1
GULF STREAM WARRANTY AND
WARRANTY SERVICE
GULF STREAM COACH, INC. LIMITED
WARRANTY
IN THE UNITED STATES AND CANADA
1. WHAT IS COVERED
Your new recreational vehicle has a limited warranty by Gulf Stream
Coach, Inc. ("Gulf Stream") to the original purchaser as follows:
a) A two (2) year or 24,000 miles of use warranty (whichever
comes first) against structural defects in floors, walls and
roof.
b) A full one (1) year or 12,000 mile total use warranty
(whichever comes first) under normal use against defects
in materials and/or workmanship in the construction of the
vehicle and its original components.
The warranty coverage starts on the date the original retail purchaser
takes possession of such recreational vehicle. This Limited Warranty
covers only those defects which occur or exist within the period or periods
referenced above and which are specifically identified to Gulf Stream
Coach, Inc. in the manner specified in Section 3 of this Limited Warranty.
All obligations of Gulf Stream pursuant to this Limited Warranty are
limited to replacing or repairing the defective part or component.
This Limited Warranty is expressly IN LIEU of any other express
warranty and is further IN LIEU of any implied warranty, including,
but not limited to, any implied WARRANTY OF
MERCHANTABILITY or FITNESS for a particular purpose except as
may otherwise be required by applicable valid Federal or State law at
time of manufacture.
2. WHAT ARE THE DEALER'S OBLIGATIONS
The independent Gulf Stream dealer, by agreement with Gulf Stream,
will maintain the recreational vehicle until retail sold; will perform a
comprehensive pre-delivery check procedure and inspection; will repair or
replace any identified defective parts; will correct identified defects in
workmanship; will present the retail owner with a copy of this warranty
prior to the retail owner's entering into any written contract to purchase a
recreational vehicle; and will mail to Gulf Stream a warranty registration
notice and the signed Limited Warranty.
3. WHAT ARE THE RETAIL OWNER'S
OBLIGATIONS
The retail owner is responsible for the normal maintenance as described
in the Owner's Manual; however, minor adjustments (such as adjustments
to the interior or exterior doors, LP regulator pressure, cabinet latches, TV
antenna control, etc.) will be performed by the dealer during the first 90
days of warranty coverage. Thereafter, such adjustments are the
responsibility of the owner as normal maintenance unless required as a
direct result of repair or replacement of a defective part under this Limited
Warranty.
If a problem occurs which the owner thinks is covered by this Limited
Warranty, the owner is responsible to contact Gulf Stream Coach, Inc. by
certified mail, return receipt requested, giving specific notice of the
problem(s) being experienced with the recreational vehicle. Such notice
must be sent to the Director of Service, Gulf Stream Coach, Inc., P.O. Box
1005, Nappanee, Indiana 46550. Gulf Stream will arrange for repair or
replacement of parts or workmanship identified as defective by Gulf
Stream. The owner is advised that he/she must notify Gulf Stream of any
items believed to require warranty service. Gulf Stream reserves the right
to cure all warranty claims. Service work conducted by any party not
specifically authorized by Gulf Stream to undertake such work is
specifically not covered by this Limited Warranty and WILL VOID THIS
LIMITED WARRANTY.
The owner agrees to maintain all evidence of any defect or damage
through the ultimate resolution of any claim and make such evidence
available to Manufacturer and further agrees that the failure to preserve
evidence will result in loss of the claim.
The owner, at his expense, will deliver the recreational vehicle to the
dealer or authorized repair location or manufacturing plant for warranty
service as designated.
4. WHAT IS NOT COVERED BY EXPRESS
WARRANTY
• THIS LIMITED WARRANTY DOES NOT COVER RETAIL SOLD UNITS FOR WHICH
GULF STREAM HAS NOT RECEIVED THE GULF STREAM COACH, INC.
WARRANTY REGISTRATION NOTICE.
• THE AUTOMOTIVE SYSTEM (INCLUDING THE CHASSIS AND DRIVE TRAIN AND
ANY PART OF THAT CHASSIS ASSEMBLED BY THE CHASSIS
MANUFACTURER), TIRES, BATTERIES, AUXILIARY GENERATOR POWER
PLANTS WHICH ARE COVERED BY THE RESPECTIVE MANUFACTURERS OF
THESE COMPONENTS.
• FAILURE WHICH MAY BE CAUSED BY, OR RELATED TO ABUSE, MISUSE,
NEGLIGENCE, OR ACCIDENT, FAILURE WHICH MAY BE RELATED TO
ALTERATION OR MODIFICATION, FAILURE AS A RESULT OF NOT FOLLOWING
INSTRUCTIONS CONTAINED IN THE OWNER'S MANUAL.
• NORMAL DETERIORATION DUE TO WEAR OR EXPOSURE, SUCH AS FADING OF
FABRICS OR DRAPES, CARPET WEAR, EXTERIOR SURFACES, ETC.
• MAINTENANCE ITEMS: SUCH AS LIGHT BULBS, FUSES, WIPER BLADES,
LUBRICANTS, MINOR ADJUSTMENTS.
• USE OF THE RECREATIONAL VEHICLE FOR ANY COMMERCIAL OR RENTAL
PURPOSE VOIDS THE WARRANTY FROM THE TIME THAT THE VEHICLE IS
FIRST USED FOR A COMMERCIAL OR RENTAL PURPOSE AND AT ALL TIMES
THEREAFTER.
• MOTOR HOMES ON WHICH THE ODOMETER READING HAS BEEN ALTERED.
• TRANSPORTATION TO AND FROM DEALER OR MANUFACTURING PLANT
LOCATION, AND CONSEQUENTIAL AND INCIDENTAL EXPENSE SUCH AS, BUT
NOT LIMITED TO, LOSS OF TIME, COMMERCIAL LOSS, LOSS OF USE, TOWING
CHARGES, LODGING, FOOD, PHONE CALLS, INCONVENIENCE, BUS OR PLANE
FARES, OR RENTAL CHARGES.
• ANY DEFECTS OR SHORTAGES READILY APPARENT ON DELIVERY TO THE
INITIAL RETAIL PURCHASER UNLESS NOTED ON DELIVERY SHEET
COMPLETED BY THE DRIVER TRANSPORTING THE RECREATIONAL VEHICLE
TO THE INDEPENDENT DEALER.
• ANY COMPONENT PART WHICH POSSESSES ITS OWN WARRANTY FROM A
PARTY OTHER THAN GULF STREAM.
5. IMPORTANT FACTS
• Please inspect your recreational vehicle at the time of delivery and
make sure you accept it as delivered to you. This recreational
vehicle has been sold to an independent dealer, and not an agent of
Gulf Stream, for resale in the ordinary course of the dealer's business,
on terms and conditions and equipped as he and you determine, and
your agreement is solely with the dealer, not Gulf Stream. Gulf
Stream does not participate in retail sales or retail contracts in any
instance, other than by terms of this Limited Warranty.
• Gulf Stream reserves the unrestricted right at any time and from time
to time to make changes in the design of and/or improvements upon
its product without thereby imposing any obligation upon itself to
make corresponding changes or improvements in or upon its
products already manufactured. Gulf Stream further reserves the
right to substitute parts or components of substantially equal quality
in any warranty service required by operation of this Limited
Warranty.
• Like any other product, a recreational vehicle and the products
installed in it will require care and maintenance attention by the
owner and occupants. Please read and follow all care and
maintenance manuals and instructions supplied with your
recreational vehicle.
6. JURISDICTION AND APPLICABLE LAW
Exclusive jurisdiction for deciding any claims, demands or causes of
action for defects or representations of any nature or damages due from
such defects or representations shall be in the courts in the State of
Manufacture. The laws applicable to any litigation, dispute, mediation,
arbitration or any claim whatsoever arising, from the sale, purchase, or use
of the recreational vehicle shall be those of the State of Manufacture.
7. ARBITRATION - MEDIATION
At the option of Gulf Stream, any dispute concerning a manufacturing
defect shall be subject to mediation or arbitration conducted in the State of
