Haier HMC1640BEBB User manual

Microwave Oven
Senor Cooking
Horno Microondas
Cocción con Sensor
User Manual
Manual del Usuario Modelo
HMC1640BEWW, HMC1640BEBB
Design may vary by model number.
El diseño puede variar conforme al número de modelo

ENGLISH
TABLE OF CONTENTS
PRODUCT REGISTRATION
Thank you for purchasing our Haier
product. This easy-to-use manual will
guide you in getting the best use of
your microwave oven.
Remember to record the model and
serial numbers. They are on a label
inside of the microwave oven.
Model number
Serial number
Date of purchase
Staple your receipt to your manual. You will need it to obtain warranty service.
SAFETY INFORMATION
Precautions to Avoid Possible Exposure to Excessive Microwave Energy.........2
A Special Note on Arcing.......................................................................................2
Addendum..............................................................................................................2
Important Safety Instructions .......................................................................... 3-5
Grounding Instructions .........................................................................................6
Cookware and Utensil Guide............................................................................. 7-8
SET UP & USE
Specifications.........................................................................................................9
Installation Guide...................................................................................................9
Parts & Features...................................................................................................10
Control Panel........................................................................................................11
Operation Instructions..................................................................................12-14
Cooking Techniques.............................................................................................15
CLEANING AND CARE........................................................................................16
TROUBLE SHOOTING & WARRANTY
Before You Call For Service .................................................................................17
Customer Service ................................................................................................17
Limited Warranty .................................................................................................19

A. Do not attempt to operate this oven with the door open. This can result in
harmful exposure to microwave energy. It is important not to disable or tamper
with the safety interlocks.
B. Do not place any object between the oven front face and the door or allow soil or
cleaner residue to accumulate on sealing surfaces.
C. Do not operate the oven if damaged. It is especially important that the oven
door closes properly and that there is no damage to the:
1. DOOR (bent)
2. HINGES AND LATCHES (broken or loosened)
3. DOOR SEALS AND SEALING SURFACES
D. The oven should not be adjusted or repaired by anyone except properly qualified
service personnel.
“Arcing” refers to the presence of sparks inside the microwave oven. It can be
caused by:
• Metal or foil touching the inside walls of the oven.
• Foil not closely molded to food, where edges have been left sticking up.
• Small metal parts such as twist-ties, poultry pins, or gold-rimmed dishes.
• Recycled paper towels which may contain small amounts of metal.
If this product is not maintained in a good state of cleanliness, its surface could
be degraded. This could affect the lifespan of the product and lead to a dangerous
situation.
IF YOU SEE SPARKS IN YOUR MICROWAVE OVEN, IMMEDIATELY PRESS
STOP/START TO CEASE COOKING AND CORRECT THE PROBLEM.
CAUTION
Page 2 • Safety InformatIon
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A SPECIAL NOTE ON ARCING
ADDENDUM
PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE
ENERGY

IMPORTANT SAFETY
INSTRUCTIONS
1. Read all instructions before using the appliance.
2. Read carefully and follow the specific "PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY" on
page 2.
3. This appliance must be grounded. Connect only to properly
grounded outlet. See "GROUNDING INSTRUCTIONS” on page 6.
4. Install or position this appliance only in accordance with the
provided installation instructions on page 9.
5. Some products such as whole eggs and sealed containers -for
example, closed glass jars- can potentially explode and should
not be heated in this oven.
6. Use this appliance only for the intended uses as described in this
manual. This type of oven is specifically designed to heat, cook, or
dry food. It is not designed for industrial or laboratory use. Do not
use corrosive chemicals or vapors in this appliance.
7. As with any appliance, close supervision is necessary when used
by children.
8. To reduce the risk of fire in the oven cavity:
• Do not overcook food. Carefully attend the appliance when
paper, plastic, or other combustible materials are placed inside
the oven to facilitate cooking.
• Remove wire twist-ties from paper or plastic bags before
placing bag in oven.
When using electrical appliances, basic safety precautions
should be followed, including the following:
WARNING - To reduce the risk of burns, electric shock, fire, and
injury to persons or exposure to excessive microwave energy:
WARNING
Page 3 • Safety InformatIon
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• If materials inside the oven ignite, keep oven door closed, turn
oven off, and disconnect the power cord or shut off power at
the fuse or circuit breaker panel.
• Do not use the cavity for storage purpose. Do not leave paper
products, cooking utensils or food inside the cavity when not in
use.
9. Liquids, such as water, coffee, or tea can be overheated beyond
the boiling point without appearing to be boiling due to surface
tension of the liquid. Visible bubbling or boiling when the container
is removed from the microwave oven is not always present. THIS
COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING
OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO
THE LIQUID.
10. Do not heat oil or fat for deep-frying. It is difficult to control the
temperature of oil in a microwave oven.
11. Foods with heavy skins such as potatoes, whole squash, apples
and chestnuts should be pierced with a fork or the tip of a sharp
knife before cooking.
12. The contents of feeding bottles and baby food jars should be
stirred or shaken and the temperature should be checked before
serving in order to avoid burns.
13. Cooking utensils may become hot because of heat transferred
from the heated food. Pot holders may be needed to handle the
utensil.
14. Do not cover or block any openings on the appliance.
15. Do not store or use this appliance outdoors. Do not use this
product near water, for example, near a kitchen sink, in a wet
basement, near a swimming pool, or similar locations.
16. Do not operate this appliance if the cord or plug is damaged, if it
is not working properly, or if it has been damaged or dropped.
Page 4 • Safety InformatIon
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IMPORTANT SAFETY
INSTRUCTIONS

Page 5 • Safety InformatIon
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17. Do not immerse cord or plug in water. Keep cord away from
heated surfaces. Do not let cord hang over the edge of a table or
counter.
18. Use only thermometers, specifically designed for use in
microwave ovens.
19. Be certain the glass tray and roller rings are in place before
operating the oven
20. This appliance should be serviced only by qualified service
personnel. Contact nearest authorized service facility for
examination, repair, or adjustment.
21. When cleaning sealing surfaces of the oven, such as the door
jamb, use only mild, nonabrasive soaps, or mild detergents
applied with a sponge or soft cloth.
SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
IMPORTANT SAFETY
INSTRUCTIONS

ELECTRICAL REQUIREMENTS
The electrical requirements are a 120 volt 60 Hz, AC only, 15 amp. It is
recommended that a separate circuit serving only the oven be provided. The oven
is equipped with a 3-wire cord having a 3-prong grounding plug. It must be plugged
into a wall receptacle that is properly installed and grounded.
This appliance must be grounded. In the event of an electrical short circuit,
grounding reduces risk of electric shock by providing an escape wire for the electric
current. The cord provided with this appliance is equipped with a grounding wire
and a grounding plug. The plug must be plugged into an outlet that is properly
installed and grounded. Do not attempt to defeat this safety feature by modifying
the plug in any way.
Consult a qualified electrician or serviceman if:
1) The grounding instructions are not completely understood.
2) You are unsure that the appliance is properly grounded.
3) You have any questions about the grounding or electrical instructions.
POWER SUPPLY CORD
1. A short power supply cord is provided to reduce the risk of becoming entangled in
or tripping over a longer cord.
2. If the power supply cord is too short, do not use an extension cord. Have a
qualified electrician or serviceman to install an outlet near the appliance.
3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme
care must be exercised.
a) Use only a grounding type 3-wire extension cord that
has a 3-blade grounding plug and a 3-slot receptacle
that will accept the plug on the appliance.
b) The marked electrical rating of the cord set or extension
cord must equal to or greater than the electrical rating
of the appliance. The longer cord should be arranged
so that it will not drape over the counter top or table
top where it can be pulled on by children or tripped over
unintentionally.
NOTE: Neither Haier nor the dealer can accept any liability for damage to the oven
or personal injury resulting from failure to observe the electrical connection
procedures.
GROUNDING INSTRUCTIONS
ENGLISH
Page 6 • Safety InformatIon
Improper use of the grounding plug can result in a risk of electric shock.
WARNING

ENGLISH
This section lists which utensils can be used in the microwave, which have limited
use, and which should not be used in the microwave at all.
RECOMMENDED
• Microwave browning dish: Use to brown the exterior of small items such as steaks,
chops, or pancakes. Follow the directions provided with your browning dish.
• Microwaveable plastic wrap: Use to retain steam. Leave a small opening for some
steam to escape and avoid placing it directly on the food.
• Paper towels and napkins: These absorb excess moisture and prevent spattering.
Use for short-term heating and covering. Do not use recycled paper towels, which
may contain metal and could ignite.
• Heat-proof glass or glass-ceramic bowls and dishes: Use for heating or cooking.
• Paper plates and cups: Use for short-term heating at low temperatures. Do not
use recycled paper, which may contain metal and could ignite.
• Wax paper: Use as a cover to prevent spattering.
• Thermometers: Use only those labeled “Microwave Safe” and follow all directions.
Check the temperature of food in several places. Conventional thermometers
may be used on microwaved food once the food has been removed from the oven.
LIMITED USE
• Aluminum foil: Smooth, narrow strips of foil may be used to shield delicate areas
on food items like drumsticks and wings to prevent overcooking.
NOTE: Using too much foil can damage your oven, so be careful.
• Ceramic, porcelain, and stoneware: Use these only if they are labeled “Microwave
Safe”. If they are not labeled, test them to make sure they can be used safely.
• Plastic: Use only if labeled “Microwave Safe”. Other plastics can melt.
• Straw, wicker, and wood: Use only for short-term heating, such as warming dinner
rolls for a few seconds. Baskets and bowls may be flammable.
Page 7 • Safety InformatIon
COOKWARE AND UTENSIL GUIDE

NOT RECOMMENDED
• Glass jars and bottles: Regular glass is too thin to be used in a microwave. It can
shatter, causing damage and injury.
• Paper bags: These are a fire hazard, except for popcorn bags that are designed for
microwave use.
• Styrofoam plates and cups: These can melt and leave a harmful chemical residue
on food.
• Plastic storage and food containers: Containers meant for cold storage, such as
margarine tubs, can melt in the microwave.
• Metal utensils: These can damage your microwave oven. Remove all metal from
food and containers before cooking.
NOTE: To test if a dish is safe for microwaving, place the empty dish in the oven and
microwave on HIGH for 30 seconds. A dish which becomes very hot should
not be used.
• Parchment paper: Use as a cover to prevent spattering or as a wrap for steaming.
• Aluminum tray: May cause arcing. Transfer food to a microwave-safe container.
• Take-out carton with metal handle: May cause arcing. Transfer food to a
microwave-safe container.
• Metal or metal-trimmed utensils: Metal cookware, metal trim, and metallic glazes
may cause arcing.
• Wood: Wood will dry out when used in the microwave oven and may split or crack.
COOKWARE AND UTENSIL GUIDE CONT.
Page 8 • Safety InformatIon
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1. Make sure that all the packing
materials are removed from the
inside of the door.
2. Check the oven for any damage, such
as misaligned or bent door, damaged
door seals and sealing surfaces,
broken or loose door hinges and
latches, and dents inside the cavity or
on the door. If there is any damage,
do not operate the oven. Contact
qualified service personnel.
3. This microwave oven must be placed
on a flat, stable surface capable of
supporting the weight of the oven
plus the heaviest food likely to be
cooked in the oven.
4. Do not place the oven where heat,
moisture, or high humidity are
generated, or near combustible
materials.
5. To function correctly, the oven must
have sufficient airflow on all sides.
Allow 8" of space above the oven, 4"
at back, and 2" at both sides. Do not
cover or block any openings on the
appliance. Do not remove feet on
which oven stands.
6. Do not operate the oven without
glass tray, roller support, and shaft in
their proper positions.
7. Make sure that the power supply cord
is undamaged and does not run under
the oven or over any hot or sharp
surface.
8. The socket must be readily
accessible so that the cord can be
quickly reached
and easily
unplugged in an
emergency.
Power Consumption: 120V~60Hz, 1450W
MWO Power: 1000W
Operation Frequency: 2450MHz
Outside Dimensions (H x W x D): 12.3" x 21.8" x 18.8"
Oven Cavity Dimensions (H x W x D): 9-7/8" x 15-3/4" x 17"
Oven Capacity: 1.6 cubic feet
Cooking Uniformity: Turntable Diameter 12-3/4"
Net Weight: Approx. 38.4 lbs.
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SPECIFICATIONS
INSTALLATION GUIDE
RADIO OR TV INTERFERENCE
Should the microwave oven cause interference to your radio or TV, check that the
microwave oven is on a different circuit, relocate the radio or TV as far away from
the oven as possible or check position and signal of receiving antenna.

PARTS & FEATURES
Door Safety Lock System
Diagram for instructional purposes only.
Design may vary by model number.
Turntable Roller
Glass Tray
Oven Window Control Panel
Page 10 • Set UP & USe
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Door Jamb

DISPLAY
Shows cooking time, power, indicators
and present time.
SENSOR CONVENIENCE COOKING
BUTTONS
Instant settings automatically sets
power and time based on moisture
levels for optimum results to cook
popular foods.
TIMER
Timer functions independently,
even while a cooking program is in
progress.
POWER LEVEL
Use to set power level. Also lets you
check power level during cooking.
AUTO DEFROST
Programs defrosting based on the
weight of the foods to be defrosted.
NUMBER PAD (0-9)
Use to manually set time or weight.
STOP/CANCEL
Clears all previous settings or sets the
child lock.
START/+ 30 SEC.
Touch to start cooking or add 30
seconds to the cooking time.
CLOCK
Use to set the time of day or recall the
time of day.
EXPRESS COOK
One touch cooking at 100% power.
TIME COOK 2
Use for multi-stage cooking. Enables
cooking at multiple power and time
settings automatically.
Display
Sensor Convenience
Cooking Buttons
Power Level
Clock
Stop / Cancel
Start / +30 Sec.
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CONTROL PANEL
Auto Defrost Timer
Time Cook 2
Delay Start
Number Pad

SIGNALS DURING OVEN SETTINGS
ONE BEEP: Oven accepts the entry.
TWO BEEP: Oven does not accept the
entry, check and try again.
SETTING THE CLOCK
1. Touch CLOCK pad once for 12-hour
time or twice for 24-hour (military)
time.
2. Using the number pads enter the 4
digit correct time
a. example 5:23 in entered as 0,5,2,3
b. example 12:15 is entered as
1,2,1,5
3. Press the Clock pad to finish.
SETTING THE TIMER
The timer operates as a minute timer.
1. Press Timer pad.
2. Enter the amount of time you want to
count down.
3. Press the Start pad. When the time is
up, the timer will signal.
NOTE: The timer operates without
microwave energy. The maximum
time you can set is 99 minutes and 99
seconds.
SETTING CHILD LOCK
The safety lock prevents unsupervised
operation by children. Set the function
in standby mode.
To Set: Press and hold STOP/CANCEL
for 3 seconds. Lock icon is indicated on
the display and there will be a long beep.
To Cancel: Press and hold STOP/
CANCEL for 3 seconds, there will be a
long beep. Lock icon disappears from
the display.
SETTING THE POWER LEVEL
The default power output setting is
100%. If you want to set a new power
level touch the POWER LEVEL pad,
repeatedly touch POWER LEVEL to
scroll through the different cooking
power levels.
NUMBER
PAD
COOKING
POWER
NUMBER
PAD
COOKING
POWER
P100 100% P-50 50%
P-90 90% P-40 40%
P-80 80% P-30 30%
P-70 70% P-20 20%
P-60 60% P-10 10%
EXPRESS COOK
One touch cooking at 100% power is
available by using the Express Cook
feature. When the microwave is idle,
select a cooking time by selecting
the 1 through 6 number pad or the
START/+30 Sec pad. You can add time,
in 30 second increments, by touching
the Start/+30 Sec pad.
NOTE: Each time you touch the
START/+30 Sec pad, 30 seconds will be
added to the time, but will not work with
AUTO DEFROST.
QUICK 30 SECONDS
The Start/+30sec pad can be used to
set the time for cooking or for adding
extra cooking time while food is already
cooking.
NOTE: The microwave’s power level is
automatically set to 100%
OPERATION INSTRUCTIONS
Page 12 • Set UP & USe
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SENSOR COOK
Sensor Cooking is a technology
designed to detect the increasing
humidity released by food during the
cooking process. As food cooks in a
microwave oven, steam is produced.
Once steam is detected by the sensor,
the microwave will automatically
calculate and adjust the remaining
cooking time for the type and amount
of food. Sensor Cooking simplifies
microwave programming with excellent
cooking results.
1. There are 6 Sensor Cooking Controls;
POPCORN, POTATO, PIZZA,
BEVERAGE, FROZEN DINNER,
REHEAT
2. When steam is sensed,
correspondingly cooking time
appears on display and begins
counting down.
3. You can press MORE or LESS
to adjust the cooking time (the
maximum cooking time you can set
is 99 minutes and 59 seconds). Each
touch changes the time 10 seconds.
4. If you open the oven door or press
STOP/CANCEL during cooking, the
system returns to standby mode
immediately.
5. For Beverage, press BEVERAGE and
then number pad 1 or 2 to select
number of servings.
NOTE: For best results, do not use one
of the sensor cook food categories
twice in succession on the same food
portion -- this may result in severely
overcooked or burnt food. If there
is a need to continue cooking, it is
suggested to use the manual controls,
instead of Sensor Cooking
• The oven door should not be opened
while the sensor cook is on. Opening
the door may cause inaccurate
cooking results.
• Foods less than 4oz. (110g) should
be cooked by power and time, not by
sensor cook.
• All foods for sensor cooking should be
at their normal storage temperature.
• Before using sensor cooking, make
sure the inside cavity of the oven is
dry.
• The oven will not cook food properly
when the oven is still hot. Allow time
for the oven to cool down before
proceeding to cook.
• Cover food with lid, or with vented
plastic wrap. Never use tightly sealed
plastic containers, as they may
prevent steam from escaping and this
will cause food to overcook.
AUTO DEFROST
1. Touch AUTO DEFROST pad.
2. Enter food weight in ounces with the
number pad.
3. Touch START/+30 SEC. pad to start
cooking.
NOTE: Weight must be in ounces.
Ounce weights less than 10 must be
preceded by a 0. If label gives weight in
pounds only, change the fraction of a
pound to ounces using the chart on the
following page.
• During defrosting, you need to turn
food over for uniform defrosting. After
turning, touch START/+30 SEC. pad to
resume defrosting.
• Minimum auto defrost weight is 4 oz.,
Maximum auto defrost weight is 63 oz.
Page 13 • Set UP & USe
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OPERATION INSTRUCTIONS CONT.

OPERATION INSTRUCTIONS CONT.
• After total time elapsed, the system will sound several beeps with END in the
display.
Page 14 • Set UP & USe
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FRACTIONS OF A LB. OUNCES FRACTIONS OF A LB. OUNCES
Less than .03 0.54 to 59 9
.03 to .09 1.60 to .65 10
.10 to .15 2.66 to .71 11
.16 to .21 3.72 to .78 12
.22 to .27 4.79 to .84 13
.28 to .34 5.85 to .90 14
.35 to .40 6.91 to .97 15
.41 to .46 7Above .97 Go to next even
.47 to .53 8
CONVERTING FRACTIONS OF A POUND TO OUNCES
SETTING A COOKING PROGRAM
A. Single-stage cooking
1. Use the number pad to set a cooking
time. You can set a cooking time from
one second to 99 minutes and 99
seconds.
2. Set the Power Level.
3. Set the cooking time.
4. Touch START/+30 SEC. to start
cooking.
B. Multiple-stage cooking
Some foods or recipes require
different stages of cooking at different
temperatures.
1. SET STAGE 1:
Follow steps 1 and 2 in “Single-stage
Cooking”. Do not touch START/+30
SEC..
2. SET STAGE 2:
Touch TIME COOK 2 then enter
proper power level and then the
cooking time. Most Multiple-Stage
recipes use lower power for second
stage.
3. Touch START/+30 SEC. to start
cooking.
• After total time has elapsed, the
system will beep with END in the
display.
DELAY START
Set the oven to start at a preset time by
using Delay Start.
STEPS:
1. Set a cooking program.
2. Touch DELAY START pad.
3 Use the number pad to enter time.
4. Press START/+ 30 SEC. pad.
NOTE: Express Cook, Sensor Cook
and Auto Defrost cannot be preset.
To cancel delay start function, press
DELAY START, and then press STOP/
CANCEL pad within 3 seconds.

Page 15 • Set UP & USe
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Your microwave can make cooking
quicker and easier than conventional
cooking. For best results, exercise the
following techniques:
STIRRING
Stir foods such as casseroles and
vegetables while cooking to distribute
heat evenly. Food at the outside of the
dish absorbs more energy and heats
more quickly, so stir from the outside
to the center. The oven will pause
automatically when you open the door
to stir your food.
ARRANGEMENT
Arrange unevenly shaped foods, such
as chicken pieces or chops, with the
thicker, meatier parts toward the
outside of the turntable where they
receive more microwave energy. To
prevent overcooking, place delicate
areas, such as asparagus tips, toward
the center of the turntable.
SHIELDING
You may shield food with narrow
strips of aluminum foil to prevent
overcooking. Areas that need shielding
include poultry wing-tips, the ends
of poultry legs, and corners of square
baking dishes. Use only small amounts
of aluminum foil. Larger amounts can
damage your oven. Apply foil strips
as smoothly as the food item allows,
avoiding creases wherever possible.
TURNING
Turn foods over midway through
cooking to expose all parts to
microwave energy. This is especially
important with large items such as
roasts.
STANDING
Foods cooked in the microwave build
up internal heat and continue to cook
for a few minutes after heating stops.
Let foods stand to complete cooking,
especially foods such as cakes and
whole vegetables. Roasts need this
time to complete cooking in the center
without overcooking the outer areas.
All liquids, such as soup or hot
chocolate, should be shaken or stirred
prior to cooking, midway through, and
when cooking is complete. Let liquids
stand a moment before serving. When
heating baby food, stir well at removal
and test the temperature before
serving.
ADDING MOISTURE
Microwave energy is attracted to water
molecules. Food that is uneven in
moisture content should be covered
or allowed to stand so that the heat
disperses evenly. Add a small amount
of water to dry food to help it cook.
COOKING TECHNIQUES

1. Keep the inside of the oven clean.
When food splatters or spilled liquids
adhere to oven walls, wipe with a
damp cloth. Mild detergent may be
used if the oven gets very dirty. Avoid
the use of spray and other harsh
cleaners as they may stain, streak or
dull the door surface.
2. When cleaning surfaces such as the
door jamb, use only mild, nonabrasive
soaps, or mild detergents applied
with a sponge or soft cloth.
3. Turn off the oven and unplug the
power cord from the wall socket
before cleaning.
4. The outside surfaces should be
cleaned with a damp cloth. To prevent
damage to the operating parts inside
the oven, water should not be allowed
to seep into the ventilation openings.
5. Wipe the window on both sides with
a damp cloth to remove any spills or
spatters.
6. Do not allow the control panel to get
wet. Clean with a soft, damp cloth.
When cleaning the control panel,
leave oven door open to prevent
oven from accidentally turning on.
7. If steam accumulates inside or
around the outside of the oven door,
wipe with a soft cloth. This may occur
when the microwave oven is operated
under high humidity conditions. This
is normal in such conditions.
8. It may be necessary to remove the
glass tray for cleaning. Wash the
tray in warm sudsy water or in a
dishwasher.
9. The roller ring and oven floor should
be cleaned regularly. Simply wipe
the bottom surface of the oven with
mild detergent. The roller ring may
be washed in mild sudsy water or
dishwasher. When removing the roller
ring from cavity floor for cleaning, be
sure to replace in the proper position.
10. Remove odors from your oven by
combining a cup of water with the
juice and skin of one lemon in a deep
bowl, microwave for 5 minutes. Wipe
thoroughly and dry with a soft cloth.
11. When the oven light burns out,
please consult a dealer to have it
replaced.
12. If the power cord becomes soiled,
unplug and wipe down with a damp
cloth. Make sure to dry thoroughly
before plugging back into outlet.
13. Please do not dispose of this
appliance with regular garbage.
It should be disposed of through
an appropriate disposal facility
provided by your municipality.
Page 16 • CleanIng and Care
CLEANING AND CARE
ENGLISH

Page 17 • troUble ShootIng and warranty
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IF THE OVEN FAILS TO OPERATE:
A) Check to make sure that the oven is plugged in securely. If it is not, remove the
plug from the outlet, wait 10 seconds and plug it in again securely.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
C) Check to make sure the control panel is programmed correctly and the timer is
set.
D) Check to ensure that the door is securely closed engaging the door safety lock
system. Otherwise, the microwave energy will not flow into the oven.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.
IMPORTANT
DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the Haier
Customer Satisfaction Center at 1-877-337-3639.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
BEFORE YOU CALL FOR SERVICE
CUSTOMER SERVICE
CUSTOMER
SERVICE
SERVICIO
AL CLIENTE
Hotline 24/7
1-877-337-3639

Check your problem by using the chart below and try the solutions for each problem. If
the microwave oven still does not work properly, contact Haier customer service center
or the nearest authorized service center. Customers must never troubleshoot internal
components. Microwaves hold dangerous voltage (5000V) even after power is removed. Only
a certified technician should attempt Microwave repair.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start A. Electrical cord for oven is not
plugged in.
B. Door is open.
C. Wrong operation is set.
A. Plug into the outlet.
B. Close the door and try
again.
C. Check instructions.
Arcing or sparkling A. Materials to be avoided in
microwave oven , such as metal,
were used.
B. The oven is operated when
empty.
C. Spilled food remains in the
cavity.
A. Use microwave-safe
cookware only.
B. Do not operate with oven
empty.
C. Clean cavity with wet
towel.
Unevenly cooked
foods
A. Materials to be avoided in
microwave oven were used.
B. Food is not defrosted
completely.
C. Cooking time, power level is not
suitable.
D. Food is not turned or stirred.
A. Use microwave-safe
cookware only.
B. Completely defrost food.
C. Use correct cooking time,
power level.
D. Turn or stir food.
Overcooked foods Cooking time, power level is not
suitable. Use correct cooking time,
power level.
Use correct cooking time and
power level.
Under cooked foods A. Materials to be avoided in
microwave oven were used.
B. Food is not defrosted
completely.
C. Oven ventilation ports are
restricted.
D. Cooking time, power level is not
suitable.
A. Use microwave-safe
cookware only.
B. Completely defrost food.
C. Check to see that oven
ventilation ports are not
restricted.
D. Use correct cooking time
and power level.
Improper defrosting A. Materials to be avoided in
microwave oven were used.
B. Cooking time, power level is not
suitable.
C. Food is not turned or stirred.
A. Use microwave-safe
cookware only.
B. Use correct cooking time
and power level.
C. Turn or stir food.
Page 18 • troUble ShootIng and warranty
TROUBLESHOOTING
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