Harman AMX N4000 Series User manual

INSTRUCTION MANUAL
N4000 SERIES NMX-ATC-N4321D Audio Transceiver
NMX-ATC-N4321D,NMX-ATC-N4321D-C

IMPORTANT SAFETY INSTRUCTIONS
1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.
6. CLEAN ONLY with dry cloth.
7. DO NOT block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9. DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the
other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third prong are provided for your
safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
11. ONLY USE attachments/accessories specified by the manufacturer.
12. UNPLUG this apparatus during lightning storms or when unused for long periods of time.
13. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as
power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
14. DO NOT expose this apparatus to dripping or splashing and ensure that no objects filled with liquids, such as vases, are placed on
the apparatus.
15. To completely disconnect this apparatus from the AC Mains, disconnect the power supply cord plug from the AC receptacle or disconnect
the PoE injector.
16. Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
17. DO NOT overload wall outlets or extension cords beyond their rated capacity as this can cause electric shock or fire.
18. Power is supplied via Power Over Ethernet (PoE), utilizing an AMX certified PoE injector such as the PS-POE-AF-TC PoE Injector (FG423-83)
or compatible network switch which is classified as ES1 and PS2 output in accordance with IEC/EN/UL 62368-1.
19. The product is to be connected only to PoE networks without routing to the outside plant.
The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the product.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous
voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electrical shock to persons.
ESD Warning: The icon to the left indicates text regarding potential danger associated with the discharge of static electricity from an outside
source (such as human hands) into an integrated circuit, often resulting in damage to the circuit.
WARNING: To reduce the risk of fire or electrical shock, do not expose this apparatus to rain or moisture.
WARNING: No naked flame sources - such as candles - should be placed on the product.
CAUTION: This product contains batteries that are covered under the 2006/66/EC European Directive, which cannot be disposed of with normal household waste.
Please dispose of any used batteries properly, following any local regulations. Do not incinerate.
COPYRIGHT NOTICE
AMX© 2023, all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMX. Copyright protection claimed
extends to AMX hardware and software and includes all forms and matters copyrightable material and information now allowed by statutory or judicial
law or herein after granted, including without limitation, material generated from the software programs which are displayed on the screen such as
icons, screen display looks, etc. Reproduction or disassembly of embodied computer programs or algorithms is expressly prohibited.
LIABILITY NOTICE
No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this
publication, AMX assumes no responsibility for error or omissions. No liability is assumed for damages resulting from the use of the information
contained herein. Further, this publication and features described herein are subject to change without notice.
AMX WARRANTY AND RETURN POLICY
The AMX Warranty and Return Policy and related documents can be viewed/downloaded at www.amx.com.

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ESD WARNING
WARNING: This product is intended to be operated ONLY from the voltages listed on the back panel or the recommended, or included, power supply of
the product. Operation from other voltages other than those indicated may cause irreversible damage to the product and void the products warranty. The
use of AC Plug Adapters is cautioned because it can allow the product to be plugged into voltages in which the product was not designed to operate. If
the product is equipped with a detachable power cord, use only the type provided with your product or by your local distributor and/or retailer. If you are
unsure of the correct operational voltage, please contact your local distributor and/or retailer.
FCC AND CANADA EMC COMPLIANCE INFORMATION:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAN ICE-3 (B)/NMB-3(B)
FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY:
HARMAN Professional, Inc. hereby declares that this equipment is in compliance with the FCC part 15 Subpart B.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Approved under the verification provision of FCC Part 15 as a Class B Digital Device.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate this device.
EU COMPLIANCE INFORMATION:
Hereby, Harman Professional, Inc. declares that the equipment is in compliance with the following: European Union Low Voltage Directive 2014/35/EU;
European Union EMC Directive 2014/30/EU; European Union Restriction of Hazardous Substances Recast (RoHS2) Directive 2011/65/EU and as amended by
2015/863.
You may obtain a free copy of the Declaration of Conformity by visiting http://www.amx.com/techcenter/certifications.asp.
WEEE NOTICE:
To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before
touching any internal materials.

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此 标识适用于在中华人民共和国销售的电子信息产品 . 标识中间的数字为环保实用期限的年数 .
This logo applies to electronic information products sold in the People's Republic of China. The number in the
middle of the logo is the number of years of environmental utility.
Manufacturer Information:
HARMAN Professional, Inc.
Address: 8500 Balboa Blvd. Northridge, CA 91329 USA
EU Regulatory Contact:
Harman Professional Denmark ApS
Olof Palmes Allé 44, 8200 Aarhus N, Denmark
UK Regulatory Contact:
Harman Professional Solutions
2 Westside, London Road, Apsley, Hemel Hempstead, HP3 9TD, UK

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Table of Contents
Introducing Your New N4321D Device .....................................................................................7
Product Overview ....................................................................................................................................................... 7
Hardware Overview .................................................................................................................................................... 7
Installing and Configuring Your AV Equipment ........................................................................10
Installation Overview .................................................................................................................................................10
Mounting Options .....................................................................................................................................................11
Surface and Wall Mounting .......................................................................................................................................11
Rack Mounting ...................................................................................................................................................11
Step-by-Step Installation Instructions ...............................................................................................................................13
Step 1: Setting Up Your Host Computer ..............................................................................................................................13
Step 2: Connecting N4321D to the Network and Configuring Stream Settings ..................................................................................16
Step 3: Configuring N4321D IP address (if needed) ...............................................................................................................18
How IP Address Changes Affect Unit Control ..................................................................................................................18
Changing IP Addresses ..........................................................................................................................................18
Option 1: Assigning IP Addresses Individually (using the Network > IP Setup page) ...................................................................18
Option 2: Assigning IP Addresses to Multiple Units (using CSV files) .......................................................................................19
Control Options ........................................................................................................................................................20
Primary Control Options .........................................................................................................................................20
N-Command Controllers .........................................................................................................................................20
Third-Party Controllers ...........................................................................................................................................20
N-Act | On-Board, Built-In Control .............................................................................................................................20
Audio Transceiver Configuration Options ................................................................................21
Home Page .............................................................................................................................................................22
Stream Setup Section ...................................................................................................................................................23
Management Setup Settings .........................................................................................................................................24
General Setup Section .................................................................................................................................................25
Network Page ..........................................................................................................................................................26
General Section –IP Setup ...............................................................................................................................................27
IPv4 Section –IP Setup ..................................................................................................................................................28
IPv6 Section –IP Setup ..................................................................................................................................................29
Date/Time ................................................................................................................................................................30
802.1x ....................................................................................................................................................................31
Audio Page ..............................................................................................................................................................32
Main Audio Section – Audio Setup ......................................................................................................................................33
Switch Section – Audio Setup ...........................................................................................................................................34
SVSI Audio In Section – Audio Stream Section ........................................................................................................................35
DANTE Audio In Section – Audio Stream Section ......................................................................................................................36
Analog Audio In Section – Audio Stream Section ......................................................................................................................37
SVSI Audio Out Section – Audio Stream Section ......................................................................................................................38
DANTE Audio Out Section – Audio Stream Section ....................................................................................................................39
Analog Audio Out Section – Audio Stream Section ....................................................................................................................40
Test Tone Section – Test Tone .........................................................................................................................................41

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Security Page ...........................................................................................................................................................42
Web Page Section – General Setup .....................................................................................................................................43
Security Certificates Section – General Setup ..........................................................................................................................44
User Security Details Section – Users Setup ...........................................................................................................................45
LDAP Section – LDAP Setup .............................................................................................................................................46
Control Page ............................................................................................................................................................47
Relay Setting – External Device ........................................................................................................................................48
System Page ............................................................................................................................................................49
Command Log – Log ....................................................................................................................................................50
Debug Log – Log ........................................................................................................................................................51
Link Layer Discovery Protocol (LLDP) – Status ........................................................................................................................52
Software – Status ........................................................................................................................................................53
Appendix B: Minimum Network Requirements .........................................................................54

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Introducing Your New N4321D Device
Product Overview
The AMX N4321D Audio-over-IP Transceiver is a solution for connecting independent IP and analog audio networks. With
support for Dante, AES67, and PCM audio-over-IP streams as well as balanced and unbalanced analog audio, the N4321D can
bridge all the most popular audio networks. Perfect for point-to-point or point-to-multi-point audio delivery, the N4321D
provides audio matrix switching and distribution using the same control options as SVSI's Networked AV video switching and
distribution solution. Additionally, an open API makes it compatible with any AMX or third-party controller on the market.
Any audio source can be sent to one or more networked audio devices by routing through layer-2/layer-3 switches using standard
Cat5e cable. Standard features include Dante, AES67, Analog input/output, Microphone input, phantom power, GPI. Card versions
compatible with the N-Series N9206 card cage are available for high-density applications.
Features include:
Design flexibility allows you to transcode analog audio to Dante, Dante to analog, etc.
Power over Ethernet (PoE) eliminates the need for a local power supply and speeds installation. Units can still be powered
locally by 12VDC. This allows easy rack-mountable, high-density installations.
Fast install with Phoenix connectors for power, IR, RS232 serial, and analog audio interfaces.
Hardware Overview
Refer to the following figures (front and rear panel drawings of these devices) and the Front and Rear Panel Descriptions table on
page 7 and 8 for hardware details.
1) LED Status Indicators
2) Device Reset Button
3) Device ID Discovery Button
FIG. 1 N4321D Front Panel
2
1
3

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1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
5) GPI Input Connection
FIG. 2 N4321D Back Panel
6) Relay Connection
7) Mic/Line Audio In Connection
8) Analog Audio Out Connection
9) 3.5mm Headphone Connection
2
1
3
4
5
6
7
8
9

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Audio Transceiver Panel Descriptions
Front Panel
RESET button
Recessed pushbutton. Press to initiate a “warm restart” which causes the processor to reset, but not lose
power. A reset does NOT affect the current settings.
ID button
Recessed pushbutton. Press to send notification out on the network to identify the unit (the notification
causes a pop-up dialog in N-Able and N-Command). Press and hold for 30 seconds to initiate a factory
restore.
POWER LED
On solid (green) when operating power is supplied (via PoE or local power supply).
This activity is also shown by the PWR LED on the rear panel.
STATUS LED
On flashing (green) when there is software activity. This activity is also shown by the STAT LED on the rear
panel.
Rear Panel
+12V 2A
12 Volt DC power input.
PWR LED
Same as POWER LED described above.
STAT LED
Same as
STATUS
LED described above.
TX LED On (green) when the unit is transmitting audio.
RX LED
On (green) when the unit is receiving audio.
P0 POE
8-wire RJ45
10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port. Provides both the
network connection and the power to the Encoders and Decoders.
P1
8-wire RJ45
10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch port.
GPI General purpose input
RELAY
Two relay contacts with a common ground
MIC/AUDIO IN
5-pin terminal Phoenix connector which provides user-selectable balanced/unbalanced. The left channel
can be used for connecting a MIC and provide 48v phantom power if needed.
AUDIO OUT
5-pin terminal Phoenix connector which provides unbalanced audio output.
HEADPHONE 3.5mm balanced headphone output

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Installing and Configuring Your AV Equipment
This chapter provides an installation overview as well as a detailed step-by-step process for installation. If you encounter any
problems, refer to the Troubleshooting section on page 89 for help.
Installation Overview
The N4321D has multiple configuration and installation options. For basic installation guidelines, see the table below. For more
detailed instructions, refer to Step-by-Step Installation Instructions on page 12.
Basic Installation Guidelines
Connections Options
Power
Power over Ethernet (PoE): Connect the unit’s P0 port to an active, PoE-enabled network switch.
External power supply:
If not using PoE for power, connect a 12V regulated power supply (part number N9312) to the
unit’s two-pin terminal block plug connector labeled +12V 2A.
Network
PoE units: Using PoE to power the unit, you should already have a network connection.
Externally powered units: If not using PoE, connect either the P0 or P1 port to the network using the appropriate
cable.
Daisy-chain configuration: Once network connection is established to one unit, you can daisy-chain additional units by
connecting Ethernet cables between devices using their P0 and/or P1 ports. Keep in mind that the number of units
supported in this configuration is limited by bandwidth (total aggregate streams must be less than 1Gb/s).
NOTE: PoE power is only supplied to the unit connected directly to the network. All other units in the daisy-chain must
have an external power supply.
Audio • For audio encoding, connect a line level analog audio source to the Audio input terminal block plug connector, or
• For audio decoding, connect a line level analog audio source to the Audio output terminal block plug connector, or
• For DANTE/AES67, use DANTE Controller or DANTE DDM to discovery, route, or configure the devices settings, or
• For SVSI Audio, enable the TX and RX stream settings to transmit or receive audio.

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Mounting Options
The N4321D units are available in stand-alone and card versions. The stand-alone version can be free standing, surface mounted,
wall mounted, or rack mounted. All cards must be rack mounted using the N9206 Card Cage (sold separately).
Surface and Wall Mounting
To mount your N4321D stand-alone unit to a flat surface or wall, follow these steps:
1. Remove the four screws from the bottom of the unit and use them to attach the mounting wings (not included in shipment -
part number N9101). See Figure 5.
2. Place the unit against the solid surface to which you want it mounted.
3. Using standard hardware, attach the unit through each of the slots of the newly attached mounting wings.
4. Connect the appropriate cables necessary for your application. Refer to the sections : Connecting Decoders to the Network on
page 14 and : Connecting Encoders to the Network and Configuring Stream Settings on page 15 for more information on these
connections.
FIG. 5 Installing Mounting Wings
Rack Mounting
NN4321D Series Stand-Alone Units
A Rack Shelf (part number N9102) accommodates up to two stand-alone N4321D, side by side (mix and match).
FIG. 6 Rack Mounting Stand-Alone Units
N4321D Series Cards
A Card Cage (part number N9206) accommodates up to six N-Series Encoder/Decoder/Transceiver cards (mix and match). The
12V power supply of the N9206 is the primary power source for the installed cards. If the 12V power supply fails or is
unplugged, the cards will power down, detect PoE (if provided by switch) and restart normally using PoE. This usually results in a
loss of video for about one to two minutes whole the device boots.
To rack mount N4321D Series cards into the N9206 Card Cage, follow these steps:
1. Gently slide the card into cage slot. Make sure the card is properly aligned with guides. The card’s front LED indicators should
align with holes in the cage’s faceplate. See Figure 7.

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FIG. 7 Rack Mounting Cards
2. Align the thumb screw on back plate before seating card into cage.
3. Firmly seat the card and tighten the thumb screw by hand to secure card placement.
4. Use one of the six Phoenix connector cables (included in shipment with the Encoder/Decoder Card) to connect the card’s
12VDC input Phoenix connector to one of the cage’s six 12VDC outputs.
5. Repeat these steps until all cards are properly installed. See Figure 8.
FIG. 8 Fully-Populated Card Cage
6. For proper airflow, cover any unused card slots with faceplate blanks. Blanks are sold separately (part number N9210).
7. Make sure the Card Cage’s power cord is plugged in for proper cooling.
CAUTION: Keep the Card Cage’s power cord plugged in at all times so that the internal fans are always running. Not doing so could
void the warranty of the cage and all installed cards. Fans are not powered while in backup PoE power mode. Please remedy power
losses immediately to avoid potential overheating hazards.
NOTE: Mounting accessories are sold separately and are compatible with most N-Series devices. Contact a sales representative or
visit our website for details.

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Step-by-Step Installation Instructions
This section provides step-by-step guidance for installing and configuring equipment from the N-Series product family on your
network. The steps provided here assume the following to be true:
1. There are switches operational on the network.
N-Series equipment can operate on many different brands of networking equipment. The network itself needs
to meet certain requirements to be able to support deployment. These instructions assume that you have
purchased and installed a pre-configured switch or that your existing equipment meets the following physical
and protocol requirements:
• Layer 2 (with IGMP Multicast Protocol), OR Layer 3 (also known as “multi-layer”)
• Gigabit Ethernet
• IGMP Snooping
• IGMP Snooping Querier (which only needs to be enabled on a single switch within the network)
• Capable of Jumbo Frames (due to frame density)
NOTE: To proceed with this installation, the switches must already be successfully connected to your network. If
needed, refer to your product’s documentation for installation instructions.
2. Deployment considerations have been made for the addition of high-speed video.
Our Networked AV solutions provide unsurpassed video and audio quality at bandwidths appropriate to any
network segment or link. Matrix switches as large as 1200x800 have been constructed on a house network
using N-Series equipment. Alternatively, many customers choose to deploy on physically separate networks in
order to use low-cost network appliances but keep video traffic separate from data and voice.
3. N-Able software has been loaded on the computer you are using to configure the equipment.
From your host computer, download N-Able (our free setup utility software):
PC version - http://www.amx.com/products/N-ABLE-PC.asp
This software is designed to set up and control the equipment during initial deployment, however, it is not
always the best solution for production-type or primary user control. Refer to Control Options on page 19 for
details on the available control options.
NOTE: Fora more detailed requirements list, refer to Appendix B: Minimum Network Requirements on page 93.
Step 1: Setting Up Your Host Computer
In order to communicate with N-Series products, your devices must be on the same subnet as the host computer. N4321D units are
shipped in DHCP mode and the IP address will be assigned automatically based on the network DHCP server. If no DHCP server is
found, the unit will use Auto IP mode with a default IP address of 169.254.xxx.xxx.
Before beginning installation, you may need to make some changes to the computer running N-Able. These steps show how this
can be accomplished in a Microsoft Windows environment.
1. From the Start menu, select Control Panel > Network and Sharing Center .
2. Select Change

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4. Scroll down in the list to the
Internet Protocol Version 4
option. Highlightit
and click the Properties
button.

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NOTE: If the computer does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP address with a 255.255.0.0
subnet mask. Contact your network administrator if you are unsure of how to configure the existing network. N-Series units will not
self-assign in the 169.254.0.xxx range.
NOTE: If the computer has a statically-assigned IP address, click the Advanced button. Then click Add to enter a unique
169.254.xxx.xxx address with a Subnet Mask of 255.255.0.0 and a Default Gateway of 169.254.1.1.
5.
address option, and enter the
static IP address provided to you
by your network administrator.

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Step 2: Connecting N4321D to the Network and Configuring Stream
Settings
1. Using a Cat-5e cable, connect your N4321D’s P0 port to a PoE-enabled switch.
NOTE: In order for the unit to receive PoE, it must be connected to a switch or other equipment that has a PoE PSE port.
2. In N-Able, select the Unit Management tab and click the Auto Discover button (if the table has not already populated itself
with the installed units). See Figure 10.
FIG. 10 Unit Management Page
3. Find your ATR in the list. N4321D units are displayed on the following tabs:
• Unit Management tab — N4321D units have N4000 Audio listed in their Type fields.
• Audio Matrix tab — N4321D units are found on the SVSI Audio sub-tab (as shown in Figure 11).
NOTE: If using multiple N4321Ds in your set up, it is important to plug in and configure one Transceiver at a time. As you add Transceivers to
the network, you will need to set them up to use different stream numbers.

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FIG. 11 Audio Matrix Page
4. Double-click the Transcoder’s name in the list. The Login page is displayed (see Figure 12). If prompted, use the following
default login credentials to log in for the first time. These can be changed later on the Settings page.
Default username: admin
Default password: password
FIG. 12 Login Page
NOTE: The Login page is only displayed if N-Able's stored username/password does not match the uni t ' s username/password. A
default system will match.
5. The Audio page is displayed (see Figure 13).
6. Select SVSI Audio In or SVSI Audio Out under the Configuration drop down menu
7. Change the Audio Stream setting. We recommend setting Stream to a number between 2 and 254 (it is required that the
number be less than 32,512).
Transmitters listed along the top
Receivers listed along the side

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FIG. 13 Changing Stream Setting
8. Repeat these steps until all Transcoders are connected to the network and configured with an appropriate Stream number.
NOTE: Each Transcoders Stream number must be unique to all other Encoders on the network.
NOTE: Screen-by-screen descriptions of the web interface options are provided for your reference in the Encoder Configuration
Options section on page 23 and the Decoder Configuration Options section on page 39.
Step 3: Configuring N4321D IP address (if needed)
By default, all audio transceivers are preset to DHCP mode. When first connected to the network, an IP address is assigned
automatically based on the network DHCP server. If no DHCP server is found, the unit will use Auto IP mode (with an IP address
pre-configured to 169.254.xxx.xxx with a subnet mask of 255.255.0.0).
How IP Address Changes Affect Unit Control
As discussed previously, N-Able control is dependent upon the host computer being in the same IP address range as the N-Series
devices. Therefore, before making any N4321D IP address changes, we recommend having two statically assigned IP addresses
on your computer.
Configure the first IP address to be in the range of the default N-Series IP settings (i.e., in the 169.254.xxx.xxx range), AND
Configure a second IP address in the range of the IP address you are planning to assign to the units (or when using DHCP,
an address within the defined range for your network).
Changing IP Addresses
There are two ways to assign new IP addresses to your N4321D units using N-Able:
Option 1: Log in to each unit individually and make the changes on the Network > IP Setup page.
Option 2: Export a comma-separated value (CSV) file, make changes to all units in the resulting file, and import the CSV file
into N-Able to apply the changes.
Option 1: Assigning IP Addresses Individually (using the Network > IP Setup page)
1. Find the unit you wish to change in the control matrix (either on the Unit Management tab or the Audio Matrix tab).
2. Double-click the unit and log in.
3. Go to the Network page and select IP Setup page make IP address changes for that unit either by setting a STATIC address or by
enabling DHCP (see Figure 14).

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FIG. 14 IP Setup of the Network settings
4. Click the Save button.
5. Return to the Settings page through the newly configured IP address.
NOTE: If you lose communication for any reason, factory restore the N2600, and wait one minute. This restores the unit to the original
IP address.
Option 2: Assigning IP Addresses to Multiple Units (using CSV files)
N-Able has the ability to export and import CSV files. Once units are auto-discovered in N-Able, the CSV file can be exported into
Excel where parameters such as IP address, subnet mask, gateway, stream number, audio settings, etc. can be configured. Once
configured, import the CSV file back into N-Able to assign those parameters to the appropriate devices. Reboot the devices to
activate the new settings. This procedure can be used to configure multiple networked AV devices at the same time. It can also
provide valuable diagnostics by allowing you to see the last known device configuration as well as scan the network for new devices
(regardless of IP configuration).
To configure units using a CSV file, follow these steps:
1. Make sure that you have performed an Auto Discover (on the Unit Management tab of N-Able) since connecting all of the new
units to the network.
2. From the N-Able main menu bar, select Menu > Export CSV.
3. Select Default on the next screen that opens.
4. Click Ok on the pop-up box informing you that a CSV file is about to be generated.
5. Select the location to save the exported settings file.
NOTE: A CSV file editor (e.g., Microsoft Excel, Notepad etc.) is necessary to proceed.
6. The folder containing your CSV file displays. Double-click the file to open it.
7. You can use this file to edit the IP mode, IP address, subnet mask, gateway IP address, stream number, etc. Once all changes
have been made, save the file.
8. Go back into N-Able and select Menu > Import CSV.
9. Browse to your saved CSV file and click Import.

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Control Options
For the most part, once the initial setup is complete, you will be primarily managing/configuring the Transcoder. To better
understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are supplying the streams and, using the
Decoders, you can “tune in” to the stream you want. N-Series, N-Control solutions (N-Command and N-Act) provide you with the
most flexible management options available, insuring you are getting the most from your digital media system.
Primary Control Options
During initial configuration and setup, the free N-Able setup utility (version 2023.2.6 or higher) is sufficient. However, we do not
recommend N-Able for production-level, primary-user control.
N-Command Controllers
These web-based hardware Controllers offer intuitive, powerful management of equipment, content, bandwidth utilization, and
AV switching (using a web-based, point-and-click graphical matrix). The N-Command product line also offers:
Simplified ASCII interface for third-party control via TCP/IP.
N8002 controllers have leader / follower failover protection.
Graphical presentation of video network connections.
Full configuration control: assign fixed IP addresses for each N-Series component, adjust variable bitrate for each video
stream, etc.
Additional software bundles (free with N-Command) allow you to easily create attractive touch panels for N-Series and
third-party equipment control, as well as build software design walls of any size. Visit our website for more details on
the available N-Command Controllers.
Third-Party Controllers
The N4321D Series is capable of interfacing with third-party control systems such as Crestron, Q-Sys, Extron, Etc. For direct
control of N4321D units from any Third-Party Control system, please use the Direct Control API (available on our website).
N-Act | On-Board, Built-In Control
All N-Series Encoders, Decoders, and Transcoders have on-board, built-in control capability via events that can trigger any number
of TCP/UDP commands to other IP controllable devices. Included free with all N-Series Encoders/Decoders. **Available later
2023 via firmware update.