Hawaiian Telcom TV User manual

VIDEO ON DEMAND (VOD) & PAY PER VIEW (PPV)
With VOD & PPV, you can order great films, special events, or live sports, all from your
living room. Choose from thousands of movie titles, including Hollywood blockbusters.
Or gather friends and family for a live PPV event, like ESPN Full Court games or UFC,
so everyone can view the action from a front row seat.
How to rent a Video On Demand program
1. Press (VIDEO ON DEMAND).
2. Use to select a video category. For those with subcategories,
use to select the desired subcategory and press OK .
3. Use to select a video and press OK . A Summary screen will appear for
you to watch a preview or rent the video.
4. Use to select Rent for $ and press OK . The video will begin
playing immediately.
How to watch a rented Video On Demand program
Watch your rentals as many times as you want within the rental period
(24 hours for most rentals).
1. Press (VIDEO ON DEMAND) to view your current rentals.
2. Use to select the movie you would like to watch and press OK .
3. Press OK to start playing the video.
How to purchase a Pay Per View event
Simply press the “Video on Demand” button on your remote control to purchase
PPV events. Charges will appear on your next month’s bill.
1. Press (VIDEO ON DEMAND).
2. Navigate to highlight the PPV event that you want to purchase and press OK .
3. Press OK to display the Program Info screen for that event.
4. Navigate to Rent for $ and press OK . A rental confirmation message will appear
on your screen.
CALLER ID ON YOUR TV
• Hawaiian Telcom home phone customers can
use their TV as a Caller ID display. This feature is
automatically set up on your Hawaiian Telcom TV.
• Caller ID on TV allows you to see who’s calling
your Hawaiian Telcom home phone right on
yo ur T V.
How to turn on/off, snooze or reset your Caller ID on TV
1. Press .
2. Use to navigate to Interactive.
3. Use to navigate to Caller ID Snooze. Press OK to access and select preferences.
QUICK FIXES:
• A reset usually resolves most service issues you may be experiencing. Turn your Set Top
Box off and on by pressing the “Power” button to reset the system.
• If you are still experiencing service issues, unplug the Set Top Box from the power outlet
for at least 10 seconds and then plug it back in. This reset method usually resolves most
problems related to the box.
• If you are still unable to resolve the problem, please see your User Guide for more
detailed information or visit hawaiiantel.com/tvsupport.
MY ACCOUNT
My Account allows you to manage all your Hawaiian Telcom services.
Go to hawaiiantel.com/myaccount to login or register.
QUESTIONS ABOUT HAWAIIAN TELCOM TV?
Visit hawaiiantel.com/tvsupport or call 643-4888.
Hawaiian Telcom TV
Quick Start Guide
©2013 Hawaiian Telcom (9/13)
Easy steps & quick tips for getting the most
out of Hawaiian Telcom TV

How to Use Your
Hawaiian Telcom TV Remote Control
FIND OUT WHAT’S ON AND WHAT’S COMING UP
1. Press .
2. Scroll using or to see
program listings by channel & time.
3. Press OK to change the channel to
that program.
Additional notes:
• Title, description, cast, and rating information
will be displayed for highlighted programs if available.
• To go forward in the guide in 24-hour intervals, use .
PICTURE-IN-PICTURE BROWSING
Find out what’s on other channels without
missing a moment of your current program.
1. Press or to scroll through the
program listings while watching live TV.
2. Press OK to select a program or to get more
information about an upcoming program.
3. Press (EXIT TO) to close the browsing
panel.
MENU
Customize your settings to personalize your
Hawaiian Telcom TV experience.
• Press to quickly access the Live TV,
Recorded TV, Video On Demand,
My Account, Settings, or Interactive
drop down menus.
• Set favorites.
• Search for programs by title or name of actor/actress/director.
• Set the channels you want to see.
• Control closed captioning.
• Customize sounds settings.
HAWAIIAN TELCOM DIGITAL VIDEO RECORDER (DVR)
Your DVR puts you in control of your TV viewing. You can record, pause, and replay your
favorite shows at the touch of a button. Now you can watch what you want, when you want.
Pause or rewind live TV with your DVR
• Rewind live TV by pressing .
• Pause live TV for up to 60 minutes by pressing (PAUSE).
Press (PLAY) to restart.
Record programs from any Set Top Box
• Press (RECORD) on your remote control to start recording. A record light
on all Set Top Boxes will remain lit until the recording stops. In the Guide,
a red icon will be displayed next to the program you are recording.
• To end recording at any time, press (STOP) and scroll down to Stop Recording;
press OK to confirm.
Schedule a recording of a program or a series
• Press , then use to navigate to the program you want to record.
• To record a single show, press (RECORD) once (one red dot will appear).
• To record a whole series, press (RECORD) twice (three red dots will appear).
Manage your recordings with the touch of a button
• Press (RECORDED TV).
• Use or to access your recordings, edit recording settings, or add a recording.
• To cancel a recording, press (RECORD) three times and red dots will disappear.
Manage your DVR remotely through our online portal at hawaiiantel.com/myaccount
• Login or Register to My Account.
• Under the Hawaiian Telcom TV section, click on Program My DVR.
• Use the onscreen arrows to scroll through the TV listings.
• Click on a program to access the program info screen. Choose recording options.
• Make room for new recordings by deleting unwanted recorded programs.
Control devices with
mode buttons
Record TV with one click
Fast-forward in
30 second increments
Skip back in 7 second
increments
Go to recorded TV
program list
Modify Viewing or
Guide options
Go to Video On Demand
(VOD) library
Go to main menu screen
Return to previous
menu screen
Exit from a
menu screen or
return to live TV
Mute the sound
on your TV
Edit text on the
search screen
Navigate channels,
menus and screens
Go to program
info screen
Go to interactive
program guide
screen
Return to
the last five
channels viewed
For helpful hints on how to
program your remote control,
such as Auto Search to find your
TV code and Power Control Sync
Code to turn on multiple devices
with one push, visit our Support
link online at hawaiiantel.com/tv.
Control selections on
TV including Input,
Source and TV/ Video