Hearth and Home Technologies Quadra-Fire CB1200M-MBK User manual

1January 28, 20197014-259E
NOTICE: DO NOT DISCARD THIS MANUAL
R
CLASSIC BAY 1200 PELLET APPLIANCE
MODEL(S):
CB1200M-MBK
Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
CAUTION
Tested and approved for wood pellets and shelled eld
corn fuel only. Burning of any other type of fuel voids
your warranty.
NOTE
To obtain a French translation of this manual, please
contact your dealer or visit www.quadrare.com
Pour obtenir une traduction française de ce manuel, s’il
vous plaît contacter votre revendeur ou visitez
www.quadrare.com
CAUTION
Check building codes prior to installation.
• Installation MUST comply with local, regional, state
and national codes and regulations.
• Consult local building, re o󰀩cials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
WARNING
Hot glass will cause burns.
• Do not touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
replace.
• Alert children and adults to hazards of high temperatures
• High temperatures may ignite clothing or other
ammable materials.
• Keep clothing, furniture, draperies and other ammable
materials away.
WARNING
If the information in these instructions is
not followed exactly, a re could result
causing property damage, personal injury,
or death.
• Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
• Do not over re - If appliance or chimney connector
glows, you are over ring. Over ring will void your
warranty.
• Comply with all minimum clearances to combustibles
as specied. Failure to comply may cause house re.

2January 28, 20197014-259E
CB1200 FREESTANDING
9.00
2019 2020 2021 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Floor protector must be noncombustible material, extending beneath heater and to the
front/sides/rear as indicated. Measure front distance (I) from the surface of the glass door.
FLOOR PROTECTION / PROTECTION DU SOL
*Non-combustible floor protection must extend beneath the flue pipe when installed with
horizontal venting or under the Top Vent Adapter with vertical installation.
RECOMMENDED IN USA; REQUIRED IN CANADA
Le poêle doit être placé sur une assise non combustible s’étendant tout autour de lui, comme les
schémas l’indiquent. Mesurez la distance du devant (I) de la surface de la porte vitrée.
*Un protecteur incombustible de plancher doit s'étendre sous le conduit de cheminée pour une
installation de ventilation horizontale ou sous un adapteur de ventilation de dessus pour une installation
verticale. ÉTATS-UNIS - RECOMMANDÉ; CANADA - REQUIRENT
352 Mountain House Road
Halifax, PA 17032
Tested to: ASTM E1509-95, ULC S627-M93, ULC/ORD-C-1482-M1990 Room Heating Pellet Burning Type,
(UM) 84-HUD FOR USE ONLY WITH PELLETIZED WOOD OR SHELLED FIELD CORN FUEL.
Input Rating: 50,700 Btu's/hr
Electrical Rating:
115 VAC, 60 Hz, Start 4.6 Amps, Run 1.6 AMPS.
Route power cord away from unit. Do not route cord under or in front of appliance.
DANGER:
Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with
5mm ceramic available from your dealer. To start, set thermostat above room temperature, the stove will light
automatically. To shutdown, set thermostat to below room temperature. For further instruction refer to owner's
manual.
Keep viewing and ash removal doors tightly closed during operation.
PREVENT HOUSE FIRES
Install and use only in accordance with manufacturer's installation and operating instructions. Contact local
building or fire officials about restrictions and inspection in your area.
WARNING - FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside combustion air
inlet must be provided. The structural integrity of the mobile home floor, ceiling and walls must be
maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing chimney through a
combustible wall or ceiling. Inspect and clean vent system frequently in accordance with manufacturer's
instructions.
DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE.
Use a 3" or 4" diameter type "L" or "PL" venting system.
Testé à: ASTM #1509-95, ULC S627-M93, ULC/ORD-C 1482-M1990 Room Heating. Pellet Burning Type, (UM) 84-HUD POUR
USAGE AVEC LES BOULETTES DE BOIS OU DE COMBUSTIBLE DE MAIS ÉCOSSÉ DES CHAMPS.
Puissance de Rendement: 50,700 Btu's/hr
Puissance Électrique: 115 VAC, 60 Hz, Début 4.6 Amps, Courir 1.6 Amps,
Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil.
DANGER: Il y a risque de décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service.
Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez votre fournisseur.
Pour allumer, monter la température du thermostat au dessus de la température de la pièce, le poêle s'allumera automatiquement. Pour
éteindre, descendre la température du thermostat en dessous de la température de la pièce. Pour des instructions supplémentaires, référez
vous au manuel du propriétaire. Gardez la porte d'ouverture et la porte des cendres fermées hermétiquement durant l'opération.
PRÉVENTION DES FEUX DE MAISON
I
nstallez et utilisez en accord avec les instructions d'installation et d'opération du fabricant. Contactez le bureau de la construction ou le
bureau des incendies au sujet des restrictions et des inspections d'installation dans votre voisinage. Ne pas obstruez l'espace en
dessous de l'appareil.
A VIS - Pour Les Maisons Mobiles: Ne pas installer dans une chambre à coucher. Un tuyau extérieur de combustion d'air doit être
installé et ne doit pas être obstrué lorsque l'appareil est en usage. La structure intégrale du plancher, du plafond et des murs de la
maison mobile doit être maintenue intacte.
Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer une cheminée à travers un mur
ou un plafond combustibles, et les compensations maximums.
Inspectez et nettoyez la cheminée fréquemment. Ne pas connecter cet appareil à une cheminée servant un autre appareil.
Utilisez systèm de ventilation "L" ou "P" diamètre 76mm ou 102mm.
C
C
D
B
E
EA
B
CC
Listed Solid Fuel Room Heater/Pellet Type Insert. Also suitable for Mobile Home Installation. This appliance has
been tested and listed for use in Manufactured Homes in accordance with OAR 814-23-900 through 814-23-909.
Appareil de chauffage inséré de combustible solide/de type de boulettes. Accepté dans l'installation dans les maisons mobiles. Cet appareil a été
testé et enregistré pour l'usage dans les Maisons Mobiles en accord avec OAR 814-23-900 jusqu'à 814-23-
909.
U.S. ENVIRONMENTAL PROTECTION AGENCY Certified to comply with 2015 particulate emission standards at 1.1 g/hr EPA Method 28
and 5G. Not approved for sale after May 15, 2020
7014-079K
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE MADE IN CHINA / FAIT AUX CHINE
R
Report / Rapport
061-S-21-4
CB 1200 Pellet Stove
SERIAL NO. / NUMÉRO DE SÉRIE
G = 2"/51mm
H* = 2"/51mm
I = 6"/152mm
HOT WHILE IN OPERATION DO NOT TOUCH. KEEPCHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN
CAUTION:
BURNS. SEE NAMEPLATE AND INSTRUCTIONS. Operate this unit with fuel hopper lid closed. Failure to do so may result in emissions
products' combustion from the hopper under certain conditions. Maintain hopper seal in good condition. Do not over fill the hopper.
CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS LOIN DE L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT
ATTENTION:
PEUT CAUSER DES BRÛLURES À LAPEAU. VOIR L'ÉTIQUETTE ET LES INSTRUCTIONS. Opérez cet appareil avec le couvercle de la trémie fermé. Le défaut de ne pas
suivre les instructions peut résulter, sous certaines conditions, en une combustion des émissions des produits venant de la trémie. Ne pas remplir la trémie trop pleine.
H*
G
G
I
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS / ESPACES LIBRES MINIMUM DES MATÉRIAUX COMBUSTIBLES:
A Back Wall to stove / Mur Arrière du poêle 2"/51mm
B Side Wall to Cast Top / Mur De Côté du haut 6"/152mm
CORNER INSTALLATION / INSTALLATION DU COIN :
C Side Wall / Mur De Côté 2"/51mm
VERTICAL ADAPTER KIT INSTALLATION:
UN ASSEMBLAGE POUR ADAPTEUR POUR INSTALLATION VERTICALE:
D Back Wall to Flue Pipe / Mur Arrière tuyau rigide
3"/76mm
B Side Wall to Cast Top / Mur De Côté du haut 6"/152mm
CORNER INSTALLATION WITH VERTICAL ADAPTER KIT:
INSTALLATION DU COIN AVEC UN ASSEMBLAGE D'ADAPTEUR VERTICAL :
E Side Wall / Mur De Côté 2"/51mm
ALCOVE INSTALLATION /
INSTALLATION DE L' ALCÔVE :
Max. Alcove Depth: / La profondeur maximum de l'alcôve 36"/914mm
A Back Wall to stove / Mur Arrière du poêle 2"/51mm
B Side Wall to Cast Top / Mur De Côté du haut 6"/152mm
C Unit corner to diagonal wall / Du Poêle du coin du mur diagonal 2" (51mm)
F Top of Unit to Combustibles / Du Poêle du haut combustibles 12.5"/
318mm
Alcove vertical installation / Installation verticale de l'alcôve
D Back Wall to Flue Pipe / Mur Arrière tuyau rigide
3"/76mm
Note 1: In residential installations, when using Parts 811-0580, (3" - 3" Top Vent Adapter) and 811-3570
(3" - 6" Top Vent Adapter Collar) 24 gauge 6" single wall flue connector may be used.
Note 1: Dans les installations résidentielles, lorsque les pièces 811-0580, (dessus de l'adapteur de
ventilation 3" - 3") et 811-3570 (collier de l'adapteur de ventilation 3" - 6"), un tuyau connecteur de 6"
pour mur simple de calibre 24 peut être utilisé.
Note 2: In manufactured home installation, when using Part 811-0580, (3" - 3" Top Vent Adapter) and
811-3570 (3" - 6" Top Vent Adapter Collar), use listed double wall flue connector. An Outside Air Kit
(Part 811-0872 rear or 811-0570 floor), must be used with manufactured home installation.
Note 2: Pour l'installation dans les maisons préfabriquées, lorsque les pièces 811-0580 (dessus de
l'adapteur de ventilation 3" - 3") et 811-3570 (collier de l'adapteur de ventilation 3" - 6"), utilisez un
tuyau connecteur enregistré pour mur double. Un assemblage d'air extérieur (pièce 811-0872 arrière
au 811-0570 la plancer), doit être utilisé pour l'installation dans les maisons préfabriquées.
A
B
F
A
D
US070
O-T L
Tested and
Listed by
Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
This wood heater needs periodic inspection and repair for proper operation. Consult the owner’s manual for further information. It is against federal regulations to operate this
wood heater in a manner inconsistent with the operating instructions in the owner’s manual.
A. Sample of Serial Number / Safety Label
LOCATION: Back of Appliance
Serial No.
SAMPLE
Test Lab &
Report No.
Model
Name
Mfg. Date
NOTE: Clearances may only be reduced by means approved
by the regulatory authority having jurisdiction
and Welcome to the Quadra-Fire Family!

3January 28, 2019 7014-259E
CB1200 FREESTANDING
TABLE OF CONTENTS
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Indicates practices which may cause damage to the appliance or to property.
A. Sample of Serial Number / Safety Label ......... 2
B. Warranty Policy ............................ 4
1 Listing and Code Approvals ..............7
A. Appliance Certication....................... 7
B. BTU & E󰀩ciency Specications ............... 7
C. Glass Specications ........................ 8
D. Electrical Rating ........................... 8
E. Mobile Home Approved ...................... 8
F. Sleeping Room ............................ 8
G. California - Prop65 ......................... 8
2 Operating Instructions .......................9
A. Fire Safety ................................ 9
B. Non-Combustible Materials ................... 9
C. Combustible Materials....................... 9
D. Fuel Material and Fuel Storage................ 9
E. Before Your First Fire ...................... 10
F. Filling the Hopper.......................... 10
G. General Operating Information ............... 10
H. Starting Your First Fire ..................... 10
I. Fire Characteristics......................... 11
J. Feed Rate Adjustment Instructions ............ 11
K. Ignition Cycles ............................ 11
L. Restarting the Appliance .................... 12
M. Clear Space ............................. 12
N. Thermostat Controls ....................... 12
O. Thermostat Setup Options .................. 13
P. Thermostat Operation Instructions............. 13
Q. Thermostat Temperature Programs ........... 14
R. Thermostat Other Features.................. 14
S. Thermostat Battery Replacement ............. 15
T. Frequently Asked Questions ................. 16
3 Maintenance and Service.................17
A. Proper Shutdown Procedure ................. 17
B. Quick Reference Maintenance Chart .......... 17
C. General Maintenance and Cleaning ........... 18
D. High Ash Fuel Content Maintenance........... 21
E. Soot or Creosote Fire ...................... 22
4 Troubleshooting Guide.....................23
5 Service Parts Replacement..............26
A. Glass Replacement ....................... 26
B. Igniter Replacement ....................... 27
C. Blower Replacement ....................... 27
D. Ba󰀪e Removal ........................... 28
6 Reference Materials..........................29
A. Component Functions ..................... 29
B. Component Locations ...................... 31
C. Service and Maintenance Log................ 32
D. Exploded Drawings ........................ 33
Quadra-Fire is a registered trademark of Hearth & Home Technologies.

4January 28, 20197014-259E
CB1200 FREESTANDING
B. Warranty Policy
4021-645J • 08-03-171
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and
electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
WARRANTY PERIOD:
distributor, whichever occurs earlier. However, the warranty shall commence no later than 24 months following the date of product
is produced in the following table.
Parts Labor Gas Pellet Wood Electric Venting Components Covered
X X Igniters, auger motors, electronic components, and
glass
XXX Factory-installed blowers
XMolded refractory panels
XIgnition Modules
XFirepots, burnpots, mechanical feeders/auger
assemblies
X
Vent Free burners, Vent Free ceramic fiber logs,
Aluminized Burners
X X Castings and Baffles
6 years 3 years XCatalyst - limitations listed
7 years 3 years X X Manifold tubes, HHT chimney and termination
10 years 1 year XBurners, logs and refractory
Limited
Lifetime 3 years XXX
Firebox and heat exchanger, Grate and Stainless
Steel Burners, FlexBurn®System (engine, inner
cover,access cover and fireback)
XXXXXAll replacement parts beyond warranty period
Warranty Period HHT Manufactured Appliances and Venting
All parts and material except as covered by
Conditions, Exclusions, and Limitations listed
XXX
2 years
3 years
1 Year
90 Days
5 years 1 year
xX

5January 28, 2019 7014-259E
CB1200 FREESTANDING
4021-645J • 08-03-172
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT
authorized dealers is available on the HHT branded websites.
•
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.
• Contact your installing dealer for warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact
other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not
covered by this warranty.
• Limited Catalyst Warranty
o For wood burning products containing a catalyst, the catalyst will be warranted for a six-year period as follows: if the original
o From 37 to 72 months a pro-rated credit will be allowed against a replacement catalyst and labor credit necessary to install
Amount of Time Since Purchase Credit Towards Replacement Cost
0 - 36 Months 100%
37 - 48 Months 30%
49 - 60 Months 20%
61 - 72 Months 10%
o Any replacement catalyst will be warranted under the terms of the catalyst warranty for the remaining term of the original
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
•
•
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period are not covered. These parts
•
this noise are not covered by this warranty.
•
•
•
•

6January 28, 20197014-259E
CB1200 FREESTANDING
4021-645J • 08-03-173
This warranty is void if:
•
•
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited
LIMITATIONS OF LIABILITY
•
have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES
OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.

7January 28, 2019 7014-259E
CB1200 FREESTANDING
Model CB1200 Pellet Appliance
Laboratory OMNI Test Laboratories, Inc.
Report No. 061-S-21-4
Type Solid Fuel Room Appliance/Pellet Fuel
Burning Type
Standard
ASTM E1509-04, ULC S627-00 and
ULC/ORD-C1482-M1990 Room
Appliance Pellet Fuel Burning type and
(UM) 84-HUD, Mobile Home Approved.
EPA Certication #: 955-14
EPA Certied
Emissions: 1.1 grams per hour
*LHV Tested
E󰀩ciency: 76%
**HHV Tested
E󰀩ciency: 70.3%
***EPA BTU Output: 13,500 - 37,600 / hr
****BTU Input: 18,500 - 51,600 / hr
Vent Size: 3 or 4 “L” or “PL”, or 6 inches
Hopper Capacity: 80 lbs.
Fuel: Wood Pellets
*Weighted average LHV e󰀩ciency using data collected
during EPA emissions test.
**Weighted average HHV e󰀩ciency using data collected
during EPA emissions test.
***A range of BTU outputs based on EPA Default
E󰀩ciency and the burn rates from the low and high EPA
tests.
****Based on the maximum feed rate per hour multiplied
by approximately 8600 BTU’s which is the average
BTU’s from a pound of pellets.
1 Listing and Code Approvals
A. Appliance Certication B. BTU & E󰀩ciency Specications
The Quadra-Fire Classic Bay 1200 Pellet Appliance meets the U.S. Environmental Protection Agency’s emission limits
for pellet appliance sold after May 15, 2015.
This pellet appliance needs periodic inspection and repair for proper operation. It is against federal regulations to operate
this pellet appliance in a manner inconsistent with operating instructions in this manual.
NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the ASTM
E1509-04, ULC S627-00, (UM) 84-HUD and ULC/ORD-C-1482.

8January 28, 20197014-259E
CB1200 FREESTANDING
E. Mobile Home Approved
• This appliance is approved for mobile home
installations when not installed in a sleeping room and
when an outside combustion air inlet is provided.
• The structural integrity of the mobile home oor, ceiling,
and walls must be maintained.
• The appliance must be properly grounded to the frame
of the mobile home and use only Listed pellet vent
Class “L” or “PL” connector pipe.
• Outside Air Kit, part OAK-ACC must be installed in a
mobile home installation.
F. Sleeping Room
When installed in a sleeping room it is recommended that
3ft of vertical be installed prior to horizontally exiting the
room and a smoke/CO alarm be installed in the bedroom.
The size of the room must be at least 50ft³ per 1,000 Btu/hr
stove input, if the stove exceeds the room size, out air must
be installed.
G. California - Prop65
WARNING
This product and the fuels used to operate this product (wood), and
the products of combustion of such fuels, can expose you to
chemicals including carbon black, which is known to the State of
California to cause cancer, and carbon monoxide, which is known to
the State of California to cause birth defects or other reproductive
harm. For more information go to: WWW.P65Warnings.ca.gov
NOTE: Hearth & Home Technologies, manufacturer
of this appliance, reserves the right to alter its
products, their specications and/or price without
notice.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
C. Glass Specications
This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.
D. Electrical Rating
115 VAC, 60 Hz, Start 5 Amps, Run 1.25 Amps
Fire Risk.
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be voided
by, the following actions:
WARNING
• Installation and use of any damaged appliance.
• Modication of the appliance.
• Installation other than as instructed by Hearth &
Home Technologies.
• Installation and/or use of any component part not
approved by Hearth & Home Technologies.
• Operating appliance without fully assembling all
components.
• Operating appliance without legs attached (if supplied
with appliance).
• Do NOT Over re - If appliance or chimney connector
glows, you are over ring.
Any such action that may cause a re hazard.

9January 28, 2019 7014-259E
CB1200 FREESTANDING
User Guide
2 Operating Instructions
WARNING
Fire Risk.
• Do not operate appliance before reading and
understanding operating instructions.
• Failure to operate appliance properly may
cause a house re.
A. Fire Safety
To provide reasonable re safety, the following should be
given serious consideration:
• Install at least one smoke detector on each oor of
your home.
• Install at least one carbon monoxide detector on each
oor of your home.
• Locate smoke detector away from the heating
appliance and close to the sleeping areas.
• Follow the smoke detector manufacturer’s placement
and installation instructions and maintain regularly.
• Follow the carbon monoxide manufacturer’s placement
and installation instructions and maintain regularly.
• Conveniently locate a Class A re extinguisher to
contend with small res.
• In the event of a hopper re:
• Evacuate the house immediately.
• Notify re department.
D. Fuel Material and Fuel Storage
Pellet fuel quality can greatly uctuate. We recommend
that you buy fuel in multi-ton lots whenever possible.
However, we do recommend trying various brands before
purchasing multi-ton lots to ensure your satisfaction.
Fuel Material
• Made from sawdust or wood by-products
• Depending on the source material it may have a high or
low ash content.
Higher Ash Content Material
• Hardwoods with a high mineral content
• Fuel that contains bark
• Standard grade pellets, high ash pellets,
Lower Ash Content Material
• Most softwoods
• Fuels with low mineral content
• Most premium grade pellets
Corn
• A 1:1 mix of pellets to corn is approved, but may
require the re pot to be cleaned more frequently.
• The only change in operation is that the feed rate may
require a slight adjustment.
• The BTU output of the appliance varies slightly
compared to pellets, depending on the quality of the
corn used.
• Corn must be free of debris. Never burn corn straight
from the eld. It will clog the auger mechanism.
• Corn with excessive grain dust must be screened by
sifting with 3/16 (4.76mm) inch mesh screening
• Do not use corn that contains additives such as oils or
means or has been chemically treated with pesticides.
It will void your warranty and destroy the exhaust
system.
Visit www.quadrare.com/shopping-tools/videos to view
product and use & care videos.
Do not burn fuel that contains an additive; (such as
soybean oil).
• May cause hopper res
• Damage to product may result
Read the ingredients list on the package.
CAUTION!
Clinkers
Minerals and other non-combustible materials such as sand
will turn into a hard, glass-like substance called a clinker
when heated in the re pot.
Trees from di󰀨erent areas will vary in mineral content. That
is why some fuels produce more clinkers than others.
Moisture
Always burn dry fuel. Burning fuel with high moisture
content takes heat from the fuel and tends to cool the
appliance, robbing heat from your home. Damp pellet fuel
can clog the feed system.
B. Non-Combustible Materials
Material which will not ignite and burn, composed of any
combination of the following:
C. Combustible Materials
Material made of/or surfaced with any of the following
materials:
- Steel
- Plaster
- Brick
- Iron
- Concrete
- Tile
- Glass
- Slate
Materials reported as passing ASTM E 136, Standard
Test Method for Behavior of Metals, in a Vertical Tube
Furnace of 750° C.
- Wood
- Compressed Paper
- Plant Fibers
- Plastic
- Plywood/OSB
- Sheet Rock (drywall)
Any material that can ignite and burn: ame proofed or not,
plastered or non-plastered.

10 January 28, 20197014-259E
CB1200 FREESTANDING
H. Starting Your First Fire
1. A thermostat is required for proper operation of this
appliance. At this time, ll the hopper with pellets, set
the thermostat to its lowest setting. Plug the power
cord into nearby outlet.
2. The exhaust blower will stay on for approximately 10
minutes even though the thermostat is not calling for
heat. This is normal.
3. L ocate the heat output control switch mounted on the
upper right corner of the right side panel. Switch it to
the high setting by pushing the top of the switch in, then
adjust the thermostat to its highest setting. The red call
light located on the upper right corner of the right side
panel will be on. This indicates the thermostat is calling
for heat.
4. The fuel feed system and the igniter should now be on.
Figure 10.1
Heat
Output
Fan
Speed
Reset Button Call Light
HIGH HIGH
MED
LOW LOW
CAUTION!
Tested and approved for wood pellets and shelled eld
corn fuel only. Burning of any other type of fuel voids your
warranty.
NOTE: UNIT CAN USE 1:1 PELLET/CORN MIXTURE.
We recommend the use of a 1:1 pellet/corn
mixture. The only change in operation is that the
feed rate may require a slight adjustment.
Figure 10.2
Size
• Pellets are either 1/4 inch or 5/16 inch (6-8mm) in
diameter
• Length should be no more that 1-1/2 inches (38mm)
• Pellet lengths can vary from lot to lot from the same
manufacturer
• Due to length variations, the ame height (feed rate)
may need adjusting occasionally.
Performance
• Higher ash content requires the ash drawer to be
emptied more frequently
• Hardwoods require more air to burn properly
• Premium wood pellets produce the highest heat output.
• Burning pellets longer than 1-1/2 inches (38mm) can
cause an inconsistent fuel feed rate and/or missed
ignitions.
E. Before Your First Fire
1. First, make sure your appliance has been properly
installed and that all safety requirements have been
met. Pay particular attention to the re protection and
venting.
2. Double check that the ash drawer and rebox are
empty and the re pot oor is fully closed.
3. Check the position of the thermocouple, located
above the re pot, and make sure that it protrudes
approximately 3/4 inch (19mm) into the re pot.
4. Close and latch the door.
IMPORTANT DETAIL: The tip of the thermocouple must
be in contact with the inside end of the thermocouple
cover or missed ignitions can occur.
F. Filling the Hopper
Open the hopper lid by lifting the handle. Fill the hopper
with fuel. Close the hopper lid. The unit will not feed with
the hopper lid open and the re will go out.
G. General Operating Information
1. Thermostat Calls For Heat
The appliance is like most modern furnaces; when the
thermostat calls for heat, your appliance will automatically light
and deliver heat. When the room is up to temperature and
the thermostat is satised, the red call light will go o󰀨 and the
appliance will shut down.
2. Heat Output Controls
This appliance is equipped with a heat output control
switch that has three settings or burn rates; low, medium
and high. The appliance will turn on and o󰀨 as the
thermostat demands. When the thermostat calls for heat,
the appliance will start up on the high setting for the rst 4
minutes and 15 seconds, then automatically switch to the
burn rate for which it is set. If the appliance is set at one
of the lower settings, it will run quieter but take longer to
heat up an area than if it were set at a higher burn rate.
Regardless of the burn rate, when the area is warm enough
to satisfy the thermostat, the appliance will shut o󰀨.
3. Fan Speed Switch
This switch will adjust the speed of the room distribution air
fan or convection blower on all three settings. This means
you have six di󰀨erent blower speeds available as there is a
high and low on each setting.
Changing to Di󰀨erent Fuel Type
• Empty the hopper of the previous fuel
• Thoroughly vacuum hopper before lling with the new
fuel
The burn rate, BTU content and heat output will all vary
depending on the fuel selected.
Storage
• Wood pellets should be left in their original sealed bag
until using to prevent moisture absorption.
• Do not store any pellet fuel within the clearance
requirements or in an area that would hinder routine
cleaning and maintenance.

11January 28, 2019 7014-259E
CB1200 FREESTANDING
Fuel Adjustment
Rod
Thumb
Screw Set Screw
HOT WHILE IN OPERATION. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT MAY
CAUSE SKIN BURNS.
CAUTION
K. Ignition Cycles
1. At the beginning of each ignition cycle, it is normal to
see some smoke in the rebox. The smoke will stop
once the re starts.
2. The convection blower will automatically turn on after
your appliance has been burning for approximately
10 minutes. This blower transfers heat from your
appliance into the room, and will continue to run after
the thermostat has stopped calling for heat until the
appliance has cooled down.
3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will
be on. See Figure 10.2, page 10. To restart it, ll the
hopper and press the reset button. See Figure 10.1,
page 10. When you press the reset button the red call
light will go out. Release the button and the light will
come back on. You should see a re shortly. If not,
follow the instructions on page 10, of “Starting Your
First Fire”.
Figure 11.1
Fire Risk
Do NOT operate appliance:
• With appliance door open.
• Fire pot oor open.
• Cleaning slide plates open.
Do NOT store fuel:
• Closer than required clearances to
combustibles to appliance
• Within space required for loading or ash
removal.
WARNING
Back side of Firepot
Firepot floor left open
Figure 11.2 - DO NOT LEAVE FIRE POT FLOOR OPEN
I. Fire Characteristics
A properly adjusted re with the heat output control
switch set on “high” has a short active ame pattern that
extends out of the re pot approximately 4 to 6 inches
(102 to 152mm). If the re has tall ames with black tails
and seems somewhat lazy, the feed rate will need to be
reduced. This is done by sliding the fuel adjustment control
rod down, which will reduce the feed. If the re is not 4 to 6
inches (102 to 152mm) tall, slide the fuel adjustment control
rod up to increase the feed. A medium and low setting will
give a shorter ame. The ame will rise and fall somewhat.
This is normal.
J. Feed Rate Adjustment Instructions
The feed adjustment control rod is factory set, and should
be adequate for most fuels. The set screw is located at the
bottom of the hopper and set loose at the factory so the
fuel adjustment control rod will slide up and down by only
loosening the thumb screw at the top. See Figure 11.1. Do
not re-tighten bottom set screw.
However, if the flame height is too high or too low, you
will need to adjust the feed rate. Wait until the appliance
has been burning for 15 minutes before making your
adjustments and a llow 15 minutes for feed adjustment to
take e󰀨ect.
1. Loosen the thumb screw. Figure 11.1
2. Adjust the fuel adjustment control rod upwards to
increase the feed rate and ame height or downwards
to decrease the feed rate and ame height.
3. Re-tighten the thumb screw.
5. For your rst re it will be necessary to press the reset
button every two minutes until pellets start to drop into
the re pot, then press button 1 more time. This will
ll the feed system and allow the appliance to begin
dropping pellets. The appliance will continue to run as
long as the thermostat is calling for heat.
6. Once the appliance has ignited, let it burn for
approximately 15 minutes, then set the thermostat to
the desired room temperature. Adjust the heat output
control switch to the desired setting.

12 January 28, 20197014-259E
CB1200 FREESTANDING
M. Clear Space
NOTICE: Clearances may only be reduced by means
approved by the regulatory authority having
jurisdiction.
Mantel: Avoid placing candles and other heat-sensitive
objects on mantel or hearth. Heat may damage these
objects.
Fire Risk.
Do NOT place combustible objects in front of the
appliance. High temperatures may ignite clothing,
furniture or draperies. Maintain a minimum
clearance of 3 feet (914mm) in front of appliance.
WARNING
L. Restarting the Appliance
Restart Process
1. When the unit has run out of fuel, add pellet fuel to the
hopper.
2. Dump the ashes and clinkers built up in the re pot by
pulling the ash dump removal handle out several times.
Make sure clinkers have dropped into the ash pan then
return the handle to fully closed position.
Restarting After a Power Failure
1. For an electrical disruption the appliance will start on
its own without need for priming - providing the control
system is asking for heat.
N. Thermostat Controls
TEMPERATURE (HEAT / OFF) SWITCH:
Set this switch to HEAT to control your appliance. The OFF
position will disable the appliance.
SET (MULTI- FUNCTION) SLIDE SWITCH:
This provides easy access to common settings, and should
always remain in RUN unless items are being adjusted.
NOTE: When thermostat is set to “Manual” non-
programmable mode, all positions of the SET slide
switch will act like RUN.
UP / DOWN BUTTONS:
The UP and DOWN buttons are used to control the set
temperature, or adjust any other on-screen items. An items
ashing, is the item currently being adjusted.
HOLD BUTTON:
This button activates and deactivates the manual
Temperature HOLD feature, which maintains a xed set
temperature indenitely without following a program routine.
COPY BUTTON:
This is used to copy temperature program items from one
day to the next. Also used to to access the menu setup.
NEXT BUTTON:
This is used when setting items such as software options,
and temperature programs when they are ashing on the
screen. Pressing the NEXT button will cycle through which
item is ashing.
Figure 12.1
Fire Risk.
Keep combustible materials, gasoline and
other ammable vapors and liquids clear of
appliance.
WARNING
• Do NOT store ammable materials in the appliance’s
vicinity.
• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP”
A FIRE IN THIS Appliance.
• DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPHTHA OR
ENGINE OIL.
• DO NOT USE CHEMICALS OR FLUIDS TO START
THE FIRE.
• Keep all such liquids well away from the appliance
while it is in use.
• Combustible materials may ignite.

13January 28, 2019 7014-259E
CB1200 FREESTANDING
Figure 13.1
O. Thermostat Setup Options
Setup options for how the thermostat will function are
performed using a menu on the display screen.
TO ACCESS THE SETUP MENU:
Move the System Mode Switch into the OFF position,
and then hold down the COPY button for approximately 5
seconds until the screen changes. The menu will always
start with item #01, and is advanced to each following item
by a single press of the NEXT button. The options for each
item are changed using the UP or DOWN buttons.
ITEM #01 (CLK = CLOCK FORMAT):
• 12Hr, default: This displays the clock times using
standard AM and PM values.
• 24Hr: This displays the clock times using the military-
time format (example 22:00 hours, without using AM or
PM).
ITEM #02 (TMP = TEMPERATURE SCALE):
• F, default: Shows all temperature values in Fahrenheit.
• C: Shows all temperature values Celsius.
ITEM #03 (PROGRAMMING STYLE):
• 7 Day, default: This style uses a separate program
routine for each of the 7 days in the week.
• 5/2 Day: This style uses a weekday program routine for
Monday, Tuesday, Wednesday, Thursday, Friday, and
a separate weekend program routine for Saturday and
Sunday.
• Manual Non-Programmable: In this setting, there are
no program routines for the thermostat to follow and
the temperature control will be set only by the UP and
DOWN buttons on the front panel.
ITEM #04 (PERD = EVENT OR PERIOD QUANTITY):
• 4P, default: Thermostat uses four Events per day
(called MORN, DAY, EVE, and NITE).
• 2P: The thermostat uses two Events per day (called
DAY and NITE).
NOTE: Event or Period Quantity feature is not accessible
during Manual Non-Programmable mode.
ITEM #07 (DLAY = DELAY TIME):
• 5, default: Thermostat waits 5 minutes before turning
the system back on after it was last run. This internal
delay prevents the appliance from turning on too
quickly after shutting down. The 5 minute setting is ne
for most applications.
• 2: Same operation as above but reduced to 2 minutes
between state changes. NOTE: This delay does not
happen when the thermostat is manually turned up and
down.
ITEM #08 (TEMPERATURE DIFFERENTIAL):
• The thermostat works by turning your heating system
on and o󰀨 whenever the room temperature varies
from the desired set-point temperature.
• Use the UP/DOWN buttons to change the number
value between 1 and 9. Generally your system
should cycle on about 3 to 6 times per hour. A smaller
di󰀨erential number makes the system cycle more
frequently, so the room temperature is more precise
and constant. A larger di󰀨erential number will make
the system remain on for a longer duration each time
and decreases the number of cycles per hour.
• Default is set to 4.
Event Time Temperature
MORN 6:00 AM 70°F (21°C)
DAY 8:00 AM 62°F (17°C)
EVE 6:00 PM 70°F (21°C)
NITE 10:00 PM 62°F (17°C)
P. Thermostat Operation Instructions
SET DAY AND TIME:
Place the SET switch into the DAY/TIME position. With
the day ashing press UP or DOWN to set the day
or the week. Press NEXT and the clock time will start
ashing. Use UP or DOWN to set the time; verify the AM/
PM indicator is correct. Return the SET switch to RUN
position when nished.
HEATING:
Basic operation of the thermostat can be obtained with
the SET switch in the RUN position. The temperature
can be adjusted using the UP and DOWN buttons.
When the thermostat is rst powered on, it will follow a
default temperature routine that is preset from the factory
(Figure 13.1).
LCD DISPLAY BACKLIGHT:
The display screen is lighted to assist viewing at nighttime,
or in locations with low light levels. Press any button on the
front panel to activate the approximate 10 second backlight.
TEMPERATURE OVERRIDE:
While thermostat is in RUN mode, the set temperature
can be temporarily changed by pressing UP or DOWN.
The temporarily changed set temperature will return to the
programmed value stored in memory when start time of
the next upcoming scheduled event is reached (MORN,
DAY, EVE, OR NITE). While the temporary changed set
temperature is in e󰀨ect, the word OVERRIDE will be shown
on the display screen. To cancel, move TEMPERATURE
switch to OFF and back to HEAT again.

14 January 28, 20197014-259E
CB1200 FREESTANDING
TEMPERATURE HOLD:
Temperature hold is used for maintaining a xed set
temperature; once a HOLD is initiated, the thermostat will
maintain the set temperature indenitely. To enter a HOLD
state, press the HOLD button one time and the word HOLD
will appear on the display. To cancel, press the HOLD
button once again.
STATICNOTICE
Thermostat is protected against normal static electric
discharges, however to minimize the risk of damaging
the thermostat in extremely dry weather, please touch a
grounded metal object before touching the thermostat.
Q. Thermostat Temperature Programs
The thermostat by default has 4 separate program events
they are: MORN, DAY, EVE, and NITE. Each event ends at
the start time of the following event.
NOTE: When the last event is nished for each day
or group of days, the thermostat will advance
forward into the next day or group of days.
6. Use steps 3 through 5 to set up the events for the rest
of the week or group of days.
7. Return the SET switch back to RUN.
COPY PROGRAM FEATURE:
Pressing the COPY button during SET TEMPERATURE
PROGRAMS will copy all of the time and temperature
values form the previous day into the current selected
day. The word COPY will appear on the display for
approximately one second and the day of the week will
automatically advance forward to the next day. To continue
to copy into the next subsequent day, continue to press the
COPY button for each additional day until desired settings
are achieved.
NOTE: If the thermostat is set for 2 events a day instead
of 4, the thermostat will only use the DAY and
NITE events.
SET TEMPERATURE PROGRAMS:
1. Move TEMPERATURE switch to HEAT.
2. Move SET switch to TEMP PROG position.
3. Starting with Monday, use the UP or DOWN buttons to
adjust the start time and set temperature for the MORN
event, and then press NEXT button to advance.
4. Adjust the start time and set temperature of the DAY
event then press NEXT button.
5. Continue in this same manner to adjust the start time
and set temperatures for the EVE and NITE events for
Monday.
R. Thermostat Other Features
TEMPERATURE CALIBRATION:
The internal temperature sensor in this thermostat is
accurately calibrated at the factory, and in most cases
alterations to this setting should not be needed. The
temperature calibration feature allows you to manually
o󰀨set the measured temperature by as much as plus
or minus 5°F (3°C) from its original value. If several
thermostats are used in the same house, this feature can
be used to synchronize this thermostat to the others.
Change the temperature calibration:
1. Move TEMPERATURE switch to OFF.
2. Move SET switch to RUN.
3. Press and hold both UP and DOWN buttons together
for at least 5 seconds; the words SET and CAL will
appear on the display along with a single ashing
temperature digit.
4. Use the UP or DOWN buttons to change the number of
degrees desired for adjustment; 0° is the default value
and also means no correction will be applied.
5. Press the NEXT button to accept the setting.
KEYPAD LOCKOUT:
There is the option to lock the front panel buttons to prevent
unauthorized tampering of your thermostat settings.
To Lock the Keypad:
1. Move TEMPERATURE switch to HEAT.
2. Move SET switch to RUN.
3. Perform a single press of each button in the following
sequence:
• NEXT, NEXT, NEXT, HOLD
A padlock will appear on the display screen.
To Unlock the Keypad:
1. Move TEMPERATURE switch to HEAT.
2. Move SET switch to RUN.
3. Perform a single press of each button in the following
sequence:
• NEXT, NEXT, NEXT, HOLD
A padlock will no longer be present on the display screen.
NOTE: All other features need to be completed in a
timely manner as the thermostat will time out
after 10 seconds.

15January 28, 2019 7014-259E
CB1200 FREESTANDING
Shock hazard.
• Do NOT remove grounding prong from plug.
• Plug directly into properly grounded 3 prong
receptacle.
• Route cord away from appliance.
• Do NOT route cord under or in front of appliance.
CAUTION
SOFTWARE RESET:
Software reset is used to erase ALL temperature events,
and to return all user-adjustable software settings back to
their original factory default settings.
To Perform a Software Rest:
1. Verify the thermostat’s keypad is not locked.
2. Move TEMPERATURE switch to OFF.
3. Press and hold the UP, DOWN, and NEXT buttons all
at the same time for at least 5 seconds. When the LCD
display screen will become fully populated let go of all
buttons at that point the screen will return to normal.
The clock will have to be changed to match the current day
and time.
HW
RST
HARDWARE RESET:
The hardware reset button; labeled HW RST, is a small
round push button that is located in the middle of the circuit
board, just below the battery holder (Figure 15.1). Pressing
this button will:
• Cause the LCD display screen to become fully
populated
• Thermostat to perform an internal system check of its
components
If the thermostat appears to be acting in an erratic manner,
pressing the HW RST button may remedy this behavior.
The temperature programs are not erased when a
hardware reset is performed, however the clock will have to
be changed to match the current day and time.
Figure 15.1
Figure 15.2
Figure 15.5
S. Thermostat Battery Replacement
This thermostat is powered by two “AA” Alkaline batteries.
The batteries should be replaced AT LEAST once per
year to ensure reliable operation or sooner if the LO BATT
appears on the display screen. The batteries are located on
the back of the thermostat’s circuit board. The front portion
of the thermostat can be removed from the back half by
using the tabs on the top edge of the thermostat housing
(Figure 15.2).
Figure 15.3- Full
battery icon
Figure 15.4 - Low
battery icon
Power Outlet
Terminal Block.
Center 2 screws for
Thermostat Wires
CONNECT THERMOSTAT WIRES TO APPLIANCE:
There is a 4 screw terminal block located on the back lower
left corner of the stove directly above the power cord inlet.
The center 2 screws are for the thermostat wires (Figure
15.5).
When installing new batteries, it is recommended using
only brand new “AA” size alkaline batteries. Please verify
the polarity markings shown in the battery compartment
before adding batteries to the compartment. When nished,
line up the front of the thermostat to the base, and rmly
press together to securely latch the front and back halves
together properly.
BATTERY GRAPHIC:
Anytime time the batteries are physically present in the
thermostat, there will be a visual indicator showing the
life of the battery. This will appear on the display screen
(Figures 15.3 & 15.4).

16 January 28, 20197014-259E
CB1200 FREESTANDING
T. Frequently Asked Questions
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.
CAUTION
CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.
Visit www.quadrare.com to nd a dealer.
ISSUES SOLUTIONS
1 Metallic noise. 1
Noise is caused by metal expanding and contracting as it
heats up and cools down, similar to the sound produced by
a furnace or heating duct. This noise does not a󰀨ect the
operation or longevity of your insert.
2 Ash buildup on glass. 2 This is normal. Clean the glass.
3 Glass has turned dirty. 3
Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce less.
The more it burns on low the more frequent cleaning of the
glass is required.
4Fire has tall ames with black tails and is lazy. 4
The feed rate needs to be reduced or the re pot needs
cleaning. Heat exchanger of exhaust blower needs
cleaning.
5Smokey start-up or pu󰀨s of smoke from the air
wash. 5
Either the re pot is dirty or there is too much fuel at start-up
and not enough air. Close down feed rate 1/4 inch at a time
until this no longer happens.
6 Large ame at start-up. 6 This is normal. Flame will settle down once the re is
established.

17January 28, 2019 7014-259E
CB1200 FREESTANDING
3 Maintenance and Service
When properly maintained, your replace will give
you many years of trouble-free service. Contact your
dealer to answer question regarding proper operation,
troubleshooting and service for your appliance. Visit
www.quadrare.com/owner-resources to view basic
troubleshooting, FAQs, use & care videos. We recommend
annual service by a qualied service technician.
B. Quick Reference Maintenance Chart
NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of ash at the
recommended interval or you see soot coming from the vent. Not properly cleaning your appliance
on a regular basis will void your warranty.
Shock and Smoke Hazard
• Turn down thermostat, let appliance
completely cool and exhaust blower must
be o󰀨. Now you can unplug appliance
before servicing.
• Smoke spillage into room can occur if
appliance is not cool before unplugging.
• Risk of shock if appliance not unplugged
before servicing appliance.
CAUTION
Cleaning or Inspection Frequency Daily Weekly Monthly Yearly
Ash Pan (Wood Pellets) Every 5 bags of fuel OR X
Ash Pan (Corn) Daily X
Ash Removal from Firebox More frequently depending on the fuel
type or ash build-up OR X
Beneath Heat Exchanger Every 1 ton of fuel OR X
Blower, Combustion (Exhaust) More frequently depending on the fuel
type OR X
Blower, Convection More frequently depending on
operating environment OR X
Door Latch Inspection Prior to heating season OR X
Exhaust Path More frequently depending on ash
build-up OR X
Firebox - Prepare for Non-Burn
Season At end of heating season OR X
Fire pot - Burning pellets -
hardwood Every 3 bags OR X
Fire pot - Burning pellets - softwood Every 5 bags OR X
Fire pot - Burning Corn Every 1 bag OR X
Glass When clear view of re pot becomes
obscure OR X
Heat Exchanger & Drop Tube Every 1 ton of fuel OR X
Hopper Every 1 ton of fuel or when changing
fuel types OR X
Top Vent Adapter More frequently depending on the fuel
type or ash build-up OR X
Venting System More frequently depending on the fuel
type OR X
Follow the detailed instructions found in this section for each step listed in the chart below.
A. Proper Shutdown Procedure
Turn o󰀨 the thermostat.
This pellet appliance has a manufacturer-set minimum
low burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet appliance in a manner inconsistent with operating
instructions in this manual.

18 January 28, 20197014-259E
CB1200 FREESTANDING
C. General Maintenance and Cleaning
1. Types of Fuel
Type of fuel you are burning will dictate how often you have
to clean your re pot.
If the fuel you are burning has a high dirt or ash content or
you are burning shelled eld corn, it may be necessary to
clean the re pot more than once a day.
Dirty fuel will cause clinkers to form in the re pot. A clinker
is formed when dirt, ash or a non-burnable substance is
heated to 2000°F (1093°C) and becomes glass-like. See
page 9 in this section for more details on fuels with high
ash content. 3. Ash Removal from Firebox
• Frequency: Every 5 bags or weekly or more
frequently depending on ash build-up.
• By: Homeowner
a. There must not be any hot ashes in the rebox
during cleaning so allow the appliance to
completely cool. The rebox ash should be
removed every time the exhaust path is cleaned.
Frequent cleaning of the ash in the rebox will
help slow down the build-up of ash in the exhaust
blower and vent system.
b. Plug in your appliance, if unplugged, and turn the
thermostat on and immediately shut it o󰀨 to start
the exhaust blower on its cycle time. It will pull y
ash out the exhaust instead of into the room.
c. Open cast hinged face. Directly underneath the
rebox door and to the left and right of the re pot
are 2 cleaning slide plates with nger holes. Pull
both slide plates out and then open the glass door.
Sweep the remaining ash from the rebox into the
2 open holes. A paint brush works well for this.
Close slide plates.
d. This ash is deposited in the same ash pan as the
re pot debris. The ash pan should be emptied
every time you clean the rebox. Remember
to place the ash and debris into a metal or
noncombustible container.
e. The 2 cleaning slide plates must be fully closed
when cleaning is complete. See Disposal of
Ashes.
WARNING
Fire Risk
• NEVER pull re pot cleaning rod or
cleaning slide plates out when appliance is
operating.
• The cleaning slide plates must be fully
CLOSED when appliance is operating.
• Hot pellets may fall into ash pan and start a
re or mis-starts due to lack of vacuum.
4. Cleaning Ash Pan
• Frequency: Weekly or every 5 bags of fuel
• By: Homeowner
Locate the ash pan underneath the re pot. Open the
bottom ash door and slide the ash pan straight out. Empty
into a non-combustible container and re-install ash pan.
See Disposal of Ashes.
WARNING
Fire Risk
• The cleaning slide plates must be fully
CLOSED when appliance is operating. Hot
pellets may fall into ash pan and start a re.
Back side of Firepot
Firepot floor left open
Figure 18.2
2. Cleaning Fire pot with Cleaning Rod & Fire pot
Scraper
• Frequency: Daily or more often as needed
• By: Homeowner
a. The appliance must be in complete shutdown and
cool and the exhaust blower o󰀨. If you are just
cleaning the re pot, there is no need to unplug the
appliance.
b. Pull re pot cleaning rod OUT a couple of times
to help shake debris loose. If rod is hard to pull,
it may be necessary to use your re pot clean-out
tool to chip away material that has built up on the
bottom plate of the re pot and to push out any
clinkers. Larger clinkers may have to be removed
from the top of the re pot. Corn clinkers can be
especially di󰀩cult to break up.
c. The re pot oor plate must be fully closed when
nished. Figure 18.2.
Clinker
Figure 18.1

19January 28, 2019 7014-259E
CB1200 FREESTANDING
Figure 19.1
Heat Exchanger Cleaning Rods
Figure 19.2
Vacuum inside
Exhaust Venting
6. Cleaning Heat Exchanger Chambers & Drop Tube
• Frequency: Monthly or every 1 ton of fuel
• By: Homeowner
The amount of ash buildup in the re pot will be a good
guide to determine how often you should clean the heat
exchangers.
a. Allow the appliance to completely cool down before
pulling the cleaning rods. Turn the thermostat
on and then immediately o󰀨 to start the exhaust
blower on its cycle time. It will pull y ash out the
exhaust instead of into the room.
b. To access the cleaning rods lift the hopper lid.
Both black bent handle pull rods are located close
to the face of the appliance to the left and right
side.
c. To clean, pull the rods straight out until it stops,
approximately 20 inches (508mm). Slide the rods
OUT and IN a couple of times.
7. Cleaning Beneath Heat Exchanger
• Frequency: Monthly or after burning 1 ton of fuel
• By: Homeowner
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is o󰀨.
b. A more thorough cleaning is needed to remove the
excess ash that is left behind from the use of the
cleaning rods for the heat exchanger tubes.
c. The ash will be resting on the back of the ba󰀪e.
This will require removing the cast ba󰀪e. Please
refer to page 28 for a detailed explanation of
removing the ba󰀪e.
8. Cleaning the Exhaust Path
• Frequency: Every 25 bags or monthly or more
frequently depending on ash build-up.
• By: Homeowner
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is o󰀨.
b. Remove access door on the right of the appliance
(4 screws).
c. Use a small vacuum hose attachment to clean
area.
d. Re-install and close trap door.
9. Cleaning the Hopper
• Frequency: Monthly or after burning 50 bags of fuel or
when changing fuel type
• By: Homeowner
After burning approximately 1 ton of fuel or changing fuels
you will need to clean the hopper to prevent sawdust build-
up.
A combination of sawdust and pellets on the auger reduces
the amount of fuel supply to the re pot. This can result in
nuisance shutdowns and mis-starts.
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is o󰀨.
b. Empty the hopper of any remaining pellets.
c. Vacuum the hopper and feed tube.
NOTE: Hearth & Home Technologies recommends to use a
heavy duty vacuum cleaners specically designed
for solid fuel appliance cleaning.
5. Disposal of Ashes
• Frequency: As needed
• By: Homeowner
Ashes should be placed in a steel container with a tight-
tting lid. The container of ashes should be moved
outdoors immediately and placed on a non-combustible
oor or on the ground, well away from all combustible
materials, pending nal disposal.
If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the closed
container until all cinders have thoroughly cooled. Other
waste shall not be placed in this container.
WARNING
Disposal of Ashes
• Ashes should be placed in metal container
with tight tting lid.
• Ashes should be retained in closed
container until all cinders have thoroughly
cooled.

20 January 28, 20197014-259E
CB1200 FREESTANDING
Handle glass assembly with care.
When cleaning glass:
• Avoid striking, scratching or slamming glass.
• Do NOT clean glass when hot.
• Do NOT use abrasive cleaners.
• Refer to maintenance instructions.
CAUTION
12. Door Latch Inspection
• Frequency: Prior to heating season
• By: Homeowner
a. Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is o󰀨.
b. To adjust, open the latch and pivot the holding rod out.
Loosen the jam nut on the rod.
c. With a Phillips head screw driver, turn the rod
clockwise to tighten. The latch handle should snap
securely in place when adjusted properly.
d. After adjusting the latch, be sure to tighten the jam nut
on the rod to hold the adjustment.
13. Cleaning Exhaust Blower - Requires No Lubrication
• Frequency: Yearly or as needed
• By: Qualied Service Technician
• Task: Contact your local dealer
14. Cleaning Convection Blower - Requires No
Lubrication
• Frequency: Yearly or as needed
• By: Qualied Service Technician
• Task: Contact your local dealer.
15. Cleaning the Top Vent Adapter
a. The appliance must be in complete shutdown and the
exhaust blower should be o󰀨. Allow the appliance to
completely cool down.
b. Open the clean-out cover. See Figure 20.1.
c. Sweep out any ash build-up.
NOTE: There are heavy duty vacuum cleaners specically
designed for solid fuel appliance cleaning.
Handle glass with care.
• Inspect the gasket to ensure it is
undamaged.
• Do NOT strike, slam or scratch glass.
• Do NOT operate appliance with glass
assembly removed.
• Do NOT operate with glass cracked, broken
or scratched.
WARNING
10. Soot and Fly Ash: Formation & Need for Removal
in Exhaust Venting System.
• Frequency: Yearly or more frequently depending on
ash build-up.
• By: Qualied Service Technician/Homeowner
Be sure the appliance is allowed to cool, has been
unplugged and the exhaust blower is o󰀨.
The products of combustion will contain small particles
of y ash. The y ash will collect in the exhaust venting
system and restrict the ow of the ue gases.
At start-up if there is incomplete combustion, or if there is
a shutdown or incorrect operation of the appliance it will
lead to some soot formation. This will collect in the exhaust
venting system.
The venting system may need to be cleaned at least once a
year or more often depending upon the quality of your fuel
or if there is a lot of horizontal pipe sections. Ash will build
up more quickly in the horizontal sections.
11. Cleaning the Glass
• Frequency: When clear view of the re pot becomes
obscure
• By: Homeowner
a. Appliance must be completely cool before cleaning
glass.
b. Vacuum y ash from glass and door rope.
c. Use a damp paper towel or any non-abrasive glass
cleaner. Wipe o󰀨 with dry towel.
Figure 20.1
Clean Out
Cover