CASTLE HPS09 User manual

Operator's Manual
HPS09
Pellet Stove
OMHPS09
Revised 08/09/11
© 2011 Ardisam, Inc.
All Rights Reserved.
WARNING
PLEASE READ THIS ENTIRE
MANUAL BEFORE INSTALLA
TION AND USE OF THIS PELLET
FUELBURNING ROOM HEATER.
FAILURE TO FOLLOW THESE IN
STRUCTIONS COULD RESULT IN
PROPERTY DAMAGE, BODILY
INJURY OR EVEN DEATH.
CAUTION
CONTACT LOCAL BUILDING
OR FIRE OFFICIALS ABOUT RE
STRICTIONS AND INSTALLA
TION INSPECTION REQUIRE
MENTS FOR YOUR AREA.
CAUTION
• Important operatIng and
MAINTENANCE INSTRUC
TIONS INCLUDED.
• Save theSe InStructIonS
AND LEAVETHIS MANUALWITH
ANY PARTY RESPONSIBLE FOR
USE AND OPERATION.
DO NOT DISCARD!

Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
Operator's Manual
HPS09 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST2
CAUTION
• Important operatIng and maInte
NANCE INSTRUCTIONS INCLUDED.
• read, underStand and follow theSe
INSTRUCTIONS FOR SAFE INSTALLATION
AND OPERATION.
• leave thIS manual wIth party re
SPONSIBLE FOR USE AND OPERATION.
DO NOT DISCARD!
WARNING
PLEASE READ THIS ENTIRE MANUAL BEFORE
INSTALLATION AND USE OF THIS PELLET
FUELBURNING ROOM HEATER. FAILURE TO
FOLLOW THESE INSTRUCTIONS COULD RE
SULT IN PROPERTY DAMAGE, BODILY INJURY
OR EVEN DEATH.
• do not Store or uSe gaSolIne or oth
ER FLAMMABLE VAPORS AND LIQUIDS IN
THE VICINITY OF THIS OR ANY OTHER AP
PLIANCE.
• do not overfIre - If any external
PART STARTS TO GLOW, YOU ARE OVER
FIRING. REDUCE FEED RATE. OVERFIRING
WILL VOID THE WARRANTY.
• comply wIth all mInImum clearanceS
TO COMBUSTIBLES AS SPECIFIED. FAILURE
TO COMPLY MAY CAUSE A HOUSE FIRE.
CAUTION
TESTED AND APPROVED FOR PELLET FUEL.
BURNING ANY OTHER TYPE OF FUEL VOIDS
WARRANTY.
CAUTION
CHECK BUILDING CODES PRIORTO INSTALLA
TION. CONTACT THE REGULATING AUTHOR
ITY PRIOR TO INSTALLATION TO DETERMINE
THE NEED FOR A PERMIT.
• InStallatIon muSt comply wIth lo
CAL, REGIONAL, STATE AND NATIONAL
CODES AND REGULATIONS
• conSult local buIldIng or fIre offI
CIALS ABOUT RESTRICTIONS AND INSTAL
LATION INSPECTION REQUIREMENTS IN
YOUR AREA.
WARNING
HOT! DO NOT TOUCH. SEVERE BURNS MAY
RESULT. CLOTHING IGNITION MAY RESULT.
GLASS AND OTHER SURFACES ARE HOT DUR
ING OPERATION AND COOL DOWN.
• Keep chIldren away.
• carefully SupervISe chIldren In Same
ROOM AS APPLIANCE.
• do not operate wIth protectIve bar
RIERS OPEN OR REMOVED.
• Keep clothIng, furnIture, draperIeS
AND OTHER COMBUSTIBLES AWAY.

Operator's Manual
HPS09 Pellet Stove
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Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
Operator's Manual
HPS09 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST4
TABLE OF CONTENTS
REGISTRATION, SERVICE & MAINTENANCE LOG......................................................................................................................................................3
WARNINGS & CAUTIONS ...................................................................................................................................................................................................4
Automatic Safety Features...............................................................................................................................................................................................5
INTRODUCTION ....................................................................................................................................................................................................................6
Burning Pellet Fuel .............................................................................................................................................................................................................6
SPECIFICATIONS....................................................................................................................................................................................................................7
UNPACKING ...........................................................................................................................................................................................................................7
INSTALLATION .......................................................................................................................................................................................................................8
Stove Placement..................................................................................................................................................................................................................8
Floor Protection Requirements......................................................................................................................................................................................8
Clearance to Combustibles .............................................................................................................................................................................................9
VENTING................................................................................................................................................................................................................................ 10
Type of Vent ....................................................................................................................................................................................................................... 10
Pellet Vent Installation ................................................................................................................................................................................................... 10
Vent Termination Clearances....................................................................................................................................................................................... 11
Venting Installation Examples..................................................................................................................................................................................... 11
Outside Air Connection ................................................................................................................................................................................................. 12
Mobile Home..................................................................................................................................................................................................................... 12
UNDERSTANDING YOUR STOVE .................................................................................................................................................................................. 12
Operating Stove.................................................................................................................................................................................................................. 13
Start Up Procedures......................................................................................................................................................................................................... 13
Shut Down Procedure .................................................................................................................................................................................................... 14
MAINTENANCE................................................................................................................................................................................................................... 15
End of Season Shut Down............................................................................................................................................................................................. 15
TROUBLESHOOTING & REPAIR....................................................................................................................................................................................... 16
Ordering Replacement Parts....................................................................................................................................................................................... 16
Troubleshooting Guide................................................................................................................................................................................................. 17
MAIN ASSEMBLY PARTS.................................................................................................................................................................................................... 18
Main Assembly Parts List.............................................................................................................................................................................................. 19
*For warranty information, visit www.castlestoves.com.

Operator's Manual
HPS09 Pellet Stove
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REGISTRATION, SERVICE AND MAINTENANCE LOG
Record the model number and serial number in the space provided for easy reference. Fill out and mail the registration card
located in the parts packet or register online at www.castlepelletstoves.com.Warranty is valid only if the completed registration
is received by Ardisam, Inc. within 30 days of purchase.
OWNERSHIP RECORDS
Dealer’s Name:
Dealer’s Address:
City: State/Province: Zip Code/Postal Code:
Model Number: Serial Number:
Date of Purchase:
Notes:
SERVICE DATE SERVICE TECHNICIAN SERVICE DESCRIPTION

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Operator's Manual
HPS09 Pellet Stove
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DANGER
DANGER INDICATES A SERIOUS INJURY OR
FATALITY WILL RESULT IF THE SAFETY IN
STRUCTIONS THAT FOLLOW THIS SIGNAL
WORD ARE NOT OBEYED.
SAFETY
OWNER’S RESPONSIBILITY
Accurate assembly and safe and eective use of the
rototiller is the owner’s responsibility.
• Readandfollowallsafetyinstructions.
• Carefullyfollowallassemblyinstructions.
• Maintainthetilleraccordingtodirectionsandsched-
ule included in this Earthquake operator’s manual.
• Ensurethatanyonewhousesthetillerisfamiliarwith
all controls and safety precautions.
SPECIAL MESSAGES
Yourmanualcontainsspecialmessagestobringat-
tentiontopotentialsafetyconcerns,machinedamage
aswellashelpfuloperatingandservicinginformation.
Please read all the information carefully to avoid injury
andmachinedamage.
NOTE: General information is given throughout
the manual that may help the operator in the
operation or service of the machine.
IMPORTANT SAFETY PRECAUTIONS
Please read this section carefully. Operate the tiller
accordingtothesafetyinstructionsandrecommenda-
tionsoutlinedhereandinsertedthroughoutthetext.
Anyone who uses this tiller must read the instructions
and be familiar with the controls.
This symbol points out important safety
instructions which if not followed could
endanger your personal safety. Read and
follow all instructions in this manual before
attempting to operate this equipment.
WARNING
WARNING INDICATES A SERIOUS INJURY OR
FATALITY COULD RESULT IF THE SAFETY IN
STRUCTIONS THAT FOLLOW THIS SIGNAL
WORD ARE NOT OBEYED.
CAUTION
CAUTION INDICATES YOU CAN OR YOUR
EQUIPMENT CAN BE HURT IF THE SAFETY
INSTRUCTIONS THAT FOLLOW THIS SIGNAL
WORD ARE NOT OBEYED.
IMPORTANT
IMPORTANT INDICATES HELPFUL INFORMA
TION FOR PROPER ASSEMBLY, OPERATION,
OR MAINTENANCE OF YOUR EQUIPMENT.
WARNING
YOU MUST READ, UNDERSTAND AND COMPLY
WITH ALL SAFETY AND OPERATING INSTRUC
TIONS INTHIS MANUAL BEFORE ATTEMPTING
TO SETUP AND OPERATE YOUR ROTOTILLER.
FAILURE TO COMPLY WITH ALL SAFETY AND
OPERATING INSTRUCTIONS CAN RESULT IN
LOSS OF MACHINE CONTROL, SERIOUS PER
SONAL INJURY TO YOU AND/OR BYSTAND
ERS, AND RISK OF EQUIPMENT AND PROP
erty damage. the trIangle In the text
SIGNIFIES IMPORTANT CAUTIONS OR WARN
INGS WHICH MUST BE FOLLOWED.
CALIFORNIA PROPOSITION 65 WARNING
engIne exhauSt from thIS product con
TAINS CHEMICALS KNOWN TO THE STATE OF
CALIFORNIA TO CAUSE CANCER, BIRTH DE
FECTS, OR OTHER REPRODUCTIVE HARM.

Operator's Manual
HPS09 Pellet Stove
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WARNING
WARNING INDICATES A SERIOUS INJURY OR
FATALITY COULD RESULT IF THE SAFETY IN
STRUCTIONS THAT FOLLOW THIS SIGNAL
WORD ARE NOT OBEYED.
• Read this entire manual before you install and use your
new pellet stove. Failure to follow instructions may result
in property damage, bodily injury, or even death.
• Children and adults should be alerted to the hazards of
high surface temperatures and should stay away to avoid
contact to skin and/or clothing.
• Youngchildrenshouldbecarefullysupervisedwhen
they are in the same room as the stove.
• Clothingandotherammablematerialsshouldnot
be placed on or near this unit.
• Flammable or explosive liquids such as gasoline,
naphtha, alcohol, or engine oil must NEVER be used
in or around stove. These liquids must be stored in a
separateroomastheopenameinthereboxcould
ignite the fumes of such liquids.
• DO NOT burn garbage in this unit. The burning of
other solid fuels such as cord wood or wood chips
inthisstoveisnotpermitted.Anyfuelsnotcertied
by Castle Pellet Stoves which are burned in this stove
will void the warranty.
• DO NOT route power cord in high trac areas. A
power surge protector plugged into a grounded 110
volt power source is required.
• DO NOTinstallauedamperintheexhaustventing
system of this unit.
• DO NOTconnectthisunittoachimneyueservicing
another appliance.
• DO NOT install in a sleeping room.
• DO NOT connect to any air distribution duct or
system.
•DO NOT connect directly to a masonry chimney.
•DO NOT terminate vent in any enclosed or semi-
enclosed area, such as; carports, garage, attic, crawl
space, under a sun deck or porch, narrow walkway
or closed area, or any location that can build up a
concentration of fumes such as a stairwell, covered
breezeway etc.
•NEVER touch door latches while stove is in operation,
they get extremely hot.
WARNING
PROPER INSTALLATION OF THIS STOVE IS
NECESSARY FOR SAFE AND EFFICIENT OPER
ATION. INSTALLING THIS PRODUCT IMPROP
ERLY MAY RESULT IN A HOUSE FIRE AND PER
SONAL INJURY.
ALL APPLICABLE BUILDING CODES FORYOUR
LOCATION MUST BE FOLLOWED. IN AREAS
WHERE BUILDING CODES REQUIRE ADDI
TIONAL STEPS TO THE INSTALLATION OF THIS
PRODUCT NOT INCLUDED IN THIS MANUAL,
THE BUILDING CODES WILL TAKE PRECEDENT
AND MUST BE FOLLOWED. CONTACT YOUR
LOCAL BUILDING INSPECTOR TO OBTAIN ANY
NECESSARY PERMITS OR INSPECTION GUIDE
LINES BEFORE INSTALLING THE PRODUCT.

Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
Operator's Manual
HPS09 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST8
CAUTION
ALL APPLICABLE BUILDING CODES FORYOUR
LOCATION MUST BE FOLLOWED. IN AREAS
WHERE BUILDING CODES REQUIRE ADDI
TIONAL STEPS TO THE INSTALLATION OF THIS
PRODUCT NOT INCLUDED IN THIS MANUAL,
THE BUILDING CODES WILL TAKE PRECEDENT
AND MUST BE FOLLOWED. CONTACT YOUR
LOCAL BUILDING INSPECTOR TO OBTAIN ANY
NECESSARY PERMITS OR INSPECTION GUIDE
LINES BEFORE INSTALLING THE PRODUCT.
• Contactlocalbuildingorfireofficialsabout
restrictions and installation inspection require-
ments in your area.
• Contactyourlocalauthority(suchasmunicipal
building department, fire department, fire
prevention bureau, etc.) to determine the need
for a permit.
• TheCastlePelletStovespelletstoveisde-
signed to burn pellet fuel only.
• Aworkingsmokedetectorisrequiredand
must be installed in the same room as the
stove.
• Thisstoveisnotintendedforuseincommer-
cial applications.
• Doorandashpanmustbeclosedandlatched
during operation.
• Notifyyourinsurancecompanyofpelletstove
installation.
• Thisinstallationmustconformwithlocal
codes. In the absence of local codes you
mustcomplywithASTME1509,(UM)84-hud,
ulc/ordC-1482.
• Thestructuralintegrityofthemanufactured
home floor, wall, and ceiling/roof must be
maintained.
• Keepcombustiblematerials(suchasgrass,
leaves, etc.) at least 3 feet away from the flue
outlet on the outside of the building.
• Thisstoveshouldnotbeusedastheonly
source of heat in the house. Power outages
and periodic maintenance will result in a total
loss of heat.
• Donotleavehopperdooropenwhileunat-
tended.
CAUTION
INSTALLATION AND REPAIR OF THIS PELLET
STOVE SHOULD BE DONE BY A QUALIFIED SER
VICE PERSON. THE APPLIANCE SHOULD BE IN
SPECTED BEFORE USE AND AT LEAST ONCE A
YEAR BY A QUALIFIED SERVICE PERSON. IT IS
IMPERATIVE THAT THE CONTROL COMPART
mentS, fIre box, and the cIrculatIng aIr
PASSAGEWAYS OF THE STOVE BE KEPT CLEAN.
the operatIon of exhauSt fanS Such aS
BATHROOM FANS, ATTIC FANS, ETC. MIGHT
STARVE THE PELLET STOVE OF COMBUSTIBLE
AIR CREATING A NEGATIVE PRESSURE IN THE
ROOM. PROVIDE ADEQUATE VENTILATION
OF THE ROOM ACCOMPANYING THE PELLET
STOVE. IF NOT, THE PRESSURE SWITCH MAY
SHUT OFF OPERATION OF THE PELLET STOVE.
THE MOVING PARTS OF THIS STOVE ARE PRO
PELLED BY HIGH TORQUE ELECTRIC MOTORS.
THESE PARTS CAN CAUSE SEVERE DAMAGE
TO BODY PARTS THAT GET NEAR THEM. KEEP
ALL BODY PARTS AWAY FROM AUGER AND
FANS WHILE THE STOVE IS PLUGGED INTO AN
ELECTRICAL OUTLET. THESE MOVING PARTS
MAY BEGIN TO MOVE AT ANY TIMETHE STOVE
IS PLUGGED IN.
THEVENT SURFACES CAN GET HOT ENOUGHTO
CAUSEBURNS IFTOUCHED. NONCOMBUSTIBLE
SHIELDING OR GUARDS MAY BE REQUIRED.
INSTALL VENT AT CLEARANCES SPECIFIED BY
THE VENT MANUFACTURER.
ALLVENTING JOINTS,WHETHERVERTICAL OR
HORIZONTAL, SHOULD BE MADE GASTIGHT
WITH RECOMMENDED SEALANTS SPECIFIED
BY VENT MANUFACTURER.
ACCORDING TO HUD HOUSING & URBAN
DEVELOPMENT REQUIREMENTS, WHEN IN
STALLED IN A MOBILE HOME, THIS STOVE
MUST BE GROUNDED DIRECTLY TO THE STEEL
CHASSIS OF THE MOBILE HOME AND BOLTED
TO THE FLOOR. DIRECT AIR ACCESS MUST BE
PROVIDED, USE A FRESH AIR KIT.
FOR USE IN THE UNITED STATES AND CANA
DA. APPROVED FOR INSTALLATION IN MO
BILE HOMES.
CASTLE PELLET STOVES, PRODUCER OF THIS
APPLIANCE, RESERVES THE RIGHT TO ALTER
ITS PRODUCTS, SPECIFICATIONS AND/OR
PRICE WITHOUT NOTICE.

Operator's Manual
HPS09 Pellet Stove
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WARNING
IF THE ELECTRICAL POWER FAILS ANY TIME
WHEN THE STOVE IS HOT, KEEP ALL STOVE
DOORS CLOSED.
THE AUTOMATIC SAFETY FEATURES MUST
NOT BE BYPASSED.
AUTOMATIC SAFETY FEATURES
POWER OUTAGE
Duringapoweroutage,thestovewillshutdownsafely.
Donotopenthemaindoororashdoor.Duringapower
failuretheexhaustfanwillnotrun.Keepingthedoors
sealedwillallowtheexhaustventtodraftoutnaturally.
When the power is restored, the stove will not restart. If
theexhausttemperatureisstill120degreesFahrenheit
whenpowerisrestored,theexhaustandconvectionfans
willcontinuetorununtilthestovecools.Seelighting
instructions to restart stove.
Overheating
Over Fire Protection:Ifthestoveisbeingoverredor
burningtoohot,thehighlimitswitcheswillautomati-
callyshutdownthestovetoavoiddamagetocompo-
nents.Ifthetemperatureonthehopperreaches200
degreeFahrenheit,theaugerwillautomaticallystopand
thestovewillshutdown.Theexhaustfanwillcontinue
torununtiltheproofofreswitchcools.Allowstove
tocoolbeforeattemptingtore-ignite.Seelighting
instructions.
INTRODUCTION
Congratulationsonyourinvestmentinquality.Thank
youforyourpurchaseonaCastlePelletStovefrom
Ardisam, Inc. We have worked to ensure that this pellet
stovemeetsthehigheststandardsforusabilityand
durability. With proper care, your stove will provide
many years of dependable service. Please read entire
manual before installation and use.
BURNING PELLET FUEL
Ashes need to be removed from the stove periodically.
SeeNormalCare&Maintenancesectionforcleaning
procedure. Due to the nature of pellet fuels, this stove
willrequireattentionperiodically.Regularcleaningisan
importantpartofburningpelletfuel.
PELLETS
• Thispelletstoveisdesignedandapprovedtoburn
wood pellets, that comply with pellet fuels industry
standards.Minimumof40lbs.densitypercubicfeet,
1/4”to5/16”indiameter,withamaximumlengthof
1-1/2”,andlessthan1%ash.
• Theperformanceofyourpelletstoveisgreatly
affected by the type and quality of wood pellets. As
the heat output of various quality wood pellets differ,
so will the performance and heat output of the pellet
stove.
• Wood pelletsaregenerallyproducedoutofwood
wastesuchassawdustandshavings.Therawmaterial
isdried,mechanicallyfractionedtosizeandextruded
intopelletsunderhighpressure.Woodpelletsneed
tobeprotectedfromdirectexposuretowater.Water
from sources such as condensation and humidity
causespelletstoexpandandbreakdownintounus-
ablefuel.Keepfueldry.
• Itisimportanttoselectanduseonlypelletsthat
are dry and free from dirt and debris. Dirty fuel will
adversely affect the operation and performance of
theunitandwillvoidthewarranty.ThePelletFuel
Institute(PFI)hasestablishedstandardsforwood
pellet manufacturers. Only use pellets that meet or
exceedPFIstandardsforpremiumfuels.
CLINKERS
• Impurities,suchassilica(clinkers),willneedtobe
regularlycleanedandremovedfromthepelletstove.
Clinkerswillformahardmassandblockairflow
throughthepotliner.Highqualityfuelswillresultif
fewer clinkers.
CAUTION
BURNING WOOD PELLETS ACCORDING TO
RECOMMENDATIONS WILL ASSURE LONGER
STOVE LIFE AND LESS FUEL RELATED PROB
LEMS.
THE USE OF GRATES OR OTHER METHODS OF
SUPPORTING THE FUEL IN THIS STOVE IS PRO-
HIBITED AND WILL VOID ALL WARRANTIES.

Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
Operator's Manual
HPS09 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST10
SPECIFICATIONS
Model Number HPS09
BTU/hourinput(1) 40,000 max
HeatingCapacity(2) 1,700 Sq. Ft.
ElectricalRating(3) 110-120 Volts, 4.5 Amp,
60 Hz
Power Consumption 520 Watts ignition,
200 Watts operating
Fuel Storage Capacity 40 lbs.
FlueSize(4) 3 in.
Width 24.4 in.
Height 32.1 in.
Depth 23.6 in.
Weight 287 lbs.
(1)Heatoutputwillvary,dependingonthebrand,type
andqualityoffuelandthemoisturecontent.Consult
your dealer for best results.
(2)Basedonpost1982homeconstruction,requiring35
BTU/Hr.perSq.Ft.
(3)InstallperNFPA70andfollowallstateandlocal
codes, contact licensed electrical contractor for
assistance.
(4)InstallperNFPA211andfollowallstateandlocal
codes, contact licensed installers for assistance.
Listinglabel:
Testedtothefollowingstandards:UL1482,ASTME1509,
ULC/ORD-C1482-M1990
GLASS SPECIFICATIONS
Thisstoveisequippedwith5mmceramicglass.Replace
glassonlywithCastlePelletStovesceramicglass.Call
yourServicingDealerorCastleStovesat1-800-345-6007
for replacement parts.
UNPACKING
YourCastleHPS09willcomefullyassembled.Remove
allpackingmaterialandtapefromtheinsideofthe
firebox.Removeanytapeontheoutsideoftheglass.
Openthehopper,removeallpackingmaterialand
power cord.
NOTE: MAKE SURE THE HOPPER IS FREE OF ALL
FOREIGN MATTER BEFORE FILLING WITH FUEL.
FOREIGN MATERIAL WILL CAUSE AUGER JAMS
AND WILL VOID STOVE WARRANTY.
CAUTION
THIS INSTALLATION MUST CONFORM WITH
LOCAL CODES. IN THE ABSENCE OF LOCAL
CODES YOU MUST COMPLY WITH ASTM
E1509, UM 84HUD, ULC/ORDC1482.
CASTLE PELLET STOVES, MANUFACTURER OF
THIS APPLIANCE, RESERVES THE RIGHT TO
ALTER ITS PRODUCTS AND/OR THEIR SPECI
FICATIONS WITHOUT NOTICE.

Operator's Manual
HPS09 Pellet Stove
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INSTALLATION
It is recommended the stove be installed and serviced by
authorizedprofessionalswhoarecertiedbytheNational
FireplaceInstitute(NFI)asNFIPelletSpecialists.
Proper installation of this stove is necessary for safe and
ecientoperation.Installingthisproductimproperlymay
resultinahouse reandpersonalinjury.Allapplicable
buildingcodes foryour locationmust befollowed.In
areaswherebuildingcodesrequireadditionalstepstothe
installation of this product not included in this manual,
thebuildingcodeswill take precedentand mustbe
followed.Contactyourlocalbuildinginspectortoobtain
anynecessarypermitsorinspection guidelinesbefore
installingtheproduct.
STOVE PLACEMENT
Sketchouta planforinstallingthe stoveincluding
dimensions before permanent placement. When
determiningthelocationforthestove,wallstudlocation
is critical.You may need to adjust the location of the stove
toavoidtryingtoventthroughawallstud.Beforeplacing
the pellet stove, connect the vent and allow for minimum
clearance to combustible walls.
FLOOR PROTECTION REQUIREMENTS
The stove must be installed on a noncombustible oor,
with proper oor protection, or on a masonry hearth. The
hearth ornoncombustibleoor protectormust extend
aminimumof6”infront,and4”fromeachside.Whena
clean out t-vent is installed in the inside of a home, the
oorprotectormustextend2”beyondrearoft-vent. SEE
FIGURE 1.Whenstoveisventedstraightthroughthewall
andthecleanoutt-ventisontheexteriorofthehome,the
minimumclearanceis3”fromthebackofthestovetothe
edgeofoorprotector.SEE FIGURE 2.The minimum
oor protector material is 24 GA. sheet metal.
Figure 1 Figure 2
6” 6”
6” 6”
4” 4” 4” 4”
2”
3”
Figures 1 and 2: Pellet stove oor pad clearnances
WARNING
READ THIS ENTIRE MANUAL BEFORE YOU
INSTALL AND USE THIS STOVE. FAILURE TO
FOLLOW THE INSTRUCTIONS MAY RESULT
IN PROPERTY DAMAGE, BODILY INJURY, OR
EVEN DEATH.
do not InStall a flue damper In the ex
HAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY
FLUE SERVING ANOTHER APPLIANCE.
CHILDREN AND ADULTS SHOULD BE ALERT
ED TO THE HAZARDS OF HIGH SURFACE TEM
PERATURES AND SHOULD STAY AWAY TO
AVOID BUMPS TO SKIN AND/OR CLOTHING.
YOUNG CHILDREN SHOULD BE CAREFULLY
SUPERVISED WHEN THEY ARE IN THE SAME
ROOM AS THE STOVE.
CLOTHING AND OTHER FLAMMABLE MATERIALS
SHOULD NOT BE PLACED ON OR NEARTHIS UNIT.
CAUTION
THIS STOVE SHOULD NOT BE USED AS THE
ONLY SOURCE OF HEAT IN THE HOUSE. POWER
OUTAGES AND PERIODIC MAINTENANCE WILL
RESULT IN A TOTAL LOSS OF HEAT.
CONTACT LOCAL BUILDING OR FIRE OFFICIALS
ABOUT RESTRICTIONS AND INSTALLATION
INSPECTION REQUIREMENTS IN YOUR AREA.
CONTACT YOUR LOCAL AUTHORITY SUCH
AS MUNICIPAL BUILDING DEPARTMENT, FIRE
DEPARTMENT, FIRE PREVENTION BUREAU,
ETC. TO DETERMINE THE NEED FOR A
PERMIT.
KEEP COMBUSTIBLE MATERIALS (SUCH AS
GRASS, LEAVES, ETC.) AT LEAST 3 FEET AWAY
FROM THE FLUE OUTLET ON THE OUTSIDE OF
THE BUILDING.
INSTALLATION AND REPAIR OF THIS PELLET
STOVE SHOULD BE DONE BY A QUALIFIED
SERVICE PERSON. THE APPLIANCE SHOULD
BE INSPECTED BEFORE USE AND AT LEAST
ANNUALLY BY A QUALIFIED SERVICE PERSON. IT
ISIMPERATIVETHATCONTROLCOMPARTMENTS,
fIre box, and cIrculatIng aIr paSSagewayS
OF THE STOVE BE KEPT CLEAN.

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CLEARANCES TO COMBUSTIBLES
NOTE: These are minimum clearances to combustible walls established by the ASTM testing lab.
NOTE: When interior vent is installed vertically, the clearance to the back wall is determined by the vent size
used. Install vent at clearance specied by the vent manufacturer. Take into consideration any upward turning
elbows or tees.
5”
5”
Figure 3: Straight installation through wall Figure 4: Corner installation through the wall vents
Figure 5: Straight installation interior vertical vents Figure 6: Corner installation interior vertical vents
4”
4”
2”
5”
4”
4”

Operator's Manual
HPS09 Pellet Stove
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VENTING
Consult vent manufacturer’s specifications and
recommendations for all venting installations.
Thefollowinginstallationguidelinesmustbefollowedto
ensureconformitywithboththesafetylistingofthisstove
andtolocalbuildingcodes.
Note: Where passage through a wall, or partition
of combustible construction is desired, the instal-
lation shall conform to CAN/CSA -8365.
TYPE OF VENT
Thepelletventingpipe (alsoknownasLvent)is
constructed of two layers with air space between the
layers. This air space acts as an insulator and reduces
outside surface temperature of pipe to allow a clearance
to combustibles.
AULlisted3”or4”typeLpelletventexhaustsystemmust
be used for installation and attached to the pipe connector
providedonthebackofthestove.Usea3”to4”adapter
for4”pipe.Acapmustbeusedattheterminationoftype
Lventchimneys.Forelevationsabove2,500feetabove
sealevel,a4”Lisrequired.
PELLET VENT INSTALLATION
Termination MUSTexhaustaboveairinletelevation.
It is recommended to install at least 3’of vertical pellet vent
pipe. This vertical pipe will create some natural draft to
preventthepossibilityofsmokeorodorduringappliance
shutdown.
The installation must include a clean out tee to enable
collectionof yashandtopermit periodiccleaning of
theexhaustsystem.
Totallengthofhorizontalventmustnotexceed10feet.
Themaximumrecommendedverticalventingheightis18
feet. All joints for pellet vent are required to be fastened
with at least three screws and all pellet vent connections
mustbesealed accordingtotheventmanufacturer’s
recommendations.
Theareawheretheventpipegoesthroughtotheexterior
of the home must be sealed with silicone or other means
tomaintainthevaporbarrierbetweentheexteriorand
the interior of the home.
WARNING
DO NOT CONNECT THIS UNIT TO A CHIMNEY
FLUE SERVING ANOTHER APPLIANCE.
DO NOT INSTALL A FLUE DAMPER IN THE
exhauSt ventIng SyStem of thIS unIt.
DO NOT CONNECT DIRECTLY TO A MASONRY
CHIMNEY.
DONOT TERMINATEVENTINANYENCLOSEDOR
SEMIENCLOSED AREA, SUCH AS; CARPORTS,
GARAGE, ATTIC, CRAWL SPACE, UNDER A SUN
DECK OR PORCH, NARROW WALKWAY OR
CLOSED AREA, OR ANY LOCATION THAT CAN
BUILD UP A CONCENTRATION OF FUMES SUCH
AS A STAIRWELL, COVERED BREEZEWAY ETC.
CAUTION
VENT SURFACES CAN GET HOT ENOUGH TO
CAUSEBURNS IF TOUCHED.NONCOMBUSTIBLE
SHIELDING OR GUARDS MAY BE REQUIRED.
PELLET VENT MUST MAINTAIN MINIMUM
CLEARANCES SPECIFIED BY VENT
MANUFACTURER FOR CLEARANCE TO ANY
COMBUSTIBLES.
INSTALL VENT AT CLEARANCES SPECIFIED BY
THE VENT MANUFACTURER.
ALL VENTING, WHETHER VERTICAL OR
HORIZONTAL, JOINTS SHOULD BE MADE GAS
TIGHT WITH RECOMMENDED SEALANTS.

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Operator's Manual
HPS09 Pellet Stove
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VENT TERMINATION CLEARANCES
CLEARANCE
4 feet Clearancebelowor beside any door or
window that opens.
1foot Clearanceaboveanydoororwindowthat
opens.
3 feet Clearancefromanyadjacentbuilding.
7 feet Clearancefromanyadjacentpublic
walkways.
2 feet Clearanceaboveanygrass,plants,orother
combustible materials.
3 feet Clearancefromanyforcedairintakeofany
appliance.
2 feet Clearancebeloweavesoroverhang.
1foot Clearancehorizontallyfromcombustible
wall.
3 feet Clearanceabovetheroof.
2 feet Clearanceabovethehighestpointonthe
roofwithin10feet.
ventIng InStallatIon exampleS
Figure 9: Straight Installation—inside vertical rise, horizontal
termination
Figure 8: Straight Installation--outside vertical rise, through wall
installation
IntaKe & exhauSt poSItIonS
12”
10½” 7”
4”
Figure 7: Intake and exhaust positions

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OUTSIDE AIR CONNECTION
Connectionfromtheintakepipe(2”diameterpipeinrearof
stove)totheoutsideofthehouseisREQUIREDformobile
homeinstallation. Itisrecommendedin tightlysealed
homeswithexhaust fanssuchas kitchenor bathroom
fans.Thiswilleliminatepoorperformanceduetonegative
pressure.
Onlynoncombustiblepipe2”(orgreater)indiameteris
approvedtouseforoutsideairconnections(straightor
exible).PVC pipe is NOT approved and should NEVER
be connected to the stove.
Ifthe airinletis connectedtothe outside,itMUSTbe
terminatedwithavertical90ºbend (down)orwitha
windhood.Failuretodosocouldresultinaburnback
duringhighwindsblowingdirectlyuptheairinletduring
a simultaneous power failure.
Blockage,excessivelength,orextrabendsintheairintake
pipewillstarvethestoveofcombustionair.A90ºbend is
equivalentinrestrictiontoapproximately30”ofstraight
inlet pipe.
MOBILE HOME
Installation in a mobile home should be in accordance
with the manufactured home and safety standard.
DepartmentofHousingandUrbanDevelopment(HUD)
CITE:24CFR3280.707stating thisstovemustbe vented
to the outside. In addition to the standard installation
instructions,thefollowingrequirementsaremandatory
forinstallationinamobilehome:
1. Thestovemust bepermanently attachedtothe
oor.
2. Stove must have an outside air source.
3. Stovemustbeelectricallygroundedtothesteelchassis
of the mobile home.
4. All vertical chimney vents must have wall supports.
5. Allexhaustsystemsmusthaveasparkarrestor.
6. Checkwithlocalbuildingofcialstoseeifothercodes
may apply.
UNDERSTANDING YOUR STOVE
YourCastlepelletstoveutilizesaverticalaugerfuelfeed
system that is operated by a microprocessor controlled
digitalcircuitboard.Thedigitalcircuitboardallowsthe
verticalaugerfuelsystemtoruninatimerbased,non-
continuouscycle;thiscyclingallowstheaugertorun
forapredeterminedamountoftime.Theaugerpushes
pellets up a chute located in the hopper. The pellets will
thenturnandfallthroughanotherchuteintotheburn
pot.Yourstoveisequippedwithanautomaticignition
systemthatshouldignitethefuelwithin3-5minutesof
pressingtheOn/Obutton.Aspelletslltheburnpot
andignite,outsideairisdrawnacrossthefuelandheated
duringthecombustionprocesswhichisthenpulledacross
theheatexchangerbytheexhaustmotororthedraftfan.
Asthestovereachesoperatingtemperature,roomairis
thencirculatedaroundtheheatexchangerbyaroomair
blower,distributingwarmairintotheroom.
The amount of heat that is produced by the stove is
proportional to the rate of fuel that is burned. This rate is
controlledbypressingthefuelcontrolbutton<->.
Becausea forced draftpressureisrequiredforthe
combustionprocessinsideyourstove,it isextremely
importantthattheexhaustsystembeproperlyinstalled
and maintained. Also, the doors must remain closed while
in operations and the seals on the doors must be properly
maintained.
WARNING
DO NOT CONNECT TO ANY AIR DISTRIBUTION
DUCT OR SYSTEM.
DO NOT INSTALL IN A SLEEPING ROOM.
CAUTION
the operatIon of exhauSt fanS Such aS
BATHROOM FANS, ATTIC FANS, ETC. MIGHT
STARVE THE PELLET STOVE OF COMBUSTIBLE
AIR CREATING A NEGATIVE PRESSURE IN THE
ROOM. PROVIDE ADEQUATE VENTILATION
IN THE ROOM ACCOMPANYING THE PELLET
STOVE. IF NOT, THE PRESSURE SWITCH MAY
SHUT OFF OPERATION OF THE PELLET STOVE.
THE STRUCTURAL INTEGRITY OF THE
MANUFACTURED HOME FLOOR, WALL, AND
CEILING/ROOF MUST BE MAINTAINED.
I

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OPERATING STOVE
Oncethestovehasbeenproperlyinstalledandplugged
intoagroundedsurgeprotectoryouarereadytobegin
operation.
START UP PROCEDURE
Turn on the main power switch located on the back of the
stove. SEE FIGURE 10.
Makesurethehopperiscleanandfreeofforeignmatter
includingpelletnesanddust.
Fillthehopperwithwoodpellets,makingsurethatNO
partsofthebagoranyforeignobjectsenterthehopper
asthismaycauseharmtotheaugerfeedsystem. SEE
FIGURE 11
Alsotakecareinmakingsurethereisnopelletmaterialin
thehopperlidseatingsurfaces.
Closethelid.Thisstovehasasafetyswitchthatwillnot
allow pellets to feed with the hopper door open.
Makesurethemainglassdoorisclosed.Thestovehas
a safety switch that will not allow the stove to feed fuel
unlessthereisnegativedraftpressureinsidethestove.
Press the button on the control pad to start stove
operation. SEE FIGURE 12 & 13.
Note: When starting the unit for the first time or
after the hopper has run out of fuel, the auger will
not be primed with pellets. This may cause the
automatic ignition to time out and the unit will
shut down. Pressing the button on the control
pad again will restart the startup sequence and
the stove should start properly.
Once a consistent ame has been established, you can
adjusttheheatrangetoyourdesiredsetting,low,medium
orhigh.Thisisdonebypressingthe<->buttononthe
controlpad.Indicatorlightsonthecontrolpadwilldisplay
theheatsetting.
The room air distribution blower will not operate until the
stove has reached the factory preset temperature.
Note: First fire: Adjust the heat setting to medium
and allow the stove to operate this way for three
hours or more, allowing the stove to cure as
residual paint and oils from the manufacturing
process will burn off. We recommend that you
open doors and windows in your home during this
process.
Figure 10: Main power switch
Figure 11: Pellet load
I
I
WARNING
NEVER USE FLAMMABLE LIQUIDS SUCH AS
GASOLINE, GASOLINE TYPE LIGHTER FUEL,
CHARCOAL LIGHTER FUEL OR FIRE STARTING
GELS IN OR AROUND THIS STOVE. KEEP ALL
SUCH LIQUIDS WELL AWAY FROM THE STOVE
WHEN IT IS IN USE.
NEVER OPEN SIDE PANELS OR MAIN DOOR
WHEN STOVE IS IN OPERATION.
NEVER TOUCH DOOR LATCHES WHILE IN
operatIon, they get extremely hot.
NEVER OPEN GLASS DOOR WHILE STOVE IS
OPERATING OR WHILE STOVE IS HOT.

Operator's Manual
HPS09 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST 17
Figure 12: Control pad location
Figure 13: Control pad key
3 4
1 2
5 6 7 8
9
SHUT DOWN PROCEDURE
Press the button on the control pad to initiate the
shutdownmode.Oncethisisdonetheaugerwillstop
feedingpellets,buttheroomairdistributionblowerand
exhaustfanwillcontinuetooperate.Whentheinternal
temperature of the unit drops below the factory preset
temperature,theroomairdistributionblowerandexhaust
fan will cease to operate and the unit will be completely
shut down.
Shut down times will vary.
CONTROL PAD KEY - SEE FIGURE 12
1.On/OButton-Startsandstopsoperationofstove.
2.LevelAdjustmentButton-Adjustsheatrangelevels
tolow,med,high.
3. Power Indicator - Illuminates when the main power
switch is on. SEE FIGURE 10.
4.FaultIndicator-Illuminateswhenstoveis
overtempedorifthereislossofreduring
startuporduringnormaloperation. SEE
TROUBLESHOOTING SECTION.
5.AutoIgnitionIndicator-Illuminateswhenigniteris
operating.
6.FuelFeedIndicator-Illuminateswhenthefeedauger
isoperating.
7.ExhaustBlowerIndicator-Illuminateswhenexhaust
blowerisoperating.
8.RoomAirBlowerIndicator-Illuminateswhenroom
airblowerisoperating.
Note: Room air blower will not operate until stove
has reached factory preset operating tempera-
ture.
9.HeatLevelIndicator-Illuminatesonebarforlow,two
barsformedandthreebarsforhigh.
IWARNING
NEVER SHUT THE STOVE DOWN BY UNPLUG
GING IT FROM THE POWER SOURCE.
NEVER SHUT THE STOVE DOWN BY SWITCH
ING OFF THE MAIN POWER SWITCH ON THE
REAR OF THE STOVE.
NEVER OPEN SIDE PANELS OR MAIN DOOR
WHEN STOVE IS IN OPERATION.
NEVER TOUCH GLASS DOOR AND ASH PAN
LATCHES WHILE IN OPERATION, THEY GET
extremely hot and wIll burn you.

Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
Operator's Manual
HPS09 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST18
MAINTENANCE
Duetodierencesinfuelstovecleaningintervalswillvary.
The cleaner the stove is, the more eciently it will burn.
Removeandcleantheburnpotperiodically.Makesure
allholesintheburnpotareunobstructed.Useasmall
metal pick or drill bit to keep these holes clean. SEE
FIGURE 14.
Wipeglassofrequently.Usingceramicstovetopcleaner
canbehelpfulinremovingsootfromtheglass.Inspect
gasketsaroundthedoorperiodically.Replaceanyworn,
frayedorcompactedgaskets.Replacebrokenglassonly
withhightemperatureceramicglass,availablefromCastle
Pellet Stoves. SEE FIGURE 15.
Cleantheinteriorchamber withanash vacuum.Ash
vacuumsarespeciallydesignedtocontainsootandhave
ametalexterior.
Dumptheashpanregularly.Ashesshouldbecontained
inametalcontainerwithatightttinglid.Theclosed
container of ashes should be placed on a non combustible
oororontheground,wellawayfromallcombustible
materials. If ashes are disposed of by burial or otherwise
locally dispersed, they should be retained in the closed
containeruntilallcinders havebee thoroughlycooled.
SEE FIGURE 16.
SootandFlyash:FormationandNeedforRemoval-The
products of combustion will contain small particles of
yash.They ashwill collectintheexhaust venting
systemandrestricttheowoftheuegases.Incomplete
combustion,suchas occursduringstartup,shutdown,
or incorrect operation of the room heater will lead to
somesootformation whichwill collect intheexhaust
ventingsystem.Theexhaustventingsystemshouldbe
inspectedatleastonceeveryyeartodetermineifcleaning
is necessary.
Checkcleanoutteesregularlytodeterminetherequired
cleaninginterval.Usea3”or4”chimneycleaningbrush
tocleantheexhaustventing.Pluggedventingwilleect
thequality ofthere.Makesuretoclean anyscreens
intheventingregularly.Apluggedscreenwillshuto
combustionairandcausetheretodieorburnpoorly.
WARNING
NEVERPERFORMCLEANINGORMAINTENANCE
ON A HOT STOVE.
ALLOW UNIT TO COOL FOR A MINIMUM OF
TWO HOURS.
NEVER PERFORM SERVICE WITH POWER
SUPPLIED TO THE UNIT.
Figure 14: Fire pot clean
Figure 15: Wipe glass and inspect gasket
Figure 16: Ash pan dump

Operator's Manual
HPS09 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST 19
END OF SEASON SHUT DOWN
Makesurehopperandfeedsystemareclearofallpellets.
Vacuum the interior of the hopper and spray with a silicone
protectortoavoidanyrustingin highhumidity areas.
Cleanoutall yash fromtheexhaust ventingsystem.
Vacuumstoveinteriorandtheashpan.Thoroughlyclean
theburnpotandlightlycoatwitharustinhibitorsuchas
siliconeoroiltopreventrusting.Removeexhaustmotor
andcleantheyashoutoftheexhaustduct.Cleanthe
radialbladesoftheexhaustfan.
Taketheventingapartandcleanouttheyash,rinse
andletdry.Cleantheglass,doorsandoutercabinetso
thatyouarereadyforthenextheatingseason.Useofan
ashvacuummakescleaningeasierandfaster.
TROUBLESHOOTING & REPAIR
AtArdisam,webuildqualityanddurabilityintothedesign
ofourproducts;butnoamountofcarefuldesignbyus,and
carefulmaintenancebyyou,canguaranteearepair-free
lifeforyourstove.Mostrepairswillbeminor,andeasily
xedbyfollowingthesuggestionsinthetroubleshooting
guideinthissection.
Theguidewillhelpyoupinpointthecausesofcommon
problems and identify remedies.
Formorecomplicatedrepairs,youmaywanttorelyon
your retailer, an authorized service center or Ardisam, Inc.
Apartscatalogisincludedinthissection.
Wewill alwaysbeglad toansweranyquestionsyou
have,orhelpyoundsuitableassistance.Toorderparts
or inquire about warranty, call or write us at the address
found below.
ORDERING REPLACEMENT PARTS
Parts can be obtained from the store where the stove was
purchased or direct from the factory. To order from the
factory-call,writeore-mailto:
Ardisam, Inc.
1160 Eighth Avenue,
Cumberland, Wisconsin 54829
1-800-345-6007
E-mail: [email protected]om
Pleaseincludethe followinginformationwith your
order:
1. Modelnumberandserialnumber
2. Part description
3. Quantity
4. Part numbers
WARNING
WHEN PERFORMING ANY INTERNAL
MAINTENANCE.
• movIng partS InSIde of the cabInet
MAY CAUSE INJURY. DO NOT OPERATE UNIT
WITH PANELS REMOVED OR OPEN.
• hot partS. do not operate the unIt
WITH PANEL OPEN.
• rISK of electrIc ShocK. dISconnect
POWER BEFORE SERVICING UNIT.
• In the event of component faIlure,
REPLACE WITH THE ORIGINAL FACTORY
EQUIPMENT.
CAUTION
THIS IS A MINIMUM REQUIREMENT FOR SOOT
AND FLY ASH REMOVAL. ASHES SHOULD
BE PLACED IN A METAL CONTAINER WITH A
TIGHT FITTING LID. THE CONTAINER SHOULD
BE PLACED ON A NONCOMBUSTIBLE
FLOOR, WELL AWAY FROM COMBUSTIBLE
MATERIALS, PENDING FINAL DISPOSAL.
IF ASHES ARE DISPOSED OF BY BURIAL IN
SOIL OR OTHERWISE LOCALLY DISPERSED,
THEY SHOULD BE RETAINED IN THE CLOSED
CONTAINER UNTIL ALL CINDERS ARE NO
THOROUGHLY COOL.
CAUTION
DO NOT OPERATE STOVE WITH BROKEN
GLASS.
DO NOT SLAM THE DOOR SHUT.
DO NOT STRIKE GLASS.
DO NOT USE ABRASIVE CLEANERS.
DO NOT CLEAN HOT GLASS.
REPLACE CERAMIC GLASS WITH FACTORY
AUTHORIZED REPLACEMENT PARTS ONLY.
THE CLINKERWILL REMAIN HOT FOR SEVERAL
MINUTES AFTER IT IS PULLED OUT OF THE
FIRE POT.

Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST
Operator's Manual
HPS09 Pellet Stove
Check for parts online at www.castlestoves.com or call 800-345-6007 M-F 8-5 CST20
WARNING
NEVER SERVICE OR TOUCH THE FEED AUGER
WITH THE STOVE PLUGGED IN.
NEGATIVE PRESSURE IN A HOME IS A SERIOUS
ISSUE. IF THERE IS A PROBLEM, THE STOVE
SHOULD BE INSTALLEDWITH A FRESH AIR KIT
NOT INCLUDED.
TROUBLESHOOTING GUIDE
Unplug stove before performing any maintenance.
NEVER TEST OR CHECK ELECTRICAL COMPO-
NENTS UNLESS STOVE IS UNPLUGGED FROM
POWER SUPPLY.
PROBLEM CAUSE SOLUTION
Fault light is on Fire is out Check fuel level in hopper.
Check auger for obstructions.
Check seals around main door.
PROBLEM CAUSE SOLUTION
Fault light is on
Stove beeps 10 times dur-
ing burn cycle
Overtemp Allow stove to cool, restart and check room air fan
is operating.
Check for exhaust fume obstructions.
PROBLEM CAUSE SOLUTION
Fuel not feeding Main door not sealed.
No negative pressure in
rechamber.
Piping or stove may be
plugged with ash.
The pressure sensor shuts o the feed auger when
thereisnonegativepressureinrechamber.
Check door seals.
Check viewing glass seals.
Clean venting and stove through cover plate clean-
out hole.
PROBLEM CAUSE SOLUTION
Fuel not feeding Auger is obstructed Remove auger from housing and clean obstruction.
Change to a higher quality fuel.
PROBLEM CAUSE SOLUTION
Fuel not feeding Hopper door is open Close hopper door.
Check hopper door seal.
Check if hopper safety switch is operating.
PROBLEM CAUSE SOLUTION
Fire burns lazy and smoky Stove is dirty Cleanrepot.
Clean ash pan.
Clean exhaust vent system.
Clean stove through cover plate clean-out hole.