hestan GIML15 Quick guide

Installation and
Instruction Manual
UNDERCOUNTER REFRIGERATION
Ice Machine
INDOOR / OUTDOOR

EN
©2021 Hestan Commercial Corporation
2
2 SAFETY DEFINITIONS
3 MODEL NUMBERS
3 RATING LABEL
4 REGULATORY/CODE REQUIREMENTS
4 IMPORTANT SAFETY INFORMATION
6 CONSTRUCTION
7 DIMENSIONS
8 INSTALLATION INSTRUCTIONS
12 OPERATING INSTRUCTIONS
14 MAINTENANCE
20 PREPARING THE ICE MACHINE FOR PERIODS OF NON-USE
20 DISPOSAL
21 PARTS / SERVICE
21 LIMITED WARRANTY
TABLE OF CONTENTS
SAFETY DEFINITIONS
THIS INDICATES A HAZARD THAT COULD RESULT IN SERIOUS
INJURY OR DEATH IF PRECAUTIONS ARE NOT FOLLOWED.
THIS INDICATES A HAZARD WHERE MINOR INJURY
OR PRODUCT OR PROPERTY DAMAGE MAY OCCUR IF
PRECAUTIONS ARE NOT FOLLOWED.
THIS INDICATES IMPORTANT INFORMATION ABOUT THE
INSTALLATION, USE, AND CARE OF THE APPLIANCE.
READ THESE INSTRUCTIONS CAREFULLY AND COMPLETELY
BEFORE INSTALLING OR USING YOUR APPLIANCE TO REDUCE
THE RISK OF FIRE, SHOCK HAZARD, OR OTHER INJURY. KEEP
THIS MANUAL FOR FUTURE REFERENCE.
This manual should be read carefully before the ice machine is installed
and operated. Read the warnings and guidelines contained in this booklet
carefully as they provide essential information for the continued safe use and
maintenance of the ice machine. Retain this booklet for any further reference
that may be necessary. All plumbing and electrical work must be performed by
a qualified technician and conform to all applicable state and local codes.
INSTALLER: LEAVE THIS MANUAL WITH THE OWNER OF THE APPLIANCE.
HOMEOWNER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
IMPORTANT

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©2021 Hestan Commercial Corporation
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MODEL NUMBERS
Model No. Description
GIMR15 INDOOR / OUTDOOR ICE MACHINE, RIGHT HINGE, 15”
GIML15 INDOOR / OUTDOOR ICE MACHINE, LEFT HINGE, 15”
GIML15 shown
RATING LABEL
The rating label contains important information about your Hestan appliance such as the model
and serial number, and refrigerant information if service is required.
The rating label is attached to the
inside wall of the unit.
There is a second label on the back
panel with similar information and
certification information.
ICE MACHINE
Model:
GIM_15
Serial:
AC SUPPLY VOLTAGE 115 - 120/60/1
AMPERES 3.8 AMPS
DESIGN PRESSURE HI-240PSI LO-120PSI
REFRIGERANT 134a 4.2 OZ.

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IMPORTANT SAFETY INFORMATION
This ice machine should be destined only to the use for which it has been expressly conceived. Any
other use should be considered improper and therefore dangerous. The manufacturer cannot be held
responsible for injury or damage resulting from improper, incorrect, and unreasonable use. Failure
to install, operate, and maintain the ice machine in accordance with this manual will adversely affect
safety, performance, component life, and warranty coverage and may result in costly water damage.
To reduce the risk of death, electric shock, serious injury, or fire, follow basic precautions including
the following:
• Only qualified service technicians should install and service this ice machine.
• This ice machine must be installed in accordance with applicable national, state, and local codes
and regulations.
• This ice machine requires an independent power supply of proper capacity. See the nameplate
for electrical specifications. Failure to use an independent power supply of proper capacity can
result in a tripped breaker, blown fuse, damage to existing wiring, or component failure. This
could lead to heat generation or fire.
• To prevent personal injury, a minimum of two people are required to lift the unit.
• Before moving the unit, secure the door shut with tape to prevent door from swinging open
while being moved. Carefully move unit to installation site and place in front of opening.
• If unit has been laid on its back or sides, place unit upright and allow a minimum of 24 hours
before connecting power.
ELECTRICAL SHOCK HAZARDELECTRICAL SHOCK HAZARD
Disconnect power before installing or servicing appliance. Failure to do so can
result in death or electrical shock.
ELECTRICAL GROUNDINGELECTRICAL GROUNDING
THIS ICE MACHINE MUST BE GROUNDED. This ice machine is equipped with a NEMA5-15
three-prong grounding plug to reduce the risk of potential shock hazards. It must be plugged
into a properly grounded, independent 3-prong wall outlet. If the outlet is a 2-prong outlet, it is
your personal responsibility to have a qualified electrician replace it with a properly grounded,
independent 3-prong wall outlet. Do not remove the ground prong from the power cord and do not
use an adapter plug.
• DO NOT ground to a gas pipe.
• Do not use an extension cord.
• To reduce the risk of electric shock, make sure the control switch is in the “OFF” position before
plugging in or unplugging the ice machine.
• To reduce the risk of electric shock, do not touch the control switch or plug with damp hands.
• Do not use an ice machine with a damaged power cord. The power cord should not be altered,
jerked, bundled, weighed down, pinched, or tangled. Such actions could result in electric shock
or fire. To unplug the ice machine, be sure to pull the plug, not the cord, and do not jerk the cord.
REGULATORY / CODE REQUIREMENTS
Installation of this appliance must be made in accordance with local codes. In the absence of local
codes, this unit should be installed in accordance with the National Electrical Code and local codes.
This appliance must be electrically grounded in accordance with local codes or in the absence of
local codes with the National Electrical Code
ANSI/NFPA 70 , or Canadian Electrical code CSA
C22.1
.

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• Do not make any alterations to the ice machine. Alterations could result in electric shock, injury,
fire, or damage to the ice machine.
• The GREEN ground wire in the factory-installed power cord is connected to a screw on the
rear panel where the power cord enters the ice machine. If it becomes necessary to remove or
replace the power cord, be sure to connect the power cord’s ground wire to this screw upon
reattachment.
ELECTRICAL SUPPLYELECTRICAL SUPPLY
See rating label for electrical info. A dedicated 115 volt AC, 60 Hz, 15 Amp circuit breaker and
electrical supply is required. A Ground Fault Circuit Interrupter (GFCI) protected circuit must be
used when installed outdoors.
This appliance is NOT designed for installation in manufactured (mobile) homes or recreational park
trailers.
ADDITIONAL GENERAL INFORMATIONADDITIONAL GENERAL INFORMATION
All electrical instructions assume the outlet is located 4 - 10” [10 - 25 cm] above the floor surface.
Floor must be level in area of installation. Leg levelers are used for fine-tune adjustment only and
should not be used to compensate for floor differences exceeding 1/2” [13 mm].
This appliance is not intended for use by persons (including children) with reduced physical, sensory,
or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety.
Children should be properly supervised around this appliance.
Do not climb, stand, or hang on the ice machine door or allow children or animals to do so. Serious
injury could occur or the ice machine could be damaged.
Be careful not to pinch fingers when opening and closing the door. Be careful when opening and
closing the door when children are in the area.
Do not use combustible spray or place volatile or flammable substances near the ice machine. They
might catch fire.
Keep the area around the ice machine clean. Dirt, dust, or insects in the ice machine could cause
harm to individuals or damage to the ice machine.
• Protect the floor when moving the ice machine to prevent damage to the floor.
• Follow the water supply, drain connection, and maintenance instructions carefully to reduce the
risk of costly water damage.
• In areas where water damage is a concern, install in a contained area with a floor drain.
• Install the ice machine in a location that stays above freezing. Normal operating ambient
temperature must be within 45 to 100°F [7 to 38°C].
• If using the optional drain pump (AGDP), test its operation every time the ice machine is cleaned
and sanitized. See page 19 “Optional Drain Pump AGDP” for details. If the optional drain pump
is not operating properly, water could back up and overflow, leading to costly water damage.
• To help ensure that the storage bin drain remains clear, follow the instructions on page 18
“Storage Bin Drain” once every 3 months or as often as necessary for conditions. If the storage
bin drain becomes clogged, water could build up in the bin and overflow, leading to costly water
damage.
• If water collects in the bin and will not drain, turn off the ice machine and close the water supply
line shut-off valve. Call for service.
• Do not leave the ice machine on during extended periods of non-use, extended absences, or in
sub-freezing temperatures. To properly prepare the ice machine for these occasions, follow the
instructions on page 20 “Preparing the Ice Machine for Periods of Non-Use.”
IMPORTANT SAFETY INFORMATION (continued)

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IMPORTANT SAFETY INFORMATION (continued)
Control Switch
Ventilation Louvers
Bin Control
Thermostat
Bulb
Door
Power Cord
Magnetic
Door Catch
Scoop Holder
Front Panel
Slope
Ice Making
Mechanism
Top Panel
CONSTRUCTION
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstructions.
• Do not place objects on top of the ice machine.
• The storage bin is for ice use only. Do not store anything else in the storage bin.
PLUMBING / DRAINAGEPLUMBING / DRAINAGE
The ice machine must be at floor level on a finished floor even if under a cabinet. The operation
of the unit continually makes ice which generates a small amount of excess water which must be
drained. In areas where water damage is a concern, install in a contained area with a floor drain.
Please consult local codes for drainage requirements. Outdoor installations may require a floor drain
as well. An optional drain pump accessory (AGDP) is available to pump condensate and excess water
to a nearby sink or other traditional sanitary drain. See page 10 for water and drain connections.

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DIMENSIONS
14 7
8
"
22 9
16
"
3 5
16
"
21 5
16
"
15 5
8
"
7 1
4
"
3 1
16
"
2 3
8
"
*9
9
16
"
3 1
8
"
*10
3 4
"
20"
2 9
16
"
33 11
16
"
29 3
4
"
3 3
4
"
AIR (OUT)
CONTROLSWITCH (BEHIND DOOR)
WATER INLET (1/2” NPT-F)
DRAIN OUTLET (1/2” NPT-F)
DOOR PANEL
DIMENSIONS IN [ ]ARE mm
MIN. CLEARANCE FOR DOOR SWING
AIR (OUT)
AIR (IN)
*- Leg levelers can add 1/2” [13] to these dimen- sions when fully extended.
POWER CORD
6.5 FT. [2 m] LONG
CUTOUT DIMENSIONS:
34" H - 15" W - 24" D

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©2021 Hestan Commercial Corporation
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INSTALLATION INSTRUCTIONS
This ice machine must be installed in accordance with applicable national, state, and local codes
and regulations.
CHOKING HAZARD : Ensure all components, fasteners, and thumbscrews are securely in place
after installation. Make sure that none have fallen into the storage bin.
CHECKS BEFORE INSTALLATIONCHECKS BEFORE INSTALLATION
• Visually inspect the exterior of the shipping container and immediately report any damage to
the carrier. Upon opening the container, any concealed damage should also be immediately
reported to the carrier.
• Remove the shipping carton, tape, and packing material. If any are left in the ice machine, it
will not work properly.
• Remove the package containing the accessories.
• Remove the protective plastic film from the panels. If the ice machine is exposed to the sun
or to heat, remove the film after the ice machine cools.
• See the nameplate inside the storage bin, and check that your voltage supplied corresponds
with the voltage specified on the nameplate.
LOCATIONLOCATION
This ice machine is approved for indoor or outdoor use.
• Normal operating ambient temperature must be within 45 to 100°F [7 to 38°C] Normal
operating water temperature must be within 45 to 95°F [7 to 35°C]. Operation of the ice
machine, for extended periods, outside of these normal temperature ranges may affect ice
machine performance.
• This ice machine will not work at sub-freezing temperatures. To prevent damage to the
water supply line, drain the ice machine if the air temperature is going to go below 32°F [0°C].
See page 20 “Preparing the Ice Machine for Periods of Non-Use.”
For best operating results:
• The ice machine should not be located next to ovens, grills, or other high heat producing
equipment.
• The location must provide a firm foundation for the ice machine.
• This ice machine requires no side or top clearance. But allow enough space at rear for water
supply and drain connections and at least 15” [38 cm] clearance at front.
• The ice machine must be at floor level on a finished floor even if under a cabinet. In areas
where water damage is a concern, install in a contained area with a floor drain.
PREPARING THE SPACEPREPARING THE SPACE
If the unit is to be installed under a countertop, it is recommended that the countertop be
supported by a structure other than the unit itself to prevent damage to the unit.
Make sure the floor under the unit is level with the surrounding finished floor. Protect a finished
floor with plywood, cardboard, or some other suitable material before moving the unit into place.
Failure to do this may result in damage to the floor.

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INSTALLATION INSTRUCTIONS (continued)
1. Make sure the space opening is correctly sized for the unit. See typical appliance dimensions on
page 7 and the chart below for finished rough opening requirements:
HEIGHT WIDTH DEPTH
34” [86.4 cm] min.
34-1/2” [87.6 cm] max. 15” [38.1 cm] 24” [61 cm]
2. Check that the following are level and square:
• Front and interior opening
• Installation opening and floor surface
• Countertop bottom front edge
NOTE: The floor under the unit must be at the same level as surrounding finished floor.
• To prevent possible damage to the countertop, do not place heavy objects on countertop directly
over unit.
• Do not let the weight of the countertop rest on the ice machine.
• Do not install the ice machine in a corner where the door will interfere with other equipment or
where the ice machine cannot be pulled out for service.
• The louvered sections at the front and rear of the unit must not be covered or obstructed.
Obstructions could prevent proper air circulation, which may damage the unit.
Min. 34"
(864 mm) Min. 15"
(381 mm)
Between Two Cabinets Between a Cabinet and
the End of a Counter
Support: Do not
let the weight
of the counter
rest on the ice
machine
Min. 23"
(584 mm)
Oven Ice machine
Between a Cabinet and
a Wall or Tall Cabinet
In a Corner
Secure: Do not
let the weight
of the counter
rest on the ice
machine
Min. 15"
(381 mm)
Min. 34"
(864 mm)

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INSTALLATION INSTRUCTIONS (continued)
SETUPSETUP
1. Position the ice machine in the selected permanent location.
2. Level the ice machine from side-to-side and front-to-rear by adjusting the feet.
ELECTRICAL CONNECTIONELECTRICAL CONNECTION
BE SURE YOU HAVE READ “IMPORTANT SAFETY INFORMATION” ON PAGE 4-5 OF THIS
MANUAL TO REDUCE THE RISK OF DEATH, ELECTRIC SHOCK, SERIOUS INJURY, OR FIRE.
Usually an electrical permit and services of a licensed electrician are required.
The maximum allowable voltage variation is ±10 percent of the nameplate rating.
For optional drain pump (AGDP) installation, refer to the instructions included with the pump.
WATER SUPPLY AND DRAIN CONNECTIONWATER SUPPLY AND DRAIN CONNECTION
Water supply and drain connections must be installed in accordance with applicable national, state,
and local regulations.
• A plumbing permit and services of a licensed plumber may be required in some areas.
• Normal operating water temperature must be within 44 to 95°F [7 to 35°C]. Operation of the ice
machine, for extended periods, outside of this normal temperature range may affect ice machine
performance.
• To prevent damage to the ice machine, do not operate the ice machine when the water supply is
off, or if the pressure is below 10 PSI [69 kPa]. Do not run the ice machine until the proper water
pressure is reached.
• Connect to potable water supply only. Do not connect to a hot-water supply.
• In areas where water damage is a concern, install in a contained area with a floor drain.
• Water line installation to the ice machine is not warranted by Hestan.
• Water-hammer issues must be resolved by a qualified plumber before installing the ice machine.
Water hammer can cause ice machine damage that may lead to water leakage or flooding.
• If using the optional drain pump (AGDP), test its operation every time the ice machine is cleaned
and sanitized. See page 19 “Optional Drain Pump AGDP” for details. If the optional drain pump
is not operating properly, water could back up and overflow, leading to costly water damage.
Fig. 30
Water Supply Line
Shut-Off Valve
Water Supply Line
Drain Valve
Water Supply Inlet
1/2" NPT-F
Drain Outlet
1/2" NPT-F
Piping to approved drain. Leave a
2-inch [5-cm] vertical air gap between
the end of the pipe and the drain.
2-inch [5-cm]
air gap
Floor
Drain
Vented Tee Connection
Extend the vent at least
12" [30 cm] above the
drain outlet.
Minimum 1/4" Nominal ID
Copper Water Tubing or
Equivalent
Minimum 1/2"
Nominal ID Hard Pipe
or Equivalent

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INSTALLATION INSTRUCTIONS (continued)
• External filters, strainers, or softeners may be required depending on water quality. Contact
your local Hestan Certified Service Representative for recommendations.
• Water supply inlet is 1/2” female pipe thread (NPT-F).
• A water supply line shut-off valve and drain valve must be installed (see Fig. 30 on previous
page). A minimum of 1/4” nominal ID copper water tubing or equivalent is required for the
water supply line. Be sure there is sufficient extra water supply line for the unit to be pulled out
for service.
• Water supply pressure must be a minimum of 10 PSI [69 kPa] and a maximum of 113 PSI [779
kPa]. If the pressure exceeds 113 PSI [779 kPa], the use of a pressure reducing valve is required.
• Drain outlet is 1/2” female pipe thread (NPT-F). A minimum of 1/2” nominal ID hard pipe or
equivalent is required for the drain line. Installing a smaller diameter drain line will reduce water
flow and may lead to water leakage or flooding. Be sure there is sufficient extra drain line for
the unit to be pulled out for service.
• Drain line should not be piped directly to the sewer system. An air gap of a minimum of 2
vertical inches [5 cm] must be between the end of the drain pipe from the ice machine and the
floor drain (see Fig. 30 on previous page).
• For gravity drain installation, drain must have 1/4” fall per foot [2 cm per 1 m] on horizontal runs
to get good flow. A vented tee connection is also required for proper flow. Extend the vent at
least 12” [30 cm] above the drain outlet (see Fig. 30 on previous page).
• For optional drain pump (AGDP) installation, refer to the instructions included with the pump.
FINAL CHECKLISTFINAL CHECKLIST
CHOKING HAZARD: Ensure all components, fasteners, and thumbscrews are securely in place
after installation. Make sure that none have fallen into the ice storage bin.
1. Is the ice machine level?
2. Is the ice machine in a site where the ambient temperature is within 45 to 100°F [7 to 38°C] and
the water temperature within 45 to 95°F [7 to 35°C] all year around?
3. Have the shipping carton, tape, and packing material been removed from the ice machine?
Hasthe protective plastic film been removed from the panels?
4. Have all electrical and water connections been made? Do electrical and water connections meet
all national, state, and local code and regulation requirements?
5. Has the power supply voltage been checked or tested against the nameplate rating? Is the
power supply a properly grounded, independent 3-prong wall outlet?
6. Are the water supply and drain lines sized as specified? Are the water supply line shut-off valve
and drain valve installed? Has the water supply pressure been checked to ensure a minimum of
10 PSI [69 kPa] and a maximum of 113 PSI [779 kPa]?
7. Are all components, fasteners, and thumbscrews securely in place?
8. Has the end user been given this instruction manual, and instructed on how to operate the ice
machine and the importance of the recommended periodic maintenance?
9. Has the end user been given the name and telephone number of an authorized service agent?
10. Has the warranty tag been filled out and forwarded to the factory for warranty registration?

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OPERATING INSTRUCTIONS
IMPORTANT NOTES ABOUT USAGEIMPORTANT NOTES ABOUT USAGE
• Only qualified service technicians should install and service the ice machine.
• Failure to install, operate, and maintain the ice machine in accordance with this manual will
adversely affect safety, performance, component life, and warranty coverage.
• To reduce the risk of electric shock, make sure the control switch is in the “OFF” position before
plugging in or unplugging the ice machine.
• To reduce the risk of electric shock, do not touch the control switch or plug with damp hands.
• This ice machine must be maintained in accordance with the instruction manual and labels
provided with the ice machine. Consult with your local Hestan Certified Service Representative
about maintenance service.
• This ice machine must be cleaned and sanitized at least once a year. More frequent cleaning and
sanitizing may be required in some water conditions.
• Wash your hands before removing ice. Use the plastic scoop provided.
• This appliance is not intended for use by persons (including children) with reduced physical,
sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
safety.
• Children should be properly supervised around this appliance.
• Do not climb, stand, or hang on the ice machine or ice machine door or allow children or animals
to do so. Serious injury could occur or the ice machine could be damaged.
• Be careful not to pinch fingers when opening and closing the door. Be careful when opening and
closing the door when children are in the area.
• Do not use combustible spray or place volatile or flammable substances near the ice machine.
They might catch fire.
• Keep the area around the ice machine clean. Dirt, dust, or insects in the could cause harm to
individuals or damage to the ice machine.
• Protect the floor when moving the ice machine to prevent damage to the floor.
• If using the optional drain pump (AGDP), test its operation every time the ice machine is cleaned
and sanitized. See page 19 “Optional Drain Pump AGDP” for details. If the optional drain pump
is not operating properly, water could back up and overflow, leading to costly water damage.
• To help ensure that the ice storage bin drain remains clear, follow the instructions on page 18
“Storage Bin Drain” once every 3 months or as often as necessary for conditions. If the storage
bin drain becomes clogged, water could build up in the bin and overflow, leading to costly water
damage.
• If water collects in the bin and will not drain, turn off the ice machine and close the water supply
line shut-off valve. Call for service.
• Do not leave the ice machine on during extended periods of non-use, extended absences, or in
sub-freezing temperatures. To properly prepare the ice machine for these occasions, follow the
instructions on page 20 “Preparing the Ice Machine for Periods of Non-Use.”
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.
• Do not place objects on top of the ice machine.
• The storage bin is for ice use only. Do not store anything else in the storage bin.

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©2021 Hestan Commercial Corporation
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OPERATING INSTRUCTIONS (continued)
STARTUPSTARTUP
All parts are factory-adjusted. Improper adjustments may adversely affect safety, performance,
component life, and warranty coverage.
• If the ice machine is turned off, wait for at least 3 minutes before restarting the ice machine to
prevent damage to the compressor.
• At startup, confirm that all internal and external connections are free of leaks.
1. Open the water supply shut-off valve.
2. Make sure the control switch is in the “OFF” position. Plug the unit into the electrical outlet.
WARNING! To reduce the risk of electric shock, do not touch the control switch or plug with
damp hands. If you have to slide the unit back for a built-in installation, make sure you do not
damage or pinch the water supply line, drain line, or power cord.
3. If required by sanitation code in your area, seal the perimeter where the machine touches the
floor with approved caulk compound in a smooth and easily cleanable manner.
4. Move the control switch to the “ICE” position and allow the ice machine to operate for
2 minutes. This allows the water tank to fill.
5. Move the control switch to the “OFF” position.
6. Inside the storage bin, disconnect the suction tube by squeezing the tabs and pulling the tube
clear. See Fig. 31. Allow the water tank to drain.
7. Reconnect the suction tube as illustrated. See Fig. 32. Make sure the tabs lock into place; a loose
fitting may cause a water leak.
Water Tank
Drain
Suction Tube
Tabs
Fig. 31 Fig. 32
Suction Tube
Tabs
8. Clean the storage bin liner, door liner, and door
gasket using a neutral cleaner. Rinse thoroughly after
cleaning.
9. Move the control switch to the “ICE” position to
start the automatic icemaking process.
10. To confirm bin control operation, hold ice in contact
with the bin control thermostat bulb. NOTICE! If the
ice machine does not stop within 10 seconds, the bin
control thermostat must be adjusted. Installation at
higher altitude locations are more likely to require
adjustment. See Fig. 33.
Fig. 33
Bin Control
Thermostat

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©2021 Hestan Commercial Corporation
14
MAINTENANCE
This ice machine must be maintained in accordance with the instruction manual and labels provided
with the ice machine. Consult with your local Hestan Certified Service Representative about
maintenance service.
• Only qualified service technicians should service this ice machine.
• Failure to install, operate, and maintain the ice machine in accordance with this manual will
adversely affect safety, performance, component life, and warranty coverage.
• Move the control switch to the “OFF” position and unplug the ice machine from the electrical
outlet before servicing.
• To reduce the risk of electric shock, do not touch the control switch or plug with damp hands.
• CHOKING HAZARD: Ensure all components, fasteners, and thumbscrews are securely in place
after any maintenance is performed. Make sure that none have fallen into the ice storage bin.
• After service, make sure that there are no wires pinched between the panels and ice machine.
Make sure you do not damage or pinch the water supply line, drain line, or power cord.
MAINTENANCE SCHEDULEMAINTENANCE SCHEDULE
The maintenance schedule below is a guideline. More frequent maintenance may be required
depending on water quality, the ice machine’s environment, and local sanitation regulations.
FREQUENCY AREA TASK
Weekly Scoop Clean the scoop using a neutral cleaner. Rinse thoroughly after
cleaning
Monthly External Water
Filters Check for proper pressure and change if necessary.
Ice Machine
Exterior Wipe down with clean, soft cloth. Use a damp cloth containing a neutral cleaner to wipe off oil or dirt build up. Clean any
chlorine staining (rust colored spots) using a non-abrasive
cleaner like Zud or Bon Ami.
Every 3
Months Ice Storage Bin Drain Maintain as outlined on page 18 “Storage Bin Drain”
Yearly Ice Machine and
Ice Storage Bin Clean and sanitize per the cleaning and sanitizing instructions provided in this manual. See page 14 “Cleaning and Sanitizing
Instructions”.
Optional Drain
Pump (AGDP) Test as outlined on page 19 “Optional Drain Pump AGDP”.
Water Supply
Inlet Close the ice machine water supply line shut-off valve and drain the water system. Clean the water supply inlet screen.
Condenser Inspect. Clean if necessary. See page 19 “Condenser”.
Water Hoses Inspect the water hoses and clean/replace if necessary.
CLEANING AND SANITIZING INSTRUCTIONSCLEANING AND SANITIZING INSTRUCTIONS
This ice machine must be cleaned and sanitized at least once a year. More frequent cleaning and
sanitizing may be required in some water conditions.
• To prevent injury to individuals and damage to the ice machine, do not use ammonia type
cleaners.
• Carefully follow any instructions provided with the bottles of cleaning and sanitizing solution.
• Always wear liquid-proof gloves and goggles to prevent the cleaning and sanitizing solutions
from coming into contact with skin or eyes.
• After cleaning and sanitizing, be careful not to leave any solution in the ice machine.

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15
MAINTENANCE (continued)
CLEANING SOLUTIONCLEANING SOLUTION
Dilute 5 fl. oz. [148 ml or 10 tbs] of “Scale Away” with 1gallon [3.8 l] of warm water. This is a
minimum amount. Make more solution if necessary.
IMPORTANT! For safety and maximum effectiveness, use the solution immediately after dilution.
CLEANING PROCEDURECLEANING PROCEDURE
1. Remove all ice from the evaporator and the storage bin.
Note: To remove cubes on the evaporator, move the control switch to the “OFF” position and
then move it back to the “ICE” position after 3 minutes. The harvest cycle starts and the cubes
will be removed from the evaporator.
2. Move the control switch to the “OFF” position.
3. Inside the storage bin, disconnect the suction tube by squeezing the tabs and pulling the tube
clear. See Fig. 34. Allow the water tank to drain.
4. Reconnect the suction tube as illustrated. See Fig. 35. Make sure the tabs lock into place; a loose
fitting may cause a water leak.
5. Slowly pour the cleaning solution into the water tank.
Water Tank
Drain
Suction Tube
Tabs
Fig. 34 Fig. 35
Suction Tube
Tabs
6. Move the control switch to the “WASH” position.
7. Allow the cleaning solution to circulate for 30 minutes, then move the control switch to the
“OFF” position.
8. Disconnect the suction tube. Allow the water tank to drain, then reconnect the suction tube.
9. Move the control switch to the “ICE” position and allow the ice machine to operate for
2 minutes. This allows the water tank to fill with water.
10. Move the control switch to the “WASH” position.
11. Allow the water to circulate for 5 minutes, then move the control switch to the “OFF” position.
12. Disconnect the suction tube. Allow the water tank to drain, then reconnect the suction tube.
13. Repeat steps 9 through 12 three more times to rinse thoroughly.
SANITIZING SOLUTIONSANITIZING SOLUTION
Dilute 0.5 fl. oz. [14.8 ml or 1 tbs] of a 5.25% sodium hypochlorite solution (chlorine bleach) with 1
gallon [3.8 l] of warm water. This is a minimum amount. Make more solution if necessary. Using a
chlorine test strip or other method, confirm that you have a concentration of about 200 ppm.
IMPORTANT! For safety and maximum effectiveness, use the solution immediately after dilution.

EN
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MAINTENANCE (continued)
SANITIZING PROCEDURESANITIZING PROCEDURE
1. Make sure the control switch is in the “OFF” position and the storage bin is empty.
2. Remove the slope from the storage bin by carefully bending it in the center and releasing it from
the 2 slope shafts. See Fig. 36.
3. Remove each separator by lifting it to the horizontal position and pushing it hard inward. See
Fig. 37.
Separator
Slope
Fig. 36 Fig. 37
Slope Shafts
4. Disconnect the suction tube. Allow the water tank to drain.
5. Spread out the tabs to unlock the water tank, then slide it out. See Fig. 38.
6. Lift off the ice chute from the front frame pipe and then from the rear frame pipe. See Fig. 39.
7. Disconnect the discharge tube from the spray assembly, then slide out the spray assembly. See
Fig. 40.
8. Remove the two caps. See Fig. 41.
Ice Chute
Front Frame Pipe
Tab Tab
Fig. 38 Fig. 39
Rear Frame Pipe
Water Tank
Discharge Tube
Spray Assembly
Fig. 40 Fig. 41
Caps

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MAINTENANCE (continued)
9. Soak all of the removed parts and the scoop in the sanitizing solution for 10 minutes. If the spray
assembly nozzles are clogged, clean them with a wire or a suitable brush.
10. Rinse the parts thoroughly with clean water.
11. Refit the 2 caps in their correct positions. Make sure the reducing pipe is in place in the center.
See Fig. 42.
12. Slide in the spray assembly along the rails on the left and right brackets. See Fig. 43. Connect the
discharge tube securely to the spray assembly; a loose fitting may cause a water leak.
Reducing Pipe
Rail Rail
Fig. 42 Fig. 43
Right BracketLeft Bracket
Caps
Discharge Tube
13. Position and lock the ice chute onto the front and rear frame pipes by pushing the ice chute
down until it clicks onto both frame pipes. See Fig. 44.
14. Slide in the water tank along the rails at the bottom of the left and right brackets until it locks
into place. See Fig. 45.
15. Reconnect the suction tube.
16. Hook each separator onto the rail, then pull it hard towards you until it locks into place. See Fig.
46.
17. Replace the slope in its correct position. See Fig. 47.
Right Bracket
Rail Rail
Fig. 44 Fig. 45
Left Bracket
Ice Chute
Front Frame
Pipe
Rear Frame
Pipe
Water Tank
Fig. 46 Fig. 47
Separator Rail Slope

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MAINTENANCE (continued)
18. Discard the sanitizing solution.
19. Mix a new batch of the sanitizing solution and slowly pour it into the water tank.
20. Move the control switch to the “WASH” position.
21. After circulating the sanitizing solution for 15 minutes, move the control switch to the “OFF”
position.
22. Disconnect the suction tube. Allow the water tank to drain, then reconnect the suction tube.
23. Repeat steps 19 through 22 one time.
24. Move the control switch to the “ICE” position and allow the ice machine to operate for
2 minutes. This allows the water tank to fill with water.
25. Move the control switch to the “WASH” position.
26. Allow the water to circulate for 5 minutes, then move the control switch to the “OFF” position.
27. Disconnect the suction tube. Allow the water tank to drain, then reconnect the suction tube.
28. Repeat steps 24 through 27 two more times to rinse thoroughly.
29. Clean the storage bin liner, door liner, and door gasket with a neutral cleaner. Rinse thoroughly
after cleaning.
30. Move the control switch to the “ICE” position to start the automatic icemaking process.
STORAGE BIN DRAINSTORAGE BIN DRAIN
In some conditions, slime may build up inside the storage bin drain and prevent water from draining
properly. To prevent this buildup, perform the following procedure once every 3 months or as often
as necessary for conditions.
If the storage bin drain becomes clogged, water could build up in the bin and overflow, leading to
costly water damage.
1. Move the control switch to the “OFF” position.
WARNING! To reduce the risk of electric shock, do not touch the control switch with damp
hands.
2. Remove all ice from the storage bin.
3. Mix a batch of sanitizing solution by diluting 1.25 fl. oz. [37 ml or 2.5 tbs] of a 5.25% sodium
hypochlorite solution (chlorine bleach) with 2.5 gallons [9.5 l] of warm water. Using a chlorine
test strip or other method, confirm that you have a concentration of about 200 ppm.
4. Slowly pour the sanitizing solution into the storage bin.
5. After all of the solution has drained, clean the storage bin liner with a neutral cleaner. Rinse
thoroughly with clean water.
6. Move the control switch to the “ICE” position to start the automatic icemaking process.

EN
©2021 Hestan Commercial Corporation
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MAINTENANCE (continued)
CONDENSERCONDENSER
Check the condenser once a year, and clean if required by following the steps below. More frequent
cleaning may be required depending on location.
• Move the control switch to the “OFF” position and unplug the ice machine from the electrical
outlet before cleaning the condenser.
WARNING! To reduce the risk of electric shock, do not touch the control switch with damp
hands.
• Condenser fins are sharp. Use care when cleaning.
1. Move the control switch to the “OFF” position and unplug
the ice machine from the electrical outlet.
2. Remove the 2 screws securing the front panel, then remove
the panel. See Fig. 48.
3. Remove the 2 screws securing the louver, then remove the
louver.
4. Use a brush attachment on a vacuum cleaner to gently clean
the condenser fins. Do not use too much force, otherwise
the fins could be damaged.
5. Replace the louver and front panel in their correct positions.
Ensure that the screws are securely in place.
6. Plug the ice machine back in. Move the control switch to
the “ICE” position to start the automatic icemaking process.
OPTIONAL DRAIN PUMP (AGDP)OPTIONAL DRAIN PUMP (AGDP)
If the optional drain pump (AGDP) is installed, test its operation at least once a year as outlined
below. Note that the pump has power even when the control switch is in the “OFF” position.
If the optional drain pump is not operating properly, it will adversely affect performance, component
life, and warranty coverage and may result in costly water damage.
1. Move the control switch to the “OFF” position, then unplug the ice machine from the electrical
outlet.
WARNING! To reduce the risk of electric shock, do not touch the control switch with damp
hands.
2. Remove all ice from the storage bin.
3. Plug the ice machine back in.
4. Slowly pour 24 to 30 oz. [710 to 890 ml] of water over the storage bin drain hole in the storage
bin.
5. If water pumps out properly and the drain pump then de-energizes, proceed to step 6. If water
does not pump out properly and/or the drain pump does not de-energize, the appliance must be
serviced by a qualified service technician before proceeding.
6. Move the control switch to the “ICE” position.
7. Pour another 24 to 30 oz. [710 to 890 ml] of water into the ice machine’s ice storage bin, then
completely restrict the discharge hose while the drain pump is operating. See Fig.49. Pour more
water into the ice machine’s ice storage bin until the ice machine turns off. The drain pump will
continue to operate. Check for leaks.
Front Panel
Louver
Fig. 48
Screws
Screws
Condenser

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MAINTENANCE (continued)
8. Remove the discharge hose restriction and allow
the water to be pumped out normally. Power to
the ice machine will be restored when the water
in the drain pump returns to a normal level.
9. If the ice machine fails to turn off with the
discharge hose restricted or the pump fails to
pump out the water, the appliance must be
serviced by a qualified service technician.
Fig. 49
Discharge Hose
PREPARING THE ICE MACHINE FOR PERIODS OF NON-USE
During extended periods of non-use, extended absences, or in sub-freezing temperatures, follow the
instructions below. When the ice machine is not used for two or three days under normal conditions,
it is sufficient to move the control switch to the “OFF” position.
Only qualified service technicians should service this ice machine.
During extended periods of non-use, extended absences, or in sub-freezing temperatures, follow the
instructions below to reduce the risk of costly water damage.
1. Close the water supply line shut-off valve, then open the water supply line drain valve. See Fig.
30.
2. Allow the line to drain by gravity.
3. Attach a compressed air or carbon dioxide supply to the water supply line drain.
4. Move the control switch to the “ICE” position.
5. Blow the water supply line out using the compressed air or carbon dioxide supply.
6. Close the water supply line drain valve.
7. Move the control switch to the “OFF” position.
8. Unplug the ice machine.
9. Remove all ice from the storage bin. Clean the storage bin liner using a neutral cleaner. Rinse
thoroughly after cleaning.
This ice machine contains refrigerant and must be disposed of in accordance with applicable national,
state, and local codes and regulations. Refrigerant must be recovered by properly certified service
personnel.
DISPOSAL