HP CD-Writer 6020 Quick start guide

F1166 Rev. A
Copyright 1996. Hewlett-Packard Company. All rights reserved.
Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Easy-CD is a registered trademark of Incat
Systems, an Adaptec Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Pentium
is a U.S. registered trademark of Intel Corp. Names of products mentioned herein are used for identification purposes only
and may be trademarks and/or registered trademarks of their respective company.
U.S.: Hewlett-Packard Company, 800 S. Taft Ave., Loveland, CO 80537
Europe: Hewlett-Packard Nederland B.V., P.O. Box 58144, 1040 HC Amsterdam, The Netherlands
Connecting the
CD-Writer 6020
R
Printed in USA.

ii
Laser Safety
This unit employs a laser. Do not remove the cover or attempt to service this
device when connected due to the possibility of eye damage.
Laser-Sicherheit
In das Gerät ist ein Laser eingebaut. Nehmen Sie die Abdeckung nicht ab und
versuchen Sie nicht, das Gerät zu reparieren, solange es angeschlossen ist. Es
besteht die Gefahr einer Augenverletzung.
CAUTION
Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous laser radiation exposure.
WARNUNG
Die Vornahme von Regelungen oder Einstellungen oder die Durchführung von
Verfahren, die nicht in diesem Dokument angegeben sind, kann eine gefährliche
Einwirkung von Laserstrahlung zur Folge haben.
Class 1 Laser Product
Klass 1 Laserapparat
Luokan 1 Laserlaite
Klasse 1 Laser-Produkt
CAUTION: Invisible laser radiation when open. Avoid exposure to beam.
VARO! Avattaessa oletaltiina näkymättömälle laser sätteilylle älä katso
säteesen.
VARNING: Osynlig laserstrålning när denna del är öppnad betrakta ej
strålen.
ADVERSEL: Usynlig laserstråling ved åbning. Undgå unsaettelse for
stråling.
DANGER: Invisible laser radiation when open. Avoid direct exposure to
beam.
VORSICHT: Unsichtbare Laserstrahlung wenn Abdeckung geöffnet.
Nicht dem Strahl aussetzen.

iii
Laser
Type: Semiconductor laser GaAlAs
Wave length: 775~795 nm (at 25°C)
Output power: 2.5 mW (read), 35 mW (write)
Beam divergence: 60 degrees
Notice
Europe: This drive shall be installed only with an EN60950 (IEC950) approved
Power supply.
USA/Canada: This drive is for use only with IBM compatible UL listed personal
computers.
For Europe
This drive is in conformity with the EMC directive and low-voltage directive.
Interference
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference
(2) this device must accept any interference received including interference that
may cause undesired operations.
Federal Communications Commission R.F.
Interference Statement
WARNING: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:

iv
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
■Consult the dealer or an experienced radio/TV technician for help.
Information for user:
CAUTION: Changesor modifications to this equipment not expressly approved by
Hewlett-Packard could result in violation of Part 15 of the FCC rules.
Notice for Canada
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus as set out in the radio interference regulations of the
Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de Classe B prescrites dans le
règlement sur le brouillage radioélectrique édicté par le Ministère des
Communications du Canada.
Canadian Standards Association Information
Statement
INSTRUCTION TO USER:
WARNING: This component is only considered to be approved when installed in
CSA certified equipment evaluated to the standards C22.2 No. 220-M1986 or
C22.2 No. 950-M89. The operator accessibility into the end use enclosure is
defined with strict accordance in the operator's manual for the installation of
components into the equipment.

v
One-Year Limited Warranty
Hewlett-Packard (“HP”) warrants to the Purchaser that the HP hardware and
software media will be free from defects in materials and workmanship and that
the software will execute its programming instructions when properly installed.
HP does not warrant that the software will be uninterrupted or error free.
If HP receives notice of such defects during the warranty period, HP will, at its
option, either repair or replace such products. To obtain service, Purchaser must
return the hardware to HP. To obtain assistance on where to deliver the product,
see the section “Returning Your Drive” in this Installation Guide. The postage,
shipping insurance and risk of loss when returning a product to HP shall remain
with purchaser. HP shall pay for postage, shipping and insurance when returning
repaired product to purchaser. HP may use reconditioned or like new parts or units
at its sole discretion when repairing or replacing any product. Repaired products
carry the same amount of outstanding warranty as from original purchase or 90
days, whichever is greater. Any claim under this warranty must include a dated
proof of purchase or invoice. If HP is unable, within a reasonable time, to repair or
replace any product then purchaser shall be entitled to a refund of the purchase
price.
This warranty is contingent upon proper use of the product byPurchaser and does
not cover: expendable component parts such as recordable compact discs and the
like; or damage due to accident, unusual physical, electrical or electromechanical
stress, neglect, misuse, failure of electric power, air conditioning, humidity
control, transportation, operation with media not approved by HP, or tampering
with or altering of the product.
HP MAKES NO OTHER EXPRESS WARRANTY WHETHER WRITTEN OR ORAL.
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE IS LIMITED TO THE 1 YEAR DURATION OF THIS
WRITTEN WARRANTY. Some states or provinces do not allow limitation on how
long an implied warranty lasts, so the above limitation or exclusion may notapply
to you. This warranty gives you specific legal rights, and you may also have other
rights that vary from state to state or province to province.
THE REMEDIES PRINTED ABOVE ARE PURCHASER'S SOLE AND EXCLUSIVE
REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS)
WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY. Some
states or provinces do not allow the exclusion or limitation of incidental of
consequential damages so the above limitation or exclusion may not apply to you.
Consumer transactions in Australia, New Zealand, and United Kingdom. The
disclaimers and limitations shall not affect the statutory rights of a consumer.
Hewlett-Packard
800 South Taft Avenue
Loveland, Colorado 80537 U.S.A.

vi
Software License Agreement
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE
LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR
ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE
LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF
THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN
THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
HP SOFTWARE LICENSE TERMS
License Grant. HP grants you a license to Use multiple copies of the Software but
only for Use in conjuntion with the HP hardware product that accompanied the
Software. "Use" means storing, loading, installing, executing or displaying the
Software. You may not modify the Software or disable any licensing or control
features of the Software.
Ownership. The Software is owned and copyrighted by HP or its third party
suppliers. Your license confers no title or ownership in the Software and is not a
sale of any rights in the Software. HP's third party suppliers may protect their
rights in the event of any violation of these License Terms.
Copies and Adaptations. You may only make copies or adaptations of the
Software for archival purposes or when copying or adaptation is an essential step
in the authorized Use of the Software. You must reproduce all copyright notices in
the original Softwareon all copies or adaptations. You may not copy the Software
onto any bulletin board or similar system.
No Disassembly or Decryption. You may not disassemble or decompile the
Software unless HP's prior written consent is obtained. In some jurisdictions, HP's
consent may not be required for limited disassembly or decompilation. Upon
request, you will provide HP with reasonably detailed information regarding any
disassembly or decompilation. You may not decrypt the Software unless
decryption is a necessary part of the operation of the Software.
Transfer. Your license will automatically terminate upon any transfer of the
Software. Upon transfer, you must deliver the Software, including any copies and
related documentation, to the transferee. The transferee must accept these License
Terms as a condition to the transfer.
Termination. HP may terminate your license upon notice for failure to comply
with any of these License Terms. Upon termination, you must immediately
destroy the Software, together with all copies, adaptations and merged portions in
any form.
Export Requirements. You may not export or re-export the Software or any copy
or adaptation in violation of any applicable laws or regulations.
U.S. Government Restricted Rights. The Software and any accmpanying
documentation have been developed entirely at private expense. They are
delivered and licensed as "commercial computer software" as defined in DFARS
252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227-

vii
7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or as
"Restricted computer software" as defined in FAR 52.227-19 (Jun 1987)(or any
equivalent agency regulation or contract clause), whichever is applicable. You
have only those rights provided for such Software and any accompanying
documentation by the applicableFAR or DFARS clause or theHP standard software
agreement for the product involved.

viii
Welcome
This guide explains how to connect the external CD-Writer to
your computer. This quide shows you how to:
1. Connect the external CD-Writer to your computer
2. Install the software that runs the CD-Writer
3. Select CDs for your CD-Writer and maintain them
4. Solve any problems that may arise
When you finish, your CD-Writer will be ready to record CDs.
SCSI or Parallel Mode?
Your CD-Writer can operate in either SCSI or parallel mode,
depending on the way it is connected.
In SCSImode, the CD-Writer is connected to a SCSI adapter board
you already have or purchased with the CD-Writer. A SCSI
adapter board allows you to connect multiple devices to a single
expansion slot. In parallel mode, the CD-Writer is connected to
the printer port. The system requirements for each mode vary
slightly.
While your CD-Writer is able to work in either mode, your
package includes accessories for only one mode. That is, the SCSI
package includes a SCSI adapter cable. The parallel package
includes a parallel adapter cable and driver software forthis cable.
You have purchased the SCSI package. You can easily switch to
parallel mode by purchasing a parallel adapter cable and drivers
from HP.

Table of Contents
Chapter1: Before You Start
What’s in Your Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Minimum System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What affects system performance. . . . . . . . . . . . . . . . . . . . . . . . . . . 2
The SCSI Adapter Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 2: Connecting the CD-Writer
CD-Writer Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Preparing to Operate in SCSI Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the CD-Writer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Identifying the CD-Writer Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
If you cannot see the drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the CD-Writer on Other Computers . . . . . . . . . . . . . . . . . . . . . . .13
Initial connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Moving the CD-Writer to other computers . . . . . . . . . . . . . . . . . . 14
Switching from SCSI to Parallel Mode. . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 3: Installing Software in Windows 3.x
Installing the Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Uninstalling the Software Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Chapter 4: Installing Software in Windows 95
Installing the Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Uninstalling the Software Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Chapter 5: Using CDs
Inserting a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Removing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Choosing CDs for Your CD-Writer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Where to Go Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

x
Chapter 6: Problem Solving
Things to Try First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Common Symptoms and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Before You Call Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Where to find this information . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Returning Your Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Index

1
Chapter 1:
Before You Start
Before you start connecting your CD-Writer, be sure that:
1. Youreceived the entire CD-Writer package.
2. Your system meets certain requirements.
3. Your computer has a SCSI adapter board.
What’s in Your Package
Make sure you have the items shown below. (Keep your
packaging in case you need to return or transport the CD-Writer.)
Installation guideUser’s guides
Software
installation disc
Blank disc
CD-Writer
Data cable
Power supply
Power cables
Utility disk
Audio
cable

2Minimum System Configuration
Minimum System Configuration
For the most reliable performance, your computer should meet
these requirements:
■IBM or compatible PC
■486/DX33 processor
■Windows NT®, Microsoft® Windows 95®, Windows 3.1®or
Windows 3.11®
■MS DOS 6.0 (or later) and MSCDEX 2.23, only if running
Windows 3.1 or Windows 3.11
■Hard disk with at least 528 MB of storage capacity (that is,
with a transfer rate of at least 800 kB/sec and disk access time
of less than 20 msec)
■SCSI-2 adapter board with external port (driver software
installed)
■8 MB RAM
■10 MB free hard disk space
What affects system performance
To use the CD-Writer, your computer should be equipped with
the ability to run a recordable CD drive. How well your computer
functions with the CD-Writer, particularly how fast it writes data
to a CD, depends on a number of factors. These factors are listed
below.
Processor. The type and speed of your processor greatly affects
the speed at which your computer transfers data to and from the
CD-Writer. If the processor speed is too slow, you may have to
write at 1x speed.

The SCSI Adapter Board 3
Your Hard Disk Drive. The speed at which your hard disk
accesses and transfers data (its access time and transfer rate) affects
performance. Newer hard disks, those with a storage capacity
greater than 528 MB, include Enhanced IDE. These hard disks are
fast enough to handle the CD-Writer’s 2x write speed. Older hard
disks may only be able to write at 1x speed.
Interface Type: SCSI Port. To operate the CD-Writer in SCSI
mode, you computer requires a SCSI-2 adapter board with an
external connector. More information appears below.
DMA. A DMA channel must be available for a bus-mastering
SCSI-2 adapter board. Most computers automatically assign a
DMA. But you may run into conflicts with other devices if a DMA
channel is not available.
RAM. Your computer must have enough memory available to
handle its operating system, the CD-Writer applications, and the
data you are transferring to and from CDs. The system should not
have to swap data to and from the hard disk.
NOTE: See your computer and SCSI adapter board manuals or contact
your computer vendor if you have any questions about your computer’s
configuration or capabilities.
The SCSI Adapter Board
You can operate the CD-Writer in SCSI mode if a SCSI-2 adapter
board and its drivers have been installed in your computer. The
SCSI adapter board can connect multiple devices to one
expansion slot. This group of devices is called SCSI chain.
The CD-Writer can be connected to its own SCSI adapterboard
(the most reliable method), or it can form a SCSI chain with other
devices. However, you should not run these other devices while
you are using the CD-Writer. (You can, of course, run the hard
drive at the same time as the CD-Writer.)

4The SCSI Adapter Board
During the write process, a constant stream of data must reach
the CD-Writer. If other devices are running on the same board at
the same time, this stream could be interrupted. An interruption
could cause a buffer underrun, making the current session on the
CD unreadable.
The CD-Writer is compatible with most SCSI adapter boards
currently on the market. It was tested extensively with the
following boards:
NOTE: The driver software for your SCSI board must be able to support
multisession and audio CDs.
Contact the manufacturer of your SCSI adapter board if you have
any questions about its capabilities.
Brand/Model Driver software version required Company phone number World Wide Web Address
Adaptec AHA-2940C EZ-SCSI 4.0C [phone] http://
www.adaptec.com
"
Adaptec AHA-2920C EZ-SCSI 4.0C [phone]
Adaptec AHA-1542CP EZ-SCSI 4.0C [phone] "
AdvanSys 5140C [phone] http://
www.advansys.com

5
Chapter 2:
Connecting the
CD-Writer
This section describeshow to connect the CD-Writer to your
computer. It shows you:
1. The CD-Writer’s back panel
2. How to prepare for operating in SCSI mode
3. How to connect the CD-Writer to your computer
4. How to move the CD-Writer from one computer to the next
5. How switch from SCSI mode of operation to parallel mode
NOTE: To connect this device properly, you will need to know about
your computer hardware.See the manual that came with your computer
if you need more information than what is provided here.

6CD-Writer Back Panel
CD-Writer Back Panel
The drawing below illustrates the back panel of the CD-Writer.
Preparing to Operate in SCSI Mode
The CD-Writer is connected to a SCSI-2 adapter board inside your
computer. You can connect the CD-Writer to its own SCSI
adapter board or add it to a chain of other devices also connected
to the same SCSI adapter board.
The SCSI ID and termination settings on the CD-Writer identify
its place in a SCSI chain. If the CD-Writer is part of a chain, you
must be sure that its SCSI ID is not the same as the ID of another
device on the chain. (Thisis called a hardware conflict.) You must
also be sure that its termination is set correctly.
If you connect the CD-Writerto its ownSCSI adapterboard, there
will be no conflicts with other devices. The CD-Writer’s
termination setting should be on.
High-density
Termination switch
Power connector
Audio connector
SCSI ID
SCSI connectors

Preparing to Operate in SCSI Mode 7
To prepare your SCSI adapter board:
1. Make sure that your SCSI adapter board is terminated or
unterminated as necessary according to your system’s
configuration. (See your SCSI adapter board’s installation guide
for information about changing the termination settings.)
2. Make sure that your SCSI adapter board is properly installed
according to the directions in its installation guide.
3. Make sure that the driver software that came with your adapter
board has been installed according to the directions in its
installation guide.
Preparing the CD-Writer
The CD-Writer’s default settings are:
■SCSI ID: 4
■Termination: On
1. Select a unique SCSI ID number for the CD-Writer, from 0 to 6.
Make sure this number is not the same as another device on the
same SCSI adapter board.
2. Change the SCSI ID setting on the back panel. Use a pen to press
the buttons on the top or bottom of the SCSI ID switch. The
address setting will roll forward or backward, depending on the
button you press.
Press buttons here to roll
the setting

8Connecting the CD-Writer
3. On the back of the CD-Writer, make sure the termination switch
is set correctly for your configuration.
NOTE: If internal devices are connected to your SCSI adapter board and
the CD-Writer is first external device connected to it, you may also need
to turn the termination on your SCSI adapter board to Off. See the
manual that came with your SCSI adapter board for more information.
Connecting the CD-Writer
Follow these steps to connect the CD-Writer to your computer.
NOTE: You can leave your computer on or turn it off when connecting
the CD-Writer.
1. Attach the SCSI connector on the data cable to one of the ports
on the back of the CD-Writer. It does not matter which port you
use.
Press the clips on the sides of the connector as you attach it. Then
release the clips, making sure that the cable is attached securely.
On: CD-Writer is at the end of the SCSI chain.
CD-Writer is the only device on the SCSI adapter board.
No other SCSI device is connected to the back of the
CD-Writer.
Off:CD-Writer is in the middle of a SCSI chain.
Another SCSI device is connected to the back of the
CD-Writer.

Connecting the CD-Writer 9
2. Connect the other high-density SCSI connector to the SCSI
connector on your computer. (You will need an adapter if your
computer has a low-density SCSI connector.).
3. If you have a sound board, connect the audio cable to the audio
connector on the back of the CD-Writer. (This cable is optional.)
Press clips here
High-density
SCSI connector
High-density
SCSI connectors
High-density
SCSI connector
SCSI port
(Press clips)
Attach another SCSI
device here (optional)
(Make sure termination
is set correctly)

10 Connecting the CD-Writer
The audio cable is used only for listening to music CDs through
your computer’s sound system. If you do not have a sound board,
you can hear music CDs through speakers or earphones attached
to the front of the CD-Writer.
NOTE: When the CD-Writer records music or data, it uses the data
cable, not the audio cable.
4. Connect the other end of the audio cable to a LINE IN audio
connector on the back of your computer. (Your sound board may
be labeled differently.)
Ifthe connector type on your computer does not match the cable,
you will need to purchase an adapter from your local electronics
store.
Audio cable
LINE IN connector on
sound board (Your sound
Audio connector
(optional)
board may be labeled
differently)