HTP ELU Series User manual

ELU
High Eciency Condensing
Wall-Hung Gas Boilers
Connectivity
Quick Start Guide
ELU series
272 Duchaine Blvd.
New Bedford, MA 02745
www.htproducts.com
420011057800 Rev. 000 Rel. 000 Date 9.06.19

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420011057800 - Rev. 000 Rel. 000 Date 9.06.19
Thank you for your purchase.
You just installed an HTP boiler
designed and built to provide
a new experience in domestic
heating and hot water comfort.
Connect the product and, with
agreement from the boiler’s
owner, activate the remote
assistance service to manage
issues remotely and be notied of
errors in real time.
Connecting the boiler is quick
and easy in 4 easy steps:
WARNING
!
- Before the beginning of the
following procedure check
that the Internet router
where the boiler is installed
is working correctly.
- Keep the SSID and
password of owner’s Wi-Fi
network handy.
They will be used during
conguration.
1: Owner Account
Creation
2: Connect the Boiler
to the Internet
3: Get the Boiler
WiFi Serial Number
4: Contractor Remote
Connectivity

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420011057800 - Rev. 000 Rel. 000 Date 9.06.19
1. Enter the website and create
your nal user account
2. Conrm your email. All other
steps will be performed by
the Contractor
1. Owner Account Creation
www.htp-net.remotethermo.com

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2. Connect the Boiler to the Internet
1. Enter connectivity menu by
pressing WiFi button, “WIFI”
will appear, press ok and use
the left + and – to select “on”.
Conrm by pressing ok
2. Enter connectivity menu
by pressing WiFi button,
use the left + and – to scroll
down to“AP” and press ok
3. Connect your computer or
smartphone to the network
“Remote GW Thermo”
(unsecured)
4. Open the browser and go to
192.168.1.1
5. Choose the local Wi-Fi and
enter the password
6. The boiler is now
connecting to Internet!
Check the Wi-Fi Icon on the
display:
· If you only see the Wi-Fi
symbol on steady, it
means that the product is
online
· If you see the Wi-Fi
symbol blinking fast, the
product is still trying to
connect, just wait few
minutes and it should
change to being on
steady.
· If you see the Wi-Fi
symbol blinking slow,
it means that the
procedure has failed.
Please, try again and
check that the Wi-Fi
password is correct

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3. Get the Boiler WiFi Serial Number
1. Enter connectivity menu
by pressing WiFi button,
use the left + and – to scroll
down to“SN”and press ok
2. The display will show you
its 12 characters serial
number. Take note of it.
3. Ask the customer for their
email they used to create
the user account.
4. You can now register
the product and start
monitoring remotely!

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4. Contractor Remote Connectivity
1. Log in to the platform www.htp-net.remotethermo.com with
your Contractor account. If you don’t already have an account,
please go to http://www.htproducts.com/wicontractoraccount
to request an account.
2. To register a new product, click on “New Product Registration”.
3. Enter the location of the product by entering the address or
dragging and dropping the pin in the map
4. Enter the WiFi serial number from Step 3 and conrm agreement.

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4. Contractor Remote Connectivity
5. Fill in the available data and then go to “User Data”. Enter the
Owner’s information (email address is required).

420011057800