Htw X12 Service manual

EN OWNER’S AND INSTALLATION MANUAL

Please, read carefully this manual before using the product.

Thank you

X12

HTWDB12X12R29

TYPE

12 13 14 15 16 17 18 19

1. SAFETY INFORMATION

Before using this electrical appliance, read the

instructions below and keep these instructions

for future reference:

1. Before connecting the appliance to a wall

socket, ensure that the local electrical

current matches the one specied on the

appliance’s nameplate. This appliance

should only be connected to a grounded

socket.

2. If the supply cord is damaged, it must be

replaced by the manufacturer, its service

agent or similarly qualied persons in order

to avoid a hazard.

3. This appliance is for indoor use only. Any

other use (professional) is excluded.

4. This appliance can be used by children

aged from 8 years and above and persons

with reduced physical, sensory or mental

TABLE OF CONTENTS:

1. SAFETY INFORMATION P.15

2. TECHNICAL DATA P.20

3. DESCRIPTION P.20

4. USE P.20

5. CLEANING AND MAINTENANCE P.21

6. TROUBLESHOOTING P.23

7. WARRANTY AND LIMITATIONS OF LIABILITY P.24

capabilities or lack of experience and

knowledge if they have been given

supervision or instruction concerning use of

the appliance in a safe way and understand

the hazards involved. Children shall not

play with the appliance. Cleaning and user

maintenance shall not be made by children

unless they are older than 8 and supervised.

Keep the appliance and its cord out of reach

of children less than 8 years.

5. This marking indicates that this product

should not be disposed with other

household wastes throughout the EU.

To prevent possible harm to the

environment or human health from

uncontrolled waste disposal, recycle it

responsibly to promote the sustainable

reuse of material resources. To return your

used device, please use the return and

collection systems or contact the retailer

where the product was purchased. They

can take this product for environmental safe

recycling.

6. Unplug the mains cable from the mains as

soon as you stop using it and before any

cleaning or maintenance operation.

7. Do not submerge the appliance, mains

cable or plug in water or any other liquid.

8. Warning: Do not use this appliance in or

around bathtubs, showers, sinks, or other

sources of water.

9. Caution: Do not use this appliance near

water.

10. This appliance is not intended to be used

through a remote control system or external

timer.

11. Do not cover the appliance.

12. This appliance must be positioned on a at

surface for use. Do not turn over while in

use.

13. CAUTION: Keep all ventilation outlets

around the appliance clear.

14. WARNING: Improper use of this appliance

could result in injury.

15. WARNING: Avoid contact with moving

parts. Never insert your ngers, any other

part of your body or any object through the

fan grille.

16. This appliance is intended for home use

and for use in similar environments such

as:

-kitchen areas for staff in shops, ofces or

other work environments;

-farms;

-by customers in hotels, motels and other

residential environments;

-guest room type environments.

17. This appliance is not suitable for outdoor

use.

18. The mains cable should be regularly

examined for damage or deterioration. Do

not use the appliance if the mains cable is

found to be damaged.

19. Do not leave the appliance unattended

while it is running.

20. This appliance contains uorinated

greenhouse gases. Chemical name of

the gas: R290. Fluorinated greenhouse

gases are contained in hermetically sealed

equipment. An electrical switching device

has a tested leakage rate, as indicated in

the manufacturer’s technical specications,

of less than 0.1% per year.

21. The A-weighted sound pressure level is

less than 70dB.

22. For detailed explanations on how to install

your appliance, refer to the corresponding

paragraphs in your user manual.

23. Keep the appliance at least 50cm from the

wall or any other obstacle.

Symbols

This symbol with the signal word

“WARNING” indicates that ignoring

instructions may cause death or seri-

ous injury.

This symbol with the signal word

“CAUTION” indicates that ignoring in-

structions may cause moderate injury

to your person, or damage to your unit

or other property.

This symbol shows that the operation manual should be read carefully.

This symbol shows that a service personnel should be handling this equipment with

reference to the installation manual.

This symbol shows that information is available such as the operating manual or

installation manual.

- In order to maximise the performance of the appliance, make sure that it is free of any obstruction

that could block the airow.

- If the appliance is not used for an extended period of time, unplug the appliance.

4.3 Wait 3 minutes before resuming operation

After turning off the appliance, the operation cannot be restarted in the rst 3 minutes to avoid

damaging the compressor

4.4 Full tank indication and auto shut off

The LED lights up when the tank is full (See “CLEANING AND MAINTENANCE”), or when the

tank is removed or not replaced in the proper position. In this case, the appliance automatically

shuts off.

4.5 Auto defrost

When frost builds up on the evaporator coils, the compressor will cycle off and the fan will continue

to run until the frost disappears. While auto defrosting, the LED lights up.

Note:

- During defrosting operation, it is normal that the appliance may make noise of refrigerant owing.

4.6 Auto re-start

If the appliance breaks off unexpectedly due to power cut, it will restart with the previous function

setting automatically when the power resumes.

Caution:

- The appliance may not work when the required humidity is higher than the ambient humidity.

- The operating temperature range of the appliance is 5-32°C.

- When the appliance is on, it is normal for the compressor to heat up and increase the ambient

temperature.

5. CLEANING AND MAINTENANCE

Warning:

- Always unplug the appliance before cleaning.

5.1 Instruction for emptying

Condensation water can be stored in the tank or drained continuously by a PVC tube (not supplied).

5.1.1 Using the tank

When the appliance is operating, condensation water can be drained to the tank. The appliance

stops working when the tank is full, and the LED lights up. Pull out the tank a bit (Fig.1), then hold

both sides of the tank and pull it out (Fig.2), then empty the tank, nally replace the tank.

Fig.1 Fig.2

Notes:

- When you remove the tank, do not touch any parts inside of the appliance. Doing so may

damage the product.

- Be sure to push the tank gently all the way into the appliance. Banging the tank against anything

or failing to push it in securely may cause the appliance not to operate.

- When you remove the tank, if there is some water in the appliance you must dry it.

5.1.2 Continuous drainage

Remove the rubber cover from the drainage hole as indicated by “A” in Fig.1 below, then plug a

drainage tube (ID=13.5 mm) into the drainage hole (Fig.2). Make sure that the drainage tube is

placed lower than the hole to allow water to escape.

Fig.1 Fig.2

Note:

- Remember to replace the rubber cover when the continuous drainage is not used.

5.2 Removing the lter

The lter is located behind the air inlet grille. Grip the tab on the lter and pull it upward, then pull it

out. Wash the lter with fresh water (<40°C) every two weeks, and replace the lter after the lter

has dried in the open air.

Warning:

- Do not operate the appliance without the lter because dirt and lint clog the lter and reduce

performance.

5.3 Product care

- Clean the appliance with a soft, dust-proof cloth.

- You can use a vacuum cleaner to remove dust and lint trapped in the ventilation grilles.

- Never use harsh cleaning products. Prevent the appliance from coming into contact with acidic

substances.

- Store away from dust and freezing temperatures.

6. TROUBLESHOOTING

Problem Solution

The appliance does not start.

■ Make sure the mains plug is properly connected to the

mains.

■ Check the house fuse/circuit breaker box.

■ The appliance reaches the preset humidity level, or the

tank is full.

■ The tank is not placed in the proper position.

The appliance does not dry the

air as it should.

■ Enough time is needed to remove the moisture.

■ Make sure there are no curtains, blinds or furniture

blocking the front or back of the appliance.

■ The humidity level is set low.

■ Check that all doors, windows and other openings are

securely closed.

■ Room temperature is too low, below 5°C (41°F).

■ There is a kerosene heater or something giving off water

vapour in the room.

The appliance makes a loud

noise when operating.

■ The air lter is clogged.

■ The appliance is tilted instead of being upright as it

should be.

■ The oor surface is not level.

Frost appears on the coils. ■ This is normal. The appliance has auto defrosting

feature to remove frost buildup.

Water on oor. ■ The drainage tube connection is loose.

■ The drainage opening cover is not replaced while using

the tank to collect water.

The LED (auto defrosting

LED) ashes.

■ The room temperature sensor error, or evaporator

temperature sensor error. Unplug the appliance and

check for any obstruction, then re-plug the appliance. If

the error still repeats, call your retailer for service.

7. WARRANTYANDLIMITATIONSOFLIABILITY

This product is guaranteed for a period of 24 months (dened by local law) from the date of purchase

against any failure resulting from manufacturing or material defects.

This warranty does not cover damage caused by improper installation, improper use, or normal

wear and tear of the product.

More specically, the warranty does not cover:

- Damage or problems caused by improper use, accident, alteration or electrical connection of

improper intensity or voltage.

- Modied products, those whose warranty seal or serial number have been damaged, altered,

removed or oxidized.

- Replaceable batteries and accessories are guaranteed for a period of 6 months.

- Failure of the battery due to overcharging or failure to observe the safety instructions explained

in the instruction manual.

- Cosmetic damage, including scratches, dents, or any other element.

- Damage caused by any intervention carried out by an unauthorised person.

- Defects caused by normal wear and tear or due to normal ageing of the product.

- Software updates due to a change in network settings.

- Product failures due to the use of third party software to modify, change or adapt the existing

software.

- Product failures caused by use without accessories approved by the manufacturer.

- Oxidised products.

Under no circumstances can the manufacturer be responsible for the loss of data stored on the

disk. Similarly, the manufacturer is not required to verify that the SIM/SD cards are removed from

the returned products.

Repaired or replaced products may include new and/or reconditioned components and equipment.

Terms and conditions of implementation:

To obtain a warranty service, you are requested to return your product to the customer service desk

of your retail outlet with your proof of purchase (receipt, invoice, …), the product and its supplied

accessories, with its original packaging.

It is important to have the date of purchase, the model and the serial or IMEI number on hand

as information (this information usually appears on the product, the packaging or your proof of

purchase).

Failing this, you must return the product with the accessories necessary for its proper operation

(power supply, adaptor, etc.).

In the event that your claim is covered by the warranty, the after-sales service may, within the limits

of local law, either:

- Repair or replace defective parts.

- Exchange the returned product with a product that has at least the same functionality and that

is equivalent in terms of performance.

- Refund the product at the purchase price of the product mentioned on the proof of purchase.

If one of these 3 solutions is used, this does not give rise to the extension or renewal of the warranty

period.

IMPORTANT INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN ACCORDANCE WITH EC DIRECTIVE 2002/96/EC.

At the end of its working life, the product must not be disposed of as urban waste. It must be taken to a special local authority deifferentiated waste

collection centre or to a dealer providing this service. Disposing of a household appliance separately avoids possible negative consequences for the

environment and health deriving from inappropriate disposal and enables the constituent materials to be recovered to obtain signicant savings in energy