
18 |Troubleshooting
Troubleshooting
Problem Cause Solution
Unable to see the
Sideline networks in iOS
Settings.
• The hardware may not have
power.
• The sideline access
point (A) may not face
the right way.
• Press box devices may be
out of range of the press
box access point (B).
• The press box access
point (B) may not be
emitting a signal.
1. Check to make sure all devices are powered on. Power is indicated by a
green light on the back of the sideline access point (A). If all lights are
on, try rebooting the hardware.
2. Face the sideline access point (A) toward your sideline devices. Make
sure nothing is blocking the line of sight.
3. Check to make sure there is a blue light on the press box access point
(B). If there is no blue light, unplug and reboot the press box system.
Check for the light again. (It can take up to 3 minutes for the light to
change from white to blue.)
4. All devices in the press box must be within 15 feet of the press box
access point (B).