ICE AIR CHW Series Operating instructions

Operating and
Maintenance Manual CHW
Console Unit
Hybrid Water-Cooled Air Conditioner
(HWCAC) Unit

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
2
Welcome
Congratulations on your selection of the ICE AIR Hybrid Water-Cooled
Air Conditioner (HWCAC). The HWCAC is a combination cooling
and heating unit that provides an efficient room by room source for
comfort conditioning of your living environment.
ICE AIR HWCAC Console units are built to a high standard of quality
and reliability, employing commercial grade components and heavy
duty, galvanized sheet metal casings. With proper application and
maintenance, ICE AIR HWCACs will provide many years of efficient,
quiet and trouble-free comfort.
To enhance the use of your ICE AIR equipment, you will want to
read and carefully follow all of the instructions contained in this
Operating and Maintenance Manual. We recommend that you pay
special attention to the Safety and Warning Information section at
the beginning of this Manual, and to the various safety advisories
throughout this Manual.
Please retain this Manual for your future reference. We suggest that
you keep it with other important documents and product manuals.
If your unit has optional features, they will be explained in a separate
instruction sheet specific to that option.
On behalf of ICE AIR, and our network of distributors and dealers, we
are happy to welcome you to our base of satisfied customers!
Contents
Welcome........................................................ 2
Consumer Safety Information/Guidelines ... 3
Components and Parts Exploded View ........ 4
Nomenclature ............................................... 5
Controls......................................................6-9
LCD Programmable Operation ...................7-9
Maintenance ..........................................10-11
Troubleshooting .......................................... 12
Warranty/Contact Information ................... 13
Location Model No. Serial No.
Living Room
Master Bedroom
Bedroom
Dining Room
Other
We recommend that you record the following information
about your ICE AIR product(s).

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
3
Consumer Reference Information
For safe and optimal enjoyment of your ICE AIR unit, please read
the following consumer safety and operating notes carefully before
operating your equipment!
p
! RECOGNIZE THIS SYMBOL AS A SAFETY PRECAUTION.
p
!WARNING: ICE AIR will not be responsible for any injury or
property damage arising from improper service, or service
procedures. If you install or perform service on this unit, you
assume responsibility for any personal injury or property
damage which may result. Many jurisdictions require a license
to install or service heating and air conditioning equipment.
p
!WARNING HIGH VOLTAGE: Disconnect all power before
servicing or installing unit. Multiple power sources may be
present. Failure to do so may cause property damage,
personal injury or death.
Safety Guidelines
Read this entire manual before operating the unit.
p
!WARNING: This unit MUST be serviced only by professionally
trained and qualified technicians. Do NOT attempt to maintain or
service this unit on your own – severe injury and death can occur
from electric shock, moving parts, and other hazards.
• Your ICE AIR unit must be properly installed and commissioned
to operate correctly. Improper unit installation, adjustment or
commissioning, and/or improper heating system installation and
connection can lead to equipment malfunction and hazardous
operating conditions, and may void your warranty. If you have
any doubt about the proper installation of your ICE AIR unit,
please contact your property manager at once to have a qualified
technician inspect the equipment.
• Your ICE AIR units must each be wired on an individual, dedicated
electrical circuit with the correct voltage and proper amperage
(capacity) to match the unit nameplate requirements.
• Each unit’s electrical circuit must have a proper overcurrent
protection device, employing an approved circuit breaker or fuse
of the proper rating under NEMA and local building codes.
p
!WARNING: Every unit contains refrigerant within a sealed and
pressurized refrigerant system. This system must not be opened
or tampered with and any refrigeration system repairs MUST be
carried out by trained technicians. Refrigerant must be properly
handled and recycled per EPA regulations and guidelines.
p
!WARNING: Do NOT operate the unit with frayed, burnt or
damaged electrical wires!
p
!WARNING: Do NOT operate the equipment when in doubt –
have it inspected first!
IMPORTANT: It is not the intent of this maintenance manual to
correct any installation deficiencies. If you have any doubt about the
proper initial installation (or re-installation after servicing) of your ICE
AIR unit(s) – noisy or inefficient unit operation, frayed or damaged
electrical connections, improper unit appearance, etc. – please
contact a trained servicer or building maintenance staff immediately.
The following physical conditions must be maintained for
proper unit operation:
Air flow must be unobstructed into and out of the unit return air
opening.
• Have the unit filter properly cleaned and serviced to prevent air
blockage from dirt and dust within the filter media.
Intended for indoor use only.
Proper installation and operating environment must be maintained.
Therefore:
• Do not operate the unit in corrosive environments such as
chemical plants, refineries or salt spray areas.
• Operate only with proper electrical service and protective circuit
breakers or fuses in place.
• Operate only with all unit and enclosure sheet metal parts in
place and properly installed.
• In areas of high concentrations of dirt, dust, pet dander or
pollutants, clean the filter often (at least monthly).
• Do not clean the unit with any solvents or cleaning solutions that
may damage the equipment.
• Understand and follow the unit operating instructions before
using your ICE AIR equipment.

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
4
Components and Parts Exploded View
DISCHARGE GRILL
ENCLOSURE
BASE
COOLING/HEATING CHASSIS
ENCLOSURE FRONT COVER
CONTROL ACCESS DOOR
FAN DECK
UNIT MOUNTED CONTROLS
RETURN PIPE
SUPPLY PIPE
CHASSIS FRONT COVER
SLOPE TOP FLAT TOP

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
5
Nomenclature
Item 1 8Voltage 8- 208V-1PH-60Hz 7- 277V-1PH-60Hz 6- 220V-1PH-50Hz
Item 2 CHW Unit CHW- Console
Item 3 09 Capacity (Btuh) 09- 9000 13- 13000 16- 16000 19- 19000
Item 4 9Configuration 9- Flat Top Standard Standard Rear Piping
10- Flat Top Subbase and Chassis Standard Rear Piping
11- Flat Top Chassis Only Standard Rear Piping
12- Slope Top Standard Standard Rear Piping
13- Slope Top Subbase and Chassis Standard Rear Piping
14- Slope Top Chassis Only Standard Rear Piping
Item 5 P Motors P- PSC E- ECM B- BLDC
Item 6 JPower Source P- Line Cord J- Non Fused Disconnect - (Junction Box + Switch)
Item 7 EP-Trap E- External (Shipped Loose)
Item 8 PDrain Pan P- Galvanized Powder Coated S- Stainless Steel
Item 9 XRiser Set X- Not applicable
Item 10 XCasing Stand X- Not applicable
Item 11 AFlow Control A- Autoflow Valve B- Manual Balancing Valve C- Manual Circuit Setter X- None
Item 12 AAutoflow Valve A- 3 B- 4.5
(GPM)
Item 13 1Controls 1- Unit Mounted AcuZone ELA-8842 Thermostat (R14)
2- Wired for 24V Thermostat (others) (RO2)
3- Wired for AcuZone ELA-8842 Thermostat (RO3)
4- Wired for Wireless WiFi Thermostat
5- Wired for Wireless Thermostat
6- Wired for WiFi Thermostat
Item 14 AValve Options A- Motorized Valve - NO Heating - NC Cooling
B- Motorized Valve - NO Heating - NC Cooling and Strainer (Supply)
C- Strainer (Supply)
Item 15 XCondensate Pump I- Internal E- External X- None
Item 16 XAir Vents E- Bleed Elbow T- Bleed Tee X- None
Item 17 XRemovable Chassis C- Yes X- No
Item 18 SEnclosures 1- Arctic White Standard Size 2- Custom Color Standard Size 3- Antique White Standard Size
4- Antique White Custom Size 5- Arctic White Custom Size 6- Custom Color Custom Size
S- Shipped Separate
Item 19 XCompressor B- Yes X- None
Blanket
Model Selection 8 CHW 09 - 9 P P E P X X -A A 1 A X X X S X
Item Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Primary Part Number Secondary Part Number Valve Package Parts

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
6
Controls
All standard ICE AIR units are equipped with
digital control options.
If your unit has optional wall mounted or
remote controls, see the separate operating
instructions supplied with those controls.
7-Day Programmable (Optional)
• 5/2 or 7-day programs for highest
efficiency
• Factory or field-set temperature limits
• Large clear display – in any lighting
condition
• Auto changeover mode
• Easy to program
Wireless Thermostat (Optional)
• Easy programming
• Settings for morning, day, evening and
night
• Clear backlit display readable in any
lighting condition
• Auto changeover mode
• Optional remote temperature sensor
Nest “Learning Thermostat” (Optional)
• Programmable to save energy
• Remembers temperatures and time/day
to create customized schedule
• Easy to install and program – self-
learning technology
• Sleek, ultra-modern, efficient design
• Integrates with mobile devices/smart
phones (Nest Mobile app)
• Clear backlit display readable in any
lighting condition
• Auto changeover mode
• Optional remote temperature sensor

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
7
LCD Programmable Operation
Feature List
• Operates on 2-stage Heat and 2-stage Cool
• 7 programs (Mo, Tu, We, Th, Fr, Sa, Su) or 5-2 programs
(Mo-Fr, Sa-Su)
• 4 Separate Time and Temperature Settings for each mode
• Heat and Cool set points for each program
• EPROM stores Heat and Cool program settings
• Temporary Program Override
• Permanent Program Override
• Compressor Short Cycle Protection
• LCD Backlighting
• Low Temperature Protection
• Lockout Safety feature
Operating Specifications
• Temperature Measurement: 0°C ~ 40°C/32°F ~ 99°F
• Accuracy: ±0.5°C/1°F
• Voltage: 18-30VAC
• Temperature Controllable Range: 5°C~35°C/55°F ~ 95°F
• Resolution: 0.5°C/1°F
• Operating Temperature: 0 – 50°C/32 – 122°F
• Storage Temperature: 5 – 50°C/41 – 122°F
User Interface
Button Press Hold
s UP/Override mode UP/Permanent Override mode
t DOWN/Override mode DOWN/Permanent Override mode
ON/OFF ON/OFF --------
MODE Set operation mode Internal Setting
FAN Set fan speed/Confirm --------
The temperature reading that is on constant display is the ambient
room temperature.
The Cool limit setting is 55°F to 95°F.
The Heat limit setting is 51°F to 91°F.
Operation
Normal Mode:
1. Press ON/OFF to turn on thermostat.
2. Press MODE to change the system mode.
3. There are three operation modes:
Cool mode, Heat mode, Auto mode.
Cool Mode
1. To activate Cool mode, press the MODE button until
COOL displays.
2. Press UP/DOWN arrow buttons to your desired temperature.
3. Compressor will cycle when temperature reaches the set point.
After compressor stops, allow at least 3 minutes before restarting
(this applies only if you have manually turned the unit off or reset
the thermostat – during normal running conditions, the unit will
automatically allow for the required restart delay).
Heat Mode
1. To activate Heat mode, press the MODE button until
HEAT displays.
2. Press UP/DOWN arrow buttons to your desired temperature.
3. The unit will cycle until the set temperature is achieved and then
will continuously cycle to maintain the set temperature.

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
8
Below is the default program.
The default selection is 5-2 day program.
Days Event Time Heat Cool
MON-FRI WAKE 6:00 AM 70º F (21º C) 78º F (26º C)
LEAVE 8:00 AM 62º F (17º C) 85º F (29.5º C)
RETURN 6:00 PM 70º F (21º C) 78º F (26º C)
SLEEP 10:00 PM 62º F (17º C) 82º F (28º C)
SAT-SUN WAKE 6:00 AM 70º F (21º C) 78º F (26º C)
LEAVE 8:00 AM 62º F (17º C) 85º F (29.5º C)
RETURN 6:00 PM 70º F (21º C) 78º F (26º C)
SLEEP 10:00 PM 62º F (17º C) 82º F (28º C)
Changing Program Schedule and Temperature Limits
Enter internal setting mode by pressing and holding
MODE button for 5 seconds.
Press ON/OFF twice to select Settings (Settings is flashing)
1. Press MODE button to select Edit “Settings.”
2. Use UP/DOWN to select 7 Day or 5-2 Day.
3. Press MODE to edit Heat temperature limit.
4. Use UP/DOWN to set temperature. Default internal setting:
Heat limit 90°F
5. Press MODE to edit Cool temperature limit.
6. Use UP/DOWN to set temperature. Default internal setting:
Cool limit 60°F
7. Press FAN when complete. The Cool limit setting should be at
least 4°F higher than the Heat limit setting.
8. If no button is pressed for 15 seconds, it will return to normal
mode automatically.
Temporary Program Override
1. When thermostat is ON, the program set point can be
temporarily overrode by pressing UP or DOWN. OVERRIDE icon
will turn on. Press UP or DOWN to select the set point.
2. In Heat mode, Heat set point can be adjusted.
3. In Cool mode, Cool set point can be adjusted.
4. In Auto mode, Heat set point will be set first and press UP or
DOWN to set the Heat set point. Press FAN to confirm the Heat
set point. Cool set point will be set second and press UP or
DOWN to set the Cool set point. Press FAN to confirm the Cool
set point.
5. Temporary Override will be canceled if user changes the
operation mode or the unit enters the next program time session.
Auto Mode
1. To activate Auto mode, press the MODE button until
AUTO displays.
2. Press UP/DOWN arrow buttons to set desired Heat temperature.
3. Wait 5 seconds for COOL to appear.
4. Press UP/DOWN arrow buttons to set desired Cool temperature.
5. The unit will automatically cycle between Heat and Cool modes if
unit exceeds desired set points. The temperature reading that is
on constant display is the ambient room temperature.
Set Day and Time
Enter internal setting mode by pressing and holding
MODE button for 5 seconds.
Time Setting
Set Clock/Day is flashing
1. Press MODE button to select Edit Clock/Day.
2. Use UP/DOWN buttons to adjust hours (12 hr).
3. Press MODE to select minutes.
4. Use UP/DOWN buttons to adjust minutes.
5. Press MODE to select days.
6. Use UP/DOWN buttons to adjust days. Press FAN when
complete.
Programming Your Thermostat
Enter internal setting mode by pressing and holding
MODE button for 5 seconds.
Press ON/OFF to select Schedule (Schedule is flashing)
1. Press MODE button to select EDIT SET SCHEDULE.
2. Use UP/DOWN to select DAY.
3. Press MODE to edit.
4. Use UP/DOWN to select Time (adjustable in 10 minute
increments).
5. Press MODE to edit Heat setting.
6. Use UP/DOWN to select temperature.
7. Press MODE to edit Cool setting.
8. Use UP/DOWN to select temperature.
9. Press MODE to set next time frame.
10. Follow the screen, and repeat steps 2 through 9 to adjust 7-day
schedule programming.
11. Press FAN when complete.
12. If no button is pressed for 15 seconds, it will return to normal
mode automatically.

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
9
Permanent Override
1. Holding UP and DOWN button for 2 seconds to enter Permanent
Override mode. Permanent Override icon will turn on.
2. In Heat mode, Heat set point can be adjusted.
3. In Cool mode, Cool set point can be adjusted.
4. In Auto mode, Heat set point will be set first and press UP or
DOWN to set the Heat set point. Press FAN to confirm the Heat
set point. Cool set point will be set second and press UP or
DOWN to set the Cool set point.
5. Permanent Override will be canceled if user changes the
operation mode or turns off the unit.
6. Hold FAN button 5 seconds to cancel the Permanent
Override mode.
Sequence of Operation for Hybrid Heat Pump
Cooling Cycle
The thermostat calls for Cooling; the cooling motorized valve is
OPEN, while the heating motorized valve remains closed.
• This sends a 24-volt signal through the cool terminal to the
compressor contactor and the compressor starts.
• At the same time a 24-volt signal flows through the fan relay
and the blower starts in HIGH speed if the unit is in Auto Fan
Mode. If the unit is a manual mode set by the user then the fan
continuously blows in the user set speed.
• Once the thermostat is within 2 degrees of set point, the fan
drops to LOW speed if in Auto Fan Mode
• The thermostat is satisfied and this sends the 24-volt signal to
the compressor contactor and compressor turns OFF.
• This ends the 24-volt signal to the indoor blower relay and the
blower stops if the unit is in Auto Fan Mode.
• This ends the call for cooling.
• The system is now OFF (except in manual cool set by user,
where the fan blows continuously)
• When there is no call for cooling, the motorized valve will remain
open
Heating Cycle
Setting the thermostat to the HEAT mode automatically de-energizes
the heating motorized valve OPEN, while the cooling valve closes.
• A 24-volt signal flows through the fan relay and the blower starts
in HIGH speed if the unit is in Auto Fan Mode. If the unit is a
manual mode set by the user then the fan continuously blows in
the user set speed.
• The system is now in operation.
• Once the ambient temperature is within 2 degrees of the set
point, the fan switches to low speed if the unit is in Auto Fan
Mode.
• As the space warms, the thermostat call is satisfied and ends
the call for heat.
• This ends the 24-volt signal to the blower and the unit stops if
the unit is in auto changeover. If the unit is a manual mode set by
the user then the fan continuously blows in low speed.
• The system is now OFF (except in manual heat set by user, then
the fan blows continuously)
• The heating motorized valve solenoid stays OPEN (de-energized)
as long as the thermostat is set for heating.

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
10
Maintenance
Your ICE AIR unit is designed to provide
many years of efficient, trouble-free comfort
conditioning service. To ensure equipment
longevity and efficiency, please make sure
that the following simple maintenance
procedures are followed. This manual
assumes that your unit has been installed
by a qualified installation professional, and
is operating properly prior to maintenance
service.
Have your unit periodically inspected by
a properly trained service professional or
building maintenance staff person. The unit
should be checked for the safe and proper
functioning of all of its systems at least
once a year. The following recommended
maintenance procedures should be carried
out only by trained personnel with strict
adherence to the Safety Guidelines outlined
at the beginning of this manual. These
procedures MUST be followed to ensure
your safety and the safety of the person
maintaining the equipment!
Indoor Air Filter
All units are equipped with a washable/
reusable filter. It is recommended that you
clean the indoor air filter after every 350
to 400 hours of unit operation – more
frequently if the unit is running in an
environment of high dust, pet dander or
other pollutants in the indoor atmosphere.
Condensate Drain Pan and Drain Hoses
Check the unit condensate drain pan and
drain hoses annually to ensure proper
condensate drainage. If any foreign matter
build-up in the drain pan is found, clean the
drain pan and drain hoses – frequency of
cleaning depends on the level of dirt and
pollutants that may be present in the indoor
environment.
Evaporator Coil
Check and clean (if necessary) the unit
evaporator coil annually.
Evaporator Motor and Blower Assembly
Check and clean for dust and dirt build up as
necessary.
Compressor
Annual check should be performed to detect
potential problems.
Condenser (Water Heat Exchanger)
Water coil maintenance is not required. If the
unit installation is located in a system with
water problem history, it is best to establish
a periodic maintenance program. It is the
building’s responsibility to maintain a water
system that should provide your unit with
treated and filtered water to keep water
flowing freely through your equipment.
With these simple maintenance procedures
carried out on a proper maintenance
schedule, your unit should provide many
years of trouble-free service. The procedures
are covered in greater detail on the following
pages and should be implemented by trained
personnel. But there are certain items that
you, the apartment owner or tenant, can do
to ensure proper unit function:
• Keep the area around your unit clear of
objects that may block air flow into the
unit – furniture, carpets and rugs, etc.
may restrict air movement.
• Keep the top of your cabinet free of
objects that may block air flow out of the
unit – plants, paperwork and books, etc.
should not be placed on or above the
discharge grille area.
• Keep drapes, blinds and other window
treatments clear of the air discharge
area – any blockage of discharge air will
have a negative impact on the unit and
on its ability to properly condition the
room.
General Unit Inspection
Visually inspect unit at least once a month.
Pay special attention to hose assemblies and
connections. Repair any leaks and replace
deteriorated hose immediately to avoid
potential costly damage to your property due
to component failure.

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
11
Evaporator Motor and Blower Assembly
If there is evidence of dirt or dust build-up in
the evaporator motor or blowers, they should
be cleaned either by vacuum cleaning (if
working in an apartment) or by removing the
unit to a workshop location and cleaning with
compressed air.
p
!WARNING: Always obey safety
guidelines for using compressed air
in this latter case.
Your ICE AIR unit has permanently lubricated
motor bearings that do not require additional
lubrication. Blowers and motors are factory
assembled for quiet performance – if there
is any excessive noise and vibration from this
assembly, it should be serviced by a qualified
technician.
Condenser (Water Heat Exchanger)
Generally, if water flow exceeds 3 gpm per
ton, the water velocities should keep your
coil free of scaling of debris that could lead
to erosion and fouling.
Air Filter
1. Remove Permanent Air Filter.
2. Wash Air Filter in warm water and
biodegradable cleaner.
3. Rinse with clean water and allow to dry
completely.
4. Replace Air Filter.
5. As an alternate cleaning method, the
filter may be cleaned on both sides using
a vacuum cleaner and a soft brush type
attachment.
IMPORTANT: Do not operate unit without
filters.
Evaporator Coil
Check the coil for cleanliness and uniformity
of fins. If the coil is dirty, vacuum clean with
a soft brush attachment. This is the only form
of cleaning that should be carried out within
an apartment. If the coil requires additional
cleaning, the unit must be removed and
cleaned using compressed air and/or
washed. These operations MUST be carried
out in a facility properly equipped to handle
this type of work in a safe and professional
manner.
Roomside Component Cleaning
IMPORTANT: Power MUST be disconnected
before carrying out any of the following
cleaning!
To access the components within the chassis
of the unit:
1. Unit must be in OFF Position.
2. Disconnect unit from power source.
3. Remove the unit front cover/access
door by unscrewing the retaining screws
that hold it in place. You will then have
access to the unit components.
NOTE: Pictures of components and parts
may vary depending on your model.

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
12
Troubleshooting
IMPORTANT: It is not the intent of this maintenance manual to
resolve any problems with the operation of your ICE AIR unit.
Please contact a trained servicer or building maintenance
staff immediately if your unit fails to perform properly.
1. Contact a trained service technician to conduct full unit
diagnostics and repair to equipment.
2. Record any unit that does not operate noting the unit serial
number on your report.
If unit is not operating, conduct the following checks:
1. Check the electrical connections.
2. Check the voltage and current against the electrical
specifications on the unit nameplate.
3. Look for wiring errors. Check for loose screw connections in both
line and low voltage terminals.
4. Check the water supply piping for proper water connection.
5. Check for dirty filters.
6. Check indoor fan for proper operation.
7. Check that unit did not cycle off due to improper thermostat
settings.
8. Check for fault codes on the control board – consult the Board
Troubleshooting Table.
p
! RECOGNIZE THIS SYMBOL AS A SAFETY PRECAUTION.
p
!WARNING: ICE AIR will not be responsible for any injury or
property damage arising from improper service or service
procedures. If you install or perform service on this unit, you
assume responsibility for any personal injury or property
damage which may result. Many jurisdictions require a license
to install or service heating and air conditioning equipment.
p
!WARNING HIGH VOLTAGE: Disconnect all power before
servicing or installing unit. Multiple power sources may be
present. Failure to do so may cause property damage,
personal injury or death.
Board Troubleshooting Table
Display (Fault Code) LED
Yellow Green Red
Normal mode OFF ON OFF
HP Protection (E1) OFF OFF Flash
LP Protection (E2) Flash OFF OFF
Evaporator Freeze Protection (E3) Flash ON Flash
Coaxial Coil Low Temperature Protection (E4) Flash ON OFF
Temperature sensor malfunction (E5) OFF Flash OFF
High Voltage Protection (E6) OFF OFF ON
Low Voltage Protection (E7) OFF ON ON
Condensate water overflow protection (E8) ON OFF OFF
Ambience Low Temperature Protection (E10) ON Flash OFF

Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to ICE AIRs ongoing product development programs, the information in this document is subject to change without notice.
13
Twelve (12) Month Warranty of ICE AIR units – ICE AIR,
LLC, herein referred to as “ICE AIR,” warrants to the
original owner that the entire unit is free from defects
in material and workmanship for a period of twelve (12)
months from the date of delivery. Any part of portion
thereof which becomes defective under normal use
during the period of this warranty will be repaired or
replaced provided ICE AIRs examination shall prove to its
satisfaction that the part was or became defective under
normal use. ICE AIRs obligations under this warranty
are limited to: (a) Repairing the defective part or (b)
furnishing a replacement part provided the defective
part is returned to the factory, without shipping damage,
transporting charges prepaid. No reimbursement will be
made for expenses incurred in making field adjustments
or replacements unless specifically authorized in writing
by the Company.
The Company is not obligated under this warranty for
field labor such as service for inspection, removing,
packing and/or reinstalling water source unit, nor for the
return transportation charges.
OPTIONAL Extended Refrigeration
Circuit Warranty
The Optional Extended Refrigeration Circuit Warranty
MUST be purchased from ICE AIR within thirty (30) days
from date of delivery to be valid. The hermetically sealed
refrigeration circuit (consisting of the motor, compressor
assembly, evaporator coil, coaxial/condenser coil and
interconnecting tubing) is warranted to the original
owner for four additional years from date of the
expiration of the Twelve Month Warranty. Components
under this warranty will be supplied at ICE AIRs expense
provided the failed component is returned to the factory.
This optional warranty does not include any other parts
of the equipment such as fans, fan motors, controls,
cabinet parts, electrical relays, capacitors, protective
devices, or wiring. ICE AIR is not obligated under this
warranty for field labor such as service for inspection,
removing, packing, and/or reinstalling the refrigeration
circuit, nor for return transportation charges. ICE AIR
reserves the right to make a handling and inspection
charge in the case of parts or equipment improperly
returned as defective and/or as being in warranty.
To obtain assistance under the parts warranty or to
purchase the optional extended warranty, simply contact
ICE AIR Customer Service at 80 Hartford Avenue, Mount
Vernon, New York 10553. Telephone [phone].
The Twelve Month and the OPTIONAL Extended
Refrigeration Circuit Warranty (which must be purchased
separately) constitute the buyer’s sole remedy. They are
given in lieu of all other warranties. There is no implied
warranty of merchant-ability or fitness for a particular
purpose. In no event and under no circumstance
shall ICE AIR be liable for incidental or consequential
damages, whether the theory is breach of this or any
warranty, negligence, or strict tort.
No person (including any agent, salesman, dealer or
distributor) has authority to expand ICE AIRs obligation
beyond the terms of these express warranties, or to
state that the performance of the product is other than
that published by ICE AIR.
General Conditions
The above warranties are void if ICE AIRs equipment
has been damaged, misused, subjected to abnormal
use or service or its serial number has been altered,
defaced, or removed, or payment for the equipment is in
default. ICE AIR is not responsible for service to correct
conditions due to misapplication, improper installation,
inadequate wiring, incorrect voltage conditions or
unauthorized opening of the refrigeration circuit, nor for
consequential damages. In case ICE AIRs equipment
is installed in conjunction with cabinets, grills, louvers,
controls or other parts manufactured by others, these
warranties shall apply only to ICE AIRs manufactured
portion of the equipment. The conditions of the standard
warranty plan are effective for 18 months from TCO. ICE
AIR reserves the right to make a handling and inspection
charge in the case of parts or equipment improperly
returned as defective and/or as being warranty.
Important
The following are the responsibility of the user. They
are not manufacturing defects, and are therefore not
included in the warranty plan.
1) Failure of unit to operate satisfactorily due to
improper amount of air on evaporator coil or air
supply to air cooled condensers.
2) Damage to unit or unsatisfactorily operation due to
improper cleaning of evaporator coil or use of unit
in corrosive atmosphere locations such as chemical
plants, refineries, or salt spray areas.
3) Damage to unit from unsatisfactory operation due
to blown fuses, inadequate or interrupted electrical
service, use of improper electrical protective devices
or operation of unit on power supply other than
covered by nameplate rating of unit.
4) Damage due to failure to properly maintain unit.
5) Damage due to transportation or handling prior to and
during installation.
6) Damage due to accident or from alteration, improper
installation, tampering.
7) Filter cleaning or replacement.
8) Misapplication.
Check, Test and Start
Check, Test and Start of the air conditioners by an
experienced person is the responsibility of the installing
contractor. This consists of physically confronting each
unit operating in both heating and cooling modes and
correcting any minor deficiencies noted. After the
equipment leaves the factory, it may become damaged
or maladjusted during transportation or on the job.
Sometimes wires are disconnected accidentally, or fan
motors move on their bases due to rough handling,
causing fans to strike; a component(s) may be
inoperable. The correction of such conditions is part of
the Check, Test and Start. Note that unless otherwise
specifically agreed to in writing, ICE AIR includes no field
labor, Check, Test, and Start (or the like) in the price of
its equipment.
Installation
ICE AIR is not responsible for the design, execution
and performance of the installation method or any of
the accessory items used during installation such as
seals, caulking, weatherproofing, supporting structures,
attachment means, louvers and frames supplied by
others.
80 Hartford Avenue, Mount Vernon, NY 10553
Tel: 877-ICE-AIR-1 (877-423-2471)
Fax: [phone]
email: [e-mail]
www.ice-air.com
© 2018 by ICE AIR, LLC ICE6106 01/18
Limited Warranty