Icreon HSD390DS User manual

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USB 3.0 Dual Head Docking Station
User Guide
MODEL : HSD390DS

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Contents
1. Packaging Contents 3
2. System Requirements 3
3. Locating the controls 4
4. Installing the docking station 5
4.1 Installing the device driver on Windows operating systems 5
4.2 Uninstalling the device driver from Windows operating systems 6
4.3 Connecting the docking station to your computer 7
5. Using the docking station 8
6. Working with the docking station 10
6.1 Understanding the video output modes 11
6.2 Working with the docking station utility 13
7. Helpful Tips 17
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1. Packaging Contents
2. System Requirements
 Intel 1.6GHz dual core CPU or higher
 1GB memory or higher
An ATI, Intel®, or NVIDIA graphics card installed
 30 MB of free hard disc space or more
 An available USB 2.0 or USB 3.0 connector
 Microsoft Windows XP SP2 or higher
 Microsoft Windows 7 32/64
Microsoft Windows 8 32/64
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Install CD
HSD390DS USB3.0 cable

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3. Locating the controls
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①
②
③
④
⑤
⑥
⑦⑧
⑨
⑩
①Power button Used to turn on or turn off the docking station .
②Power indicator on Used to indicate whether the docking station is powered
normally.
③Headset and microphone combo jack Used to connect a microphone, a headset, or a
speaker.
④Front panel super speed USB 3.0 Used to connect USB devices (USB 1.0, USB 1.1, USB
connector 2.0, and USB 3.0 compatible).
⑤Rear panel super speed USB 3.0 Used to connect USB devices (USB 1.0, USB 1.1, USB
connector 2.0, and USB 3.0 compatible).
⑥Gigabit Ethernet connector Used to connect a local area network (LAN) cable.
⑦DVI-I video output connector Used to connect an external monitor with a DVI cable.
You also can connect a DVI-I to VGA adapter to the
DVI-I video output connector, and connect the
external monitor with a VGA cable to the DVI-I to
VGA adapter.
⑧HDMI output connector Used to connect an external monitor with a HDMI cable.
⑨USB 3.0 upstream connector Used to connect a notebook computer.
⑩DC-in power jack Used to connect the power adapter.

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The disc starts automatically. If the disc does not start automatically, do one of
the following:
If the autoplay window opens, click Run ICREON_HSD_(version).exe
If the autoplay window does not open, do one of the following:
– For the Windows XP, Windows Vista, or Windows 7 operating system, go into
My Computer or Computer, then double-click the CD/DVD drive icon.
– For the Windows 8 or Windows 8.1 operating system, open File Explorer and
click Computer or This PC, then double-click the CD/DVD drive icon.
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4. Installing the docking station
4.1 Installing the device driver on Windows operating
systems
Wish to put the drive CD in the computer and laptop CD-ROM
Follow the instructions on the screen to install the device driver.
Restart your computer after the completion message is displayed. The system
will automatically identify and configure the docking station . The video output
function of the docking station will be automatically enabled after the
configuration is completed.

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4.2 Uninstalling the device driver from Windows operating
systems
For the Windows XP, Windows Vista, or Windows 7 operating system:
1. Exit all applications that use the docking station .
2. Click Start ➙Control Panel ➙Programs and Features ➙Uninstall
DisplayLink Graphics.
3. Follow the instructions on the screen to uninstall the device driver.
4. Restart your computer if necessary.
For the Windows 8 operating system:
1. Exit all applications that use the docking station.
2. Go to Control Panel by doing one of the following:
• From the desktop, move the pointer to the top-right or bottom-
right corner of the screen to display the charms, and then click
Settings ➙Control Panel.
• From the Start screen, do the following:
a. Move the pointer to the top-right or bottom-right corner of the
screen to display the charms.
b. Click Search.
c. On the Apps screen, scroll to the right side, and click Control Panel
in the Windows System section.
3. Depending on your Control Panel mode, do one of the following:
• Click the Uninstall a program option under the Programs menu.
• Click Programs and Features.
4. Select the DisplayLink Graphics software and then right-click your mouse. The
Uninstall option is displayed.
5. Click Uninstall.
6. Follow the instructions on the screen to uninstall the device driver.
7. Restart your computer if necessary. 6

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4.3 Connecting the docking station to your computer
To connect the docking station to your notebook computer, do the following:
1. Connect the dc-in connector of the power adapter to the docking station.
2. Connect the power plug of the power cord to an electrical outlet. Press the power
button to turn on the docking station .
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3. Connect the USB B plug of the USB 3.0 cable to the USB 3.0 upstream
connector on the docking station.
4. Connect the USB A plug of the USB 3.0 cable to an available USB connector on
the notebook computer.
Notes:
• Connecting the docking station to any connector other than a USB 3.0 connector or using
any USB cable other than a USB 3.0 cable might impact on the docking station
performance, especially the video playback and Ethernet performance. However, the
supported maximum resolution will not be reduced.

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5. Using the docking station
This chapter provides information on how to use the headset and microphone combo
jack, Gigabit Ethernet connector, USB connectors, and video output connectors on the
docking station ..
Using the headset and microphone combo jack
The headset and microphone combo jack on the docking station is a 3.5 mm
microphone combined stereo line-out jack. It only works for the standard 3.5 mm
headset or microphone.
To use the headset and microphone combo jack on the docking station , connect your
headset, microphone, or speaker to the headset and microphone combo jack.
Note: The headset and microphone combo jack on the docking station are
automatically enabled when you have successfully connected the docking station to
your notebook computer and installed the device driver. However, if you cannot hear
anything from the headset connected to the headset and microphone combo jack on
the docking station , you can manually enable the headset and microphone combo
jack on the docking station .
Using the Gigabit Ethernet connector
To use the Gigabit Ethernet connector on the docking station , connect the docking
station to standard 10 Mbps, 100 Mbps, or 1000 Mbps network, and wait until the
docking station is fully configured by the Windows operating system.
Using the USB connectors
To use the USB connectors, connect a USB device to any of the five USB connectors on
the docking station with a USB cable.
When the USB device is correctly connected to a USB connector on the docking
station , an information window will be displayed in the Windows notification area,
indicating that the USB device has been connected to the computer.
Using the USB 3.0 connector with battery charging function
The USB 3.0 connector with battery charging function enables you to charge USB
devices even when the computer is in sleep or hibernation mode, or the docking
station is disconnected from the computer.
Notes:
• Most of the mobile devices can be charged by the USB 3.0 connector with battery
charging function, but some devices with special configuration might not be charged.
• The charging time varies depending on the device configuration and the
environment.
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Using the video output connectors
The video output connectors on the docking station consist of one HDMI output
connector and one DVI-I video output connector. You can simultaneously connect two
external monitors to the docking station using the two video output connectors. You
do not have to disconnect the docking station from your notebook computer each
time when you connect the external monitors to the video output connectors.
To use the video output connectors, connect the DVI cable of the external monitors to
the video output connectors on the docking station .
You also can connect an external monitor with a VGA connector to the docking station
using a DVI-I to VGA adapter.
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6. Working with the docking station
Identifying your monitors
If you are simultaneously connecting two external monitors to your notebook
computer using the docking station , click the ICREON DOCKING STATION icon in the
Windows notification area, and you might see menus named as 2.ICREON DOCKING
or 3. ICREON DONCKING. The serial numbers at the beginning of the menus are
automatically and randomly assigned by the Windows operating system, which can
help you match the menus with the corresponding monitors. Select the monitor that
you want to configure, and then you can configure the color quality, the screen
rotation, the screen resolution, and the video output modes for the selected monitor
through the submenu options under the corresponding menu. Before doing any
monitor configuration, you need to firstly identify your monitors.
To identify your monitors, do the following:
1. Click the DisplayLink Manager in the Windows notification area. A pop-up menu
opens.
2. Select Video Setup. A window opens.
3. Right-click the monitor number icon as you want in the top panel, and then select
Identify. The selected monitor number is displayed on the corresponding monitor
screen. If you want to identify all monitors at a time, depending on the operating
system you are using, click Identify or Identify all in the top right corner of the
window.
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6.1 Understanding the video output modes
The docking station works in the following three video output modes:
• “Extend mode”
• “Mirror mode”
• “Single-display mode”
By default, the docking station works in extend mode.
Extended Mode
When the docking station is in extend mode, it splits your display across multiple
monitors.
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There are three options when you are using extend mode:
• Extend: When you select this option, your notebook computer monitor becomes
the primary display and the external monitor(s) become the secondary display(s),
and the external monitor display(s) are on the right side of the notebook
computer monitor display by default.
• Extend To: When you select this option, your notebook computer monitor
becomes the primary display and the external monitor(s) become the secondary
display(s). You can give each monitor its own frame buffer through the submenu
options Right, Left, Above, and Below or through drag operations. The display
space is a continuous area; therefore, windows and objects can be moved between
different displays, or even straddled across multiple displays.
• Set as Main Monitor: When you select this option, the external monitor(s)
become the primary display(s) and the notebook computer monitor becomes the
secondary display.

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Mirror mode
When the docking station is in mirror mode, it clones your notebook computer screen
to the external monitor(s). The docking station automatically selects the settings
(screen resolution, color quality, and refresh rate) for the external monitor(s), which will
enable the best resolution based on your notebook computer.
To enter mirror mode, do the following:
1. Click the ICREON DOCKING in the Windows notification area. A pop-up menu
opens.
2. Select ICREON DOCKING ➙Mirror.
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Single-display mode
When the docking station is in single-display mode, it enables you to show your
desktop on only one screen.
There are two options when you are using single-display mode:
• Notebook Monitor Off: When you select this option, the display of your notebook
computer monitor turns off and the display of the external monitor turns on.
Note: This option is available when there is only one external monitor
connected to the docking station .
• Off: When you select this option, the display of external monitor(s) turn off and the
display of your notebook computer monitor turns on. However, the other functions
such as audio, Ethernet, and USB connection can still work though the display is off.

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6.2 Working with the docking station utility
Checking for updates
The docking station utility is able to check whether there is any update for the device
driver in the Windows 7, Windows8, and Windows 8.1 operating systems.
To check for device driver updates, do the following:
1. Click the ICREON DOCKING STATION icon in the Windows notification area. A pop-
up menu opens.
2. Select Check for updates. The docking station utility will automatically search for
available device driver updates.
Notes:
• This feature is supported only in the Windows 7, Windows 8, and Windows 8.1
operating systems.
• The ICREON DOCKING STATION icon is displayed only when an external
monitor is connected to the docking station .
• Ensure that your notebook computer is connected to the Internet when you
are using this feature.
Manually enabling the headset and microphone combo jack
To manually enable the headset and microphone combo jack on the docking station ,
depending on the operating system you are using, do one of the following:
For the Windows XP operating system:
1. Click the ICREON DOCKING icon in the Windows notification area. A pop-up menu
opens.
2. Select Audio Setup. The Sound and Audio Devices Properties window opens.
3. Click the Audio tab.
4. Select a USB audio line-out device from the Sound playback panel, and then select
a USB audio line-in device from the Sound recording panel.
For the Windows Vista, Windows 7, Windows 8, or Windows 8.1 operating system:
1. Click the ICREON DOCKING icon in the Windows notification area. A pop-up menu
opens.
2. Select Audio Setup. The Sound window is displayed.
3. Click the Playback tab to select a USB audio line-out device, and then click the
Recording tab to select a USB audio line-in device.
4. Click OK.
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Optimizing the video playback quality
In the Windows Vista, Windows 7, Windows 8, or Windows 8.1 operating system, the
docking station enables you to optimize the video playback quality when there are
some quality issues, such as a tear or split. After optimizing, the display will be
smoother and clearer.
To optimize the video playback quality, do the following:
1. Click the ICREON DOCKING icon in the Windows notification area. A pop-up
menu opens.
2. Select ICREON DOCKING ➙Optimize for Video.
Note: This setting is not supported in the Windows XP operating system.
Rotating the external monitor display
The docking station enables you to rotate only your external monitor display(s) as
you want.
To rotate the external monitor display, do the following:
1. Click the ICREON DOCKING STATION icon in the Windows notification area. A
pop-up menu opens.
2. Select ICREON DOCKING STATION ➙Screen Rotation, and then select one of
the following options:
• Normal: The external monitor display remain the same as your notebook
computer monitor display.
• Rotated Left: The external monitor display rotate 90 degrees to the left.
• Rotated Right: The external monitor display rotate 90 degrees to the right.
• Upside-Down: The external monitor display become upside-down.
Setting the color quality of the external monitor
The docking station enables you to select a target color quality for the external
monitor display. The available options are 16-bit or 32-bit. Bit means the color depth
of the display. The default and recommended setting is 32-bit.
To set the color quality of the external monitor, depending on the operating system
you are using, do one of the following:
For the Windows XP or Windows Vista operating system:
1. Click the ICREON DOCKING STATION icon in the Windows notification area. A
pop-up menu opens.
2. Select Video Setup. A window opens.
3. In the Color Quality area, select Medium (16 bit) or Highest (32 bit).
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For the Windows 7 operating system:
1. Click the ICREON DOCKING STATION icon in the Windows notification area. A
pop-up menu opens.
2. Select Video Setup. A window opens.
3. Click Advanced settings, and then click the Monitor tab.
4. Select High Color (16 bit) or True Color (32 bit) from the Colors drop-down list
box.
5. Click OK to save the setting.
Note: This feature is not supported in the Windows 8 and Windows 8.1 operating
systems.
Setting the resolution of the external monitor
The docking station enables you to set the resolution of the external monitor.
In extend mode and single-display mode, you can set the resolution of the external
monitor by doing the following:
1. Click the ICREON DOCKING STATION icon in the Windows notification area. A
pop-up menu opens.
2. Select ICREON DOCKING STATION ➙Screen Resolution, and then select the
desired screen resolution option for the external monitor. For example, “2048 x
1152” means that the video output resolution will be 2048 by 1152 pixels.
In the mirror mode, you can set the resolution of the external monitor by doing the
following:
1. Click the ICREON DOCKING STATION icon in the Windows notification area. A
pop-up menu opens.
2. Select Video Setup. A window opens.
3. Depending on the operating system you are using, do one of the following:
• For the Windows XP or Windows Vista operating system:
In the Resolution area, move the slider right to increase or left to decrease the
resolution of the external monitor.
• For the Windows 7, Windows 8, or Windows 8.1 operating system:
In the Resolution drop-down list box, move the slider up to increase or down
to decrease the resolution of the external monitor.
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Supported resolutions and refresh rates
The following table lists the refresh rates supported at various resolutions for the
docking station video output.
Supported resolutions and refresh rates
SN Resolution Refresh rate (Unit: Hz)
1 640 x 480 60, 67, 72, 75, 85
2 720 x 400 70, 85, 88
3 720 x 480 50, 60
4 768 x 576 50, 60
5 800 x 480 60
6 800 x 600 56, 60, 72, 75, 85
7 832 x 624 75
8 848 x 480 60
9 1024 x 600 60
10 1024 x 768 60, 70, 75, 85
11 1152 x 864 75
12 1152 x 870 75
13 1280 x 720 50, 60
14 1280 x 768 60, 75, 85
15 1280 x 800 60
16 1280 x 960 60, 85
17 1280 x 1024 60, 75
18 1360 x 768 60
19 1366 x 768 50, 60
20 1368 x 768 60
21 1400 x 1050 60, 75, 85
22 1440 x 900 60
23 1600 x 900 60
24 1600 x 1200 60
25 1680 x 1050 60
26 1920 x 1080 50, 60
27 1920 x 1200 60
28 2048 x 1080 60
29 2048 x 1152 60

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7. Helpful Tips
General
1. The ICREON DOCKING STATION icon is not displayed on your screen.
The ICREON DOCKING STATION icon is displayed only when an external
monitor is connected to the docking station . If an external monitor is
connected, ensure that the video cable is fully inserted into the docking
station and the monitor.
2. The power and connection indicator of the docking station is not on.
Ensure that you have correctly connected the power supply to the docking
station and a working electrical outlet, and that you have pressed the power
button. Do not use any power supply other than the one provided with the
docking station .
3. You connect the docking station to a computer with the provided USB 3.0
cable, but the docking station does not work.
a. Ensure that the docking station is well powered by its power supply. The
docking station always needs external power supply for operation, because it
does not take power from the USB connector attached to your notebook
computer.
b. Ensure that the device driver of the docking station is well installed; if not,
install the device driver and restart the computer.
c. Ensure that the USB connector on your computer works well; if not, replace
with other USB connectors.
4. You cannot start your notebook computer when it is connected with the
docking station .
Ensure that you use the USB 3.0 cable provided with the docking station .
Video output
1. The external monitor display(s) are blank.
• Ensure that the notebook computer connected to the docking station is
running correctly and is not in standby
or hibernation mode. When the notebook computer is in standby or
hibernation mode, the external
monitor display(s) are always blank.
• Ensure that the device drivers are installed following the installation
instructions and the icon for the
docking station is visible in the Windows notification area.
• Ensure that the video output function is not disabled.
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• Ensure the following connections are correct:
– The connection between the USB 3.0 cable and your notebook
computer
– The connection between the USB 3.0 and the docking station
– The connection among the power supply, the docking station , and
the electrical outlet
– The connection between the video cable and the video output
connectors
Note: For the connection of the VGA connector, ensure that the DVI-I to VGA
adapter also is secured by the screws on both sides of it.
• If the problem persists, disconnect all connections of the docking station , and
uninstall the docking station device driver.
Then, reinstall the docking station and the device driver.
2. You cannot play back videos on your external monitor(s) but can play them
back on your notebook computer monitor.
Some notebook computers do not support the Certified Output Protection Protocol
(COPP), and you will not be able to play back the protected videos on the external
monitors connected to the docking station . The Corel WinDVD 10 program also has
limitations on playing back videos in the Windows XP operating system.
To play back videos on the external monitor(s), you can connect the external
monitor(s) to the VGA connector(s) on your notebook computer, and extend the
display to the external monitor(s).
3. You cannot drag an application window to the other monitor(s) in the
Windows XP or Windows Vista operating system.
In the Windows XP or Windows Vista operating system, you cannot drag a
maximized window unless you reduce the window to a smaller size.
To drag a window from one monitor to the other(s), do the following:
a. On the window that you want to drag, click the Restore Down button or
double-click the title bar to make the window exit from its maximized status.
b. Drag the title bar of the window to the monitor that you want the window
to be displayed.
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4. The images on the external monitor(s) flutter.
To solve the problem, check the following:
• Ensure that the external monitor(s) are well connected to the video output
connectors of the docking station .
• Check the display resolution setting of the notebook computer and ensure
that the resolution is supported by the docking station .
• Check that you do not select Optimize for Video in the Windows Vista,
Windows 7, Windows 8, or Windows 8.1 operating system. If you select it, you
might see double image in full screen mode when you right-click the screen
to open the setting menus.
5. The images on the external monitor(s) are not in correct colors.
To solve the problem, do the following:
a. Ensure that the external monitor(s) are well connected to the video output
connectors of the docking station .
b. Check the display resolution setting of the computer and ensure that the
resolution is supported by the docking station .
6. Your computer can play back Web flashes. However, when you drag the
window to the external monitor(s) and maximize the playback window, the
playback stops.
To solve the problem, Right click on the video screen, and click setting. Uncheck
Enable hardware acceleration, and play again.
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Audio
You cannot hear anything through your notebook computer speakers or you
cannot use the audio connectors on the notebook computer.
By default, notebook computers use the headset and microphone combo jack
on the docking station and disable built-in audio connectors when the docking
station is connected.
To enable the built-in audio connectors on your notebook computer, depending on
the operating system
you are using, do one of the following:
For the Windows XP operating system:
1. Right-click the volume icon in the Windows notification area.
2. Select Adjust Audio Properties, and the Sound and Audio Devices Properties
window is displayed.
3. Click the Audio tab.
4. Select a built-in audio device from the Sound playback panel, and then select
another built-in audio device from the Sound recording panel.
For the Windows Vista, Windows 7, Windows 8, or Windows 8.1 operating system:
1. Right-click the volume icon in the Windows notification area.
2. Select Sounds, and the Sound window is displayed.
3. Click the Playback tab to select a built-in audio device, and then click the
Recording tab to select another built-in audio device
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