Inctel IN-X300 User manual

IN-X300
I
IN N- -X X3 30 00 0 U Us se er r G Gu ui id de e
Inctel co,.ltd would like to thank you for purchasing this product.
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Table of Contents
1. Product Features ..................................................................................................................................................................... - 3 -
What is the access terminal kit?.......................................................................................................................................... - 3 -
What is the terminal services software?.............................................................................................................................. - 3 -
Features............................................................................................................................................................................... - 3 -
Minimum System Requirements......................................................................................................................................... - 3 -
Operating Systems.............................................................................................................................................................. - 4 -
Conceptual Diagram ........................................................................................................................................................... - 4 -
2. Installation .............................................................................................................................................................................. - 4 -
Install the IN-X300 PCI Card ............................................................................................................................................. - 4 -
Connect Peripheral Devices................................................................................................................................................ - 6 -
Install the software drivers.................................................................................................................................................. - 6 -
Install the terminal services software and register.............................................................................................................. - 7 -
3. Product Registration ............................................................................................................................................................. - 13 -
Online Registration........................................................................................................................................................... - 16 -
Offline Registration .......................................................................................................................................................... - 18 -
4. Uninstallation........................................................................................................................................................................ - 21 -
5. Updating the Terminal Services Software............................................................................................................................ - 21 -
6. Using the management console............................................................................................................................................. - 22 -
Local Settings ................................................................................................................................................................... - 22 -
Sessions............................................................................................................................................................................. - 23 -
Information & Settings ..................................................................................................................................................... - 26 -
USB-Device Assignment(s).............................................................................................................................................. - 30 -
7. Troubleshooting an error message........................................................................................................................................ - 31 -
Troubleshooting the access terminal................................................................................................................................. - 31 -
Troubleshooting the host PC............................................................................................................................................. - 32 -
8. Glossary................................................................................................................................................................................ - 32 -
9. FAQ ...................................................................................................................................................................................... - 33 -
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1. P
Wh
Wh
Fea
Min
roduct Features
at is the access terminal kit?
The IN-X300 access terminal kit enables you to dramatically cut computing costs by sharing the untapped power
of PCs. The kit includes three access terminals, one PCI card, and terminal services software that work together to
efficiently harness excess computing capacity and enable multiple users to share a single PC. Best of all, IT staff and
end users do not need special training because this end-to-end solution is easy to manage and is compatible with
standard PC applications.
at is the terminal services software?
Note: This document uses the following terms interchangeably: "User software," "host INCTEL software,"
"terminal services software “and” NCX-2000-XP".
NCX-2000-XP, the terminal services software for the IN-X300, divides the host PC's resources into independent
sessions that give each user their own robust PC experience. One PC can support up to seven users.
tures
Cost effective
Save up to 70% on your computing costs versus buying a traditional desktop PC.
Minimal maintenance required
You only have to maintain and upgrade the host PC.
Simultaneous desktop operation
Each user can run their own applications.
Supports multiple resolutions
1024x768, 800x600, 16-bit color
Small, efficient and eco-friendly
With a small footprint and no moving parts, the IN-X300 runs completely silent and saves energy by using only
5 watts. Its design meets strict environmental guidelines and is ROHS compliant.
imum System Requirements
For one IN-X300 PCI card, a host PC with at least the following:
• A 1.3 GHz processor
• 512 MB RAM
• Keyboard, mouse, and monitor required for each access terminal
• Speakers optional for each access terminal (amplified speakers recommended)
For two IN-X300 PCI cards, a host PC with at least the following:
• A 2.4 GHz processor
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• 1 GB RAM
• Keyboard, mouse, and monitor required for each access terminal
• Speakers optional for each access terminal (amplified speakers recommended)
Op
Co
erating Systems
• Windows
• Linux
nceptual Diagram
2. I
Ins
nstallation
tall the IN-X300 PCI Card
1. Disconnect all peripheral and power cables from the host PC.
2. Remove the system cover of the host PC.
3. Find an available PCI slot for the IN-X300 PCI card.
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4. Insert the IN-X300 PCI card and secure the end of the card to the chassis with a retaining screw.
Note: If required, you can use the included low profile bracket.
5. Replace the cover and reconnect all peripheral and power cables.
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Connect Peripheral Devices
Connect each access terminal to a port on the PCI card using the included Ethernet cables. You can also use any
standard Ethernet cable. Do not exceed the length limit of 15 feet. Also, do not use any Ethernet equipment, such as
a hub or a switch, between the access terminal and the PCI card. Connect peripheral devices to each IN-X300 access
terminal.
Note: Please use amplified speakers.
Note: A LAN cable between the IN-X300 PCI card and the access terminal as long as 33 feet (10 meters) is
allowed if the cable is high quality. Category 6 (Cat6) cables are recommended. Lower quality cables can be a
maximum of 16 feet (5 meters) long.
Install the software drivers
Turn on the host PC. After Windows starts, it will automatically bring up a dialog box called “Hardware Update
Wizard.” Insert the Software Installation CD into the host PC's CD drive. The “Hardware Update Wizard” dialog
box will ask whether it is OK to contact Windows Update to find drivers for the IN-X300 PCI card. Note: Do not
install anything from Windows Update for the IN-X300 PCI card. The driver installation must be done using the
IN-X300 setup application. Select the “No, thanks” radio button and click the “Next” button.
Windows will now automatically bring up a window called, “Found New Hardware Wizard.” Select the “Install
the software automatically (Recommended)” radio button and click the “Next” button. Next, Windows will search
for an IN-X300 bus enumerator driver. Windows will display a message that says the IN-X300 bus enumerator
driver has been found and it has not passed Windows Logo testing to verify its compatibility with Windows XP.
Click on the “Continue Anyway” button. In the next window, click the “Finish” button.
Now Windows will bring up a similar set of dialog boxes as it did for the IN-X300 bus enumerator. This time it’s
for the IN-X300 graphics controller. In the “Hardware Update Wizard” dialog box, select “No, not this time” and
click on the “Next” button. In the “Found New Hardware Wizard” dialog box, select “Install the software
automatically (Recommended)” and click the “Next” button. Windows searches for the IN-X300 graphic controller
driver and brings up a dialog box that says the driver has been found and it has not passed Windows Logo testing.
Click on the “Continue Anyway” button and then the
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“Finish” button in the next screen.
The previous paragraph’s process is repeated two more times.
Install the terminal services software and register
Go to "My Computer", open the CD drive's icon, and start the "Install.exe" application.
At the installation screen, click the "software" button.
Before the installation starts, the installation software attempts to connect to the Internet to compare the software
version on the CD with the latest software version on the host server. If there is a later version on the host server, a
prompt will appear to ask if you want to use the version on the CD or if you want to download the latest version and
use it.
Note: It is recommended to download the latest version and use it rather than use an older version on the CD.
At the "Welcome" screen, click the "Next" button.
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At the antivirus and firewall warning screen, click the "Next" button.
At the software license screen, you may view the software license and print it out. When you are finished, click
on the "I agree" checkbox, and then click the "Next" button.
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At the software terms of use screen, you may view the software terms of use document and print it out.
When you are finished, click on the "I agree" checkbox, and then click the "Next" button.
At the readme file screen, you may view the readme file and print it out. When you are finished, click the "Next"
button.
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At the "Choose destination location" screen, you can install to the default location, or you can choose a different
location. When you are finished, click on the "Next" button.
At the "Choose Password for Administrator" screen, select whether or not to use an administrator password and
whether or not to install the Network Administration Console. If you choose to use an administrator password, enter
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it and retype it. Click on the "Next" button.
Note: The Network Administration Console allows you to administer the terminal services software
and the access terminals in your network. It is recommended to be installed at least once on each
network to enable administration tasks. It may be installed on every software installation.
The next dialog box requires registration information.
The software is installed.
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At the "Add new users" screen, select whether or not you would like to add new users to the system. If you click
on the "Yes" button, the installation program will launch a screen to administer user accounts on the host PC. If you
click the "No" button, the installation process will continue without bringing up the user administration screen.
Note: It is recommended that all users have their own user accounts to enable control of their own settings.
At the "NCX-2000-XP successfully installed" screen, select whether or not to restart the computer.
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Note: It is required to reboot the computer before using the software or the access terminals connected to the host
PC.
3. Product Registration
When registering the terminal services software, all the access terminals must be connected to the host PC.
Product registration uses the Internet and enables downloading updates and technical support. Select "Product
Registration" in the Windows Start menu.
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At any time during the registration process, you can click on the "Cancel" button and the process will be
cancelled at that point.
At any time during the process, you can use the "Back" button to return to previous screens in the registration
process to change your entries.
At the welcome screen, if you have password protection turned on, enter your password. Click the "Next" button.
At the "Collecting information" screen, if the data fields are not already populated, enter the registered user's
name, company, country, zip code, address, phone number, fax number, email address, and second address line (city
and state) (use “relevant information” instead). Each field must be entered in this window. When you are finished,
click on the "Next" button.
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At the "Choose method" window, you can select what registration function to invoke. For the online registration
functions, you can select whether to register or unregister the software and associated access terminals. In the offline
functions, you can select whether to register or unregister the software and associated access terminals via a file that
can be emailed, cancel a pending registration, or manually input keys from the offline registration process. Select the
registration function you want to invoke and click on the "Next" button.
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If you choose online registration, follow the instructions here. If you choose offline registration, skip ahead to
that section.
Online Registration
When you select to register or unregister online, the next screen allows you to select what serial numbers to
register or unregister. The window shows you a list of all access terminal serial numbers that are accessible via
Ethernet by the host PC. For each serial number, the window shows if it is registered or not registered. Select which
access terminals to register or unregister by clicking the appropriate check boxes and click on the "Next" button.
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In the "Ready to register" screen, you see the user information you entered and the serial numbers you chose to
register or unregister. Confirm the information is correct and click on the "Next" button to complete the process.
In the "On-line Registration process" screen, you see the registration progress. Once the online registration
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process is complete, the window shows the results of the process, including which serial numbers were successfully
registered. Click on the "Finish" button.
Offline Registration
When you use offline registration, you can email a data file that includes the serial numbers you want to register
or unregister. When the registration or unregistered is processed, you receive a key that must be input manually into
the registration screens. To start the process, select whether to register or unregister offline.
When you select to register or unregister online, the next screen allows you to select what serial numbers to
register or unregister. The window shows you a list of all access terminal serial numbers that are accessible via
Ethernet by the host PC. For each serial number, the window shows if it is registered or not registered. Select which
access terminals to register or unregister by clicking the appropriate check boxes and click on the "Next" button.
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In the next window, you see the user information you entered and the serial numbers you chose to register or
unregister. Confirm the information is correct and click on the "Next" button.
In the next screen, you select where to place the file that must be emailed.
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Once you create the file, you can copy it to another PC, if necessary. Email the file to
[email protected]. You will receive an email reply that includes an activation key for each serial number that
you selected to register or unregister.
When you receive the activation keys, start the registration program again and select "Key Input".
In the next window, you are given the ability to select a serial number that is pending offline registration or
unregistration and enter the corresponding activation key. When you have entered the key and selected the correct
serial number, click on the "Accept" button. Do this for each serial number.
When you are finished, click on the "Finish" button to complete the process.
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