TYAN M3289 User manual

M3289 & M3290
Server Management Daughter Card
& Tyan System Operator
Revision v1.0
Copyright © TYAN Computer Corporation, 2004-2005. All rights reserved. No part of
this manual may be reproduced or translated without prior written consent from TYAN
Computer Corp.
All registered and unregistered trademarks and company names contained in this
manual are property of their respective owners including, but not limited to the
following:
TYAN is a trademark of TYAN Computer Corporation
Intel is a trademark of Intel Corporation
QLogic, Zircon, and combinations thereof are trademarks of QLogic Corporation
Windows and HyperTerminal are a trademark of Microsoft Corporation
ARM is a registered trademark of ARM Limited
JDK is copyrighted by Sun Microsystems, Inc.
ACE and TAO are copyrighted by Douglas C. Schmidt
Winpcap is copyrighted by the University of California, Lawrence Berkeley Laboratory
Information contained in this document is furnished by TYAN Computer Corporation
and has been reviewed for accuracy and reliability prior to printing. TYAN assumes no
liability whatsoever, and disclaims any express or implied warranty, relating to sale
and/or use of TYAN products including liability or warranties relating to fitness for a
particular purpose or merchantability. TYAN retains the right to make changes to
product descriptions and/or specifications at any time without notice. In no event will
TYAN be held liable for any direct or indirect, incidental or consequential damage, loss
of use, loss of data or other malady resulting from errors or inaccuracies of information
contained in this document.
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Table of Contents
Box Contents
About this Manual Page 3 Page 4
Chapter 1: Overview
1.1 What are SMDC and TSO? Page 5
1.2 Features of Tyan Server Management Page 5
1.3 How SMDC and TSO work
1.4 Operating System Compatibility Page 6 Page 6
Chapter 2: Hardware Information
2.1 What is SMDC Page 7
2.2 Card Images Page 8
2.3 Card Layouts Page 9
2.4 Jumper Setting Page 9
2.5 Card Features Page 11
2.6 Card Installation
Page 14
Chapter 3: Software Information
3.1
3.1.1
3.1.2
What is TSO
Three Components
Four Software Parts
Page 18
Page 18
Page 18
3.2
3.2.1
3.2.2
3.2.3
3.2.4
TSO Connection Models
Simple Intranet Model-1
Simple Intranet Model-2
Simple Intranet Model-3
Complex Intranet Model
Page 20
Page 20
Page 21
Page 21
Page 22
3.3 TSO Access Model Page 23
3.4 Features Page 24
3.5
3.5.1
3.5.2
3.5.3
3.6
3.6.1
3.6.2
3.6.3
Pre-setup and Installation
Pre-setup
Installation
Run TSO
TSO Access
In-Band Access
Out-of-Band Access
Discovery Setting
Page 25
Page 25
Page 26
Page 30
Page 29
Page 29
Page 31
Page 35
Chapter 4: Troubleshooting
Technical Support

Box Contents
The retail motherboard package should contain the following:
1 x TYAN System Management Daughter Card
1x 50-pin Ribbon Cable
1 x Serial-to-Serial Cable
1 x Standard PCI Bracket
1 x Low Profile PCI Bracket
1 x HD Bay Bracket (Option)
1 x SMDC & TSO User’s Manual
1 x TYAN TSO CD
If any of these items are missing, please contact your vendor/dealer for replacement
before continuing with the installation process.
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About this Manual
This manual is designed to provide the basic information for the SMDC M3289 and
M3290. It includes the introduction of hardware, software and general troubleshooting
procedures.
Chapter 1: Overview – Includes the basic introduction of SMDC, TSO and Server
Management.
Chapter 2: Hardware Information – Introduces the hardware information, including
card features, specification, components, jumper setting and installation procedure.
Chapter 3: Software Information – Introduces the software information of TSO (Tyan
System Operator), including features and how SMDC and TSO work.
Chapter 4: Troubleshooting – Provides the general troubleshooting procedures the
users will meet in their daily work, effectively reducing the problems happened in the
process of server management.

Chapter 1: Overview
Servers today provide the necessary resource for corporate databases, financial and
statistical analysis data, military defense networks, and much more. To act as the heart
and soul of any network, servers must be infallible or near infallible. There must be
competent management of IT resources at all times in order to keep servers and
networks running smoothly and without incident. However, most network and server
administration staff can just provide part of that support, they cannot be present 24
hours a day, 7 days a week, on a constant 365-day calendar.
To help provide a solution for constant vigilance, the server remote management card
eliminates the problem of having an administrator on call at all times. Tyan has the
entire package to manage servers and networks. This makes the Tyan solution one of
the most complete IT resource tools available.
1.1 What are SMDC and TSO?
SMDC stands for Server Management Daughter Card while TSO stands for Tyan
System Operator. The TSO is software made by Tyan which acts as a front end client
that provides additional functionality for the SMDC. The SMDC and TSO offer remote
management over servers. The remote management gives the ability to monitor and
control remote resources, such as temperature monitoring, fan control, turning system
on/off, or modifying system settings remotely.
1.2 Features of Tyan Server Management
Monitor various system components remotely
-such as fans, processor temperature, and more
Remote power on and power off
Console redirect
-the ability to view system remotely
Alert and error actions
-such as audible beep, e-mail, power down and reboot
SMDC runs on stand-by power
-the SMDC will continue to function, even if the system is not
powered on
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1.3 How SMDC and TSO work
The brief descriptions below will help explain how these items function. For further,
more in-depth descriptions, please refer to Chapter 3: Software information.
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Agent – a system with SMDC installed
The SMDC is installed in the Agent system that uses a
compatible/supported Tyan motherboard.
Manager – manages the Agent
The Manger is set up to manage the Agent that has the SMDC.
The Manager and Agent should be in same subnet.
Console – communicates with Manager
The Console is used to monitor and control the Agent through the
Manager.
1.4 Operating System Compatibility
SMDC is operation systems independent.
And TSO,the remote management software is compatible with the following operation
systems:
Microsoft®
Windows® 2000
Windows® XP (32/64-bit)
Windows® Server 2003 (32/64-bit)
Red Hat®
RH Linux 7.2, 7.3, 8.0, 9.0 (32/64-bit)
Adv. Server 2.1, 3.0, 4.0 (32/64-bit)
SuSE®
SuSE Enterprise Server 8.0, 9.0
(32/64-bit)
Professional 9.0, 9.1, 9.2,9.3 (32/64-
bit)

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Chapter 2: Hardware Information
2.1 What is SMDC
The Tyan Server Management Daughter Card (SMDC) is a powerful, yet cost-efficient,
solution for high-end server management hardware packages. The SMDC provides
remote system monitoring and control even when the operating system is absent or
fails, and empowers server boards with advanced industry standard features. It
effectively enables IT Managers to have remote and multi-interface access to monitor,
control, and diagnosing activities.
The SMDC is powered by an intelligent controller known as the Baseboard
Management Control (BMC). The BMC is a standalone mini-CPU that runs on its own
Real Time Operating System (RTOS) to complete a variety of tasks. Backed by
QLogic’s reliable ARM7 technology, systems are consistently monitored and
supported.
Unlike regular cards such as AGP cards, network cards or SCSI cards, the SMDC is
not a peripheral card that requires any hardware specific driver. As long as standby
power supports the system, the SMDC will monitor the system.
The Tyan SMDC provides many diverse methods to communicate with the hardware.
There is flexibility to choose among Keyboard Controller Style (KCS), Block Transfer
(BT) style, Intelligent Chassis Management Bus (ICMB), Intelligent Platform
Management Bus (IPMB), Emergency Management Port (EMP) and standard IPMI-
Over-LAN communication as defined in latest IPMI 1.5 specification. The Tyan SMDC
is compatible with all IPMI-compliant software as well as with the Tyan System
Operator™ (TSO) software package. The SMDC hardware is OS-dependent and is
fully compatible with all major Operating Systems.

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General Features of SMDC
Feature Description
BMC QLogic Zircon V2 based on ARM7 technology
IPMI Version 1.5 Spec
FRU “Field Replaceable Unit” Information Storage
SDR Sensor Data Record
SEL Sensor Event Log
GPIO “General Purpose Input and Output” lines for future expansion.
IPMB Intelligent Platform Management Bus
EMP Emergency Management Port
ICMB Intelligent Chassis Management Bus
RTC Real Time Clock
IPMI-Over-LAN Remote sensor monitor, host control and system diagnose
Remote Host
Control Power up, down, reset, power cycle or NMI through LAN port
Remote Sensor
Monitor SMDC provides sensor information as long as BMC receives enough operating power.
Remote
Diagnostic
SMDC allows for system diagnostic when the system is not in
operation (both intentionally or accidentally) through remote IPMI
command execution.
BMC Firmware
Update SMDC supports onboard update of the BMC firmware.
ASF Alert Standard Forum
TSO Tyan System Operator ™

2.2 Card Images
M3289
M3290
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2.3 Card Layouts
M3289
M3290
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2.4 Jumper Setting
M3289
Label Header Type/Part Description Pin Layout
J1 HDR25X2_SVM_A SVM Edge Connector A Reserved
J2 CHS_LED Reserved for debug
Pin 1 GND
J8 HDR2 Back up power input Pin 2 5V input
J9 HEADER7X2 JTAG Reserved
Pin 1 GND
J10 HDR2 SMDC Hard Reset Pin 2 BMC_RESET#
Pin 1 SCL
Pin 2 GND
J11 HDR2 I2C Bus #1 Connector Pin 3 SDA
Pin 1 DCD
Pin 2 RXD
Pin 3 TXD
Pin 4 No Connection
Pin 5 GND
Pin 6 No Connection
Pin 7 RTS
Pin 8 CTS
Pin 9 RI
J28 HDR5X2 UART / Emergency
Management Port (Pin5 GND
type)
Pin 10 No Connection
Pin 1 SDA
Pin 2 GND
Pin 3 SCL
J41 HDR4 SMDC Private I2C Bus
Connector/LCD Extension
Port (ZS Bus #3) Pin 4 5VSB out
Pin 1 Reserved
J45 HDR2 Test Jumper
(ZGPIO23/ZLRST# Jumper)
Default: CLOSED Pin 2 Reserved
Pin 1 DCD
Pin 2 RXD
Pin 3 TXD
Pin 4 DTR
Pin 5 GND
Pin 6 DSR
Pin 7 RTS
Pin 8 CTS
Pin 9 RI
J46 HDR5X2
Serial Console Input
(Pin-5-GND type)
Pin 10 No Connection
Pin 1 DCD
Pin 2 DSR
Pin 3 RXD
J47 HDR5X2 Serial Console Input
(Pin-9-GND type)
Pin 4 RTS

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Pin 5 TXD
Pin 6 CTS
Pin 7 DTR
Pin 8 RI
Pin 9 GND
Pin 10 No Connection
M3290
Label Header Type/Part Description Pin Layout
J1 HDR25X2_SVM_A SVM Edge Connector A Reserved
J2 Reserved Reserved for debug
Pin 1 GND
J8 HDR2 Back up power input Pin 2 5V input
J9 HEADER7X2 JTAG Reserved
Pin 1 DCD
Pin 2 RXD
Pin 3 TXD
Pin 4 No Connection
Pin 5 GND
Pin 6 No Connection
Pin 7 RTS
Pin 8 CTS
Pin 9 RI
J28 HDR5X2 UART / Emergency
Management Port
Pin 10 No Connection
Pin 1 SDA
Pin 2 GND
Pin 3 SCL
J41 HDR4 SMDC Private I2C Bus
Connector (ZS Bus #3) Pin 4 3VSB out
Pin 1 Reserved
J45 HDR2 Test Jumper
(ZGPIO23/ZLRST# Jumper)
Default: CLOSED Pin 2 Reserved
Pin 1 SDA
Pin 2 GND
Pin 3 SCL
J46 HDR4
SMDC Private I2C Bus
Connector (ZS Bus#4) Pin 4 3VSB out
Pin 1 Reserved
Pin 2 Reserved
JP47 HDR3 IO Configuration Address
setting 1-2 Closed: 4E/4F
(Default)
2-3 Closed: 2E/2F Pin 3 Reserved

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2.5 Card Features
The SMDC M3289 and M3290 are equipped with the following features:
Hardware Monitoring
Protocol and Standard
Auxiliary Communication Interface
Auxiliary SMBus / I2C buses
Teamed with other IPMB Devices (PMCs and EMCs)
Remote Monitor, Control and Diagnostics
Remote Console Redirect over LAN
Sensor Data Record
System Event Log
Field Replaceable Unit Information Storage
Real Time Clock
Upgrade BMC firmware
“Always Ready”
TYAN System Operator ™ (TSO)
OEM Drivers
Front Panel LED and Buzzer (Optional)
Hardware Monitoring
The latest hardware from TYAN is equipped with Baseboard Management Controller
(BMC) from QLogic Zircon which provides not only system monitoring but also remote
manageability. The BMC can always monitor the hardware regardless of how the
operating system is running. With the BMC onboard, any IPMI-compliant software can
monitor, control or diagnose the hardware locally, or from a remote site.
Protocol and Standard
•Intelligent Platform Management Interface (IPMI)
•Remote Management and Control Protocol (RMCP) for IPMI-Over-LAN
•Alert Standard Forum (ASF)
Auxiliary Communication Interface (Other standard devices that the SMDC
communicates with)
•IPMB = Intelligent Platform Management Bus
•LAN = Local Area Network
Auxiliary SMBus / I2C buses
The SMDC provides 4 dedicated and independent buses for user expansion. Many
devices including Northbridge, Southbridge, Super I/O, Hardware Monitor, LAN
controller, etc., provide I2C communication. These I2C buses bridge the proper
communication between these devices.
Teamed with other IPMB Devices (PMCs and EMCs)
Numerous devices in the market already support IPMB communication. BMC facilitates
the control and management of these devices. PMC stands for Peripheral
Management Controller and EMC stands for Enclosure Management Controller.

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Depending on the overall set up of the system, the SMDC could initialize and
communicate with other PMC/EMC residing on the same IPMB bus. Simply connect
the devices to the designated IPMB connector. Available PMC/EMC options include:
•Satellite controller - SCSI RAID controller unit
•Power supply - power supply unit that has a hardware monitoring chip inside
Remote Monitor, Control and Diagnostics
Sensor Monitor
•Voltage
•Temperature
•Tachometers
•Fan Speed Control / PWM
•Chassis Intrusion
Control Command Set
•Power Up
•Power Down
•System Reset
•System Power cycle
•System NMI
•Watchdog Timer
Diagnostic Command Set
•Power-Good Detection
•CPU Voltage Identification (CPU VID)
•ACPI State Detection
•Request Message Redirection through IPMB and ICMB
•Remote Console Redirection over LAN
Remote Console Redirect over LAN
Remote Console Redirection allows IT managers to effectively control and maneuver
text console of a remote machine. Serial console information goes through the
M3289/M3290 SMDC and is processed over the network. TSO software then
reproduces the exact text console at a remote location. For example, someone may
own a group of servers at a remote location and could change options of those servers
from a completely separate location. Another example is that one may log in to the
Linux serial console through M3289/M3290 SMDC over the network.
See SMDC installation section for details.
Sensor Data Record (SDR)
Each sensor has its own corresponding characteristics. They are built according to
IPMI standard to provide users the most information possible about a sensor. Details
such as measuring units and calibration factors are available while they are not
provided in traditional hardware monitoring systems.
SDR is specific to motherboard. Tyan provides a utility to easily upgrade the BMC
firmware to support each motherboard model.
System Event Log (SEL)
A complete history of system events such as POST events are stored and secured in
non-volatile memory. Critical events within the server detected by the BMC are

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recorded in the SEL. Certain pre-programmed actions may take place such as system
reboot or system shutdown.
Field Replaceable Unit Information Storage (FRU)
Chassis, Board, Product and other important service information are stored and
secured in an area generally known as FRU.
Real Time Clock (RTC)
SMDC maintains its own RTC for scheduling events and keeps it in sync with system
RTC.
Upgrade BMC Firmware
The BMC supports Firmware Flash through IPMI firmware commands. The Firmware is
stored in boot block flash part. The boot block section code is normally programmed in-
factory and it provides protection against accidental flash failure or power loss.
BMC Firmware may be upgraded from a remote console running Tyan System
Operator (TSO). See TSO section for details.
“Always Ready”
SMDC runs on stand-by power; all monitoring and alerting operations of BMC can
begin full operation by using only standby power.
Tyan System Operator ™ (TSO)
TSO is a software tool created specifically for IPMI-compliant systems with SMDC. It
intends to provide IT managers the ability to monitor, control and diagnose their Tyan
server boards with ease and flexibility in a remote configuration. See Chapter 3:
Software Information for further details.
OEM Drivers
Tyan may provide driver support for other third party software at request. Contact your
Tyan support representative for more details.
Front Panel LED and Buzzer (Optional)
In additional to standard BMC functionalities, BMC firmware may control Front Panel
LED and motherboard Buzzer for error warning and display.

2.6 Card Installation
Before you begin, please take the following precautions:
(1) Ground yourself properly before removing the SMDC from the antistatic bag.
Unplug the power cord from your computer power supply and then touch a
safely grounded object to release static charge (i.e. power supply case). For
the safest conditions, TYAN recommends wearing a static safety wrist strap.
(2) Hold the SMDC by its edges and do not touch the bottom of the card.
(3) Avoid touching the SMDC components such as IC chips or connectors.
(4) Place the SMDC on a grounded antistatic surface or on the antistatic bag that
the board was shipped in.
(5) Inspect the card for damage.
Note: This installation guide assumes that the user has already completed installing
their motherboard and chassis.
You can install the SMDC card to your motherboard in three easy steps. Make sure
your system is powered off first.
Step 1:
Find the dedicated location to mount the SMDC.
There are four possible ways to mount the SMDC card.
1. Full-size PCI bracket mounting solution 2. Half-size PCI bracket mounting solution
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3. Direct mounting to TYAN Chassis
solution 4. Hard Driver size bracket mounting solution
Step 2:
Connect 2x25 ribbon cable between Tyan motherboard SMDC connector and Tyan
SMDC J1.
Make sure that the key on the ribbon cable aligns with the key on the connector, and
that the red line on the ribbon aligns with pin 1 of the connector.
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Step 3:
Connect 2x5 ribbon cable between Tyan motherboard COM2 connector and Tyan
SMDC J46 or J47. (Check with www.tyan.com SMDC FAQ for J46/J47 connector)
Make sure that the key on the ribbon cable aligns with the key on the connector, and
that the red line on the ribbon aligns with pin 1 of the connector.
Step 4:
Locate the onboard “SMDC-Link” Network Interface Controller (NIC) on Tyan
motherboard. (Check with www.tyan.com SMDC FAQ for SMDC-Link NIC location)
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Step 5:
Verify/flash Tyan motherboard system BIOS with the SMDC support
(Check with www.tyan.com SMDC FAQ for download information)
The SMDC support system BIOS will display “SMDC detected” and setup serial
console redirection automatically. Users will see the serial console redirection setting
is at “SMDC”.
The “SMDC” serial console redirection setting is as below.
•Remote Access Serial
•Serial Port Number COM2
•Serial Port Mode 19200
•Terminal Type VT100
Step 6:
Verify/Flash/Setup SMDC firmware version
(Check with www.tyan.com SMDC FAQ for download information)
Boot the system to DOS and run “util.exe” which comes with TSO software CD to find
out about firmware version. Make sure the firmware version matching with the Tyan
motherboard model and update to the latest as possible.

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Chapter 3: Software Information
Tyan System Operator (TSO) is an IPMI-aware management tool for systems based on
TYAN motherboards. Through TSO, Users have an easier way to remotely access
system health information, do system maintenance and make the running systems
much safer.
3.1 What is TSO
3.1.1 Three Components
The specially designed software TSO (Tyan System Operator) includes three
components:
zTSO MANAGER
zTSO AGENT
zTSO CONSOLE
TSO supports the following operating system:
Windows 2000, Windows XP Pro (32/64-bit) and Windows Server 2003 (32/64-bit)
RedHat 7.2, 7.3, 8.0 and 9.0, Server 2.1, 3.0 and 4.0 (32/64-bit)
SuSE Server 8.0, 9.0, Professional 9.0, 9.1, 9.2 and 9.3 (32/64-bit)
MANAGER
MANAGER is the core component of TSO. It provides communication between
CONSOLE and AGENT. MANAGER is normally installed at the gateway or proxy
machine in the subnet
AGENT
AGENT runs on a target system which is to be managed. AGENT is normally installed
at a data-server or email-server machines
CONSOLE
CONSOLE provides GUI (Graphic User Interface) for an administrator to perform all
management functions.
3.1.2 Four Software Parts
TSO includes four software parts: Management Console, Authentication Service,
Server Agent and System Monitor. The four parts and their function descriptions are as
following:
Management Console
Provide integrated one-to-many user interface to do remote server management. (OS
supported: Windows XP Pro (32-bit))
zImplement Microsoft Management Console (MMC) 2.0 interface