Infinity 890 HDBF User guide

Instruction for user,
Installation &
Servicing
890 HDBF
Keepthisbookletforservicelogandfuturereference
IMPORTANT
This appliance is guaranteed for 12 months subject to conditions. The 5 year extended parts
warranty will only be valid if the annual service recommended in this manual has been
completed and appliance has been registered online.
Video guides found at http://www.charltonandjenrick.co.uk/infinity-set-up-guides/

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Contents
EXTENDED FIVE YEAR PARTS WARRANTY ..................................................................................................................................................... 1
Benchmark Scheme.................................................................................................................................................................................... 2
Introduction .............................................................................................................................................................................................. 3
Consumer Protection Information........................................................................................................................................................... 3
Lighting the Appliance & General Operation of Control...................................................................................................................... 5
Handset set up video............................................................................................................................................................................... 5
Auto (Thermostatic) Control .................................................................................................................................................................... 7
Menu features........................................................................................................................................................................................... 8
Changing the Handset Batteries............................................................................................................................................................. 8
Cleaning the 890 HD BF Appliance ........................................................................................................................................................ 9
Fuel Bed Layout ...................................................................................................................................................................................... 10
Technical Specification ......................................................................................................................................................................... 12
Siting the Appliance .............................................................................................................................................................................. 13
Commissioning the Appliance ............................................................................................................................................................. 31
Annual Service Requirement. ............................................................................................................................................................... 33
Maintenance .......................................................................................................................................................................................... 35
Short Spares List ...................................................................................................................................................................................... 40
Your Fire Years Parts Extended Warranty ............................................................................................................................................. 41
Four Year Service Log Details................................................................................................................................................................ 42
BALANCED FLUE GAS FIRE COMMISSIONING CHECKLIST ..................................................................................................................... 43
Register Your 12 Month Warranty with Us Today ................................................................................................................................. 44
EXTENDED FIVE
YEAR PARTS
WARRANTY
In order to validate your extended 5 years parts
warranty please read the Benchmark Scheme and
ensure your installer has filled in the appropriate
checklist.

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Issue No 2
Benchmark Scheme
Charlton and Jenrick Ltd is a licensed member of the Benchmark Scheme which aims to improve the
standards of installation and commissioning of domestic heating and hot water systems in the UK
and to encourage regular servicing to optimise safety, efficiency and performance. Benchmark is
managed and promoted by the Heating and Hotwater Industry Council. For more information and
the full code of practice please visit www.centralheating.co.uk
Please ensure that the installer has fully completed the Benchmark Checklist on the inside back
pages of the installation instructions supplied with the product and that you have signed it to say
that you have received a full and clear explanation of its operation. The installer is legally required to
complete a commissioning checklist as a means of complying with the appropriate Building
Regulations (England and Wales).
All installations must be notified to Local Area Building Control either directly or through a
Competent Persons Scheme. A Building Regulations Compliance Certificate will then be issued to
the customer who should, on receipt, write the Notification Number on the Benchmark Checklist.
This product should be serviced regularly to optimize its safety, efficiency and performance. The
service engineer should complete the relevant Service Record on the Benchmark Checklist after
each service.
The Benchmark Checklist will be required in the event of any warranty.
It is a requirement that the gas fire is installed and commissioned to the manufacturer’s instructions
and the data fields on the commissioning checklist completed in full.
To instigate the guarantee, the gas fire needs to be registered with the manufacturer within one
month of the installation.
To maintain the guarantee, it is essential that the gas fire is serviced annually by a Gas Safe
registered engineer. The service details should be recorded on the Benchmark Service Interval
Record and left with the householder.

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890 HD BF USERS INSTRUCTIONS
Introduction
The 890 HD BF has been designed and tested to the requirements of EN 613 and is suitable for use in Great
Britain.
890 HD BF incorporates a single gas valve which selects ignition pilot, with variable setting between low and
high setting and is operated via remote control hand device or optional smart app device. This system is
powered by mains electricity via pre-wired transformer plus supply cord. Alternative power supply is
available for users during mains interruptions.
The 890 HD BF incorporates a safety device in form of an FLAME SUPERVISION DEVICE, which
constantly monitors the flame and will cause the gas to be switched off if the flames are
extinguished for any reason. THIS DEVICE MUST NOT BE OVERRIDDEN. If this situation occurs on a regular basis
have the appliance checked by a qualified engineer. The problem may be due to a blocked or
restricted flue.
Consumer Protection Information
As manufacturers and suppliers of heating products, we take every care to ensure that the design and
construction has to meet the general safety requirements when properly used and installed. To this end, our
products are thoroughly tested and examined before dispatch.
Any alteration that is not approved by the manufacturer could invalidate the approval of the appliance,
operation of the warranty and could affect your statutory rights.
This appliance could contain some materials that could be interpreted as being injurious to health. It is the
users / installers responsibility to wear protective clothing when handling the following materials. Artificial
fuel, mineral wool, insulation material, refractory/ceramic fibres and glass yarn. May be harmful if inhaled,
may be irritating to skin, eye, nose and throat.
When disposing of refractory / ceramic materials to keep dust to a minimum these materials should be
securely wrapped in polythene and clearly labelled “RCF waste”. These materials are not classified as
hazardous waste and should be disposed of at a site licensed for disposal of industrial waste.

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890 HD BF USERS INSTRUCTIONS
Important Information
The appliance is for use on Natural Gas (G20 @ 20mbar)
In Great Britain, the appliance must be installed by a competent person whose name appears on the gas
safe register. All Gas Safe engineers should possess an ID carrying the logo below.
The glass front of this appliance acts as a dress guard, conforming to BS 1945 (1997)
however a fireguard to BS6539 (1997) must be used to protect young children, the elderly or
infirm.
The Appliance must not be used with the glass safety screen removed or if it is damaged or cracked.
During initial “burn off”, an odour may be evident during the first few hours of use. This is due to the surface
coating on the metal work “burning off”. The odour produced is harmless and will disappear after a short
period of time.
During the normal operation of the fire some black staining may appear on some parts of the fuel bed. This
is quite normal. However, if excessive black staining occurs it may be due to the fuel bed shapes laid
incorrectly. This should be checked prior to contacting a service engineer.
Care must be taken to prevent any damage being caused to surrounding soft furnishing or decoration.
Many embossed vinyl coverings may become discoloured if placed too close to the appliance. It is
suggested that a sample of the proposed wall covering should be placed above the appliance at its
hottest point first. The appliance should then be run on high rate over a couple of days
It is advised that this appliance is serviced annually as recommended by Gas Safe. This is more likely to
provide trouble-free operation and is a requirement of the extended warranty.
In GB (Great Britain) the fire does not require purpose built ventilation.
It is quite normal to experience expansion noises from within the metal work structure of the assembly. This
will be more noticeable due the warm up and cool down period when operating the appliance.

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Lighting the Appliance & General Operation of Control
Display overview
Press to awaken the handset from its dormant sleep mode at any time. Fig 1 shows the display neutral,
ready to turn on.
Turn on (start up).
Pressing and holding displays an “UNLOCK” graphic Fig 2 prompting the button to be pressed
simultaneously. Whilst both & are pressed a progress bar Fig 3 will complete. If either button is
released before the progress bar has completed the operation will cancel. Once the progress bar has
completed the handset will display the status of the fire (priming –ignition –pilot –main burner) finishing at
the fire “on” display screen Fig 4
Handset set up video
http://www.charltonandjenrick.co.uk/handsetguide/

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890 HD USERS INSTRUCTIONS
Flame height adjustment
Once the fire has been started (after a period of 10 minutes) the flame height can be decreased by
moving your finger clockwise or decreased moving your finger anti-clockwise using the selector wheel.
Once the desired flame level is set, remove your finger from the selector wheel to transmit your selection to
the receiver. Six flame levels are selectable. Press whilst the display is active to display the current flame
level.
Turn off (shut down)
To turn the appliance off, press and hold down until the progress bar has completed. If the is
released before the progress bar has completed the operation will cancel.
Mode select
With the fire running on manual operation you can access three further “modes”. Press for “mode”. Use
the selection wheel to cycle through the three options, “Auto”, “Sleep” and “Light”. Press to select
“Auto” or “Sleep”
Sleep:- Use the selector wheel to choose from the available time range of 5 minutes to 1 hour 30 minutes.
Once the desired countdown time has expired the appliance will turn off. By pressing the button during
the countdown will cancel the countdown timer if required.
Light:- Use the selector wheel and scroll to the “light” option. An appliance back light can be turned on or
off by pressing the button.

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890 HD BF USERS INSTRUCTIONS
Note: The handset contains a sensitive temperature measurement device. To achieve the best thermostatic efficiency
do not place the handset near the heat source, avoid covering, direct sunlight or near a draft or open window etc.
Place the handset at a midpoint in the room or area being heated. Allow 5-10 minutes for the handset to stabilize if
subjected to extremes of temperature.
Auto (Thermostatic) Control
Press to awaken the handset from its dormant sleep mode at any time.
Selecting auto control
The “auto” function can only be selected once the appliances has been started and initiated into
“manual” mode. Once in manual mode, press and release the button to enter the “mode” options.
Auto is the first option, press to enter auto mode.
Adjusting target temperature
Use the selection wheel to increase or decrease the temperature to the desired level, release your finger
from the wheel to transmit the target temperature (See Fig 5) to the receiver. The “auto” function will now
modulate the flame height to achieve your target temperature. The selectable temperature range is 1°C to
29°C.
Cancelling auto function
Press to “end” and cancel the “auto” control. The handset will return to manual control.

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Menu features
The menu can be accessed by pressing and holding the button (approx. 5 seconds) until the menu
graphic completes (see fig 6). Use the selector wheel to highlight one of the available options. Press to
enter the required option.
Set clock
The handset clock has a dedicated 24 hour display. Use the selector wheel to firstly set the hours. Press
to change to minutes select. Use the selector wheel to change the minutes. Press the button to alternate
hours and minutes to make any other alterations. Finally, press the button to save the clock setting.
Display
Temperature display units-use selector wheel to select either Celsius (degree C) or Fahrenheit (degree F).
Press the button to save selection.
Gas fire (pair code)
The device screen displays the current operating channel of the handset. To delete the channel press &
simultaneously or to return to the menu option.
Reset
To restore the handset back to its original factory setting select “reset” from the menu options. Press - & -
simultaneously to complete the reset command –to return to the menu options.
Changing the Handset Batteries.
The handset operates from four AAA 1.5V batteries. New alkaline batteries
are recommended. Do not mix new and old batteries. When inserting the
batteries, observe and position batteries according to the battery
compartment graphics (see Fig 7). When the batteries are inserted the
handset will attempt to pair.

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Cleaning the 890 HD BF Appliance
Ensure the appliance is cold before proceeding.
The outer metalwork frame should be cleaned using a dry duster.
To clean the glass panel,Loosen the bottom 5 M4 nuts but do not remove completely. Remove the
remaining M4 nuts and glass clamps (See Fig 8). Carefully lift the glass panel from within the bottom glass
clamp.
Using a damp cloth and warm soapy water will remove a majority of stains. For more substantial marking we
recommend the use of ceramic hob cleaner. These are available from all leading supermarkets. The brands
of hob cleaner we have tested and found suitable are “Hob brite” & “Bar Keepers Friend”. Ensure the glass
is dry and re-assemble.
Note- Never operate the appliance when the glass panel is removed or broken. The glass may discolour quickly when first
installed, and it should be cleaned. This is due to the burning of the refractory fuel bed shapes.
To Clean the Pilot assembly. Loosen the bottom 5 M4 nuts but do not remove completely. Remove the
remaining M4 nuts and glass clamps (See Fig 8). Carefully lift the glass panel from within the bottom glass
clamp. Remove the log and bark chip shapes. Lift out the burner front cover. The pilot is located on the
front right hand side of the appliance, remove any debris in or around the pilot head and the aeration hole.
This can be achieved using the nozzle of a vacuum cleaner. It is advisable not to blow the debris within the
pilot head or aeration hole as this may cause more of a restriction and not rectify the problem.
Note-Take care when cleaning in this area so as not to damage the pilot assembly.
Cleaning the fuel bed shapes. (Please refer to customer protection information on page 2 of this booklet
before cleaning or replacing any refractory materials).
The fuel bed components are delicate and they should be handled with great care. They can be brushed
very gently with a soft brush to remove dust or any deposits. A vacuum cleaner may only be used after the
loose components and moulded shapes have been removed from the 890 HD BF firebox.
It is important that all fuel bed shapes are positioned as shown in these instructions.

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Fuel Bed Layout
The Log & bark shapes must be positioned in accordance to the following instructions to give the correct
flame picture & reduce the risk of glass staining.
Place a thin layer of vermiculite across the burner taking care around the pilot area. Insert the front grill into
the gap between the burner and front edge of the box.
Locate the first 2 logs on their locating pins in the positions shown.
Place a further two log shapes as shown. No 4 shape will need to be located first.

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890 HD BF USERS INSTRUCTIONS
Place a further two log shapes as shown, No 5 shape will need to be located first. Place small pockets of
emberglow in the area highlighted.
Place the four corresponding overlay shapes as shown.
Place the remaing six ember shapes within the inlet cover as shown.
6
5
No 5 log should be located
first
Place a small amount of emberglow in the highlighted below. Excessive amount of the
wire fibre can effect the flame appearance and the cross lighting of the burner
10
9
8
7

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890 HD BF INSTALLATION INSTRUCTIONS
Technical Specification
NOTE: The efficiency of this appliance has been measured as specified in BS EN613-2001 and the result is
81.8%. The gross calorific value of the fuel has been used for this efficiency calculation. Gastec have
certified the test data from which it has been calculated. The efficiency value maybe used in the UK
Government’s Standard Assessment Procedure (SAP) for energy rating of dwellings.
Model
Gas
CAT
Gas
Type
Working
Pressure
Injector
Gas
Input
NOX
Class
Country
890 HD BF
I2H
Natural
Gas
20 mbar
Mrk
400
6.0 KW
Gross
5
GB, IE

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Packaging Check List
1 x Glass Panel
1 x Boxed Fuel Bed
1 x Transformer Plug
1 x Battery Holder
1 x Emergency Power Battery Adaptor
1 x RF Handset
4 x AAA 1.5V Batteries
Siting the Appliance
Regulation and warnings
This appliance must only be installed in Great Britain and Eire.
The appliance is suitable for use on natural gas only.
When fitted in the GB the fire does not require purpose provided ventilation
In GB it is the law that all gas appliances must be installed by a competent person GAS SAFE registered
installer, in accordance with the Current Gas Safe (installation and user) Regulations. All relevant parts of
the local and national building regulations and all relevant recommendations of the following British
standards. Failure to do so could lead to prosecution.
The following are relevant codes of practice and British Standards:-
B.S 5871
B.S 5440 Part 1 & Part 2
B.S 6891
This appliance must be installed to current versions of the above standards and include any relevant
amendments to:-
The building regulations issued by the department of the environment.
The building standards (Scotland) (Consolidated) Regulations issued by the Scottish development office.
Eire the appliance must be installed by a competent person and installed in accordance with the current
edition of I.S 813 document gas installation, the current building regulations and the current ETCI rules for
electrical installation, if appropriate.

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890 HD BF INSTALLATION INSTRUCTIONS
Prior to installation ensure that the local distribution conditions (identification of the type of gas and
pressure) and adjustment of the appliance are compatible G20 @ 20 mbar only.
The front of the fire act as a dress guard, conforming to BS 1945 (1971) and satisfies the heating appliance
regulations (1991). However, a guard conforming to BS6539 (1984) must be used to protect young children,
the elderly or infirm.
GENERAL REQUIREMENTS
The flue and air duct length must be between 100mm to 600mm.
The fire is supplied with a standard pipe length of 600mm.
The flue and air duct must not have any bends or joints.
The flue outlet must terminate on a suitable outside wall.
The minimum flue terminal clearances, which must be maintained, are as shown below.
A. Directly below an openable window or other opening. E.g. air brick 300mm
B. Below gutters, soil pipes or drainpipes 300mm
C. Below eaves 300mm
D. Below balconies or carport roofs 600mm
E. From vertical drainpipes and soil pipes 75mm
F. From internal and external corners 300mm
G. Above ground, roof or balcony level 370mm
H. From a surface facing the terminal 600mm
I. From a terminal facing the terminal 1200mm
J. From an opening in a car port into a dwelling e.g. door, window, etc. 1200mm
K. Vertically from a terminal on the same wall 1500mm
L. Horizontally from a terminal on the same wall 300mm

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Please note with early cavity wall design prior to 1970. The minimum depth requirement may well be difficult
to obtain. This could result in the need for the firebox to be spaced further from the internal surface of the
plaster and to achieve this larger rebated surround maybe necessary.
Ensure that the transit bolts are removed from the top
of the firebox before installation.
Check with the supplier or manufacturer that the surround meets 1500C minimum rating (attention should
especially be given to manmade materials such as resin).
Builder’s opening aperture size required to install this product.
* Will required an additional 12mm of depth when installed Dry lined hole
in the wall

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Ensure that the transit bolts are removed from the top
of the firebox before installation.
Remove the 2 off M4 x 50mm transit bolts from the top
of the firebox as show above.
These bolts are used to secure the explosion relief flaps
in transit. Failure to remove them could put the user at
risk if the fire were to experience an explosive ignition.
Ensure that the transit bolts are removed from the top
of the firebox before installation.

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INSTALLING THE APPLIANCE INTO CAVITY WALL
Ensure the is a suitable outside wall constructed of non-combustible materials and that the flue position meets
the requirements previously described.
Mark a vertical line on the wall at the intended centre of the appliance up from the horizontal line for a height
of 476mm. Using a long masonry drill, make one pilot hole completely through the wall. Ensure the hole is
drilled accurately at the centre and square to the wall both horizontally and vertically at the cross point
previously marked.
Cut out the brickwork of the inner skin of the cavity wall for the lintel, and fix the lintel. Cut out the brickwork
under the lintel, between the two outside vertical lines into the cavity. Ensure the cut out width is square and
try the appliance into the opening.
Using 150mm core drill cut a hole following the pilot hole. Drill from the outside through to the cavity to give
a good finish on the outside. Remove any cavity insulation from the cut out opening and for a further
100mm into the cavity gap each side and above. Pack “Rockwool” around the sides and top of the
opening into the cavity for a depth of 100mm. Also put some behind the firebox if space is available.

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Open the firebox aperture as of the sizes stipulated in the previous section. Please note the firebox height
from the floor may well vary dependent on the finished height the customer wishes to achieve or the
fireplace that it is being installed with. The minimum finished height from the bottom of the trim to floor level
is 187mm. Slide the firebox back into the chamber and secure the firebox in place.
The 890 HD can be installed using three different methods when going hole in the wall and can also be
installed within a fireplace.
A- Hole in the wall using non-combustible slips or heat resistant plaster edge finish,
B- Within a 25mm rebated fireplace.
C- Hole in the wall Zero Clearance Kit.

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A-Hole in the wall with non-combustible slips or heat resistant plaster edge finish.
Please note:- We recommend the use of heat resistant board and finishing plaster directly around the edge
of the slip plate assembly. This will reduce the risk of cracking of the plaster finish around the appliance but
will not remove the chance of settle cracks appearing over a period of time.
Attach the slip plate assembly to the firebox using 4 off screws
provided.
Using “rawl”plugs and screws retain the firebox via the 6mm holes within the slip plate.