Innovative mobility products Smartscooter Operator's manual

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Version 1.7

INNOVATIVE MOBILITY PRODUCTS LLC

WWW.SMARTSCOOT.COM

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WARNING-THE RISK OF INJURY

SmartScootTM was designed to make every day mobility easy. However, there are certain

risks that

users

should

be

aware

of

when

operating a SmartScoot™

such

as

injury

from

loss

of

control, tipping over, collisions or falls. It is your responsibility to learn how to safely ride the

SmartScootTM to help reduce these risks.

Our

website

and

support

materials

outline

the

potential

hazards

of

driving

the

SmartScoot

TM. Prior

to

riding

the

SmartScootTM,

take

time to thoroughly read and

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A mobility scooter is not a toy. It is an electrically powered scooter and failure to follow

safe

operating

procedures

and

safety

warnings

at

all

times

could

result

in

serious

personal injury or

death in addition to the injury or death of others. Driving a mobility scooter requires a

combination

of

healthy

traits

and

abilities, including but not limited to:

good

vision;

strength;

coordination;

balance

and concentration. If you have these traits and abilities you are on the right track.

Additionally, to safely operate the SmartScootTM, you must be able to:

understand all

of these materials including this Users Instruction Manual which sets forth

safety instructions.

Any questions regarding information contained in this Manual, on our

website, in support materials, about the SmartScoot™ and related equipment, and all other

questions should be sent in writing to [email protected] or called in to our customer service

representatives at (855) 726-6866 (855) SCOOT66.

•

Read

and

understand

all

SmartScoot

TM

reference

materials,

including

this

Users Instruction Manual and all SmartScoot™safety instructions contained in

this Manual.

•

Stand and walk independently or with limited assistance.

• Havesufcienthandstrengthtooperatethethrottleandbrake.

•

Maintain and shift balance to accommodate inclines, declines and turns as described in the

Users Instruction Manual and all SmartScoot™safety instructions.

•

Steer and control the mobility scooter.

•

See pedestrians and vehicles.

•

Judge speeds, distances and slopes.

• Recognize hazards and obstacles in your path.

• Be patient enough to slow down, stop and wait whenever necessary.

• Mount or dismount the mobility scooter without assistance or risk of falling.

• Easily get the mobility scooter in and out of its storage place.

Use both

hands on the handle bars.

•

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Congratulations on the purchase of your SmartScootTM. Please read this Users Instruction

Manual carefully

before

attempting

to

operate

your

SmartScootTM.

This Manual

contains important information regarding the safe operation of your scooter including

safety and training information, battery use and charging and maintenance of your

scooter. Read, understand and pay careful attention to our safety and training sections

and follow

them diligently. Any questions regarding any information contained in this

Manual or other questions in general should be sent in writing to info@smartscoot.com or

called in to our customer service representatives at (855) 726-6866 (855-SCOOT66)

CONTENTS

Page 2

Page 3

Page 4

Page 6

Page 7

Page 8

Page 10

Page 13

Page 15

Page 17

Page 19

Page 22

Page 23

Page 24

Page 26

Page 27

Page 28

Warnings and Disclaimers

Table of Contents

Safety Instructions

SmartScoot™Features

Unpacking Your SmartScoot ™

Assembling Your SmartScoot™

Adjusting Your SmartScoot™

Folding and Lifting Your SmartScoot™

Operating Your SmartScoot™

Getting Started – Learning to Drive Your SmartScoot™

Getting About with Your SmartScoot™

Air Travel

SmartScoot™Storage Luggage Rack, Basket and Cane Holder

Battery and

Battery Charging

ProductSpecifications

Limited Warranty

Trouble Shooting and Maintenance

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The

below

instructions

and

tips

will

help

you

to

operate

the

SmartScootTM

safely.

PLEASE NOTE -

the

SmartScootTM scooter is designed to be used by one person

at a time and is not recommended for any person younger than 16 years old.

•

Read this Manual and all safety and training instructions and all warning labels before

operating the SmartScootTM

•

Do not carry passengers or exceed the maximum weight capacity.

•

Do

not

mount

or

dismount

the

SmartScootTM

unless

it

is

resting

at

a

complete

stop

and

is turned off.

•

Comply with all local laws and regulations while operating the SmartScootTM.

•

Check that all folding levers and clamps are securely locked before use.

•

Always slow down before changing directions and turning.

•

Always keep your feet on the foot rests when driving the SmartScootTM.

•

Always approach small obstacles straight on and at slow speeds. Do not attempt to drive

over curbs, potholes, puddles or any other road hazards. Use common sense when operating

the SmartScootTM. Reckless driving can result in an accident!

5

Reduce speeds through turns or while changing directions.

The

SmartScootTM

is

designed

to

go

over

ﬂat,

paved

or carpeted

surfaces

only.

Do

not

attempt

to

go

over

curbs, through

potholes,

puddles

or

any

other

road

hazard.

You should

not

maneuver

around

these

hazards,

stop

the scooter, dismount it and walk the

scooter around the hazard. Attempting to go over hazards

will cause the unit to tip over.

The

SmartScootTM

is

not

designed

to

go

up

steep

inclines. Attempting

to

drive

up

steep

inclines

can

cause

the

unit to lose momentum.

The

SmartScootTM

was

designed

for

ﬂat,

paved

or

carpeted surfaces. Do not drive the unit on grass, gravel, or

any other textured or bumpy surfaces.

Use caution when driving the scooter over wet surfaces.

Avoid puddles or potential icy conditions. If rain cannot be

avoided, reduce your speed and allow for more stopping

distance.

SAFETY WARNINGS

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FOLDABLE

Can

e

Holder

(Please note - Light now

located on the handlebar)

(Please note - light now

located on the handlebar)

7

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R SMARTSCOOT™

The

SmartScootTM

arrives

is

a

strong

dual

walled

carton.

Carefully

cut

the

packaging

straps from the carton using a scissors and then cut the packing tape to allow access. The

scooter arrives fully folded. The package also includes the adjustable seat, battery charger,

removable basket, basket hardware, luggage rack and Allen wrenches. The battery may be

shipped separately. Accordingly, you will find packaged:

•

The

Folded scooter

•

The

Adjustable Seat and Seat back

•

The

Battery (in some cases, the battery may be shipped separately)

•

The

Battery Charger

•

The

Basket and Hardware

•

The

Luggage Rack

Allen Wrenches

•

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Our product is carefully packaged to ensure that the SmartScootTM arrives in perfect condition.

1. Using a scissors, carefully cut the white wire ties from the product. CAUTION – Do

not cut the black wire ties.

These

are

used

to

route

the

wiring

throughout

the

Scooter.

2. Remove and discard all inner corrugated and other packing materials.

3. If needed, unpack and install the two adjustable rear wheel and axles into the scooter frame

as detailed on page 12.

4. Liftthescooterfrom the center bar outoftheboxandplaceitonalevelatsurface.

Removetherestoftheitems from the box making sure that the above items are present.

Inspect all items before using and take full responsibility for assuring that the equipment is in

good working order and is safe to use.

5. Your battery arrives half charged. Make sure it is fully charged before use.

PLEASE NOTE - Any and all returns must be authorized in advance. The original receipt is

required for any and all returns. The scooter must be returned in its original box.

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1.

Lift

the

steering

column

to

its

upright

position

until it locks in place.

2.

Pull the latch upwards

threading

the

bolt

through

the

center of the locking system.

3.

Turning the lever to the right or left, press down

on the lever to secure the steering column.

4. The steering locking system may loosen with use. Check

frequently and make sure it is tight.

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1.

Take

the

seat back

and

slide

it

into

the

slot

underneath

the

seat.

Tighten

the

black

knob

to

secure

the

seat back

to

the

seat. Lift

the seat

back to its upright position. See Figure 1.

2.

Find the seat post and remove the top locking

pin from the post .To remove the pin, continually

press

down

the

small

knob

on

the

end

of

the

pin until the pin is removed completely from the

system. See Figure 2.

3.

Insert the seat into the attached

seat

post.

Turn the lever on the left while holding the screw

on the right. This tightens the

locking system.

Grab hold of the lever and

pull

it

forward

until

it

tightens.

PLEASE NOTE – Over tightening the

screw will make it difficult for you to tighten the

handle. You might

have

to

loosen

the

screw to

adjust the tension.

The system requires that

you use some force to tighten the latch.

4.

Replace the locking pin into the top hole. Again,

press down the small knob on the pin until the

pin is through both holes in the post.

Instructions for the seat level and seat back can

be found in this Manual in the

Adjusting

Your

SmartScootTM section.

Lever

Latch

Figure 1

Figure 2

9

CONNECTING THE BATTERY

With the SmartScootTM label facing on top and

the battery

label

facing

on

the

left

side,

carefully align

and

slide

the

battery

pack

downward making sure that it slides into place

1.

Twist the top latch to secure the battery.

2.

Insert the

battery cord from the control panel box

into the battery socket.

3.

Turn the switch on the control panel box to the on

position.

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1.

This process requires you to use the enclosed

Allen wrench.

2.

Sitting on the scooter, place your right hand on

the throttle.

3.

Next, lift the hand brake to a comfortable position

on the handlebars. The recommended position

is just below level from the throttle

4.

Slide the Allen wrench into the bolt and tighten

to secure.

F

O

T RESTS

1.

Pull down foot rests.

Battery Socket

LED HEADLIGHT

1. The headlight is to be mounted on the handlebar and is operated independent of

the throttle controls. The headlight should be used in dark conditions.

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TM

With

a

handful

of

adjustable

features,

SmartScootTM

can

accommodate

almost

any

body

type without compromising comfort or safety. The seat post and front steering column adjust

vertically tottheuser’sheight,whileameshseatbackingshiftsforwardorbackwardtoprovide

theright amountofsupport.Eventherearwheelsofferflexibility.Threedifferentsettingsare

available–a bonus for users requiring additional stability while they drive.

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SmartScootTM

allows

to

the

of

the

you

adjust

height

handle

bars.

Simply

open

the

clamp by releasing the

lever. Lift or lower the handlebars to a comfortable

height. When at the desired height, push in the lever to

tighten the clamp.

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The SmartScootTM seat can be adjusted in two ways

for maximum comfort.

Seat Backrest

Slide

the

slotted

bar

on

the

bottom

of

the

seat

backrest

into

the

slot

on

the

bottom

of

the

seat.

Tighten

the

black

knob

once the

desired

seat

back position is obtained.

Seat Height

The

SmartScootTM

seat

can

be

adjusted

to

three different

heights

located

on

the

seat

post.

Please

note

that there are 4 holes on the seat

post. The bottom 3 holes determine the seat

height. The top hole is for seat security which is

further discussed below.

11

TM

1.

Remove

the

seat

from

the

SmartScoot

by

removing

both

pins

from

the

seat post,

releasing the lever

which loosens the clamp.

2.

Once the optimal

seat

height

is

determined,

insert

one

of

the

adjusting

pins

into

the

hole

by

pressing

on

the

small

knob

and

pushing

it

through

both

holes

of

the

attached

seat

post.

Replace the seat onto the scooter.

3.

Push in the lever which will tighten the clamp. If the

clamp does not tighten, turn the lever on the left

while

holding the screw on the right. This

tightens

the

locking system.

Grab

hold of the lever and pull

it forward until it tightens. PLEASE NOTE –

Over tightening the screw will

make

it

difcult

for

you

to

tighten

the handle. You

might have to loosen the screw to adjust

tension. The system requires that you use

some force to tighten the latch.

4. Replace the locking pin into the top hole. Press

down the small knob on the pin until the pin is

through both holes in the post.

S

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To ensure seat security while driving or lifting the SmartScootTM the seat must be securely

attached to the unit. There are two steps required to ensuring seat security.

1.

Tightening the clamp by pushing in the lever.

2.

Inserting the security pin into the top hole of the scooter.

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The rear wheels adjust to three different positions offering the user additional stability when

using the SmartScootTM. The wider the wheel base, the more stable the scooter will be during

use.

PLEASE NOTE – Even though the wider wheel base offers more stability, it also makes it

more difficult to go through doorways.

1.

Remove the two adjusting pins from the rear axle by pressing and holding the button on the

pin and sliding it toward you.

2.

Lift up the lever which loosens the clamps on the rear axle next to the wheels.

3.

Remove both wheels from the scooter, as pictured below.

4.

There are three holes on each side of the axle. The holes closest to the middle of the axle

represent the narrowest position of the wheels. The wheelbase gets longer as you move

towards the outer two holes. PLEASE NOTE – Once you have determined the position

of the wheels,it must be the same position on both sides. For example, the middle

position on left means you have to be in the middle position on the right.

5.

Determine your desired position (narrow, middle, widest).

6.

Slide the wheel and tubing back into the rear axle aligning the appropriate hole for the

desired position, as pictured below.

7. Holding the button on the adjusting pin, slide the pin through the appropriate holes. Make

sure you hold the button until the pin goes through both holes (front and back).

8. Tighten the clamp by pushing down on the lever.

9. Repeat

on the other side

WARNING – Prior to driving make sure that each side is in the same position, that the

alignment pins are through both holes and that the clamps are tightened and secured.

13

FOLDING AND LIFTING YOUR SCOOTER

SmartScootTM was innovatively designed to be lightweight, foldable and easy to transport.

The SmartScootTMwilltinmost

carsandallSUV’s,trucksandvans.Thescootercan

befolded and unfolded quickly without the use of any tools.

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SmartScootTM offers two folding option positions to accommodate various types of spaces.

•

Position

1

allows

the

SmartScootTM

to

fold

down

to

its

smallest

size by

removing the seat first. This size fits into most car trunks, SUV's, trucks and vans.

•

Position 2 allows the SmartScoot™to remain in one piece. This size fits into most SUV’s,

trucks and vans.

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WARNING – IN THIS POSITION DO NOT LIFT THE SCOOTER BY THE STEERING COLUMN.

USE TWO HANDS TO LIFT THE SCOOTER BY THE SEAT POST AND THE CENTER BAR.

1.

Remove the seat by pulling the top security pin from the seat post and by opening the seat

clamp lever. Lift the seat out of the seat post and replace the top security pin in its original

position.

2. Using our Fold n Lock Technology™, fold down the front

steering column by lifting the front lever, pulling the latch

down through the notch and clamp. With one hand on the

steering column use one finger from your opposite hand

to slide the latch sideways until the steering column

releases.

3. Do NOT attempt to lift the scooter by the steering column

only. Use two hands and lift the scooter by the center bar.

There is an enclosed Velcro strap that may be used to

secure the center bar to the steering column.

4. To remove additional weight, you can also remove the battery from the scooter.

Instructions for removing the battery from the scooter can be found in this Manual in the

Battery and Battery Charging section.

5. Once your scooter is placed in your vehicle, engage the parking brake.

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1. Using our Fold n Lock Technology™, fold down the front

steering column by lifting the front lever, pulling the latch

down through the notch and clamp. With one hand on

the steering column use one finger from your opposite

hand to slide the latch sideways until the steering

column releases.

2. Lower the steering column until the handle bars rest

on the seat.

3. Lower the back rest of the seat onto the top of the handle bars, as

pictured.

4. Once your scooter is placed in your vehicle, engage the parking brake.

WARNING – IN THIS POSITION DO NOT LIFT THE SCOOTER BY THE STEERING COLUMN.

USE TWO HANDS TO LIFT THE SCOOTER BY THE SEAT POST AND THE CENTER BAR.

14

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SmartScoot

TM

only weighs just under 40 pounds when fully assembled, making it lightweight

and easy to lift. However, for users who still require an even lighter load, SmartScootTM can break

down quickly and easily into as many as three lighter pieces. The heaviest piece weighs

only 27 pounds, and even better, no tools are required to disassemble the scooter. Users can

choose to remove just the seat or both the seat and the battery. It’s entirely up to you. With

three different options for lifting the SmartScoot

TM

, transporting a mobility scooter has never

been easier.

WARNING - Always lift the scooter by the center bar.

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T

TM

SmartScootTM

was

designed

to

make every day

mobility easy. However, there are still certain risks that

users should be aware of when operating a SmartScoot™

such as injury from loss of control, tipping over, collisions

or falls. It is your responsibility to learn how to safely ride

the SmartScoot™to potentially reduce these risks. Our

website and support materials outline the potential

hazards of driving the SmartScoot™. Prior to riding the

SmartScoot™take time to read and understand all

support materials including this Users Instruction

Manual which contains safety instructions. Any

questions regarding any information contained in

this Manual, our website, any support materials or

any other general questions should be sent in

writing to [email protected] or called in to our

customer service representatives at (855) 726-6866

(855-SCOOT66).

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1.

On/Off Button

Located on the upper left side of the control panel, push in the on/off button to turn on the

SmartScoot™and push the button in again to turn off the SmartScoot™. Turn off your

SmartScoot™when it is not being operated to help preserve the battery life.

2.

Speed Control

The green mode button located below the on/off button is the speed control. You can choose:

low, with a maximum speed of 3 mph; med, with a maximum speed of 5 mph; and high with a

maximum speed of 7 mph. Operate your SmartScoot™at a reasonable speed for both your

personal safety and others. CAUTION - Do not make turns at high speeds.

3.

Battery Charge Indicator

The upper right side of the control panel is the battery charge indicator. The battery indicator has

four levels. When your battery is fully charged, three or four red bar levels will display in red. Over

time and usage, these lights will begin to disappear. Once the indicator reaches two red lights

consistently, avoid driving and charge the battery as soon as possible.

4. Drive/Reverse Button

The red button with the letter D should be pushed to the left to be in the forward function and to the

right with the letter Rfor the reverse function. When in the reverse function, an audible beeping will

alert you and others that the scooter is in reverse.

16

6. Throttle

The throttle is operated by carefully and slowly twisting the grip towards you, similar to a

motorcycle. Always

gently

turn

the

throttle

when

moving

from a

stopped

position

to

avoid front wheel spin.

7. Disc Brake

The SmartScootTM is equipped with a disc brake operated with the right hand. To slow or

come to a complete stop, release the throttle and squeeze the brake inward.

8. Parking brake

The parking brake is a small black lever located above the far left hand side of the brake. To

engage the brake, pull the brake back halfway and at the same time pull back the black

lever until you hear a click.

Once the parking brake is engaged, the front wheel will not

move. To disengage the brake, pull the brake inward and the black lever will snap to the

neutral position and the wheel will move freely.

5.

Horn Button

The green button below the red drive/reverse button is the horn. This button when

pushed will emit an audible alert sound.

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YOUR SMARTSCOOT™

Just like learning to drive a car or ride a bicycle, operating any personal transportation device

inherently

includes

risk

and

takes

practice.

Therefore,

use

caution

as

you

practice operat-

ing

the scooter

in

various

situations.

Keep

the

speed

at

a

reduced

level

until

you’re

comfortable controlling the scooter. The below instructions and practice steps will teach you

to maneuver through doorways, on and off lifts, and up and down ramps.

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O

TTM

Whenpreparingforyourrstride,selectanareathatisat,spacious,andawayfromtrafc

and other obstacles. Bring a friend along to help you follow the instructions while you practice.

Start

driving

with

the

lowest

speed. Please

refer to the Operating Your SmartScoot™section

of this Manual for instructions on the SmartScoots™three speeds.

P

R

A

C

T

I

C

E

S

T

E

P

S

Practice the following steps to help you become comfortable with SmartScoot™.

1.

Adjust your SmartScoo

tTMas instructed in thisManual to fit your body comfortably.

2.

Sit on the SmartScoot™placing your hands on the handlebars and feet on the foot rests.

3. Turn on the SmartScoot

™

by

pushing

the

on/off

button

one

time.

This

will

place

it

in the

lowest speed.

4. Learn

to

use

the

throttle

and

brake.

With

your

right

hand,

apply

pressure

to

the

hand

brake. Releasing the hand brake, slowly turn the handle

(throttle)

and

move

the

scooter

forwardvefeet.Whilereleasingthethrottle,applythehandbrakeandcometoacomplete

stop. Repeat this process several times, each time allowing the scooter to venture farther

before applying the hand brake to come to a complete stop.

PLEASE NOTE – SmartScootTM

is a front-wheel-drive scooter. As a result, fast starts can cause its front wheel to spin,

which can be dangerous for drivers. Slowly turning the handle each time you start will

help to avoid or reduce this condition.

5. Learnto

turn.

Slowly

turn

SmartScootTM

by

using

wide

movements.

Feel

how

the scooter

reacts to your body weight. Shifting your body weight through the turn will help add stability. As

you feel more comfortable, you will be able to make the turns tighter. Always remember

to slow down before turning or changing directions. Going too fast through a turn will cause the

SmartScoot™to tip over. If the SmartScoot™begins to tip, slow the unit down and place your

feet on the ground.

6. Learn to reverse. Prior to putting SmartScootTM in reverse, turn your head to make sure

there are not people or hazards such as curbs, parked cars or walls behind you. While

applying the

brake,

turn

on

the

reverse

function. You

will

hear

a

distinct

repetitive warning

sound.

17

18

Turning your head again to ensure that nothing is behind you, release the brake and

slowly turn the throttle. Only use the reverse function to move away from an obstacle or

back out of an elevator. While in reverse, limit turns or changes in directions.

7.

Avoidsteep inclinesandhills.

SmartScootTM is not designed to be driven up steep inclines

or hills. However, the SmartScoot™should be able to drive up all wheelchair ramps which

comply with government standards. Leaning your body forward, which places more weight

on the front wheel, will aid the scooter up the

ramp.

19

TM

GETTING ABOUT WITH YOUR SMARTSCOOT

While riding your SmartScoot

TM

you will encounter many situations which will require that you

understandtheabilitiesofyourscooter.TheSmartScootTMprovidesreasonablesafetyonatand

level surfaces but is not entirely fool proof on uneven, slanted or inclined surfaces. Additionally

certain

outdoor

and

indoor

conditions

can

create

situations

where

caution

is

advised.

The

following guidelines will help you when encountering certain situations.

T

U

R

N

S

Unlike

a

two

wheeled

vehicle,

the

SmartScootTM

CANNOT be “leaned” into a curve. Therefore, it is

essential to slow down to a reasonably slow speed

before turning. Use extreme caution when turning

on slanted or uneven surfaces. Occasionally you

may nd

yourselfnegotiatingacurveorcornertoo

fastand the inner rear wheel starts to lift off the

ground. If this happens, immediately reduce your

speed,lessen the steering angle and shift your

upper body toward the wheel that is lifting off the

ground.

I

N

C

L

I

N

E

S

A

N

D

E

C

L

I

N

E

S

Incline conditions require special attention to avoid

mishaps. The SmartScootTM is not designed to go

up steep or long inclines. Be aware that not all

ramps are constructed according to government

standards. The government standard for wheelchair

ramps is 1 inch (2.5cm) rise per foot (30cm) or 5º.

WARNING

–

An incline that is too steep or

long can create a dangerous situation. The

scooter can lose momentum causing it to slide

backwards down the incline or tip over

backwards. It is not recommended to drive the

scooter on any ramp, incline or hill that doesn't

meet government wheelchair ramp standards.

20

T

i

p

s

f

o

r

d

r

i

v

i

n

g

t

h

e

S

m

a

r

t

S

c

o

tTM

o

n

i

n

c

l

i

n

e

s

a

n

d

e

c

l

i

n

e

s

•

Never

travel

up

or

down

on

an

incline

that

is

potentially

hazardous such as one that

is wet, icy, slippery, has loose gravel, etc.

•

Always start an incline at the base of the incline.

•

Shift your upper body towards the handlebars to shift weight to the front wheel.

•

Slowly twist the throttle to move the scooter forward.

•

Never stop the scooter on an incline. Do not zigzag, but travel in a straight line to the top.

•

If the scooter loses momentum, quickly apply the hand brake and put both feet on the

ground. Get off the SmartScootTM and walk the product either up or down the incline.

•

Go very slowly while driving down a ramp. In fact, you can drive down the ramp in neutral

without using the throttle.

•

Keep your hand on the disc brake handle and slowly apply pressure if the scooter picks up

too much speed.

C

U

R

B

S

SmartScoot

TM

should

not

be

driven

over

any

curb. Apply the brake, turn off the scooter and get

off the scooter.

Lift

or

walk

the

scooter

around

the

curb prior to getting back on.

WARNING

– Attempting to drive over a curb

can cause the product to tip over backwards

resulting in possible injury and will cause

damage to the scooter. Also use caution when

driving on sidewalks near curbs to avoid one

wheel falling off the curb. This will cause the

scooter to tip over resulting in possible injury.

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