Inside out networks Edgeport/2 User manual

Installation

Guide

Edgeport

U S B E X P A N S I O N M O D U L E S

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Edgeport/2

Edgeport/4

Edgeport/8

Edgeport/21

Edgeport/421

Edgeport/416

Installation

Guide

Edgeport, Hubport, and Step Up Kit are a trademarks of Inside Out Networks. All other products are trademarks or

registered trademarks of their respective owners.

Information in this documentation is subject to change without notice and does not represent a commitment on the part

of Inside Out Networks Inc.

Inside Out Networks provides this document “as is,” without warranty of any kind, either expressed or implied, including,

but not limited to, the particular purpose. Inside Out Networks may make improvements and/or changes to this docu-

mentation or to the product(s) and/or program(s) described in this documentation at any time.

Inside Out Networks assumes no responsibility of any errors, technical inaccuracies, or typographical errors that may

appear in this documentation, nor liability for any damages arising out of its use. Changes are made periodically to the

information herein; these changes may be incorporated in new editions of the publication.

For U.S. Government use:

Any provision of this document and associated computer programs to the U.S. Government is with “Restricted Rights.”

Use, duplication, or disclosure by the government is subject to the restrictions set forth in, subparagraph (c) (1) (ii) of the

Rights in Technical Data and Computer Software clause of DFARS 52.277-7013.

For non-U.S. Government use:

These programs are supplied under a license. They may be used, disclosed, and/or copied only as supplied under such

license agreement. Any copy must contain the above copyright notice and restricted rights notice. Use, copying, and/or

disclosure of the programs is strictly prohibited unless otherwise provided for in the license agreement.

Federal Communications Commission (FCC) Regulatory Information (USA only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications. However, there is no guar-

antee that interference will not occur in a particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet that is on a circuit different from the receiver.

• Consult the dealer or an experienced radio/TV technician for help.

Warning: The connection of a non-shielded interface cable to this equipment will invalidate the FCC Certification for this

device.

Department of Communication (DOC) No-

tice (Canada only)

This Class B digital apparatus meets the requirements

of the Canadian Interference-Causing Equipment

Regulations.

Cet appareil numérique de la Classe B respecte toutes

les exigences du Règlement sur le matériel brouiller du

Canada.

European Community - CE Mark

Declaration of Conformity (DOC)

According to ISO/IEC Guide 22 and EN 45014

Manufacturer’s Name: Inside Out Networks

Manufacturer’s Addr.: 248 Addie Roy, Suite B-103

Austin, Texas 78746 USA

declares that the product

Product Name: Edgeport/2

Model Number(s): 301-1000-02, 301-1006-02,

301-1006-29

Product Name: Edgeport/4

Model Number(s): 301-1000-04, 301-1006-49,

301-1006-04, 301-1016-01

Product Name: Edgeport/8

Model Number(s): 301-1002-08

Product Name: Edgeport/21

Model Number(s): 301-1000-21

Product Name: Edgeport/421

Model Number(s): 301-1004-21

Product Name: Edgeport/416

Model Number(s): 301-1016-16, 301-1000-10

Product Options: All

conforms to the relevant EU Directives listed here:

EMC Directive 89/336/EEC |

Low Voltage Directive 73/23/EEC

Amending Directive 93/68 EEC

using the relevant section of the following EU

standards and other normative documents:

Safety: IEC 950:1991 +A1, A2, A3, A4

EN 60950:1992 + A1, A2, A3, A4

EMC for All Edgeports Listed Above Except Edge-

port/416

EN 55022 Class B (1994 w/A1 1995)

EN 50082-1:1992 - Immunity to Electromag-

netic Disturbance

IEC 801-2

IEC 801-3

IEC 801-4

EMC for Edgeport/416 Only

The following summarizes the specifications and re-

quirements for EN55024, EN55022 Class B & CISPR

22 Class B emission and immunity tests performed on

the USB Serial Port & Hub, Edgeport/416 only. If the

actual test levels are higher or different than required,

these levels are listed in the appropriate tables.

EN 55022 Class B (1994 w/A1 1995)

EN55024 (1998)

FCC Regulation - Part 15

Declaration of Conformity (DoC)

This device complies with the requirements of the

Code of Federal Regulations listed below:

FCC Title 47 CFR, Part 15 Class B for a digital device.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received,

including interference that may cause undesired opera-

tion.

European Contact

Dan McCarthy

Digi International

Joseph-von-Fraunhofer Str. 23

44227 Dortmund, GERMANY

UL/CSA Safety Information

This device complies with the requirements of following

safety standards below:

UL 1950, 3rd edition

CSA No. 950

Quality Manager, Austin, Texas 02/01

without notice and does not represent a commitment on the part of Inside Out Networks Inc.

Test Specification

EN55022

Requirement

Radiated

Emissions — Class B

Conducted

Emissions CISPR 22 Class B

Test Specification

EN55024

Requirement

Electro-

static

Discharge

EN61000-4-2

+4 kV contact

+8kV air

Radiated

Immunity EN61000-4-3 3 V/m

Electrical

Fast

Transient

Burst

EN61000-4-4 1kV (A/C), .5kV (I/O)

Surge EN61000-4-5 2kV common mode

1kV differential mode

Conducted

Immunity EN61000-4-6 3V rms

Magnetic

Immunity EN61000-4-8 1 A/m Not Applicable

Voltage

Dips &

Interrupts

EN61000-4-11 >95%, 30% & >95%

4 (This page intentionally left blank.)

Table of Contents

Edgeport/2, Edgeport/4, Edgeport/8 ......................................6

Plugging Edgeport into Your PC .................................................6

Installing Edgeport Drivers ..........................................................6

Edgeport/421, Edgeport/21 ........................................................9

Plugging Edgeport into Your PC .................................................9

Installing the USB Hub..................................................................9

Installing Edgeport Drivers ........................................................10

Installing the Printer Port ...........................................................12

Edgeport/416..................................................................................13

Plugging Edgeport into Your PC ...............................................13

Installing the USB Hub................................................................13

Installing Edgeport Drivers ........................................................14

Mounting the Edgeport/416 ........................................................16

Appendix

A. USB Cabling Diagram ...........................................................17

B. Using USB with Windows 95 ...............................................18

C. Using the Edgeport Utility Program....................................20

D. Using the USB Status Utility (USB Viewer) ........................21

E. Interpreting the System Status Light..................................21

F. Understanding Hubs.............................................................22

G. Mounting Diagrams ..............................................................23

Edgeport/2,

Edgeport/4, Edgeport/8

The Edgeport/2, Edgeport/4, and Edgeport/8from Inside Out Networksare intelli-

gent, stackable expansion modules that connect to a PC or server running Windows 95,

98, SE, CE, ME, NT 4.0, or Windows 2000 via the Universal Serial Bus (USB), providing

high-speed serial connectivity. For more detailed information as well as the latest manual

and technical updates, visit our website at www.ionetworks.com.

Plugging Edgeport Into Your PC

Plug the Type A end of the USB cable into the USB port located in the back of your PC or

into an available USB port on a standard hub or into an Inside Out Networks Hubport.

Plug the Type B end of the USB cable into the back of the Edgeport. The “USB Cabling

Diagram” in the Appendix shows the two connectors and respective receptacles.

If the drivers are not already installed, you may proceed to the next section, "Installing

Edgeport Drivers.”

Installing Edgeport Drivers

These installation instructions are for installing the Edgeport software from CD. If you are

installing from diskette and using Windows 95, 98, CE, SE, ME, or 2000, when prompted

for the location of the drivers, specify your 3-1/2” floppy drive (usually a:). NT users will

not be prompted and will need to locate the driver by double-clicking on their floppy drive.

In either case, you will not need to specify a directory.

For Windows 95 Users

Follow the instructions described above in "Plugging Edgeport Into Your PC." After con-

necting the USB cable, if the Update Device Driver Wizard dialog does not appear, please

review "Using USB with Windows 95" in the Appendix. Otherwise, click "Next" to continue

with driver installation.

To install the Edgeport drivers:

1) Insert the "Edgeport Driver" CD into your CD-ROM drive.

2) After Windows fails to locate the drivers on your floppy disk drive, click "Other Loca-

tions...".

3) When the Select Other Location dialog appears, type <CD drive letter>:\Win95 and

click "OK".

4) Confirm that Windows has found the correct driver location and click "Finish".

5) When Windows prompts you for the driver disk, click "OK".

6) At the next Windows prompt, type <CD drive letter>:\Win95 and click "OK".

After installing the drivers, Windows will detect your Edgeport's new COM ports and will

begin to initialize them. Installation is complete when no more dialogs appear. Your new

communication ports, numbered sequentially following the existing ports in your system,

are now ready!

For Windows 98, CE, SE, and ME Users

1) Insert the "Edgeport Driver" CD into your CD-ROM drive.

2) Follow the instructions described in "Plugging Edgeport Into Your PC" on the previ-

ous page. After connecting the USB cable, the Add New Hardware Wizard appears.

Click "Next".

3) Select "Search for the best driver for your device" and click "Next".

4) Select "Specify a location" and type in <CD drive letter>:\Win98. Then click "Next".

5) Confirm that Windows is pointing to <CD drive letter>:\Win98. Click "Next". Win-

dows will then copy over the driver files.

6) Click "Finish" to complete the driver installation.

After installing the drivers, Windows will detect your Edgeport's new COM ports and will

begin to initialize them. Installation is complete when no more dialogs appear. Your new

communication ports, numbered sequentially following the existing ports in your system,

are now ready!

For Windows NT Users

Because Microsoft does not support USB in NT4.0, Inside Out Networks supplies a USB

stack that will be installed along with the necessary drivers. NOTE: You must install the

drivers using an account that has administrative privileges!

To install the USB stack and Edgeport drivers:

1a) Insert the “Edgeport Driver” CD into your CD-ROM drive.

2a) When the welcome dialog appears, click the “Install Driver” button.

- OR -

1b) From the Start menu, select Run.

2b) Type <CD drive letter>:\NT40\ip4n4XXX.exe, and click “OK”.

Note: “XXX” represents a version number. Example: Driver version 1.31 would be

ip4n4131.exe.

Once the driver installation program has begun, follow the on screen instructions.

3a) If you are installing drivers for the first time: An Information dialog informs you that

the installation was successful. After clicking “OK”, the installation is complete.

3b) If you are replacing version 1.14 or later: Follow the on-screen instructions. Note

that before beginning the installation of the drivers, all applications with open ports

must be closed and all USB devices unplugged. If you close all the applications and

unplug all the USB devices, then you will not need to reboot for the new drivers to take

effect immediately. If any applications are left open or USB devices plugged in, you

may choose to abort the installation or to continue and be required to reboot before the

upgrade can take effect.

3c) If you are replacing version 1.13 or earlier: The Edgeport Drivers Installation Com-

plete dialog tells you that the Edgeport drivers have been updated. Before the updates

can take effect, however, you will need to reboot your computer. To reboot immedi-

ately, eject the “Edgeport Driver” disk, select the option to restart the computer now,

and click “Finish”.

Follow the instructions described in “Plugging Edgeport Into Your PC” on page 6. When

finished with the instructions, your new communication ports, numbered sequentially fol-

lowing the existing ports in your system, are ready.

Note that because Windows NT 4.0 is not Plug-and-Play, you will not see a pop-up dialog

box indicating that new hardware has been found. You may verify correct installation with

the Edgeport Utility or USB Status Utility. See Appendix for more information.

For Windows 2000 Users

1) Insert the “Edgeport Driver” CD into your CD-ROM drive.

2) Follow the instructions described in “Plugging Edgeport Into Your PC” on page 6.

3) After connecting the USB cable, the Found New Hardware Wizard appears. Click

“Next”.

4) Select “Search for a suitable driver for my device” and click “Next”.

5) Select “Specify a location” and click “Next”.

6) Type in <CD drive letter>:\Win2k and click “OK”.

7) Confirm that Windows is pointing to <CD drive letter>:\Win2k. Then click “Next”.

Note: Drivers installed from the CD have received “Designed for Windows 2000”

certification. Drivers downloaded from our web site may be pending certification. If

so, Windows 2000 will display a warning: Digital Signature Not Found. Click “Yes” to

continue with driver installation. If you click “No” you will need to contact Inside Out

Networks Technical Support (512-306-0600) before installing your Edgeport.

Windows will then finish installing the driver files.

8) Click “Finish” to complete the driver installation.

After installing the drivers, Windows detects your Edgeport’s new COM ports and will be-

gin to initialize them. Installation is complete when no more dialogs appear. Your new

communication ports, numbered sequentially following the existing ports in your system,

are now ready!

For Mac OS Users

To install the Edgeport drivers:

1) After inserting the “Edgeport Driver” CD into your CD-ROM drive, an IONetworks

CD-ROM icon will appear on your desktop.

2) Double click on this icon to open up the Edgeport folder.

3) Open up the MacOS folder by double clicking on it. The folder

contains two installer files, one for MAC OS 8.1 called “Edgeport 1_0_2b1

Installer” and one for MAC OS 8.6 and above called “Edgeport 1_0_4

Installer”.

4) Choose whichever installer is appropriate for your OS, double click on it

and then follow the instructions on your screen.

When finished with the instructions, your new communication ports, numbered sequen-

tially following the existing ports in your system, are ready.

Edgeport/21, Edgeport/421

The Edgeport/421and Edgeport/21from Inside Out Networksare multi-connector

converters for mobile and high-end workstation users who need to attach multiple serial

(RS-232) ports, a printer port, and USB peripherals to a single USB upstream connector.

Plugging Edgeport Into Your PC

The Edgeport/421 has two modes of operation. With the power supply installed, the hub

operates as a self-powered hub with all four USB ports activated. Without the power sup-

ply installed, the hub operates as a bus-powered hub with only the first two USB ports

activated. For more information about hubs, see “Understanding Hubs” in the Appendix.

NOTE: If you first install the Edgeport/421 without the power supply and then connect the

power supply, you must disconnect and reconnect the USB cable on Edgeport’s back

panel before it will operate as a self-powered hub and recognize the two remaining USB

ports.

For the Edgeport/421, connect one end of the power supply into the back of your Edge-

port/42 and the other end into an AC outlet.*

The Edgeport/21 derives its power from the host machine through the USB cable and,

thus, does not require a power supply.

The “USB Cabling Diagram” in the Appendix shows the two USB connectors and respec-

tive receptacles.

For a downstream connection, plug the Type A end of the USB cable into the USB port

located in the back of your PC or into an available USB port on a standard hub or into an

Inside Out Networks Hubport. Plug the Type B end of the USB cable into the back of the

Edgeport.

For an upstream connection, plug the Type A end of the USB cable into one of the Edge-

port/421’s USB Type A slots and the Type B end of the USB cable into the upstream de-

vice (e.g. a Rapidport, Hubport or another Edgeport/421).

* Power to the Edgeport/421 may be supplied by a UL Listed Direct Plug-In Power Unit marked “Class

2” and rated 5 V dc, at least 2.5 A if used in the U.S. and Canada or a power supply with similar rating

and approved by your local safety code if it is used elsewhere. For polarity, see the following:

Installing the USB Hub

For Windows 95 Users

Please review “Using USB with Windows 95” in the Appendix. After plugging Edgeport

into your PC, the Update Device Driver Wizard for installing the generic USB hub may

appear. If so, follow the recommended on screen instructions. Otherwise, Windows 95 will

bring up the Update Device Driver Wizard for installing the Edgeport drivers, in which

case you may proceed to “Installing Edgeport Drivers” on page 10.

For Windows 98, CE, SE, ME, and 2000 Users

After following the instructions described in “Plugging Edgeport Into Your PC” on page 9,

hub installation will be complete and you may continue with “Installing Edgeport Drivers”

on this page.

For Windows NT Users

No separate process for installing hubs on NT4 is required. Go to “Installing Edgeport

Drivers” on this page.

Installing Edgeport Drivers

Installing the Edgeport/421 and Edgeport/21 is a three part process involving drivers for

the USB hub, Edgeport, and printer port.

The installation instructions are for installing the Edgeport software from CD. If you are

installing from diskette and using Windows 95, 98, SE, ME, or 2000, when prompted for

the location of the drivers, specify your 3-1/2” floppy drive (usually a:). NT users will not

be prompted and will need to locate the driver by double-clicking on their floppy drive. In

either case, you will not need to specify a directory.

For Windows 95 Users

Follow the instructions described in "Plugging Edgeport Into Your PC" on page 9. After

connecting the USB cable, if the Update Device Driver Wizard dialog does not appear,

please review "Using USB with Windows 95" in the Appendix. Otherwise, click "Next" to

continue with driver installation.

To install the Edgeport drivers:

1) Insert the "Edgeport Driver" CD into your CD-ROM drive.

2) After Windows fails to locate the drivers on your floppy disk drive, click "Other Loca-

tions...".

3) When the Select Other Location dialog appears, type <CD drive letter>:\Win95 and

click "OK".

4) Confirm that Windows is pointing to <CD drive letter>:\Win95 and click "Finish".

5) When Windows prompts you for the driver disk, click "OK".

6) At the next Windows prompt, type <CD drive letter>:\Win95 and click "OK".

After installing the drivers, Windows will detect your Edgeport's new COM ports and will

begin to initialize them. Installation is complete when no more dialogs appear. Your new

communication ports, numbered sequentially following the existing ports in your system,

are now ready!

For Windows 98, CE, SE, and ME Users

1) Insert the "Edgeport Driver" CD into your CD-ROM drive.

2) Follow the instructions described in "Plugging Edgeport Into Your PC" on this page.

3) After connecting the USB cable, the Add New Hardware Wizard appears. Click

"Next".

4) Select "Search for the best driver for your device" and click "Next".

5) Select "Specify a location" and type <CD drive letter>:\Win98. Then click "Next".

6) Confirm that Windows is pointing to <CD drive letter>:\Win98. Click "Next". Win-

dows will then copy over the driver files.

7) Click "Finish" to complete the driver installation.

After installing the drivers, Windows will detect your Edgeport's new COM ports and will

begin to initialize them. Installation is complete when no more dialogs appear. Your new

communication ports, numbered sequentially following the existing ports in your system,

are now ready!

For Windows NT Users

Because Microsoft does not support USB in NT4.0, Inside Out Networks supplies a USB

stack that will be installed along with the necessary drivers. NOTE: You must install the

drivers using an account that has administrative privileges!

To install the USB stack and Edgeport drivers:

1a) Insert the “Edgeport Driver” CD into your CD-ROM drive.

2a) When the welcome dialog appears, click the “Install Driver” button.

- OR -

1b) From the Start menu, select Run.

2b) Type <CD drive letter>:\NT40\ip4n4XXX.exe, and click “OK”. Note: “XXX” repre-

sents a version number. Example: Driver version 1.31 would be ip4n4131.exe.