Insignia NS-FWM45W3 User manual

Before using your new product, please read these instructions to prevent any damage.
USER GUIDE
4.5 Cu. Ft. High Efficiency
Front-Load Washer
NS-FWM45W3

www.insigniaproducts.com
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Contents
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Main components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpacking your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Choosing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Washer dimensions and installation measurements . . . . . . . . . . . . . . . . .12
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Water requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Drainage requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Installing your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Tools you need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Step 1: Selecting a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Step 2: Connecting the water hoses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Step 3: Connecting the drain hose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Step 4: Leveling your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Step 5: Powering your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Step 6: Running a test cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Preparing a load of laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Sorting wash loads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Washing tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Washing a load of laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Step 1: Selecting a detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Step 2: Turning on your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Step 3: Loading your washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Step 4: Adding detergent and additives to the compartments . . . . . . .27
Step 5: Selecting the appropriate cycle and options for the load . . . . .28
Step 6: (Optional) Setting a delayed end time . . . . . . . . . . . . . . . . . . . . . . .28
Step 7: Starting your washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Setting the child lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Washer options and settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Wash cycles and settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Water temp.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Spin speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Washer cycles and settings chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Maintaining your washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Cleaning the exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Cleaning the interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Cleaning the dispenser drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Cleaning the pump filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

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SAFETY & PRECAUTIONS
Cleaning the door gasket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Storing your washer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Understanding error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
IMPORTANT SAFETY
INSTRUCTIONS
SAVE THESE INSTRUCTIONS
This User Guide contains important information on the installation, use, and care of
your appliance. Please read this guide carefully before installation and operation
of this machine to prevent injury and property damage.
The Warnings and Important Safety Instructions in this guide do not cover all
possible conditions and situations that may occur. It is your responsibility to use
common sense, caution, and care when installing, maintaining, and operating
your washer.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: This indicates that hazards or unsafe practices may
cause serious personal injury or death.
CAUTION:This indicates that hazards or unsafe practices may
cause minor personal injury or property damage.
This symbol indicates that there are important operating and
maintenance instructions in the literature accompanying your
washing machine.
WARNING:
Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.

SAFETY & PRECAUTIONS
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Basic precautions
WARNING: To reduce the risk of fire, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
1Read all instructions before using the appliance.
2Do not wash articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, or other flammable or
explosive substances, as they give off vapors that could ignite or explode.
3Do not add gasoline, dry-cleaning solvents, or other flammable or explosive
substances to the wash water. These substances give off vapors that could
ignite or explode.
4Under certain conditions, hydrogen gas may be produced in a hot-water
system that has not been used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been used for such a period, before
using a washing machine, turn on all hot-water faucets and let the water flow
from each for several minutes. This will release any accumulated hydrogen
gas. As the gas is flammable, DO NOT smoke or use an open flame during this
time.
5Do not allow children to play on or in the appliance. Close supervision of
children is necessary when the appliance is used near children. Before your
washer is removed from service or discarded, remove the door or lid. Failure to
follow these instructions may result in death or injury to persons.
6Do not reach into the appliance if the tub is moving.
7Do not install or store this appliance where it will be exposed to the weather.
8Do not tamper with controls.
9Do not repair or replace any part of the appliance or attempt any servicing
unless specifically recommended in the user-maintenance instructions or in
published user-repair instructions that you understand and have the skills to
carry out.
10 Keep the area around your appliance clean and dry to reduce the possibility of
slipping.
11 Do not operate this appliance if it is damaged, malfunctioning, partially
disassembled, or has missing or broken parts including a damaged cord or
plug.
12 Unplug the appliance or turn off the circuit breaker before servicing. Pressing
the Power button DOES NOT disconnect power.
13 See Electrical requirements on page 14 for grounding instructions. This
appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with appliance.
14 If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent, or similarly qualified persons in order to avoid a hazard.
15 This appliance is for indoor use only.
WARNING

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SAFETY & PRECAUTIONS
16 Always unplug the washing machine from the power supply before
attempting any service. Disconnect the power cord by grasping the plug, not
the cord.
17 To reduce the risk of fire, clothes, cleaning rags, mop heads and the like which
have traces of any flammable substance, such as vegetable oil, cooking oil,
petroleum based oils or distillates, waxes, fats, etc. must not be placed in the
washing machine. These items may contain flammable substances which,
even after washing, may smoke or catch fire.
18 The glass door may be very hot during the operation. Keep kids and pets far
away from the machine during operation.
19 This machine is not intended for use by persons (including kids) with reduced
physical, sensory, or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
machine by a person responsible for their safety.
20 Do not machine wash fiberglass materials (such as curtains and window
coverings that use fiberglass materials.) Small particles may remain in the
washing machine and stick to fabrics in subsequent wash loads causing skin
irritation.
21 Make sure that the water inside the drum has been drained before opening
the door. Please do not open the door if there is any water visible.
22 Do not try to repair the machine by yourself. The machine may be damaged or
more troublesome repair work may be needed and even dangerous operation
may take place if it is repaired by any inexperienced or unqualified person.
Grounding
• This appliance must be grounded. In the event of a malfunction or
breakdown, grounding will reduce the risk of electric shock by providing a
path of least resistance for the electric current. This appliance is equipped with
a cord that has an equipment grounding conductor and a grounding plug.
The plug must be plugged into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and ordinances.
•WARNING: Improper connection of the equipment grounding conductor can
result in electric shock. Connect to an individual branch circuit. Check with a
qualified electrician or serviceman if you are in doubt as to whether your
washer is properly grounded.
• DO NOT modify the plug provided with the appliance if it will not fit the outlet.
Please have a proper outlet installed by a qualified electrician.
SAVE THESE INSTRUCTIONS
Installation warnings and precautions
1Plug the power cord into an AC 120 V/60 Hz wall socket rated at 16 amps or
higher. Use the socket for this washer only. Do not use an extension cord.
• Sharing a wall socket with another appliance, using a power strip, or
extending the power cord may result in electric shock or fire.
• Do not use an electric transformer. It may result in electric shock or fire.
Note: Environmental Protection
• If you plan to dispose of this machine, please comply with the local waste disposal
regulations. Cut off the power cord so that it will not be put into reuse.
• Remove the door so that kids and animals will not be trapped in the machine.
• Do not use excessive detergents.

SAFETY & PRECAUTIONS
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• Make sure that the power voltage, frequency, and current match the
product's specifications. Failing to do so may result in electric shock or fire.
2Remove all foreign substances such as dust or water from the power plug
terminals and contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failing to do so may result in electric shock or fire.
3Plug the power plug into the wall socket in the right direction so that the cord
runs towards the floor.
• If you plug the power plug into the socket in the opposite direction, the
electric wires within the cable may be damaged and this may result in
electric shock or fire.
4Do not pull or excessively bend the power cord. Do not twist or tie the power
cord.
5Do not hook the power cord over a metal object, place a heavy object on the
power cord, insert the power cord between objects, or push the power cord
into the space behind the appliance, because this may result in electric shock
or fire.
6Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failing to do so may result in electric shock or fire.
7Do not install on carpet. Install your washer on a level and solid floor that can
support its weight. Failure to do so may result in abnormal vibrations, noise, or
problems with the product.
8Your washer is heavy. Two or more people may be needed to install and move
the appliance. Failure to do so may result in bodily or other injuries.
9Store and install your washer where it will not be exposed to temperatures
below freezing or exposed to outdoor weather conditions. Failure to do so
may result in serious leak damage.
10 Failure to closely follow these instructions may result in an abnormal vibrating
and out-of-balance condition that could result in physical injury, property
damage, and/or appliance damage.
Features
Package contents
Make sure that the following items came with your washer:
User GuideHose screen washers (2) Drain hose guide (1) Nylon tie (1)

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SAFETY & PRECAUTIONS
You’ll also need (not provided):
Main components
Front
Back
Water hose (2)
Control panel
Detergent dispenser
drawer
Door
Filter door
Water supply inlets
Drain hose

SAFETY & PRECAUTIONS
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Control panel
#ITEM DESCRIPTION
1Cycle selector Turn to select a cycle. For more information, see Washer options
and settings on page 30.
2Steam button Press to add steam to the Normal, Bulky, Heavy Duty, Whites,
Sanitize, or Towels cycles.
3Remain-
Delay indicator
Lights to indicate that Delay has been selected. The display
shows the delay countdown.
4Child Lock
indicator
Lights to indicate that the Child Lock has been selected.
5Digital display
• The initial display is the total wash time for the selected
cycle.
• While your washer is running, the display shows the cycle
process and options currently running and time remaining
in the cycle.
Note: The time shown is an estimate based on normal operating conditions.
External factors (such as the load size, incoming water temperature, and water
pressure) can affect actual time.
• If you set a Delay Time for the end of the cycle, the display
shows the time when the cycle will end.
• The display shows an error code if your washer experiences a
problem.
6Extra Rinse
button
Press to add an extra rinse to the selected cycle.

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SAFETY & PRECAUTIONS
7Pre Soak button
Press to add a pre-soak to the selected cycle.
This option begins with a brief tumble and then proceeds to
soak the clothes with water and detergent for a specified period
of time. Once complete, the cycle will begin automatically.
The Pre Soak time will add an additional 20-30 minutes to the
overall wash time.
8My Cycle
button
• Press and hold for three seconds to save the currently
selected wash cycle, soil level, spin speed, and wash temp.
• Press to use your pre-programmed cycle.
9Power
button
Press to turn your washer on or off, or to “wake up” the display.
Note: Pressing the power button does not disconnect your washer from the
power supply.
10 Signal button Press to turn the beep signal on or off. A single beep indicates a
valid option selected. A double beep indicates an invalid option.
11 Water Plus
button
Press to increase the water level in the main wash in the Bulky,
Heavy Duty, Whites, Sanitize, Towels, Delicates, Active Wear, and
Perm Press cycles.
12 Child Lock
button
• Press and hold for three seconds to lock the controls so that
a child can’t accidentally start your washer by touching the
controls.
• Press and hold for three seconds to unlock the controls.
Note: The Power button still works even when the child lock is turned on.
13 Soil button
Press to cycle through the soil level of the clothes you are
washing. Options include Extra Light>Light>Medium>
Heavy>Extra Heavy. Decreases or increases the wash time. See
Soil level on page 31.
14 Door lock
indicator
Lights to indicate that the door of your washer is locked.
15 Temp. button
Press to select the water temperature. You can select Tap
Cold>Cold>Warm>Hot>Extra Hot. For more information, see
Water temp. on page 31.
16 Spin button
Press to cycle through the available spin speeds of the final
cycle. Options include No Spin>Low>Medium>High>Extra
High. Higher spin speeds are not available on certain cycles,
such as Delicates. See Spin speed on page 31.
17 Delay button Press to set a delayed end time. See Step 6: (Optional) Setting a
delayed end time on page 28.
18 Start/Pause
button
• Press to start or pause the cycle.
• Press to start the delay countdown after setting a delayed
end time.
#ITEM DESCRIPTION

SAFETY & PRECAUTIONS
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Unpacking your washer
1Cut and remove the top and bottom packaging straps.
2While it is in the carton, carefully lay your washer on its side. DO NOT lay your
washer on its front or back.
3Turn down the bottom flaps and remove all of the base packaging, including
the cardboard, Styrofoam base, and Styrofoam tub support (inserted in the
center of the base).
4Carefully return your washer to an upright position and remove the carton.
5Carefully move your washer to within 4 ft. (122 cm) of the final location.
6Remove the four transport bolts, plastic spacers (including rubber grommets),
and power cord retainers from the back of your washer.
WARNING: Recycle or destroy the carton and plastic bags after your washer is
unpacked. Make materials inaccessible to children. Children might use them for play.
Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers causing suffocation.
Notes: Check for damage to your washer and make sure that you received all parts. If
your washer is damaged or parts are missing, contact Insignia Customer Support.
CAUTION: Your washer is heavy. You may need help to unpack and move it.
Note: If you are installing your washer on a pedestal, proceed to the installation
instructions that came with the pedestal.
CAUTIONS:
• Failure to remove the four transport bolts can cause your washer to become
severely unbalanced and cause damage.
• Any damage from failure to remove the transport bolts is not covered by the
warranty.
• If you must transport your washer at a later date, reinstall the shipping support
hardware to prevent shipping damage. Keep the hardware in the plastic bag
provided.