Intergraph RAX Systems User guide

RAX Systems
System Reference
January 1999
DHA034800

Copyright
1999 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative
work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in,
or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems.
StudioZ, RenderRAX, and ViZ RAX are trademarks of Intergraph Computer Systems. Other brands and product names are trademarks of
their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique
de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
The service and upgrade instructions should be performed by qualified personnel only. Qualified personnel do not have to be Intergraph
service personnel. Qualified personnal can include those who are familiar with servicing computers, can follow instructions in a manual to
service equipment, and can do so without harm to themselves or damage to the equipment.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to
operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
Notes
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in
the operating instructions. This device is designed and manufactured to comply with approved safety standards for information processing
and business equipment.

iii
Contents
Preface............................................................................................................................... v
About This Document ........................................................................................................ v
Document Conventions...................................................................................................... v
Customer Support..............................................................................................................vi
Hardware and Software Support Services........................................................... vi
World Wide Web................................................................................................vi
Intergraph Bulletin Board Service.......................................................................vi
FAXLink............................................................................................................vii
Telephone...........................................................................................................vii
More Support Options.......................................................................................viii
1 Accessing the Components...........................................................................................1
Before You Begin............................................................................................................... 2
Tools................................................................................................................................... 2
Avoiding Electrostatic Discharge....................................................................................... 2
Opening the Base Unit........................................................................................................ 3
Opening and Closing the Face Panel.................................................................................. 3
Closing the Base Unit......................................................................................................... 4
System Illustrations............................................................................................................5
2 Servicing the System .................................................................................................... 7
Before You Begin............................................................................................................... 8
Base Unit Components....................................................................................................... 8
Disk Drives......................................................................................................................... 9
System Disk Drive............................................................................................... 9
CD-ROM Drive.................................................................................................. 10
Floppy Disk Drive.............................................................................................. 12
Disk Drives in the Disk Drive Bay..................................................................... 13
Disk Drive Bay.................................................................................................................14
SAF-TE Card....................................................................................................................16
Power Supply ...................................................................................................................17
Processor Modules ........................................................................................................... 19
Heat-Sink Mounting Brackets..........................................................................................20
Retention Modules ........................................................................................................... 20
Dual Inline Memory Modules .......................................................................................... 21
System Board ...................................................................................................................22
Expansion Cards............................................................................................................... 23
Chassis Fan....................................................................................................................... 24
Disk Drive Bay Fans ........................................................................................................ 25
Lithium (CMOS/Clock) Battery....................................................................................... 26
LEDs, Power, and Reset Switches.................................................................................... 27

iv
3 Upgrading the System................................................................................................ 29
Before You Begin............................................................................................................. 30
Adding Memory............................................................................................................... 30
Upgrading Processors....................................................................................................... 32
Adding Expansion Cards.................................................................................................. 32
Slot Locations .................................................................................................... 33
Installing Expansion Cards................................................................................. 33
Assigning System Resources..............................................................................34
Adding Disk Drives to the Disk Drive Bay...................................................................... 34
Adding an Internal Peripheral Device .............................................................................. 35
Adding External SCSI Peripheral Devices....................................................................... 37
SCSI Cable Length Guidelines...........................................................................38
SCSI Cable Quality Guidelines.......................................................................... 38
SCSI ID Guidelines............................................................................................ 38
SCSI Termination Guidelines for External Devices........................................... 39
Connecting an External SCSI Drive................................................................... 39
Changing SCSI Host Adapter or Device Settings .............................................. 40
4 System Hardware ....................................................................................................... 41
Hardware Overview.......................................................................................................... 42
Functional Diagram.......................................................................................................... 43
System Board ...................................................................................................................44
Disk Drive Bay.................................................................................................................44
Cable Routing and Pinouts.................................................................................44
Jumper Settings.................................................................................................. 46
Disk Drive LEDs................................................................................................ 46
Power Supply ................................................................................................................... 47
Chassis Cooling Fans ....................................................................................................... 48
Disk Drive Bay Cooling Fans........................................................................................... 49
Hardware Monitoring....................................................................................................... 49
5 Peripheral Devices....................................................................................................... 51
Internal Peripheral Device Cables.................................................................................... 52
Floppy Disk Drive Cable ................................................................................... 52
EIDE Cable........................................................................................................ 52
Disk Drive Bay SCSI Cable............................................................................... 53
Ultra Wide SCSI Cable...................................................................................... 53
Peripheral Device Configuration...................................................................................... 53
Floppy Disk Drive.............................................................................................. 54
IDE CD-ROM Drive.......................................................................................... 54
SCSI Disk Drives...............................................................................................55
6 System Information.................................................................................................... 57
Specifications ................................................................................................................... 58
System Configuration Summary.......................................................................................58
System Board Components .............................................................................................. 59

v
Preface
This System Reference document describes how to service and upgrade your Intergraph
Computer Systems rack-mount RAX System. This document supports the following RAX
systems:
u StudioZ RenderRAX III
u ViZ RAX
About This Document
This System Reference document is organized as follows:
u Chapter 1, “Accessing the Components,” describes how to open and close the base unit
and how to access internal system components.
u Chapter 2, “Servicing the System,” describes how to replace standard system components.
u Chapter 3, “Upgrading the System,” describes how to add components to the system.
u Chapter 4, “System Hardware,” provides a system hardware overview and technical
information on system components.
u Chapter 5, “Peripheral Devices,” provides information on cabling and configuration of
standard system peripherals.
u Chapter 6, “System Information,” provides system specifications and other general
technical information.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard (such as D, ALT,or F3) and names of files and
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.

vi
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-
party equipment. Services include warranty upgrades, repair depot service, on-site hardware
maintenance, system administration, and network consulting. Hardware purchased from
Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years.
A detailed warranty description is available on the World Wide Web; see the Support pages at
http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other levels
of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
NOTE Most of the system software for your RAX system can be found in the TDZ 2000 GL2 Series A
area of the IBBS. Additional software can be found in the Digital Media area of the IBBS.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID, or new if you have not used the IBBS before.
4. Follow the menus to find what you need.

vii
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
FAXLink
To use the FAXLink:
u Call 1-800-240-4300 for information on how to get technical support information.
u Call 1-256-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:
u In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u The product’s name or model number.
u The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the product.
u Your name and telephone number.
u A brief description of the question or problem.

viii
More Support Options
To get information on more customer support options:
u Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u For hardware support questions in the United States, call 1-800-763-0242.
u For software support questions in the United States, call 1-800-345-4856.
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

1
1 Accessing the Components
This chapter describes how to access the internal components of the system so you can service
and upgrade your RAX system. This chapter also lists tools and describes methods for
avoiding electrostatic discharge, removing and replacing cover panels, and accessing
components.
Before You Begin...................................................................................................................... 2
Tools.......................................................................................................................................... 2
Avoiding Electrostatic Discharge.............................................................................................. 2
Opening the Base Unit............................................................................................................... 3
Opening and Closing the Face Panel......................................................................................... 3
Closing the Base Unit................................................................................................................ 4
System Illustrations................................................................................................................... 5

2
Before You Begin
WARNING Disconnect the system and peripheral devices from AC power before servicing internal
components! Failure to remove AC power may result in equipment damage or personal
injury.
WARNING Follow all warnings and cautions in the servicing instructions. If you fail to follow
documented procedures, personal injury and damage to equipment can result.
CAUTION Use an antistatic wrist strap for all servicing procedures to avoid the possibility of electrostatic
discharge.
“Right side” and “left side” are as seen from the front of the unit.
Tools
You will need the following tools to service the system:
u Antistatic wrist strap
u Quarter-inch nutdriver
u No. 1 and No. 2 Phillips screwdrivers
u Three-sixteenth-inch or 5 mm nutdriver
u Five-sixteenth-inch or 8 mm nutdriver
u Small single-slot screwdriver
Avoiding Electrostatic Discharge
Sensitive components inside the base unit can be damaged by static electricity. To protect
against this possibility, take the following precautions when working with internal
components.
u Unplug the unit from AC power before servicing any electronic component inside the
chassis.
u Touch the bare metal of the base unit to ensure the base unit and your body are at the
same electric potential.
u Handle all printed circuit boards as little as possible and by the edges only. Leave new
parts in their protective packaging until you install them.
u Use a disposable or reusable antistatic wrist strap when servicing or upgrading the system.
Once a disposable wrist strap is used, it cannot be used again.

3
u Attach an antistatic wrist strap to any bare metal part of the base unit. The metal
conductor in the elastic sleeve of reusable antistatic straps must contact bare skin.
Opening the Base Unit
WARNING Before you open the base unit, shut down the system and turn off power to the system
and external devices (including peripheral devices and the monitor). Use caution to
avoid injury when removing covers and other hardware.
CAUTION Ensure the front and side stabilizers of the rack in which the system is mounted are fully
extended.
To open the base unit:
1. Remove the screws that secure the handles to the rack.
2. Disconnect all cables including the power cable, monitor, and all peripheral cables from
the back of the unit.
3. Slide the base unit out of the rack until it locks in the extended position.
4. Remove and retain the two screws that secure the cover to the chassis: one each on the
upper left and upper right corners of the back of the chassis.
5. Slide the cover back about an inch, then lift the cover off.
6. Attach the grounding clip from the antistatic wrist strap to bare metal.
Opening and Closing the Face Panel
To open the face panel:
1. Open the disk drive bay door.
2. Loosen the two thumb screws that secure the face panel to the base unit (on the upper
right and upper left corners of the face plate). See the following figure.
3. Pull the face panel toward you to open it. The face panel swings down on hinges attached
to the lower corners of the base unit. See the following figure.

4
To close the face panel:
1. Lift the face panel upward and push it onto the base unit.
2. Secure the face panel to the base unit by tightening the two thumb screws.
3. Close the disk drive bay door.
Closing the Base Unit
CAUTION After servicing or upgrading the system, always replace the covers that were removed. The
covers ensure the system maintains proper air flow, so internal components do not overheat
and fail. The covers also ensure that electromagnetic interference (EMI) emissions remain
below the standard requirements.
To close the base unit:
1. Remove the antistatic wrist strap from the base unit.
2. Replace the cover.
3. Secure the cover to the base unit with the screws retained earlier.
4. Slide the base unit into the rack.
5. Secure the base unit to the rack by replacing the screws attaching the handles to the rack.
6. Reconnect all cables including the power cable, monitor, and peripheral cables to the
back of the system.
Face Panel Thumb Screw
(one on each side)

5
System Illustrations
The following illustrations show both external and internal views of the system.
This front, right view shows the system with all covers in place .
Top Cover
Disk Drive Bay
Disk Drive Bay
Door Lock
CD-ROM Drive
Floppy Disk Drive
System LEDs and
Power/Reset Switches
Face Panel

6
This back, right view shows major internal parts of the system without covers, cables, system
board, and option cards.
Input/Output Panel
Expansion Slots
Disk Drive Bay
Fans
Disk Drive Bay
Face Panel
Peripheral
Device Bay
Chassis Fan/
Mounting
Plate
Power Supply

7
2 Servicing the System
This chapter describes how to replace the standard parts inside your RAX system.
Before You Begin...............................................................................................................8
Base Unit Components....................................................................................................... 8
Disk Drives......................................................................................................................... 9
System Disk Drive............................................................................................... 9
CD-ROM Drive.................................................................................................. 10
Floppy Disk Drive.............................................................................................. 12
Disk Drives in the Disk Drive Bay..................................................................... 13
Disk Drive Bay.................................................................................................................14
SAF-TE Card....................................................................................................................16
Power Supply ...................................................................................................................17
Processor Modules ........................................................................................................... 19
Heat-Sink Mounting Brackets.......................................................................................... 20
Retention Modules ........................................................................................................... 20
Dual Inline Memory Modules .......................................................................................... 21
System Board ...................................................................................................................22
Expansion Cards............................................................................................................... 23
Chassis Fan....................................................................................................................... 24
Disk Drive Bay Fans ........................................................................................................ 25
Lithium (CMOS/Clock) Battery....................................................................................... 26
LEDs, Power, and Reset Switches.................................................................................... 27

8
Before You Begin
WARNING Disconnect the system and peripheral devices from AC power before servicing internal
components! Failure to remove AC power may result in equipment damage or personal
injury.
WARNING There is a danger of explosion if the battery is incorrectly replaced.
WARNING Follow all warnings and cautions in the servicing instructions. If you fail to follow
documented procedures, personal injury and damage to equipment can result.
CAUTION Use an antistatic wrist strap for all servicing procedures to avoid the possibility of electrostatic
discharge.
CAUTION Do not overtighten screws and other fasteners to avoid damaging threads.
CAUTION Follow all warnings and cautions in these servicing instructions. If you fail to follow
documented, approved procedures, personal injury or damage to equipment can result.
See Chapter 1, “Accessing the Components,” for details on opening the system and protecting
against electrostatic discharge. These procedures assume you have removed the cover from
the system. “Right side” and “left side” are as seen from the front of the unit. After servicing
the system, replace panels as described in Chapter 1, “Accessing the Components.”
Base Unit Components
The following figure shows the base unit components that can be replaced:
Top Cover
Face Panel
Disk Drive
Bay Door

9
To replace the disk drive bay door, you must first remove the top cover and open the face
panel. To replace the face panel, you must remove the top cover and the disk drive bay door.
To replace the top cover:
1. Remove the top cover. See Chapter 1, “Accessing the Components,” for details.
2. Install the new cover.
To replace the disk drive bay door:
1. Open the face panel. See Chapter 1, “Accessing the Components,” for details.
2. Remove the two hinge screws attaching the door to the face panel.
3. Remove the door.
4. Position the new door so that the screw holes on the door are aligned with holes in the
face panel.
5. Replace the two hinge screws, ensuring that the hinge screws are equally tightened. This
will ensure that the door is centered properly.
To replace the face panel:
1. Remove the disk drive bay door from the old face panel. See the previous procedure.
2. Install the disk drive bay door in the new face panel. See the previous procedure.
3. Remove the old face panel by removing the two shoulder screws at the bottom left and
right corners of the face panel.
4. Align the bottom of the new face panel with the front of the unit, and reattach the two
shoulder screws from step 3.
5. Close the new face panel. See Chapter 1, “Accessing the Components,” for details.
Disk Drives
This section explains how to replace the CD-ROM drive and the various disk drives in the
system. See Chapter 5, “Peripherals,” for details on drive configuration and cables.
System Disk Drive
The system disk drive is located in the uppermost part of the peripheral device bay, above the
CD-ROM and floppy disk drives.

10
To replace the system disk drive:
1. Disconnect the power cable and SCSI cable from the disk drive.
2. Remove the four nuts (two on each side) from the vertical screws on each side of the disk
drive, and lift the disk drive out of the chassis.
3. Remove the brackets from the replaced disk drive and secure them to the new disk drive.
WARNING Handle the disk drive carefully to prevent failure and voiding the warranty for the drive.
4. Replace the new disk drive in the chassis and secure it with the four nuts removed
previously.
5. Connect the power cable and SCSI cable to the disk drive.
You will need to reinstall the operating system and associated system software on the new
system disk drive. See the System Setup document delivered with the system for more
information.
CD-ROM Drive
The procedure for replacing a SCSI or an EIDE CD-ROM drive is the same, except for data
cables and jumper settings.
To replace the CD-ROM drive:
1. For ease of access, remove the chassis fan as described later in “Chassis Fan.”
2. Disconnect the power cable and data cable from the CD-ROM drive. Note the position of
the red stripe on the data cable. See the following figure.
Nuts (two on each side)

11
Data Cable Power Connector
3. Loosen the thumb screw on the front-most locking plate on the top left side of the
peripheral device bay.
4. Lift and hold the locking plate.
5. From inside the chassis, push the back of the CD-ROM until the bezel clears the front of
the chassis, then slide the device out.
6. Remove the mounting guides from the right and left sides of the CD-ROM drive.
Mounting Guide
Screws Slot for Drive Placement
7. Note the jumper settings on the back of the CD-ROM drive.
Locking Plate
Thumb Screw

12
8. Do one of the following on the new CD-ROM drive:
− Set the EIDE master/slave jumper to the same position (Master) as the old drive if
you are replacing an EIDE drive.
− Set the SCSI ID jumper to the same address as the old drive if you are replacing a
SCSI drive.
9. Install the mounting guides on the sides of the new CD-ROM drive. The flat mounting
guide goes on the right side of the CD-ROM drive; the slotted mounting guide goes on the
left side.
10. Slide the new CD-ROM drive into the chassis and align the first slot in the mounting
guide with the locking plate.
11. Lower the locking plate, making sure the locking plate tabs slide into the first slot on the
mounting guide.
12. Tighten the locking plate thumb screw.
13. Connect the data cable and power cable to the CD-ROM drive.
14. Replace the chassis fan, as described later in “Chassis Fan.”
Floppy Disk Drive
To replace the floppy disk drive:
1. For ease of access, remove the chassis fan as described later in “Chassis Fan.”
2. Remove the CD-ROM drive as described previously in “CD-ROM Drive.”
3. Disconnect the power cable and data cable from the drive. Note the position of the red
stripe on the data cable.
Data
Cable
Power
Connector
4. Loosen the thumb screw on the locking plate to the top left side of the peripheral device
bay, as described previously in “CD-ROM Drive.”
5. Lift and hold the locking plate.
6. From inside the chassis, push the back of the floppy disk drive until the bezel clears the
front of the chassis, and slide the device out.