Intergraph RAX Systems User guide

RAX Systems
System Reference
January 1999
DHA034800

Copyright
1999 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, and
trademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make any derivative
work, without written consent from Intergraph Computer Systems.
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights in
technical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of the
United States.
Intergraph Computer Systems, Huntsville AL 35894-0001
Notice
Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer
Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph
Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.
All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in,
or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Trademarks
Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems.
StudioZ, RenderRAX, and ViZ RAX are trademarks of Intergraph Computer Systems. Other brands and product names are trademarks of
their respective owners.
FCC/DOC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used in
accordance with the instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique
de la classe B respecte toutes les exigencies du Règlement sur le materiél brouilleur du Canada.
Warnings
The service and upgrade instructions should be performed by qualified personnel only. Qualified personnel do not have to be Intergraph
service personnel. Qualified personnal can include those who are familiar with servicing computers, can follow instructions in a manual to
service equipment, and can do so without harm to themselves or damage to the equipment.
Changes or modifications made to the system that are not approved by the party responsible for compliance could void the user's authority to
operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other than
instructed.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type as
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
Notes
Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device or in
the operating instructions. This device is designed and manufactured to comply with approved safety standards for information processing
and business equipment.

iii
Contents
Preface............................................................................................................................... v
About This Document ........................................................................................................ v
Document Conventions...................................................................................................... v
Customer Support..............................................................................................................vi
Hardware and Software Support Services........................................................... vi
World Wide Web................................................................................................vi
Intergraph Bulletin Board Service.......................................................................vi
FAXLink............................................................................................................vii
Telephone...........................................................................................................vii
More Support Options.......................................................................................viii
1 Accessing the Components...........................................................................................1
Before You Begin............................................................................................................... 2
Tools................................................................................................................................... 2
Avoiding Electrostatic Discharge....................................................................................... 2
Opening the Base Unit........................................................................................................ 3
Opening and Closing the Face Panel.................................................................................. 3
Closing the Base Unit......................................................................................................... 4
System Illustrations............................................................................................................5
2 Servicing the System .................................................................................................... 7
Before You Begin............................................................................................................... 8
Base Unit Components....................................................................................................... 8
Disk Drives......................................................................................................................... 9
System Disk Drive............................................................................................... 9
CD-ROM Drive.................................................................................................. 10
Floppy Disk Drive.............................................................................................. 12
Disk Drives in the Disk Drive Bay..................................................................... 13
Disk Drive Bay.................................................................................................................14
SAF-TE Card....................................................................................................................16
Power Supply ...................................................................................................................17
Processor Modules ........................................................................................................... 19
Heat-Sink Mounting Brackets..........................................................................................20
Retention Modules ........................................................................................................... 20
Dual Inline Memory Modules .......................................................................................... 21
System Board ...................................................................................................................22
Expansion Cards............................................................................................................... 23
Chassis Fan....................................................................................................................... 24
Disk Drive Bay Fans ........................................................................................................ 25
Lithium (CMOS/Clock) Battery....................................................................................... 26
LEDs, Power, and Reset Switches.................................................................................... 27

iv
3 Upgrading the System................................................................................................ 29
Before You Begin............................................................................................................. 30
Adding Memory............................................................................................................... 30
Upgrading Processors....................................................................................................... 32
Adding Expansion Cards.................................................................................................. 32
Slot Locations .................................................................................................... 33
Installing Expansion Cards................................................................................. 33
Assigning System Resources..............................................................................34
Adding Disk Drives to the Disk Drive Bay...................................................................... 34
Adding an Internal Peripheral Device .............................................................................. 35
Adding External SCSI Peripheral Devices....................................................................... 37
SCSI Cable Length Guidelines...........................................................................38
SCSI Cable Quality Guidelines.......................................................................... 38
SCSI ID Guidelines............................................................................................ 38
SCSI Termination Guidelines for External Devices........................................... 39
Connecting an External SCSI Drive................................................................... 39
Changing SCSI Host Adapter or Device Settings .............................................. 40
4 System Hardware ....................................................................................................... 41
Hardware Overview.......................................................................................................... 42
Functional Diagram.......................................................................................................... 43
System Board ...................................................................................................................44
Disk Drive Bay.................................................................................................................44
Cable Routing and Pinouts.................................................................................44
Jumper Settings.................................................................................................. 46
Disk Drive LEDs................................................................................................ 46
Power Supply ................................................................................................................... 47
Chassis Cooling Fans ....................................................................................................... 48
Disk Drive Bay Cooling Fans........................................................................................... 49
Hardware Monitoring....................................................................................................... 49
5 Peripheral Devices....................................................................................................... 51
Internal Peripheral Device Cables.................................................................................... 52
Floppy Disk Drive Cable ................................................................................... 52
EIDE Cable........................................................................................................ 52
Disk Drive Bay SCSI Cable............................................................................... 53
Ultra Wide SCSI Cable...................................................................................... 53
Peripheral Device Configuration...................................................................................... 53
Floppy Disk Drive.............................................................................................. 54
IDE CD-ROM Drive.......................................................................................... 54
SCSI Disk Drives...............................................................................................55
6 System Information.................................................................................................... 57
Specifications ................................................................................................................... 58
System Configuration Summary.......................................................................................58
System Board Components .............................................................................................. 59

v
Preface
This System Reference document describes how to service and upgrade your Intergraph
Computer Systems rack-mount RAX System. This document supports the following RAX
systems:
u StudioZ RenderRAX III
u ViZ RAX
About This Document
This System Reference document is organized as follows:
u Chapter 1, “Accessing the Components,” describes how to open and close the base unit
and how to access internal system components.
u Chapter 2, “Servicing the System,” describes how to replace standard system components.
u Chapter 3, “Upgrading the System,” describes how to add components to the system.
u Chapter 4, “System Hardware,” provides a system hardware overview and technical
information on system components.
u Chapter 5, “Peripheral Devices,” provides information on cabling and configuration of
standard system peripherals.
u Chapter 6, “System Information,” provides system specifications and other general
technical information.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard (such as D, ALT,or F3) and names of files and
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.

vi
Customer Support
Intergraph Computer Systems offers an assortment of customer support options.
Hardware and Software Support Services
Intergraph Computer Systems provides a variety of hardware services for Intergraph and third-
party equipment. Services include warranty upgrades, repair depot service, on-site hardware
maintenance, system administration, and network consulting. Hardware purchased from
Intergraph Computer Systems includes a factory warranty ranging from 30 days to three years.
A detailed warranty description is available on the World Wide Web; see the Support pages at
http://www.intergraph.com/ics.
Intergraph Computer Systems provides complimentary software support for 30 or 90 days
following shipment of a hardware or software product. This includes World Wide Web
access, Intergraph Bulletin Board Service access, FAXLink service, and telephone (Help
Desk) support. At the end of the complimentary support period, you can purchase other levels
of software support.
World Wide Web
You can visit Intergraph Computer Systems on the World Wide Web at
http://www.intergraph.com/ics. On these pages, you can get news and product information,
technical support information, software updates and fixes, and more.
Intergraph Bulletin Board Service
On the Intergraph Bulletin Board Service (IBBS), you can get technical support information,
software updates and fixes, and more.
NOTE Most of the system software for your RAX system can be found in the TDZ 2000 GL2 Series A
area of the IBBS. Additional software can be found in the Digital Media area of the IBBS.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirror
sites listed on World Wide Web; see the Software Support pages at
http://www.intergraph.com.
3. At the login prompt, key in your user ID, or new if you have not used the IBBS before.
4. Follow the menus to find what you need.

vii
If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.
FAXLink
To use the FAXLink:
u Call 1-800-240-4300 for information on how to get technical support information.
u Call 1-256-730-9000 to get documents (up to five per call).
Telephone
To get customer support by telephone:
u In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
u Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
u Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
u Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
u The product’s name or model number.
u The product’s serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the product.
u Your name and telephone number.
u A brief description of the question or problem.

viii
More Support Options
To get information on more customer support options:
u Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
u For hardware support questions in the United States, call 1-800-763-0242.
u For software support questions in the United States, call 1-800-345-4856.
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.

1
1 Accessing the Components
This chapter describes how to access the internal components of the system so you can service
and upgrade your RAX system. This chapter also lists tools and describes methods for
avoiding electrostatic discharge, removing and replacing cover panels, and accessing
components.
Before You Begin...................................................................................................................... 2
Tools.......................................................................................................................................... 2
Avoiding Electrostatic Discharge.............................................................................................. 2
Opening the Base Unit............................................................................................................... 3
Opening and Closing the Face Panel......................................................................................... 3
Closing the Base Unit................................................................................................................ 4
System Illustrations................................................................................................................... 5

2
Before You Begin
WARNING Disconnect the system and peripheral devices from AC power before servicing internal
components! Failure to remove AC power may result in equipment damage or personal
injury.
WARNING Follow all warnings and cautions in the servicing instructions. If you fail to follow
documented procedures, personal injury and damage to equipment can result.
CAUTION Use an antistatic wrist strap for all servicing procedures to avoid the possibility of electrostatic
discharge.
“Right side” and “left side” are as seen from the front of the unit.
Tools
You will need the following tools to service the system:
u Antistatic wrist strap
u Quarter-inch nutdriver
u No. 1 and No. 2 Phillips screwdrivers
u Three-sixteenth-inch or 5 mm nutdriver
u Five-sixteenth-inch or 8 mm nutdriver
u Small single-slot screwdriver
Avoiding Electrostatic Discharge
Sensitive components inside the base unit can be damaged by static electricity. To protect
against this possibility, take the following precautions when working with internal
components.
u Unplug the unit from AC power before servicing any electronic component inside the
chassis.
u Touch the bare metal of the base unit to ensure the base unit and your body are at the
same electric potential.
u Handle all printed circuit boards as little as possible and by the edges only. Leave new
parts in their protective packaging until you install them.
u Use a disposable or reusable antistatic wrist strap when servicing or upgrading the system.
Once a disposable wrist strap is used, it cannot be used again.