Intergraph StudioZ RenderRAX User manual

StudioZ RenderRAX
System Setup
June 1997
DHA021110

Warranties and Liabilities
The information and the software discussed in this document are subject to change without notice and
should not be considered commitments by Intergraph Corporation. Intergraph Corporation assumes no
responsibility for any errors in this document.
The software discussed in this document is furnished under a license and may be used or copied only in
accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or
reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
All warranties given by Intergraph Corporation about equipment or software are set forth in your purchase
contract, and nothing stated in, or implied by, this document or its contents shall be considered or deemed a
modification or amendment of such warranties.
Copyright
1997, Intergraph Corporation including this documentation, and any software and its file formats and
audio-visual displays described herein; all rights reserved; may only be used pursuant to the applicable
software license agreement; contains confidential and proprietary information of Intergraph and/or other
third parties which is protected by copyright, trade secret and trademark law and may not be provided or
otherwise made available without prior written authorization.
Restricted Rights Legend
Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in
subdivision (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013.
Unpublished rights reserved under the copyright laws of the United States.
Intergraph Corporation
Huntsville AL 35894-0001
Trademarks
Intergraphand the Intergraph logo are registered trademarks of Intergraph Corporation. StudioZis a
trademark of Intergraph Corporation.
Microsoftand Windowsare registered trademarks of Microsoft Corporation. Windows NTis a
trademark of Microsoft Corporation.
Other brands and product names are trademarks of their respective owners.

Power Input Rating
The unit’s power input rating can be found in the StudioZ RenderRAX System Introduction.
Product ID Information
Product ID information (serial number and model number) can be found on the back of the base unit.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy. If the equipment is not installed and used in accordance with the
instruction manual, it may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
DOC Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Warnings
Changes or modifications made to the system that are not approved by the party responsible for compliance
could void the user's authority to operate the equipment.
To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a
tool for purposes other than instructed.
There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified
service personnel.
There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same
or equivalent type as recommended by the manufacturer. Dispose of used batteries according to the
manufacturer's instructions.
Cautions
THIS PRODUCT CONFORMS TO THE APPLICABLE REQUIREMENTS OF 21 CFR SUBCHAPTER
J AT DATE OF MANUFACTURE.
Read all safety and operating instructions before using the equipment. Keep these instructions for future
reference. Follow all warnings on the equipment or in the operating instructions.

v
Contents
Preface.................................................................................................................................... vii
About This Document............................................................................................................. vii
Document Conventions...........................................................................................................vii
Finding Operating System Information.................................................................................. viii
Finding System Hardware Information.................................................................................. viii
Getting Documentation and Training........................................................................................ix
Getting Telephone Support .......................................................................................................ix
Using the Intergraph Bulletin Board Service .............................................................................x
Using the Intergraph FAXLink...................................................................................................x
Finding Intergraph on the Internet.............................................................................................xi
Learning About System Ergonomics.........................................................................................xi
1 Setting Up the System ...........................................................................................................1
Precautions.................................................................................................................................1
System Accessories....................................................................................................................1
Sliding Rack-Mount Devices .....................................................................................................1
System Base Unit.........................................................................................................2
Keyboard Tray.............................................................................................................2
Prepare for Windows NT Setup .................................................................................................2
Start the System..........................................................................................................................4
Going Through Windows NT Setup...........................................................................................5
Using the Welcome Dialog ........................................................................................................6
Reviewing the System Introduction..............................................................................7
Creating a Repair Disk.................................................................................................8
Creating Backup Diskettes...........................................................................................8
Finding Customer Support...........................................................................................9
2 Configuring the System .....................................................................................................11
Configuring the Video Display Driver.....................................................................................11
Using RealiZm As the Default Video Display Driver................................................11
Correcting Video Display Problems ..........................................................................11
Support for Heidi Graphics........................................................................................13
Configuring Networking...........................................................................................................13
Configuring External SCSI Peripherals....................................................................................13
Disabling Ultra SCSI Capability................................................................................14
Using the SCSISelect Utility......................................................................................15
Updating the Operating System................................................................................................15
3 Configuring the BIOS........................................................................................................17
Using AMIBIOS Setup ............................................................................................................17
Setup Menu ..............................................................................................................................18
Standard.....................................................................................................................18

vi
Advanced .................................................................................................................. 20
Chipset ...................................................................................................................... 22
Peripheral .................................................................................................................. 25
Utility Menu ............................................................................................................................ 27
Detect Master ............................................................................................................ 27
Detect Slave .............................................................................................................. 27
Security Menu ......................................................................................................................... 27
Password ................................................................................................................... 27
Anti-Virus ................................................................................................................. 28
Default Menu........................................................................................................................... 28
Original ..................................................................................................................... 28
Optimal...................................................................................................................... 29
Fail-safe..................................................................................................................... 29
Reprogramming the BIOS....................................................................................................... 30
Changing the System Boot Sequence........................................................................ 31
4 Troubleshooting................................................................................................................. 33
Checking the System............................................................................................................... 33
System Boot Errors.................................................................................................................. 33
Series of beeps and error message displays............................................................... 33
Does not boot from the expected boot device ...........................................................34
Incorrect number of processors displays ................................................................... 35
Total amount of memory does not display................................................................ 35
DMA bus timeout message displays.......................................................................... 35
Video Errors ............................................................................................................................ 35
System powered on, but screen remains blank.......................................................... 35
Hardware Errors ...................................................................................................................... 36
Does not boot from drive A....................................................................................... 36
I/O card parity error message displays...................................................................... 36
“Invalid configuration information for SLOT XX” message displays....................... 36
CD-ROM drive LED does not light .......................................................................... 36
CD-ROM drive is not recognized.............................................................................. 37
Unsuccessful connection to serial device.................................................................. 37
5 Installing System Software ............................................................................................... 39
Before You Begin.................................................................................................................... 39
Windows NT Workstation 4.0................................................................................................. 40
Adjust Hard Disk Drive and Virtual Memory Settings ............................................. 41
Install the RealiZm Video Display Driver............................................................................... 41
Ensure Correct PC Card Hard Disk Operation ........................................................................ 42
Disable Command Queuing.....................................................................................................42
Install QFE Update Software................................................................................................... 43
Create an Emergency Repair Disk........................................................................................... 43
Updating the Operating System............................................................................................... 44

vii
Preface
StudioZ RenderRAX System Setup provides the information required to set up computer
equipment and configure the system for use. Additional information includes using the
system, configuring the BIOS, troubleshooting, and installing system software.
About This Document
StudioZ RenderRAX System Setup is organized as follows:
u Chapter 1, “Setting Up the System,” describes system precautions, sliding rack-mount
devices, and setting up the operating system and associated system software.
u Chapter 2, “Configuring the System,” describes configuring the operating system and
associated system software.
u Chapter 3, “Configuring the BIOS,” describes using the AMIBIOS Setup program and
reprogramming the BIOS.
u Chapter 4, “Troubleshooting,” describes causes and solutions to system problems.
u Chapter 5, “Installing System Software,” describes installing Windows NT 4.0 and
associated system software.
Document Conventions
Bold Commands, words, or characters that you key in literally.
Italic Variable values that you supply, or cross-references.
Monospace Output displayed on the screen.
SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and
directories. You can type filenames and directory names in the dialog boxes
or the command line in lowercase unless directed otherwise.
CTRL+DPress a key while simultaneously pressing another key; for example, press
CTRL and D simultaneously.
ALT,SHIFT,FPress keys sequentially; for example, press ALT, then SHIFT, then F.

viii
Finding Operating System Information
For more detailed information on the Windows NT Workstation 4.0 operating system, refer to
the printed and online Windows NT documentation from Microsoft:
u For basic information on using and installing Windows NT Workstation 4.0, refer to Start
Here, delivered in the Windows NT Workstation software package.
u For detailed information on using Windows NT Workstation 4.0, refer to Windows NT
Workstation Help.
Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.
Finding System Hardware Information
An online introduction to your new system is provided in the System Introduction, which
covers subjects such as system features, system controls and connections, and Intergraph
customer support. To view the System Introduction, select System Intro in the Welcome
dialog that displays the first time you start the system. System Introduction is a Windows
Help 4.0 document.
Detailed reference information for your new system is available in theRack-Mount
Workstation/Server System Reference, which covers subjects such as the following:
u System components
u System wiring diagrams and functional block diagrams
u System board descriptions
u Upgrading and servicing procedures
The System Reference is delivered on the system disk, in the C:\WIN32APP\SYSREF directory.
The document is in Portable Document Format (PDF); to view it, use the Adobe Acrobat
Reader. A copy of the Adobe Acrobat Reader installer is included with the System Reference;
refer to the README.TXT file in C:\WIN32APP\SYSREF for more information.
CAUTION The System Reference must be used when servicing the system hardware. It contains
detailed instructions, warnings, and cautions that must be followed explicitly to avoid personal
injury and equipment damage.
Refer to the Late-Breaking News shipped with your system for important hardware, software,
and documentation information not covered in this document.

ix
Getting Documentation and Training
You can purchase additional product documentation from Intergraph.
u In the United States, contact your sales account representative, call the Intergraph Order
Desk at 1-800-543-1054, or send a fax to 1-800-548-3318 to place an order. If you call
or fax the Order Desk, have the document numbers ready for the items you wish to
purchase.
u Outside the United States, contact the Intergraph subsidiary or distributor from which you
purchased your Intergraph product to place an order.
To find information on training for Intergraph products, or to enroll for an available class,
contact Intergraph Training Solutions at 1-800-240-3000.
Getting Telephone Support
If you experience problems with your Intergraph product, or have questions about the
information in this document, you can contact Intergraph for help.
u In the United States, call the Customer Response Center at 1-800-633-7248 between the
hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except
holidays).
u Outside the United States, contact the Intergraph subsidiary or distributor from which you
purchased your Intergraph product.
Have the following information readily available when you call:
u Your service number and your Customer Personal Identification Number (CPIN). The
CPIN is assigned to you the first time you call the Customer Response Center.
u The product’s name or model number.
u The product’s serial number.
u Your name and telephone number.
u A brief description of the question or problem.

x
Using the Intergraph Bulletin Board Service
Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an
electronic forum for Intergraph customers to exchange information with Intergraph’s technical
and marketing staff, and with other Intergraph customers. You can use the IBBS to get
technical support information, documentation and training information, programs, and
software updates and fixes. The IBBS is also available for you to give suggestions, make
inquiries, and report problems.
To connect to the IBBS:
1. Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop
bit, and any baud rate up to 14,400.
2. Using a modem, dial the IBBS number, 1-205-730-8786. You can dial 1-205-730-6504 if
you are using a 2,400 baud connection.
Mirror sites are maintained for locations outside the United States. Information on these
sites is available on Intergraph Online, Intergraph’s World Wide Web server.
3. When connected, respond to the login request by keying in your user ID. If you have not
connected before, key in new to create a user ID.
4. Follow the menus to find what you need. If you are new to computer bulletin boards, the
IBBS provides clear choices and plenty of online help. A text file that explains IBBS
commands and organization is available for you to download.
If you have trouble connecting to or using the IBBS, log a support request through the
Customer Response Center (product entry IBBS), send a fax to 1-205-730-1110, or leave a
message for the System Operator (Sysop) at 1-205-730-1413.
Using the Intergraph FAXLink
You can use the Intergraph FAXLink to get technical support information by fax 24 hours a
day, 7 days a week. From a touch-tone phone or fax machine phone:
u Call 1-800-240-4300 to get new user instructions, an index listing of available documents,
and an overview of the categories of available information.
u Call 1-205-730-9000 to order the documents (up to 5 per call).
Follow the prompts provided to locate and deliver the information you need.