iPECS Communicator for iOS Operating instructions

Installation and Operation Guide
Please read this manual carefully before
operating your set. Retain it for future reference.
iPECS Communicator for iOS

iPECS Communicator for iOS
Installation and Operation Guide Issue 1.2
Copyright© 2012 Ericsson-LG Co., Ltd.All Rights Reserved
This material is copyrighted by Ericsson-LG Co., Ltd. Any unauthorized reproductions, use or disclosure of this material, or any part
thereof, is strictly prohibited and is a violation of Copyright Laws. Ericsson-LG reserves the right to make changes in specifications at any
time without notice. The information furnished by Ericsson-LG in this material is believed to be accurate and reliable, but is not warranted
to be true in all cases.
Ericsson-LG and iPECS Communicator are trademarks of Ericsson-LG Co., Ltd.
Revision History
Issue Date Description of Changes
1.0 Sep, 2012 Initial Release
1.1 Jan,2013 General update
1.2 Mar, 2012 3.4 Transfer a call: The description is changed that screened transfer is not supported.

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Table of contents
1. Introduction...................................................................................................................1
1.1 iPECS Communicator Client Screen ........................................................................................2
2. Installation.....................................................................................................................3
2.1 Hardware requirements.............................................................................................................3
2.2 iPECS Client Download............................................................................................................ 4
2.3 Client Account Configuration and Registration........................................................................ 6
3. Basic phone functions...................................................................................................9
3.1 Place a Call................................................................................................................................9
3.2 Answer a Call............................................................................................................................ 9
3.3 Place a Call On Hold...............................................................................................................10
3.4 Transfer a Call......................................................................................................................... 10
3.5 Conference Calls..................................................................................................................... 11
3.6 Receive a Call while Busy ...................................................................................................... 11
4. Other Phone Functions................................................................................................12
4.1 Voice Mail............................................................................................................................... 12
4.2 Recent Calls Log.....................................................................................................................12
4.3 Contacts...................................................................................................................................12
4.4 Short Message Service (SMS) ................................................................................................14
4.4.1 Receiving an SMS .......................................................................................................................... 14
4.4.2 Sending an SMS.............................................................................................................................. 14
4.5 Call Recording ........................................................................................................................ 15
5. Advanced Client Settings............................................................................................17
5.1 Advanced settings ...................................................................................................................17
5.1.1 Background..................................................................................................................................... 17
5.1.2 Enable mobile data.......................................................................................................................... 18
5.1.3 DNS SRV........................................................................................................................................ 18
5.1.4 Auto-lock........................................................................................................................................ 18
5.1.5 RX/TX volume boost factor ........................................................................................................... 18
5.1.6 Echo cancellation............................................................................................................................ 18
5.1.7 Use VPN if active ........................................................................................................................... 18
5.1.8 XML messages................................................................................................................................ 18
5.2 Media settings .........................................................................................................................19
5.2.1 Codecs settings for WiFi................................................................................................................. 19

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5.2.2 Codecs settings for Cell network.................................................................................................... 19
5.3 SSDP and Trunk Access settings............................................................................................. 19
Appendix A - Status and Notifications Icons....................................................................20
Appendix B - Troubleshooting .........................................................................................21

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1. Introduction
iPECS Communicator is an iOS Smartphone multimedia communication application for iPECS
platforms. As an iPECS client device, iPECS Communicator has access to the features of the iPECS host.
iPECS Communicator clients employ WiFi or mobile data services available through the Smartphone to
‘connect with’ the iPECS system for business communication services such as transfer and conference.
The client is presented to the user in a simple to understand and use GUI on the Smartphone screen. The
client incorporates contact and call log databases (lists) that integrate with the call control functions of
the client,
iPECS Communicator can be used by connecting to the host platform including iPECS-CM, iPECS-LIK
and iPECS-MG. There are differences in the iPECS Communicator functions depending on which host
system is used, and the function screen may be different as a result. Basic features of the iPECS host
available to iPECS Communicator include:
Call Forward
Conference, 3-way
Hold
Transfer
Voice Mail

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1.1 iPECS Communicator Client Screen
iPECS Communicator’s main screen displays various function modules to enable simple and effective use.
Each of the modules is depicted in the diagram below. For reference purposes, Appendix A presents a list of
icons for the Status bar.
Function button: SMS
Function button: Call log Function button:
Main window / Dial pad
Function button:
Contacts / Address book
Function button: Account
settings and other options
Entry box,
enter number to dial, etc.
Maibox button and indicator Clear Entry box button
Basic Dial pad display
Status bar: displays registration
status including registration
icon, see Appendix A
Voicemail Indicator

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2. Installation
Installation of iPECS Communicator is a 3-step process as outlined below.
Verify compatibility, section 2.1
Download the iPECS Communicator iOS application, section 2.2
Configure the client and register with the iPECS host, section 2.3
2.1 Hardware requirements
The minimum and recommended Smartphone requirements to operate iPECS Communicator are as follows.
The application has been operated with LGE and other Smartphone brands. For a list of compatible models,
contact your LG-Ericsson representative.
Minimum Requirements
Operating system: iOS 5.01
CPU: armv7 (iPhone 3GS and above, iPad all versions, iPod 3 and above)
Recommended Requirements
Operating system: iOS 5.1 and higher
CPU: armv7 (iPhone4 and above, iPad2 and above)

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2.2 iPECS Client Download
The iPECS Communicator application is downloaded directly to the Smartphone from the Apple Application
Store, generally displayed on the Smartphone as the ‘App Store’. Once downloaded, the client application will
be available for execution on the phone.
To download the client:
1. Open the App Store application on the Smartphone.
2. When the store opens, type iPECS Communicator in the search box and select ’’Search’’.
3. In the Search results screen, touch iPECS Communicator.

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4. In the Apps description screen touch Free and Install Button.
5. When the installation is complete, verify the iPECS Communicator icon appears in the
Smartphone Desktop; Touching the icon opens iPECS Communicator.

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2.3 Client Account Configuration and Registration
iPECS Communicator must be configured to register with the host iPECS platform. This will require
assistance from the iPECS system administrator. For proper registration, SIP Account information matching
the iPECS system configuration must be entered including:
iPECS Host IP address
iPECS host port
Display Name
Name (User ID)
Authentication name
Authentication password
Transport Protocol (UDP/TCP)
To set, modify or view the SIPAccount data,
1. In the Smartphone’s basic screen, touch the “More” button.
2. Select the “Accounts” in the iPECS Communicator More menu.
3. In the Accounts menu, select “Add Account”. In the Add Account screen, enter values for the
Server address (Domain), User Id (Username) and other Account parameters to match the iPECS
host system. Advanced account settings are available under “Additional” submenu.

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To use TCP mode for lower battery consumption in background mode
1. In the Accounts menu, select “Advanced” in the iPECS Communicator Accounts menu.
2. Select “Background” in Advanced menu. In the Background screen,
select “for TCP and TLS” option menu.
3. Back to the “Accounts” screen, touch the “Add account” button.
4. In the Accounts menu, select the “Additional” submenu.
5. Select “SIP transport” and TCP option menu in SIP transport menu.
To use 3G/LTE mobile network when WiFi is not available
1. In the Accounts menu, select “Advanced” in the iPECS Communicator Accounts menu.
2. Slide “Enable mobile data” button from left to right

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After completing entry of the Account information, touch twice “Done”
button to accept settings and go back to “More” menu. Touch Numpad
button to go to main Dialpad view.
iPECS Communicator will register with the iPECS host; a registration
status message is displayed on top right.
The registration icon indicates status by using color as below.
Green: – Idle
Grey: – Login failed
Notes:
As a default, iPECS Communicator employs the Smartphone’s WiFi radio to communicate with
the host iPECS system. If no WiFi network is available and 3G/4G mobile data service is enabled,
the client attempts to employ the mobile data service to register and connect to the host iPECS
system. Otherwise, the connection and registration will fail.
For working in background mode it’s recommended to use TCP transport (same effect as for UDP
and lower battery consumption).

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3. Basic phone functions
With iPECS Communicator, calls can be placed, received and transferred employing the resources of the
host iPECS platform.
3.1 Place a Call
iPECS Communicator can place internal calls to other users and external calls over CO
lines and trunks of the iPECS host. Calls can be placed by dialing the number with the
dial pad, selecting a number from the Call Log or Contacts lists.
After dialing or selecting a number from a list, the Call button places the call.
The call screen, shown below, displays the call information and various call controls
(Hold, Transfer, Mic, Speaker, etc.) described in later sections.
Notes:
If a WiFi network is not available to place the call and mobile data use is allowed, iPECS
Communicator will attempt to place the call over the mobile data network.
3.2 Answer a Call
When a call arrives, the call screen displays the incoming caller information and the
phone will notify you according to the Smartphone configuration and the client
Notification setting. The call is answered by selecting the green Audio button at the
bottom of the client and the active call screen displays.
Notes:
The name of the calling party may not be available until the call is
connected; the display will indicate the name when received from the host
iPECS system or the name matches a Contact.

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3.3 Place a Call On Hold
You can place an active call in a waiting state where the held party will receive music on hold and you will be
free to place another call or other for other activity.
To place a call on hold, simply touch the “hold” button on the call information.
To access a held call, touch the “hold” button again.
3.4 Transfer a Call
You can send an active call to another user of the iPECS host. You can transfer the call without announcing it
to the receiver.
To transfer the active call,
1. Touch and slide buttons to second screen.
2. Press the Transfer button.
3. Select from contacts or dial the user to receive the call.
4. Press the Transfer button.
5. Call will be automatically disconnected and transferred to the receiver to
answer.
Notes:
It supports only blind transfer.

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3.5 Conference Calls
With iPECS Communicator, you can join several calls in a three
party conference. To conference two calls,
1. Place or receive the first call.
2. Select the “add call” button, type number and select the
“Call” button. The first call is placed on hold
automatically.
3. Place the second call as normal.
4. When connected, slide to second screen of buttons and
select the “merge” button.
During the conference, you can spit calls or end a call or end all calls.
3.6 Receive a Call while Busy
While on a call with iPECS Communicator, you can receive and answer calls from the cellular service
provider. In this case, the Caller Id is displayed and you can accept or reject the call. If the call is accepted, the
existing iPECS Communicator call is placed on hold.
When the cellular call is received, the Incoming call selection screen appears. You can select the green button
to accept the call or the red button to reject the call.
Note:
When an iPECS call is received during a cellular call, the Smartphone will not recognize or notify
you of the incoming call.

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4. Other Phone Functions
4.1 Voice Mail
When a Voice Mail number is configured, iPECS Communicator displays the number
Messages Waiting icon when notified of new voice messages.
To access your voice mail:
1. Select voice messages button to place a call to Voicemail IVR
2. You are connected to your voice mail through the iPECS host.
4.2 Recent Calls Log
When a call is placed or received, iPECS Communicator
generates a call record that is stored in the Recent Calls Log.
Records are generated for missed, dialed and received calls. The
user can view the Call Logs, and select and place a call to the
number associated with the record.
To view the Recent Calls Log, select the “Recent Calls” button.
The user can select the type of call records to view by selecting
the record type desired (all, missed). Selecting a record allows
the user to place a call to the party.
Note:
The record displays the name received with the Caller Id, the display name or the name assigned
in the Contacts. As a call is connected, the service provider may provide the Display name, which
is then displayed.
4.3 Contacts
The iPECS Communicator client incorporates a Contact database where you can store information including
phone numbers for frequently call contacts. Each Contact record in the database includes:
Contact name,
Home, work ,mobile and other phone numbers,
E-mail address and
Notes.

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To view and manage your Contact list, Select the “Contacts” button. This will display
the Contact list. The user can select the type of call records to view by selecting the
filter type desired (All, Favorites) and add new contact by selecting “+” button on top
right.
To search the Contact, select the Contacts function icon, and start typing in search box
on top.
Contact records can be added, modified. The Contact database can be searched for a
specific contact record and, when found the user can request a call or send Text
Message to the contact.
To add a contact from the menu,
1. Select the Add tool (“+” button) on top right.
2. Enter values for the various fields in the Add contact screen.
3. Touch “Done” button, to store the contact.
You can also access the Contact screen by selecting a Contact. In addition, you can edit
a contact’s record by touching the “Edit” button.

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4.4 Short Message Service (SMS)
Short Message Service (SMS) enables system users to exchange text messages. An SMS is prepared and sent to
another user. When an SMS is received, you are notified with an audible alert or vibration alert and the new
SMS status icon. Each SMS is stored in an SMS mailbox.
4.4.1 Receiving an SMS
When alerted to a new SMS mail,
1. Select the “Messages” button, the message list displays messages threads
list.
2. Select the thread for display.
Note:
At the bottom of the SMS screen are field to reply to the sender.
To delete message touch “Menu” button, and select “Edit”. Then select messages to delete and
touch “Delete” button.
To delete all thread slide on it from left to right and touch “Delete” button that appears.
4.4.2 Sending an SMS
To send an SMS to others,
1. Select the “Messages” button.
2. On top right of the screen, touch “New Message” button.
3. In the “New Message“ screen, touch the “To:” input box and enter the
station number for each recipient or touch + button to select from contacts.
4. Touch the message box and enter your message.
5. Touch “Send” button.
Notes:
A message can contain no more than 80-bytes with the iPECS system.

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
4.5 Call Recording
iPECS Communicator can record the audio for iPECS calls to the iPECS Communicator memory. The
recording is stored in the iPECS-Communicator shared documents directory and it is available from iTunes to
download as WAV file. The file is named with the year, month, day, minute and second the recording was
started.
To record the active call,
1. Touch and slide buttons to second screen.
2. Press the record button.
To record calls, select the record button in the iPECS
Communicator active call screen.
The record button will highlight in blue while recording is in-progress. Both callers will be informed that call is
being recorded by a quick voice note.
To stop recording, select the record button again or terminate the call, recording stops and the record button
will turn off. To listen to recorded call, go to calls history, choose a proper call, then “recorded” icon – player
will appear.

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To remove recorded calls (for example: when device memory is full), simply go to calls history, choose edit in
bottom right corner of the screen and remove recorded call by clicking on the remove icon, which has appeared
near the chosen call, then confirm with the ‘Delete’ button.