USER AND MAINTENANCE MANUAL
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1- Warranty and Assistance
1.1 Warranty
The company guarantees the construction quality of the product, certifying the absence of defects of
any kind.
Warranty period:
-12 months from the date of start-up/maximum
Warranty validity terms and conditions:
•Compliance with the standards in the user and maintenance manual;
•Demonstration by the customer in documentary form of regular preventive maintenance by
adequately trained personnel.
Warranty non-applicability conditions;
•Alteration or modification of equipment structure or circuits
•Introduction of gases in the refrigerant circuit, different either in quantity or quality, from the
one indicated on the rating plate
•Operation of equipment in acidic or corrosive atmospheres;
•Use other than the standard application
For each part found to be defective during the warranty period, the company will replace it at no
charge. The cost of shipping spare parts, the cost of the hand labour for part replacement, and any other
additional cost are borne by the customer. For the purposes of the warranty terms, the repaired
products do not change the start and end times of the warranty.
The company provides a warranty period equal to six months in relation to replaced parts.
1.2 Spare parts request
The company sells spare parts exclusively to its direct customers, distributors and authorized service
centres under the conditions of sale agreed. The cost of shipping spare parts are borne by the customer.
