ITP VoIP 2102 User manual

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InstallationGuideforVoIP2102Adapter
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Makesureyouhaveeverything
youneed:
•DSL/cablemodemorhigh
speedinternet.
•2Ethernetcables(1incl.)
•Ananalogtelephoneand
standardphonecable
•ITPAdapter
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IfyouhavearouterinstalledgotoSetupB
SetupA–NoRouter
1.Unplugthepowerfrommodem
Disconnectthemodem’spowercablefromtheelectricaloutlet.
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MakesurethereisNOUSBCable
Connectedtoyourmodem.
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2.ConnectmodemtoITPAdapter
ConnecttheincludedethernetcabletotheEthernetportonyour
modem.PlugtheotherendintotheInternet/WAN/Blueportonthe
ITPAdapter.
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3.Pluginthemodem
Plugyourmodem’spoweradapterintoanelectricaloutlet.
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4.PlugintheITPAdapter
InsertthepoweradapterintothepowerportontheITPadapter.
PluginthesecondethernetcablefromEthernet/PC/Yellowonthe
ITPadapterportintotheethernetportonyourcomputer.
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5.Turncomputeron
WaitfortheITPadapterpowerindicatortostopblinkingandgo
steadygreen.Nowturnyourcomputeron.
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6.Checkinternetconnection
Makesureyourinternetaccessisworking.Ifit’sworking,thenyou
canskiptherestofthisstep.
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IfyouuseaDSLmodem:
YoumayneedtoconfigurePPP‐over‐Ethernet(PPPoE)towork
withtheITPAdapter.Here’swhattodo:
•Openyourawebbrowseronyourcomputerandenter
http://192.168.6.1(theITPadaptersaddress)intheaddressfield
ofyourbrowserandhitEnter.
•SelecttheRoutertab,andthenselecttheWANSetuptab.
•SelectPPPoEfromtheConnectionTypedrop‐downmenu.
Entertheusername,passwordandservicename(ifrequired)
providedbyyourISP.Thisisthesameinfoyouenterevery
timeyoulogin.
•ClicktheSubmitAllChangesbuttontosaveyournewsettings.
7.Connecttelephone
Makesureyourtelephoneissettoitstonesetting(notpulse).
Connectoneendofthetelephonecabletoyourtelephone.Connect
theotherendofthetelephonecabletotheportlabeled“Phone1”
ontheITPadapter.
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Congratulations!
Pickupyourtelephonereceiver,ifyouhearadialtone,youhave
finishedtheinstallationandcanbeginmakingcalls.
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SetupB–WithaRouter
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1. ConnectinganethernetcabletotheITPAdapter
UnplugyourITPAdapterpower
cable.Connectoneendofan
ethernetcabletotheportlabeled
Internet/WANontheITP
Adapter.
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2.Connectethernetcabletoyour
existingrouter
Connecttheotherendofthe
ethernetcabletoanunused
ethernetportonyourrouter(ormodemwithbuilt‐inrouter).
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3.Connectpoweradapter
ConnectthepoweradaptertotheITPAdapterandplugthe
otherendintoanelectricaloutlet.
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4.Connecttelephone
Connectyourtelephonecordtotheportlabeled“Phone1”on
theITPAdapter.
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5.Checkfordialtone
Checkforadialtone.Ifyouhearone,congratulations!You’re
nowreadytouseITP.Ifyoudon’thearadialtone,readthe
troubleshootingadvicebelow.
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Troubleshooting
•Manyissuescanberesolvedbyresettingyourequipment.Todo
this:First,shutdownyourcomputer,ITPAdapter,existingrouter
(ifyouhaveone),andDSL/cableModem.Then,turnthedevices
backononeatatime.Turnthemoninthisorder:modem,
existingrouter,ITPAdapter,andcomputer.
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•MakesureyourphoneispluggedintoʺPhone1ʺontheITP
Adapter.
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•Areyouabletoaccesswebpages?Ifnot,theproblemmay
bewithyourinternetconnection.Checkwithyourservice
providertofindoutifthereareconnectionissuesinyour
areaorsomeotherproblemwithyourconnection.
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•Besureyourtelephone,whichispluggedintotheITP
Adapter,isdisconnectedfromthewalltelephonejacks(the
onesyouusefortraditionalphonecompanyservice).ITP’s
servicewonʹtworkifthephoneisstillpluggedintoawall
jack.
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•Redothestepsofthisinstallationguide.Makesuretofollow
thestepsexactly.Theorderinwhichyouconnectandturn
oneverythingisveryimportant.
If you have any questions or problems you can contact customer support
through the web-contact system or by calling at the toll free number
(U.S.) 1 [phone] or (Canada) 1 [phone]