IVS AVM814 User manual

384Z
M80x_V1.0
AVM814 (ONVIF) / AVM804
MEGAPIXEL NETWORK CAMERA SERIES
INSTALLATION GUIDE
Please read instructions thoroughly before operation and retain it for future reference.
384Z
M80x_V1.0
AVM814 (ONVIF) / AVM804
MEGAPIXEL NETWORK CAMERA SERIES
INSTALLATION GUIDE
Please read instructions thoroughly before operation and retain it for future reference.

IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the European law on the
Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products
are strictly “lead-free” and without the hazardous substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected
separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do
not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling
this equipment.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This equipment
generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the European law on the
Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products
are strictly “lead-free” and without the hazardous substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected
separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do
not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling
this equipment.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This equipment
generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
FCC Caution:
 Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate this equipment.
 All external cables connecting to this basic unit must be shielded.
For cables connecting to PCMCIA cards, see the option manual or installation instructions.
Trademark Acknowledgements
iPhone® is the registered trademark of Apple Inc.
BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or
used in the U.S. and countries around the world. Used under license from Research In Motion Limited.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Windows Mobile & Symbian mentioned in this document are the registered trademarks of their respective holders.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or
responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change without
notice.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
FCC Caution:
 Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate this equipment.
 All external cables connecting to this basic unit must be shielded.
For cables connecting to PCMCIA cards, see the option manual or installation instructions.
Trademark Acknowledgements
iPhone® is the registered trademark of Apple Inc.
BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or
used in the U.S. and countries around the world. Used under license from Research In Motion Limited.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Windows Mobile & Symbian mentioned in this document are the registered trademarks of their respective holders.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or
responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change without
notice.

MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL
STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED
IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND
LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which are subject to the
GNU General Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the copyright of the
corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and
some tools to get you into the code. The codes are provided on the FTP site, and please download them
from the following site or you can refer to your distributor:
http://download.dvrtw.com.tw/GPL/076D_Series/arm-linux-2.6.tar.gz
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL
STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED
IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND
LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which are subject to the
GNU General Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the copyright of the
corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and
some tools to get you into the code. The codes are provided on the FTP site, and please download them
from the following site or you can refer to your distributor:
http://download.dvrtw.com.tw/GPL/076D_Series/arm-linux-2.6.tar.gz

TABLE OF CONTENTS
1. OVERVIEW 1
1.1 Package content.................................................................................................................. 1
1.2 Hardware Overview ............................................................................................................. 1
1.3 Rear Panel........................................................................................................................... 2
1.4 Status Indicator.................................................................................................................... 3
1.5 External I/O Port .................................................................................................................. 4
2. INSTALLATION & CONNECTION 5
2.1 Install the camera ................................................................................................................ 5
2.2 Insert Micro SD card (Optional)........................................................................................... 7
2.3 Connect to power ................................................................................................................ 8
3. CAMERA ACCESS AND NETWORK CONFIGURATION 9
3.1 Network connection via LAN ............................................................................................... 9
3.2 Camera access via web browser ...................................................................................... 16
3.3 Video adjustment............................................................................................................... 17
3.4 Network configurations......................................................................................................18
3.4.1 Network environment setting.................................................................................. 18
3.4.2 Internet access setting ........................................................................................... 20
3.4.3 DDNS setting.......................................................................................................... 21
TABLE OF CONTENTS
1. OVERVIEW 1
1.1 Package content.................................................................................................................. 1
1.2 Hardware Overview ............................................................................................................. 1
1.3 Rear Panel........................................................................................................................... 2
1.4 Status Indicator.................................................................................................................... 3
1.5 External I/O Port .................................................................................................................. 4
2. INSTALLATION & CONNECTION 5
2.1 Install the camera ................................................................................................................ 5
2.2 Insert Micro SD card (Optional)........................................................................................... 7
2.3 Connect to power ................................................................................................................ 8
3. CAMERA ACCESS AND NETWORK CONFIGURATION 9
3.1 Network connection via LAN ............................................................................................... 9
3.2 Camera access via web browser ...................................................................................... 16
3.3 Video adjustment............................................................................................................... 17
3.4 Network configurations......................................................................................................18
3.4.1 Network environment setting.................................................................................. 18
3.4.2 Internet access setting ........................................................................................... 20
3.4.3 DDNS setting.......................................................................................................... 21

APPENDIX 1 CREATING AN ACCOUNT FOR DDNS SERVICE 23
APPENDIX 2 MOBILE SURVEILLANCE VIA EAGLEEYES 29
A2.1 Prerequisites ................................................................................................................... 29
A2.2 Where to download ......................................................................................................... 30
APPENDIX 3 SET PUSH NOTIFICATION 33
A3.1 Prerequisites ................................................................................................................... 33
A3.2 Enable Push Notification................................................................................................. 34
A3.2.1 iPhone.................................................................................................................. 34
A3.2.2 Android................................................................................................................. 36
A3.3 Set Push Notification Rule (Optional) ............................................................................. 37
APPENDIX 4 POE CONNECTION 39
APPENDIX 5 MICRO SD CARD COMPATIBLE LIST 41
APPENDIX 1 CREATING AN ACCOUNT FOR DDNS SERVICE 23
APPENDIX 2 MOBILE SURVEILLANCE VIA EAGLEEYES 29
A2.1 Prerequisites ................................................................................................................... 29
A2.2 Where to download ......................................................................................................... 30
APPENDIX 3 SET PUSH NOTIFICATION 33
A3.1 Prerequisites ................................................................................................................... 33
A3.2 Enable Push Notification................................................................................................. 34
A3.2.1 iPhone.................................................................................................................. 34
A3.2.2 Android................................................................................................................. 36
A3.3 Set Push Notification Rule (Optional) ............................................................................. 37
APPENDIX 4 POE CONNECTION 39
APPENDIX 5 MICRO SD CARD COMPATIBLE LIST 41

1
1. OVERVIEW
1.1 Package content
□Network camera □Camera Bracket
□Installation Guide □Adapter
□CD-ROM disc (including user manuals
& CMS software “Video Viewer”)
□6-pin I/O Terminal
1.2 Hardware Overview
1
1. OVERVIEW
1.1 Package content
□Network camera □Camera Bracket
□Installation Guide □Adapter
□CD-ROM disc (including user manuals
& CMS software “Video Viewer”)
□6-pin I/O Terminal
1.2 Hardware Overview

2
1.3 Rear Panel
Ethernet: Connect your network cable.
DC 5V: Connect the supplied regulated power supply.
Reset: With the power connected, press and hold for a few seconds to reset all
parameters, including the IP address to factory default settings.
The camera will reboot after default reset. You may check the blinking
frequency of the LED indicator to know if the camera is in the reset
default mode.
Please do not disconnect your camera during the reset process.
External I/O Port A 6-pin I/O terminal is supplied with the camera for external alarm
device connection. For details, please refer to “1.5 External I/O Port” at
page 3.
2
1.3 Rear Panel
Ethernet: Connect your network cable.
DC 5V: Connect the supplied regulated power supply.
Reset: With the power connected, press and hold for a few seconds to reset all
parameters, including the IP address to factory default settings.
The camera will reboot after default reset. You may check the blinking
frequency of the LED indicator to know if the camera is in the reset
default mode.
Please do not disconnect your camera during the reset process.
External I/O Port A 6-pin I/O terminal is supplied with the camera for external alarm
device connection. For details, please refer to “1.5 External I/O Port” at
page 3.

3
1.4 Status Indicator
ICON
LAN connection status Internet connection status
System Status
During powering on Always on Always on
Reset default Blinking (on 250 ms, off 250 ms) Always off
z{z{z{z{z{
Upgrade Blinking (on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)
z{z{z{z{z{ z{z{z{z{z{
Connection Status
LAN connected Always on --
Blinking (on 100 ms, off 500 ms) --LAN disconnected
z{{z{{z{{
Internet connected -- Always on
Blinking (on 100 ms, off 500 ms)Internet disconnected -- z{{z{{z{{
Micro SD Card Status
Blinking (on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)
Micro SD Card Error
z{z{z{z{z{ z{z{z{z{z{
* LED blinking frequency - z LED on / { LED off
3
1.4 Status Indicator
ICON
LAN connection status Internet connection status
System Status
During powering on Always on Always on
Reset default Blinking (on 250 ms, off 250 ms) Always off
z{z{z{z{z{
Upgrade Blinking (on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)
z{z{z{z{z{ z{z{z{z{z{
Connection Status
LAN connected Always on --
Blinking (on 100 ms, off 500 ms) --LAN disconnected
z{{z{{z{{
Internet connected -- Always on
Blinking (on 100 ms, off 500 ms)Internet disconnected -- z{{z{{z{{
Micro SD Card Status
Blinking (on 250 ms, off 250 ms) Blinking (on 250 ms, off 250 ms)
Micro SD Card Error
z{z{z{z{z{ z{z{z{z{z{
* LED blinking frequency - z LED on / { LED off

4
1.5 External I/O Port
This camera supports external I/O device connection, and a 6-pin I/O terminal is supplied
with this camera for easy connection.
Below shows which input on the I/O terminal you should use for wiring when you want to
connect an external device to this camera.
6-pin I/O Terminal
4
1.5 External I/O Port
This camera supports external I/O device connection, and a 6-pin I/O terminal is supplied
with this camera for easy connection.
Below shows which input on the I/O terminal you should use for wiring when you want to
connect an external device to this camera.
6-pin I/O Terminal

5
2. INSTALLATION & CONNECTION
2.1 Install the camera
1. Find the bracket and its accessories supplied with the camera.
2. Attached the base of the bracket (the round one) to where you want to install this camera,
and fasten it with the supplied screws.
3. Assemble the bracket and the camera as illustrated below, and adjust the angle of the
camera.
5
2. INSTALLATION & CONNECTION
2.1 Install the camera
1. Find the bracket and its accessories supplied with the camera.
2. Attached the base of the bracket (the round one) to where you want to install this camera,
and fasten it with the supplied screws.
3. Assemble the bracket and the camera as illustrated below, and adjust the angle of the
camera.

6
2.2 Insert Micro SD card (Optional)
For local video recording, a micro SD card slot can be found on the side of the camera. With
the golden contact toward the slot, slightly push and insert the optional micro SD card to the
slot.
Note: It’s recommended to insert or remove the micro SD card with power
disconnected, or this camera will reboot.
Only one side of the micro SD card can be inserted successfully. If you find it hard to push at
the very beginning, please turn to the other side the micro SD card (still with the golden
contact toward the slot), and try again.
Note: When this device is powered on and connected to Internet, check the LED
indicator and see if it shows micro SD card error. If yes, your micro SD card
might not be compatible with this device.
To know details about the LED indicator, please refer to “1.4 Status Indicator” at
page 3.
To check the compatible list of micro SD cards, please refer to “APPENDIX 5
MICRO SD CARD COMPATIBLE LIST” at page 40.
Note: For Push Notification to work properly, a micro SD card must be inserted. For
details about how to set Push Notification, please refer to “APPENDIX 3 SET
PUSH NOTIFICATION” at page 33.
7
2.2 Insert Micro SD card (Optional)
For local video recording, a micro SD card slot can be found on the side of the camera. With
the golden contact toward the slot, slightly push and insert the optional micro SD card to the
slot.
Note: It’s recommended to insert or remove the micro SD card with power
disconnected, or this camera will reboot.
Only one side of the micro SD card can be inserted successfully. If you find it hard to push at
the very beginning, please turn to the other side the micro SD card (still with the golden
contact toward the slot), and try again.
Note: When this device is powered on and connected to Internet, check the LED
indicator and see if it shows micro SD card error. If yes, your micro SD card
might not be compatible with this device.
To know details about the LED indicator, please refer to “1.4 Status Indicator” at
page 3.
To check the compatible list of micro SD cards, please refer to “APPENDIX 5
MICRO SD CARD COMPATIBLE LIST” at page 40.
Note: For Push Notification to work properly, a micro SD card must be inserted. For
details about how to set Push Notification, please refer to “APPENDIX 3 SET
PUSH NOTIFICATION” at page 33.

8
2.3 Connect to power
Connect the supplied power adapter to the camera’s power jack (DC 5V / 2A) on the rear
panel and the power outlet.
This device also supports PoE (Power-over-Ethernet) to eliminate the use of the power cable.
For connection examples, please refer to “APPENDIX 4 POE CONNECTION” at page 39.
7
2.3 Connect to power
Connect the supplied power adapter to the camera’s power jack (DC 5V / 2A) on the rear
panel and the power outlet.
This device also supports PoE (Power-over-Ethernet) to eliminate the use of the power cable.
For connection examples, please refer to “APPENDIX 4 POE CONNECTION” at page 39.

8
8

9
3. CAMERA ACCESS AND NETWORK CONFIGURATION
Before using this network camera, please follow the instructions below to finish the network
connection settings based on your installation environment:
 To configure the network settings, you must connect the camera to your PC by LAN. For
details, please refer to “3.1 Network connection via LAN” at page 9.
 To configure the network settings via a web browser, please refer to “3.4.2 Internet
access setting” at page 20.
3.1 Network connection via LAN
Step1: Connect this network camera and your PC via a RJ45 network cable, and make sure
the camera is powered on.
Step2: Set the PC’s IP address as “192.168.1.XXX” (1~255, except 10).
9
3. CAMERA ACCESS AND NETWORK CONFIGURATION
Before using this network camera, please follow the instructions below to finish the
network connection settings based on your installation environment:
 To configure the network settings, you must connect the camera to your PC by LAN. For
details, please refer to “3.1 Network connection via LAN” at page 9.
 To configure the network settings via a web browser, please refer to “3.4.2 Internet
access setting” at page 20.
3.1 Network connection via LAN
Step1: Connect this network camera and your PC via a RJ45 network cable, and make sure
the camera is powered on.
Step2: Set the PC’s IP address as “192.168.1.XXX” (1~255, except 10).

10
For Windows XP users:
a) Select “start” “Control Panel” “Network and Internet Connections” “Network
Connections” (If you’re in “Category View”).
10
For Windows XP users:
a) Select “start” “Control Panel” “Network and Internet Connections” “Network
Connections” (If you’re in “Category View”).

11
b) In “LAN or High-Speed Internet”, right-click on “Local Area Connection”, and select
“Properties”.
Note: If your local area connection is not enabled, please also enable it.
c) In the “General” tab, select “Internet Protocol (TCP/IP)”, and select “Properties”.
d) In the “General” tab, select “Use the following IP address”, and set the IP address
to “192.168.1.XXX” (XXX can be any value from 1~255 except 10).
Note: It’s recommended to note down the current settings first and then change as
instructed. It’s helpful when you need to restore the PC network settings for
connecting to Internet later.
e) Click “OK” to close the “Internet Protocol (TCP/IP) Properties” dialog box. Then,
click “Close” to close the “Local Area Connection Properties” dialog box.
11
b) In “LAN or High-Speed Internet”, right-click on “Local Area Connection”, and select
“Properties”.
Note: If your local area connection is not enabled, please also enable it.
c) In the “General” tab, select “Internet Protocol (TCP/IP)”, and select “Properties”.
d) In the “General” tab, select “Use the following IP address”, and set the IP address
to “192.168.1.XXX” (XXX can be any value from 1~255 except 10).
Note: It’s recommended to note down the current settings first and then change as
instructed. It’s helpful when you need to restore the PC network settings for
connecting to Internet later.
e) Click “OK” to close the “Internet Protocol (TCP/IP) Properties” dialog box. Then,
click “Close” to close the “Local Area Connection Properties” dialog box.

12
For Windows Vista users:
a) Select “ ” (start) “Control Panel” “Network and Internet” to enter the
“Network and Sharing Center”. Then, click “Manage network connections” (If
you’re in “Category View”).
b) Right-click on “Local Area Connection”, and select “Properties”.
Note: If your local area connection is not enabled, please also enable it.
12
For Windows Vista users:
a) Select “ ” (start) “Control Panel” “Network and Internet” to enter the
“Network and Sharing Center”. Then, click “Manage network connections” (If
you’re in “Category View”).
b) Right-click on “Local Area Connection”, and select “Properties”.
Note: If your local area connection is not enabled, please also enable it.