Jabbla hey_ User manual

Hey_
Operating instructions

© Copyright Jabbla
All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in an automated retrieval system or translated
into any language or computer language in any form or by any means, either electronically, mechanically, optically, chemically, manually or in any
other way without the prior written consent from Jabbla.
This document is a translation of the originalDutchuser manual.
Version 20190403

Hey_
Content
A Introduction 3
1 Introduction.............................................................................................................................. 3
2 Intended use.............................................................................................................................3
3 Prohibited use.......................................................................................................................... 4
4 Service life...............................................................................................................................4
5 The type plate.......................................................................................................................... 4
6 Technical data...........................................................................................................................4
B Description and operation 5
1 Introducing the Hey_.................................................................................................................5
2 Operation................................................................................................................................. 6
3 Accessories and options............................................................................................................ 7
C Safety 8
1 Safety.......................................................................................................................................8
D Getting started 9
1 What's in the box?................................................................................................................... 9
2 First use................................................................................................................................... 9
3 Fixing the device in the tray stand............................................................................................. 9
4 Removing the device from the tray stand.................................................................................. 10
5 Attaching the tray stand to a tablet.......................................................................................... 10
6 Storing the device for an extended period................................................................................ 11
E Control 12
1 Starting up the device............................................................................................................. 12
2 Charging the device................................................................................................................ 12
3 Viewing the power status.........................................................................................................12
4 Enabling the add-on for the Hey_.............................................................................................13
5 Establishing a Bluetooth connection with the Hey_.....................................................................13
6 Removing the Hey_ from the list with Bluetooth devices.............................................................14
7 Clearing the text on the display of the Hey_ (via Mind Express)..................................................14
8 Adjusting the text on the display of the Hey_ (via Mind Express)................................................ 14
9 Resetting the device................................................................................................................ 15
10 Switching off the device.......................................................................................................... 15
F Settings 16
1 The Hey_ settings....................................................................................................................16
2 Setting the speaker volume......................................................................................................16
G Maintenance and troubleshooting 17
1 Maintenance............................................................................................................................17
1.1 Repairs.......................................................................................................................................................................... 17
1.2 Cleaning the device........................................................................................................................................................17
1.3 Replacing the battery......................................................................................................................................................17
2 Troubleshooting....................................................................................................................... 17
1

Hey_
2.1 Finding the device serial number.....................................................................................................................................17
2.2 Checking the version and serial number of Mind Express.................................................................................................. 17
2.3 Troubleshooting.............................................................................................................................................................. 18
H Decommissioning and disposal 19
1 Decommissioning.....................................................................................................................19
2 Disposal..................................................................................................................................19
 Index 20
2

Hey_
A Introduction
1 Introduction
The Hey_ is a small portable powerful speaker to clearly transfer speech from a device to its surroundings. A bluetooth connection can be made
between your device and the Hey_.
The Hey_ is available with a display and without display. The Hey_ with display, allows you to transmit text in addition to sound. The text appears on the
display in 1, 2 or 3 lines of text, depending on the settings. To be able to send text to the display, you need compatible software such as Mind Express.
Figure 1: The Hey_ with display
Figure 2: The Hey_ without display
During the development of the Hey_, a lot of attention was paid to the casing. The design guarantees optimum acoustics and robust protection of the
internal components. You can connect a switch to the Hey_. By using an optional adapter, you can connect 2 switches. There is a USB C connection on
the side of the device for charging the device.
The Hey_ is supplied with a tray stand. The tray stand consists of a frame for slotting the Hey_ into, and a support that can be swiveled out in order to
place the Hey_ in the desired position on a flat surface. The tray stand can also be attached to a tablet, using the adhesive strips.
NOTE
To make optimal use of the Hey_, we recommend that you read this user guide carefully before using the device. Keep this user guide for future
reference.
2 Intended use
The device has a communication supporting function. This device is intended for general use in everyday life for people (from the age of 3) with a
communication disorder (who are not able to speak or cannot speak clearly). Users must have adequate motor and mental abilities to use the device.
See also
Prohibited use on page 4
A Introduction
1 Introduction 3

Hey_
3 Prohibited use
The device must not be used for clinical, therapeutic or diagnostic purposes.
The device may not be used for purposes other than those specified in the intended use.
No modifications may be made to the device without consulting with and permission from Jabbla. Carrying out modifications can have consequences
for safety, the warranty and compliance with regulations.
See also
Intended use on page 3
4 Service life
The expected service life of the device is 5 years. The quality and service life of the battery depends on the use.
5 The type plate
You will find the type plate with the serial number of the device on the rear panel.
6 Technical data
Specification Explanation
Screen The Hey_ is equipped with a display.
OLED display 256 x 64 pixels
There is also a version of the Hey_ without a display.
USB USB type C
Battery Internal battery
Weight Hey_ without display:
•Speech box: 150 g (0.330 lbs)
•Tray stand 100 g (0.220 lbs)
Hey_ with display:
•Speech box: 160 g (0.353 lbs)
•Tray stand 100 g (0.220 lbs)
Dimensions •Speech box: 158 mm x 65 mm x 19 mm (6.22 inch x 2.56 inch x 0.75 inch)
•Speech box with tray stand: 168 mm x 92 mm x 25 mm (6.61 inch x 3.62 inch x 0.98 inch)
Connectivity Bluetooth
Connection switch One switch can be connected. To connect 2 switches, you need to use the optional adapter.
Audio There are 2 powers speakers provided.
Battery capacity The Hey_ can work continuously for 2 days at a normal volume.
With normal use you can use the Hey_ for at least 2 days without charging the device.
A Introduction
43 Prohibited use

Hey_
B Description and operation
1 Introducing the Hey_
Figure 3: Hey_
Figure 4: Hey_ without second display
B Description and operation
1 Introducing the Hey_ 5

Hey_
No. Identification Explanation
1 Speakers The device has a number of powerful loudspeakers.
2 Display The Hey_ is equipped with a display on which text can be
displayed. There is also a version available without a display.
3 On/off button This allows you to switch the device on or off.
You can also use this to reset the device by pressing and holding
the button for more than 4 seconds.
4 Indicator The indicator shows the status of the device:
•no indicator light: device is switched off and is not
charging.
•3 x flashes every 7 seconds: device is charging
•green: battery capacity is sufficient (# 30%)
•orange: battery capacity is insufficient (< 30%)
•red: battery capacity is too low (< 7%)
•blue: there is a bluetooth connection with a device.
5 Connection switch This input is for connecting a switch. By using an optional adapter,
you can connect 2 switches.
6 USB C This connection is to charge the device using the power adapter
included.
Figure 5: Hey_ tray stand
No. Identification Explanation
7 Tray stand The Hey_ has a folding stand. The stand is designed so that the
device can be ergonomically supported on a tray.
2 Operation
The Hey_ is a small portable powerful speaker to clearly transfer speech from a device to its surroundings. A Bluetooth connection can be made
between another device and the Hey_.
The Hey_ is available with a display and without display. The Hey_ with display, allows you to transmit text in addition to sound. The text appears on the
display in 1, 2 or 3 lines of text, depending on the settings. To be able to send text to the display, your device must have:
•compatible communication software, such as Mind Express
•Windows 10 with the operating system
Thanks to a device with compatible software, the user can form voice messages by selecting images and/or symbols. This message is forwarded to the
Hey_ via the bluetooth connection. The Hey_ then transmits the message clearly via the speakers and/or the display. The display serves as a second
B Description and operation
62 Operation

Hey_
screen. The user can hand the Hey_ to the conversation partner. The bluetooth connection can send sound and text to the Hey_ up to a distance of
approximately 10 meters.
3 Accessories and options
An optional adapter can be supplied, enabling you to connect 2 switches.
B Description and operation
3 Accessories and options 7

Hey_
C Safety
1 Safety
CAUTION
When attaching the tray stand to a tablet, ensure that the tray stand is securely adhered so that it does not detach at the slightest impact.
CAUTION
When placing the device in the tray stand, make sure that the device is securely clicked in place so that it does not come off at the slightest
impact.
NOTE
The device uses an internal Li-ion battery. Ensure the device is safely disposed of. Keep to the current waste regulations that apply in your region.
NOTE
If you are not using the device for a longer period of time, always store it with the battery fully charged. Ensure that the unit is switched off.
CAUTION
Avoid heat sources in the vicinity of the device, or areas that may become particularly hot. For example, in summer it can become very hot in a
car. Temperatures that are too high may adversely affect the performance of the battery life.
CAUTION
The device is not watertight. Moisture or dirt can enter through the speaker openings and connectors. This may affect the quality of the
loudspeakers. Always try and avoid situations that could cause moisture or dirt to enter the loudspeaker openings. Also take precautions when
cleaning the device and always follow the cleaning instructions.
CAUTION
Do not use the tray stand as a handle for carrying the device! By using the tray stand as a carrying handle, it may detach from the tablet,
causing the tablet and possibly the device to fall and sustain damage.
The Hey_ is equipped with bluetooth. Please observe the following safety precautions:
CAUTION
Do not use the device on a plane. Switch off the device.
CAUTION
Do not use the device in the hospital in the vicinity of medical electronic devices. The transmitted radio waves may affect the equipment.
CAUTION
Do not use the device in an environment where flammable gases are present (such as gas stations).
C Safety
81 Safety