Jeep 2004 Grand Cherokee User manual

TABLE OF CONTENTS
SECTION PAGE
1
INTRODUCTION .............................................................3
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE ..............................9
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE ..............................55
4
UNDERSTANDING YOUR INSTRUMENT PANEL ...................................123
5
STARTING AND OPERATING .................................................173
6
WHAT TO DO IN EMERGENCIES ..............................................235
7
MAINTAINING YOUR VEHICLE ...............................................249
8
MAINTENANCE SCHEDULES ..................................................295
9
IF YOU NEED CONSUMER ASSISTANCE .........................................317
10
INDEX ....................................................................327
1
2
3
4
5
6
7
8
9
10

INTRODUCTION
CONTENTS
mIntroduction ...........................4
▫Roll Over Warning .....................4
mHow To Use This Manual ..................6
mWarnings And Cautions ...................7
mVehicle Identification Number ...............7
mVehicle Modifications / Alterations ...........8
1

INTRODUCTION
Thank you for selecting a JeeptGrand Cherokee and
welcome to our worldwide family.
This is a specialized utility vehicle designed for both
on-road and off-road use. It can go places and perform
tasks for which conventional two-wheel drive vehicles
were not intended. However, on-road ride and handling
will have a different feel from what drivers experience
with other vehicles, so take time to become familiar with
your vehicle.
The two-wheel drive utility vehicle was designed for
on-road use only. It is not intended for off-road driving
or use in other severe conditions suited to a four-wheel
drive vehicle.
Before you start to drive this vehicle, read this manual. Be
sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering and transmission
and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills
will improve with experience. When driving off-road or
working the vehicle, don’t overload it or expect it to
overcome the laws of nature. Always observe federal,
state, provincial, and local laws wherever you drive.
As with other vehicles of this type, failure to operate this
vehicle correctly may result in loss of control or an
accident. Be sure to read “On-Road/Off-Road Driving
Tips” in Section 5 of this manual.
Roll Over Warning
Utility vehicles have a significantly higher roll over rate
than other types of vehicles. This vehicle has a higher
ground clearance, higher center of gravity, and narrower
track than many passenger cars. It is capable of perform-
ing better in a wide variety of off-road applications.
Driven in an unsafe manner, all vehicles can be caused to
go out of control. Because of the higher center of gravity
4 INTRODUCTION

and the narrower track, if this vehicle is out of control it
may roll over when some other vehicles may not.
Do not attempt sharp turns or abrupt maneuvers or other
unsafe driving actions that can cause loss of vehicle
control. Failure to operate this vehicle safely may result
in an accident, roll over of the vehicle, and severe or fatal
injury. Drive carefully.
Failure to use driver and passenger seat belts provided
is a major cause of severe or fatal injury. In fact, the U.S.
government notes that the universal use of existing seat
belts could cut the highway death toll by 10,000 or more
each year, and could reduce disabling injuries by 2
million annually. In a roll over crash an unbelted person
is significantly more likely to die than a person wearing
a seat belt. Always buckle up.
This manual has been prepared with the assistance of
service and engineering specialists to acquaint you with
the operation and maintenance of your new vehicle. It is
supplemented by a Warranty Information Booklet and
various customer oriented documents. You are urged to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
INTRODUCTION 5
1

NOTE: After you read the manual, it should be stored
in the vehicle for convenient reference and remain with
the vehicle when sold so that the new owner will be
aware of all safety warnings.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has the factory-trained
technicians and genuine Mopartparts, and is interested
in your satisfaction.
WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm. In addition,
certain fluids contained in vehicles and certain prod-
ucts of component wear contain or emit chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm.
HOW TO USE THIS MANUAL
Consult the table of contents to determine which section
contains the information you desire.
The detailed index, at the rear of the manual, contains a
complete listing of all subjects.
6 INTRODUCTION

WARNINGS AND CAUTIONS
This manual contains WARNINGS against operating
procedures which could result in an accident or bodily
injury. It also contains CAUTIONS against procedures
which could result in damage to your vehicle. If you do
not read this entire manual you may miss important
information. Observe all Warnings and Cautions.
VEHICLE IDENTIFICATION NUMBER
The vehicle identification number (VIN) is found on a
stamped plate located on the left front corner of the
instrument panel pad, visible from outside of the vehicle
through the windshield. This number also appears on the
Automobile Information Disclosure Label affixed to a
window on your vehicle. Save this label for a convenient
record of your vehicle identification number and optional
equipment.
NOTE: It is illegal to remove the VIN plate.
INTRODUCTION 7
1

VEHICLE MODIFICATIONS / ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle
could seriously affect its roadworthiness and safety
and may lead to an accident resulting in serious
injury or death.
8 INTRODUCTION

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
mA Word About Your Keys ..................11
▫Ignition Key ..........................11
▫Key-In-Ignition Reminder ................12
mSentry Key Immobilizer System — If Equipped . .12
▫Important Note About Service .............13
▫Replacement Keys ......................13
▫Customer Key Programming ..............14
▫General Information ....................14
mIlluminated Entry ........................15
mDoor And Liftgate Locks ..................15
▫Liftgate Flipper Glass ...................15
▫Door Locks ...........................17
▫Power Door Lock System .................18
mRemote Keyless Entry .....................20
▫To Unlock The Doors And Liftgate ..........20
▫To Lock The Doors And Liftgate ............21
▫Using The Panic Alarm ..................21
▫General Information ....................21
2

▫Programming Additional Transmitters ........22
▫Transmitter Battery Replacement ...........22
mSecurity Alarm System — If Equipped .........23
▫To Set The Alarm ......................23
▫To Disarm The System ...................23
mPower Windows ........................24
▫Auto Down Feature — If Equipped .........25
▫Wind Buffeting ........................25
mOccupant Restraints ......................26
▫Lap/Shoulder Belts .....................27
▫Lap/Shoulder Belt Operating Instructions .....28
▫Adjustable Upper Shoulder Belt Anchorage ....30
▫Automatic Locking Mode — If Equipped .....31
▫Energy Management Feature ..............32
▫Rear Center Lap Belt ....................33
▫Enhanced Driver Seat Belt Use Reminder
System (BeltAlert) ......................33
▫Seat Belts And Pregnant Women ............34
▫Seat Belt Extender ......................35
▫Driver And Front Passenger Supplemental
Restraint Systems (SRS) ..................35
▫Child Restraint ........................44
mEngine Break-In Recommendations ...........51
mSafety Tips ............................51
▫Exhaust Gas ..........................51
▫Safety Checks You Should Make Inside The
Vehicle ..............................52
▫Safety Checks You Should Make Outside The
Vehicle ..............................53
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

A WORD ABOUT YOUR KEYS
The keys for your new vehicle are enclosed in a plastic
bag with the key code number on it. If you received your
keys without the bag, ask your authorized dealer to give
you the number. The key code can also be obtained by
your authorized dealer from your vehicle invoice.
Ignition Key
Insert the key fully, then turn the switch to one of the four
illustrated positions. The key can be inserted or with-
drawn only in the LOCK position. The gearshift lever
must be in the P (Park) position.
To remove the ignition key, place the gearshift lever in P
(Park), turn the ignition key to LOCK and remove the
key.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
2

Key-In-Ignition Reminder
If the driver’s door is opened when the key is in the
ignition and not turned to the ON position, a chime will
sound to remind you to remove the key.
CAUTION!
Always remove the key from the ignition, and lock
all doors when leaving the vehicle unattended.
SENTRY KEY IMMOBILIZER SYSTEM — IF
EQUIPPED
The Sentry Key Immobilizer System (SKIS) prevents
unauthorized operation of the vehicle by disabling the
engine. The system will shut the engine down after 2
seconds of running if an invalid key is used to start the
vehicle. This system utilizes ignition keys which have an
electronic chip (transponder) embedded into them. Only
keys that have been programmed to the vehicle can be
used to start and operate the vehicle for longer than the
2 second validation time period.
The Sentry Key Immobilizer System does not need to be
armed or activated. Operation of the system is automatic
regardless of whether or not the vehicle is locked or
unlocked. During normal operation, the SKIS indicator
light will come on for 3 seconds immediately after the
ignition switch is turned on for a bulb check. Afterwards,
if the bulb remains on, this indicates a malfunction in the
electronics. If the bulb begins to flash immediately after
the ignition switch is turned on, this indicates that an
invalid key is being used to start the vehicle. Both of
these conditions will result in the engine being shut
down after 2 seconds of running. Keep in mind that a key
which has not been programmed is also considered an
invalid key even if it is cut to fit the ignition for that
vehicle.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

If the SKIS indicator light comes on during normal
vehicle operation (it has been running for longer than 10
seconds) a fault has been detected in the electronics and
the vehicle should be serviced as soon as possible.
NOTE:
• The Sentry Key Immobilizer System is not compatible
with remote starting systems. Use of these systems
may result in vehicle starting problems and loss of
security protection.
• Mobil Speedpass™, additional Sentry Keys, or any
other transponder equipped components on the same
keychain will not cause a key-related (Transponder)
fault unless the additional part is physically held
against the ignition key being used when starting the
vehicle. Also, cell phones, pagers, or other RF electron-
ics will not cause interference with this system.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
Important Note About Service
A four digit PIN number is needed to service the Sentry
Key Immobilizer System. This number can be obtained
from your authorized dealer. However, this number can
also be found on your customer invoice that you were
given upon receipt of your vehicle.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once
a Sentry Key has been programmed to a vehicle, it cannot
be programmed to any other vehicle.
At the time of purchase, the original owner is provided
with a four digit PIN number. This number is required
for dealer replacement of keys. Duplication of keys may
be performed at an authorized dealer or by using the
Customer Key Programming procedure. This procedure
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13
2

consists of programming a blank key to the vehicle
electronics. A blank key is one which has never been
programmed.
NOTE: When having the Sentry Key System serviced,
bring all vehicle keys to the dealer.
Customer Key Programming
You can program new keys to the system if you have two
valid keys by doing the following:
1. Cut the additional Sentry Key Transponder blank(s) to
match the ignition switch lock cylinder key code.
2. Insert the first valid key into the ignition switch and
turn the ignition switch ON for at least 3 seconds but no
longer than 15 seconds. Turn the ignition switch OFF and
remove the first key.
3. Insert the second valid key and turn the ignition
switch ON within 15 seconds. After ten seconds, a chime
will sound and the SKIS indicator light will begin to
flash. Turn the ignition switch OFF and remove the
second key.
4. Insert a blank Sentry Key into the ignition switch and
turn the ignition switch ON within 60 seconds. After 10
seconds, a single chime will sound. The SKIS indicator
light will stop flashing, turn on for 3 seconds; then turn
off.
The new Sentry Key has been programmed. Repeat this
process to program up to a total of 8 keys.
General Information
The Sentry Key Immobilizer System complies with FCC
rules part 15 and with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

2. This device must accept any interference that may be
received, including interference that may cause undes-
ired operation.
ILLUMINATED ENTRY
The interior lights come on when you open any door.
They will remain on for about 30 seconds after all doors
are closed then fade to off.
The lights also will fade to off if you turn on the ignition
after you close all the doors.
DOOR AND LIFTGATE LOCKS
NOTE: The master key that is used to start the vehicle is
used to lock or unlock the driver’s door. To unlock the
driver’s door insert the key into the lock and turn.
To open the liftgate, pull out on the handle and lift.
WARNING!
Driving with the liftgate open can allow poisonous
exhaust gases into your vehicle. You and your pas-
sengers could be injured by these fumes. Keep the
liftgate closed when you are operating the vehicle.
Liftgate Flipper Glass
The liftgate flipper glass is also unlocked when the
liftgate is unlocked. To open the flipper glass, push up on
the window switch located on the liftgate. Once the
liftgate flipper glass has been opened, connection to the
rear window wiper is interrupted, preventing activation
of the rear wiper blade while the flipper glass is open.
NOTE: If a power malfunction to the power liftgate
latch should occur, an emergency liftgate latch release
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
2

can be used to open the liftgate. The emergency liftgate
latch release can be accessed through a snap-in cover
located on the liftgate trim panel.
WARNING!
Driving with the flipper glass open can allow poi-
sonous exhaust gases into your vehicle. You and your
passengers could be injured by these fumes. Keep
the flipper glass closed when you are operating the
vehicle.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Door Locks
All doors are equipped with a slide-type interior door
lock. To manually lock a door, slide the lever rearward
(toward the rear of the vehicle) to the “Lock” position.
Once locked, the rear doors cannot be opened from the
inside until the lock lever has been released. However,
the front doors can be opened using the inside door
handle.
To manually unlock a door, slide the lever forward
(toward the front of the vehicle) to the “Unlock” position.
WARNING!
For personal security reasons and safety in a colli-
sion, lock the vehicle doors when you drive and
when you park and leave the vehicle.
WARNING!
When leaving the vehicle always remove the key
from the ignition lock, and lock your vehicle. Do not
leave children unattended in the vehicle, or with
access to an unlocked vehicle. Unsupervised use of
vehicle equipment may cause severe personal inju-
ries and death.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17
2

Child Protection Locks
The rear doors of your vehicle are equipped with child
protection locks. If you push up on the lever on the open
edge of the door it cannot be opened from the inside of
the vehicle. Push the lever down to disengage the child
protection locks.
WARNING!
Avoid trapping anyone in the vehicle in a collision.
Remember that the rear doors can only be opened
from the outside when the child protection locks are
engaged.
Power Door Lock System
The power door locks are on a paddle-type switch.
Pressing the switch toward the rear of the vehicle will
“Lock” all doors. Pressing the switch toward the front of
the vehicle will “Unlock” all doors. The driver’s and
passenger’s switch locks and unlocks all doors and the
liftgate.
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

As a safety feature, the power door lock switch will not
lock when the door is open and the key is in the ignition.
Once locked, the rear doors cannot be opened from the
inside until the lock lever has been released. However,
both front doors can be opened using the inside door
handle.
Automatic Door Locks
If this feature is selected your door locks will lock
automatically if the vehicle speed is above 15 mph (24
km/h) and all doors are closed. It will reset whenever a
door is opened.
This feature is selectable and can be turned on or off.
Refer to “Overhead Console — Customer Programmable
Features” in Section 3 of this manual or see your autho-
rized dealer.
Automatic Unlock on Exit Feature — Only
Available if Auto Lock is Enabled
This feature will unlock all the doors when the driver’s
door is opened if the vehicle is stopped and in P (Park) or
N (Neutral). Refer to “Overhead Console — Customer
Programmable Features” in Section 3 of this manual or
see your authorized dealer.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19
2

REMOTE KEYLESS ENTRY
This system allows you to lock or unlock the doors and
liftgate or activate the panic alarm from distances up to
about 23 feet (7 meters) using a hand held radio trans-
mitter. The transmitter need not be pointed at the vehicle
to activate the system.
To Unlock the Doors and Liftgate
Press and release the “Unlock” button on the key fob
once to unlock the driver’s door, or twice (within 5
seconds) to unlock all doors and liftgate. The illuminated
entry system will also come on.
NOTE: The system can be programmed to do the
following:
• unlock all the doors on the first button press
• flash the turn signals with unlock
• On vehicles equipped with an overhead console these
functions can be selected at the overhead console
using the “Customer Programmable Features.” Refer
to “Overhead Console — Customer Programmable
Features” in this section, otherwise see your autho-
rized dealer.
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE