Jennison Entertainment Technologies Kahuna's Big Wave User manual

VERSION 1.1
Fax Number: 1-386-255-1589
Information Email: [email protected]
Phone Number: 1-855-JET-GAME
Service Email: [email protected]
Phone Number: 1-386-255-1599
www.JENNISONGAMES.com
For Additional Information or for an Electronic Copy of This Manual Visit Our Website
Jennison Entertainment Technologies Corporation
822 South Nova Road •Daytona Beach, Florida 32114 •U.S.A.
KAHUNA'S BIG WAVE SERVICE MANUAL

Program Setup Instructions
Score State
I/O board inputs
I/O board outputs
Trouble Shooting
8
9
RoHS Compliance
Cabinet Dimensions
Electrical Requirements
Installation Instructions
48
4
Section
Page
Safety Notifications
Epilepsy Warning
4
2
3
Table of Contents
43
7
TABLE OF CONTENTS
41
Warnings, Cautions, & Notices
FCC Compliance
10
11
21
JET Games Kahuna's Big Wave Service Manual 2

Through out the use of this manual, certain areas require special attention for the
safety of service personal. Please take note of the following notifications and be
certain to read the information contained within. Failure to follow the given
information could lead to personal injury or property damage. Follow all
instructions contained within this manual and do not make any modifications to
the game without first contacting Jennison Entertainment Technologies.
ATTENTION
Attention boxes are in BLUE. These messages are provided in
cases where service personal must follow directions provided
by J.E.T.
NOTICE
Notices are given in GREEN boxes. These messages are
provided for the operator's convenience.
CAUTION
Caution messages are marked in YELLOW boxes. Failure to
follow these caution messages could result in damaging the
unit.
WARNING
All warnings will be marked in ORANGE boxes. Failure to
follow these warnings could lead to damage to the unit and or
personal property.
DANGER
All danger messages are marked in RED boxes. Failure to
adhere to these messages could result in personal injury or
injury to others.
SAFETY NOTIFICATIONS
JET Games Kahuna's Big Wave Service Manual 3

If you or any of your relatives have a history of seizures or epilepsy,
consult a doctor before playing.
A very small percentage of people may experience a seizure when exposed
to certain visual images, including flashing lights or patterns that may
appear in video games. Even people who have no history of seizures or
epilepsy may have an undiagnosed condition that can cause these
"photosensitive epileptic seizures" while watching video games.
These seizures may have a variety of symptoms, including
lightheadedness, altered vision, eye or face twitching, jerking or shaking of
arms or legs, disorientation, confusion, or momentary loss of awareness.
Seizures may also cause loss of consciousness or convulsions that can lead
to injury from falling down or striking nearby objects.
Immediately stop playing and consult a doctor if you experience any of
these symptoms. Parents should watch for or ask their children about the
above symptoms - children and teenagers are more likely than adults to
experience these seizures.
The risk of photosensitive epileptic seizures may be reduced by taking the
following precautions:
Play in a well-lit room
Do not play when you are drowsy or fatigued
EPILEPSY DANGER
EPILEPSY WARNING
JET Games Kahuna's Big Wave Service Manual 4

DO NOT move the game without the help of another adult.
Never attempt to move the game with the control center.
DO NOT attempt to move the game by pushing on the glass.
Only move the cabinet by pulling or pushing on the rear of the
main cabinet.
DANGER
DANGER
DO NOT attempt to remove OR replace either of the monitors
without first contacting JET Games service department.
DANGER
KAHUNA'S BIG WAVE SAFETY, CAUTIONS, & NOTICES
DANGER
DO NOT perform repairs or maintenance on the game with
the power ON. Always turn the power OFF and unplug the
unit from the wall before servicing.
DANGER
DO NOT remove the game from its shipping pallet or skid
without first reading the entire installation guide in this
manual!
DANGER
DO NOT attempt to assemble Kahuna's Big Wave without
another adult to assist in the assembly. JET recommends at
least four people to assist with assembly.
JET Games Kahuna's Big Wave Service Manual 5

WARNING
CAUTION
Only qualified service personal should service Kahuna's Big
Wave. Contact JET first with any questions before replacing
any part.
WARNING
If the power cord is damaged - replace it with a new one. DO
NOT attempt to use a damaged or repaired power cord.
WARNING
Always plug the game into a grounded circuit and verify the
total voltage draw on the circuit does not exceed its capacity.
CAUTION
Use appropriate care when servicing the game and ensure
that all removed components are away from facility guests
and children.
KAHUNA'S BIG WAVE SAFETY, CAUTIONS, & NOTICES
Set the 115/230 VAC selector switch on all power supplies for
the correct line voltage at the installation site. Check that all
power supplies, fans, and fluorescent lamps are rated for the
same line voltage.
WARNING
This unit is suitable for INDOOR use only. The should not be
placed in damp environments or in areas within close
proximity to the ocean.
JET Games Kahuna's Big Wave Service Manual 6

This equipment has been tested and found to comply with the limits for a
Class “A” digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
Canadian Emissions Statement
(According to Industry Canada Notice ICES-003, Issue 4)
This Class “A” digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique da la classe “A” respecte toutes les
exigences du Réglement sur le matériel brouilleur du Canada.
The Federal Communications Commission requires that all amusement
machine devices used in commercial applications comply with guidelines
for the amount of interference the internal components produce.
Kahuna's Big Wave complies with this requirement and the following
statement is posted on all units.
FCC COMPLIANCE
JET Games Kahuna's Big Wave Service Manual 7

The RoHS Directive stands for "the restriction of the use of certain hazardous substances in electrical and
electronic equipment". This Directive bans the placing on the European Union market, new electrical and
electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium,
polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) flame retardants.
Jennison Entertainment Technologies has taken steps to comply with this directive while sourcing the parts
for all machines. If available to the industry, these certified components were used in the construction on
Kahuna's Big Wave.
As of November 2019, Jennison Entertainment Technologies has tested all components used in the
manufacturing of Kahuna's Big Wave. All components have been found to be within the standards set forth
for RoHS compliance by the European Union. Test reports are available and will be provided upon request.
To verify that your machine has RoHS Compliant parts, look for the following logo on the information sticker
on the back of all our units.
With our unique testing equipment, Jennison Entertainment Technologies can test components from ANY
SUPPLIER from ANY COUNTRY where we source our parts. The tools we utilize allow us to spot check suppliers
who have also self declared their components to be compliant, ensuring you and your guest's safety.
RoHS COMPLIANCE
JET Games Kahuna's Big Wave Service Manual 8

750
KAHUNA'S BIG WAVE LCL SHIPPING DIMENSIONS - MAIN CABINET
58"
1450
53"
1330
58"
1450
ABOVE
ABOVE
LENGHTH
WIDTH
INCHES
MM
INCHES
KG
WEIGHT
MM
58"
1460
58"
MM
POUNDS
KAHUNA'S BIG WAVE ships on two skids within the United States, Canada, and Mexico. The skid that the main
cabinet is on has been designed so that a forklift can lift the unit off. There is enough clearance under the
game, where forks can comfortably fit. Do not push on the front of the main cabinet as there is a large Acrylic
cover on 3 sides of the cabinet with two monitors inside!
WEIGHT
HEIGHT
WIDTH
LENGHTH
KAHUNA'S BIG WAVE CABINET DIMENSIONS (ASSEMBLED)
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
72"
1828.8
56"
1422.4
118.5"
3010
1654
1460
87"
2200
750
1654
HEIGHT
LENGHTH
WIDTH
HEIGHT
WEIGHT
INCHES
MM
INCHES
MM
INCHES
MM
POUNDS
KG
DANGER
DO NOT ALLOW ANYONE TO GET UNDER THE UNIT WHILE IT
IS BEING LIFTED.
INCHES
KAHUNA'S BIG WAVE LCL SHIPPING DIMENSIONS - TOP SECTION
DIMENSION INFORMATION
JET Games Kahuna's Big Wave Service Manual 9

DANGER
DO NOT OVERLOAD ANY CIRCUIT WITH THE ADDITION OF
ROCKET WHEEL. ENSURE THAT THE OUTLET HAS PROPER
VOLTAGE BEFORE TURNING ON THE UNIT
DANGER
IF YOU CHOOSE TO CONVERT YOUR UNIT TO A DIFFERENT
LINE VOLTAGE THAT IT WAS AT INITIAL TIME OF DELIVERY,
YOU MUST ALSO SELECT THE NEW INPUT AC VOLTAGE ON
ALL POWER SUPPLIES AND SPEAKER AMPLIFER.
KAHUNA'S BIG WAVE ELECTRICAL REQUIREMENTS
HERTZ
AMPS
WATTS
60 HZ
50 HZ
8.3 AMPS (MAX)
4.3 AMPS (MAX)
1000 WATTS
990 WATTS
120 VAC
220 VAC
DOMESTIC
POWER
FOREIGN
POWER
VOLTS
ELECTRICAL REQUIREMENTS
JET Games Kahuna's Big Wave Service Manual 10

INSTALLATION
THROUGHOUT THE TEXT IN THIS MANUAL - THERE ARE SEVERAL REFERENCES TO DIFFERENT PARTS OF THE
CABINET. THE ABOVE DIAGRAM SHOULD BE REFERENCED DURING INSTALLATION IN ORDER TO DETERMINE
WHAT SECTION THE INSTRUCTIONS ARE REFERENCING.
THIS INSTALLATION MANUAL HAS BEEN DESIGNED IN COLOR COORDINATED SECTIONS. EACH COLOR HAS A
DIFFERENT MEANING AS SEEN IN THE FOLLOWING CHART. FAILURE TO FOLLOW THIS MANUAL IN ITS
ENTIRITY COULD LEAD TO SERIOUS BODILY INJURY. IF THERE IS ANY DOUBT DURING THE INSTALLATION OF
THIS UNIT - CONTACT JENNISON ENTERTAINMENT TECHNOLOGIES OR YOUR DISTRIBUTOR PRIOR TO
CONTINUING. NEITHER J.E.T. NOR YOUR DISTRIBUTOR IS RESPONSIBLE FOR ANY DAMAGE CAUSED DURING
IMPROPER INSTALLATION PROCEDURES.
RED SECTIONS
RED SECTION AREAS REQUIRE 3 OR MORE PEOPLE MINIMUM TO SAFELY COMPLETE - EACH
PERSON SHOULD BE ABLE TO LIFT 100 POUNDS EASILY. THESE SECTIONS SHOULD NEVER BE
ATTEMPTED TO BE COMPLETED BY LESS THAN 3 PEOPLE.
YELLOW SECTIONS
YELLOW SECTION AREAS REQUIRE CAUTION TO SAFELY COMPLETE.
BLUE SECTIONS
BLUE SECTION AREAS CAN BE SAFELY COMPLETED BY ONE PERSON WORKING BY
THEMSELVES. THE INSTALLER SHOULD STILL EXERCISE CAUTION WHEN WORKING AROUND
GUESTS.
Section # 1
(PLAYER CONSOLE)
Section # 2
(MAIN CABINET)
Section # 4
(MARQUEE HEADER)
Section # 3
(UPPER CABINET)
Sign
(3 PIECES, 1 PER SIDE)
JET Games Kahuna's Big Wave Service Manual 11

INSTALLATION INSTRUCTIONS
Step # 1
PREPARING TO ASSEMBLE THE GAME
Kahuna's Big Wave will ship on a single 6' X 8' pallet. Once the game is
safely removed from the shipping pallet, carefully roll the unit to the
desired location. Please note that section 4 (marquee header) is
bolted to the top of the section 2 (main cabinet) and must be
removed before assembly.
NOTICE
PACKAGING AND PALLET MAY BE SLIGHTLY
DIFFERENT THAN SEEN IN PHOTO
Check Box When This Step is Complete
Step # 2
REMOVING SECTION # 4 FROM THE MAIN CABINET
To remove the section #4 from the main cabinet - you will need to
remove 6 Philips head M6 screws from the bottom of the inside lip of
the section #4. The top picture to the right will show how the screws
are mounted and they must be removed to prevent damage to the
Acrylic bottom. The Bottom picture to the right show the location of
all 6 screws. There are two screws on each the front left and right
sides.
Check Box When This Step is Complete
Step # 3
REMOVING SECTION # 4 FROM THE MAIN CABINET
After removing the 6 screws holding the front, left, and right sides of
the header marquee to the main cabinet you now must remove the 4
top screw from the alignment brackets on the back side of the main
cabinet. Only remove the top two screws on each side. Once this is
completed you will be ready to remove the header marquee.
Check Box When This Step is Complete
JET Games Kahuna's Big Wave Service Manual 12

Step # 4
REMOVING SECTION # 4 FROM THE MAIN CABINET
Once you have removed the 10 machine screws (2 screws on the
front, left and right, 4 top screws on the back alignment plate) -You
can lift and remove the header from the main cabinet.
DANGER
JET RECOMMENDS THE USE OF FOUR ABLE BODIES
ADULTS TO REMOVE THE HEADER
Check Box When This Step is Complete
Step # 5
INSTALLING SECTION # 3 HEADER ONTO THE MAIN CABINET
Use FOUR able bodied persons to lift the section #3 header onto the
main cabinet. Make sure the wiring connections are pushed inside
the header to keep from damaging the wiring when it is placed on
the main cabinet. Make sure to lift the unit over the cabinet and not
slide the Section #3 so you do not scratch the cabinet. Once it is on
top of the main cabinet - position it so it lines up with the back
alignment brackets.
DANGER
JET RECOMMENDS THE USE OF FOUR ABLE BODIES
ADULTS TO ATTACH SECTION # 3
Check Box When This Step is Complete
Step # 6
SECURING SECTION # 3 HEADER TO THE MAIN CABINET
Once the header is aligned to the top of the main cabinet, screw in the
four top screws in the alinement brackets on the back of the game
and then the six M6 screws (2 on the front, left and right bottom lip)
that were removed when unbolting the section #4 from the main
cabinet.
Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
JET Games Kahuna's Big Wave Service Manual 13

INSTALLATION INSTRUCTIONS
Step # 7
CONNECTING THE ELECTRICAL CONNECTIONS
Connect the 12 Pin connector to the lower left board - this is a 12 Pin
connector with only 10 wires. Then connect the 6 Pin connector to the
board located to the right of the chain assembly - (3 red wires / 3
black wires).
Step # 8
Step # 9
CONNECTING THE ELECTRICAL CONNECTIONS
Check Box When This Step is Complete
The remaining six connectors will all be board connections. The 8 Pin
connector should be plugged into the upper left board. The 10 Pin
connector should be plugged into the upper right board. (Note that
this is a 10 pin connector but only 8 positions are used). Please also
note that these connections must be pushed in all the way and
indexed with connections aligned left to right.
After securing Section#3 to the main cabinet, open up the rear access
doors and clear away any packaging material from around the scoring
chain assembly. CUT THE ZIP TIES SECURING THE CHAIN ASSEMBLY
TO THE TRACK. Locate the wire connections stored in the section # 3
header - pull the two ribbon cables and six wire connections down
through the upper access hole. First connect the two gray ribbon cable
connections. Then, make the two connections in the lower right
pictures. These should be a 2 pin connection (red and black wires) and
a 3 pin connection (black, red and yellow). Make sure when making
these wire to wire Molex connections that you do not push a pin out
of the connector.
CONNECTING THE ELECTRICAL CONNECTIONS
Check Box When This Step is Complete
JET Games Kahuna's Big Wave Service Manual 14

INSTALLATION INSTRUCTIONS
Step # 10
CONNECTING THE ELECTRICAL CONNECTIONS
Open either the left or right side access door on the main cabinet. At
the very top of the ball ramp, you will see 3 wire connections that
must be made. First connect the 3 pin connector (Only 2 wires) for the
ball drop solenoid. Then connect the other two 4 pin Molex
connections (3 wires only). These are for the LED strip lights on the
inside the acrylic ramps. Once again, be mindful not to accidentally
push out any pins.
Check Box When This Step is Complete
Step # 11
CONNECTING THE ELECTRICAL CONNECTIONS
Ensure that both connections are properly made and that the wires
are free of any moving parts.
Check Box When This Step is Complete
Step # 12
INSTALLING SECTION # 4 HEADER ONTO THE MAIN CABINET
Utilizing four able-bodied adults, lift section # 4 onto the top of
section # 3. Make sure the wires are all tucked inside the cabinet
before lifting so they do not get damaged during installation.
Check Box When This Step is Complete
JET Games Kahuna's Big Wave Service Manual 15

INSTALLATION INSTRUCTIONS
Step # 13
SECURING SECTION # 4 HEADER ONTO THE MAIN CABINET
ELECTRICAL CONNECTIONS FROM SECTION # 3 TO SECTION # 4
After feeding the section # 4 power cable into section # 3, locate the
connection board mounted to the back side of the game. Firmly seat
this connector onto the board. The connection is a 12 pin connector
with black, red, 2 yellow and 1 green wire. Make sure the connection
is firmly seated and in the center of the connector board.
Check Box When This Step is Complete
The Section # 4 Marquee header bolts to the Section # 3 Ball holding
header. There is a total of 6 Machine screws used to secure the header
- 2 for the left side, two for the front side, and two for the right side.
Check Box When This Step is Complete
Step # 14
ELECTRICAL CONNECTIONS FROM SECTION # 3 TO SECTION # 4
Inside section # 4, locate the wiring (circled) and feed it down to
section # 3 through the supplied access hole in the rear of the header.
Check Box When This Step is Complete
Step # 15
JET Games Kahuna's Big Wave Service Manual 16

ASSEMBLING THE SIGNS
The next step is to install the six yellow angled pieces to each marquee
sign. There are 2 for each marquee and they install with two M4
machine screws each.
Check Box When This Step is Complete
Step # 17
ATTACHING THE SIGN MOUNTING BRACKETS
Install the mounting bracket to each of the 3 marquees using the four
M4 machine screws supplied. Please install these before lifting the
marquees into place at the top of the game.
INSTALLATION INSTRUCTIONS
Step # 16
Check Box When This Step is Complete
Step # 18
CONNECTING THE SIGN ELECTRICAL CONNECTIONS
After installing the mounting bracket to the backside of the marquees,
carefully lift the sign onto the top of Section # 4 and then plug in the
two wire connections for each assembly. Each connection has both a
single gray and single white wire. Both supply a constant 12 volts to
power the lighting inside the sign.
Check Box When This Step is Complete
JET Games Kahuna's Big Wave Service Manual 17

SECURING THE SIGN TO THE HEADER
After hanging the sign onto the side of the header, secure it with two
M4 machine screws supplied. There should be one on each side of the
sign bracket (as shown in the photo). Repeat these same steps again
for the remaining 2 signs. Please note one sign is shorter than the
other two, the shorter one is for the front side of the game, the two
longer signs are for the left and right side.
Check Box When This Step is Complete
Step # 21
INSTALLING THE PLAYER CONSOLE TO THE MAIN CABINET
After unwrapping the player console from the shipping foam, roll the
unit over to the main cabinet leaving yourself enough room to make
the electrical connections needed.
DANGER
Check Box When This Step is Complete
Step # 20
INSTALLATION INSTRUCTIONS
Step # 19
HANGING THE SIGN ONTO THE HEADER
After connecting the two electrical connections, install the sign into
the section # 4 header by sliding the two "feet" of the mounting
bracket into the slots of the marquee header as seen in the picture to
the right.
Check Box When This Step is Complete
Warning. Make sure the feet of the mounting bracket
are firmly seated into the mounting slots before
letting go of the marquee
JET Games Kahuna's Big Wave Service Manual 18

Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
Step # 22
CONNECTING THE ELECTRICAL CONNECTIONS OF THE CONSOLE
There are two connections that need to me made on the right side of
the player console. There is a 10 Pin connector (with 9 wires) that
plugs into the upper board and a 12 pin connector (with 11 wires) that
plugs into the bottom board. The connections required to be made
are circled in the photo on the right.
Check Box When This Step is Complete
Step # 23
CONNECTING THE ELECTRICAL CONNECTIONS OF THE CONSOLE
There are three connections that need to be made on the left side of
the player console. There is a 10 Pin connector (with 9 wires) that
should be plugged into the upper board. There is a 12 Pin connector
(with 11 wires) that should be plugged into the lower board. Finally,
there is a 3 Pin high voltage AC Molex connection for the bill acceptor.
Check Box When This Step is Complete
Step # 24
SECURING THE CONSOLE TO THE MAIN CABINET
After installing the wired connections on both left and right side,
carefully move the player console to the main cabinet making sure all
wires are safely inside the two cabinets and not stuck between them.
Then using the supplied M8 bolts, attach the console "L" bracket to
the player console and then to the main cabinet. Repeat this step on
the other side to secure the player console.
JET Games Kahuna's Big Wave Service Manual 19

Check Box When This Step is Complete
INSTALLATION INSTRUCTIONS
Step # 25
CONNECT THE GAME TO A PROPERLY RATED AC OUTLET
Locate the power cable in the spare parts box and insert it into the
power switch assembly in the rear of the game. Insert the other end
into a properly rated and grounded outlet.
DANGER
ALWAYS INSPECT AND REPLACE DAMAGED
ELECTRICAL CORDS. DO NOT ATTEMPT TO USE OR FIX
A DAMAGED CORD
Check Box When This Step is Complete
Step # 26
POWERING ON THE GAME
Turn the power switch to ON. The game should start and run after the
computer goes thought its diagnostic process. This could take up to
two minutes while Windows loads and the software starts. Once the
software loads, it will go through its own diagnostic process.
Check Box When This Step is Complete
Step # 27
LOADING BALLS INTO THE GAME
Once the game is turned on and the blower fans are running, load
only 5 balls into each side (left and right). It is important you load one
ball at a time to allow the ball to move up the blower tube before
loading another ball. Once there are 5 balls in each side and windows
has loaded you are ready to play and installation process is complete.
JET Games Kahuna's Big Wave Service Manual 20