JEXtream RG2100 User manual

5G Mobile Hotspot
User Manual
Model: RG2100

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NOTE: All pictures and drawings shown in this document are for
illustration purpose only. Actual product may vary due to product
variant and enhancement.
Contents
Getting'Started'.................................................................................................................................................................'1!
Overview'.....................................................................................................................................................................................................'2!
Components'...............................................................................................................................................................................................'3!
Device'Display'...........................................................................................................................................................................................'4!
Battery'Management'............................................................................................................................................................................'5!
Using'Your'RG2100'........................................................................................................................................................'6!
Accessing'the'Network'..........................................................................................................................................................................'7!
Using'Your'RG2100'for'the'First'Time'...........................................................................................................................................'7!
System'Requirements'...............................................................................................................................................................'7!
Installing'the'SIM'Card'.............................................................................................................................................................'7!
Charging'the'Battery'..................................................................................................................................................................'8!
Connecting'to'Your'RG2100'...............................................................................................................................................................'8!
Wi-Fi'Name'(SSID)'and'Password'.......................................................................................................................................'8!
Connecting'to'the'Internet'......................................................................................................................................................'8!
Using'Your'RG2100'after'Setup'is'Complete'...............................................................................................................................'9!
Mobile'Hotspot'to'share'connections'.................................................................................................................................'9!
Wi-Fi'and'Web'Admin'Page'Security'..................................................................................................................................'9!
Updating'Your'RG2100'software'.....................................................................................................................................................'9!
RG2100'Settings'...........................................................................................................................................................'10!
Managing'Your'Mobile'Hotspot'.....................................................................................................................................................'11!
Web'Admin'Home'................................................................................................................................................................................'12!
Home'..........................................................................................................................................................................................................'12!
Messages'..................................................................................................................................................................................................'13!
Settings'.....................................................................................................................................................................................................'13!
Wi-Fi'..............................................................................................................................................................................................'13!
Mobile'Network'........................................................................................................................................................................'17!
Device'............................................................................................................................................................................................'20!
Advanced'Router'......................................................................................................................................................................'23!
About'.........................................................................................................................................................................................................'28!
Support'.....................................................................................................................................................................................................'29!
Troubleshooting'..........................................................................................................................................................'30!

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Overview'..................................................................................................................................................................................................'31!
First'Steps'................................................................................................................................................................................................'31!
Common'Problems'and'Solutions'.................................................................................................................................................'31!
Regulatory'Information'.............................................................................................................................................'33!
Regulatory'Statements'......................................................................................................................................................................'34!
FCC'Equipment'Authorization'ID:'XHG-RG2100'........................................................................................................'34!
Body-Worn'Operation'...........................................................................................................................................................'34!
Safety'Hazards'......................................................................................................................................................................................'35!
Glossary'..........................................................................................................................................................................'37!
Glossary'....................................................................................................................................................................................................'38!
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Getting Started
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Overview
Components
Device Display
Battery Management
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Overview
Thank you for choosing JEXtream® 5G Mobile Hotspot, RG2100!
Having RG2100 at your fingertips will allow you to access the latest 5G and LTE networks for
faster uploads and downloads. You can also connect up to 20 Wi-Fi capable devices to the
Internet at once - laptops, tablets, eReaders, Smartphones and more.
System Requirements
• Compatible with all IEEE802.11b/g/n/ac/ax Wi-Fi enabled devices.
• Works with the latest versions of most browsers*.
* It is recommended to use the latest versions of Internet browsers. Outdated versions may not be
compatible with the RG2100 Web Admin User Interface, http://mobile.hotspot or http://192.168.0.1
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Components
1. Power Button – Turn on/off the device.
Button Operation
Operations
Actions
Turn On
Press and hold the button until “Welcome” message appears.
Turn Off
Press and hold the button until Power-Off animation appears.
Display
Wake-Up
When the display is off, the first quick press of the button wakes
up the display.
2. Display – Provides general information of the device status and device setting menu.
3. Power Indicator Light – White light blinks while the device is powered on.
4. Navigation Buttons – Left, Right arrows and Enter button to navigate the device menu.
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5. Type C USB Port – The USB cable connects here to charge and data transfer.
6. Vent Holes – Ventilation holes to cool down the device.
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7. Battery Cover – Battery is inside the battery cover.
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8. Battery Cover Notch – Lift the notch to open the battery cover.
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Device Display
Status Icon Bar
Icons
Status
Shows network signal strength.
Shows network type the device is connected to.
R
Appears when the device is roaming on another network.
Appears when the device is actively sending/receiving data
to/from the network.
Shows the number of connected devices on the Wi-Fi network.
Shows SIM status (no SIM found, SIM PIN locked, SIM error)
Appears when the USB port is tethering data.
Appears when the USB port is connected to an Ethernet
adapter.
Shows the battery status.
Wi-Fi Information: Displays Main and Guest Wi-Fi Network SSIDs and Passwords.
Notification Display: Displays notification and alert messages as available.
Device Menu: Use the navigation buttons to navigate through the device
menu icons to see device information or to change device settings.
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Displays data usage information.
Displays connected device information.
Displays Wi-Fi network information.
Change device settings.
Displays device information.
Battery Management
Your RG2100 is equipped with a replaceable and rechargeable battery. It works from its
charged battery alone or plugged into a power source.
Note: Please do not attempt to open or disassemble your mobile hotspot and the battery pack.
Doing so may cause damage that voids your warranty.
Charge the battery with the charger provided together with your mobile hotspot. While the
battery is charging, the battery charging icon displays.
IMPORTANT! Please use only the approved charger to charge your mobile hotspot. Improper
handling of the charging port, as well as the use of an incompatible charger may cause damage
to your device and void the warranty.

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Using Your RG2100
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Accessing the Network
Using Your RG2100 for the First Time
Connecting to Your RG2100
Using Your RG2100 After Setup is Complete
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Accessing the Network
Work effectively outside the home or office with the reliable broadband speed that the 5G and
LTE service provides. You can connect to the internet wirelessly at speeds fast enough to keep
up to date on all your email correspondence, to download attachments, and to access your
corporate intranet and many more.
Using Your RG2100 for the First Time
System Requirements
Your computer, tablet, or other wireless devices need Wi-Fi capability and necessary software
such as Internet browsers, email client. Your RG2100 is compatible with most major operating
systems and the latest versions of browsers.
Installing the SIM Card
Your SIM (Subscriber Identity Module) card is a small rectangular plastic card that stores
important information about your wireless service. If not already inserted, follow the instructions
below to install your SIM card.
1. Remove the battery cover by lifting the notch on the cover, then take the battery out.
2. Slide your SIM card into the SIM card slot all the way with Wireless Carrier logo facing up.
3. Properly install the battery and put the battery cover back on.
IMPORTANT! Do not bend or scratch your SIM card. Avoid exposing your SIM card to static
electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your RG2100 is
powered off and is not connected to any power source. Never use tools, knives, keys, or any type
of object to force the door open or to remove the SIM card.