Keatec Energy RTM Series User manual

Keatec RTM Series Modular Online UPS
208V/120Vac 2PH 2PH
(19U Mini Cabinet)
Version: 1.0
User Guide
UNLESS SPECIFICALLY AGREED TO IN WRITING, SELLER
(A) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR
OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION;
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SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH
INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK; AND
(C) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN ENGLISH, ALTHOUGH STEPS HAVE
BEEN TAKEN TO MAINTAIN THE ACCURACY OF THE TRANSLATION, THE ACCURACY CANNOT BE GUARANTEED.
APPROVED CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE.
(D) INFORMS YOU THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
(E) RESERVES ALL RIGHTS
(F) CONTENT USED WITH PERMISSION
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

Table of Contents
1. Safety ...............................................................................................................................1
1.1 Important Safety Instructions.....................................................................................1
1.2 EMC..........................................................................................................................1
1.3 Installation information ..............................................................................................1
1.4 Maintenance .............................................................................................................2
1.5 Recycling the used battery .........................................................................................2
2. Installation ........................................................................................................................3
2.1 Initial Inspection .......................................................................................................3
2.2 Installation Environment ............................................................................................3
2.3 Unpacking.................................................................................................................4
2.4 Moving the Cabinet....................................................................................................6
2.5 UPS Cabinet ..............................................................................................................7
2.6 Exterior.....................................................................................................................8
2.7 Internal Mechanisms................................................................................................ 11
2.8 Control Panel........................................................................................................... 12
2.9 Introduction of Modules ........................................................................................... 13
2.10 Power Cable .......................................................................................................... 16
2.11 Wiring................................................................................................................... 17
2.12 UPS module/Battery Pack Installation...................................................................... 18
3. Operation Mode and UPS Operation .................................................................................. 20
3.1 Operation Mode....................................................................................................... 20
3.3 UPS Operation......................................................................................................... 23
4. Control Panel and Display Description................................................................................ 31
4.1 System 5.7” LCD Screen Description ......................................................................... 31
4.2 LCD Screen in UPS Module ....................................................................................... 55
5. Communication Module .................................................................................................... 70
5.1 Battery Start Button................................................................................................. 70
5.2 Status LED .............................................................................................................. 70
5.3 Output Dry Contact Port........................................................................................... 70
5.4 Input Dry Contact Port............................................................................................. 73
5.5 Battery Dry Contacts (Option) .................................................................................. 73
5.6 EPO Port ................................................................................................................. 74
5.7 External Maintenance Bypass Signal Port (EMBS) ....................................................... 74
5.8Other Communication Interface ................................................................................ 74
6. Troubleshooting ............................................................................................................... 75
7. Service ............................................................................................................................ 78
7.1
UPS module replacement ......................................................................................... 78
8. Specifications .................................................................................................................. 79
8.1 Conformity and Standards........................................................................................ 79
8.2 Environmental Characteristics................................................................................... 79
8.3 Mechanical Characteristics........................................................................................ 80
8.4 Electrical Characteristics (Input Rectifier) .................................................................. 80
8.5 Electrical Characteristics (Intermediate DC Circuit)..................................................... 80
8.6 Electrical Characteristics (Inverter Output) ................................................................ 81
8.7 Electrical Characteristics (Bypass Mains Input) .......................................................... 81
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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1. Safety
1.1 Important Safety Instructions
This UPS contains LETHAL VOLTAGES. All repairs and service must be performed by AUTHORIZED
SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
WARNING:
The UPS is designed for commercial and industrial purpose. It is forbidden to apply for any life
sustainment and support.
The UPS system contains its own energy source. The output terminals may carry live voltage
even when UPS is disconnected to an AC source.
To reduce the risk of fire or electrical shock, UPS installation has to be in a controlled room
where temperature and humidity are monitored. Ambient temperature must not exceed 40°C.
The system is only for indoor use.
Ensure all power is disconnected before installation or service.
Service and maintenance should be performed by qualified personnel only.
1.2 EMC
WARNING:
This is a product for commercial and industrial application in the second environment - installation
restrictions or additional measures may be needed to prevent disturbances.
1.3 Installation information
WARNING:
Installation must be performed by qualified personnel only.
The cabinets must be installed on a level floor suitable for computer or electronic equipment.
The UPS cabinet is heavy. If unloading instructions are not closely followed, cabinet may
cause serious injury.
Do not tilt the cabinets more than 10 degree.
Before applying electrical power to the UPS, make sure the Ground conductor is properly
installed.
Installation and Wiring must be performed in accordance with the local electrical laws and
regulations.
The disconnection device should be chosen based on the input current and should break line
and neutral conductors - four poles for three phases.
Before working on this circuit
- Isolate Uninterruptible Power System (UPS)
- Then check for Hazardous Voltage between all terminals
including the protective earth.
Risk of Voltage Backfeed
The isolation device must be able to carry the UPS input current.
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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1.4 Maintenance
WARNING:
Only qualified service personnel should perform the battery installation.
The following PRECAUTIONS should be observed
(1.) Remove watches, rings, or other metal objects.
(2.) Use tools with insulated handles.
(3.) Wear rubber gloves and boots.
(4.) Do not lay tools or metal parts on top of batteries or battery cabinets.
(5.) Disconnect the charging source prior to connecting or disconnecting terminal.
(6.) Check if the battery is inadvertently grounded. If it is, remove the source of grounding.
Contacting with any part of the ground might result in electrical shock. The likelihood of
such shock can be prevented if such grounds are removed during installation and
maintenance.
UPS is designed to supply power even when disconnected from the utility power. After
disconnect the utility and DC power, authorized service personnel should attempt internal
access to the UPS.
Do not disconnect the batteries while the UPS is in Battery mode.
Disconnect the charging source prior to connecting or disconnecting terminals.
Batteries can result in a risk of electrical shock or burn from high short circuit current.
When replacing batteries, use the same number of sealed, lead-acid batteries.
Do not open or mutilate the battery. Release electrolyte is harmful to the skin and eyes, and
may be toxic.
1.5 Recycling the used battery
WARNING:
Do not dispose of the battery in a fire. Battery may explode. Proper disposal of battery is
required. Refer to your local codes for disposal requirements.
Do not open or mutilate the battery. Released electrolyte is harmful to the skin and eyes. It
may be toxic.
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed,
lead-acid batteries and must be disposed properly. For more information, contact your local
recycling/reuse or hazardous waste center.
Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper
disposal, contact your local recycling/reuse or hazardous waste center.
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2. Installation
2.1 Initial Inspection
1. Visually examine if there is any damage inside and outside of packages in the process of the
transportation. If any damage, report it to the carrier immediately.
2. Verify the product label and confirm the consistency of the equipment.
3. If the equipment needs to be returned, carefully repack the equipment by using the original
packing material that came with.
2.2 Installation Environment
1. The UPS is designed for indoor use only and should be located in a clean environment with
adequate ventilation to keep the environmental parameters within the required specification.
2. Make sure that transportation routes (e.g. corridor, door gate, elevator, etc.) and installation
area can accommodate and bear the weight of the UPS, the external battery cabinet and
handling equipment.
3. The UPS uses forced convection cooling by internal fans. Cooling air enters the module
through ventilation grills located at the front of the cabinet and exhausted through grills
located in the rear part of the cabinet. Please do not block the ventilation holes.
4. Ensure that the installation area is spacious for maintenance and ventilation.
5. Keep the temperature of installation area around 30°C and humidity within 90%. The highest
operating altitude is 1000 meters above sea level.
6. If necessary, install a system of room extractor fans to avoid formation of room temperature.
Air filters are necessary if the UPS is operated in a dusty environment.
7. It is recommended that you parallel the external battery cabinets to the UPS. The following
instructions of clearances are suggested:
Keep a clearance of 100cm from the top of the UPS for maintenance, wiring and
ventilation.
Keep a clearance of 100cm from the back of the UPS and the external battery cabinets for
ventilation.
Keep a clearance of 150cm from the front of the UPS and the external battery cabinets
for maintenance and ventilation.
8. For safety concerns, we suggest that you shall:
Equip with CO2 or dry powder fire extinguishers near the installation area.
Install the UPS in an area where the walls, floors and ceilings were constructed by
fireproof materials.
9. Do not allow unauthorized personnel to enter the installation area. Assign specific personnel
to keep the UPS key.
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.3 Unpacking
1. Use a forklift to move the product to installed area. Refer to Figure 2-1. Please make sure the
bearing capacity of forklift is sufficient.
2. Please follow the order in Figure 2-2 to remove carton and foams.
Figure 2-1
1
2
3
Figure 2-2
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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3. Remove 2 fixing cabinet plates and loosen leveling feet by rotating them counterclockwise.
Then, move the cabinet from the pallet. Refer to Figure 2-3.
4. To fix the cabinet in position, simply rotate leveling feet clockwise. Refer to Figure 2-4.
Figure 2-3
Figure 2-4
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.4 Moving the Cabinet
The UPS is fixed on the pallet with 2 fixing cabinet plates. When removing it, pay attention to
the movement of the casters to avoid accidents.
The cabinet can be pushed forward or backward only. Pushing it sideward is not allowed.
When pushing the cabinet, pay attention not to overturn it as the gravity center is high.
1. If you need to move the UPS over a long distance, please use appropriate equipment like a
forklift. Do not use the UPS casters to move over a long distance.
2. After the UPS has been removed from the pallet to ground, we suggest that at least three
people move the UPS to the installation area. One person holds a lateral side of the UPS with
hands, another holds the other lateral side of the UPS with hands, and the other person pushes
the UPS either from the front side or from the back side to the installation area and avoid
tipping the UPS.
3. The casters are designed to move on level ground. Do not move the UPS on an uneven surface.
This might cause damage to the casters. Toppling the UPS could also damage the unit.
4. Ensure that the weight of UPS is within the designated bearing capacity of any handling
equipment.
5. At the bottom of the UPS, the two casters help you to move the UPS to a designated area.
Before you move the UPS, please turn the two leveling feet counterclockwise to raise them off
the ground. This protects the leveling feet from damage when moving the UPS. Refer to Figure
2-5.
Figure 2-5
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.5 UPS Cabinet
There are three options of UPS cabinet configuration.
With Battery
Without Battery
Photo
UPS Capacity
6KVA
12KVA
24KVA
UPS Module
no.
1
2
4
Cabinet
Height
19 U
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.6 Exterior
In the front of the cabinet, there are control panel and 4 module slots. These module slots can be
installed with UPS or battery modules. At the back of cabinet, communication slots,
communication ports and dry contact are included.
All wiring terminal blocks are allocated in the back of cabinet. The side panels are locked by screws.
The casters at the bottom of the UPS cabinet can be used to move this cabinet for short distances.
There are two leveling feet to fix and stabilize the UPS cabinet on the ground.
1. Control panel
2. UPS module
3. LCD display on UPS module
4. Battery pack
5. Leveling foot
6. Caster
7. Communication module
8. Dry contact
9. RS-232 port
10. USB port
11. Intelligent slot
12. Emergency power off port
13. AC input breaker
14. AC output breaker
15. AC terminal
16. Output receptacles (optional)
17. Battery terminal
18. DC breaker (optional)
Communication Module
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.6.1 Mechanical Data
Dimensions
UPS cabinet
Width
Depth
Height
19U Rack
443 mm
857mm
837 mm
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2.6.2 Front / Rear Open View
Front open view: After removing panel covers, you will see the module slot and control panel.
Rear open view: You will see the Switch unit (Mains/Output) and AC breaker, communication ports
which is installed on the cabinet.
1. Control panel
2. Power/Battery module slots
3. Communication ports
4. AC terminals
5. DC terminals
6. AC breakers
7. DC breaker
Front and rear open view
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.7 Internal Mechanisms
2.7.1 Breakers
At the rear panel of the cabinet, you can see AC Input/Output breakers. Refer to below chart.
2.7.2 Wiring Terminal Blocks
Remove all panel covers and you will see the wiring terminal block. For UPS module wiring, please
check below chart and table.
Item
Function
Description
AC
Terminal
Output Block (O/P-L1,
O/P-L3, O/P-N)
Connects the
critical loads
Includes L1, L3 and Neutral
terminals.
AC Input Block (R, T,
N)
Connects main AC
source
Includes R, T and Neutral terminals.
For UPS Grounding
(PE)
For UPS grounding
Includes one grounding terminal- PE.
DC
Terminal
DC Terminal Block
(BAT+, BAT-N, BAT-)
Connects an
external battery
pack
Includes
Positive (+), Negative (-) and Neutral
(N) terminals.
AC Terminal DC Terminal
AC terminals
AC input breaker
AC output breaker
DC terminals
DC breaker
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2.8 Control Panel
In front panel, there is a control panel to monitor and control the whole system, including LCD
display, 4 LED indicators and 6 function keys.
Control Panel
2.8.1 LED Indicators
LED
Mode
BYPASS
LINE
BATTERY
ALARM
UPS Power On
●
●
●
●
Standby mode
○
○
○
○
Bypass mode
●
○
○
○
Line mode / Converter mode
○
●
○
○
Battery mode
○
○
●
○
Fault mode
○
○
○
●
Battery Test mode
○
●
●
○
ECO mode
●
●
○
○
Note:● means LED is lighting, and ○means LED is faded.
2.8.2 Function Keys
Function Key
Description
Esc
When it is in Main screen, you can enter setting menu by pressing
ESC key.
Return to previous screen, when screen is not in Main screen.
Return to previous value in the same row, so you can change it.
For example, when changing 4-digit password, press “Esc” to
allow cursor back to previous digit.
Menu page navigation or digit modification.
Menu page navigation or digit modification.
Confirmation of commands, or cursor displacement.
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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Return to Main screen.
Turn on UPS or turn off UPS.
2.8.3 Audible Alarm
Audio Type
Description
Muted
Power on/off
Buzzer sounds two seconds.
No
Bypass Mode
Beeping once every 2 minutes
Yes
Battery / Battery-test mode (normal
battery voltage)
Beeping once every 4 seconds
Yes
Battery / Battery-test mode (low
battery voltage)
Beeping once every second
Yes
Fault
Beeping continuously
Yes
Warnings (except overload)
Beeping once every second
Yes
Overload
Beeping twice every second
No
2.9 Introduction of Modules
The modular and hot-swappable design of UPS module makes it a highly cost-effective solution to
meet your power requirement. The number of UPS modules installed in the 19” cabinet can be
based on the initial needs. Once the power requirement increases, you can easily install more UPS
modules without interrupting the operation of the system.
UPS Modules
Battery Packs
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2.9.1 UPS module
Each UPS module is shipped with its own package. It has to be installed during the whole system
installation.
The capacity of each UPS module is 6kVA/6kW. It includes a power factor correction rectifier, a
battery charger, an inverter, an bypass circuit and control circuit.
No.
Item
Description
1
Fan
The UPS module uses forced convection cooling by these fans.
Cooling air enters the module through ventilation grills and exhalation
exhausts through grills located at the rear of the module. Please do
not block the ventilation area.
2
Battery Start
Button
When AC input is not existing, use this button to start battery power
for UPS.
3
LCD display
There is LCD display on the UPS module. It can show the UPS
information and the slave UPS information when operating in parallel.
4
Function Keys
There are four function keys in the UPS module. They can control and
monitor the single UPS module. Please refer to function key table for
the details.
5
LED indicators
There are four LED indicators to show UPS working status. Please
refer to LED indicator table for the details.
LED Indicators
BYPASS
LINE
BATTERY
ALARM
UP
DOWN
OFF/ESC
ON/ENTER
LCD Display
Function Keys
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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Table 2-1 The function keys for UPS module
Control Key
Description
ON/ENTER
Press this button to turn on the UPS.
Or press it to confirm the selection in the menu.
OFF/ESC
Press this button to turn off the UPS.
Or press it to return to the last menu.
UP
Press this button to select the previous item in the menu.
Or press this button to jump to previous page in the screen.
Or press this button to increase the number in the setting.
DOWN
Press this button to select the next item in the menu.
Or press this button to jump to next page in the screen.
Or press this button to decrease the number in the setting.
UP + DOWN
To allow LCD display to rotate 90 automatically, press these two
buttons at the same time. This operation is used to configure the
UPS in rack or tower display.
Table 2-2 LED indicators for UPS module
LED
Mode
BYPASS
LINE
BATTERY
ALARM
UPS Power On
●
●
●
●
Standby mode
○
○
○
○
Bypass mode
●
○
○
○
Line mode / Converter mode
○
●
○
○
Battery mode
○
○
●
○
Fault mode
○
○
○
●
Battery Test mode
○
●
●
○
ECO mode
●
●
○
○
Note:● means LED is lighting, and ○means LED is faded.
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.10 Power Cable
Please follow the local wiring regulations. Follow environmental conditions and
refer to IEC60950-1.
2.10.1 AC input and output maximum current and power cable configuration.
Model
6KVA
12KVA
24KVA
Current (A)
34.1
68.2
136.4
Power cable (mm2)
10
16
35
Fixation torque force (lb-in)
20
20
20
Note: Installer has to consider the max. current and wiring gauge when considering future
extension.
2.10.2 DC input maximum current and power cable configuration.
Model
6KVA
12KVA
24KVA
Current (A)
37.5A
75
150
Power cable (mm2)
10
16
50
Fixation torque force (lb-in)
20
20
20
Warning:
1. The standard battery pack can contain 16 pcs of 12V 9Ah battery (8 pcs Pos+/8pcs Neg-). If
the load rating is over 6KVA, only one battery pack is not sufficient for the discharging current.
At least one more battery pack has to be installed in parallel.
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.11 Wiring
WARNING:
Before wiring, make sure the AC input and battery power are completely cut off.
Make sure the breakers, including AC input breaker, AC output breaker and DC breaker, are all
in the OFF position.
2.11.1 Installation Drawing
UPS Module Wiring
2.11.2 AC source connection
This UPS is for Single input application. Connect AC input to the AC power source. Please refer
to Installation Drawing for UPS wiring.
The sequence of two phase (R phase and T phase) can be connected freely. The wrong sequence
will not alarm for 2-phase UPS system when the UPS is powered.
The N wire must be connected firmly. A warning message will be indicated if the N wire is not
connected well. The UPS will show warning message as “Warning! Bypass Input N Error”. Then,
the UPS will transfer to battery mode if battery pack is connected or transfer to standby mode and
no output if no battery pack is connected.
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109

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2.11.3 External Battery Pack Connection
After the battery pack is completely installed, be sure to set up nominal battery voltage, battery
capacity and maximum charging current in LCD setting. Otherwise, if battery setting is different
from actual installation, the UPS will keep warning. Please refer to section 4.1.6.3 and Table 4-6
battery setting list for details.
2.12 UPS module/Battery Pack Installation
2.12.1 Insert the UPS module
Warning: The UPS modules installed in the same cabinet must be at the same rating.
(1.) Insert the UPS module into an unoccupied slot by two persons.
(2.) Secure the UPS module to the cabinet by fixing the screws at the front panel of the UPS
module.
Keatec RTM Series Modular Onlne UPS 208-120Vac 2PH-2PH User Guide English 20180109
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