Kenwood UCR 420 Operation manual

Installation & User’s Guide
for UCR 421
UCR 420
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 1

Kenwood Technologies 72X and 62X TrueX User’s Guide
Published 12/99
Part No. UCR5024
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 2

Table of Contents
Page 1
Kenwood 72X and 62X TrueX User’s Guide
Table of Contents
1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Tools You May Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2: Technical Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
EIDE/ATAPI Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Primary and Secondary Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Master, Slave and Cable Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Locating and Setting MASTER/SLAVE/CSEL Jumpers . . . . . . . . . . . . . . . . .6
3: Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Backing Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Turning Your Computer ”OFF" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Opening Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Locating Your EIDE Devices/Connections . . . . . . . . . . . . . . . . . . . . . . . . . .8
Removing Your Older Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Configuring Your MASTER/SLAVE Jumpers . . . . . . . . . . . . . . . . . . . . . . . .9
Mounting Your CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Connecting Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
EIDE Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Audio Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
4: Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
DMA and File System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
5: Drive Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Handling CD-ROM Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Inserting a Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Care and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
6: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Problem Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Symptom/Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Appendix A: Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Appendix B: Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Appendix C: Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Warranty Infomation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 3

Kenwood 72X and 62X TrueX User’s Guide
Page 2
This page is intentionally left blank.
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 4

1: Introduction
Page 3
Kenwood 72X and 62X TrueX User’s Guide
1: Introduction
Thank you for purchasing the world’s fastest CD-ROM drive. Your new CD-ROM
drive benefits from blazing fast TrueX™ technology from Zen Research. It’s the
only drive in the world that delivers high data transfer rates at low rotational
speeds across the disc.
System Requirements
To achieve the maximum performance from your 72X or 62X TrueX CD-ROM,
Kenwood recommends the following configuration for your PC:
• Intel’s 440LX chipset or better (or equivalent) is recommended for best results
• 233 MHz Pentium®with MMX or Higher (or Equivalent)
• 32 MB RAM
• PCI Bus Master Controller
• PCI Bus Master EIDE Drivers for Windows 95/NT®
• Windows®95 OSR2 or Windows®98
Package Contents:
• 72X or 62X TrueX™ CD-ROM Drive
• IDE Cable
• Audio Cable
• Four Screws
• Installation & User’s Guide
• Quick Install Guide
• Registration Card
*Maximum performance may not be possible in some configurations and with some media.
** A DOS software driver may be required to install Windows® 95.
This driver is available from our web site: http://www.kenwoodtech.com
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 5

1: Introduction
Page 4
Kenwood 72X and 62X TrueX User’s Guide
This is an internal CD-ROM drive, which requires an available 5.25 inch
(half-height) drive bay (Figure 1-1). If you do not have an open bay available,
you must remove a device from the machine to make room for your new CD-ROM
drive. See your computer manual or hardware manufacturer for more information.
TOOLS YOU MAY NEED:
• Phillips screwdriver
• Flat-Blade screwdriver
• Needle-nose pliers
Please consult your computer’s documentation to determine any other tools that
may be necessary.
Note: As with any computer component, your 72X or 62X TrueX™ CD-ROM Drive can be damaged by
static electricity; please take care to ground yourself (by touching a grounded metal object) before han-
dling the drive or your PC.
5.25” Half-height drive bay
Figure 1-1
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 6

2: Technical Background
Page 5
Kenwood 72X and 62X TrueX User’s Guide
2: Technical Background
EIDE/ATAPI BASICS
"EIDE" stands for enhanced integrated drive electronics. It is a pathway to
transfer data from an attached device (such as a hard disk or CD-ROM drive)
to the computer's processor. It was created originally for hard disk drives and
could attach either one or two devices at a time. It became widely used by the
majority of computer manufacturers because of its ease of use, compatibility
and its inexpensive nature.
The CD-ROM drive that you are about to install is "ATAPI", which is simply a
subset of the "EIDE" specification. Despite some subtle differences, in this manual
we will use the terms "IDE", "EIDE" and "ATAPI" interchangeably unless noted.
PRIMARY AND SECONDARY CHANNELS AND “CHAINING”
In most systems, EIDE allows you to attach a total of four devices to your computer.
It accomplishes this by having two channels, PRIMARY and SECONDARY, and each
channel is capable of connecting or "chaining" two devices (i.e. 2 channels x 2
devices/channel = total of 4 devices). A "chain" consists of two devices connected
with one cable. This IDE cable will have a connector at each end and it will usually
have an additional connector in the middle.
MASTER, SLAVE, AND CABLE SELECT
Because EIDE allows two devices to be connected to one cable, it needs to
distinguish between the two devices so it can communicate separately with each
device. EIDE achieves this by recognizing a device as either a MASTER or a
SLAVE, indicated on the drive as “MA” and “SL”, respectively. So, if two devices
are connected to a single channel, one device must be set to MASTER and the
other must be set to SLAVE. If only one device is attached to a channel, it must
be set to MASTER. Finally, MASTERS and SLAVES are not assigned to specific
connectors on the IDE cable, so order of connection does not matter.
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 7

The third possible setting for a drive is CABLE SELECT, indicated as “CS” or
“CSEL”. This is the only exception to the MASTER/SLAVE arrangement noted
above. In this case a special cable is required and all devices attached to this
cable must be set to CABLE SELECT. This is rarely implemented, so it is unlikely
that you will use this mode. If you run across problems, check your other EIDE
devices to verify settings.
2: Technical Background
Page 6
Kenwood 72X and 62X TrueX User’s Guide
LOCATING AND SETTING MASTER/SLAVE/CSEL JUMPERS
After discussing the different settings for your 72X or 62X TrueX™ CD-ROM Drive,
it is important to know HOW to make these settings. The Jumper Block is a set of
pin pairs that function like simple switches. They can be either “ON” (closed cir-
cuit) or “OFF” (open circuit). On your 72X or 62X TrueX™ CD-ROM Drive the
MASTER/SLAVE jumper block is located between the CD audio and the ATAPI
interface connections. (see Figure 2-1)
Slave
Master
Figure 2-1
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 8

3: Hardware Installation
Page 7
Kenwood 72X and 62X TrueX User’s Guide
3: Hardware Installation
Before you get started, if you are using Windows®95/98, it would be a good idea
for you to do the following two things:
1) Copy your "MSCDEX.EXE" file to floppy diskette
2) Download Kenwood’s DOS Driver (available at http://www.kenwoodtech.com)
These files are not required to make your CD-ROM drive function, but you will
need them in the event that you need to reinstall the operating system. We recom-
mend that you copy all of the files on a single floppy and put it in a safe place.
The MSCDEX.EXE file is Microsoft’s CD-ROM Extensions program. To find it,
simply click on the "Start" button, select "Find" then "Files or Folders". When the
"Find" window appears, type MSCDEX.EXE and click "Find Now". Once the file
is located you can copy it to a floppy diskette. The Kenwood Driver is available at
our web site (http://www.kenwoodtech.com/tech_support) in the Technical Support
Downloads section.
Step 1: BACKING UP YOUR SYSTEM
Throughout this installation guide, we will try to alert you to the most common
obstacles, but some issues may be unpredictable. It is suggested that before you
make any changes to your system, you should make a complete backup of any
important data that you have. This way, in the unlikely event of a problem, you
should be able to restore your machine back to the previous condition
without difficulty.
To back up your data, you should refer to your computer's documentation. This
process may involve copying files to a disk drive or using a back up program to
put files onto a removable medium, for example, tape or Zip® drives. If you are
running Windows® 95/98, try Microsoft’s backup utility.
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 9

3: Hardware Installation
Page 8
Kenwood 72X and 62X TrueX User’s Guide
Step 2: TURNING YOUR COMPUTER "OFF"
Before attempting to open your machine ensure that your computer is turned
“OFF”. Manipulating computer hardware while the computer is “ON” can cause
many problems and result in hardware damage or even personal injury. Consult
your computer’s documentation for electrostatic precautions and other warnings.
Step 3: OPENING YOUR COMPUTER
Once you've backed up your data and the computer is powered down, you will
need to physically open the case to gain access to the 5.25” (half height) drive
bays and the connections located on your motherboard. Please consult your
computer’s documentation to determine the steps to open your computer’s
outer casing.
Step 4: LOCATING YOUR EIDE DEVICES/CONNECTIONS
In most EIDE systems, your motherboard should have two 40-pin connections.
They are usually close in proximity and should be labeled either "EIDE" or "IDE".
To determine if a device is IDE, make sure it has the 40-pin connector and
MASTER/SLAVE/CSEL jumper block. In most cases, your hard disk drive and
your current CD-ROM will be EIDE, so identifying your EIDE connections could
be as simple as following the cables from these devices to where they attach to
the motherboard. Sometimes the label on the device indicates EIDE, ATA or
ATAPI. If these cables do not connect directly to your motherboard, consult your
computer’s documentation to verify the type of devices you are using.
If your current CD-ROM drive uses another type of connection you will most likely
need to remove all of that hardware, including any special controller card. Please
refer to your computer’s documentation and, if necessary, the system’s manufac-
turer. Once removed, follow the instructions for a full hardware installation.
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 10

3: Hardware Installation
Page 9
Kenwood 72X and 62X TrueX User’s Guide
Step 5: REMOVING YOUR OLDER DEVICE (IF NECESSARY)
Consult your computer’s documentation regarding the removal of the device you
are replacing with your 72X or 62X TrueX™ CD-ROM Drive. Usually the device
will be attached to all appropriate cabling and mounted with screws.
SHORT CUT: If you are upgrading from a previous EIDE CD-ROM drive or
another EIDE device, make sure to note your older device’s MASTER/SLAVE
setting and note the EIDE, power and audio cables that you disconnect. By doing
this, you can install your new 72X or 62X TrueX™ CD-ROM Drive with the same
setting and connections, and potentially save yourself considerable time during
the final installation steps.
Step 6: CONFIGURING YOUR MASTER/SLAVE JUMPER
As we discussed in Section 2, you need to set your MASTER/SLAVE/CSEL jumpers
properly so your computer can communicate with your new CD-ROM drive.
For optimal performance, Kenwood recommends that you install your TrueX Drive
as MASTER on the Secondary IDE channel.
The following table lists the configurations you will most likely encounter, and
the consequent way to set the jumpers on your 72X or 62X TrueX™ CD-ROM
Drive in each case:
CD-ROM Master/Slave
Channel Devices Connected Jumper Configuration
Primary Main hard disk connected
(always set to MASTER) Slave
Secondary No devices connected Master
Secondary A single device connected as the MASTER Slave
Primary No IDE hard disk drive present (HDD is SCSI,
Fibre Channel, etc.) Master
Tertiary No devices connected Master
(if available)*
*NOTE: Some add-in boards like sound cards have a single EIDE channel available. If this is your only
option, please consult your add-in board documentation regarding its use.
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 11

3: Hardware Installation
Page 10
Kenwood 72X and 62X TrueX User’s Guide
Step 7: MOUNTING YOUR CD-ROM DRIVE
To mount your 72X or 62X TrueX™ CD-ROM Drive, you will need to use the four
mounting screws included with your CD-ROM drive. The drive has four mounting
holes on each side and on the bottom (12 total). The mounting holes that you use
will depend on your computer’s chassis design. In most cases, you will be using
two holes on each side of the CD-ROM drive. NOTE: DO NOT USE LONGER
SCREWS BECAUSE THIS COULD DAMAGE YOUR CD-ROM DRIVE!
Figure 3-1
CD-ROM drive mount
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 12

3: Hardware Installation
Page 11
Kenwood 72X and 62X TrueX User’s Guide
Step 8: CONNECTING YOUR CABLES
Once the drive is in place, it is a simple matter of plugging in the IDE cable, the
CD audio cable connector (diagram in circle– see Figure 3-2) and the power
cable (see Figure 3-3).
Power cable
IDE cable
Audio connector
Figure 3-2
IDE cable and audio connector
Figure 3-3
Power cable
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 13

3: Hardware Installation
Page 12
Kenwood 72X and 62X TrueX User’s Guide
EIDE Cable
Most IDE cables and connectors are "keyed" meaning they are designed only to
connect one way. As a precaution, it is important to note where "Pin 1" is located
on each device connector, so each connection can be aligned properly with
each cable connector. Virtually all IDE cables include a red (or otherwise
distinguished) stripe down the cable. The "Pin 1" location will vary on mother-
board EIDE connectors, so look carefully, and if necessary consult your hardware
manufacturer. A good rule of thumb is that this stripe will frequently be next to the
power plug of the CD-ROM drive.
When attaching the IDE cable, be careful not to twist or bend it too much. Odd
movements could cause damage to the cable, and may cause the computer not
to be able to communicate with the CD-ROM drive.
Power Cable
The power cable stretches from the computer’s power supply to the CD-ROM
itself. The power supply is a large box where the power plug connects on the
back of the machine. From this box there will be several colored wires that end
in white plastic plugs. To install the power cable, simply insert the white plug into
the CD-ROM drive’s DC Input (see Figure 3-3).
If you find other devices are using all of the available power connections, you will
need to get a power splitter (or Y splitter). To install the splitter you will need to
unplug a device’s power connection and attach the splitter. Now you can provide
power to both the CD-ROM drive and the device you disconnected.
Audio Cable
The final connection is the CD audio cable. This allows the CD music to be
played, and needs to be plugged into your sound card. This cable is keyed at
both ends, so it will only fit in one direction.
Kenwood includes an audio cable that fits most sound cards. However, sound
cards do vary. If the included cable does not fit, please consult the manufacturer
for your particular sound card.
If you do not have a sound card, or do not wish to make use of the CD-ROM
drive's CD audio features, you do not need to connect this cable. It is not
required to make your 72X or 62X TrueX™ CD-ROM Drive function.
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 14

Kenwood 72X and 62X TrueX User’s Guide 4: Software Configuration
Page 13
4: Software Configuration
NOTE: No special software is required to operate your 72X or 62X TrueX™
CD-ROM Drive.
The following section explains the general software configuration
procedure for Windows® 95. Windows® 98 will automatically recognize your 72X
or 62X TrueX™ CD-ROM Drive.
After the hardware installation and your system restart, Windows® 95/98 should
automatically find and install the appropriate drivers. The 72X or 62X TrueX™
CD-ROM Drive is Plug and Play, which means that in a Plug and Play system,
it will be recognized immediately by Windows® 95/98. If your system supports
Plug and Play, you should see a CD-ROM drive located under the ‘My Computer’
icon after you boot up your system.
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 15

Page 14
4: Software Configuration Kenwood 72X and 62X TrueX User’s Guide
DMA and File System Properties
Your system must have Bus Mastering DMA enabled for your 72X or 62X TrueX™
CD-ROM Drive to operate at optimum performance using the following procedure
(Figure 4-1):
1) Using the right mouse button, click the “My Computer” icon on the Windows®
desktop and select “Properties”.
2) Select the “Device Manager” tab.
3) Click on the “+” in front of the “CD-ROM” icon to expand the list
(if it is not already expanded).
4) Double-click on the “KENWOOD CD-ROM‡”.
5) Select the “Settings” tab.
6) The DMA checkbox is located to the right of the “Auto insert notification”
checkbox. If it is not already checked, click in the DMA box.**
‡ If the Kenwood CD-ROM is not listed in step 4, your drive is not connected properly. Go back
to Sections 3 & 4 of this manual to verify your installation
.
** If no DMA checkbox is visible, you must contact your computer’s motherboard manufacturer
or Microsoft for the Bus Mastering DMA software. It may also be neccessary for you to update
your BIOS in order to support the DMA function.
Figure 4-1
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 16

4: Software Configuration
Page 15
Kenwood 72X and 62X TrueX User’s Guide
In order to get the added benefits the Windows® operating system provides,
you should make sure the File System properties for CD-ROM are optimized.
Follow the process below to ensure your operating system is set for best results
(as shown in Figure 4-2):
1) Using the right mouse button, click once on the “My Computer” icon on your
desktop and select “Properties”.
2) Select the “Performance” tab.
3) Click once on the “File System” button.
4) Select the “CD-ROM” tab.
5) Move the “Supplemental cache size” adjustment bar to “Large” and select
“Quad-speed or higher” in the drop-down menu.
6) Click “Okay”.
Figure 4-2
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 17

4: Software Configuration
Page 16
Kenwood 72X and 62X TrueX User’s Guide
This page is intentionally left blank.
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 18

Kenwood 72X and 62X TrueX User’s Guide 5: Drive Usage
Page 17
5: Drive Usage
Handling CD-ROM Discs
Hold all CD’s by the outside edge, or through the center of the disc. Touching the
side opposite the label can cause smears, smudges, or scratches that can cause
the disc to be unreadable. Whenever not in use, the disc should be placed into
a plastic ‘jewel case’ or similar type of protective sleeve.
If you find the CD-ROM drive is having trouble reading a particular disc, you may
want to try cleaning it. Use a clean slightly damp cloth and gently wipe the disc
from the center hub of the disc to the outside edge.
Inserting a Disc
The drive’s disc tray opens with a press of the ‘eject button’ on the face
of the drive.
Figure 5-1
eject buttonaccess
LED
volume
control
emergency
CD eject hole
headphone
adapter
plug
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 19

5: Drive Usage
Page 18
Kenwood 72X and 62X TrueX User’s Guide
If your system is powered down and you need to remove a disc that is still inside
of your CD-ROM drive, you can open the drive using the emergency eject hole
located on the front of the device. Use a straightened paperclip or the like and
insert it straight into the hole. By carefully exerting a small amount of pressure,
your tray should open about half an inch, allowing you to gently pull the tray open
and retrieve the disc.
Care and Handling
Do not place anything other that a compact disc on your CD-ROM drive’s tray.
The drawer is designed to hold the weight of the CD-ROM disc. If the need arises
to remove the drive for transport or storage, it is recommended to place the drive
back into the original box and packing.
Place the CD disc in the tray “label-side” up. The data that the drive reads is
located on the bottom of the disc.
CD-ROM Tray (top view)
Figure 5-2
KW-40 72/62X atapi manual 12/13/99 3:25 PM Page 20