Keyspan TuneView Installation and operating instructions

Using The TuneView Remote
Once the Keyspan TuneView remote and dock are communicating with
each other, you will be able to see the TuneView Main Menu.
The Main Menu contains the following static menus:
•Playlists
•Artists
•Albums
•Genres
•Songs
•Composers
•Audiobooks
•Podcasts
•Setup
Note: You will see all of these menus regardless whether your iPod contains certain categories.
The Main Menu is static an does not change whereas subsequent menus and screens are dy-
namic.
Using The TuneView Remote
The Keyspan TuneView for iPod includes an unique 9-Way button and a Wizard button.
Wizard
Button
Volume
Down
Volume
Up
Next Track
Press and Hold for
[Fast Forward]
Previous Track
Press and Hold for
[Rewind]
Play / Pause
(Previous)
Menu
Select
Up Arrow
(navigation)
Down Arrow
(navigation)
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You will use these buttons to navigate the TuneView interface.
Up / Down Arrows"Use to scroll up/down menus
Select!Use to select a choice
Play/Pause!Use to play/pause current file
Menu!Use to return to previous menu
Volume Up / Down"Use to change volume
Next Track [Fast Forward]"Press once to go to next track/chapter" " "
"Press and Hold to fast forward
Previous Track [Rewind] "Press once to go to previous track/chapter" "
"Press and Hold to rewind
Wizard button!The Wizard button will display a dynamic " "
"menu based on what you are currently"doing. While "
"browsing songs, the Wizard button will let you jump
"to the beginning, middle, or end of a list. For details "
"about the Wizard button, see the Wizard button "
"information later in this section.
Setup Menu
The Setup Menu (located in Main Menu > Setup) allows contains the following settings.
•English (Default)
•Spanish
•French
•German
•Shuffle Tracks/Albums/Off
•Repeat Tracks/All Tracks/Off
•Scroll Thumb Off/On (Default is On)
•Firmware
Language Settings
The TuneView Remote menu system can be displayed in English (default setting), Spanish,
French, and German. You change this by selecting your desired language within the Setup
menu (navigate to Main Menu > Setup > ). The factory setting is English.
Shuffle Settings
You can set your shuffle settings to OFF/Tracks/Album. This change is made on your iPod and
will remain after remove your iPod from your dock. You can then change your iPod's shuffle
setting via your iPod's Settings menu (Main Menu > Settings > Shuffle).
Repeat Settings
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You can set your repeat settings to OFF/Tracks/All Tracks. This change is made on your iPod
and will remain after remove your iPod from your dock. You can then change your iPod's repeat
setting via your iPod's Repeat menu (Main Menu > Settings > Repeat).
Scroll Thumb Settings
By default, the TuneView display a Scroll Thumb to the right of the
TuneView screen to indicate position within a list. You can turn off the
scroll thumb via the Setup menu (navigate to Main Menu > Setup > ).
The factory setting is On.
Firmware
You can view your TuneView Remote and TuneView Dock firmware by
accessing the Firmware command (navigate to Main Menu > Setup >
Firmware). Please note that the remote and dock each have their own
firmware. As Apple releases new iPods, Keyspan may update the
TuneView firmware to take advantage of new feature or to fix bugs. Infor-
mation about firmware updates will be posed on Keyspan's website.
The Wizard Button
The yellow dog jumped over the gray fox. The yellow dog jumped over
the gray fox. The yellow dog jumped over the gray fox. The yellow dog
jumped over the gray fox.
•Go To Start
•Go To Middle
•Go To End
•Mute ON/OFF
•Mode: TuneView / iPod
•Sleep
About TuneView / iPod Modes
By default, your TuneView is set to TuneView mode. In this mode, the TuneView product con-
trols your iPod via the Dock Connector. All information is sent to the TuneView remote which
retains exclusive control of your iPod. In this mode, the iPod's controls (ie click wheel) are not
available. You can switch the control mode to iPod mode. In iPod mode, your remote will con-
trol your iPod but your iPod will not send any information to the TuneView remote's screen.
When iPod mode is turned on, your TuneView remote will display the iPod controls enabled.
TuneView operating in Simple Remote Mode message. When in iPod mode, you can switch
back to TuneView mode by hitting the Wizard button and changing the Mode setting."
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Troubleshooting
If you are having problems with your TuneView Remote, this section provides troubleshooting
information that will assist you in troubleshooting your TuneView for iPod.
Sync Your Remote To Your Dock
Reset To Factory Settings
If you are having communications issues, issues with other TuneView products, or if you need to
reset to factory settings, please do the following:
Step 1:
On the TuneView Remote, press and hold the Wizard button
and the Up Arrow button at the same time. This is will reset
your remote and an animated red lighting bolt will appear on the
remote's screen.
Step 2:
On the TuneView Dock, locate the Pair With Remote button on
the bottom of the dock. Press this button with a paper clip (or
similar object). This will cause the dock's Status light to blink
rapidly. At this point, your dock is read to pair/sync with the
first remote it detects.
Step 3:
On the TuneView Remote, press any button. The animated red
lighting bolt will disappear when communication has been estab-
lished with the dock.
If your have any problems with this process, contact Keyspan
support.
Menu Navigation Is Sluggish / Range Issues
The TuneView for iPod has a range of 150 feet in open space. This distance may be reduce by
the remote and dock's signal traveling through walls and other solid objects. As you get to the
limits of your remote control's range, your remote control navigation performance may appear to
be sluggish or sporadic. If this happens, move close to the TuneView dock.
No Audio
If you do not hear audio coming from the TuneView dock while your TuneView remote shows
that a song is playing, please try a different audio cable if one is available. You can also connect
the audio cable directly to your iPod to rule out the iPod as the source of the problem. Also,
press the Wizard button to make sure that Mute is set to Mute Off.
Note:
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You cannot connect headphones to the TuneView dock's line out port as this power is designed
for use with external speakers (and not headphones)
Error Message - iPod Busy
The error message, iPod Busy, indicates all of the following:
•the Keyspan remote is communicating with the Keyspan dock
•that your Keyspan dock has attempted to communicate with the iPod
•your iPod's has told the Keyspan dock/remote that it is communicating directly with someone
else (ie your computer if the TuneView dock is connected to your computer)
If you see this error message, your TuneView dock/remote will not be able to communicate with
your iPod.
If the iPod Busy message never goes away, please contact Keyspan support.
Error Message - iPod Not Connected
The error message, iPod Not Connected, indicates that the TuneView dock does not detect an
iPod connected to it. Disconnecting and reconnecting the iPod may provide a better connection.
If the iPod Not Connected message never goes away, please contact Keyspan support.
Message - Starting Player
The message, Starting Player, may appear temporarily while the Keyspan remote / dock com-
municates with your iPod. In most cases it will not appear or it will only appear momentarily. If
this message never goes away, please contact Keyspan support.
Message - iPod Controls Enabled. TuneView Operating In Simple
Remote Mode
The message, iPod controls enabled. TuneView operating in Simple Remote Mode, indicates
that TuneView is in iPod mode. In this mode, the TuneView remote controls the iPods screen.
When in iPod mode, you can switch back to TuneView mode by hitting the Wizard button and
changing the Mode setting.
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Support Information
If you require assistance with any Keyspan product, you may contact us by one of the following
ways:
Support Options (US Based)
"WEB/EMAIL:"PHONE (Tech Support Line):
"http://www.keyspan.com/support/"+1.510.222.8802
"HOURS OF OPERATIONS:"FAX:
"Monday-Friday 9am to 11:45am"+1.510.222.0323
"Monday-Friday 1pm to 4:45am
International Support Options
If you live outside of the United States and require assistance with your Keyspan product, please
contact the Keyspan's distributor in your country for technical support in your language. For a
list of Keyspan's international distributors, please visit our international web page at:
"http://www.keyspan.com/wheretobuy/international/"
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