KiloVault RES-Q User manual

RES-Q User’s Manual
Before using this unit, please read ALL of the instructions
and information in this user manual.

TABLE OF CONTENTS
Warnings……………………………………………………………...3
About the RES-Q Portable Power System……………………...4
Symbols and Terms………………………………………………...5
Safety Instructions………………………………………………….6
Getting Started……………………………………………………….7
RES-Q Overview……………………………………………………..8
RES-Q Interface……………………………………………………...8
AC Charging………………………………………………………...10
DC Charging………………………………………………………...11
AC Outlets…………………………………………………………...12
DC Outlets…………………………………………………………...13
Use with an External Battery……………………………………..14
Specifications……………………………………………………….15
Warranty……………………………………………………………...16
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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Please read this entire manual before attempting to use this product.
WARNING
Safety Instructions
1. Avoid dangerous environments. Do not charge this item in rain, snow or other damp
environments. Do not use this item in the presence of explosive atmospheres (gaseous
fumes, dust or flammable materials) because sparks may be generated when charging
or discharging this item, possibly causing fire.
2. Charge in a well-ventilated area. Do not allow smoking or open flames near a charging
battery. Vented gases may explode. Caution when charging outdoors; surface of
generator may get very hot. Handle with care.
3. Do not burn or incinerate this item. It may explode, causing personal injury and/or
property damage. Toxic fumes and materials are created when batteries are burned.
4. Do not crush, drop or damage this item. Do not use this item if it has received a sharp
blow or has been dropped, run over, punctured or damaged in any way (e.g., pierced
with a nail, hit with a car, etc.).
5. Do not disassemble this item. There are no serviceable parts inside. Disassembly
increases the risk of electric shock, fire and exposure to battery chemicals that may
cause personal injury or property damage.
6. Battery chemicals cause serious burns. Never allow battery chemicals to come into
contact with skin, eyes or mouth. If this item leaks battery chemicals, use rubber or
neoprene gloves to dispose of the leaked chemicals. If skin is exposed to battery fluids,
wash with soap and water and rinse with vinegar. If eyes are exposed to battery
chemicals, immediately flush with water for 20 minutes and seek medical attention.
Remove and dispose of contaminated clothing. Do not inhale vented fumes or smoke.
Please contact the manufacturer immediately for instructions on returning or disposing of
the defective unit
7. Do not short-circuit. This item will short-circuit if a metal object makes connection to the
AC or DC output ports. Do not place this item near anything that may cause a short
circuit, such as coins, keys or nails. A short-circuited battery may cause fire and personal
injury.
8. Never charge or jump-start a frozen battery.
9. Store this item in a cool, dry place. Do not store this unit for more than 10 days in an
environment where temperatures may exceed 120 °F (49 °C), such as direct sunlight, a
vehicle or a metal building during the summer. Doing so may cause damage to the unit.
10. This product is not intended for commercial applications.
Before using this product, please read ALL instructions and
information in this user manual.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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About the RES-Q Portable Power System
The RES-Q is a seamless solution that protects you when outages leave you powerless for an
extended period of time. This quiet, portable device is all about practicality and endurance,
lasting for 3,000+ life cycles. Other system try, but none can match the power of the portable
power supply system and still offer all of the following:
Safety:
No emissions — none. Unlike fossil fuel powered generators and lead-acid batteries, the RES-Q
a small carbon footprint, emits no greenhouse gases and causes no damage to the
environment. It’s even safe enough to use indoors. LiFePO4 battery technology has no thermal
run-away issues as with other lithium technologies.
Quiet:
The protected lithium core produces power without the loud, continuous sound made by other
gas or diesel generator engines.
Renewable:
Powered and replenished by natural resources such as the sun, wind and water, as well as
mechanical devices. Unit retains charge for one year.
Portable:
The RES-Q is a relatively small device measuring just over 2 cubic feet and weighing only 61.7
lb. That’s small enough to carry or store just about anywhere. Most generators surpass this
weight by more than double yet offer less power.
Affordable:
No other generator offers the same quiet power output and device versatility for the same value.
UPS:
UPS (Uninterrupted Power System), the UPS switch time (between AC & inverter) is only 20ms.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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Symbols and Terms
Symbols
The following symbols are used in this guide
WARNING
Warnings are conditions and actions that could result in personal injury.
CAUTION
Cautions are conditions and actions that could result in damage to the unit or other equipment.
Terms
The following terms are used throughout this guide.
Term
Definition
A
Ampere or amp
Ah
Amp-hour
AC
Alternating current
DC
Direct current
Hz
Hertz
kW
Kilowatt; one thousand watts
kWh
Kilowatt-hour
LED
Light-emitting diode
mA
Milliampere; one-thousandth of an ampere
PV
Photovoltaic
VAC
Volts AC
VDC
Volts DC
W
Watts
Wh
Watt-hour
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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Safety Instructions
WARNING!
This section provides important safety and operating instructions. Any improper use of the
system can result in serious injury and possibly death in extreme situations.
CAUTION
Check with manufacturer of medical devices before powering any life-support systems or other
medical equipment to ensure they are compatible with the power supplied by this system.
CAUTION
Check with tool and/or equipment manufacturer before powering any of their products with this
system to ensure they are compatible with the power supplied by this system.
1. Before using your unit, read ALL instructions and information in this user manual.
2. To prevent overheating, provide a minimum of 6 inches of clearance on all sides of the
unit. Take special care not to cover or obstruct the cooling fan or exhaust vents located
on each side.
3. When using this unit outdoors, maintain the 6-inch clearance. Shelter the system to
prevent rain, snow, dust, dirt, loose debris and other particles from entering the system.
Such particles present a fire hazard.
4. You may simultaneously connect up to 2 DC loads and up to 2 AC loads as long as they
are within the Output Ports specifications.
5. To reduce the risk of electrical shock while cleaning the unit, disconnect all inputs and
power off the system. SWITCHING OFF ALL POWER DISCHARGE PORTS WILL NOT
ELIMINATE RISK. TURN OFF MAIN POWER SWITCH.
6. Inspect all power cords and connectors before attempting to connect them to your
system. If cords are frayed, burnt, or otherwise damaged, DO NOT connect the cord to
your system. Using damaged cords or connectors increases the risk of fire and electrical
shock.
7. DO NOT use if your unit has been dropped or damaged in any way. If unit is damaged,
contact us for next steps
8. DO NOT attempt to disassemble the system. There are NO serviceable parts in the
unit, and opening the system can expose the user to internal components that could
cause severe injury or death. Opening the system is very dangerous and WILL VOID
THE WARRANTY.
9. Repairs should be done ONLY by a qualified repair technician.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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Getting Started
Thank you for your purchase Portable Power Supply System. The 1,500-watt pure sine wave
AC inverter output in this unit makes it compatible for use with many of today’s high-tech
electronic devices. It allows appliance motors to operate more efficiently and at cooler
temperatures.
Be sure to carefully read this user manual. Even though your RES-Q has many advanced,
built-in safety features, it is still important to take some time to become familiar with the Safety
Instructions
If you still have any questions, please contact our KiloVault RES-Q support team.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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RES-Q Overview
You should have received the following items in the box:
1. RES-Q Unit
2. User Manual
3. AC wall-outlet charging cord.
4. Anderson DC cable.
5. RES-Q to external battery cable
RES-Q Interface
1. Smart TFT LCD Display
2. Main Power Button
3. AC Outlets (2)
4. AC Outlet Switch
5. DC Anderson Outlet
6. DC USB Outlets,
7. DC Cigarette Outlet
8. Cooling Fan
9. AC Charging Input
10. External Battery Port
11. DC Charging Input
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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Interface Details
1. The interface looks like this if you are using the RES-Q all by itself, without an external
battery.
2. The interface looks like this If you are using the RES-Q with an external battery.
3. When the external battery is less than 10%, the RES-Q automatically switches to the
internal battery.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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AC Charging
WARNING
Check AC cord for damage prior to use. Never use a damaged or frayed AC cord;
electrical shock can occur if the AC cord is damaged or frayed. If AC cord is damaged,
replace it with a new cord before proceeding with AC use. Improper charging may result
in serious injury or death.
Charging Your RES-Q via AC
● Plug the provided AC cord into the back of the unit (see photo); then plug the cable into
an AC wall outlet.
● While the unit is charging, a lightning bolt will appear at the bottom of the LCD screen on
the front of the unit and the six bars of the battery icon will flash from the bottom up until
they reach the top indicating the battery is full.
● Wait 10-15 minutes for the battery cells to settle. If you notice the battery indicator drop
down to 5 bars, keep the unit plugged into the AC charging source and reset it by
pressing the on/off switch. Charging will restart, balancing the cells and completing
charging.
● When the RES-Q is fully charged, turn off the unit and then unplug it from the AC
charging source.
Never leave the RES-Q unattended while it is charging.
Never let your RES-Q charge via AC for more than five hours at a time. Charging more
than five hours may damage the unit.
If the RES-Q is plugged into an AC outlet at the same time it is being used to power an AC
device, it will continue to function normally and charge during use. However, you must still stop
charging the system after five hours.
To speed up charging, you can charge via AC and DC simultaneously.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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DC Charging
WARNING
Never use a damaged or frayed DC cord; electrical shock can occur if the DC cord is
damaged or frayed. If DC cord is damaged, replace with a new cord before proceeding
with DC usage. Contact KiloVault to request replacement DC cords.
Charging your RES-Q via DC
●Attention: the RES-Q will accept ONLY 12-volt DC sources. Any other DC voltage
source will damage the RES-Q.
● Plug the provided Anderson extension cable into the back of the unit (see photo); then
plug the cable into the output of your 12V charging source (for example, solar panel,
hand crank, windmill, etc.).
● While the unit is charging, a lightning bolt will appear at the bottom of the LCD screen on
the front of the unit and the six bars of the battery icon will flash from the bottom up until
they reach the top indicating the battery is full.
● Wait 10-15 minutes for the battery cells to settle. If you notice the battery indicator drop
down to 5 bars, keep the unit plugged into the DC charging source and reset it by
pressing the on/off switch. Charging will restart, balancing the cells and completing
charging.
● When the RES-Q is fully charged, turn off the unit and then unplug it from the DC
charging source.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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AC Outlets
WARNING
Check cord for damage prior to use. Never use a damaged or frayed AC cord; electrical
shock can occur if the AC cord is damaged or frayed. If AC cord is damaged, replace it
with a new cord before proceeding with AC usage.
To use your AC outlets, plug in the devices you want to run. Then turn on the inverter by
switching the main AC power switch (see photo) to the ON position. Once on, the outlets will
work like normal AC wall outlets in your home.
In order to protect the inverter and battery, any sustained discharge over 1500W will activate the
overcurrent protection and shut down the RES-Q. Unplug the device causing the overcurrent
protection . Reset the RES-Q by turning it off and on.
The watt meter, found on the top row of the LCD display, shows the amount of energy being
used by the inverter. Please note this energy output is an estimation, and actual output may
vary from displayed values.
Because the watt meter measures inverter output, it will show wattage only for loads plugged
into the AC output ports. This meter will never display energy output from DC ports.
The watt meter cannot detect loads accurately under 25 watts and will display 0 watts for loads
under 10 watts.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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DC Outlets
WARNING
Never use a damaged or frayed DC cord; electrical shock can occur if the DC cord is
damaged or frayed. If DC cord is damaged, replace with a new cord before proceeding
with DC usage. Contact KiloVault to request replacement DC cords.
How you use the DC Anderson Powerpole outlets (see left photo above) depends on the
amperage of your chosen load. For loads between 0 and 15 amps, you will need an Anderson
Powerpole extension cord. First, plug the extension cord into the desired device. Then, plug the
other end of the extension cord into the Anderson Powerpole outlets on the back of the system
(see right photo above). Plug black into black and red into red. Do not use an Anderson
Powerpole extension cable for loads greater than 15 amps. For loads greater than 15 amps but
less than the 20-amp max, plug the device directly into the Anderson Powerpole outlets on the
front of the system (see left photo above).
To use the DC cigarette outlet (see left photo above), simply plug in any 12-volt device (10 A
maximum) and operate as normal.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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USB Outlets
To use your USB outlets (see photo), simply plug the device(s) you want to use into the 5V, 2.1
A outlets. Total current draw for all four outlets combined is limited to 8.4 A.
Use With an External Battery
The RES-Q has an external battery expansion port (see #10 in the photo above).
When the RES-Q is connected to a 12V external lead acid or lithium iron phosphate battery
using the included external battery cable (see photo above), like the KiloVault HLX (sold
separately), it functions as if you had two internal batteries. Use only the external battery cable
included with the RES-Q.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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Adding an External Battery to Your RES-Q
● Turn off the RES-Q unit.
○ If the RES-Q is currently being used to power AC loads
■ Turn off the AC Outlet switch, then turn off the RES-Q using the RES-Q
power button.
○ Otherwise, just turn off the RES-Q uning the RES-Q power button.
● Connect the RES-Q external battery cable to your external battery.
● Connect the external battery cable to the RES-Q unit.
● Turn on the RES-Q unit, if needed, turn on the AC Outlet switch and resume normal
operations.
While discharging, the RES-Q will drain the external battery first. Once the external battery is
empty, it will immediately switch to using the internal battery.
While charging, the RES-Q will fill its internal battery first. When the internal battery is full, it will
immediately switch over and start charging the external battery.
Specifications
Dimensions
18.9" x 15.7" x 9.3" (480 x 400 x 238 mm)
Weight
61.7 lb (28 kg)
Operating Temperatures
23 to 111 °F (-5 to 45 °C)
Operating Conditions:
Keep out of the rain, snow, or damp conditions.
When charging outside with a solar panel, use the panel to shade the unit for
better charging efficiency.
Do not store in a hot vehicle for extended periods of time (i.e. anything over 5
hours).
Maximum altitude: 3000 meters.
Battery Type
Lithium Iron Phosphate (LiFePo4), Prismatic Cell
Capacity
100 Ah (1280 Wh)
Rating
2,500+ cycles @ 80% Depth of Discharge
Charge Retention
1 year (85%)
Inverter
120 VAC, pure sine wave, 1500W continuous output with integrated slow-start to
protect the RES-Q from overcurrent.
DC Output
Maximum 20 A
Maximum charging current from
AC or DC circuitry
25 A at 12 V, Approximately 4.5 hours for a full charge at 25A. Do not charge the
RES-Q with AC for more than 5 hours.
Maximum combined charging
current from AC and DC circuits
35 A @ 12 VDC, Approximately 3.4 hours for a full charge at 35A.
Case
Steel with back mounted fan
LCD Display
6-bar battery shaped gauge.
Displays wattage while the AC switch is on for easy run time calculations. Wattage
is zero when the AC switch is off.
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Front Panel Controls
On/Off switch in the upper left hand corner.
AC power on/off switch between the two AC outlets.
Input ports
AC: 110 to 240V, 50 to 60 Hz
DC: Anderson Powerpole connector ports; 1 set, 12V, max 25 A
Maximum PV Wattage
300W
Output Ports
AC: 110V-120V, 50Hz-60Hz; 2 with a combined total current limit of 1500W.
Includes an integrated slow-start to protect the RES-Q from overcurrent.
DC: 4, 5V, 2.1A  USB outlets; total shared current 3.1A
DC: Anderson Powerpole connectors; 1 set with a total shared current limit of 20A
@ 12VDC (240W max output)
DC: 12V cigarette lighter adapter capable of 10A (120W) max output
Warranty
2 years from the date of delivery
What is covered?
1. Defects in materials or workmanship.
2. Non-cosmetic, normal wear and tear related damages.
3. Units authorized for return. To receive authorization, please contact our customer
service team . We will assign a return merchandise authorization (RMA) number and
arrange a scheduled pickup. Under no circumstances should you return a unit without
prior authorization. Authorized returns are not subject to a restocking fee.
4. The warranty restarts with replacement unit.
What is not covered?
1. Damage or defect caused willfully or through negligence.
2. Damage caused through excessive wear and tear. Cosmetic blemishes, scratches, or
dents acquired through the course of regular use.
3. Damage caused by using the unit with unsafe, unregulated or inappropriate products,
devices, power sources or power consumption.
4. Damage resulting from using the product for anything other than what it is intended for.
This warranty does not cover damage caused when the unit is used as a footstool, wheel
chock, doorstop or flotation device (it does not float, is not waterproof and may cause
bodily injury or death if used as a flotation device).
5. Any return not previously authorized by our team. Unauthorized return shipments will be
rejected or restocked without notification to the sending party.
6. Upgrade to a newer model. All damaged units will be replaced with a unit of the same
model that was originally purchased.
Additional Terms:
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1. Damage caused willfully or by negligence will void the warranty at any point in the
period. Willful or negligent damage is determined upon receipt and inspection of the unit.
All refunds/returns will be processed after inspection for willful or negligent damage.
2. Any unit that has been altered or repaired by an unauthorized service is voided of any
warranty.
3. All products must be returned with all included attachments and accessories unless
otherwise directed when obtaining an RMA number. The customer will be billed/charged
for any missing attachments or accessories.
4. If proof of purchase, purchase order, receipt or record of purchase is not available upon
request, we will not be responsible for any warranty service.
5. Any returned unit must be packaged safely and labeled clearly. Any damage caused by
poor packaging when returning the unit is the responsibility of the customer and may
void the warranty.
6. Customers should keep a record of the serial number of any unit sent in for replacement.
To facilitate the return process, clearly write the serial number on the shipment box as
well. Products that are not authorized for return as per the RMA will not be accepted.
7. At our discretion, units will be repaired or replaced.
8. If the customer sends a unit in for repair and it is found to be free of defect or damage
after inspection, the customer will be responsible to pay a $50 service charge, actual
handling and shipping costs to and from our facility and any other necessary costs
incurred during processing.
KiloVault LLC - 330 Codman Hill Road - Boxborough, MA 01719 - https://kilovault.com/ - [phone]
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