Kinesis Savant Elite2 User manual

Savant Elite2
Programmable USB Foot Pedal Family
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User’s Manual
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User’s Manual for Kinesis®Savant Elite2™
USB Foot Pedal Family, Programmable
(keyboard/mouse button emulation)
ForanyUSB‐enabledsystemcapableofprovidinggenericHIDdriversfor
keyboard,mouse,andremovablediskdrive.
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Thisdocumentisdesignedtobeaquickoverviewandreferenceguidefor
installing,usingandmaintainingyourSavantElite2footpedal.Aseparate
ProgrammingGuidestoreddigitallyonyourdeviceandavailablefor
downloadatkinesis.com/supporthasthedetailsneededforcustom
programmingit.
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Modelscovered:
FP10J:controlmodulewithtwoinputjacks,bundledwithonepedal
FP20A:dualangledpedalsmountedonsteelbase
FPW20A‐IPX8:waterproofdual*
FP20AJ:dualpedalswithonejackforextrapedalorhandtrigger
FP30A:tripleangled&adjustablepedals,mountedonsteelbase
FPW30A‐IPX8:waterprooftriple*
FP30AJ:triplepedalswithonejackforextrapedalorhandtrigger
FPMJ2:controlmoduleonly,withtwoinputjacks
FPMJ4:controlmoduleonly,withfourinputjacks
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Oponalinputaccessories
FS007MP:Singlefootpedalwithmini‐phonoplug
FSW007MP‐IPX8:Singlewaterproof*footpedalwithmini‐phonoplug
FS002HT8:Handtrigger,8footcablewithmini‐phonoplug.
*USBandmini‐phonoconneconsarenotwaterproof
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December2014Edion
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©2014byKinesisCorporaon.Allrightsreserved.PrintedintheU.S.A.onrecycledpaper.Pleaserecycle!The
Kinesiswebsiteislocatedatwww.kinesis.com.KINESISisaregisteredtrademarkofKinesisCorporaon.
SAVANTELITE2isatrademarkofKinesisCorporaon.WINDOWSisaregisteredtrademarksofMicroso
Corporaon.MacandOSXareregisteredtrademarksofApple,Inc.Informaoninthisdocumentissubjectto
changewithoutnoce.Noexcerptorsubsetofthisdocumentmaybereproducedortransmiedinanyform
orbyanymeans,electronicormechanical,foranycommercialpurpose,withouttheexpresswrienpermission
ofKinesisCorporaon.
Single foot pedal, FP10J Triple pedal, FP30A
Dual foot pedal, FP20A

AGENCY&REGULATORYAPPROVALS
Overview
 FCC/CEClassBforITandmedicalapplica‐
ons
 ULrecognizedcomponentfornearpaent
useinUS&Canada,ETLcontrolnumber
4007055.ConformstoUL60601‐1,Cer‐
fiedtoCSASTDC22.2NO.601.1
 RoHSCompliant(lead‐free)
FEDERALCOMMUNICATIONSCOMMISSION
RADIOFREQUENCYINTERFERENCESTATEMENT
Thisequipmenthasbeentestedandfoundto
complywiththelimitsforaClassBdigitaldevice,
pursuanttoPart15oftheFCCRules.These
limitsaredesignedtoprovidereasonablepro‐
teconagainstharmfulinterferencewhenthe
equipmentisoperatedinaresidenalinstalla‐
on.
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Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstrucons,may
causeharmfulinterferencetoradiocommunica‐
ons.However,thereisnoguaranteethatinter‐
ferencewillnotoccurinaparcularinstallaon.
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Ifthisequipmentdoescauseharmfulinterfer‐
encetoradioortelevisionrecepon,whichcan
bedeterminedbyturningtheequipmentoffand
on,theuserisencouragedtotrytocorrectthe
interferencebyoneormoreofthefollowing
measures:
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 Reorientorrelocatethereceivingantenna
 Increasetheseparaonbetweenthe
equipmentandreceiver
 Connecttheequipmentintoanoutletona
circuitdifferentfromthattowhichthe
receiverisconnected
 Consultthedealeroranexperiencedra‐
dio/TVtechnicianforhelp
Warning
ToassureconnuedFCCcompliance,theuser
mustuseonlyshieldedinterfacingcableswhen
connecngtocomputerorperipheral.Also,any
unauthorizedchangesormodificaonstothis
equipmentwouldvoidtheuser’sauthorityto
operate.
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INDUSTRYCANADACOMPLIANCESTATEMENT
ThisClassBdigitalapparatusmeetsall
requirementsoftheCanadianInterface‐
causingEquipmentRegulaons.CetAp‐
pareilnumériquedelaclasseBrespecte
touteslesexigencesduRèglementsurle
matérialbroilleurduCanada.

CECOMPLIANCEFOREMISSIONSANDIMMUNI-
TY
Thisdevicehasbeentestedtocomplywiththe
followingEuropeanstandardsforemissionsand
immunityforITEandmedicalequipment:
En55022,En55024,EN61000‐3‐2/3,and
EN60601‐1‐2.
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MEDICALPRODUCTSAFETY
SavantElite2productsarerecognizedcompo‐
nents,conformingtoULstandard60601‐1;Cer‐
fiedtoCSAstandardC22.2NO.601.1.TheETL
lisngnumberis4007055.

TheETLRecognizedComponentmarkonthe
productlabelindicatescompliancewithUL
60601‐1andCSAStdC22.2No.601.1standards
formedicaluse.Theseproductsmustbeused
withaUL‐listedcomputerorUL‐listedcomputer‐
izedequipmenttocomplywithULsafetystand‐
ards.ThelabelwillalsoindicateeitherIPX1per
ULandCEstandardsfor“drip‐proof”water
resistance,orIPX8forwaterproofmodels.
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ThisUSBinputdevicewasnotdesignedasafault
‐tolerantmedicaldevice.Inamedicalseng,it
isintendedforuseasacomponentofaUL‐listed
diagnoscinstrument,notforpaentcare.

Thisproductshouldnotbeusedinthepresence
ofaflammableatmospheresuchasananes‐
thecmixturewithair,oxygen,ornitrousoxide.
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4

TABLEOFCONTENTS
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Readmefirst…………….……………..…………….…..….
Repevestraincauon………..…………....………..
Overview,features&compability……………..…
Installaon………………..….…...…………………….…...
Programming……………..………………....………...…...
(detailsinseparateProgrammingGuide)
Health&safetyps……………..….…………….….……
Adjusngpedalforce……....…………………….……...
Cleaning&maintenance…………..…………………….
Technicalsupport…………………………………...……..
Kinesislimitedwarranty……………..………...….…...
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5
Readmefirst
IfyouarefamiliarwithusingUSBinputdevices,andyouareimpaentto
getstartedandplantousethedefaultpedalacons,atleastreadthere‐
pevestraincauonbelow.Youcanalsofamiliarizeyourselfwiththepro‐
grammingprocessbeforeusingyournewdevicebydownloadingthe
SavantElite2ProgrammingGuideathp://www.kinesis‐ergo.com/
support/technical‐support/manuals‐drivers.
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Repevestraincauon
Connuoususeofanycomputerinputdevicemaycauseachesandpains
oramoreseriouscumulavetraumadisorder(CTD)suchastendinis.
 Observesensibleguidelineswhenusinganycomputerinputdeviceto
helpminimizethepossibilityofinjury.
 Followestablishedguidelinesforcomputerandworkstaonsetup.
 Exercisegoodjudgmentinplacingreasonablelimitsonyourcomputer
usagemeeveryday.
 Ensurethatyoutakereasonablerestbreaksfromcomputerusedur‐
ingthecourseoftheday.
 Atthefirstsignofstress‐relatedinjury(aching,numbness,orngling
ofanextremity),consultyourhealthcareprofessional.

KinesisCorporaonbasesitsproductdesignsonresearch,provenfeatures,
anduserevaluaons.However,becauseofthecomplexsetoffactorsbe‐
lievedtocontributetocomputer‐relatedinjuries,thecompanycanmake
nowarrantythatanyofitsproductswillpreventorcureanyphysicalail‐
ment.
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Yourriskofinjurymaybeaffectedbyworkstaonandchairdesign,pos‐
ture,meworkedwithoutbreaks,typeofwork,acviesoutsideofthe
workplace,andindividualphysiology.
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7
8
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9
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10
11
12
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6

Overview,features&
compability

CommonFeaturesofallSavantElite2
models
 Pedal(s)fronthinged,low‐profile,
force‐adjustable.
 USBplugandplay:nospecialdrivers
neededtouseortoreprogramthe
deviceonPC,Mac,Linux,Android,
andChrome.
 Performskeyboardaconsandmac‐
ros,includinglemousedoubleclick.
 Pedalaconsdefinedbyany,edita‐
bletextfileresidingonamemorychip
inthedevice.Itbecomesvisibleona
“virtualremovabledisk”(VRD)which
iscreatedinProgrammingMode.
 Recessedswitchonundersideusedto
acvateProgrammingMode(except
waterproofmodels).
 PressingpedalwhileplugginginUSB
cablealsoacvatesProgramming
Mode(includingwaterproofmodels).
 ProgrammingGuidestoredonVRD.

Standardfactoryprogramming
FP10JandFPMJ2:Jack1=lemouse
buon,Jack2=rightmousebuon.

FPMJ4:Jacks1&2sameasFPMJ2,Jack3
=Backspace,Jack4=“Thankyou,”sample
macro.
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FP20A:Lepedal=lemousebuon,
rightpedal=rightmousebuon

FP20AJ:PedalssameasFP20A,jack=le
mousebuon

FP30:Lepedal=lemousebuon,mid‐
dlepedal=lemousebuondoubleclick,
rightpedal=rightmousebuon.

FP30AJ:PedalssameasFP30A,jack=le
mousebuon
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Featuredetails
Usingthedefaultmousebuonaconsisa
greatwaytoreducethestrainofmousing.
Byholdingthemousesimplyforpoinng,
withoutworryingaboutclicking,youcan
substanallyreducetheeffortandrepe‐
onrequiredofyourmousinghand.
7
Manyuserswillsimplyassignacommonly
usedkeyboardacontoapedal,suchas
BackspaceorTab.However,avoidusing
aconsthatrequiresomuchrepeonthat
youcreateexhausonandpotenalover‐
useofyourfeetandlowerlegs.

Simplemacrosarealsoagreatuseofthe
SavantElite2.Commonlyusedcommands
forparcularapplicaons(e.g.Ctrl‐F1).
Frequently‐usedshiedcharacters(e.g.the
@symbolusingatradionalkeyboard)can
alsobeassignedtoapedalasasimple
macro.

Advancedfeatures
Anumberofadvancedfeaturesareavaila‐
ble,butitisrecommendedtoavoidthese
unlyouhavesuccessfullyprogrammed
standardkeyaconsandsimplemacros.
‐Slow output. Ifnormalprogrammedoutput
fromthefootswitchistoofastforthecom‐
puter,“slowoutput”canbeselected.
‐Inserng “delays” between keystrokes.The
footswitchcanbeprogrammedwithoneor
more0.5seconddelays.
‐Separate press/release commands. For
specialapplicaons,youcansenda“press
key”or“releasekey”only,oryoucanpro‐
gram“presskey”aconsseparatelyfrom
“releasekey”acons.

Systemrequirements
AUSBportisrequired.Deviceiscompable
withbutdoesn’trequireUSB2.0orUSB3.0.
SavantElite2usesgenericHID(humaninter‐
facedevice)driversprovidedbytheoper‐
angsystem.Itcanbeoperatedandpro‐
grammedwithoutanyspecialdriversin
mostenvironmentssupporngUSBdevices,
includingWindows,MacOSX,Linux,An‐
droid,andChromeoperangsystems.

InPlayModeitemulatesagenerickeyboard
andmouse,inProgrammingModeitemu‐
latesagenerickeyboardandremovable
disk.ProgrammingModerequiresgeneric
OSsupportforaremovabledisk,plusatext‐
edingprogramorappthatcaneditand
saveafileas“plaintext”or“simpletext.”
Mostwordprocessingandtextedingpro‐
gramshavethiscapability.

Supportedoperangsystems
Windows:Fullfeaturesupportisprovided
underWindows7,Windows8andearlier
versionswhichsupportUSB.

Mostfeaturesarealsosupportedunder
Linux,Android,andChrome.

Macintosh systems (OS X 10.5 & newer):
Mostfeaturesaresupported.However,OS
XdoesnotallowoneUSBdevicetomodify
another,soapedalprogrammedasmodifi‐
erkeycanonlybeusedincombinaon
withanotherpedalonthesamedevice,not
withakeyonakeyboard.However,apedal
programmedtoperformCmd‐b,forexam‐
ple(whichwilltypicallytogglebolding),will
operatecorrectly.

Installaon
PlayMode
BesureyourSavantElite2deviceisin“Play
Mode”beforeconnecngforthefirstme
toanyparcularUSBport.Lookonthe
undersideforthelabelledrecessedslide
switch.Waterproofmodelsdonothavea
slideswitchandwilldefaulttoPlayMode
aslongasapedalisn’tpressedwhileitis
beingpluggedin.

ThefirstmeyouconnectyourSavant
Elite2toacomputerortablet,thesystem
willinstallgeneric“HID”driversprovided
bytheoperangsystem.TheredLEDwill
comeonbrieflywhiletheautomacinstal‐
laonprocessbegins,andwithinashort
methesteadygreenlightwillindicate
“PlayMode”installaonisfinished.

Ifyouinadvertentlyconnectitin“program
mode,”simplychangetheslideswitchto
“playmode”andwaitfortheselfinstalla‐
ontocomplete,asindicatedbysteady
illuminaonofthegreenLED.Ifthegreen
LEDisflashing,checkthattheprogram‐
mingswitchisin“play”mode.Ifthered
LEDstayson,see“Troubleshoong.”

Ifyouwishtore‐programthedevice,first
checkthatthefactoryconfiguraonis
working,thenreferto“Programming”
below.Detailsforprogrammingareprovid‐
edintheseparate“ProgrammingGuide”
whichisstoredonthedeviceandisalso
availablefordownloadat
8
hp://www.kinesis‐ergo.com/support/
technical‐support/manuals‐drivers.

Programming
Acvang“ProgrammingMode”createsa
virtualremovabledisk(VRD)named
KINESIS‐FPonyourcomputerortablet.
Thatvirtualdiskcontainsacopyofthe
ProgrammingGuide,whichhasextensive
detailsandexamples.TheVRDalsocon‐
tainsafoldernamed“Acve”inwhicha
textfilenamedpedals.txtresides.
Pedals.txtcontainsthecompleteconfigura‐
oninstruconsandiswhereyouprogram
theSavantElite2device.Tipsforaccessing
theVRDindifferentoperangsystemsare
providedbelow.

ProgrammingModeusingslideswitch
TurnoveryourSavantElite2deviceand,
usingapointedpenorpenciltomovethe
recessedslideswitchfromthe“Play”tothe
“Program”posion.Thefirstmethisis
done,theredLEDwillbeonbrieflywhile
thesystemauto‐installstheProgram
Mode.Thentheredlightwillgooutand
thesystemopensthevirtualremovable
drive(hereaercalledtheVRD).

NOTE: DO NOT PRESS ANY PEDALS WHILE
WAITING FOR VRD TO OPEN. IF YOU DO SO
AND THE DEVICE STOPS WORKING, JUST
UNPLUG IT, WAIT 15 SECONDS , THEN RE‐
CONNECT THE DEVICE.

WhentheVRDisopen,thegreenlightwill
beginflashingtoindicateProgramming
Modeisacve.Atthisme,mouseacons
fromthepedalareinacve.Youshould
eithergetthe“Autoplay”popup(Windows
7)oryour“MyComputer”screenwillopen
(Windows8).ForMacsystems,a
“RemovableVolume”diskiconwillappear
onyourdesktop(upperright).

WhenyouhavefoundtheVRDonyour
computer,youwillseetheProgramming
GuidePDFfilethatisstoredthere.Youwill
alsoseethe“Acve”folder,whichincludes
theconfiguraonfile,namedpedals.txt,as
wellasabackupofthedefaultpedals.txt
file.

WhentheVRDisclosed,anychangesthat
havebeenmadeandsavedinpedals.txt
becomeacve.

ClosingProgrammingMode
Whenyouhavefinishedviewingoreding
pedals.txt,besuretosavethefiletothe
Acvefolderifyoumadechanges.Close
theVRDbymovingtheslideswitchbackto
“Play.”

NOTE: DO NOT PRESS ANY PEDALS WHILE
WAITING FOR VRD TO CLOSE. IF YOU DO SO
AND THE DEVICE STOPS WORKING, JUST
UNPLUG IT, WAIT 15 SECONDS , THEN RE‐
CONNECT THE DEVICE.

AlternateProgrammingModeAcvaon
Ifyouhaveawaterproofmodelorprefer
nottousetheslideswitch,youcanacvate
ProgrammingModebyholdingdownany
pedalbrieflywhilepluggingtheunitinto
theUSBport.Oryoucanholdapedal
brieflywhilestarngorre‐boongyour
computer.

ToclosetheVRDaersavinganychanges
inpedals.txt,simplyunplugandreplug
yourdevice.

Programmingbyedingpedals.txt
AtthispointyoushouldbeusingthePro‐
grammingGuidefoundonthevirtualre‐
movabledrive,ordownloadedfromthe
Kinesiswebsite(seelinkpage8).However,
abriefoverviewoftheprogrammingpro‐
cessisprovidedhere.

Usingalmostanywordprocessing(text
eding)program,youcaneditoneormore
oftheinputsavailableonvariousSavant
Elite2products.Eachpedalorjackcan
produceoneormorekeyboardormouse
aconorcombinaonsofacons.Ped‐
als.txtcontainsbasicinstrucons,butmore
details(aswellasexampleswhichcanbe
copiedandpastedintopedals.txt)arein‐
cludedintheProgrammingGuide.Save
pedals.txtas“plaintext”or“simpletext”
whenyouaredoneeding.
(seeProgrammingGuideprovidedonthe
virtualremovabledriveofthedevicefor
details).

9
Healthandsafetyps
NewUsers,haverealiscexpectaons!
Ifyoucurrentlyhaveaninjurytoyour
handsorarms,orhavehadsuchaninjury
inthepast,itisimportantthatyouhave
realiscexpectaonsofyourinputdevice.
Youshouldnotexpectanimmediateim‐
provementinyourphysicalcondionsimp‐
lybecauseyouareusinganewinputde‐
vice.Yourphysicaltraumahasbuiltupover
monthsoryears,anditmaytakeanumber
ofweeksbeforeyounoceadifference.At
first,youmayfeelsomenewfagueor
discomfortasyouadapttoyourKinesis
footpedal.

Footpedalisnotamedicaltreatment!
TheKinesisSavantElite2footpedalisnota
medicaltreatmentorasubstuteforap‐
propriatemedicaltreatment.Ifanyinfor‐
maoninthisguideseemstocontradict
theadviceyouhavereceivedfromahealth
careprofessional,pleasefollowyourhealth
careprofessional’sinstrucons.

Adjusngpedalforce
Ontheundersideofthepedalisasmall
plascscrewwhichmaybegently turned
toadjustpedalforceintherangeofap‐
proximately3.5to4.5lbs.Pedalsarenor‐
mallyfactoryconfiguredforlowforce.

Moldedmarksonthecartridgeindicate"+"
forhigherforceand"‐"forlowerforce.
Usingacoin(pennyordime)orsloed
screwdriver,turn
thescrewgently to
changetheforce.

Importantnote:
Minimal force (full "‐
" adjustment) reach‐
es a hard stop. If
force is used once
the stop is felt, the
plasc screw head
may crack and pre‐
vent further force adjustments. The full
range to achieve maximum force is approxi‐
mately 10 full turns. When maximum force
(full “+” adjustment) is reached, you will
hear a "click" with each rotaon. Do not
turn further aer hearing the first click.

Fig 1. Underside of pedal


Cleaning&maintenance
Occasionalexternalcleaningisrecom‐
mendedbywipingthepedalsandelectron‐
icsenclosurewithadampcloth.Alterna‐
vely,aclothdampenedwithrubbingalco‐
hol(70%isopropanol)maybeusedthough
anysilk‐screenedgraphicsontheelectron‐
icsenclosuremaybedamagedoverme
bysolventeffects.SavantElite2products
arenotdesignedtobesterilizedortobe
usedinasterileenvironment.

Accesstotheinsideofthepedalforocca‐
sionalinternalcleaningmaybeaccom‐
plishedbyremovingthesnap‐incartridge
(seeFig1andinstrucons,nextpage).

Disassemblingthepedal
(removingcartridge)
Thecartridgeontheundersideofeach
pedalmayberemovedforinspecon,
cleaning,repairorreplacementofinternal
elements.Forpedalsmountedonabase,
thetwoPhillipsmounngscrewsmustbe
removedbeforeremovingthepedalcar‐
tridgebysqueezingthereleasetab(see
“releasetab”inFig1,above).

Oncethecartridgehasbeenremoved(Fig
2),thespring,
switch,and/or
USBcablemay
beinspectedor
replaced.Note:
waterproof
switches can‐
not be serviced
or repaired,
other than to
remove the
enre cartridge for inspecon or cleaning.

Disassemblingthecartridge
Whenremovedfromthepedal,theassem‐
bledcartridgewilllooklikeFigure2.Innon‐
waterproofpedals,itmaybefurtherdisas‐
sembledtoreplacetheT‐lever,thespring/
nutassembly,ortheswitch&cableassem‐
bly(whicharesolderedtogether).The
componentsofthecartridgeareshownin
theexplodedview(Fig3).Toremovethe
spring,firstadjustpedaltomaximumforce
(seeabove).Thespringandnutshould
thenlioutofthespringtunnel(Fig2)
together.Thespringandnutareglued
10
togetheratthefactorybutcaneasilybe‐
comeseparatebyhandling.Ifthishappens
itisnotadefectbutmorecareisrequired
duringthere‐assemblyprocess.
TheT‐leverispress‐fiedintotheswitch
wellaertheswitchhasbeensnappedinto
posion.Besureitispresseddownunl
theshoulderbe‐
lowthehinge
pointisresng
ontherimof
theswitchwell
(Fig3).The
switchsnaps
intotheswitch
wellandthe
cableispress‐
fiedthrough
thestrainrelief
posts(Fig3).

Re‐assemblingthepedal
(re‐installingcartridge)
Beforere‐installingthecartridge,check
thatthespring,force‐adjusngscrewand
nut,andtheswitch
arecorrectlyposi‐
onasshownin
figure2.Insertthe
cartridgeparally
intotheunderside
ofthepedalwith
thetwosmalltabs
andcablepoinng
totherearwhere
thecableexitsthe
footswitch.Align
thespringtocap‐
turethespring
guidepostinthe
pedaltop(Fig4),
thenlowerthecartridgeunlthelarge
releasetabsnapsintoplace.

Dutycycle
TheSavantElite2isratedforconnuous
operaonbythefootandthepedalshave
beenfunconallytestedtoonemillion
operaons.Inactualuse,thecomputeror
operangsystemmayaffecthowthede‐
viceperformsundersuchcondions.Nor‐
malusageconsistsofintermientpressing.


Fig 2.Assembled cartridge
Fig 3. Exploded view of
cartridge
Fig 4. Pedal underside,
cartridge removed

Technicalsupport
Troubleshoong
Visitourwebsite,www.kinesis.com,for
addionalSavantElite2troublingshoong
ps,andselectTechnicalSupport.

Statuslights
Ifaproblemissuspected,thefirstplaceto
checkisthestatuslights.IfthegreenLED
displaysasteadylight,theunitisoperang
normallyinPlayMode.IfthereisnoLED
illuminated,thesystemisnotpowered.If
onlytheredLEDisilluminated,theunitis
notreadyandrequiresaenon.

IfthegreenLEDisflashing,theunitisin
ProgrammingMode.Pleaseseethechap‐
ter“Installaon,ProgrammingMode”for
instruconsonprogrammingthedevice.

Programmingerrors
Ifthedevicebecomesunresponsive,itis
possibleerrorshaveoccurredintheconfig‐
uraonfile,orapedalwaspressedduring
theperiodwhentheVRDwaseitheropen‐
ingorclosing.

Thefirstthingtotryissimplyunplugand
replugyourdeviceintoitsUSBport.Ifthat
doesn’tsolvetheproblem,tryingacvang
ProgrammingModeusingtheslideswitch,
orbyholdingdownapedalwhileplugging
intheunit.

IfyouaresuccessfulinopeningtheVRD
andcanopentheAcvefolder,trytode‐
letethepedals.txtfileormoveit(cut&
paste)toadifferentlocaon.Switching
backtoplaymodeorpowercycling
(replugging)theunitwillregenerateade‐
faultpedals.txtfileintheacvefolder.

Seepage7forthedefaultaconsofyour
device.Ifthesestepsdon’trestorethe
funconalityofthedevice,contactKinesis
TechnicalSupportforfurtherassistance.

ContacngKinesisTechnicalSupport
ContactKinesistechnicalsupportonlyaer
youhavereadtheenreUser’sManual
andsllhaveproblemsorunanswered
quesons.ContactKinesisTechnicalSup‐
portbyE‐mail([email protected]),fax(425
‐402‐8181),orphone(800‐454‐6374,US
only,or425‐402‐8100).Technicalsupport
11
hoursare8:30amto4:30pmPacificTime,
Monday‐Fridayexceptholidays.

WhenyoucontactKinesis,bepreparedto
documentyourpurchasedate,aswellas
yourproductmodelnumberandserial
number.Alsoknowthebrandandmodelof
yourcomputerandyourcomputer’soper‐
angsystem.

GenganRMAnumberpriortorepair
Foranyrepair,whetherornotitiscovered
byyourwarranty,youmustcontactKinesis
toexplaintheproblem,providecertain
informaon,andgetanRMAnumberto
writeonyour,package.Packagessentto
KinesiswithoutfirstobtaininganRMA
numbermayberefused.Productwillnot
berepairedwithoutinformaonandin‐
struconsfromtheowner.

Repairsbyauthorizedrepaircentersonly
Theproductmayberepairedbyauthor‐
ized,qualifiedpersonnelonly.Unauthor‐
izedorinexpertlycarried‐outrepairsmay
seriouslyjeopardizethesafetyoftheuser
(suchasfromfiredanger)andmayinvali‐
dateyourwarranty.

PackagingandShipping
Ifyouneedtoshiptheproductbackto
Kinesis,useitsoriginalorotherpackaging
thatprotectsitagainstimpactandshock.
BesuretocontactKinesisforanRMAnum‐
berandKinesis’shippingaddress.You
shouldinsurethepackagesinceKinesisis
notresponsibleforitemsunltheyare
receivedbytheKinesisrepaircenter.


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
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



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



KinesisLimitedWarranty
KinesisCorporaon(“Kinesis”)warrantstotheoriginalretailpurchaserthatthis
Kinesisproduct(“Product”)isfreefromdefectsinmaterialsandworkmanship
andwillperformsubstanallyinaccordancewiththeProductdocumentaonfor
twoyearsfromthedateofpurchase.ThisWarrantydoesnotapplytoanyso‐
wareordiskeeswhichmighthavebeenenclosedwiththeproduct,whichare
coveredbyaKinesisLicenseAgreement.IfProductfailsduetoaccident,abuse,
inappropriateuse,ornormalwear,Kinesisshallhavenoresponsibilityunderthis
LimitedWarranty.

Purchaser’sExclusiveRemediesDuringthefirstTWO(2)yearsaerthedateof
originalpurchase,theexclusiveremedyforadefectinthisKinesisProductshall
be,atKinesisCorporaon’sopon,eitherrepairorreplacementoftheproduct.If
yoususpecttheProductisnotworkingproperlyorifyouhavequesonsabout
theperformanceoftheProduct,contactKinesistechnicalsupport.Ifyouwishto
returntheProducttoKinesisforanyreason,youmustobtainfromKinesisan
RMAnumberandinstruconsforreturningtheproduct.Youareresponsiblefor
thecostofshippingtheproducttoKinesis.WithintheUnitedStatesandCanada,
Kinesiswillshipproductsrepairedorreplacedunderwarrantytoyoubyground
atnocharge.RepairpartsandreplacementProductwillbeeitherrecondioned
ornew.

DisclaimerofOtherWarranesThewarrantyandremediessetforthaboveare
exclusiveandinlieuofallothers,whetheroralorwrien,expressorimplied.
Kinesisspecificallydisclaimsanyandallimpliedwarranes,including,without
limitaon,warranesofmerchantabilityandfitnessforaparcularpurpose.No
Kinesisdealer,agent,oremployeeisauthorizedtomakeanymodificaon,exten‐
sion,oraddiontothiswarranty.Kinesisdoesnotwarrantthattheproductwill
meetyourrequirements,orthatoperaonoftheproductwillbeuninterrupted
orerror‐free,orthatallerrorswillbecorrected.

Limitaonofliability
Kinesisisnotresponsibleforspecial,incidental,orconsequenaldamagesre‐
sulngfromanybreachofwarranty,orunderotherlegaltheory,includingbut
notlimitedtolostprofits,downme,goodwill,damagetoorreplacementof
equipmentand/orpropertynoranycostsofrecovering,reprogramming,orre‐
producinganyprogramordatastoredinorusedwithKinesisproducts.

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Version December 1, 2014
KINESIS CORPORATION
22030 - 20TH AVE SE, SUITE 102
BOTHELL, WA 98021-7404, USA
[email protected] 800-454-6374 www.kinesis.com