Kinetico Kinex User manual

Installation Guide and Owner's Manual
Kinetico Kinex™
Salt Monitor

Salt Monitor
The Kinex Salt Monitor saves countless trips to the basement or
utility closet by providing remote monitoring of the salt level in your
water softener system. Now checking your salt levels and contacting
your dealer for salt is as simple as opening the Kinetico app on your
smartphone.
FOR OUTDOOR INSTALLATION
The Kinetico Kinex Outdoor Installation Kit is
recommended and sold separately (Part No. 17588).
Each kit includes the weather-proof cover for the
monitor itself and a foam gasket to install between
the salt drum lid and the monitor laser hole.
Drill
Phillips Screwdriver
1/4” Drill Bit
1” Spade Bit, Step Drill or
Hole Saw
Tape Measure
Awl or Sharp Knife
Silver/White Permanent
Marker or Paint Marker
(Required for install on
Kinetico 12x40 drum only.
See page 2.)
Kinex Salt Monitor
Mounting Hardware
Part No. 10463
#6x3/4” Screws (4)
#6 Fender Washers (4)
Leveling Spacers (2)
Instructions
Installation Template
Part No. 10466
Energizer
®
AA
Batteries (4)
Tools RequiredWhat's Included
TABLE OF CONTENTS
Package Contents & Tools Required.................................................................1
Physical Installation.............................................................................................. 2
Installation of 12x40 Drum Only ....................................................................... 2
App Setup........................................................................................................... 3-9
Additional Setup and Resources..................................................................9-12
1

Physical Installation:
1. Unpack Kinex Salt Monitor System and inspect
components.
2. Place included paper drill template on Kinetico salt
drum lid and align indexing features (i.e. Kinetico
logo).
Note: The installation drilling template indexes all 4
Kinetico drums separately. (Check both sides to find
your indexing features.)
3. Mark locations for mounting screws and laser bore by
punching an awl or sharp knife through the template.
4. Place lid over trash can or bucket and drill holes.
• (4) 1/4” holes for mounting screws
• 1” hole for laser
5. Clean burrs from the drilled holes using a sharp knife
or deburring tool.
6. Attach Salt Monitor body to drum lid using provided
mounting hardware.
• Kinetico 18x35 does not require leveling spacers.
• All flat drum lids require spacers. The leveling
spacers go on the front 2 legs.
Note: For outdoor installs only, attach the foam gasket
from the weather resistant cover kit (Part No. 17588)
prior to attaching the salt monitor to the salt drum lid.
See cover kit installation instructions for details.
7. Install included AA batteries or connect to USB mini,
550mA power supply (not included).
Power Supply specification for purchase:
Connection: Mini-USB Voltage: 5 Volts
Amperage: 550 mA Wattage: 3W
8. Optional: For outdoor installation, install the weather-
resistant cover. Follow package instructions.
Additional Installation Steps (12x40 Drum Only):
9. Align the placement of the salt monitor enclosure with
the location of the brine well as shown on the drilling
template.
10. Using a paint marker or permanent marker, place
indexing marks on the lid and drum to allow proper
alignment after the lid is replaced following salt refills.
Note: Properly aligning the lid and drum is important
for proper sensor operation.
Do not drill holes directly over salt drum to
avoid plastic chips contaminating the salt.
PLACE PAPER DRILL
TEMPLATE AND ALIGN
INDEXING FEATURES LIKE
THE KINETICO LOGO.
USING SCREWS, WASHERS AND
LEVELING SPACERS, ATTACH
SALT MONITOR BODY TO TOP OF
SALT DRUM LID (APPROXIMATE
PLACEMENT SHOWN).
BRINE LINE
CONNECTION
KINEX POSITIONED CLOSEST
TO SIDE OPPOSITE BRINE
LINE CONNECTION
2
Do not store salt bags, or any other items,
on top of the device once installed.

a. Tap “ADD EQUIPMENT."
b. Enter the Kinex Salt Monitor Serial Number in both
fields and then tap "Confirm."
3
App Setup:
1. Download the Kinetico App
(not “Kinetico Monitoring”).
2. Create account, if you don’t already have one.
3. Add Kinex Salt Monitor to your account under the
Equipment tab.
a. Tap on the profile icon in the top right corner.
b. Tap “Don’t Have an Account? Sign Up."
c. Enter the profile information, then tap, “Sign Up."
d. A confirmation email will be sent to the email address
used at sign-up.
e. Navigate to the inbox of the email address used for
sign-up. Find the "[e-mail]" confirmation
email and open. Note: Some security settings may
receive the confirmation email in Spam, Junk, or
Clutter folders.
f. Tap “Activate your Account."
g. After confirming the account, the Kinetico App can
now be accessed. Navigate to the Kinetico App and
tap the profile icon in the top right corner.
h. Enter your email address and password.

c. Tap on the KINEX SALT MONITOR Tile.
d. Follow in app instructions to connect the Salt Monitor
to a Wi-Fi network. Note: Some Wi-Fi mesh networks,
such as eero™, may require a temporary disable of
the 5G network within the Wi-Fi network's mobile
application or admin settings.
Note: For best results with Wi-Fi pairing, remove the
salt drum lid with the monitor installed and position it
near the router for steps 3-8.
e. Now that the device has been located and put into
connection mode, the device must be connected to
the home Wi-Fi network. Tap “Join."
• iOS/Apple device will identify the
Kinex-SM-XXXX. Select join.
• Android/Samsung device will identify the
Kinex-SM-XXXX. Select it when it appears.
4
ANDROID/SAMSUNG
IOS/APPLE

f. Select the 2/2.4 G Wi-Fi network you would like to
connect Salt Monitor to and enter the Wi-Fi password.
Tap “Confirm."
• If the Wi-Fi password is not known, it can
often be found on the Wi-Fi router itself or
the internet service provider can reset when
needed.
• If only one access point is visible on the Wi-Fi
network list, the internet service provider
may need contacted. The internet service
provider can create a dedicated 2/2.4
GHz and a dedicated 5 GHz network
connection.
g. Enter the Wi-Fi network password and tap “Connect."
h. Once the device is successfully connected to the Wi-
Fi network, the LED on the device will be solid blue in
color. Tap "Continue Setup" to finish installation.
5
Kinex Salt Monitor Setup:
4. To calculate salt levels properly, more information must
be collected about the softener the salt monitor will be
monitoring. First, select the softener brand, either Kinetico
or Non-Kinetico. If selecting a Kinetico Softener, proceed
to step 4a. If selecting Non-Kinetico Softener, proceed to
page 7, step 4d.

6
Kinetico Softener Setup:
a. Select the Kinetico softener model number.
b. Select the Kinetico salt drum size.
c. Select the current salt dose. Continue with setup
on page 8, step 5.
Note: It is important to choose an accurate salt
dose as this will affect the accuracy of the salt level
calculations. Please consult your Kinetico dealer.

d. Select the salt drum type used on the
softener system.
Note: Cabinet softener models, regardless of
manufacturer, are not supported.
e. If the cylinder is selected, measure the width of the
salt drum and enter inch measurements in the app.
Round to the nearest 0.25 inches. Tap "Next."
f. Repeat for height.
g. If the box is selected, follow prompts on screen to
enter measurements. Input in inches to the nearest
0.25 inch. Select "Next" to continue.
h. Enter your softener's salt dose in lbs.
Note: It is important to choose an accurate salt
dose as this will affect the accuracy of the salt level
calculations.
7
Non-Kinetico Softener Setup:

5. Continuing with set up, please select the installation
location for the salt monitor and softener system it is
monitoring.
6. Tap “PLUG-IN” or “BATTERY” as the primary power source
for the salt monitor device.
7. Indicate battery type, “ALKALINE BATTERY” or “LITHIUM
BATTERY,” for the primary power or back-up power (if
installed).
Note: Batteries installed as back-up will expire sooner than
expected.
8. Review summary details. If correct, tap
“Finalize Kinex Salt Monitor."
8

9. You will now see your device’s first salt level reading and
current status. Place Salt Monitor on the brine drum, and
press the reset button one time to see the brine drum's
current salt level.
Additional Setup:
Managing Alert Preferences.
1. Tap on the Equipment tab.
2. Tap on the Kinex Salt Monitor Device.
3. Tap Alerts in the bottom right corner.
4. Toggle alerts and alert types you would like to receive.
Note: Alerts toggled ON will automatically send to the email
address or phone number entered in the "ALERT CONTACTS"
list. ON is blue; OFF is grey.
5. To allow additional people to receive alerts, tap “Add
Contact” and enter their contact information.
6. To edit contacts previously set up, tap the pencil/edit
icon to the right of the contact name. Make changes
and then tap "UPDATE."
ALERT DESCRIPTION
Salt Level
Low
Notifies user when salt level in the salt
drum is low. Salt should be added soon
to keep the softener system working
properly.
Salt Level
Critically Low
Notifies user when salt level in the salt
drum is critically low. Salt should be
added immediately to keep softener
system working properly.
Battery Level
Low
Notifies user when the battery level is
nearing depletion. The battery will need
to be changed soon.
Battery Level
Critically Low
Notifies user when battery level is
critically low. The battery should be
changed immediately to keep the
monitor functioning.
Battery Change
Recommended
Notifies user when battery has been in
use for longer than 12 months. Kinetico
recommends changing the battery
annually, regardless of usage to protect
from battery leakage. This alert cannot
be turned o.
9