Kong KG-24-A User manual

Operators
Manual
PELLET
SMOKER Grill
GR-500-A
SAVE THIS MANUAL FOR FUTURE USE
Operation
Manual
KG-24-A
Ceramic
Kamado Grill
SAFETY NOTICE: FOR OUTDOOR USE ONLY!
WARNING: Electric shock can kill or result in serious injury. Precautions should
always be followed to reduce the risk of fire, electric shock, and injury.
SAFETY PRECAUTIONS
SAVE THIS MANUAL FOR FUTURE USE
GrillaGrills.com R03172016

KONG CERAMIC KAMADO GRILL OPERATION MANUAL2
Congratulations on your purchase of a Kong Kamado grill! If used and cared for properly, Kong
will give you years of enjoyment and trouble-free operation. Before assembling and using your new
grill, please review the information in this manual thoroughly. In it, you’ll find many useful tips to help
maximize your Kong’s long list of benefits and features.
While there are many smoker-grill styles on the market, Kong Kamado is truly one of a kind ... a bit
of history on wheels. The mushikamado is a domed clay oven used in Japan for literally thousands of
years, more recently by Japanese families to cook rice during ceremonial times. American soldiers
shortened the name to kamado when they brought the ancient ‘technology’ back to U.S.; more
efficient ceramic lining replaced clay and heat controls, often no more than vents, were added,
making the kamado more versatile. Enjoy your Kong!
THE
KONG

KONG CERAMIC KAMADO GRILL OPERATION MANUAL 3
failure to follow this operational manual
in its entirety will void all warranties.
TABLE OF CONTENTS
i n t r o d u c t i o n
o p e r a t i o n
Safety And Maintenance
Assembly
Kong 101: How to Operate Your Kong
Operation
Cooking Guides
Parts Diagram
Troubleshooting and Frequently Asked Questions
Limited Warranty Information
4
5
8
11
13
14

KONG CERAMIC KAMADO GRILL OPERATION MANUAL4
SAFETY AND Maintenance
• The Kong is intended for outdoor use
only. Never use the grill indoors and don’t
leave it burning unattended. Keep children and
pets at a safe distance while the grill is in use.
• The grill may emit hot embers while in
use. Due to the potential for carbon monoxide
poisoning, never light the grill, let it smolder, or
allow it to cool down within a confined space.
• Use caution when opening the grill after
its top and bottom vents are closed to
extinguish the fire. A sudden rush of air
could create a flashback. To avoid this problem,
lift the lid slightly and allow any built-up steam
and heat to escape before opening completely.
• Never use the product in a car, van,
boat, or tent, and do not use it under
any awnings or gazebos. Use the Kong
outdoors in an area where there is adequate clearance
for ventilation, and clear the space around the grill
of hanging tree limbs or flammable objects.
• Never use lighter fluid, alcohol, gasoline,
or any other flammable substance to
light your grill. When lighting the Kong, use
a lighter that complies with EN1860-3. Use lump
charcoal to achieve the longest burn and lowest
amount of ash. When the grill is in use, lift the
lid slightly to allow air to enter safely and slowly,
thus minimizing flare-ups and backdrafts.
• Assume that the product will always
be hot when in use, and use heat-resistant
gloves when touching any of its cooking surfaces
or assembly. Allow the Kong to cool down
completely before moving it and never move the
equipment while it is in use.
• Inspect the grill prior to each use and
replace any damaged or worn parts as needed.
• When moving the Kong, never lift it by
the grill’s hinge. With two people holding
the bottom and back of the unit, use one hand
to grab the bottom vent (on the inside of the grill)
and slowly lower it into the metal stand or table.
• Lubricate the moving parts inside the
hinge at least twice yearly to ensure that the
lid’s opening and closing mechanism remains
in good condition.
The Kong is a versatile grill that can be used for a wide variety of cooking activities, including grilling, smoking,
and baking. Thanks to the Kong’s innovative heat retention properties, the grill achieves and maintains high
temperatures that are ideal for quickly cooking hamburgers, hot dogs, and other foods. Meats can be made
even more flavorful with the addition of wood chips. The Kong is also excellent for cooking meats that require
lower temperatures over a longer period of time.
Important – Please Read Before You Get Started
Before assembling your new Kong, place the entire assembly on a soft surface to avoid scratching the paint.
As you assemble the grill, leave all bolts and nuts loosely tightened until all parts are assembled. Never
over-tighten the bolts and use only moderate pressure to avoid damaging the components, hardware, or the
grill itself. Extract all packaging before assembling your grill, and read all instructions before getting started.
Please note safety warnings in the instructions.
This grill is intended for residential use only.

KONG CERAMIC KAMADO GRILL OPERATION MANUAL 5
ASSEMBLY
Kong Grill Assembly Instructions
Two adults are needed to assemble the grill.
Tools Needed: Box Cutter, Phillips Screwdriver, 10mm Wrench
i m po r ta n t :Do not lift grill by the hinge when inserting into cradle.
1. Attach the four pre-threaded castor wheels (2 & 3)
to each of the four brackets (1) by hand-tightening
them in the hole.
2. To assemble the cart, insert the two crosspieces
(4) into two of the four brackets (1) from both
the top and bottom.
3. Continue to insert the crosspieces (4) into the
other two brackets (1). Secure the brackets (1)
to the crosspieces (4) by using the 16x screws.
Please note the position shown in the diagram.
4. Make sure the cart is secure and all of the bolts
are tight before placing the Kamado Grill (9)
into it. Press down on the castor levers to lock
the castor wheels to ensure the Kamado cannot
move.
5. To place the Kamado Grill (9) on the cart, first
remove all of the items that are inside of the
grill to make lifting easier. Place one of your
hands in the bottom vent of the Kamado and
the other under the grill.
c a u t i o n:Use a minimum of two people when lifting the Kamado Grill onto the cart.
Lifting by the hinge or the side tables could result in injury and damage to the product.
1
1
4
3

KONG CERAMIC KAMADO GRILL OPERATION MANUAL6
ASSEMBLY(cont.)
6. Place the Kamado Grill on the cart with the
bottom vent facing to the front of the cart,
allowing the vent to open and close without
any interruption.
7. Once grill is securely seated in the cart, attach
the top vent (10). Align the side notch with the
thermometer at the front and set over the top
opening. Secure with pre-attached bolt and nut.
8. Add the firebox (8), charcoal plate (7), and
cooking grill (5) inside of the Kamado Grill.
Please reference the diagram below. The
raised cooking grid (6) can be placed atop
the cooking grill (5), if required.
9
6
7
10
9
5
8
9

KONG CERAMIC KAMADO GRILL OPERATION MANUAL 7
ASSEMBLY(cont.)
9. Attach the 2x table brackets (13) to the Kamado
Grill (9) using the 8x pre-attached bolts with
their corresponding washers, locking washers,
and nuts per bracket. Please note the position
shown in the diagram below.
Carefully pull the grill when moving. To prevent the potential of grill tipping it over,
never push grill. When the grill is in the desired location, push down the tabs on the
locking casters to set the locks.
10. Attach the 2x table brackets (14) to the Kamado
Grill (9) using the 8x pre-attached bolts with their
corresponding washers, locking washers, and nuts
per bracket. Please note the position shown in the
above diagram.
11. Insert the 2x table hinges into each of the table
brackets (13 & 14).
12. To attach the handle (11) to the lid of the
Kamado Grill (9), use the 2x pre-attached
bolts with their corresponding washers, locking
washers, and nuts per bracket.
The Kamado Grill is now ready to use.
Please ensure that grill curing instructions
are read thoroughly prior to use.
14
11
9
9
12
13

KONG CERAMIC KAMADO GRILL OPERATION MANUAL8
operation
Putting the Kong in Place for Use
Because the Kong is very heavy and difficult to move, enlist at least two to three persons to help you move
it to its final destination. First, remove all of the grill’s internal components, the lid, and the bottom (i.e, the
“outer shell”) to the destination of choice. Don’t loosen the grill’s outer bands or the lid’s hinge assembly.
Carefully place the unit on a wood table or metal stand, remembering that the manufacturer’s warranty will
not cover any damage inflicted by mishandling of the grill.
Once the unit is in place, you simply need to install the firebox and inside components as follows:
• Firebox: The firebox is a one-piece unit with an air vent installed on the front of the unit. Carefully
position the firebox in the bottom of the grill, aligning the vent holes with the air control vent. This will
ensure proper airflow to your Kong.
• Inside components: Place the ceramic bottom plate in the bottom of the firebox (the plate fits into the
base of the firebox with its surface facing upward). Put the bottom grate at the firebox’s mid-base with the
divider slots facing upward.
Lighting the Kong
First, place a newspaper roll and either solid relighters or lighter cubes on the Kong’s charcoal plate. Next,
put two to three handfuls of lump charcoal over the top of the newspaper. Open the bottom vent and use
either a long-nosed lighter or safety matches to light the newspaper. Once the newspaper catches, build a
small bed of hot embers by keeping the bottom vent and lid open for at least 10 minutes.
i m po r ta n t :Never use gasoline, lighter fluid, alcohol, or other flammable substance to light or
relight your grill. Never overload the unit with fuel as intense heat may damage your grill.
The charcoal will heat up and should be allowed to remain red hot for at least 30 minutes before you use
your Kong for the first time. Leave the coals in position once they are lit, don’t try to turn or stoke them; this
will ensure a more uniform and efficient burn.
Be sure to use heat-resistant hand protection when touching the grill’s hot cooking surfaces or ceramics. You’ll
find a cooking temperature guide in this manual.
How to Extinguish Your Grill
Extinguish the Kong by closing all of the vents and the lid, stop adding fuel, and then letting the fire go out
naturally. Never use water or any other liquid to extinguish the charcoal; this may damage the ceramic Kong.
After Using Your Grill for the First Time
After using your grill for the first time, inspect all nuts and bolts to ensure that they are tight. Check and
tighten the metal band connecting the Kong’s lid to its base as this component will naturally expand from the
high temperatures and could become loose.

KONG CERAMIC KAMADO GRILL OPERATION MANUAL 9
Storing, Cleaning and Maintaining Your Grill
If you’re storing your Kong outside, be sure to cover it once it has cooled off completely. If possible, store the
unit under the cover of a shed, lanai, or garage to ensure that it’s completely protected (particularly during
the winter months).
Your Kong grill is self-cleaning and can be heated up to 260°F degrees for 30 minutes to scorch off any
food and debris. Never use water or other cleaning products on your Kong as they may cause the unit’s
porous walls to crack. If soot is visible and excessive on the grill, use the included ash tool to remove the
carbon remnants before using the grill again. Open the grill’s bottom vent and sweep the soot into a small
container.
Always use a non-abrasive cleaner to clean the Kong’s grills and plates and only once the unit has cooled
completely. Note that the cooking grill is not dishwasher safe and should be cleaned using only warm
water and a mild detergent.
The Kong’s outer surface should be cleaned regularly with a damp cloth and mild detergent (once the grill
has cooled). Be sure to tighten the bands and apply oil to the unit’s hinges a few times a year.
Refueling Your Grill
The Kong will remain at a high temperature for several hours if you keep the unit’s top and bottom vents
closed. Should you need longer cooking times (for slow-smoking or cooking a whole cut of meat), for
example, you may need to add more charcoal. To do this, simply open the grill’s lid, add the charcoal, and
then continue cooking according to directions.
operation (cont.)

KONG CERAMIC KAMADO GRILL OPERATION MANUAL10
operation (cont.)
Low-Temperature Cooking Guide
1. Using the instructions listed on page 8, light
the lump charcoal. Once lit, do not attempt to
move or stoke the coals.
2. Fully open the Kong’s bottom vent and open
the lid for10 minutes in order to create a bed
of hot ember.
3. Monitor the grill until the temperature has
risen to the intended level.
4. Close the Kong’s bottom vent to maintain
this temperature.
5. The Kong is now ready for low-
temperature cooking.
6. When opening the lid, be sure to lift it only
slightly, allowing the air to enter the unit
slowly and safely. This will prevent flare-ups
and any backdrafts.
Using Your Kong as a Smoker
1. Use the instructions listed on page 8 to light
the Kong.
2. Monitor the unit until it has risen to the
desired temperature.
3. Leave the bottom vent open slightly, but
close the top vent while continuously
monitoring the temperature.
4. Use heat-resistant hand protection to place wood
chips in a circle on top of the hot charcoal.
(You can prolong the smoking process by
soaking the chips or cooking planks in water
for 15 minutes first.)
5. The Kong is now ready for smoking.
6. When opening the lid, be sure to lift it only
slightly, allowing the air to enter the unit
slowly and safely. This will prevent flare-ups
and any backdrafts.
High-Temperature Cooking Guide
1. Using the instructions listed in this manual, light
the lump charcoal, close the Kong’s lid, and
open the top and bottom vents.
2. Close the unit’s bottom vent halfway and monitor
the temperature for the next few minutes.
3. The Kong is now ready for high-
temperature cooking.
4. When opening the lid, be sure to lift it only
slightly, allowing the air to enter the unit
slowly and safely. This will prevent flare-ups
and any backdrafts.

KONG CERAMIC KAMADO GRILL OPERATION MANUAL 11
parts diagram
PART DIAGRAM PART #
Top 9 (Top)
Body 9 (Bottom)
Firebox 8
Top Vent 10
Thermometer 15
Tray Brackets 13/14
Left Tray 16
Right Tray 17
Handle 11

KONG CERAMIC KAMADO GRILL OPERATION MANUAL12
parts diagram (cont.)
PART DIAGRAM PART #
Upper Cooking Grid 6
Main Cooking Grid 5
Charcoal Grate 7
Damper 18
Bracket Crosspiece 4
Base cart 1
Screws 19
Wheel 2
Locking Wheel 3

KONG CERAMIC KAMADO GRILL OPERATION MANUAL 13
troubleshooting & FAQ
Is it safe to use my Kong year-round?
Absolutely – the Kong performs well in all climates.
Can I leave my Kong outside in the rain?
Yes. The exterior shell’s lead-free porcelain glaze is
thermally bonded and able to withstand the elements,
but we recommend a protective grill cover when the
unit is not in use.
When should I use liquid lighter fluid in
the Kong?
Never. The ceramic will absorb the smell of the liquid
and will impact how your food tastes. Using lighter fluid
in the Kong will also void the manufacturer’s warranty.
How to adjust grill temperature?
If you are cooking slowly and at low temperatures,
close both vents before the thermometer reaches
220°F. For medium roasting, let the grill reach about
300°F then shut down the vents to halfway. For high
heats, wait until the temperature reaches 500 to 550°F
and then close the vents halfway.
How can I quick reduce the temperature
of the grill?
Close both the bottom slide door and the top vent
completely, and leave them like this until the desired
cooking temperature is reached. Then, readjust the
slide door and the top vent to regulate the temperature.
Can I leave the Kong’s lid open
while cooking?
No. Cooking with the lid open will result in dried-out
food and a loss of all the great benefits of using a
ceramic grill.
Can I cook different kinds of food
at the same time?
Absolutely. One of the best features of the Kong is that
it allows you to cook different food simultaneously and
at varied temperatures.
Can I use my Kong for smoking?
Yes. You’ll just need to adjust the grill’s temperature to
between 150 to 250°F. To add flavor, sprinkle in some
of your favorite wood chips.
Do the interior walls of the grill need to
be cleaned?
No. To maintain the Kong, simply clean the
cooking grates and remove the ashes. The exterior
glazed surface can be washed with warm water
and a mild detergent.
Can I bake pizza or bread in my Kong?
Yes. You can use a ceramic baking stone to bake
pizza, breads, or other baked goods in the Kong.
Should I use a drip pan in my grill?
Yes, as this will help prevent flame-ups, particularly
when roasting large pieces of meat.
Should I raise or lower the cooking rack(s)?
This isn’t necessary. In the Kong, the heat circulates
around the food so there’s never a need to place the
grill closer to the charcoal.
How do I remove the ash that’s in the
bottom of the Kong?
Open the grill’s bottom vent and use the ash tool to
rake out the remaining ashes. If you’re using natural
lump charcoal, you’ll need to do this after about 8 to
10 uses (a big buildup of ash will reduce airflow and
impact the grill’s heating properties).
Should I be concerned about tiny cracks
in the Kong?
No. These are completely normal and will not impact
the grill’s performance or durability.
For more Kong information and FAQ, visit GrillaGrills.com

KONG CERAMIC KAMADO GRILL OPERATION MANUAL14
LIMITED WARRANTY INFO
LIMITED LIFETIME WARRANTY
Ceramic Limited Lifetime Warranty
Fahrenheit Technologies, Inc. carries a Limited Lifetime Warranty on all ceramic parts used to manufacture the
Kong Grill. Fahrenheit Technologies, Inc. warrants that all part(s) are free of defects in material and workmanship,
for the length of use and ownership of the original purchaser.
During the term of the limited warranty, the obligation of Fahrenheit Technologies, Inc. shall be limited to furnishing
a replacement for covered, failed components, F.O.B. point of shipment.
4-Year Warranty on Metal Parts, Thermometer and Wheels
Fahrenheit Technologies, Inc. carries a four-year warranty on all metal and cast iron parts used to manufacture the
Kong Grill. Fahrenheit Technologies, Inc. warrants that all part(s) are free of defects in material and workmanship,
for the length of use and ownership of the original purchaser.
High temperatures, excessive humidity, chlorine, industrial fumes, chemicals, fertilizers, lawn pesticides and
salt are some of the substances that can affect metal parts. For these reasons, the warranty DOES NOT
COVER RUST OR OXIDIZATION.
Kindly refer to your Instruction Manual’s section for proper cleaning and maintenance of your Kong Grill.
Fahrenheit Technologies, Inc. recommends that you purchase a full-length protective cover and to cover your grill
when not in use. Even with these safeguards, various substances and conditions beyond the control of Fahrenheit
Technologies, Inc. can compromise the Kong Grill.
Void of Warranty
The use or abuse of this product for purposes other than that for which it is designed will void the warranty.
Damage caused by lack of proper use, assembly, maintenance or installation is not covered. The pouring of
lighter fluid or other liquids on your grill will void this warranty. This could result in damage or serious injury
to the user of the Kong Grill, and result in excessive damage to the grill and its many parts and components.
Conditions of the Warranty
The Kong Grill by Grilla Grills, manufactured by Fahrenheit Technologies, Inc., carries a Limited Lifetime Warranty
from the date of sale by the original owner only.
The warranty coverage begins on the original date of purchase and proof of date of purchase, or copy of original
bill of sale, is required to validate the warranty.
fa h r e n h e i t t e c h n o l o g i e s ,i n c .
Fahrenheit Technologies, Inc. extends a limited warranty for its products as described on this page.

KONG CERAMIC KAMADO GRILL OPERATION MANUAL 15
Exemptions of Limited Lifetime Warranty
This warranty is based on normal and domestic use and service of the product. Damages or breakages
caused by accidents, natural disasters, unauthorized attachments or modifications, or damage during
transport are also not covered.
Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic
cracks. These aesthetic changes of the grill do not affect its performance.
This limited lifetime warranty gives you specific legal rights, and you may have other rights, which vary based on locale.
Neither the manufacturer nor the suppliers to the purchaser accept responsibility, legal or otherwise, for the
incidental or consequential damage to the property or persons resulting from the use of this product. This warranty
will not apply if your appliance has not been installed, operated, cleaned and maintained in strict accordance
with the manual’s instructions. Burning poor or low-quality charcoal may void the warranty.
All warranties by manufacturer are set forth herein, and no claim shall be made against manufacturer on any
oral warranty or representation. Whether a claim is made against the manufacturer based on the breach of this
warranty or any other type of warranty expressed or implied by law, manufacturer shall in no event be liable for
any special, indirect, consequential or other damages of any nature whatsoever in excess of the original purchase
price of this product.
Some locales do not allow the exclusion or limitation of incidental or consequential damages, or limitations of
implied warranties, so the limitations or exclusions set forth in this warranty may not apply to you.
Fahrenheit Technologies, Inc. does not authorize any person or representative to assume obligation or liability
in connection with the sale of the Kong Grill. This means that no warranties, either expressed or implied, are
extended to persons who purchase the product from any one other than Fahrenheit Technologies, Inc.
As long as it is within the warranty period, Fahrenheit Technologies, Inc. will not charge for repair or
replacement for parts returned, freight prepaid, if the part(s) are found by Fahrenheit Technologies, Inc. to be
defective upon examination.
Fahrenheit Technologies, Inc. shall not be liable for transportation charges, labor costs, or export duties. Except
as provided in this paragraph, repair or replacement parts, in the manner and for the period or time stipulated
hereunder, shall constitute the fulfillment of all direct and derivate liabilities and obligations from Fahrenheit
Technologies, Inc. to you.
To exercise your rights under this warranty, contact Grilla Grills (make sure you have your Grilla serial number
available), or call us at (616) 392- 7410.
LIMITED WARRANTY INFO (cont.)

KONG CERAMIC KAMADO GRILL OPERATION MANUAL16
save this manual for future use