
Digital Controller Troubleshooting
Open circuit or short circuit
of temperature probe
▪Check if the plug on the mainboard is loose. If so,
Secure it or replace the temperature probe if necessary.
▪Check if the plug on the mainboard is loose. If so,
Secure it or replace the defrosting probe if necessary.
1. Condenser may have too much dust - Clean the condenser.
2. Condenser motor might have stopped working - Repair or
replace the motor.
3. The unit might be too close to the wall - Maintain at least
50cm of space between the product and the wall.
4. Ambient temperature could be too high - Ensure the ambient
temperature stays within the range specified on the rating label.
SolutionCauseFaul Code
EE1
Open circuit or short circuit
of defrosting probe
EE2
▪Check if the plug on the mainboard is loose. If so,
Secure it or replace the overheating probe if necessary.
Open circuit or short circuit
of the overheating probe
Overheating probe initiates
protective program 136.4°F
EE3
EE4
Power off the unit and repair the fan blade.
1. Switch on the unit.
2. Wait for the defrosting process to complete.
3. Repair the leak and refill refrigerant.
4. Contact a professional service agent.
Fan blade may be broken.
1. Unit is switched off.
2. Defrosting process is ongoing.
3. Refrigerant is leaking.
4. Unit malfunction.
1. Increase defrosting frequency.
2. Replace the internal fan.
3. Adjust the temperature controller's set point.
4. Remove storage blocking the vent.
1. Frost blocking the evaporator.
2. Damaged internal fan.
3. Set point of temperature controller is too low.
4. Storage is blocking the vent.
1. Refill the refrigerant.
2. Adjust the temperature controller's set point.
3. Remove the source of external airflow.
4. Improve ambient conditions.
1. Insufficient refrigerant.
2. Set point of temperature controller is too high.
3. External airflow disturbing the air curtain.
4. Ambient temperature or humidity is too high.
1. Replace the heating pipe.
2. Replace the water-level controller.
3. Improve ambient conditions.
1. Damaged heating pipe for defrost water.
2. Water-level controller malfunction.
3. Ambient temperature or humidity is too high.
1. Clean the condenser.
2. Improve ventilation around the unit.
3. Replace the compressor heat protection.
4. Replace the dryer filter.
5. Replace the temperature controller.
1. Contaminated condenser.
2. Poor ventilation around the unit.
3. Failed compressor heat protection.
4. Ice blocking the capillary.
5. Faulty temperature controller.
Causes SolutionsIssues#
1
Fridge is Not Cooling
2
Weak Airflow
and Fridge Too Warm
3
Normal Airflow
but Fridge Too Warm
4
Overflowing Defrost Water
5
Temperature Inside Fridge
Keeps Changing
6
Noise from Bottom Shelf
Refrigerator Troubleshooting
Note
Certain phenomena are normal and should not be considered as faults with your refrigerator:
▪A murmuring or gurgling sound may be heard when the refrigerator is running. This is normal as
it's simply the coolant circulating within the system.
▪In humid weather, condensation may form on the exterior of the refrigerator. This is also normal
and not a cause for concern. It occurs due to high humidity levels. Simply wipe it off with a cloth.
5