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IV. Trouble Shooting Guide
The KOZI model 100 is equipped with a troubleshooting light module, located at the
back, bottom right hand corner of the stove. This module consists of a set of three red
lights. Under normal working conditions, while the stove is operating, all three lights are
BLINKING (on and off). The rate of blinking is in proportion to the fuel feed rate. The
higher the feed rate, the faster the lights will blink. Any time the sensors detect abnormal
working conditions, they will turn OFF the fuel feed system to prevent any further
damage and turn OFF or PULSE (bright - dim) the lights to indicate where the fault has
occurred.
Note: For safety, contact a qualified serviceman for all repair work.
PROBLEM LIGHT STATUS POSSIBLE CAUSES RELEVANT SECTION OR
REQUIRED ACTION
1.Auger jammed. 1. M ove auger motor back and forth
to free jam .
2. Auger motor failed. 2. Replace auger motor.
3. Auger slipping. 3. Tighten auger bolt.
4. No pellet fuel. 4. Add fuel to the hopper.
1. Pressure switch failure. 1. Replace pressure switch.
2. Pressure switch tube broken
or loose. 2. Replace pressure switch tube.
3. Exhaust vents plugged. 3. Clean exhaust venting and
pressure port.
4. Exhaust fan failure. 4. Replace exhaust fan.
1. M anual reset therm al disk has
tripped.
1. See “M anual Reset Therm al D isk”
section under “Com ponent
Description”.
2. M anual reset therm al disk
failure. 2. Replace m anual reset therm al
disk.
1.
N o power to the unit. 1. Verify that unit is plugged into a
powered 120 volt electrical outlet.
2.
Auger cycle timer failed. 2. Replace auger cycle timer.
3. Start button defective. 3. Replace push button start
4. Feed control failed. 4. Replace feed control
1.Stove in “Cool Down”. 1. Allow sufficient cool down
tim e.
2. Defective auto therm al disk. 2.Replace auto therm al disk.
3. Co ntrol 1 5 m inute tim er. 3. R eplace tim er.
1.
No pellet fuel. 1. Add pellet fuel to hopper.
2.
Igniter failure. 2. Replace igniter fuse and igniter.
3.
Circulation fan failure. 3. Adjust or replace circulation fan.
N/A 1. Burn pot dirty.
1. Clean burn pot. See “Component
Description” as well as
"M aintenance” sections.
1.Not enough air. 1.Adjust air damper.
2.Too much fuel. 2.Reduce feed rate.
3. Poor quality and non standard
fuel. 3. Change fuel supplier.
1. P oor quality fuel. 1. Change fuel supplier.
2.Too much air. 2. Reduce air damper.
3. Heat exchange requires
cleaning. 3. Clean heat exchanger. See
“M aintenance” section.
1.Not enough air. 1.Not enough air.
2.Too much fuel. 2.Too much fuel.
3. Poor quality and non standard
fuel. 3. P oor quality and non standard
fuel.
1.Too much air. 1. Reduce air damper.
2. Feed rate set too low. 2. Increase feed rate.
1.Too much air. 1. Reduce air damper.
2. Feed rate set too low. 2. Increase feed rate.
Sm e ll of sm o ke
in room . N/A 1. Joints in vent pipe not sealed
properly. 1. Seal venting system with high
tem perature RTV silicone sealant.
Circulation fan
always runs on
high. N/A 1. Unit is overheating. 1. Reduce the feed rate.
Stove won’t light. Top Light Blinking
M iddle Light Blinking
Bottom Light Blinking
Top Light Pulsing
M iddle Light Pulsing
Bottom Light Off
Top Light Pulsing
M iddle Light Off
Bottom Light Off
To p L ight O ff
M iddle Light Off
Bottom Light Off
Stove won’t turn
OFF. N/A
No Fuel Feed/
Unit won’t start.
Top Light Blinking
M iddle Light Blinking
Bottom Light Blinking
Stove not
operating
properly. Damper
adjustment does
not affect the
burn rate. Lazy
flame. Fuel piles
up in burn pot.
N/A
Short flame on
high feed. N/A
Flames go out on
low feed. N/A
Too large and
dark orange
flame. N/A
Not enough Heat
output. N/A