Landis+Gyr P450 User manual

P450 In Home Energy Monitor
Master User Manual
Filename: P450 IHEM User Manual_Release Nov17.docx.
© Landis+Gyr

Page 2 of 90 Issue: 0.4 Introduction
© Landis+Gyr Commercial in Confidence. © Landis+Gyr P450 In Home Energy Monitor - DRAFT User Manual
Revision History
Issue
Date
Comments
Author
0.1
16.08.16
Initial draft release
S. Flatters
0.2
04.06.17
Draft release update
S. Flatters
0.3
19.01.18
Updated draft release update
S. Flatters
0.4
15.03.18
Updated draft release to include FCC Label
M. Coley
Subject to change without notice
Landis+Gyr
1 Lysander Drive,
Northfields Industrial Estate,
Market Deeping,
Peterborough,
PE6 8FB
UK
www.landisgyr.com
contact:
Commercial in Confidence.
All rights reserved. The information contained in this document is confidential and is the property of the author. It
may not be copied, stored on an information retrieval system or communicated by electronic means without the
express permission of the author.
Copyright Landis + Gyr, 1 Lysander Drive, Northfields Industrial Estate, Market Deeping, Peterborough, PE6 8FB

Introduction Issue: 0.4 Page 3 of 90
P450 In Home Energy Monitor - DRAFT User Manual Commercial in Confidence. © Landis+Gyr © Landis+Gyr
Table of Contents
1Introduction___________________________________________________________12
1.1 Scope__________________________________________________________________12
1.2 Purpose ________________________________________________________________12
1.3 Target group ____________________________________________________________12
1.4 Intended use and installation _______________________________________________12
2Safety Information _____________________________________________________13
2.1 Responsibilities __________________________________________________________13
2.2 Safety regulations and mandatory text________________________________________14
2.3 Mandatory text for all P450 IHEM user manuals ________________________________14
2.4 FCC information__________________________________________________________14
2.5 Other mandatory text _____________________________________________________15
2.6 Regulatory text for all P450 IHEM user manuals ________________________________16
Declaration of Conformity ___________________________________________________________16
16
3Getting Started ________________________________________________________17
3.1 Joining the smart energy network ___________________________________________17
3.1.1 Consumer controlled joining ________________________________________________17
3.1.2 Installer controlled joining__________________________________________________18
4User Interfaces ________________________________________________________19
4.1 Look and feel____________________________________________________________19
4.2 Power supply____________________________________________________________20
4.3 Touch screen____________________________________________________________20
4.4 Battery management______________________________________________________20
4.5 Demand indicator ________________________________________________________20
4.6 Wall mounting ___________________________________________________________20
4.7 P450 IHEM overview ______________________________________________________21
5GUI architecture described ______________________________________________22
5.1 Credit architecture________________________________________________________22
5.2 Prepay architecture _______________________________________________________23
6Using your P450 IHEM __________________________________________________24
6.1 Boot-up sequence ________________________________________________________24
6.2 Operation mode__________________________________________________________24
6.3 Home screen ____________________________________________________________24
6.4 Home screen main elements: carousel________________________________________26
6.5 Home screen carousel layout _______________________________________________26
6.5.1 Carousel operation prepayment –Cost mode __________________________________26

Page 4 of 90 Issue: 0.4 Introduction
© Landis+Gyr Commercial in Confidence. © Landis+Gyr P450 In Home Energy Monitor - DRAFT User Manual
6.5.2 Carousel operation prepayment –Usage mode ________________________________ 26
6.5.3 Carousel operation prepayment –Accumulated debt, cost mode __________________ 27
6.5.4 Carousel operation prepayment –Accumulated debt, usage mode _________________ 27
6.5.5 Carousel operation –Credit mode___________________________________________ 27
6.6 Analogue gauges ________________________________________________________ 27
6.6.1 Accumulation ___________________________________________________________ 27
6.6.2 Instantaneous __________________________________________________________ 28
6.7 Home page soft keys _____________________________________________________ 29
6.8 Channel toggle__________________________________________________________ 29
6.8.1 Language button ________________________________________________________ 29
6.8.2 Supply status ___________________________________________________________ 29
6.9 Media toggle____________________________________________________________ 29
6.10 Shortcut options_________________________________________________________ 30
6.10.1 Prepay shortcut _________________________________________________________ 30
6.10.2 Price shortcut ___________________________________________________________ 30
6.11 Main menu _____________________________________________________________ 30
6.12 Main menu prepayment operation___________________________________________ 31
6.13 Main menu credit operation________________________________________________ 31
6.14 Home screen simplified representation and sleep mode__________________________ 31
6.15 Battery mode operation___________________________________________________ 32
6.16 Home screen alerts and notifications_________________________________________ 32
6.16.1 Home screen alerts ______________________________________________________ 32
6.16.2 Notifications ____________________________________________________________ 33
7History Function _______________________________________________________34
7.1 History overview_________________________________________________________ 34
7.2 History function operation _________________________________________________ 34
7.3 History function screen overview____________________________________________ 35
7.3.1 Description of the profile on view ___________________________________________ 35
7.3.2 Scroll left navigation______________________________________________________ 35
7.3.3 Zoom out navigation _____________________________________________________ 35
7.3.4 Return to home page_____________________________________________________ 35
7.3.5 Data on view ___________________________________________________________ 35
7.3.6 Back to previous screen navigation__________________________________________ 35
7.3.7 Zoom in navigation ______________________________________________________ 35
7.3.8 Scroll right navigation ____________________________________________________ 35
7.3.9 Media toggle____________________________________________________________ 36
7.3.10 Detail view _____________________________________________________________ 36

Introduction Issue: 0.4 Page 5 of 90
P450 In Home Energy Monitor - DRAFT User Manual Commercial in Confidence. © Landis+Gyr © Landis+Gyr
7.3.11 Simple view operation_____________________________________________________36
7.3.12 Detail view operation______________________________________________________36
7.4 Day view operation _______________________________________________________37
7.4.1 1-day view of 30-minute intervals (simple) ____________________________________37
7.4.2 1-day view of 30-minute intervals (detailed) ___________________________________37
7.5 Week view operation______________________________________________________37
7.5.1 7-day view of daily intervals (simple)_________________________________________37
7.5.2 7-day view of daily intervals (detailed)________________________________________38
7.6 Month view operation _____________________________________________________38
7.6.1 31-day view of daily intervals (simple)________________________________________38
7.6.2 31-day view of daily intervals (detailed)_______________________________________39
7.7 Year view operation_______________________________________________________39
7.7.1 1-year view –12 months (simple) ___________________________________________39
7.7.2 1-year view –12 months (detailed) __________________________________________40
8Messages Function ____________________________________________________ 41
8.1 Message function overview_________________________________________________41
8.2 Message alert ___________________________________________________________41
8.3 Message inbox___________________________________________________________41
8.4 Message content _________________________________________________________42
8.5 Message delete __________________________________________________________42
8.6 No messages ____________________________________________________________42
9Budget Function_______________________________________________________44
9.1 Budget function overview __________________________________________________44
9.2 Current budget settings____________________________________________________45
9.3 Setting targets: choose method _____________________________________________45
9.4 Setting a time or money based target ________________________________________45
9.4.1 Set budget______________________________________________________________46
9.4.2 Set budget amount _______________________________________________________46
9.4.3 Target confirmation_______________________________________________________47
9.5 Setting a target based on a user profile_______________________________________47
9.5.1 Answer 5 questions_______________________________________________________47
9.5.2 User profile question 1 –Property type _______________________________________47
9.5.3 User profile question 2 –Number of rooms ____________________________________48
9.5.4 User profile question 3 –Number of people____________________________________48
9.5.5 User profile question 4 –Primary heating source________________________________48
9.5.6 User profile question –How challenging ______________________________________49
9.5.7 Household profile targets __________________________________________________49

Page 6 of 90 Issue: 0.4 Introduction
© Landis+Gyr Commercial in Confidence. © Landis+Gyr P450 In Home Energy Monitor - DRAFT User Manual
9.5.8 Household targets saved __________________________________________________ 49
9.5.9 Target confirmation ______________________________________________________ 50
10 Usage Function________________________________________________________51
10.1 Usage function overview __________________________________________________ 51
10.2 Cost details_____________________________________________________________ 51
10.2.1 Cost this month _________________________________________________________ 52
10.2.2 Cost last month _________________________________________________________ 52
10.3 Meter readings__________________________________________________________ 52
11 Prepayment Function ___________________________________________________54
11.1 Prepayment function overview _____________________________________________ 54
11.2 Prepay menu ___________________________________________________________ 55
11.3 Transaction history_______________________________________________________ 55
11.4 Low credit alarm ________________________________________________________ 56
11.5 Enter code _____________________________________________________________ 57
11.5.1 Payment Code __________________________________________________________ 57
11.5.2 Customer emergency code ________________________________________________ 57
11.5.3 Global emergency code ___________________________________________________ 58
11.6 Code entry process ______________________________________________________ 58
11.6.1 Code Validation _________________________________________________________ 58
11.6.2 Successful validation _____________________________________________________ 58
11.6.3 Invalid code ____________________________________________________________ 59
11.7 Code entry lockout mechanism _____________________________________________ 59
11.7.1 10-minute lock out_______________________________________________________ 60
11.7.2 1 hour lock out__________________________________________________________ 60
11.7.3 24-hour lock out_________________________________________________________ 61
11.8 Emergency credit ________________________________________________________ 61
11.8.1 Emergency credit available ________________________________________________ 62
11.8.2 Emergency credit successfully taken_________________________________________ 62
11.8.3 Emergency credit selected_________________________________________________ 63
11.8.4 Emergency Credit in Use __________________________________________________ 63
11.8.5 Emergency Credit Exhausted_______________________________________________ 63
11.8.6 Emergency Credit Unavailable______________________________________________ 64
12 Price Function_________________________________________________________65
12.1 Price function overview ___________________________________________________ 65
12.2 Price change alert _______________________________________________________ 65
12.3 Price status_____________________________________________________________ 65
12.4 Price outlook____________________________________________________________ 66

Introduction Issue: 0.4 Page 7 of 90
P450 In Home Energy Monitor - DRAFT User Manual Commercial in Confidence. © Landis+Gyr © Landis+Gyr
12.4.1 Usage profile ____________________________________________________________66
12.4.2 Rate indication___________________________________________________________66
12.5 My plan ________________________________________________________________67
13 Settings Function______________________________________________________ 68
13.1 Settings function overview _________________________________________________68
13.2 Settings menu ___________________________________________________________68
13.3 Display settings __________________________________________________________69
13.3.1 Your display information ___________________________________________________69
13.3.2 Alert settings ____________________________________________________________70
13.3.3 Diagnostics _____________________________________________________________70
13.3.4 Demand threshold________________________________________________________71
13.3.5 Demand threshold modify values ____________________________________________72
13.3.6 Amend low-high threshold values____________________________________________72
13.3.7 Demand alert management_________________________________________________73
13.4 Meter settings ___________________________________________________________74
14 Help Function _________________________________________________________76
14.1 Help function overview ____________________________________________________76
14.1.1 Supplier Contact _________________________________________________________76
15 Generation Function ___________________________________________________ 77
15.1 Generation function overview_______________________________________________77
15.1.1 Generation to Grid________________________________________________________77
15.1.2 Generation not Supported__________________________________________________77
16 Alerts and Notifications_________________________________________________79
16.1 Alerts and notifications overview ____________________________________________79
16.2 General alerts and notifications______________________________________________79
16.2.1 Error___________________________________________________________________79
16.2.2 Communication error______________________________________________________79
16.2.3 Low battery notification____________________________________________________81
16.2.4 Power up notification______________________________________________________81
16.2.5 Supply status____________________________________________________________82
16.2.6 New message alert _______________________________________________________82
16.2.7 Lost communication icon___________________________________________________82
16.3 Home screen alerts _______________________________________________________83
16.3.1 Red alert icon ___________________________________________________________83
16.3.2 Low credit status_________________________________________________________83
16.3.3 Connection refused _______________________________________________________84
16.3.4 Demand alert____________________________________________________________85

Page 8 of 90 Issue: 0.4 Introduction
© Landis+Gyr Commercial in Confidence. © Landis+Gyr P450 In Home Energy Monitor - DRAFT User Manual
16.3.5 Successful credit applied __________________________________________________ 85
16.3.6 Disconnected purchase power______________________________________________ 86
16.3.7 Emergency credit available ________________________________________________ 86
16.3.8 Blue alert icon __________________________________________________________ 87
16.4 Contactor status alerts____________________________________________________ 87
16.4.1 Credit loaded select connect button _________________________________________ 87
16.4.2 Power disconnected select connect button ____________________________________ 88
17 Disposal Management __________________________________________________89
18 Data sheet ____________________________________________________________90

Introduction Issue: 0.4 Page 9 of 90
P450 In Home Energy Monitor - DRAFT User Manual Commercial in Confidence. © Landis+Gyr © Landis+Gyr
Table of figures
Figure 1P450 IHEM Installer Controlled Joining Sequence................................................................18
Figure 2 P450 IHEM Look and Feel Images.......................................................................................19
Figure 3 Instantaneous Light Bar Operation.......................................................................................20
Figure 4 High-level P450 IHEM Overview..........................................................................................21
Figure 5 Example of High-Level Credit GUI Architecture....................................................................22
Figure 6 Example of High-level Prepay GUI Architecture...................................................................23
Figure 7 P450 IHEM Boot-Up Screen ................................................................................................24
Figure 8 Home Screen Example........................................................................................................25
Figure 9 Carousel Operation..............................................................................................................26
Figure 10 Carousel Operation Prepayment: Cost Mode.....................................................................26
Figure 11 Carousel Operation Prepayment: Usage Mode..................................................................26
Figure 12 Carousel Operation Prepayment: Accumulated Debt Cost Mode.......................................27
Figure 13 Carousel Operation Prepayment: Accumulated Debt Usage Mode....................................27
Figure 14 Carousel Operation Credit Mode........................................................................................27
Figure 15 Analogue Gauge Example .................................................................................................27
Figure 16 Analogue Gauge................................................................................................................28
Figure 17 P450 IHEM Soft Key Layout..............................................................................................29
Figure 18 Prepayment Main Menu Items ...........................................................................................31
Figure 19 Credit Main Menu Items.....................................................................................................31
Figure 20 Example of P450 IHEM entering 1st Sleep Mode...............................................................32
Figure 21 Home Screen Alert Icon Examples.....................................................................................33
Figure 22 Notifications Splash Screen ...............................................................................................33
Figure 23 History Function Layout .....................................................................................................34
Figure 24 Example of History Screen Layout.....................................................................................35
Figure 25 Simple View Screen...........................................................................................................36
Figure 26 Detail View Screen.............................................................................................................36
Figure 27 Day View Screen (simple)..................................................................................................37
Figure 28 Day View Screen (detailed)................................................................................................37
Figure 29 Week View Screen (simple)...............................................................................................38
Figure 30 Week View Screen (detailed).............................................................................................38
Figure 31 Month View Screen (simple) ..............................................................................................39
Figure 32 Month View Screen (detailed)............................................................................................39
Figure 33 Year View Screen (simple).................................................................................................39
Figure 34 Year View Screen (detailed)...............................................................................................40
Figure 35 Messages Function layout..................................................................................................41
Figure 36 Messages Inbox.................................................................................................................41
Figure 37 Message Content...............................................................................................................42
Figure 38 Delete Message Notification...............................................................................................42
Figure 39 No Messages Notification...................................................................................................43
Figure 40 Budget Function layout ......................................................................................................44
Figure 41 Your Budget Screen...........................................................................................................45
Figure 42 Choose Budget Option Screen...........................................................................................45
Figure 43 Set Budget Option Screens................................................................................................46
Figure 44 Table of Budget Increment Amounts..................................................................................46
Figure 45 Set Budget Amount Screen................................................................................................46
Figure 46 Budget Saved Screen........................................................................................................47
Figure 47 Answer 5 Questions Screen...............................................................................................47
Figure 48 Property Type Screen........................................................................................................48
Figure 49 Number of Rooms Screen..................................................................................................48
Figure 50 Number of People Screen..................................................................................................48
Figure 51 Primary Heating Screen.....................................................................................................49
Figure 52 Challenging Screen............................................................................................................49
Figure 53 House Profile Summary Screen.........................................................................................49
Figure 54 Budget Saved Screen........................................................................................................50
Figure 55 Example of Usage Screen Structure..................................................................................51

Page 10 of 90 Issue: 0.4 Introduction
© Landis+Gyr Commercial in Confidence. © Landis+Gyr P450 In Home Energy Monitor - DRAFT User Manual
Figure 56 Usage Menu Screen..........................................................................................................51
Figure 57 Cost Details Menu.............................................................................................................52
Figure 58 Cost This Month Screen....................................................................................................52
Figure 59 Cost Last Month Screen....................................................................................................52
Figure 60 Meter Readings Screen.....................................................................................................53
Figure 61 Example of Prepayment Screen Structure.........................................................................54
Figure 62 Prepay Menu Screens.......................................................................................................55
Figure 63 Transaction History Screen ...............................................................................................55
Figure 64 No Transactions Screen....................................................................................................56
Figure 65 Low Credit Alarm Screen...................................................................................................56
Figure 66 Modify Low Credit Alarm Screen .......................................................................................56
Figure 67 New Low Credit Alarm Saved............................................................................................57
Figure 68 Enter Code Screen............................................................................................................57
Figure 69 Validating Code Screen.....................................................................................................58
Figure 70 Success Credit Loaded Screen .........................................................................................59
Figure 71 Code Entry Successful Screen..........................................................................................59
Figure 72 Invalid Code Entry Screen.................................................................................................59
Figure 73 Code Entry Disabled for 1 Minute......................................................................................60
Figure 74 Code Entry Disabled for 1 Hour.........................................................................................61
Figure 75 Code Entry Disabled for 24Hours......................................................................................61
Figure 76 Emergency Credit Status Screen.......................................................................................62
Figure 77 Emergency Credit Available Screen ..................................................................................62
Figure 78 Emergency Credit Used Screen ........................................................................................63
Figure 79 Emergency Credit Selected Status and Notification...........................................................63
Figure 80 Emergency Credit in Use Status and Notification...............................................................63
Figure 81 Emergency Credit Exhausted Status and Notification........................................................64
Figure 82 Emergency Credit Unavailable Status and Notification......................................................64
Figure 83 Example of Price Screen Structure....................................................................................65
Figure 84 Price Status Screen...........................................................................................................65
Figure 85 Price Outlook Screen.........................................................................................................66
Figure 86 My Price Plan Screen........................................................................................................67
Figure 87 Example of Settings Screen Structure...............................................................................68
Figure 88 Settings Menu Screen .......................................................................................................69
Figure 89 Display Settings Menu Screen...........................................................................................69
Figure 90 Your Display Information Screen.......................................................................................70
Figure 91 Audio Alerts Screen...........................................................................................................70
Figure 92 Diagnostics Code Entry Screen.........................................................................................70
Figure 93 Diagnostics Leave Network Screen...................................................................................71
Figure 94 Code Entry Disabled for 24Hours......................................................................................71
Figure 95 Demand Threshold Modify Screen ....................................................................................72
Figure 96 Low Threshold Modify Screen ...........................................................................................73
Figure 97 High Threshold Modify Screen...........................................................................................73
Figure 98 Demand Alert Management Screens.................................................................................74
Figure 99 Demand Alert Management Settings Saved Screen..........................................................74
Figure 100 Your Meter Information Screen........................................................................................75
Figure 101 Power Status Screen.......................................................................................................75
Figure 102 Example of Help Screen Structure...................................................................................76
Figure 103 Help Screen.....................................................................................................................76
Figure 104 Example of Generation Screen Structure.........................................................................77
Figure 105 Generation to Grid Screen...............................................................................................77
Figure 106 Generation not Supported Screen ...................................................................................78
Figure 107 Error Notification Screen..................................................................................................79
Figure 108 Communication Error Notification Screen........................................................................80
Figure 109 Searching Meter Screen..................................................................................................80
Figure 110 Cannot Establish Communication Screen........................................................................81
Figure 111 Low Battery Notification Screen.......................................................................................81
Figure 112 Power up Notification Screen..........................................................................................81