Learning by Questions K802L Quick guide
Operating and Safety Instructions
Learning by Questions K802L Tablet
Contents
Contents Page Page 1
Learning by Questions K802L Tablet & Cabinet Page 2
Tablet Set Up Page 2
Conguring Your Network Page 2
Device Management Page 3
Support Page 3
Turning On/O Your Device Page 4
Device Lock Screen Page 5
Charging Your Device Page 6
Using An SD Card With Your Device Page 6
Device Home Screen Page 7
Navigating Your Device Page 7
Device Home Screen - Notication Panel Page 8
Adding Your Google Account Page 9
Troubleshooting Page 9
Force Restart Your Tablet Page 9
LbQ Tasks App Page 9
Support Page 9
LBQ-F7V1 Tablet Specication Page 10
K802L Tablet Specication Page 11
LBQ-F10V1 Tablet Specication Page 12
Learning by Questions K802L Tablet Page 1
Learning by Questions K802L Tablet Page 2
The bundle contains 32 x 7” or 8” Android pupil tablets and 1 x 10” Android teacher tablet. All of these are provided with a
silicone case to protect them in the classroom.
A secure charging cabinet is provided to store and charge your tablets. All cables are provided already installed in the cabinet.
The charging cabinet is on lockable casters, meaning you can relocate your cabinet as required and secure it when in position.
The LbQ Charging Cabinet is designed to charge your tablets quickly and eciently. Simply connect your tablets using the pre
wired cables in the cabinet, connect the cabinet to a power outlet and turn on the cabinet.
Learning by Questions K802L Tablet & Cabinet
The only mandatory step for setting up your tablets for use with Learning by Questions is to connect the tablet to WiFi. This
will give the preinstalled LbQ Tasks app all it needs to connect to a session. However, we would also recommend the following
steps are considered:
Connect to a Google Play account - this gives the tablet the ability to update the apps and operating system as well as get
new apps. By default updates will install automatically, but this can be altered. We provide a separate document outlining how
you can congure updates on your devices which is available on our Technical Guidance page.
Device Management - there are a range of ways in which you can manage your devices, some of which would incur extra
cost. Below we describe some of the options available to you, although the management of the devices is the responsibility of
the school and Learning by Questions do not provide this service for you.
Tablet Set Up
To use the Learning by Questions service, it is vital that the tablets (and any other teacher/pupil devices being used for this)
are able to access lbq.org. LbQ uses secure web sockets as the connection method for running a task, so this must be
accessible on all devices being used. The required connections are:
● lbq.org
● 84.18.216.178
We provide a connection test page at www.lbq.org/connection. You can browse to this page on your devices (we recommend
doing this on all devices) and a quick test will run informing you if the appropriate connection can be made.
It is important to conrm that your network is able to support the number of devices via WiFi. Most network hardware
manufacturers support a specic maximum amount of devices on their hardware, so it is the school’s responsibility to ensure
this covers the required number of devices.
With a volume of devices being added to your network, it is important to ensure that your WiFi is congured to best accept this
increased volume of trac. We would recommend that your IT personnel surveys the available networking infrastructure to
ensure that your network is prepared for this additional trac, including ensuring that there are enough IP addresses
available for the tablets. Although LbQ does not require a high volume of bandwidth (the required transfers are text and
images), you will need to ensure that your network is able to handle at least 33 devices per classroom which need a reliable
wireless connection.
Configuring Your Network
Learning by Questions K802L Tablet Page 3
It is important to consider how your school wishes to manage the LbQ tablets. Many schools have existing policies and
procedures for managing tablets, but some may not. There are a multitude of ways you can do this, for example:
● Use of Android proles
A school is able to create multiple proles on each tablet. Many schools use this to create an ‘admin’ prole and a ‘pupil’
prole. The admin prole is then protected via a PIN and the pupil prole is restricted as to which apps and features it can use.
We provide further guidance on doing this in a separate document.
● Mobile Device Management (MDM) software
There are many products on the market that can help you best manage your devices, however these come at a further cost.
These types of software are far more exible with many more features than using Android proles, and can even manage
devices en masse and remotely, greatly improving the workow. Examples of MDM software include:
● Gsuite for Education Enterprise
● Cisco Meraki
● Radix Viso
● MobileIron EMM
● Microsoft Intune
Device Management
Your LbQ tablets are covered by a three year advanced replacement warranty. What this means is that if you have a problem
with a faulty device, you simply email us at [email protected] with a description of the issue and the serial number of the
device and we will send out a replacement, along with the packaging to return your device. The serial number is located on
the back of the device near the bottom. This warranty only covers faulty devices. If you have a device with physical damage or
need to replace a lost unit, please contact us to purchase a replacement:
Email: [email protected]
We want you to have the best possible experience using Learning by Questions, so if you have any issues or require support,
you can contact us at [email protected]. We can remotely support you with the use of the platform, tablets, cabinets and even
give advice on WiFi conguration or Mobile Device Management, although all decisions and implementations of these are the
responsibility of the school.
We also oer an onsite support or training service although these are chargeable services. To nd out more about onsite
technical support with our network experts, contact [email protected].
To nd out more about our onsite training services, contact [email protected].
The LbQ Technical Guidance page is located at: https://www.lbq.org/TechnicalGuidance
Support
Turning on your device is simple, press and hold the power button on the side of your device until the screen displays the
Learning by Questions logo. Your device is now booting up. For the 10” tablets, the power button is located on the top of the
device.
In order to power o your device, you must hold the power button and you will be prompted to either reboot or power o,
select power o to turn your device o. Selecting reboot will restart your device. With the 8” tablets, you can also activate
Aeroplane mode from this same screen.
Turning On/Off Your Device
7” TABLET 8” TABLET 10” TABLET
Learning by Questions K802L Tablet Page 4
This is your device lock screen. You must unlock your tablet before you can proceed. You can unlock your device by swiping
up on the screen. You can also access voice assist and your camera from here by swiping up from the icons at the bottom of
the screen.
Device Lock Screen
Learning by Questions K802L Tablet Page 5
1Voice Assist
2Camera
12
If you choose to use a passcode on your device for extra security, you will be prompted to enter your passcode once you have
swiped up on the lock screen. To add a passcode, navigate to Settings > Security > Screen Lock.
Your Learning by Questions tablets will arrive with the Charging Cabinet, which is used as a storage container and also a
charging device. Each tablet will have its own bay inside the cabinet, with its own micro USB cable for charging.
The charging cabinet is designed for storage and charging purposes only and is specically designed to be used with LbQ 10”,
8” and 7” tablets. However, other laptops and tablets can also be charged. We advise that if charging devices other than the
LbQ tablets with the LbQ charging cabinet you should always use the plugs and cables that were provided with the device to
ensure the correct power is supplied to the device.
Charging Your Device
Each variation of tablet comes with an SD card slot, allowing you to increase storage capacity and transfer les to your device
easily. Below you can see where the SD card slot is located on each device. In order to access the SD card from your tablet,
navigate to Settings > Storage.
Using An SD Card With Your Device
7” TABLET 8” TABLET 10” TABLET
Learning by Questions K802L Tablet Page 6
You will see 3 buttons at the bottom of your screen which are used to easily navigate around your tablet. Press the back
button to return to your previous screen, option or step. Press the home button to return back to the home screen.
Press the recent apps button to see all apps currently in use.
Once you have completed the basic start up procedure, you will be greeted by the home screen. From here, you can navigate
through your tablet.
Device Home Screen
Learning by Questions K802L Tablet Page 7
9
Clock
1Google search bar
2
LbQ Tasks app
10
Camera
3
Settings
5
Google Play Store
6
Contacts
7
All apps
8
Calculator
4
Calendar
11
Google apps (Gmail etc)
12
Home
13
Recent apps
Back
14
1
23
910
56 7 8
4
11
12 13 14
Navigating Your Device
Learning by Questions K802L Tablet Page 8
From the notication panel, you can quickly turn on or o several features which we will cover below. These features can
be customised to show which ever features you’d prefer to see, tap the edit button to do so. You can also view any recent
notications here such as emails, messages or updates. To access this panel, swipe down from the top of the screen.
From here by default, you can:
• Alter your brightness
• Access settings
• Turn on/o Wi-
• See battery level
• Activate Do not disturb
• Activate Auto-rotate
• Turn on/o Bluetooth
• Turn on/o Aeroplane mode
• Turn on/o Location services
Device Home Screen - Notification Panel
Your LbQ tablets are covered by a three year advanced replacement warranty. What this means is that if you have a problem
with a faulty device, you simply email us at [email protected] with a description of the issue and the serial number of the
device and we will send out a replacement, along with the packaging to return your device. The serial number is located on
the back of the device near the bottom. This warranty only covers faulty devices. If you have a device with physical damage or
need to replace a lost unit, please contact us to purchase a replacement:
Email: [email protected]
We want you to have the best possible experience using Learning by Questions, so if you have any issues or require support,
you can contact us at [email protected]. We can remotely support you with the use of the platform, tablets, cabinets and even
give advice on WiFi conguration or Mobile Device Management, although all decisions and implementations of these are the
responsibility of the school.
We also oer an onsite support or training service although these are chargeable services. To nd out more about onsite
technical support with our network experts, contact [email protected].
To nd out more about our onsite training services, contact [email protected].
The LbQ Technical Guidance page is located at: https://www.lbq.org/TechnicalGuidance
Support
Learning by Questions K802L Tablet Page 9
Below we will cover what to do incase of any tablet errors.
Troubleshooting
If your LbQ tablet ever crashes, freezes or becomes unresponsive, hold the power button and the volume down button
simultaneously until the device powers down.
Force Restart Your Tablet
If you experience any issues with the LqB Tasks app, such as crashes, you will need to navigate to Settings > Apps > LbQ
Tasks > Storage > Clear Cache.
LbQ Tasks App
Adding your Google account to your device is easy. Simply navigate to Settings > Accounts > Add Account. Next tap on
Google and you will be taken to the sign in screen. Ensure you have Wi-Fi enabled. You can add any account type via this
method. In order to remove an account, tap the account you would like to remove, then tap the menu icon in the top right of
the screen and then tap remove account.
Adding Your Google Account
The Learning by Questions pupil tablets are 7” Android 7.0 tablets. The teacher tablet is a 10” Android 7.0 tablet. The
operating system is preinstalled and simply requires connecting to WiFi to get going, although further conguration is
recommended.
● Display:
7” 1920 x 1200 IPS screen
16:10 aspect ratio
5-touch capacitive screen
● System:
Cortex 64bit Quad Core 1.5GHz CPU
2GB of RAM
16GB of storage
Front (2M) and Rear (5M) cameras
● Input / Output ports
1 x Micro SD Slot
1 x Micro USB
1 x Earphone
1 x Speaker
1 x Microphone
● Communication
WiFi - 802.11a/b/g/n 2.4GHz
GPS module
Bluetooth
● Power
3000mAh battery
Learning by Questions K802L Tablet Page 10
7” touch screen
Power Button
Camera
Volume Buttons
HDMI Port
Audio Port
SD card
Micro USB Port
Front Camera
LBQ-F7V1 Tablet Specification - 7” Tablet
9
1
2
3
5
6
7
8
4
9
1
2
3
5
6 7 8
4
Learning by Questions K802L Tablet Page 11
K802L Tablet Specification - 8” Tablet
The Learning by Questions pupil tablets are 8” Android 7.0 tablets. The teacher tablet is a 10” Android 7.0 tablet. The
operating system is preinstalled and simply requires connecting to WiFi to get going, although further conguration is
recommended.
● Display:
8” 800 x 1280 IPS G+P Enhanced Screen
16:10 aspect ratio
5-touch capacitive screen
● System:
MTK8163 Quad Core 1.5GHz CPU
2GB of RAM
16GB of storage
Front (0.3M) and Rear (5M) cameras
● Input / Output ports
1 x Micro SD Slot
1 x Micro USB
1 x Earphone
1 x Speaker
1 x Microphone
● Communication
WiFi - 802.11a/b/g/n 2.4GHz
GPS module
Bluetooth
● Power
3500mAh Pure Cobalt High Temp Resistant Battery
9
HDMI port
18” touch screen
2
Speaker
10
Audio port
3
Volume buttons
5
Front camera
6
Camera
7
Micro USB port
8
SD card
4
Power button
11
Proximity & Ambient light sensor
9
1
2
10
3
5
6
7
8
4
11
10” touch screen
Power Button
Camera
Volume Buttons
HDMI Port
Audio Port
SD card
Micro USB Port
Front Camera
9
1
2
3
5
6
7
8
4
Learning by Questions K802L Tablet Page 12
LQB-F10V1 Tablet Specification - 10” Tablet
The Learning by Questions pupil tablets are 7”/8” Android 7.0 tablets, depending on which model your school uses. The
teacher tablet is a 10” Android 7.0 tablet. The operating system is preinstalled and simply requires connecting to WiFi to get
going, although further conguration is recommended.
● Display:
10” 1920 x 1200 IPS screen
16:10 aspect ratio
10-touch capacitive screen
● System:
Cortex 64bit Quad Core 1.5GHz CPU
2GB of RAM
16GB of storage
Front (2M) and Rear (5M) cameras
● Input / Output ports
1 x Micro SD Slot
1 x Micro USB
1 x Earphone
2 x Speaker
1 x Microphone
● Communication
WiFi - 802.11a/b/g/n 2.4GHz
GPS module
Bluetooth
● Power
7000mAh battery
9
1
2
3
5
6
7 8
4
Table of contents
