Lenovo G27c-10 User manual

Lenovo
G27c-10
User Guide

i
Product Number
66A3-GACB-WW
66A3-GCCB-WW
First Edition (10 2019)
© Copyright Lenovo 2019.All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to
governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction
and -disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: IF products, data, computer software, or services are delivered
pursuant a -General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in
Contract No. -GS-35F-05925.

ii
Contents
Product Number.......................................................................................................................................................................i
Contents.................................................................................................................................................................................. ii
Safety information.................................................................................................................................................................. iii
Chapter 1 Getting started ................................................................................................................................................1-1
Shipping contents .............................................................................................................................................................. 1-1
Notice for use .................................................................................................................................................................... 1-1
Product overview............................................................................................................................................................... 1-2
Types of adjustments......................................................................................................................................................... 1-2
User controls...................................................................................................................................................................... 1-2
Cable lock slot.................................................................................................................................................................... 1-3
Setting up your monitor .................................................................................................................................................... 1-3
Connecting and turning on your monitor.......................................................................................................................... 1-3
Registering your option ..................................................................................................................................................... 1-6
Chapter 2 Adjusting and using your monitor ....................................................................................................................2-1
Comfort and accessibility................................................................................................................................................... 2-1
Arranging your work area .................................................................................................................................................. 2-1
Positioning andviewing your monitor............................................................................................................................... 2-1
Quick tips for healthy work habits..................................................................................................................................... 2-2
Eye Strain ........................................................................................................................................................................... 2-2
Low Blue Light.................................................................................................................................................................... 2-2
Accessibility information ................................................................................................................................................... 2-3
Adjusting your monitor image ........................................................................................................................................... 2-4
Using the direct access controls ........................................................................................................................................ 2-4
Using the On-Screen Display (OSD) controls ..................................................................................................................... 2-4
Selecting asupported display mode.................................................................................................................................. 2-6
Understanding power management.................................................................................................................................. 2-6
Caring for your monitor ..................................................................................................................................................... 2-7
Detaching the monitor stand............................................................................................................................................. 2-7
Wall Mounting (Optional).................................................................................................................................................. 2-7
Chapter 3 Reference information .....................................................................................................................................3-1
Monitor specifications ....................................................................................................................................................... 3-1
Troubleshooting................................................................................................................................................................. 3-2
Manually installing the monitor driver .............................................................................................................................. 3-4
Service information ........................................................................................................................................................... 3-6
Appendix A Service and Support..................................................................................................................................... A-1
Registering your option ..................................................................................................................................................... A-1
Online technical support ................................................................................................................................................... A-1
Telephone technical support ............................................................................................................................................. A-1
Appendix B Notices ........................................................................................................................................................ B-1
Recycling information ........................................................................................................................................................ B-1
Collecting and recycling a disused Lenovo computer or monitor...................................................................................... B-2
Disposing of Lenovo computer components ..................................................................................................................... B-2
Trademarks ........................................................................................................................................................................ B-2
Power cords .............................................................................................................................................................................................B-3

iii
Safety information
General Safety guidelines
For tips to help you use your computer safety, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
DANGER
To avoid shock hazard:
Do not remove the covers.
Do not operate this product unless the stand is attached.
Do not connect or disconnect this product during an electrical storm.
The power cord plug must be connected to a properly wired and grounded power outlet.
Any equipment to which this product will be attached must also be connected to
properly wired and grounded power outlets.
To isolate the monitor from the electrical supply, you must remove the plug from the
power outlet. The power outlet should be easily accessible.
To take special precautions to avoid the introduction of hazards when operating, installing,
servicing, transporting or storing equipment, the necessary instructions shall be made available.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the
operating instructions unless you are qualified to do so.
Handling:
If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or
lifted by two people.

Chapter 1 Getting started
This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please
see the Setup Poster for brief information.
Shipping contents
The product package should include the following items:
Curved Panel Monitor
Information Flyer
Monitor Stand
Monitor base
Power Cord
HDMI Cable
Notice for use
To setup your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by
rough handling or excessive pressure.
HDMI
Chapter 1 . 1-1
1. Carefully lay the monitor on a flat surface
2. Put the stand and base to the monitor.
Note: To attach a VESA mount, please see “Wall Mounting (Optional)”on page 2-7.

Chapter 1 . 1-2
Product overview
This section will provide information on adjusting monitor positions, setting user controls, and using the cable
lock slot.
Types of adjustments
Tilt
Please see the illustration below for an example of the tilt range.
User controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see “Adjusting your monitor image ” on
page 2-3.
Height Adjustment
For height adjustment, user needs to press down or lift up the monitor.
130mm

Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor. (In
the lower left position)
Setting up your monitor
This section provides information to help you set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information on page iii before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer power cord.
2. Connect the DP cable to the DP connector of the monitor and the other end on the
back of the computer.
DP
DP
Chapter 1 . 1-3

Chapter 1 . 1-4
the other end to the HDMI connector on the monitor. Lenovo recommends that customers who
require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI
cableOB47070”.
For more information, go to the following:
www.lenovo.com/support/monitoraccessories
HDMI
HDMI
3. Connect one end of the HDMI cable to the HDMI connector on the back of the computer, and
4.Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from
DP, HDMI.
Note: The audio output in DP, HDMI modes.

Chapter 1 . 1-5
5. Plug the monitor power cord and the computer cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant national
installation and/or equipment regulations shall be considered. A certified power supply cord
not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation
H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall be used. Alternative a flexible cord
be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm²) shall be used.
6. Connect the cables with cable clip.

Chapter 1 . 1-6
8. To install the monitor driver, you must download it from Lenovo website
(http://pcsupport.lenovo.com/solutions/g27c_10) and follow the instructions on page 3-4.
Registering your option
Thank you for purchasing this Lenovo TM product. Please take a few moments to
register your product and provide us with information that will help Lenovo to better
serve you in the future. Your feedback is valuable to us in developing products and
services that are important to you, as well as in developing better ways to communicate
with you. Register your option on the following Web site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
7. Power on the monitor and the computer.

Chapter 2 Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and
to avoid discomfort. Arrange your workplace and the equipment you use to suit your
individual needs and the kind of work that you perform. In addition, use healthy work
habits to maximize your performance and comfort while using your computer.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize you work area to match the way you use materials and equipment. Keep your
work area clean and clear for the materials that you typically use and place the items
that you use most frequently, such as the computer mouse or telephone, within the
easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering the
following items:
●Viewing distance:
Optimal viewing distances for monitors range from approximately 510mm to 760mm
(20 in to 30 in) and can vary depending on ambient light and time of day. You can
achieve different viewing distances by repositioning your monitor or by modifying
your posture or chair position. Use a viewing distance that is most comfortable for
you.
●Monitor height:
Position the monitor so your head and neck are in a comfortable and neutral (vertical,
or upright) position. If your monitor does not have height adjustments, you might
have to place books or other sturdy objects under the base of the monitor to achieve
the desired height. A general guideline is to position the monitor such that the top of
the screen is at or slightly below your eye-height when you are comfortably seated.
However, be sure to optimize your monitor height so the line of site between your
eyes and the center the monitor suits your preferences for visual distance and
comfortable viewing when your eye muscles are in a relaxed stated.
●Tilt :
Adjust the tilt of your monitor to optimize the appearance of the screen content and to
accommodate your preferred head and neck posture.
●General location:
Position your monitor to avoid glare or reflections on the screen from overhead
lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
●Use adequate lighting for the type of work you are performing.
●Use the monitor brightness, contrast, and image adjustment controls, if equipped, to
optimize the image on your screen to meet your visual preferences.
●Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow your
eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a
vision care specialist for advice.
Chapter 2. 2-1

Chapter 2. 2-2
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help
you remain comfortable and productive while you use your computer.
●Good posture starts with equipment setup:
The layout of your work area and the setup of your computer equipment have a large
effect on your posture while using your computer. Be sure to optimize the position
and orientation of your equipment by following the tips outlined in “Arranging your
work area ” on page 2-1 so you can maintain a comfortable and productive posture.
Also, be sure to use the adjustment capabilities of your computer components and
office furniture to best suit your preferences now and as your preferences change over
time.
●Minor changes in posture can help avoid discomfort:
The longer you sit and work in front of your computer, the more important it is to
observe your working posture. Avoid as summing any one posture for an extended
period of time. Periodically make minor modifications in your posture to help deter
any discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture
●Short, periodic breaks help ensure healthy computing:
Because computing is primarily a static activity, it is particularly important to take
short breaks from your work. Periodically, stand up in front of your work area, stretch,
walk for a drink of water, or otherwise take a short break from using your computer.
A short break from work gives your body a welcome change in posture and helps to
ensure you remain comfortable and productive while you do work.
Eye Strain
●Break Times
Computer users should take some time away from the screen especially if working for
prolong hours. Generally, it is recommended to take short breaks (5 – 15 min.) after
1 –2 hours of continuous computer works. Taking short and frequent breaks is more
advised than longer breaks.
●Looking at Distant Objects
Users often blink less when in front of monitor screen. To minimize eye strain and
dryness, users should rest the eye periodically by focusing on objects that are far away.
●Eye Exercises
1. Alternate looking up and looking down while keeping the body and head upright.
2. Slowly roll your eyes to look to the left and right.
3. Roll eyes to look at objects on the upper right corner and then on lower right. Do
same thing to look at objects on the upper left and lower left.
Low Blue Light
Concerns on blue light affecting eye health have risen over the years. Blue light have
wavelength between 300 nm to 500 nm. The monitors have a factory setting that reduces
blue light emissions. Users can enable low blue light mode on these monitors from the
OSD settings.
1. Press to open the main OSD menu.

to move among the icons. Select icon and press to access
2.Use or
this function.
Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in the
way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php
Chapter 2. 2-3
to move among the icons. Select icon and press to access
4. Use or
or
3. Use
function.
to move among the functions. Select Low Blue Light to access this
this function.
On

Chapter 2. 2-4
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Table 2-1. Direct access controls
Icon Control Description
Input change Switches the video input source.
Brightness Direct access to Brightness adjustment.
Main menu
Open OSD main menu
Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen Display (OSD),
as shown below.
To use the controls:
1. Press to open the main OSD menu.
2. to access that
Use or to move among the icons. Select an icon and press
function. If there is a sub-menu, you can move between options using or , then
to make adjustments. Press to
press to select that function. Use or
save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD
and allow adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, press and hold the buttons for 10
seconds to disable/enable DDC/CI function. The words " DDC/CI
Disable/DDC/CI/Enable" shows on the screen.
Press and hold for 10 seconds will lock
menu/unlock menu
DDC-CI Press and hold for 10 seconds to
enable or disable the DDC-CI function
NO function
Low Blue Light Press and hold for 3 seconds will enable or
disable the Low Blue Light

Table 2-2. OSD functions
Chapter 2. 2-5
Brightness Adjust bar
Contrast Adjust bar
DCR Off / On
Standard
FPS1
FPS2
Racing
RTS
Game1
Game2
Full Screen
Original AR
Off
Normal
Extreme
FreeSync Off / On
MPRT Off / On
Saturation Adjust bar
Dark boost Off/Level1/Level2/Level3
Bluish
Neutral
Reddish
sRGB
Red Adjust bar
Green Adjust bar
Blue Adjust bar
Off
On
HDMI
DP
Information
Model name：
Refresh：
Firmware：
Serial Number :
English
French (Français)
Italian (Italiano)
简体中文
Spanish (Español)
Japanese (日本語)
German (Deutsch)
Russian (Русский)
Menu Horizontal Adjust bar
Menu Vertical Adjust bar
Refresh Rate Off/Left Top/Right Top/Left
Bottom/Right Bottom
Off
20
40
60
80
100
DP 1.1
DP 1.2
OSD Timeout Adjust bar (5-60)
Cancel
Factory Reset
Preset Mode
Basic image setting
Scaling Mode
Over Drive
DP Select
Game Mode
signal input
Reset All Settings
Image color setting
Custom
Low Blue Light
Menu setting
Language
Transparency
OSD Icon on
Main Menu Sub menu Description Controls and
Adjustments
All input ports
All input ports
All input ports

Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to your
computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is
normal and the image can be readjusted using automatic image setup and the image
controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Curved Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need to re-attach
the CRT monitor temporarily until you have re-configured the system; preferably to
1920x1080 at 165Hz, which is the Native Resolution Display mode.
The display modes shown below have been optimized at the factory.
Table 2-3.Factory set display modes
Understanding power management
Power management is invoked when the computer recognizes that you have not using
your mouse or keyboard for a user-definable period. There are several states as described in
the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
Table2-4.Power indicator
State Power Indicator Screen Restoring Operation Compliance
On Steady White Normal
Standby/
Suspend
Steady amber Blank
Press a key or move the
mouse.
There may be a slight delay
reappears.
Note: Standby also occurs
if there is no image output to
the monitor.
Off Off Off Press power key to switch on
There may be a slight delay
before the image reappears.
Chapter 2. 2-6
Addressability Refresh rate
640x480 60Hz, 72Hz,75Hz
720x400 70Hz
800x600 56Hz,60Hz,72Hz,75Hz
832x624 75Hz
1024x768 60Hz,70Hz
1152x864 75Hz
1280x1024 60Hz,70Hz,75Hz
1366x768 60Hz
1680x1050 60Hz
1600x900 60Hz
1920x1080 60Hz,75Hz,120Hz,144Hz,165Hz
1280x720 60Hz

Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
Apply water or liquid directly to your monitor.
Use solvents or abrasives.
Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
Touch the screen area of your monitor with sharp or abrasive items. This type
of contact may cause permanent damage to your screen.
Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
Lightly dampen a soft cloth with water and use this to gently wipe the covers
and the screen.
Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor stand
After placing the monitor face down on a clean surface or soft cloth, Press the release button
to remove the stand and base from the monitor.
Wall Mounting (Optional)
Chapter 2. 2-7
Refer to the instructions that come with the base mounting kit. To convert your LCD display
from a desk-mounted to a wall-mounted display, do the following:
Step 1: Verify that the Power button is turned Off, then disconnect the power cord.
Step 2: Lay the LCD display face down on a towel or blanket.
Step 3: Remove the base from the monitor, refer to “Detaching the monitor base and stand”.
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit
(100mm x100mm distance), VESA Mounting Screw M4 x 10 mm.
VESA hole
Step 5: Attach the LCD display to the wall, following the instructions in the wallmounting kit.
For use only with UL/GS Listed Wall Mount Bracket with minimum weight/load: 8kg

Chapter 3 Reference information
This section contains monitor specifications, instructions to manually install the monitor driver,
troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications
Dimensions Height
Depth
Width
Stand Tilt range Range: -5°/+22°
VESA mount
Supported
(UL&GS approved)
100 mm (3.94 in.)
Image
Viewable image size
Maximum height
Maximum width
Pixel pitch
Power input Supply voltage
Max supply current
90-264 VAC, 47~63 Hz
1.2 A
Power consumption
Note: Power consumption
figures are for the monitor and
the power supply combined.
Max Consumption
Typical Consumption
Standby/Suspend
Off
<33W
<27W
<0.5W
<0.3W
Video input (Digital)
Input signal
Horizontal addressability
Vertical addressability
Clock frequency
DP
Video input (Digital) Input signal
Horizontal addressability
Vertical addressability
Clock frequency
Communications VESA DDC CI
Altitude Test Operation 16400 ft.
Supported Display Modes
(VESA Standard modes
between noted ranges)
Horizontal frequency
Vertical frequency
Native Resolution
Temperature
Operating
Storage
Shipping
0° to 40°C (32°F to 104° F)
-20° to 60°C (-4°F to 140° F)
-20° to 60°C (-4° F to 140° F)
Humidity Operating
Storage
Shipping
10% to 80%
5% to 95%
5% to 95%
Chapter 3. 3-1
30 kHz – 168kHz
48 Hz – 165 Hz
1920x1080 at 165Hz
685.98 mm (27 in.)
336.31 mm (13.24 in.)
597.88 mm (23.54 in.)
0.3114mm(H)x0.3114 mm (V)
1920 pixels (max)
HDMI
1920 pixels (max)
1080 lines (max)
600 MHz
1080 lines (max)
21.6Gbps
390.4~520.4mm (15.37~20.49 in.)
234.8mm (9.24 in.)
611.99 mm (24.09 in.)

Chapter 3 . 3-2
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table3-2.Troubleshooting
Problem Possible cause Suggested action Reference
The words “Out
of Range” are
shown on the
screen, and the
power indicator
is flashing white.
The system is set to a
display mode which is
not supported by the
monitor.
If you are replacing an old
monitor, reconnect it and
adjust the display mode to
within the specified range for
your new monitor.
If using a Windows system,
restart the system in safe
mode, then select a supported
display mode for your
computer.
If these options do not work,
contact the Support Center.
“Selecting a supported
display mode”on page
2-
The image
quality is
unacceptable.
The video signal cable
is not connected with
the monitor or system
completely.
Be sure the signal cable
is firmly plugged into the
system and monitor.
“Connecting and
turning on your
monitor”on page 1-3
The color settings may
be incorrect.
Select another color setting
from the OSD menu.
“Adjusting your
monitor image”on
page 2-4
The power
indicator is not
lit and there is no
image.
yThe monitor’s
power switch is not
switched on.
yThe power
cord is loose or
disconnected.
yThere is no power
at the outlet.
yBe sure the power cord is
connected properly.
yBe sure the outlet has
power.
yPower on the monitor.
yTry using another power
cord.
yTry using another
electrical outlet.
“Connecting and
turning on your
monitor”on page 1-3
Screen is blank
and power
indicator is
amber.
The monitor is in
Standby / Suspend
mode.
yPress any key on the
keyboard or move
the mouse to restore
operation.
yCheck the Power Options
settings on your computer.
“Understanding power
management”on page
2-6
The power
indicator is
amber, but there
is no image.
The video signal
cable is loose or
disconnected from the
system or monitor.
Be sure the video cable is
connected with the system
properly.
“Connecting and
turning on your
monitor”on page 1-3
The monitor brightness
and contrast are at the
lowest setting.
Adjust the brightness and
contrast setting on the OSD
menu.
“Adjusting your
monitor image”on
page 2-4

Table3-2.Troubleshooting (continued)
Chapter 3 . 3-3
Problem Possible cause Suggested action Reference
One or more of
the pixels appear
discolored.
This is a characteristic
of the LCD technology
and is not an LCD
defect.
If there are more than five
pixels missing, contact the
Support Center.
Appendix A.”Service
and Support”on page
A-1
yFuzzy lines
in text or a
blurry image.
yHorizontal or
vertical lines
through the
image.
yImage setup has not
been optimized.
yYour system
Display Properties
setting have not
been optimized.
Adjust the resolution settings
on your system to match
the native resolution for this
monitor: 1920 x 1080 at 165
Hz.
“Adjusting your
monitor image”on
page 2-4
Perform automatic image
setup. If automatic image
setup does not help, perform
manual image setup.
“Selecting a supported
display mode”on page
2-6
When working in the native
resolution, you may find
additional improvements by
adjusting the Dots Per Inch
(DPI) setting on your system.
See the Advanced
section of your
system’s display
properties.