Lenovo Q24h-10 User manual

Lenovo
Q24h-10
User Guide

i
Product Number
66A8-GAC6-WW
66A8-GCC6-WW
First Edition (01 2020)
© Copyright Lenovo 2020
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to
governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and
disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: IF products, data, computer software, or services are delivered pursuant a General
Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.

ii
Contents
Product Number.......................................................................................................................................................................... i
Contents..................................................................................................................................................................................... ii
Safety information..................................................................................................................................................................... iii
Chapter 1 Getting started.................................................................................................................................................... 1-1
Shipping contents ............................................................................................................................................................... 1-1
Notice for use..................................................................................................................................................................... 1-1
Product overview................................................................................................................................................................ 1-2
Types of adjustments.......................................................................................................................................................... 1-2
User controls ...................................................................................................................................................................... 1-2
Cable lock slot .................................................................................................................................................................... 1-2
Setting up your monitor...................................................................................................................................................... 1-3
Connecting and turning on your monitor ............................................................................................................................ 1-3
Registering your option....................................................................................................................................................... 1-6
Chapter 2 Adjusting and using your monitor....................................................................................................................... 2-1
Comfort and accessibility .................................................................................................................................................... 2-1
Arranging your work area.................................................................................................................................................... 2-1
Positioning and viewing your monitor ................................................................................................................................. 2-1
Quick tips for healthy work habits....................................................................................................................................... 2-2
Accessibility information..................................................................................................................................................... 2-2
Adjusting your monitor image............................................................................................................................................. 2-3
Using the direct access controls .......................................................................................................................................... 2-3
Using the On-Screen Display (OSD) controls ........................................................................................................................ 2-4
Selecting a supported display mode.................................................................................................................................... 2-7
Understanding power management.................................................................................................................................... 2-8
Caring for your monitor ...................................................................................................................................................... 2-9
Detaching the monitor stand .............................................................................................................................................. 2-9
Wall Mounting (Optional) ................................................................................................................................................... 2-9
Chapter 3 Reference information ........................................................................................................................................ 3-1
Monitor specifications ........................................................................................................................................................ 3-1
Troubleshooting.................................................................................................................................................................. 3-2
Manually installing the monitor driver ................................................................................................................................ 3-4
Service information ............................................................................................................................................................ 3-6
Appendix A Service and Support..............................................................................................................................................A-1
Registering your option.......................................................................................................................................................A-1
Online technical support.....................................................................................................................................................A-1
Telephone technical support...............................................................................................................................................A-1
Appendix B Notices .................................................................................................................................................................B-1
Recycling information ......................................................................................................................................................... B-1
Collecting and recycling a disused Lenovo computer or monitor.......................................................................................... B-2
Disposing of Lenovo computer components........................................................................................................................ B-2
Trademarks.........................................................................................................................................................................B-2
Power cords and power adapters........................................................................................................................................ B-2

iii
Safety information
General Safety guidelines
For tips to help you use your computer safety, go to:
http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
DANGER
To avoid shock hazard:
•Do not remove the covers.
•Do not operate this product unless the stand is attached.
•Do not connect or disconnect this product during an electrical storm.
•The power cord plug must be connected to a properly wired and grounded power outlet.
•Any equipment to which this product will be attached must also be connected to properly wired and grounded
power outlets.
•To isolate the monitor from the electrical supply, you must remove the plug from the power outlet. The power
outlet should be easily accessible.
•To take special precautions to avoid the introduction of hazards when operating, installing, servicing,
transporting or storing equipment, the necessary instructions shall be made available.
To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating
instructions unless you are qualified to do so.
Handling:
•If your monitor weighs more than 18 kg (39.68 lb), it is recommended that it be moved or lifted by
two people.

Chapter 1. 1-1
Chapter 1 Getting started
This User’s Guide provides detailed operation instructions for the user. For quick instruction overview,
please see the Setup Poster for brief information.
Shipping contents
The product package should include the following items:
Information Flyer& Warranty booklet
Flat Panel Monitor
Adapter
USB C-C Cable
DP Cable(Optional)
HDMI Cable(Optional)
Monitor stand
Monitor base
Assembly tool kit
Notice for use
To setup your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by
rough handling or excessive pressure.
1. Place your monitor with the screen face down on a soft flat surface.
2. Align the stand assembly bracket to the monitor.
3. Insert the bracket towards monitor until it locks in place.
Note: "Remove the screws from base before detaching base and stand from the monitor" on page 2-9.

Chapter 1. 1-2
Product overview
This section will provide information on adjusting monitor positions, setting user controls, and using
the cable lock slot.
Types of adjustments
Tilt
Please see the illustration below for an example of the tilt range.
User controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see “Adjusting your monitor image ” on page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor. Please follow the
instructions that came with the cable lock to attach it.

Chapter 1. 1-3
Setting up your monitor
This section provides information to help you set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information on page iii before carrying out this procedure.
1.Power off your computer and all attached devices, and unplug the computer power cord.
2.Connect the cables according to below icon indication.
Note: Left USB3.0 output: 5Vdc, 0.9A; Right USB3.0 output 5Vdc, 2A (Battery Charger).
3.Connect one end of the HDMI cable to the HDMI connector on the back of the computer, and
the other end to the HDMI connector on the monitor. Lenovo recommends that customers who
require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI
cableOB47070”.
For more information, go to the following:
www.lenovo.com/support/monitoraccessories

Chapter 1. 1-4
4.Connect the DP cable to the DP connector of the monitor and the other end on the back of the
computer.
5.Connect the speaker’s audio cable and audio jack of monitor to transfer audio source from
HDMI/DP/USB-C.
Note: Please be aware that excessive and/or extreme volume might damage your hearing ability.
6.Connect one end of the USB cable to the USB downstream terminal of the monitor, and connect the
other end of the USB cable to an appropriate USB port on your device.
Note: The USB Battery Charging Specification 1.2 output 5Vdc/1.5A(typical), 2A (max) and the other
standard USB Output 5Vdc/900mA.The USB downstream port does not provide power while
the monitor is switched off.

Chapter 1. 1-5
7.Connect one end of the USB C-C cable to the USB Type-C connector of the computer, and the
other end to the USB Type-C connector on the monitor, then insert the Adapter into the monitor,
and plug the monitor power cord into grounded electrical outlets.
Note: A certified power supply cord has to be used with this equipment. The relevant national
installation and or equipment regulations shall be considered. A certified power supply
cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227
(designation H05VV-F 3G 0.75mm² or H05VVH2-F2 3G 0.75mm²) shall be used.
Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation
H05RR-F 3G 0.75mm2) shall be used.
Note:
1. This monitor supports USB-C charging function, please be sure to use the standard 135W
power adapter with the monitor.
2. When using Lenovo non-standard power adapter with power capability below 135W,
Charging NB or other devices by way of USB-C of the monitor, it may cause the monitor to be
powered off because of over-loading protection.
8.Power on the monitor and the computer.

Chapter 1. 1-6
9.To install the monitor driver, you must download it from Lenovo website When you install the
monitor driver, download the driver that corresponds to your monitor model from the Lenovo
website https://pcsupport.lenovo.com/solutions/q24h_10 . Refer to the“Manually installing the
monitor driver” on page 3-4 section to install the driver.
Registering your option
Thank you for purchasing this Lenovo TM product. Please take a few moments to register your
product and provide us with information that will help Lenovo to better serve you in the future.
Your feedback is valuable to us in developing products and services that are important to you, as
well as in developing better ways to communicate with you. Register your option on the following
Web site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless you indicate
on the Web site questionnaire that you do not want to receive further information.

Chapter 2. 2-1
Chapter 2 Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer and to avoid
discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the
kind of work that you perform. In addition, use healthy work habits to maximize your performance and
comfort while using your computer.
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to work in comfort.
Organize you work area to match the way you use materials and equipment. Keep your work area clean
and clear for the materials that you typically use and place the items that you use most frequently, such
as the computer mouse or telephone, within the easiest reach.
Equipment layout and setup play a large role in your working posture. The following topics describe
how to optimize equipment setup to achieve and maintain good working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering the following items:
● Viewing distance: Recommended viewing distance between the eye and the monitor screen is 1.5 x
the diagonal of the screen. Solutions in meeting this required distance in cramped office situations
include pulling desk away from wall or divider to make room for monitor, using flat panel or
compact displays placing the monitor in the desk comer, or placing the keyboard in an adjustable
drawer to create a deeper working surface.
1.5 times of screen diagonal
● Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical,
or upright) position. If your monitor does not have height adjustments, you might have to place
books or other sturdy objects under the base of the monitor to achieve the desired height. A general
guideline is to position the monitor such that the top of the screen is at or slightly below your
eye-height when you are comfortably seated. However, be sure to optimize your monitor height so
the line of site between your eyes and the centre of the monitor suits your preferences for visual
distance and comfortable viewing when your eye muscles are in a relaxed stated.
●Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to
accommodate your preferred head and neck posture.
● General location: Position your monitor to avoid glare or reflections on the screen from overhead
lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
●Use adequate lighting for the type of work you are performing.
●Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the
image on your screen to meet your visual preferences.
●Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look
away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have
questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.

Chapter 2. 2-2
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help you remain
comfortable and productive while you use your computer.
Good posture starts with equipment setup: The layout of your work area and the setup of your
computer equipment have a large effect on your posture while using your computer. Be sure to
optimize the position and orientation of your equipment by following the tips outlined in
“Arranging your work area” on page 2-1 so you can maintain a comfortable and productive posture.
Also, be sure to use the adjustment capabilities of your computer components and office furniture to
best suit your preferences now and as your preferences change over time.
Minor changes in posture can help avoid discomfort: The longer you sit and work with your
computer, the more important it is to observe your working posture. Avoid assuming any one
posture for an extended period of time. Periodically make minor modifications in your posture to
help deter any discomforts that might arise. Make use of any adjustments that your office furniture
or equipment provide to accommodate changes in posture.
Short, periodic breaks help ensure healthy computing: Because computing is primarily a static
activity, it is particularly important to take short breaks from your work. Periodically, stand up from
your work area, stretch, walk for a drink of water, or otherwise take a short break from using your
computer. A short break from work gives your body a welcome change in posture and helps to
ensure you remain comfortable and productive while you do work.
Accessibility information
Lenovo is committed to providing greater access to information and technology to people with
disabilities. With assistive technologies, users can access information in the way most appropriate to
their disability. Some of these technologies are already provided in your operating system; others can be
purchased through vendors or accessed at:
https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php

Chapter 2. 2-3
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not displayed.
Note: The direct access controls are coloured.
Table 2-1. Direct access controls
Icon Control Description
1 Volume decrease Decrease the volume
2 Volume increase Increase the volume
3
Input change Switches the video input source.
DDC/CI Press and hold for 10 seconds to enable or
disable the DDC/CI function
Exit Exit and return to previous level
4
Display Mode Direct access to switch display mode.
Increase/Up
Press to move lighting-indicator on main menu
up from active item to last one.
Press to increase current values on adjustment bar
5
Brightness Direct access to Brightness adjustment.
Decrease/Down
Press to move lighting-indicator on main menu
down from active item to next one.
Press to decrease current values on adjustment
bar
6
Menu
To access OSD menu.
Press to confirm selection.
Press
and hold for 10 seconds will lock
menu/un-lock menu.
Enter Press to enter next level on main menu/sub menu
status or enter previous level on adjustment bar.

Chapter 2. 2-4
Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen Display (OSD), as
shown below.
To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access that function. If
there is a sub-menu, you can move between options using or , then press to select
that function. Use or to make adjustments. Press to save.
3. Press to move backwards through the sub-menus and exit from the OSD.
4. When un-OSD, press and hold for 10 seconds to lock the OSD. This will prevent
accidental adjustments to the OSD. When un-OSD, press and hold for 10 seconds to
unlock the OSD and allow adjustments to the OSD.
5. Enables DDC/CI by default. Use OSD Exit Key, press and hold the buttons for 10
seconds to disable/enable DDC/CI function. The words “DDC/CI Disable/DDC/CI/Enable"
shows on the screen.
6. The ENERGY STAR option resets all user settings to default values so that the monitor can
meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the U.S. government.
It was launched in 1992 by EPA and DOE to reduce energy consumption and greenhouse gas
emissions. Energy Star logo is a symbol of energy conservation and environmental protection.
It improves the concept of energy efficiency of consumers and manufacturers, and effectively
guides the market.
The regulation of Energy Star improves energy efficiency and reduces air pollution by using
more energy-efficient equipment in homes, offices and factories. One way to achieve this
goal is to use management to reduce energy consumption when products are not in use.
The default settings for monitors conform to Energy Star certification. Any changes by users
for more features and functionalities may increase power consumption, which will exceed
the limitation of Energy Star’s standard. If the user changes the options related to energy
efficiency when using, such as brightness, color mode, etc., select All Reset Factory or choose
the Energy Star option, the power consumption will be restored to the energy efficiency
with Energy Star standard.
For more information, please refer to (www.energystar.gov/products). All products of
Energy Star will be posted online and can be accessed directly by governments, public
institutions and consumers.

Chapter 2. 2-5
Table 2-2. OSD functions
OSD Icon on Main Menu Submenu Description Controls and
Adjustments
Basic image setting
Brightness Adjusts overall brightness
All input ports
Contrast
Adjusts difference between
light and dark areas.
DCR
Enable dynamic contrast
ratio.
●Off
●On
Display Mode
●Standard
●Game
●Web
●Movie
●Picture
Scaling Mode
●Full Screen
Expand image to full
screen
●Original AR
Same aspect ratio with
input signal
Over Drive
●Off
●Normal
●Extreme
Image color setting
Custom
●Red: Increases or
decreases the saturation of
‘red’ in the image.
●Green: Increases or
decreases the saturation of
‘green’ in the image.
●Blue: Increases or
decreases the saturation of
‘blue’ in the image.
All input ports
Preset Mode
Adjusts intensity of red,
green, and blue.
●Bluish
●Neutral
●Reddish
●sRGB
Low blue light ●Off
●On
Speaker setting
Volume Adjust the volume level.
All input ports
Mute
●Off
●On
signal input
HDMI This monitor can accept
video signals through three
different connectors. Select
digital among OSD
controls when you use
HDMI/DP/USB-C
connector.
HDMI input port
DP DP input port
USB-C
USB-C input port

Chapter 2. 2-6
OSD Icon on Main Menu Submenu Description Controls and
Adjustments
Menu setting
Information
●Model:
●Refresh:
●Fireware
●Serial Number:
All input ports
Language
Select OSD Language.
Note: The language chosen
only affects the language of
the OSD. It has no effect on
any software running on the
computer.
Menu Horizontal Changes the horizontal
position of the OSD.
Menu Vertical Changes the vertical
position of the OSD.
Transparency choose the transparency of
OSD
DP Select Select DP1.1 or DP1.2:
●DP1.1
●DP1.2
DP input ports
FreeSync ●Off
●On All input ports
OSD Timeout
Sets the length of time the
OSD will remain active
after the last time a button
is pressed.
All input ports
USB Charging ●Off
●On All input ports
Smart Power ●Off
●On
Only USB-C
input port
Super USB-C
Charging
●Off
●On
Only USB-C
input port
Reset All Settings
Resets monitor to the
original factory settings.
●Cancel
●Factory Reset
The ENERGY STAR Logo
means resets all user
settings to default values
so that the monitor can
meet the requirements of
Energy Star.
All input ports
Note:
*Low Blue Light Mode is reducing the blue light content.
The use of Extreme Mode (response time) may result in reduced display quality when fast moving video
graphics are displayed. Users should check Extreme Mode (response time) to verify if it is compatible with
any applications they would like to use it with.

Chapter 2. 2-7
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to your computer
documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes. This is normal and
the image can be readjusted using automatic image setup and the image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel
technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently configured to a
display mode outside the range of this monitor, you may need to re-attach the CRT monitor
temporarily until you have re-configured the system; preferably to 2560x1440 at 60Hz, which is
the Native Resolution Display mode. The display modes shown below have been optimized at
the factory.
Table 2-3.Factory set display modes
Addressability
Refresh rate
640x480
60Hz,72Hz,75Hz
720x400
70Hz
800x600
56Hz,60Hz,72Hz,75Hz
832x624
75Hz
1024x768
60Hz,70Hz,75Hz
1280x1024
60Hz,75Hz
1366x768
60Hz
1440 x 900
60 Hz, reduced 60Hz
1680 x 1050
60 Hz, reduced 60Hz
1920 x 1080
60 Hz
1920 x 1200
60 Hz
2560 x 1440
60Hz,75Hz

Chapter 2. 2-8
Understanding power management
Power management is invoked when the computer recognizes that you have not using your mouse or
keyboard for a user-definable period. There are several states as described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or whenever you
expect to leave it unused for long periods during the day.
Table2-4.Power indicator
State Power Indicator Screen Restoring Operation Compliance
On Steady White Normal
Standby/
Suspend
Steady amber
Blank
Press a key or move the
mouse.There may be a slight delay
reappears.
Note: Standby also occurs if there
is no image output to the
monitor.
ENERGY
STAR
Off
Off
Blank
Press power key to switch on
There may be a slight delay
before the image reappears.
ENERGY
STAR
Energy Star 8.0
Power consumption
Pon
13.94W
ETEC
46.67kWh
** Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your product may perform
differently, depending on the software, components and peripherals you ordered and shall have no
obligation to update such information. Accordingly, the customer should not rely upon this information
in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
Smart Power Definition:
The power capacity of power adapter connected with Q24h-10 will affect the charging capability of
Q24h-10 to devices.
1. When adjusting the brightness and contrast of the monitor to maximum, the normal USB-A port of
the monitor loaded with 5V/0.9A and the USB BC1.2 port being loaded with 5V/2A (Total 14.5W),
the USB-C port of the monitor can only deliver 65W power.
2. When the normal USB-A port and USB BC1.2 port of the monitor being without loading, the USB-C
port of the monitor can deliver 80W power.