LG 15Z95P Series User manual

15Z95P Series
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved
SIMPLE OWNER’S MANUAL
NOTEBOOK
For the safe and convenient use of the product, please read this simple owner’s manual before use.
For the convenience of users, LG Easy Guide / LG TroubleShooting are provided as electronic manuals.
The images in the simple owner’s manual may differ depending on the language selected and are subject to change without prior notice.
MFL71859925

1Before Reading the simple owner’s manual
ENGLISH
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses that have the obligations to disclose source code, that is contained
in this product, and to access all referred license terms, copyright notices and
other relevant documents please visithttps://opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request toopensour[email protected]om.
This offer is valid to anyone in receipt of this information for a period of three
yearsafter our last shipment of this product.
USB Type-C™ and USB-C™ are trademarks of USB Implementers forum.
Thunderbolt™ and Thunderbolt™ logo are the trademarks of Intel Corporation
in U.S.A. and/or other countries.
Before Reading the simple owner’s manual
Any malfunction in the built-in solid state drive (SSD) may result in loss of
stored data. You must back up all critical user data to an external storage
device (USB HDD, memory card, etc.).
If you shut the system down before it is completely loaded, the product may
not shut down properly. Shut down the system after it is completely loaded.
(It takes about one or two minutes to completely load the system and may
vary depending on the conditions.)
For more information on how to use the product, refer to the LG Easy Guide.
Product Components
The components shown below are provided when you purchase the product.
Check the components before use.
• When cleaning the product, use a cleaning agent dedicated to the PC. If you use thinner,
benzene, alcohol or other similar agent, the product may be damaged or deformed.
PC Main Body
Simple Owner’s Manual AC Adapter Power Cable
Before Reading the simple owner’s manual �����������������������������������������������������1
Product Components���������������������������������������������������������������������������������������������1
Names of Parts �������������������������������������������������������������������������������������������������������2
Precautions Regarding Battery���������������������������������������������������������������������������3
LAN Adapter������������������������������������������������������������������������������������������������������������3
Connecting to the Power��������������������������������������������������������������������������������������3
System Shutdown / Power Off ���������������������������������������������������������������������������4
Troubleshooting ������������������������������������������������������������������������������������������������������4
Information on the Support and Update of Windows ...........................................................................4
Installation of UWP App .........................................................................................................................................4
The screen color does not properly display. .................................................................................................4
You cannot turn on the power. ...........................................................................................................................5
The system stops during use or does not properly turn off. ..............................................................5
The touchpad is not functioning properly. ....................................................................................................5
The wireless LAN is not connected. .................................................................................................................5
Reinstalling drivers.....................................................................................................................................................5
When an error message appears .......................................................................................................................5
Contents

1Before Reading the simple owner’s manual
ENGLISH
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses that have the obligations to disclose source code, that is contained
in this product, and to access all referred license terms, copyright notices and
other relevant documents please visithttps://opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request toopensourc[email protected]om.
This offer is valid to anyone in receipt of this information for a period of three
yearsafter our last shipment of this product.
USB Type-C™ and USB-C™ are trademarks of USB Implementers forum.
Thunderbolt™ and Thunderbolt™ logo are the trademarks of Intel Corporation
in U.S.A. and/or other countries.
Before Reading the simple owner’s manual
Any malfunction in the built-in solid state drive (SSD) may result in loss of
stored data. You must back up all critical user data to an external storage
device (USB HDD, memory card, etc.).
If you shut the system down before it is completely loaded, the product may
not shut down properly. Shut down the system after it is completely loaded.
(It takes about one or two minutes to completely load the system and may
vary depending on the conditions.)
For more information on how to use the product, refer to the LG Easy Guide.
Product Components
The components shown below are provided when you purchase the product.
Check the components before use.
• When cleaning the product, use a cleaning agent dedicated to the PC. If you use thinner,
benzene, alcohol or other similar agent, the product may be damaged or deformed.
PC Main Body
Simple Owner’s Manual AC Adapter Power Cable
Before Reading the simple owner’s manual �����������������������������������������������������1
Product Components���������������������������������������������������������������������������������������������1
Names of Parts �������������������������������������������������������������������������������������������������������2
Precautions Regarding Battery���������������������������������������������������������������������������3
LAN Adapter������������������������������������������������������������������������������������������������������������3
Connecting to the Power��������������������������������������������������������������������������������������3
System Shutdown / Power Off ���������������������������������������������������������������������������4
Troubleshooting ������������������������������������������������������������������������������������������������������4
Information on the Support and Update of Windows ...........................................................................4
Installation of UWP App .........................................................................................................................................4
The screen color does not properly display. .................................................................................................4
You cannot turn on the power. ...........................................................................................................................5
The system stops during use or does not properly turn off. ..............................................................5
The touchpad is not functioning properly. ....................................................................................................5
The wireless LAN is not connected. .................................................................................................................5
Reinstalling drivers.....................................................................................................................................................5
When an error message appears .......................................................................................................................5
Contents

2Names of Parts
ENGLISH
Left
   
Right
 

HDMI Port

USB-C™ Port1 (USB 4.0 Gen 3x2 /
Thunderbolt™ / Can connect to a LAN
adapter / Power Port)
Headphone Port
(4-pole Ear Microphone Port3 )
1 Depending on the specifications of the device connected to the USB-C™ port, it
acts as a USB or Thunderbolt™ port.
The USB-C™ port provides Quick Charging and Always-On Charging functions for
devices that support USB PD (Power Delivery).
2 The names of USB versions have changed from USB 3.0 (or USB 3.1 Gen 1) and
USB 3.1 (or USB 3.1 Gen 2) to USB 3.2 Gen 1x1 and USB 3.2 Gen 2x1. Devices that
are not authorized with USB may not operate normally when connected to the
USB port.
The transmission speed of a USB port may differ depending on the type of storage
device (NVMe™, SSD, HDD, etc.) in the system and the connected USB device.
3 The 4-pole ear microphone port supports US 4-pole standards, but not the
European 4-pole ear microphone.
When using ear microphone (or Bluetooth headset), audio input and output are
directed to the connected device and the microphone and speaker on PC do not work.
The 4-pole ear microphone port does not support external microphone.
Built-in Speakers

UFS/Micro SD Card Slot
USB Port (USB 3.2 Gen 2x12 )

Security Keyhole
(Kensington Security Slot)
Names of Parts
Front



 

Webcam Operation Status Lamp

Keyboard

Webcam Touchpad

Built-in Microphone

Power Button [ ]
(Fingerprint Sensor1 )
1 Only applies to products with the fingerprint recognition function.
You can use hot keys to use Windows more conveniently.
For details, refer to the LG Easy Guide.
Notes

2Names of Parts
ENGLISH
Left
   
Right
 

HDMI Port

USB-C™ Port1 (USB 4.0 Gen 3x2 /
Thunderbolt™ / Can connect to a LAN
adapter / Power Port)
Headphone Port
(4-pole Ear Microphone Port3 )
1 Depending on the specifications of the device connected to the USB-C™ port, it
acts as a USB or Thunderbolt™ port.
The USB-C™ port provides Quick Charging and Always-On Charging functions for
devices that support USB PD (Power Delivery).
2 The names of USB versions have changed from USB 3.0 (or USB 3.1 Gen 1) and
USB 3.1 (or USB 3.1 Gen 2) to USB 3.2 Gen 1x1 and USB 3.2 Gen 2x1. Devices that
are not authorized with USB may not operate normally when connected to the
USB port.
The transmission speed of a USB port may differ depending on the type of storage
device (NVMe™, SSD, HDD, etc.) in the system and the connected USB device.
3 The 4-pole ear microphone port supports US 4-pole standards, but not the
European 4-pole ear microphone.
When using ear microphone (or Bluetooth headset), audio input and output are
directed to the connected device and the microphone and speaker on PC do not work.
The 4-pole ear microphone port does not support external microphone.
Built-in Speakers

UFS/Micro SD Card Slot
USB Port (USB 3.2 Gen 2x12 )

Security Keyhole
(Kensington Security Slot)
Names of Parts
Front



 

Webcam Operation Status Lamp

Keyboard

Webcam Touchpad

Built-in Microphone

Power Button [ ]
(Fingerprint Sensor1 )
1 Only applies to products with the fingerprint recognition function.
You can use hot keys to use Windows more conveniently.
For details, refer to the LG Easy Guide.
Notes

3Precautions Regarding Battery
ENGLISH
Guide on Battery Usage
When the PC is not used for
an extended period of time,
keep the battery level at about
50 % to increase the battery
lifespan.
Use the Extend Battery Life
function in the LG Control
Center. You can limit the
battery charge to 80 % of the
maximum charging capacity to
increase the battery lifespan.
To increase battery lifespan,
use the battery for a while
before charging it rather
than keeping the battery
completely charged.
If you don't use the product
for a long time with the
battery completely charged,
the battery lifespan may
decrease.
LAN Adapter
To connect to the wired LAN, you must purchase a LAN adapter separately.
1 Connect the LAN adapter to the USB-C™ port on the PC.
• The USB-C™ port can be used without having to
differentiate between the top and bottom surfaces.
2 Connect the network cable (LAN) to the LAN adapter.
3 Check if you can connect to the internet properly.
Connecting to the Power
The AC adapter is used to power and charge the PC.
• Do not use any other AC adapter than the one that was provided when you purchased
this product.
1 Connect an end of the cable to the AC adapter
and the other end to a power outlet.
• The AC adapter can be used from 100 V to 240 V.
2 Connect the AC adapter jack to the PC USB-C™ port.
• Ensure that the power jack linked to the
AC adapter and product is connected firmly.
Precautions Regarding Battery
This product has a built-in battery pack. After purchasing your PC, be sure to
charge the battery pack completely before using it for the first time.
• The battery is a wearable good and thus the battery may not last as long as before
after the battery has been used for a long time.
• The internal battery cannot arbitrarily be removed or replaced. Removing it may void
the warranty.
• If you need to remove or replace the battery, please visit a designated service center.
• We charge a fee for removing or replacing the battery.
Precautions When Using the Battery
Use batteries certified and
acknowledged by
LG Electronics, Inc.
• Otherwise, an explosion or
fire may occur.
Keep the battery away from
heat.
• Otherwise, an explosion or
fire may occur.
Do not use the product on
top of carpet, blanket or bed.
Also, do not put the adapter
under the blanket.
• The product may
malfunction, cause a fire
or burn the user due to
temperature rise.
Prevent the battery from
coming in contact with any
metallic object like a car
ignition key or a paper clip.
• Otherwise, this may cause
damage to the battery, a
fire or burn due to overheat
in the battery.
Avoid humidity and heat above
140 °F as in cars or saunas.
• Otherwise, an explosion or
fire may occur.
If you find leakage or smell
bad odor from the battery,
contact the local service
center.
• Otherwise, an explosion or
fire may occur.
Do not leave the powered on
product in a space without
enough ventilation (i.e. bags)
repeatedly or for an extended
time.
• The battery may overheat
and cause a fire.
Charge the battery only with
the provided charger.
• Otherwise, the battery may
be damaged presenting a
risk of fire.

3Precautions Regarding Battery
ENGLISH
Guide on Battery Usage
When the PC is not used for
an extended period of time,
keep the battery level at about
50 % to increase the battery
lifespan.
Use the Extend Battery Life
function in the LG Control
Center. You can limit the
battery charge to 80 % of the
maximum charging capacity to
increase the battery lifespan.
To increase battery lifespan,
use the battery for a while
before charging it rather
than keeping the battery
completely charged.
If you don't use the product
for a long time with the
battery completely charged,
the battery lifespan may
decrease.
LAN Adapter
To connect to the wired LAN, you must purchase a LAN adapter separately.
1 Connect the LAN adapter to the USB-C™ port on the PC.
• The USB-C™ port can be used without having to
differentiate between the top and bottom surfaces.
2 Connect the network cable (LAN) to the LAN adapter.
3 Check if you can connect to the internet properly.
Connecting to the Power
The AC adapter is used to power and charge the PC.
• Do not use any other AC adapter than the one that was provided when you purchased
this product.
1 Connect an end of the cable to the AC adapter
and the other end to a power outlet.
• The AC adapter can be used from 100 V to 240 V.
2 Connect the AC adapter jack to the PC USB-C™ port.
• Ensure that the power jack linked to the
AC adapter and product is connected firmly.
Precautions Regarding Battery
This product has a built-in battery pack. After purchasing your PC, be sure to
charge the battery pack completely before using it for the first time.
• The battery is a wearable good and thus the battery may not last as long as before
after the battery has been used for a long time.
• The internal battery cannot arbitrarily be removed or replaced. Removing it may void
the warranty.
• If you need to remove or replace the battery, please visit a designated service center.
• We charge a fee for removing or replacing the battery.
Precautions When Using the Battery
Use batteries certified and
acknowledged by
LG Electronics, Inc.
• Otherwise, an explosion or
fire may occur.
Keep the battery away from
heat.
• Otherwise, an explosion or
fire may occur.
Do not use the product on
top of carpet, blanket or bed.
Also, do not put the adapter
under the blanket.
• The product may
malfunction, cause a fire
or burn the user due to
temperature rise.
Prevent the battery from
coming in contact with any
metallic object like a car
ignition key or a paper clip.
• Otherwise, this may cause
damage to the battery, a
fire or burn due to overheat
in the battery.
Avoid humidity and heat above
140 °F as in cars or saunas.
• Otherwise, an explosion or
fire may occur.
If you find leakage or smell
bad odor from the battery,
contact the local service
center.
• Otherwise, an explosion or
fire may occur.
Do not leave the powered on
product in a space without
enough ventilation (i.e. bags)
repeatedly or for an extended
time.
• The battery may overheat
and cause a fire.
Charge the battery only with
the provided charger.
• Otherwise, the battery may
be damaged presenting a
risk of fire.

4System Shutdown / Power Off
ENGLISH
System Shutdown / Power Off
Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
-Press the Start button [ ] > Power button [ ] and select [Shut down].
Troubleshooting
Information on the Support and Update of Windows
-Depending on the product, some of the Windows functions may not be supported,
and you may need to purchase a separate hardware, driver, or software to use the
functions. Also, you may need to update the BIOS additionally. The Auto Update
function of Windows is always activated. Updating Windows may incur Internet usage
fees as well as additional system requirements for the storage device or the hardware.
For more information, refer to the website https://www.microsoft.com.
Installation of UWP App
-The UWP app provided by LG Electronics can be installed only through the Microsoft
Store. Access Microsoft Store and search for the app to install it.
For more information on the app, refer to LG Easy Guide.
The screen color does not properly display�
-Check if the Reader Mode is turned on. If the Reader Mode is on, press the [ ] icon
on the bottom right of the taskbar to turn it off.
-Using the Reader Mode and the Night light at the same time can cause color distortion.
Set the Reader mode to [Off] or set the Night light settings to [Off].
• Turning off Night light: Press the Start button [ ] and select Settings [ ] >
[System] > [Display] > [Night light] > [Off].
-If the screen still does not properly display, contact the LG Electronics service center.
• Reader mode controls the brightness and color of the LCD screen to look like printed
paper and protect the user from eyestrain.
When the AC adapter is connected, the AC adapter lamp turns on.
Status Power Lamp
On The AC adapter is connected.
Off The AC adapter is not connected.
• If you try to turn on the system that has entered the Hibernates mode or been turned
off after a low-battery alarm, the system will not be turned on but the lamp will
blink three times. If this is the case, connect the AC adapter and charge the battery
sufficiently before using it.
Do not bend the cable for the AC adapter too much.
• Otherwise, the wires inside the cable may break and cause an electric
shock or fire.
Detachable Adapter
!Precautions When Using the AC Adapter

4System Shutdown / Power Off
ENGLISH
System Shutdown / Power Off
Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.
-Press the Start button [ ] > Power button [ ] and select [Shut down].
Troubleshooting
Information on the Support and Update of Windows
-Depending on the product, some of the Windows functions may not be supported,
and you may need to purchase a separate hardware, driver, or software to use the
functions. Also, you may need to update the BIOS additionally. The Auto Update
function of Windows is always activated. Updating Windows may incur Internet usage
fees as well as additional system requirements for the storage device or the hardware.
For more information, refer to the website https://www.microsoft.com.
Installation of UWP App
-The UWP app provided by LG Electronics can be installed only through the Microsoft
Store. Access Microsoft Store and search for the app to install it.
For more information on the app, refer to LG Easy Guide.
The screen color does not properly display�
-Check if the Reader Mode is turned on. If the Reader Mode is on, press the [ ] icon
on the bottom right of the taskbar to turn it off.
-Using the Reader Mode and the Night light at the same time can cause color distortion.
Set the Reader mode to [Off] or set the Night light settings to [Off].
• Turning off Night light: Press the Start button [ ] and select Settings [ ] >
[System] > [Display] > [Night light] > [Off].
-If the screen still does not properly display, contact the LG Electronics service center.
• Reader mode controls the brightness and color of the LCD screen to look like printed
paper and protect the user from eyestrain.
When the AC adapter is connected, the AC adapter lamp turns on.
Status Power Lamp
On The AC adapter is connected.
Off The AC adapter is not connected.
• If you try to turn on the system that has entered the Hibernates mode or been turned
off after a low-battery alarm, the system will not be turned on but the lamp will
blink three times. If this is the case, connect the AC adapter and charge the battery
sufficiently before using it.
Do not bend the cable for the AC adapter too much.
• Otherwise, the wires inside the cable may break and cause an electric
shock or fire.
Detachable Adapter
!Precautions When Using the AC Adapter

5Troubleshooting
ENGLISH
Reinstalling drivers
-Press the Start button [ ] and then select Settings [ ] > [Apps] >
[Apps & features]. Then remove the driver to be reinstalled.
-Press the Start button [ ], run [All apps] > [LG Software] > [LG Update Center]
and reinstall the drivers through the [Required Update] or [All List] menu.
When an error message appears
-Check if the system is infected with a virus or a malicious code.
Battery take-back information
In case rechargeable battery is included in this product, the entire device should
be recycled in compliance with rechargeable battery recycling standards because
of the internal battery. To dispose of properly, call [phone] or visit
www.call2recycle.org.
Trade Name
Address
Email
Responsible PartyLG Electronics USA, Inc.
Supplier’s Declaration of Conformity
111 Sylvan Avenue, North Building
Englewood Clis, New Jersey
07632
[e-mail]
LG
You cannot turn on the power�
-Check if the power cord is connected.
-After disconnecting the power cord and reconnecting it, press the power button of the
product.
-If the power is not on after reconnecting the power cord, remove the adapter and hold
the power button for at least 6 seconds to reset the system. Once the system is reset,
press the power button again to turn on the computer.
The system stops during use or does not properly turn off�
-Remove the adapter and press the power button for approximately 6 seconds to reset
the system. Once the system is reset, press the power button again to turn on the
computer.
• Caution: Unsaved data may be lost. Pressing the power button while the PC is in use may
cause damage to the hard disk or a system error.
The touchpad is not functioning properly�
-Press the Start button [ ], run [All apps] > [LG Software] >
[LG Control Center] and set [System Settings] > [Touchpad] to [Enable].
-If the touchpad does not function properly, the touchpad is either in the Touchpad Off
(disabled) state or Touchpad Auto (disabled when the mouse is connected) state.
• For more information on the touchpad setting, refer to LG Easy Guide.
The wireless LAN is not connected�
-Press [Fn] + [F6] to check if the wireless network device is turned off.
• Press [Fn] + [F6] to set airplane mode to [OFF].
Click the Wi-Fi [ ] icon on the right side of the taskbar and check if AP displays properly.
-Every time you press [Fn] + [F6], the wireless network and airplane mode turns on or off.
-You may not be able to connect to a secure wireless network.
Ask the wireless network administrator.
-Reinstall the wireless LAN driver.

5Troubleshooting
ENGLISH
Reinstalling drivers
-Press the Start button [ ] and then select Settings [ ] > [Apps] >
[Apps & features]. Then remove the driver to be reinstalled.
-Press the Start button [ ], run [All apps] > [LG Software] > [LG Update Center]
and reinstall the drivers through the [Required Update] or [All List] menu.
When an error message appears
-Check if the system is infected with a virus or a malicious code.
Battery take-back information
In case rechargeable battery is included in this product, the entire device should
be recycled in compliance with rechargeable battery recycling standards because
of the internal battery. To dispose of properly, call [phone] or visit
www.call2recycle.org.
Trade Name
Address
Email
Responsible PartyLG Electronics USA, Inc.
Supplier’s Declaration of Conformity
111 Sylvan Avenue, North Building
Englewood Clis, New Jersey
07632
[e-mail]
LG
You cannot turn on the power�
-Check if the power cord is connected.
-After disconnecting the power cord and reconnecting it, press the power button of the
product.
-If the power is not on after reconnecting the power cord, remove the adapter and hold
the power button for at least 6 seconds to reset the system. Once the system is reset,
press the power button again to turn on the computer.
The system stops during use or does not properly turn off�
-Remove the adapter and press the power button for approximately 6 seconds to reset
the system. Once the system is reset, press the power button again to turn on the
computer.
• Caution: Unsaved data may be lost. Pressing the power button while the PC is in use may
cause damage to the hard disk or a system error.
The touchpad is not functioning properly�
-Press the Start button [ ], run [All apps] > [LG Software] >
[LG Control Center] and set [System Settings] > [Touchpad] to [Enable].
-If the touchpad does not function properly, the touchpad is either in the Touchpad Off
(disabled) state or Touchpad Auto (disabled when the mouse is connected) state.
• For more information on the touchpad setting, refer to LG Easy Guide.
The wireless LAN is not connected�
-Press [Fn] + [F6] to check if the wireless network device is turned off.
• Press [Fn] + [F6] to set airplane mode to [OFF].
Click the Wi-Fi [ ] icon on the right side of the taskbar and check if AP displays properly.
-Every time you press [Fn] + [F6], the wireless network and airplane mode turns on or off.
-You may not be able to connect to a secure wireless network.
Ask the wireless network administrator.
-Reinstall the wireless LAN driver.

MFL71859925