HP ENVY 17 Manual

HP ENVY 17 Notebook PC
HP ENVY 15 Notebook PC
HP ENVY m7 Notebook PC
Maintenance and Service Guide

© Copyright 2014, 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are U.S.
registered trademarks of Intel Corporation.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD Logo
is a trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Third Edition: August 2015
Second Edition: March 2015
First Edition: November 2014
Document Part Number: 798905-003
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take full
advantage of Windows 8 functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a refund subject
to the refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).

Important Notice about Customer Self-Repair Parts
CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an
authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair
parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for
Authorized Service Provider only parts," can damage the computer or void your warranty.
iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for Safety
of Information Technology Equipment (IEC 60950-1).
v

vi Safety warning notice

Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 6
Identifying components ........................................................................................................................................ 6
Using the action keys ........................................................................................................................................... 11
Labels ................................................................................................................................................................... 12
3 Illustrated parts catalog .............................................................................................................................. 13
Computer major components ............................................................................................................................. 13
Display assembly subcomponents ..................................................................................................................... 22
Miscellaneous parts ............................................................................................................................................. 25
4 Removal and replacement procedures preliminary requirements .................................................................... 26
Tools required ...................................................................................................................................................... 26
Service considerations ........................................................................................................................................ 26
Plastic parts ....................................................................................................................................... 26
Cables and connectors ...................................................................................................................... 27
Drive handling ................................................................................................................................... 27
Grounding guidelines ........................................................................................................................................... 28
Electrostatic discharge damage ....................................................................................................... 28
Packaging and transporting guidelines ......................................................................... 29
Workstation guidelines ................................................................................................... 29
Equipment guidelines ..................................................................................................... 30
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures ................................................................................................................. 31
Battery ............................................................................................................................................... 32
Optical drive ...................................................................................................................................... 33
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 35
Component replacement procedures ................................................................................................................. 35
Keyboard/top cover .......................................................................................................................... 36
Display panel ..................................................................................................................................... 40
WLAN module .................................................................................................................................... 50
TouchPad button board .................................................................................................................... 52
vii

Battery board (select models only) .................................................................................................. 53
Optical drive connector ..................................................................................................................... 54
Subwoofer ......................................................................................................................................... 55
USB board .......................................................................................................................................... 56
Hard drive .......................................................................................................................................... 57
System board .................................................................................................................................... 58
Solid state drive ................................................................................................................................ 65
Speakers ............................................................................................................................................ 67
Memory modules .............................................................................................................................. 68
RTC battery ........................................................................................................................................ 70
Fingerprint reader board (select models only) ................................................................................. 71
Power connector ............................................................................................................................... 72
Fan ..................................................................................................................................................... 73
Heat sink ............................................................................................................................................ 74
Power button board .......................................................................................................................... 76
7 Using Setup Utility (BIOS) – Windows 10 ........................................................................................................ 77
Starting Setup Utility (BIOS) ................................................................................................................................ 77
Updating Setup Utility (BIOS) .............................................................................................................................. 77
Determining the BIOS version ........................................................................................................... 78
Downloading a BIOS update .............................................................................................................. 78
Synchronizing a tablet and keyboard (select products only) ............................................................................. 79
8 Using HP PC Hardware Diagnostics (UEFI) – Windows 10 .................................................................................. 80
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 81
9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) – Windows 8.1 ............................................. 82
Starting Setup Utility (BIOS) ................................................................................................................................ 82
Updating the BIOS ................................................................................................................................................ 82
Determining the BIOS version ........................................................................................................... 82
Downloading a BIOS update .............................................................................................................. 83
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 84
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 84
10 Using Setup Utility (BIOS) and System Diagnostics – Windows 7 .................................................................... 85
Starting Setup Utility (BIOS) ................................................................................................................................ 85
Updating the BIOS ................................................................................................................................................ 85
Determining the BIOS version ........................................................................................................... 85
Downloading a BIOS update .............................................................................................................. 86
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 87
viii

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 87
11 Using Setup Utility (BIOS) and System Diagnostics – Ubuntu Linux ................................................................. 88
Starting Setup Utility ........................................................................................................................................... 88
Using Setup Utility ............................................................................................................................................... 88
Changing the language of Setup Utility ............................................................................................ 88
Navigating and selecting in Setup Utility .......................................................................................... 88
Displaying system information ......................................................................................................... 89
Restoring factory default settings in Setup Utility .......................................................................... 89
Exiting Setup Utility ........................................................................................................................... 89
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 89
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 90
12 Specifications ........................................................................................................................................... 91
Computer specifications ...................................................................................................................................... 91
43.9-cm (17.3-in), HD+ display specifications .................................................................................................... 92
39.6-cm (15.6-in) display specifications ............................................................................................................ 93
Hard drive specifications ..................................................................................................................................... 93
DVD±RW SuperMulti Double-Layer Combination Drive specifications .............................................................. 94
13 Backing up, restoring, and recovering – Windows 10 ..................................................................................... 95
Creating recovery media and backups ................................................................................................................ 95
Creating HP Recovery media (select products only) ........................................................................ 96
Using Windows Tools ........................................................................................................................................... 97
Restore and recovery .......................................................................................................................................... 97
Recovering using HP Recovery Manager .......................................................................................... 98
What you need to know before you get started ............................................................ 98
Using the HP Recovery partition (select products only) ................................................ 99
Using HP Recovery media to recover ............................................................................. 99
Changing the computer boot order .............................................................................. 100
Removing the HP Recovery partition (select products only) ....................................... 100
14 Backing up, restoring, and recovering – Windows 8.1 .................................................................................. 101
Creating recovery media and backups .............................................................................................................. 101
Creating HP Recovery media ........................................................................................................... 101
Restore and recovery ........................................................................................................................................ 102
Recovering using HP Recovery Manager ........................................................................................ 103
What you need to know ................................................................................................ 103
Using the HP Recovery partition (select models only) ................................................ 103
Using HP Recovery media to recover ........................................................................... 104
ix

Changing the computer boot order .............................................................................. 104
Removing the HP Recovery partition ............................................................................................. 104
15 Backing up, restoring, and recovering – Windows 7 ..................................................................................... 105
Creating backups ............................................................................................................................................... 105
Creating recovery media to recover the original system ............................................................... 105
What you need to know ................................................................................................ 105
Creating the recovery media ...................................................................... 106
Creating system restore points ...................................................................................................... 106
What you need to know ................................................................................................ 106
Creating a system restore point ................................................................................... 106
Backing up system and personal information ............................................................................... 106
Tips for a successful backup ........................................................................................ 107
What you need to know ................................................................................................ 107
Creating a backup using Windows Backup and Restore .............................................. 107
Restore and recovery ........................................................................................................................................ 108
Restoring to a previous system restore point ................................................................................ 108
Restoring specific files .................................................................................................................... 108
Restoring specific files using Windows Backup and Restore ...................................... 108
Recovering the original system using HP Recovery Manager ........................................................ 108
What you need to know ................................................................................................ 108
Recovering using HP Recovery partition (select models only) .................................... 109
Recovering using the recovery media .......................................................................... 109
Changing the computer boot order ........................................................... 109
16 Backing up, restoring, and recovering – Ubuntu Linux ................................................................................. 111
Performing a system recovery .......................................................................................................................... 111
Creating the restore DVDs .............................................................................................................. 111
Creating a restore image on a USB device ...................................................................................... 111
Performing recovery using the restore media ............................................................................... 112
Backing up your information ............................................................................................................................. 112
17 Power cord set requirements .................................................................................................................... 114
Requirements for all countries ......................................................................................................................... 114
Requirements for specific countries and regions ............................................................................................. 114
18 Recycling ................................................................................................................................................ 116
Index ........................................................................................................................................................... 117
x

1 Product description
Category Description
Product Name HP ENVY 17 Notebook PC
HP ENVY m7 Notebook PC
HP ENVY 15 Notebook PC
Processors Processors are attached to the system board.
●Intel® Core™ i7-5500U 2.4-GHz (SC turbo up to 3.0-GHz) processor (1600-MHz FSB, 4.0-MB L3 cache,
dual core, 15 W)
●Intel Core i7-5200U 2.2-GHz (SC turbo up to 2.7-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache,
dual core, 15 W)
●Intel Core i7-4720HQ 2.6-GHz (SC turbo up to 3.6-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache,
quad core, 47 W)
●Intel Core i7-4710HQ 2.5-GHz (SC turbo up to 3.5-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache,
quad core, 47 W)
●Intel Core i7-4700HQ 2.4-GHz (SC turbo up to 3.4-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache,
quad core, 47 W)
●Intel Core i7-4510U 2.0-GHz (SC turbo up to 3.1-GHz) processor (1600-MHz FSB, 4.0-MB L3 cache,
dual core, 15 W)
●Intel Core i5-4210U 1.7-GHz (SC turbo up to 2.7-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache,
dual core, 15 W)
●Intel Core i5-4200U 1.6-GHz (SC turbo up to 2.6-GHz) processor (1600-MHz FSB, 3.0-MB L3 cache,
dual core, 15 W)
Chipset Intel HM87 Express Chipset
Intel Wildcat Point-LP PCH (integrated in MCP)
Graphics Internal graphics:
●Intel HD Graphics 4600 (Intel Core i7-4720HQ)
●Intel IrisTM Pro Graphics 5200 (Intel Core i7-4750HQ)
●Intel HD Graphics 5500 (Intel Core i7-5500U, i5-5200U)
Supports HD Decode, DX11, and HDMI
Supports Optimus
Supports GPS (GPU Performance Scaling)
Switchable discrete graphics:
●NVIDIA N15P-GT (GeForce GTX 850M) with 4096 MB of dedicated video memory (256Mx16 DDR3 900
MHz x 8 PCs, 1 GHz downgraded to 900 MHz))
●NVIDIA N155-GT (GeForce 840M) with 2048 MB of dedicated video memory (256Mx16 DDR3 900 MHz
x 4 PCs, 1 GHz downgraded to 900 MHz)
Panel 17.3" high-definition (HD) + light-emitting diode (WLED) BrightView (1600x900) display, (wedge 6.0mm)
SVA, Color Gamut 60%, supports LVDS, 200 nits non-touch only
1

Category Description
17.3" HD + (WLED) Antiglare (1600x900) display, (wedge 6.0mm) SVA, Color Gamut 60%, supports LVDS,
200 nits touch only
17.3" FHD, WLED AntiGlare (1920x1080) (wedge 6.0mm) WVA, Color Gamut 72%, supports LVDS, 300 nits
both touch and non-touch
15.6" HD WLED BrightView (1366x768) flat (3.8mm) SVA 200 nits, LVDS, non-touch only
15.6" HD WLED Antiglare (1366x768) flat (3.8mm) SVA 200 nits, LVDS, Touch only
15.6" FHD WLED Antiglare (1920x1080) slim (3.2mm) SVA 300 nits, LVDS, both touch and non-touch
15.6" FHD WLED Antiglare (1920x1080) slim (3.2mm) SVA 220 nits/250nit bridged to 220 nits, eDP, 3D,
LVDS, touch only UWVA, IPS
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Touch solution with flush glass, multitouch enabled
Support LVDS (co-layout with eDP1.3+PSR)
Memory Two SODIMM slots
DDR3L-1600 MHz Dual Channel Support
Supports up to 16 GB of system RAM in the following configurations:
●4096 MB total system memory (4096×1)
●8192 MB total system memory (4096×2)
●8192 MB total system memory (8192×1)
●12288 MB total system memory (8192MB +4096)
●16384 MB total system memory (8192×2)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives
use the same bracket)
Support M.2 SATA Storage (Port0)
Accelerometer / HDD protection support
Supports the following hard drives:
●2.0 TB 5400-rpm, 9.5-mm
●1.5 TB 5400-rpm, 9.5-mm
●1 TB 5400-rpm, 9.5-mm
●750 GB 5400-rpm 9.5-mm
●500 GB 5400-rpm 7mm/9.5mm For use only on HP ENVY 15 Notebook PC only
Hybrid configurations
●1 TB 5400 + 8 GB NAND Hybrid HDD 9.5mm
●750 GB 5400 + 8 GB NAND Hybrid HDD 9.5mm
Solid-state drive Only configured with system memory up to 8 GB:
●256 GB M.2 SATA (MLC)
●256 GB M.2 SATA (TLC)
Dual Storage Configuration For use only on HP ENVY 17 computer models
●1TB (5400) 9.5mm + 256 GB M.2 SATA SSD (TLC)
2 Chapter 1 Product description

Category Description
●1TB (5400) 9.5mm + 256 GB M.2 SATA SSD (MLC)
Optical drives Fixed
Serial ATA
9.5-mm tray load
Supports the following optical drives:
●DVD+/-RW Double-Layer SuperMulti
●Blu-ray Disc ROM DVD±R/RW with SuperMulti for use on select HP ENVY 17 and 15 Notebook PCs
Support Zero-Power ODD
Support M-disc
External optical drives External USB
Serial ATA
12.7-mm and 9.5–mm tray load
Supports the following external optical drives:
DVD+/-RW DL SuperMulti
Audio and video Dual integrated stereo speakers and subwoofer
HD Beats audio
HP TrueVision high-definition webcam (fixed, no tilt + activity LED, 1PC, USB 2.0 M-JPEG, 1280×720 by 30
frames per second)
Dual array digital microphones with appropriate software - beam forming, echo cancellation, noise
suppression
Subwoofer
Support Dragon Assistant Voice Recognition (select models only)
Ethernet Integrated 10/100/1000 GB network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Supports Intel Wireless Display (WiDi) (select models only)
Antenna support for 802.11a/b/g/n with MIMO support 2×2
Compatible with Miracast-certified devices
Supports the following WLAN formats:
●Realtek RTL8188EE 802.11 b/g/n 1x1 Wi-Fi Adapter
●Qualcomm Atheros AR9485 802.11 b/g/n 1x1 Wi-Fi Adapter
●QCA 9565 802.11bgn 1x1 Wi-Fi + Bluetooth 4.0 Combo Adapter
●Broadcom BCM43142 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter
●Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 Combo Adapter
●Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter non-Vpro version for
use on HP ENVY 17 Notebook PC models only
External memory card Push-push insertion/removal
Supports memory cards such as Secure Digital SD/SDHC/SDXC.
3

Category Description
Internal card ●One half-size mini-card slot for WLAN
●One 2280 M.2 slot for SSD
Ports ●HDMI version 1.4 supporting 1920 ×1800 @ 60Hz
●Combination audio-out/audio-in (stereo) port, supports jack detection
●USB 3.0 (3 ports)
●RJ-45 (Ethernet, includes link and activity lights)
●AC Smart Pin power adapter plug
●Fingerprint Reader for select HP ENVY 15 and select 17 Notebook PC models only
Keyboard/pointing
devices
Full-size keyboard with numeric keypad
●Backlit island-style keyboard in black finish
●Backlit island-style keyboard in natural silver finish
●Non-Backlit island-style keyboard in black finish (select models only)
HP Control Zone Trackpad
Taps enabled as default
Multitouch gestures enabled
Support Windows Modern Trackpad Gestures
Power requirements Supports the following HP AC adapters:
●45 W (4.5mm connector) (select models only)
●65 W (4.5mm connector) (select models only)
●65 W EM (4.5mm connector) (select models only)
●90 W (4.5mm connector) (select models only)
●90 W EM (4.5mm connector) (select models only)
1 meter length power cord
Battery life enhancement
Supports the following batteries:
●4–Cell battery - 41 Whr (2.8 Ah), supports fast charge (select models)
●4–Cell battery - 48 Whr (3.2 Ah), supports fast charge
Operating system Preinstalled:
●Windows 10 Home High-End Multilanguage
●Windows 8.1 (64-bit)
●Windows 8.1 (CPPP)
●Windows 7 Professional
●Ubuntu
Serviceability End-user replaceable parts
●Battery
●AC adapter
4 Chapter 1 Product description

Category Description
●Optical drive
●Hard drive
●Memory
●WLAN module
In Box HDMI-to-VGA adapter (select models only)
5

2 External component identification
Identifying components
Depending on the model, your computer may have some of the following components. To see which
components are specific to your model, refer to the Setup Instructions poster provided in the computer box.
Component Description
AC adapter light ●On: The AC adapter is connected and the battery is
charged.
●Off: The computer is using battery power.
‒ or –
●White: The computer is connected to external power and
the battery is charged from 90 to 99 percent.
●Amber: The computer is connected to external power and
the battery is charged from 0 to 90 percent.
●Blinking amber: A battery that is the only available power
source has reached a low battery level. When the battery
reaches a critical battery level, the battery light begins
blinking rapidly.
●Off: The battery is fully charged.
Action keys Execute frequently used system functions.
NOTE: On select models, the f5 action key turns the radiance
backlight keyboard (also known as keyboard backlight) feature
off or on.
Airplane mode key (also referred to as the
wireless button)
Turns the airplane mode and wireless feature on or off.
NOTE: A wireless network must be set up before a wireless
connection is possible.
Audio-out (headphone)/Audio-in (microphone)
jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-
in (microphone).
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this document:
Windows 10:
1. Type support in the taskbar search box, and then select
the HP Support Assistant app.
6 Chapter 2 External component identification

Component Description
– or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specifications tab, and then
select User Guides.
Windows 8:
▲From the Start screen, type support, and then select the
HP Support Assistant app.
– or –
From the Windows desktop, click the question mark icon in
the notification area, at the far right of the taskbar.
Windows 7:
▲Select Start > Help and Support > User Guides.
Battery bay Holds the battery.
Battery lock Locks the battery in the battery bay.
Battery release latch Releases the battery.
Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
esc key Displays system information when pressed in combination with
the fn key.
Fingerprint reader Allows a fingerprint logon to Windows, instead of a password
logon.
fn key Executes frequently used system functions when pressed in
combination with the esc.
Hard drive light ●Blinking white: The hard drive is being accessed.
●Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
HDMI port Connects an optional video or audio device, such as a high-
definition television, any compatible digital or audio component,
or a high-speed High-Definition Multimedia Interface (HDMI)
device.
HP Triple Bass Reflex Subwoofer Provides superior bass sound.
Integrated numeric keypad When num lock is on, it can be used like an external numeric
keypad.
Internal display switch Turns off the display and initiates Sleep if the display is closed
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
Internal microphones Record sound.
Left control zone Textured area that allows you to perform additional gestures.
Left TouchPad button Functions like the left button on an external mouse.
Identifying components 7

Component Description
Memory card reader Reads optional memory cards that enable you to store, manage,
share or access information.
To insert a card:
▲Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
▲Press in on the card it until it pops out.
Mute light ●Amber: Computer sound is off.
●Off: Computer sound is on.
num lock key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
Optical drive Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
Power button ●When the computer is off, press the button to turn on the
computer.
●When the computer is on, press the button briefly to
initiate Sleep.
●When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power
options.
Windows 10: Type power in the taskbar search box, and then
select Power and sleep settings.
– or –
Right-click the Start button, and then select Power Options.
Windows 8:
▲From the Start screen, type power, select Power and
sleep settings, and then select Power and sleep from the
list of applications.
‒ or –
From the Windows desktop, right-click the Start button,
and then select Power Options.
Windows 7: To learn more about your power settings: Select
Start > Control Panel > System and Security > Power Options.
Power connector Connects an AC adapter.
8 Chapter 2 External component identification

Component Description
Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts off power to the display
and other components.
●Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
Right control zone Textured area that allows you to perform additional gestures.
Right TouchPad button Functions like the right button on an external mouse.
RJ-45 (network) jack/status lights Connects a network cable.
●White: The network is connected.
●Amber: Activity is occurring on the network.
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
Speakers Produce sound.
TouchPad zone Reads your finger gestures to move the pointer or activate items
on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub. Standard USB ports
will not charge all USB devices or will charge using a low current.
Some USB devices require power and require you to use a
powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is off.
USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
Vents Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. The number of
vents varies depending on the computer model. It is normal for
the internal fan to cycle on and off during routine operation.
Webcam
‒ or –
3D camera (select models only)
Records video and captures photographs. Some models allow
you to video conference and chat online using streaming video.
Windows 10: Type camera in the taskbar search box, and then
select Camera.
Windows 8:
▲To use the webcam or 3D camera:
From the Start screen, type camera, and then select
Camera from the list of applications.
Windows 7: For information on using the webcam, select Start >
All Programs > Communication and Chat > Cyberlink YouCam.
Identifying components 9

Component Description
NOTE: A 3D camera captures 3D images and displays them on
the computer screen. It includes additional hardware (a 3D
camera sensor and a 3D laser projector) plus special software.
To learn more about using a 3D camera, open the Intel
RealSense app Welcome to Intel RealSense. To access the 3D
camera apps, go to the Intel RealSense Technology app.
Webcam light On: The webcam is in use.
Windows application key Displays options for a selected object.
Windows key Returns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to the
previous screen.
WLAN antennas Send and receive wireless signals to communicate with WLANs.
NOTE: The antennas are not visible from the outside of the
computer. For optimal transmission, keep the areas
immediately around the antennas free from obstructions. For
wireless regulatory notices, see the section of the Regulatory,
Safety, and Environmental Notices that applies to your country
or region.
To access this document:
Windows 10:
1. Type support in the taskbar search box, and then select
the HP Support Assistant app.
– or –
Click the question mark icon in the taskbar.
2. Select My PC, select the Specifications tab, and then
select User Guides.
Windows 8 or Windows 7:
▲Select the HP Support Assistant app on the Start screen,
select My computer, and then select User guides.
10 Chapter 2 External component identification