LG WB21EB User manual

Installation Manual
Wall Mount
Support
Before use of this product, please
read “Safety Precautions” to
ensure trouble-free use.
After reading the installation
manual, store it in a convenient
place for future reference.
WB21EB
www.lg.com
Copyright © 2021 LG Electronics Inc.
All Rights Reserved.
*MFL71795404*
(2105-REV00)

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Accessories
Wall mount fixing
anchors 8pcs
Wall mount
fixing screws
8pcs
Installation Manual Paper BOX

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Safety Precautions
- Professional installers should read
this manual carefully to ensure
proper installation.
- Professional installers should
forward this manual to customers
after installation and encourage
them to read and store it in a
convenient place for future
reference.
After reading the installation
manual, keep it in a convenient
place for future reference.
Caution
Ask a professional installer
appointed by the store for
installation of the product.
Installation by someone other than a
professional installer is extremely
dangerous and may result in personal
injury.
Contact a professional installer
appointed by the store prior to
moving or replacing the product
after installation.
Installation is a technical task and
safety issues may arise if an individual
attempts to install or move the
product personally.
When installing the product on a
wall, do not hang the power line or
signal cables from the back of the
TV.
This can damage the cords, resulting
in a fire, electrical shock or
malfunction of the product.
Do not install the product in an
unstable site that cannot withstand
its weight.
If the installation site lacks sufficient
rigidity, the product may fall and
cause personal injury.
Do not hang on the product or
subject it to severe impact after
installation.
Doing so may cause the product to
fall and cause personal injury.

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Warning
Install the product according to the
instructions in the installation
manual.
Failure to install the product
according to the instructions in the
installation manual can result in
serious personal injury or product
damage.
Make sure a wall is available prior to
proceeding with installation. Make
use of the anchors and screws
provided with the product.
Use of any unauthorized anchors or
screws may not support the product's
weight, which poses safety risks.
Do not wipe the product with a wet
towel or use any heating equipment
or humidifier under the place where
the product is installed.
Liquid water or vapor may enter the
product and excessive heat may cause
fire, electric shock, or malfunction.
Unplug the product’s power cord
from the wall outlet before
installing.
Installing the product while the power
cord is plugged in may result in
electric shock or fire.
Connect the product with the
supplied cable. Use of an
unauthorized cable may result in
damage by friction with the wall.
Make sure to use the supplied cable
gender.
(This may vary by model.)
Be sure to have at least two people
when installing the product or
adjusting the product’s height after
installation.
Attempting to perform installation or
adjustments personally may result in
personal injury or damage to the
product.
When drilling in the wall for
installation, be sure to use drill bits
and drills of the specified diameter.
Follow the instructions for the hole
depth.
Drilling and installing the product in
ways other than specified in the
installation manual may result in an
unstable installation and potential
safety issues.

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Do not install the product near a
fire sprinkler or detector, a place
where vibration or shock may occur
or near a high-voltage wire or
power source.
Do not install the product with bare
hands. Be sure to wear work gloves.
Attempting installation without work
gloves may cause personal injury.

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Before Installation
* Do not use the product for any
purpose other than installing the TV
on a wall.
* Avoid product damage and safety
accidents caused by careless
installing or use of improper or
unauthorized wall mount.
* Follow the instructions in the
installation manual for a convenient
installation of the wall mount.
* Immediately discontinue installation
and contact the service center if you
cannot fully understand the
installation process.
Use a professional installer if any
installation issues remain after the
inquiry.
* Installation of this product on a
concrete wall or wood stud is
recommended. Installation of this
product on other surfaces (Dry wall,
plywood, bricks, etc.) is not
recommended. Improper installation
may result in the product falling.
* When installing the Full Contact
Wall Mount, the TV may not be
contacted firmly against the wall
due to some wall conditions.
* Install the product only on a vertical
wall.
Do not install on a tilted wall that
exceeds building standards or on the
heavily titled wall or ceiling.
LG is not responsible for problems
caused by improper installation of
the product, e.g., heavily tilted walls
and ceilings.
* Check the enclosed accessories
before installation. We are not
responsible for any lost or damaged
accessories after the inner
packaging is opened.
* When an infant or small child
swallows the enclosed accessories,
various safety accidents such as
choking may occur. Keep the
enclosed accessories out of the
reach of infants and children.
* When tightening screws, tighten
until fully snug. Avoid using
excessive force when tightening the
screws. Doing so may damage the
wall and product or reduce the
rigidity or performance of the
product.

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Before Installation
* Do not use the product for any
purpose other than installing the TV
on a wall.
* Avoid product damage and safety
accidents caused by careless
installing or use of improper or
unauthorized wall mount.
* Follow the instructions in the
installation manual for a convenient
installation of the wall mount.
* Immediately discontinue installation
and contact the service center if you
cannot fully understand the
installation process.
Use a professional installer if any
installation issues remain after the
inquiry.
* Installation of this product on a
concrete wall or wood stud is
recommended. Installation of this
product on other surfaces (Dry wall,
plywood, bricks, etc.) is not
recommended. Improper installation
may result in the product falling.
* When installing the Full Contact
Wall Mount, the TV may not be
contacted firmly against the wall
due to some wall conditions.
* Install the product only on a vertical
wall.
Do not install on a tilted wall that
exceeds building standards or on the
heavily titled wall or ceiling.
LG is not responsible for problems
caused by improper installation of
the product, e.g., heavily tilted walls
and ceilings.
* Check the enclosed accessories
before installation. We are not
responsible for any lost or damaged
accessories after the inner
packaging is opened.
* When an infant or small child
swallows the enclosed accessories,
various safety accidents such as
choking may occur. Keep the
enclosed accessories out of the
reach of infants and children.
* When tightening screws, tighten
until fully snug. Avoid using
excessive force when tightening the
screws. Doing so may damage the
wall and product or reduce the
rigidity or performance of the
product.
* Avoid installing a TV that exceeds
the specified tensile load, and do not
allow any external force to be
applied to the product.
* Avoid accidents by using work tools
with care during installation.
* After installing the product, ensure
its use in close contact with a wall.
If the product is not positioned
against a wall, the product may be
unstable or damaged.
<Tools for Installation>
"+" shaped screwdriver (manual or
electric) / level / drill / Ø8mm drill bit
for concrete or Ø4mm drill bit for
steel
How to x the TV on
the wall
* Please use the TV close to the wall
after installation.

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How to install
-The appearance of tools may differ
from the enclosed images.
-Always consult a professional
when installing a wall mount.
1
Wearing gloves
2
How to fix anchors and screws
Please make sure that:
-Check that the material and
thickness of the wall and finishing
material comply with the
installation manual. Before
beginning the mounting process,
you must be sure the wall is able
to support the weight of the TV.
-Should use the enclosed anchors
and screws on crack-free concrete
walls.
-Never install the product on a
plasterboard or wall made of paper
or medium-density fiberboard
(MDF). When it is necessary to
install the product on such wall,
anchor screws must be fastened
to retaining walls (concrete) or
wood Stud inside the finishing
material.
-The wall mount should be attached
to a stud.This usually will not be a
problem, but depending on
individual circumstances, there
may be cases when the ability to
mount into a studis not possible.
In this case, there are a variety of
drywall anchors, such as toggle
bolts, which may provide a
solution.If using drywall anchors,
please be sure the anchors and the
wall have the ability to support the
weight of your TV. Please note that
the supplied anchors may not be
the correct ones for your individual
situation, so you should check with
a local professional.

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-Other unspecified walls must be
capable of supporting pullout loads
of over 70 kgf (686 N) and shear
loads of over 100 kgf (980 N) per
fastener.
-Use an Ø 8 mm drill bit for
concrete and a hammer (impact)
drill or Ø 4 mm drill bit for wood
stud to drill holes.
(For installation on concrete wall)
Anchors for fixing the wall mount
Screws for fixing the wall mount
a.Drill holes in anchor locations with a
drill bit of Ø 8 mm to a depth of 80
mm to 100 mm.
b.Clean the drilled holes.
c.Insert the enclosed anchors for
fixing the wall mount into the holes.
(Use a hammer when inserting
anchors.)
d.Push the wall mount support closely
toward the wall to match the hole
locations.
e.Tighten screws for fixing the wall
mount to the holes. At this time,
tighten the screws with the torque
more than 45 kgf/cm to 60 kgf/cm.

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(For installation on wood stud)
Use the Ø 4 mm drill bit for wood to
drill holes with the depth of 76 mm.
(Clean the drilled hole.)
Drywall
Wood stud
76mm
Without using the wall mounting
anchor, fasten the wall mounting
screw directly to the wood stud.
1 5 6 2
3 7 8 4
1 ~ 4
5 ~ 8

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3
How to install the wall mount
support
-It is recommended that this
product be installed only on
concrete walls. Installing it
elsewhere (e.g. walls made of
wood, plywood, bricks, etc.) is
not recommended and may result
in the product falling.
→Align the wall mount support with
the wall where you want to install
the wall mount support, mark the
places where the wall screws will
be fixed and remove the wall
mount support.
→Refer to the following picture to
fix the wall mount support.
→Use a level to verify that the wall
mount is positioned horizontally.
→If the screw cannot be tightened in
the designated position, do so in
the position nearest the original.
However, do not change more than
2 positions from the designated
position.
→Fix 2 wall mount fixing screws
each on the top left and right and
2 others each on the bottom left
and right.
→At this time, use a "+" shaped
screwdriver (manual or electric) to
turn the screw so that the wall,
the wall mount support, and the
screws come into close contact.

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4
How to combine the wall
mount support and TV
1. Pull the wall mount bracket
installed on the wall forward as much
as possible.
- Use tools if necessary.
2. Fold the anti-push paper into a box.
- Take out the anti-push paper, and
fold it into a box along the folding
lines.
- Press the marked part to fix the
shape.
3. Insert the anti-push paper box
inside the bracket to prevent the
bracket from being pushed back while
installing the TV.
- Place the box with the front/back
arrows on the box facing up.
- After inserting the anti-push paper
box, push the bracket so that the
box does not fall off.

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4. Push the two safety pins on the left
and right sides of the bracket to open
them.
5. Lay the TV down, insert the power
cord into the slot on the back of the
TV, and fix it.
6. Align the power cord and other
cables using the cable holder.
Caution: Keep the cables within the
designated area. (Cables outside the
designated area may prevent the TV
from being attached to the wall.)
12

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7. With the TV lying down, remove the
upper cover.
12 3
8. Mount the TV to the wall mount
bracket.
- Insert the spacer screws on the TV
into the holes on the bracket
attached to the wall.
- With the spacer screws inserted
into the hole, lower the TV to
secure them.
- Check if the TV is securely fixed by
pulling out the bottom of the TV.
- When mounting a TV with a speaker
attached, hold the TV and lift it up.
Do not hold the speaker.
Caution: Ensure two or more people work
together when mounting the TV. (If the
product is lifted by one person, it may fall
and result in injury or damage.)
Be careful not to trap the power cord
between the wall mount bracket and the
TV when mounting the TV. (If the power
cord becomes trapped, it may result in
product damage.)

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9. Remove the anti-push paper box.
- Pull the TV forward as much as
possible to make it easier to remove
the box.
10. Pull the two safety pins on the
left and right sides of the bracket to
close them.
Caution: Ensure the safety pins are
closed and secured. (If the product is
moved with the safety pins open, it
may fall and result in injury or
damage.)
If a safety pin is out of reach, make
space by pulling one side of the TV
forward and pushing the other side to
the wall, and lock/unlock the safety
pin.

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11. Push the TV until it makes close
contact with the wall.
- Gently push the top and bottom of
the TV without excessive force.
- Push the center of the TV gently
once more to mount it tight to the
wall.
12. If the installed product is not level,
you can level it by hand.
- Push the side of the TV with your
hand and move it in the desired
direction.

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5
How to connect additional
cables while watching TV
1. Pull the TV forward.
- Gently pull the top and bottom
sides of the TV, and pull from the
left side to check where the cables
connect.
2. Once the TV has been pulled out,
you can now begin connecting the
cables.
- Getting as far behind the TV as
possible, line up your cables utilizing
the cable holder.
Caution: Make sure the cables are not
placed outside the designated area.
(Cables outside the designated area
may prevent the TV from being
attached to the wall.)
1
2
2

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3. Push the TV until it makes close
contact with the wall.
- Gently push the top and bottom of
the TV without excessive force.
- Push the centre of the TV gently
once more to mount it tight to the
wall.
4. If the installed product is not level,
you can level it by hand.
- Push the side of the TV with your
hand and move it in the desired
direction.

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Product Specications
(mm)
130
90
190 300 400 408
Model name WB21EB
Width (mm) 452
Height (mm) 129
Depth (mm) 13
Weight (kg) 1.2
Maximum tensile load
(kg)
50
Screws Distance (mm) 180 x 55