LifeShield HomeView CMC1000 User manual

~ LifeShield
SECURITY
Camera Installation Instructions
Model CMC1000
Contact Information
Website: www.LifeShield.com
Mail: LifeShield, Inc. Customer Support
770 Township Line Road, Suite 350
Yardley, PA 19067
Phone: [phone]
E-mail: [email protected]

be deleted on the LifeShield web portal. Wait at least 30 seconds
then try re-adding it to the LifeShield system.
3. Do the Cameras pan or move?
No. The Cameras are fixed position (once mounted).
4. Why isn't wireless working?
Connecting the Ethernet cable will disable the Wireless interface. The
Wireless and Ethernet interfaces cannot be used simultaneously. The
Ethernet interface should be used to configure the Camera. After the
wireless settings are correct, the Wireless interface can be used by
unplugging the Ethernet cable.
1. What is the difference between Basic and Advanced Camera
Service?
Basic Camera Service is free of charge with the purchase of a
Camera. It allows you to take snapshots or record up to 30 seconds
of video from each Camera in the event of an alarm. Snapshots and
video clips can be viewed in www.lifeshield.com. Advanced Camera
Service adds the ability to view live video, capture larger videos and
snapshots, and set up custom triggers for taking snapshots and
videos. Custom triggers are used to capture events in your home
triggered by sensors or Arming/Disarming.
5. Why won't my Camera recognize my router SSID?
• The SSID is case-sensitive.
• If there is a space in your SSID, change the SSID so there is no
space and try again.
• Your SSID may not be broadcast. Reference the instructions that
came with your router for more information.
2. How many snapshots and videos can I store?
Several factors determine the size of each snapshot and video clip
such as the size of the image (medium or large) and the length of
the video you capture. For example, Cameras set to 'large' and '30
seconds' will store approximately 2000 snapshots and 200 videos.
Cameras set to 'medium' and '10 seconds' will store approximately
5000 snapshots and 1 000 videos.
Frequently Asked Questions
6. How do I change my router settings?
• Search the web for your exact make and model. Most manufac-
turers maintain their instructions online.
• Try browsing to 192.168.0.1 or 192.168.1.1 Many routers use
this address for the administration screen. A user name and
password will be required. This information should be available in
the manufacturer's instructions.
7.1 cannot remember my router SSID/password.
• Most routers can be reset using a physical button on the router.
Refer to the router instructions for more information. Resetting
your router will restore factory settings. This could cause other
computers or devices to stop communicating with your router.
Refer to the router instructions and/or the person who set up your
router for more information.
• Once you have reset your router, the default settings can be used.
Refer to the router instructions for more information.
8. The Camera was worf<ing, but has stopped worf<ing.
• Ensure that power is connected.
• Ensure that the Ethernet cable is connected
• Check LED indicators to make sure the Camera is connected to
a network
• Ensure the settings on your router match the settings for the
Camera. If you have recently changed your SSID, password or
security type, the Camera's information will also need to be
changed.
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INSTALLATION TIP - If you have physically connected all Cameras
to the network before Step 3 you will need to add them one at a time
by returning to <Add New> until all Cameras are found and added.
In this case it is better to wait until all Cameras are "added", then
change the names afterwards. Once they are added you can view
and rename them using www.lifeshield.com.
LifeShield Web portal
After the Camera has been added to the LifeShield system,
www.lifeshield.com can be used to set otller parameters for the
Camera, such as name, size of pictures, triggers, picture orientation,
and the settings for the Wireless interface. The Wireless interface on
the Camera will not operate until it has been configured on
www.lifeshield.com.
To edit the Camera name (optional) press DELETE to erase text and
use the keypad keys to type in a new name. Once you are satisfied
with the entered name, press OK.
Privacy Button
The privacy button can be used to temporarily suspend video
transmission if you are in view of the Camera and you do not want
anyone to remotely view you. To enable privacy, press the privacy
button. Button will light green when activated. To disable privacy,
press the privacy button again. Green light will go out when video
transmission resumes.
WPS Button
DO NOT use the WPS button. Pushing this button may prevent the
Camera from adding to the LifeShield system properly. If the button
is accidentally pushed, power must be disconnected and then
reconnected before adding the Camera.
How To Reset The Camera
If for any reason the LifeShield system is not able to connect to the
Camera, resetting the Camera to factory defaults and re-adding it
may solve the problem. To reset the Camera, locate the "RESET"
button hole on the bottom right side of the Camera. Insert a paperclip
to depress the button and hold it there for at least 10 seconds. After
this procedure, the Power LED will blink 3 times to confirm that the
reset was completed successfUlly. If a Camera is reset, it must also
b) Second, third and fourth Camera Repeat the
steps above for each additional Camera, making
sure to add one Camera at a time.
1. On the Handset (or Console), Press MENU.
2. Scroll to Cameras, press SELECT and enter
Master Code.
3. Scroll to <Add New>, press SELECT and fol-
low the steps displayed on the LCD screen.
Install The Camera
The HomeView Camera must first be connected to your home's
router/modem in order to be set up and configured. The Wireless
interface will not operate until the Camera has first been added
using the Ethernet interface, the Camera has been configured on the
LifeShield web portal, and the Ethernet cable is then disconnected.
You must have a wireless router in order to use the Wireless interface
on the Camera.
Network LED
• Off Wireless or LAN not connected, or Camera is not sendingl
receiving data
• Green Steady Power On
• Green Blinking Sending/receiving data via Ethernet or wireless
• Amber should not be in this mode, remove power, wait 10
seconds, then reconnect power
Add the Camera to the LifeShield System
The HomeView Camera(s) must be sequentially
"added" to the LifeShield system in order to
function. You will need a Handset (or Console)
to add your Camera(s).
a) First Camera
1. Plug one end of the supplied Internet cable into the receptacle
labeled "LAN" on the back of the Camera. Plug the other end
either directly into your router/modem or into an available home
Ethernet wall plate receptacle (see NOTE).
2. Plug the supplied AC power adapter into the port on the back of
the Camera labeled "Power". Plug the other end into an available
AC power outlet.
3. Follow the steps in "Add the Camera to the LifeShield System"
section of this guide
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NOTE: Before adding a Camera, make sure that
the green "Power" LED is solidly lit.
The LifeShield system will search your home
network for the newly added Camera(s). As
it finds the newly added Camera you will be
prompted to name it, then press OK.
HomeView Camera Contents
Model CMC1000 HomeView Camera
AC power adapter
Camera stand
Device Guide
Internet cable (Ethernet)
Attach Camera to Stand
~ LifeShield
LifeShield Cameras connect to your system through the home's
Ethernet network and are accessible though www.lifeshield.com or
mobile.lifeshield.com. The Camera may used either with an Ethernet
cable or the WiFi in your home. In addition to live image viewing, you
can set up your Cameras to record snapshots or video clips, either
manually or through the use of automatic event triggers and have the
images stored on-line so you can view them later. The LifeShield
system will automatically set up a trigger event to capture a snapshot
or video clip on all available Cameras any time an alarm event
occurs. The LifeShield system can support up to four (4) Cameras.
Installing Your HomeView Camera(s)
Prior to adding the camera it is necessary to first install and activate
your LifeShield system. Following system activation you will need a
Handset and/or Console available for use in the Camera installation
process.
SECURITY
Attach Camera to stand as shown,
The Model CMC1000 HomeView Camera can be connected to your
home's routerlmodem in one of the following configurations shown
here. Choose which configuration best meets your needs and follow
the installation instructions for that connection method.
Wireless Antenna
Rotate the wireless antenna onto the threaded post to ensure clear
wireless communication. Antenna can be adjusted to obtain a better
signal. Best results are usually obtained by positioning the antenna
vertically. The Camera must be with range of your wireless router in
order to receive a WiFi signal.
LED Indicators (front of Camera)
Power LED
• Off Power Off
• Steady On Power On
• Blinking Start Up (15-20 seconds)

• Try rebooting the Camera.
9. Can the Camera be mounted outside?
No, the Cameras is not designed for outdoor use.
10. Why don't you support audio?
Certain laws regarding surveillance prevent LifeShield and other
companies from transmitting and storing audio without
permission from every person who might be recorded. Therefore,
we are required to disable the audio feature of the Camera.
11. What are the technical specifications?
• VGA Resolution (640 x 480) at 30 Frames-per-second
• MPEG-4 and M-JPEG
• 802.11 g Wireless and Wired 10/100 Base- T Ethernet
FCC Information
FCC Part 15
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
lIFESHIELD LIMITED WARRANTY FOR PRODUCTS AND
ACCESSORIES PURCHASED IN THE UNITED STATES OR CANADA
WHAT IS COVERED UNDER THIS WARRANTY
Subject to the limitations and exclusions contained below, LifeShield,
Inc. ("LifeShield") warrants the LifeShield-branded (inclUding all
embedded software) sold by LifeShield for use with the LifeShield
Home security System (the "Products") to be free from defects in
materials and workmanship under normal consumer usage and in
accordance with the accompanying instructions and documentation,
for the period(s) set forth below. This warranty extends only to the
first consumer purchaser, and is not transferable. LifeShield, at its
option, will at no charge repair, replace or refund the purchase price
of any Products that do not conform to this limited warranty. We may
use functionally equivalent reconditioned/ refurbished/pre-owned or
new Products or parts and we may retain all replaced Products or
parts. No data added to your Products, including but not limited to
component names and system preferences, will be reinstalled. This
limited warranty is the consumer's exclusive remedy, and applies
to new Products purchased by consumers in the United States or
Canada, which are accompanied by this written warranty.
PRODUCTS COVERED/LENGTH OF COVERAGE (the "Warranty
Period")
New Products: One (1) year from the date of purchase by the first
consumer purchaser of the Product.
Products That Are Repaired or Replaced.
The balance of the original warranty or for ninety (90) days from the
date returned to the consumer, whichever expires later.
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
HOW TO OBTAIN WARRANTY SERVICE OR OTHER INFORMATION
To obtain service or information, please call:
LifeShield Customer Service at: 1-888-392-2044
Or email usat:[email protected]
You will receive instructions on how to ship the Products, at your
expense, to a LifeShield Authorized Repair Center. To obtain service,
you must include:
a) a copy of your receipt, bill of sale or other comparable proof
of purchase
b) a written description of the problem
c) the complete physical address of the location where the
system was installed and most importantly
d) your address and telephone number and,
e) the "Return Merchandise Authorization" or "RMA" number
that LifeShield provides to you
WHAT IS NOT COVERED (EXCLUSIONS)
Normal Wear and Tear. Periodic repair and replacement of parts due
to normal wear and tear are excluded from coverage.
Ornamental Decorations. Ornamental decorations, such as
emblems and graphics and other decorative elements, are excluded
from coverage.
Abuse & Misuse. Defects or damage that result from the following
are excluded from coverage:
a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the Product;
b) contact with moisture, liquids, water, rain, extreme humidity,
heavy perspiration or makeup, sand, dirt or the like, food,
or proximity to or exposure to heat or cold, fire, flood, or
lightning;
c) other acts which are inconsistent with the instructions and
documentation that accompany the Products; and
d) use of the Products with any system other than the
LifeShield Home security System.
Use of Non-LifeShield Products and Accessories. Defects or dam-
age that result from the use of Non-LifeShield branded or
certified products, accessories, software or other peripheral equip-
ment are excluded from coverage, including without limitation de-
fects or damage to Products that result from such use are excluded
from coverage.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation, maintenance,
alteration, including without limitation, software changes, or
modification in any way by someone other than LifeShield, or its
authorized agents, are excluded from coverage.
Altered Products. Products with the following characteristics are
excluded from coverage:
a) serial numbers or date tags that have been removed, attered
or obliterated;
b) broken seals or Products that show evidence of tampering;
c) mismatched board serial numbers; or
d) nonconforming or non-LifeShield housings, antennas,
or parts.
Communication Services. Defects, damages, or the failure of
Products due to any communication service or signal not provided
directly by LifeShield is excluded from coverage.
9S7YLSOOJH
Out of Warranty Products. Defects or damages reported to
LifeShield after the Warranty Period are excluded from coverage.
Other Exclusions and Limitations
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY LIMITED IN DURATION TO THE
TERM OF THIS EXPRESSED WARRANTY. THE REPAIR OR REPLACE-
MENT AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY
IS THE SOLE AND EXCLUSIVE REMEDY OF THE CONSUMER, AND
L1FESHIELD'S SOLE AND EXCLUSIVE LIABILITY HEREUNDER, AND
IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED. IN NO EVENT SHALL L1FESHIELD BE LIABLE, WHETHER IN
CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT
GIVING RISE TO THE DAMAGES, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF
ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS,
LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE USE OF OR THE ABILITY OR INABILITY TO USE THE PRODUCTS
OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE
DISCLAIMED BY LAW.
SOME STATES AND JURISDICTIONS DO NOT ALLOW THE LIMITATION
OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR
A LIMITATION ON THE DURATION OF IMPLIED WARRANTIES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE OR FROM
ONE JURISDICTION TO ANOTHER.
This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state or from one jurisdiction to
another.
© LifeShield, Inc., 2010. Rev 3/2010.

(:l LifeShield
SECURITY
Dear LifeShield Customer:
Thank you
for purchasing LifeShield's new wireless HomeView Camera! Our new cameras
are Wi-Fi enabled, allowing you
to place cameras virtually anywhere you want within your
home. They also boast afastertransmission time. This means superior live video response,
allowingyou
to see what's going on in your home fasterthan ever before!
Setting
up your new camera(s)
Detailed instructions on adding your camera(s)
to the LifeShield system can be found in the
device guide included with yourcamera.
If you purchased the camera(s) with a new LifeShield system, you should initially setup and
activate the system
without the camerae s). After your system has been activated for 24
hours, the system's software will be updated and you will be able to add yourcamera(s) to
the system. At this point, they will be active and ready for use.
If you are an existing LifeShield customer, your system software has already been updated
to support the features of this new camera.
If you have any additional questions, please call 866-404-6775 or email us at
[email protected].
Sincerely,
The LifeShield Team
770 TOWNSHIP LINE ROAD, SUITE 350 I YARDLEY, PA 19067 IPH: 267.907.9779 I FX: 215.860.2398