Liveview gps Pt-8100n User manual

User Guide

OVERVIEW .................................................................................................................................................. 4

Lights ........................................................................................................................................................ 4

On/Oﬀ Buon ........................................................................................................................................... 4

Powering the PT-8100N On ...................................................................................................................... 4

Powering the PT-8100N Oﬀ ...................................................................................................................... 4

Checking Signal/Baery ............................................................................................................................ 4

When the PT-8100N Reports .................................................................................................................... 4

PT-8100N Baery Informaon ................................................................................................................... 5

PT-8100N Baery Reporng ..................................................................................................................... 5

How to Check Baery Status .................................................................................................................... 5

PT-8100N Baery Life ............................................................................................................................... 5

Safety Circuits ........................................................................................................................................... 5

Charger

Chargers .................................................................................................................................................... 6

Charging Times .......................................................................................................................................... 6

Placing the Device in the Slap ‘N’ Track Case ............................................................................................. 7

Connecng the MATE-N-LOK Connecons ............................................................................................... 7

Set the Reporng Interval ........................................................................................................................ 7

Placing the Slap ‘N’ Track Case on the Load .............................................................................................. 7

GPS Signals................................................................................................................................................ 7

Cellular Signals ......................................................................................................................................... 7

Consideraons ......................................................................................................................................... 8

Sensors ........................................................................................................................................................ 8

Baery ...................................................................................................................................................... 8

Inferred Moon ....................................................................................................................................... 8

Inferred Moon Exampl

Inferred Moon Example ......................................................................................................................... 9

Panic Buon ........................................................................................................................................... 10

Reporng Interval ..................................................................................................................................... 11

Special Instrucons for Seng the Reporng Interval ........................................................................... 11

Checking the Device Log to See if the Interval was Properly Set ............................................................ 11

PT-8100N Skip Counter ............................................................................................................................. 12

What is Skip Count? ............................................................................................................................... 12

What Does it Do for Me? ....................................................................................................................... 12

Example .................................................................................................................................................. 12

What are the Details of How it Works? .................................................................................................. 12

How it looks in the Device Log ............................................................................................................... 12

How to request a Skip Count Change ..................................................................................................... 12

PT-8100N Hibernaon .............................................................................................................................. 13

Waking Interval ...................................................................................................................................... 13

Hibernaon Skip Count .......................................................................................................................... 13

Seng Hibernaon ................................................................................................................................ 13

How to Request a Hibernaon ............................................................................................................... 13

PT-8100N Hardwiring ............................................................................................................................... 14

Troubleshoong

Troubleshoong........................................................................................................................................ 14

Local ....................................................................................................................................................... 14

Hard Reset .............................................................................................................................................. 14

Remote ................................................................................................................................................... 14

Possible Causes ...................................................................................................................................... 15

Possible Soluons ................................................................................................................................... 15

Contacng Support ................................................................................................................................... 15

Support Request Form ........................................................................................................................... 15

Things to Check & Report to LiveViewGPS Technical Support ............................................................... 15

Appendix A: PT-8100N – Recommended Standard Operaonal Procedures ........................................... 16

Charging the Baery .............................................................................................................................. 16

Tesng the PT-8100N and Seng the Reporng Interval ...................................................................... 16

Placing the PT-8100N in the Case ........................................................................................................... 16

Placing the PT-8100N on the Load ......................................................................................................... 16

NOTE - The easiest way to check the baery is by checking

it in the LiveViewGPS portal. Make certain that the PT-

8100N is not aached to the charger that connects to the

charging port when you check the baery status because it

will report 98% whenever it is on that charger. If you use

this method, make certain that the me and date of the

baery report in the LiveViewGPS portal is current.

NOTE - NOTE: When a device has gone staonary, the PT-

8100N will report one more locaon and then start the Skip

Count, if it is enabled.

The PT-8100N with a Skip Count will report Geofence red

zone entries sooner than with regular intervals because it

will report as soon as it stops.

Link LED

IMPORTANT - Do not disconnect the baery unl ﬁve sec-

onds aer the red lights stop ﬂashing.

Assistance

Buon

Data Port Cover Charging Jack

On/Oﬀ/

Status Buon

Baery LED

The PT-8100N is an Assisted -GPS tracking device ulizing CDMA

networks for monitoring and reporng. It features a Skip Coun-

ter to save on baery and locates when it is not in moon. Its

features and funcons are explained in this document.

There are two lights on the device: link status and the baery.

The link status, on the le, idenﬁed by a cell tower, shows if

there is a cellular tower in range. The baery status light, on the

right, idenﬁed by a baery, shows baery charge.

The On/Oﬀ buon is used for power-up, power-down and to

check cellular signal level and baery.

To power the device on, press the On/Oﬀ buon for about 4

seconds. When powering on, the lights should both blink red,

then red/green and then green. The unit will not send locaon

or sensor reports on power up.

When

When you power the device up, the PT-8100N does not report

its locaon unl the end of any set intervals or unl you request

locaon. It will respond to a Locaon Request about 60 - 90 sec-

onds aer power-up.

To power the device oﬀ, hold down the On/Oﬀ buon for about

4 seconds. When powering oﬀ, the lights should both blink

green, then red/green and then red. The unit will send its loca-

on on power down. The locaon will show in the LiveViewGPS

portal about 30 seconds aer power down.

With the PT-8100N device powered on, tap the On/Oﬀ buon

to see the baery/signal status. The signal light will show green,

amber or red represenng signal strength and then the baery

light will show green, amber or red represenng baery charge.

The green light indicates 90% or beer cellular signal strength

and baery charge. Amber (green/red) indicates 40% – 90%.

Red indicates below 40%.

The PT-8100N does not report its locaon when it powers up.

On power-up, the PT-8100N connues ming from last Report-

ing Interval report.

The PT-8100N reports its locaon at the start of its next report-

ing interval or approximately 45 – 120 seconds aer the Report-

ing Interval is inially set.

The

The PT-8100N reports its locaon at the beginning of the next

Reporng Interval unless it is staonary and is on a Skip Count.

If it is staonary, on a 1 minute interval, and the Skip Count is 9;

it skips 9 minutes (not reports) and reports on the 10th minute.

The PT-8100N will report its locaon when it is pinged (Request

Locaon is clicked).

It will report its locaon when the panic or assistance buon is

pressed for 5 seconds.

It will report its locaon about 30 seconds aer the user presses

the On/Oﬀ buon to power it oﬀ.

Lights

On/Oﬀ Buon

Powering the PT-8100N On

Powering the PT-8100N Oﬀ

Checking Signal/Baery

When the PT-8100N Reports

Baery / Interval

Internal Li-Ion

.72 AHr

4.0 AHr (3.7V)

Li-Polymer

10.0 AHr (3.7V)

Li-Polymer

1 day

10 - 12 days

55 - 60 days

135 - 150 days

4 hour

9 - 9.5 days

56 - 58 locates

50 - 52 days

300 - 325 locates

125 - 130 days

1 hour

6 - 6.5 days

131 - 143 locates

36 - 41 days

727 - 973 locates

90 - 100 days

30 minutes

4.5 - 4.8 days

211 - 221 locates

25 - 30 days

1100 - 1427 locates

62 - 75 days

5 minutes

1 - 1.5 days

330 - 371 locates

6.5 - 9 days

2000 - 2220 locates

16 - 22 days

1 minute

8 - 12 hrs

333 - 447 locates

2.5 - 3.5 days

1800 - 2483 locates

6 - 9 days

Baery Status LED

Red - Below 40% or Low baery

Orange - 40%-90% (Medium) baery

Green - 90% - Full baery

Link Status LED

Red - No signal

Blinking Red - Searching

Green - Good Signal

NOTE: If the reading is 98% it may mean the device was just

placed on the charger.

NOTE: The PT-8100N is programmed to shut oﬀ if the baery is

below a certain level to prevent loss of data. Do not leave an un-

charged baery on the shelf for a long period of me.

How long it takes to charge the baery depends on how low the

charge is, what size baery and what charger you have. You can

charge the baery using either the PT-8100N charger that con-

nects to the boom front of the device or with the oponal ex-

ternal baery charger that connects directly to the baery.

The PT-8100N only reports its baery level on request. To make

sure the system gets periodic baery updates, the LiveViewGPS

portal automacally requests baery level from PT-8100N de-

vices on every fourth successful interval report or anyme a

user clicks the Request Locaon buon.

It's possible that your PT-8100N will occasionally miss a baery

report (just as it can occasionally have an unsuccessful locaon

aempt). The most common reasons for missed baery reports

are similar to the reasons for missed locaon reports (loss of

cellular signal due to device placement, device environment or

locaons with poor cellular coverage). The eﬀect of occasional

missed baery reports can be more pronounced at longer re-

porng

porng intervals, since signiﬁcantly more me can pass be-

tween baery updates.

The PT-8100N calculates remaining baery by taking a voltage

sample. If condions on the device have changed drascally

since the last voltage sample, it's possible to see spikes or sags

in the baery percentage. This eﬀect is oen more pronounced

with high reporng frequency. For example, a PT-8100N on a 5

minute reporng interval could report 50% baery at 13:00 and

60% baery at 13:20. However, the baery reading at 13:00

was

was made when both the GPS and cellular radios were at max

power (causing the voltage to sag), but the reading at 13:20 was

made when both radios were oﬀ. For this reason, we encourage

users to look at several baery reports to get a sense of remain-

ing baery, and not to make conclusions based on a single bat-

tery report.

You can check baery status three ways:

• The most accurate reading is from a voltmeter. A full charge is

read at 4.1 – 4.2.

• Disconnect the charger and perform a locaon request on the

LiveViewGPS portal. NOTE: Make certain the reading is taken

aer the tracker was removed from the charger and that the

date on the baery reading is today’s date and the current

me.

• If it is not connected to the PT-8100N charger that plugs into

the boom of the device, you can look at the PT-8100N baery

LED. It should be solid green.

• Baery goes to 0 and device shuts down

• Device is le for a period of me so internal current draw de-

pletes the baery to the point the safety circuit kicks in

When

When the PT-8100N is connected to the barrel charger that

plugs into the charging port at the boom of the PT-8100N, it

senses this and reports the baery at 98%. If using an external

baery, it is beer to charge with the external baery charger

because it reports the actual charge, versus the 98% that it re-

ports when it is on the charger.

There is a safety circuit built into the external polymer baery

and also into the PT-8100N. It will kick in if the following occurs:

• For tesng purposes the Skip Count was set to 0.

• Tests performed in a lab environment. Actual results may vary.

• Baeries were also tested in a freezer and were not aﬀected.

• Li-polymer baeries do not have a memory and do not require

periodic draining.

PT-8100N Baery Reporng

How to Check Baery Status

To check device status: Tap the On/Oﬀ/Status Buon.

PT-8100N Baery Life

Safety Circuits

NOTE: The PT8100N Power Supply does not have a light.

Baery

Internal .72 Ah Lion

4.0 Ah Li-Polymer

10.0 Ah Li-Polymer

20.0 Ah Li-Polymer

PT-8100N Charger 1.0 Amp

1.5 hour

8 hours

Don’t use

External USB Charger 1.0 Amp

Can’t use

5-8 hours

14 hours

28 hours

Rapid Charger 3.0 Amp

Can’t use

Don’t use

3.3 – 5 hours

7.6 – 10 hours

Figure 1 - PT-8100N Power Supply

Figure 2 - Standard Baery Charger (1.0 A) for LVGPS Baeries Figure 3 - Rapid Charger (3.0 A)

The me required to charge the baery is dependent on both

the baery and the charger. There are three chargers that can

be used. One connects to the charging port at the boom of the

PT-8100N. The other two connect directly to the baery. The

charger that connects directly to the baery is faster than the

charger that connects to the baery through the PT-8100N

charging port.

If the external baery is drained to 0% the charger that con-

nects to the boom of the PT-8100N may not be able to unlock

the safety circuit. In this case, you must use the charger that

connects directly to the baery.

Baery Charger Lights

Orange (red/green) – Charging

Green – Charging complete

Charging Times

WRONG ORIENTATION CORRECT ORIENTATION

RECEPTACLE CONNECTOR PLUG CONNECTOR

Noce the beveled edge on

the le connector.

The “triangle” in the plug connector

must align with the beveled edge

on the receptacle end.

LiveViewGPS external baeries use MATE-N-LOK connectors.

LiveViewGPS Lithium baeries have a MATE-N-LOK receptacle

which inserts into a corresponding MATE-N-LOK plug. The con-

nectors are keyed as pictured below. CAUTION: Do not force

the connector on incorrectly which can cause the power supply

to overheat and damage the device.

Whether you place the device inside a trailer, on a vehicle or in

a baing operaon, the principles are the same. In an ideal

world you’d take the case and slap it on top of the vehicle’s cab

or roof. This will provide results 99% of the me (no device is

guaranteed to work 100%). In reality, you have to sele for a

compromise between best accuracy and covert praccality. GPS

units work well in typical single or mul-story houses, but they

will

will not track as well inside glass or metal buildings. When the

tracker cannot get a GPS signal the device will report locaon by

cell phone tower locaon triangulaon. GPS units track most

accurately when they are outside with a clear line of sight to the

sky and moving, therefore it is recommended that inial tesng

be performed in a moving vehicle.

When the GPS satellites transmit signals back to Earth, the

public signal (known as L1) is broadcast at 1575.42 MHz, a

power level which is far too weak to be received through walls,

roofs and even dense foliage. It’s important to understand the

relaonship between the road and GPS signals. Visualize GPS

signals as straight lines that hit the road and are reﬂected up-

wards in a multude of angles, some bounce up relavely

straight,

straight, others come in at angles. Those signals that hit metal

obstrucons are reﬂected away; those that hit the case are re-

ceived. We want as many of those signals to hit the case so they

can be processed as successful reports.

The average cell sector has a transmission range of about 7

miles. The signal strength is aenuated the further it is from the

cell tower. Cell signals transmit through materials. However,

the signal is aenuated, depending on the thickness and the

materials absorpon spectra. Generally speaking, signals pass

through wood, plasc and ﬁberglass, but not so well through

lead, steel or thick glass. Any building that has a signiﬁcant

thickness

thickness of concrete or amount of metal used in its producon

will aenuate the signal. Concrete ﬂoors are oen poured onto

a metal pan which completely blocks most radio signals. Some

solid foam insulaon and some ﬁberglass insulaon used in

roofs or exterior walls have foil backing, which can reduce

transmiance. Energy eﬃcient windows and metal window

screens are also very eﬀecve at blocking radio signals.

Aer closing the case, you should check the device on the

LiveViewGPS portal to make certain it locates. You should also

set the interval before placing the device. Refer to page 11 for

special instrucons on seng the Reporng Interval.

It is strongly recommended you set up procedures to perform

this operaon before embedding the device because it may be

diﬃcult to do aerwards.

When the PT-8100N is placed in the case, check the following:

1. The baery is connected.

2. The status lights blink when you tap the On/Oﬀ buon.

3. The wires are not pinched.

Close the case and latch. You should not have to press hard to

close the lid.

The clip must also be posioned where it locks onto the latch.

Connecng the MATE-N-LOK Connecons

GPS Signals

Cellular Signals

Set the Reporng Interval

Device: 11EC04D2 sensors have indicated that it has entered a low

baery state.

Last known locaon (as of 2011 February 7, Monday 7:26:42am

CST): 7329 Vista Mountain Dr, Ausn, TX 78759, USA

The system has made this determinaon based on the most recent

data available as of 2010 November 29, Monday 11:27:09 CST

Device: 11EC04D2 sensors have indicated that it has exited a low

baery state.

Last known locaon (as of 2011 February 7, Monday 7:26:42am

CST): 7329 Vista Mountain Dr, Ausn, TX 78759, USA

The system has made this determinaon based on the most recent

data available as of 2010 November 29, Monday 11:27:09 CST

Device: 11EC0CED sensors have indicated that it has exited an in-

ferred moon state.

Last known locaon (as of 2011 February 7, Monday 7:26:42am

CST): 7329 Vista Mountain Dr, Ausn, TX 78759, USA

The system has made this determinaon based on the most recent

data available as of 2010 December 14, Tuesday 3:15:23pm CST.

Device: 11EC04D2 sensors have indicated that it has entered an in-

ferred moon state.

Last known locaon (as of 2011 February 7, Monday 7:26:42am

CST): 7329 Vista Mountain Dr, Ausn, TX 78759, USA

The system has made this determinaon based on the most recent

data available as of 2010 December 14, Tuesday 3:15:23pm CST.

Sensor Value Date

baery 60% 2011 February 3, Thursday

8:40:48am CST

2011 February 2, Wednesday

8:39:45am CST

20101 December 13, Monday

2:250:17pm CST

inferred

moon

panic 1

NOTE: Directly aer a placing a device, the device should

again be checked in the LiveViewGPS portal.

Consideraons

For placement in a trailer there are a few consideraons:

• Is the roof made of non-metallic material?

• Does the trailer have wooden ﬂoors?

• Where can you place the device where it is not visible?

• If the trailer is all metal, can the device be placed underneath

a vehicle (using a magnec “Slap ‘N’ Track” case) with an

unobstructed view of the road?

• If placement is under the trailer, can you ﬁnd a ﬂat area facing

the road, away from metal and magnets up, and away from

any protruding metal (frame, drivesha, exhaust, etc)?

• Can you avoid placement in wheel wells and bumpers as these

are not suitable posions?

• Is the trailer roof translucent? If so, it is recommended that the

device be placed near the roof.

The PT-8100N has three Sensors: baery, inferred moon and

panic.

Example of PT-8100N Sensor Informaon:

The baery for the PT-8100N updates every fourth successful

reporng interval and every manual locaon request.

Panic shows the last me that someone pressed the assistance

buon at the boom of the PT-8100N.

The updates highlight in blue for 10 seconds aer they occur to

alert you.

This sensor tells you the current status of the baery. If you click

on the envelope next to this sensor it will nofy you if the bat-

tery goes lower than 25%. If the device is in your noﬁcaon list

for low baery and it goes lower than 25%, you will get an email

similar to the following:

When you re-charge the baery and it detects passing the 25%

threshold, and you have set it to nofy you, you will get an

email similar to the following:

When the PT-8100N is connected to the PT charger that plugs

into the PT, it will always read 98%.

It is normal to see some ﬂuctuaons in the +/- 5% range.

“Inferred moon" is calculated by the LiveViewGPS portal com-

paring the current locate to the previous locates and then de-

termining the probability of a device actually moving. A yes re-

sponse indicates that the current locate is diﬀerent from the

last locate and that the LiveViewGPS portal has calculated that

the diﬀerence is suﬃcient to determine that the device is

moving. This allows you to set up a noﬁcaon. The user should

either check the moon indicator to make certain the device is

in moon or look at the Map View to see if a trail of dots is leav-

ing the site. Noﬁcaons are only sent if the status changes.

If the device is in your noﬁcaon list for inferred moon and

the locaon changes from the previous address, an email simi-

lar to the following:

Aer the device has reported its locaon at the same address

twice, you will get another email similar to the following:

Baery

Inferred Moon

Time

8:00

8:30

9:00

9:30

10:00

10:30

11:00

Address

Not enough distance; No alert sent because

last inferred moon status is the same as

this one.

IM “auditor” determines the device moved

someme between 9 and 9:30 (by compar-

ing the 2 posions); Device switches from

inferred moon = “no” to “yes”; Alert will be

sent at 9:30 saying that inferred moon was

detected based on the posion at 9:00 (since

it moved someme between 9 and 9:30).

Truck connuing down highway; No alert

sent because last inferred moon status is

the same as this one.

Truck stops, but we won’t “oﬃcially” know

that unl the next locate; No alert is sent;

this posion is sll far enough away from the

last one to indicate signiﬁcant movement

between the two.

IM “auditor” determines the device stopped

someme between 10 and 10:30 (by

comparing the 2 posions); Device switches

from inferred moon = “no” to “yes”; Alert

will be sent at 11:00 saying that inferred

moon was detected based on the posion

at 10:30 (since it stopped someme

between 10:30 and 11); Technically, it would

have stopped someme between 10 and

10:30, but we can’t detect that unl we see

2 locaons near the same spot.

Not enough distance; No alert sent because

last inferred moon status is the same as

this one.

GPS locate

at start

Cellular

locate ~2

blocks East

of start

Cellular

locate ~1

block West

of start

Cellular

locate 5

miles

Northeast of

start

Cellular

locate 20

miles North

of previous

Cellular

locate 7

miles North

of previous

locaon

Cellular

locate ~2

blocks North

of previous

locaon

1234 Main

Street

1440 Main

Street

1100 Main

Street

Heading

North on

Interstate

35W

Heading

North on

Interstate

35 W

7000

Interstate

35W

7200

Interstate

35W

Notes IM

Sensor

IM Alert

Triggered

Explanaon

The device is on a 30-minute reporng interval at 8 a.m. The inferred moon sensor says “no”. The device reports seven

mes. If you had the Inferred Moon alerts “on”, you would see the following:

Sensor Value Date

Sensors

baery 98% 2011 April 26, Tuesday

8:40:48am CST

2011 April 26, Tuesday

8:39:45am CST

2011 April 25, Monday

2:250:17pm CST

When the panic buon is pressed the lights will

ﬂash back and forth from the baery light to the

GPS light, ﬁrst red, then amber, then green, then

eventually oﬀ. The LiveViewGPS portal gener-

ates two baery readings, two locaons and

highlights panic for 30 seconds. The ﬁrst locate

sent is the last known locaon. The second is

generated when the Panic buon is pressed.

inferred

You can e-mail a noﬁcaon

for a panic reading of yes.

Link LED

Assistance

Buon

Data Port Cover Charging Jack

On/Oﬀ/

Status Buon

Baery LED

moon

panic yes

10.

The Panic or Assistance buon is at the boom of the PT-

8100N. If the buon is pressed for 5 seconds it will send loca-

ons and sensor informaon to the LiveViewGPS portal . It

could be used for child tracking, execuve protecon or to

locate a lost hiker.

It will put two messages: “Sensor: panic reading of 1.0” in the Event Log:

Sensor: 2011 April 25, Monday

1:45:03pm CDT

Event: 2011 April 25, Monday

1:45:03pm CDT

Sensor: 2011 April 25, Monday

1:45:03pm CDT

Sensor:

Sensor: 2011 April 25, Monday

1:44:36pm CDT

Sensor: 2011 April 25, Monday

1:44:36pm CDT

Event: 2011 April 25, Monday

1:44:36pm CDT

Sensor: panic reading of 1.0

Device: 11EC1A0E(11EC1A0E) sensors have indicated

that it has a panic state.

Sensor: inferred moon reading of 0

Sensor: baery reading of 0.8

Sensor: panic reading of 1.0

Device:

Device: 11EC1A0E(11EC1A0E) sensors have indicated

that it has a panic state.

11.

Locaon Reporng Intervals

Dashboard Device Log Admin

Lat / Long Interval [change]

Report 15 minutes

Set On 2011 February 9, Wednesday 1:05:15pm CST

Set Interval - Successful

Burst Mode

Descripon

Reported

Request Locaon OFF

30.372˚ / -97.779˚

7300 Vista

Mountain Dr,

Ausn, TX 78759,

USA

2011 February 9,

Wednesday

1:06:25pm CST

For PT-8100N devices, seng the reporng interval or selecng

Burst mode will almost always result in a "Success" message

from the server, because the request is successfully received by

the service providers’ server. However, the server is not able to

deliver the interval change to the device. This can be quite con-

fusing for users, as the interval appears to have been success-

fully set but the device will just report "unknown locaon" once

and then never report again.

To make certain that an interval set or burst selecon is valid,

when you set the Reporng Interval, you must make certain

that the locaon automacally reported directly aer that one

is a good locate, in other words, not UNKNOWN locaon.

This is what happens when you set the interval:

Before aempng an interval change, make certain that the

device is reporng locaon by clicking on the request locaon

buon. If you do not get a locaon report, it will not properly

change the locaon and you risk seng it to “Stop Reporng”.

1) Select a new Reporng Interval. Note the me. Do not: a)

press any buons; b) connect or disconnect power to the PT-

8100N or c) request locaon from the LiveViewGPS portal.

2) Watch the Dashboard - Locaon panel for the latest reported

me. It should update aer about 45 - 120 seconds. If the Suc-

cessful message goes away and the date under Locaon has not

changed, your interval change did not take place. Change the In-

terval selector to Select an Interval and then re-select the inter-

val that you desire and start over.

If you want to check whether or not the interval was properly

set:

Go to the Device Log from the Dashboard for that device.

Unselect everything except Reporng Intervals.

Highlight the date of the last interval set and copy it to the

paste buﬀer.

Select Locaons. This will usually cause the last interval to

become lost in the locaon reports.

Use

Use Ctrl / F to bring up the browser Find window, use Ctrl /

V to paste the date of the last interval set into it, and press

the Enter key.

It should highlight the last interval set and then you can look

at the locaons that occurred directly aer to see if they

were good or unknown.

You select it and it sends it.

Qualcomm replies “Successful” to the LiveViewGPS portal

that it got the request to change the interval.

Qualcomm sends a “Stop Reporng” command to the

device.

The

The device receives it or not. If it doesn’t receive the com-

mand, this is as far as it goes. Nothing changes.

If the PT-8100N receives the message, it will send an ac-

knowledgement to Qualcomm.

Qualcomm sends the new interval. (If Qualcomm does not

get the acknowledgement from the device, the device is

stuck at “Not Reporng”).

If the PT-8100N receives the new interval, it will set it and

then let you know that it got the new Reporng Interval by

sending its address. This takes about 45 to 120 seconds. If

the device were pinged during this me, you would not be

able to tell if the interval change got through. If it didn’t get

the new interval, it is stuck at “Not Reporng”.

In some cases the Qualcomm knows that a device is not avail-

able, such as when a device is powered down or the baery

runs down. In those cases, a message is sent to Qualcomm;

however no message is sent to Qualcomm if a device is discon-

nected from power or moved where it cannot get a cellular

signal. A “Successful” message means that the Interval Change

message was received at Qualcomm and the device is not

known to be unavailable.

When the LiveViewGPS portal reports “Device Unavailable” it

means that the network knows that it cannot communicate

with this device. It could indicate that the device was not conﬁg-

ured properly, there is a break in the system, that there is a cov-

erage problem or the device sent a disconnect message before

powering oﬀ due to a low baery. It could be caused by chang-

ing the interval twice in a row without leng the response

occur.

occur. Another cause would be disconnecng power without

turning the device oﬀ ﬁrst. Turning the device oﬀ using the

power buon does a graceful shutdown, informing the wireless

service provider that it is powering down. If powering the

device down for a few minutes does not resolve this problem,

report it to Technical Support.

Special Instrucons for Seng the Reporng Interval

Checking the Device Log to See if the Interval was

Properly Set

12.

Reporng Intervals

NOTE: 30 minutes with a skip of 4 should produce a report

about every 2 1/2 hours. The actual number of skips is based on

when the expected Reporng Interval is due, not necessarily

the actual seng.

Moon [change]

Report 1 minute

Report 1 hour , 40 minutes

Set On 2011 June 29, Wednesday 4:26:58pm CDT

Set On 2011 June 29, Wednesday 4:24:59pm CDT

Burst Mode

Staonary

OFF

5 Locaon 2010 August 23, Monday 7:15:38pm CDT Locaon re-