LOBA AT HOME User manual

USER MANUAL
Version 1.0
Issued: Jun, 21, 2022

Product Information 2
Intended Use 2
Terms of Use 3
Privacy Policy 3
Safety and Precautions 4
Using your Loba 5
Loba Set Up 5
Connect your Loba 5
Choosing your Plan 5
Reconnecting/Adding a Loba 5
Editing your Profile 6
Changing your Schedule 6
Adding Pills 6
Logging your Pills 7
Adjust App Settings 7
Technical Specifications 9
Troubleshooting 10
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Product Information
PRODUCT NAME LOBA “AT HOME” PILL ORGANIZER
SKU LATH0001B/ LATH0001W
DESIGNED IN VANCOUVER, CANADA
MANUFACTURED IN CHINA
Intended Use
Loba offers you an organized, intuitive, and customizable way to store and take your vitamins,
medication, and supplements (collectively referred to herein as “medication”). It is our plan to
continue innovating and introducing new features that will further optimize your wellness routine,
and these new features will form part of the Services and be covered under these Terms. While
we recommend the Pill Organizer and the App be used in tandem to provide maximum
functionality, any of the Services may be used individually.
You must be at least 18 years of age in order to access or use our Services. You may only use
the Services in accordance with these Terms, and in the manner described by the instructions,
safety labeling, or other literature provided to you with our Services and products.
Medical Disclaimer
Loba is not a healthcare service provider. Our Services are strictly tools to assist with your daily
healthcare routines and habits. Our Services will not diagnose, treat, cure or prevent any injury
or disease, nor will they verify the effectiveness of any medication, treatment or supplement.
Please consult a healthcare provider before using our Services, and before taking any
medication.
None of our Services should be construed as medical services or as a substitute for any
healthcare services. The Pill Organizer is not a medical device, and none of the information or
features provided by any of the Pill Organizer, Website or App should be construed as medical
advice or a suitable substitute to the advice or services of a physician, naturopath, nurse,
pharmacist or other professional trained in healthcare services. All Services are provided “as is”
and should be used at your own risk. Without limiting the generality of the foregoing, this
includes any information or news provided on the Website or App about a healthcare condition,
or about a medication’s properties, uses, or potential side-effects.
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Never disregard medical advice or delay seeking medical attention because of any information
or correspondence you receive from or as a direct or indirect result of any of the Services. If you
have any questions or concerns about the medication or supplements you consume, or about
your personal health, consult a medical expert.
OUR SERVICES ARE NOT INTENDED FOR EMERGENCY USE. DO NOT USE OUR PILL
ORGANIZER TO STORE OR DISPENSE A LIFE-SAVING MEDICAL TREATMENT OF ANY
KIND, OR ANY OTHER TYPE OF EMERGENCY TREATMENT. DO NOT USE OUR
SERVICES IN THE EVENT OF OR IN CONNECTION WITH, IN ANY WAY, A
LIFE-THREATENING EVENT, CONDITION OR ILLNESS. IF YOU EXPERIENCE A MEDICAL
EMERGENCY DIAL 911 OR CONTACT A HEALTHCARE PROFESSIONAL IMMEDIATELY.
Terms of Use
IMPORTANT: Please visit our website to view Terms of Use prior to use of this product.
These Terms govern your access and use of the Services (as the term is hereinafter defined)
and constitutes a binding legal agreement between you and Loba Wellness Inc. These terms
also specifically incorporate by reference our Privacy Policy, available at the following link –
www.shoploba.com/policies/privacy-policy.
By your use or continued use of the Services, or by indicating that you have read and accepted
these Terms when provided the option to do so, you are accepting and agreeing to be bound by
the terms and conditions contained herein. Please read these Terms carefully. If you do not
agree to these Terms or our Privacy Policy, you do not have the right to use the Services and
must discontinue all use of the Services immediately.
Privacy Policy
IMPORTANT: Please visit our website to view our Privacy Policy prior to use of this product.
This Privacy Policy is designed to be read in connection with our Terms of Use, which is
available at www.shoploba.com/policies/terms-of-service. By accessing or using our Services,
you agree to be bound by both our Terms of Use, as well as this Privacy Policy. In the Privacy
Policy, we go into full detail about our privacy practices and how we collect information,
including your rights as a User. Unless otherwise defined in this Privacy Policy, all capitalized
defined terms have the meanings ascribed to them in the Terms of Use.
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Safety and Precautions
●Electrical products and water don’t mix. Keep Loba dry and away from taps, sinks,
showers and tubs.
●Do not store Loba on soft surfaces such as a bed or couch, on carpet, or near any
fabrics or flammable objects.
●Loba should not be use or stored in extremely humid environments.
●Unplug Loba when traveling or not home for an extended period of time.
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Using your Loba
Loba Set Up
1. To begin using your Loba device, please download the Loba App from the App Store
(iOS) or Google Play (Android).
2. Open the App and follow the prompts to create an account, set-up your personal
profile, and connect your Loba.
Connect your Loba
1. Plug your Loba device in using the provided USB cable.
2. Ensure Bluetooth is enabled on your mobile device.
3. Make sure you are connected to a 2.4G network Wifi on your mobile device.
4. Loba will begin pulsing BLUE to indicate it is in Bluetooth pairing mode.
5. In the Loba App, select Loba from the dropdown menu on your phone. Click Continue.
a. Don’t see Loba listed? Ensure Loba is pulsing BLUE. If it is not, press the
Bluetooth connection button on the underside of your Loba to enter Bluetooth
pairing mode. Loba will pulse BLUE when in Bluetooth pairing mode
6. Next, you will be prompted to scan the unique QR code on the bottom of your Loba
device.
7. Enter the Wifi password for your 2.4G network on the Loba app.
8. When successfully connected to Wifi, Loba will glow WHITE.
Choosing your Plan
During onboarding you can select which app subscription you’d like to sign up for. If at any time
you’d like to change or upgrade, you can:
1. From the Home screen on the Loba App, click on the hamburger menu.
2. Tap “Manage My Plan”
3. Select which plan you’d like to activate.
4. Tap “Confirm”.
Reconnecting/Adding a Loba
If you did not connect a Loba to the Loba App upon onboarding, you can go into the app at any
time and connect your device.
Connecting
1. From the Home screen on the Loba App, click the hamburger menu.
2. Tap on “My Loba”.
3. Select “Connect Loba”
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4. Follow the prompts in-app.
Changing Loba’s Wifi Network
1. From the Home screen on the Loba App, click the hamburger menu.
2. Tap on My Loba.
3. Select “Connect Loba”
4. Follow the prompts in-app to connect to Bluetooth and change Wifi network credentials.
Editing your Profile
1. From the Home screen on the Loba App, tap the hamburger menu.
2. Tap the “person” icon in the top of the flyout menu.
3. Simply tap any of the following to edit:
a. Name
b. Age
c. Pronouns
d. Email
e. Password
f. How I Use Loba
g. My Plan
Changing your Schedule
To change your Morning, Evening, or Weekly Organizing reminders:
1. From the Home screen on the Loba App, tap “My Schedule” in the bottom navigation.
2. Select which reminder you would like to change.
3. Make edits.
4. Click the “Save” button.
Adding Pills
Adding pills to the Loba App will activate reminders for your morning or evening scheduled
times, and/or allow you to set custom pill times if you’ve upgraded your subscription to Loba
Premium.
Add a morning or evening pill
1. From the Pill screen, click the + button
2. Type the pill name.
3. Select whether you will take this pill in the morning, the evening, or both.
4. Tap “Save”
Add a pill with a custom time (Loba Premium Feature)
1. From the Pill screen, click the + button
2. Type the pill name.
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3. Select whether you will take this pill in the morning, the evening, AND/OR at a custom
pill reminder time.
4. Select the custom colour you would like Loba to glow specifically for this pill.
5. Tap “Save”.
Edit a pill
1. From the Pill Screen, simply tap the pill you would like to edit.
2. Make your edits.
3. Select “Save”
Delete/remove a pill
1. From the Pill Screen, simply swipe left on the pill you would like to remove
2. Tap the red garbage pail icon.
3. Select “Yes, confirm” or “No I change my mind”.
Logging your Pills
There are three methods to log that you’ve taken your pills. With each of these methods, Loba’s
light will turn off once action has been taken.
By removing the lid of your Loba device
When you remove the lid of your Loba device, sensors inside communicate with the app and
notify the app that you have taken your pills. Loba’s LEDs will turn off.
Via Loba App push notifications
1. On your mobile device, click on the push notification that pops up on your screen.
2. The Loba App will launch and a full screen notification will appear.
3. Click “Done!” to log that you’ve taken your pills.
4. Loba’s LEDs will turn off.
Via the Loba App Home screen
1. From the Home screen, click the + on the “Time to take your pills” notification.
2. A full screen notification will appear.
3. Click “Done!” to log that you’ve taken your pills.
4. Loba’s LEDs will turn off.
Adjust App Settings
Notifications
To change or view notification settings:
1. From the Home Screen on the Loba App, tap on the hamburger menu.
2. Tap the “cog” icon in the top of the flyout menu.
3. View or edit reminder types.
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You can also manage push notifications from your mobile device settings.
App Colour Scheme (Loba Premium Feature)
To change your app colour scheme between Light and Dark:
1. From the Home Screen on the Loba App, tap on the hamburger menu.
2. Tap the “cog” icon in the top of the flyout menu.
3. Change your colour scheme by tapping on the desired version.
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Technical Specifications
Loba Pill Organizer
Functional Specifications
Rated voltage 5VDC
Wall charger 120VAC, 50/60Hz
Rated current 2A
Power 10W
Max clock frequency 240 MHz
Protection against electric
shock
3
IP Rating 40
Pill capacity 10 standard sized pills per side of each daily compartment
(Morning and evening)
20 standard sized pills per day
Pill size “00”, industry standard size pill
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FCC Statement:
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected. —Consult the dealer or an experienced radio/TV technician for help.
RF Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20cm
between the radiator and any part of your body.

Troubleshooting
Common questions and solutions:
1. I’m having trouble connecting to my Loba device
2. I’m getting an error message when trying to upgrade to Premium:
○“It looks like you're already subscribed to Premium from another Loba account.”
3. I’m going to be traveling, how do I change time zones for my reminders?
4. The home screen is blank and says “No data found”.
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