Loewe alphaTel 5000 DE User manual

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alphaTel 5000 DE and DL
User's guide
LOEWE.

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Concerning your telephone
Dear customer!
Congratulations on your purchase of this Loewe product. The
Loewe alphaTel 5000 DE / DL is designed and certified in accor-
dance with the European standard for cordless telephones (DECT).
You can use this unit on both an analog exchange line and a PABX.
The alphaTel 5000 consists of a handset and a base station (al-
phaTel 5000 DE). You can log in up to six handsets on the base
station.
To increase the range of your telephone, you can register handsets
on up to four base stations.
The transmission technology used between handset and base sta-
tion meets the DECT standard and offers a high degree of privacy
on your calls.
The Loewe alphaTel 5000 DE/DL offers several special fea-
tures.
→5-line illuminated LCD
→Speaker and hands-free operation
→Family telephone book for 180 entries, 16 characters for name,
24 characters for numbers
→Personal telephone book for 30 entries
→Call list for 30 calls with phone number, name, date and time
→Wake up call function
→Remote control for TV/audio equipment (infrared, RC5)
Before you start using your telephone, please take a few minutes to
read this user's guide.
What the alphaTel 5000 includes:
DE DL
Base station x -
Charging unit - x
Handset x x
AC adapter x x
2 NiMh batteries, 1.2 V, type
AAA/Micro
xx
Line cord x -
Stand x -
User's guide x x

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Loewe alphaTel 5000 Handset
Dis
p
la
y
Fast dialling key
"Unhook"
S
p
eaker
,
Hands-free
"Hang up"
Phone book
Number/Letter keys
Function ke
y
s
Select key
For internal call
Loudspeaker (rear)
For three-party conference
Infra-red
transmitter

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Loewe alphaTel 5000 Base Station and Charging Unit
Paging key
Busy LED
Charge LED
Charge LED

How to find the right function fast
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1
How to find the right function fast
Key functions
The key functions are listed in the table below. Some keys have different functions depending on which
mode is active (for  and  also depending on how long you press the key).
During a call Programming mode /
Phone book
Standby state

(  )
Unhook key
Speaker, hands-free Confirm functions or entries •"Seize” line
•Dial after preparing
dialling

Hang up key
(C)
Go on-hook at end of call Return
•to previous menu (short
press) or
•standby (long press)
•Keypad lock on/off
(press 1 sec)
•Handset power on/off
(off - 2 sec)

(long press)
•Accept external call
while internal call waits
(connection to handset
is put on hold)
•Broker between internal
and external call
Call handset

(long press)
Start and end three-party
conference
 
Function
keys
Select the option shown in the display with the button
(see below)

Fast dialling
key
Quick access to frequently used memory locations and functions

Select key
Receiver and Speaker Vol-
ume
Selection in the menus and
phone book
Calling the redialling mem-
ory
 Call phone book

How to find the right function fast
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Menu
The Loewe alphaTel 5000 is a menu-prompted telephone. The menu offers access to all setting
procedures and many of the telephone functions. Selection of a menu item often opens a sub-menu
which is sometimes followed by even more menus.
The various options are selected with the Select key and confirmed with the right function key if OK
appears above it in the display.
Faster operation is often possible with the numeric keys. Selection and confirmation take place already
when the numeric keys are pressed (digits are assigned to the menu items which are shown in the
bottom display line).
The abbreviations used are usually self-explanatory, look in the appropriate section of the user guide if
you are not sure.
Below you will find the functions which are executed when you press the function keys:
Text above the
function key
Executed function
MENU Call the menu
EMERGENCY
CALL
Call the list of stored emergency numbers (long press)
HCall the caller list in the case of new entries
CRM Call the redialling memory
CANCEL Cancel the function
RINGER OFF Ringer is switched off, the call can still be answered
IR-MUTE Muting of TV and audio system when a call is received
BACK Short press: Back to the previous menu or operating state
Long press: Back to the standby state
OK Confirmation
CALL HOLD Short press: Flash, long press: With hook flash, line functions can be performed
on the exchange line, with flash call hold or seize outgoing line on PABX may
be possible.
BROKERING Switching back and forth between two callers.
YES Executing a delete function, reset to ex-factory state
NO Delete function not executed
The character to the left of the flashing cursor is deleted, the menu exited
when pressed long
SPEAK Muting of microphone is reset
ALL Call all handsets
AUTO-CRM Start automatic redialling

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Display
The following symbols are visible in the handset display depending on the operating state
aInformation on the connection between the handset and the base
E Information about the battery charging state
Telephone is in speaker or hands-free mode
QKeypad locked
HNew call in the caller ID list
PAlarm
The display is illuminated for 10 seconds after pressing any key.

Table of Contents
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Table of Contents
1 PREPARING THE TELEPHONE FOR USE 7
1.1 Base Station 8
1.2 Handset 9
2 DURING A CALL 11
2.1 Incoming Calls 11
2.2 Caller ID List 13
2.3 Outgoing Calls 15
2.3.1 General 15
2.3.2 Call Preparation 16
2.3.3 Dialling via Other Network Providers 18
2.3.4 Dialling from the Caller ID List 19
2.3.5 Dialling via the Phone Book 19
2.3.6 Redialling 20
2.4 Receiver and Speaker Volume 23
2.5 Hands-free / Group Listening 24
2.6 Muting the Microphone 24
2.7 Infrared Remote Control 25
2.8 Notebook Function 26
2.9 Displaying the Call Time 26
2.10 Timer 27
2.11 Network Functions 28
2.12 Automatic Redialling 29
3 PHONE BOOK 30
3.2 Creating a New Entry 31
3.3 Finding an Entry 33
3.4 Editing an Entry 33
3.5 Copying an Entry 34
3.6 Clearing an Entry 35
3.7 Copying an Entry into the Redialling Memory 36
3.8 Calling Memory Info 36
4 SETTINGS FOR NETWORK PROVIDERS 37
4.1 Creating the Network Provider List 37
4.2 Time Table for Network Providers 38
4.3 Codes (for Telephoning without Network Providers) 39
4.4 Network Provider List / Activate/Deactivate Time Table 40
5 SETTING THE HANDSET INDIVIDUALLY 41
5.1 Changing the Handset PIN 41
5.2 Setting the Display Language 42
5.3 Automatic Dial Tone 43
5.4 Setting the Volume and Melody of the Ringer 43

Table of Contents
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5.5 Touch Tone 45
5.6 Locking the Keypad 45
5.7 Baby Call 46
5.8 Entering the Handset Name 47
5.9 Logging Handset On/Off 48
5.10 Fast Dialling Key (Direct Memory) 49
5.11 Activating / Deactivating the Infrared Remote Control 50
5.12 Factory Settings Handset 51
5.13 Acoustic Signalling on the Handset 52
6 INDIVIDUAL BASE STATION SETTINGS 53
6.1 Changing the BASE PIN 53
6.2 Entering Emergency Call Numbers 54
6.3 Dialling Restrictions 55
6.3.1 Phone Number Lock for Specific Phone Numbers 55
6.3.2 General Dialling Restrictions 56
6.4 Setting the Volume and Melody of the Ringer 57
6.5 Setting the Date and Time 58
6.6 Setting the Unit Price 59
6.7 Displaying the Call Time and Costs 59
6.8 Factory Settings Base Station 62
7 OPERATING SEVERAL HANDSETS / BASE STATIONS 63
7.1 Selecting the Base Station 63
7.2 Internal Calls 64
7.3 Functions during a Call 65
7.3.1 Accepting a Call / Brokering 65
7.3.2 Call Hold 66
7.3.3 Call Transfer 67
7.3.4 Three-party Conference 68
7.4 Paging 68
7.5 GAP Function 69
8 OPERATION ON A PABX 70
8.1 Line Access Number 70
8.2 Recall Key (Flash Recall/Hook Flash) 71
9 GENERAL INFORMATION 72
9.1 General Allocation of Frequencies by the Telecommunication Authorities 72
9.2 European Standards Compatibility 73
9.3 Conditions of Warranty 75
9.4 Cleaning 75
9.5 Disposing/Recycling of Chargeable Batteries/Batteries 76
10 HELP WHEN MALFUNCTIONS OCCUR 77
11 WHAT TO DO WHEN ... 78

Table of Contents
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12 TECHNICAL DATA 80
13 ERROR REPORT 81
14 INDEX 83
15 POCKET GUIDE 87

Preparing the Telephone for Use
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1 Preparing the Telephone for Use
Your telephone is ready to use after just a few simple operations.
However, we would still like to give you a few general hints.
→Both the base station/charging unit and the handset are ready
for use after the batteries have been installed and charged.
The handset of the alphaTel 5000 DE has already been regis-
tered on the base station. With the basic settings, you can
start using it immediately on the exchange line. First you have
to log on the alphaTel 5000 DL to the base station of the al-
phaTel 5000 DE (or another DECT unit) (see section
5.9"
Logging Handset On/Off ").
→Neither the handset nor the base station will function when a
power failure occurs or the AC adapter is not connected. A
power failure does not affect the settings, phone book entries,
caller ID list and redial memory.
→Use only the included AC adapter.
→The base station and the handset should not be used in the
immediate vicinity of electrical equipment (e.g., medical
equipment, satellite receivers, telephones, televisions and en-
ergy-saver lamps) or metallic objects.
→Never use the telephone in potentially explosive areas (e.g.,
paint shops).
→Never expose your telephone to direct sunlight or other
sources of heat. It is designed for normal room conditions.
→People with hearing aids should remember that the radio
signals between base station and handset can cause a very
unpleasant buzzing noise in their hearing aids.
→Use only the included batteries. Do not use non-
chargeable batteries (danger of explosion!).
→Make sure that the charging contacts do not come into contact
with metallic or greasy objects.
→The time and date must be set if they are to be shown in the
display and saved together with the calls in the caller ID list
(section 6.5"
Setting the date and Time ").

Preparing the Telephone for Use
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1.1 Base Station
Set up the base station at a central site in the area in which you
want to use the telephone (e.g., in the hall of your apartment).
You will need a 230 V mains socket at this site.
If you also want to use the telephone outside your building (e.g., in
your yard), set up the base station in a room which points toward
the yard and is at window height.
Place the base station on a flat surface.
Due to the wide variety of paint and polishes used on furniture, we
cannot guarantee that the feet of the unit will not leave marks on
the surface on which it is placed.
The base station can be installed with or without feet. If the base
station is positioned at a slant with the included stand, make sure
that this does not scratch delicate surfaces.
Depending on the ambient conditions, the outdoor range is ap-
proximately 300 m. The indoor range between base station and
handset is approximately 50 m, depending on the construction of
the building.
Note: Building construction (e.g., use of steel) may further limit
the range.
Insert the connectors in the order shown below.
1. Insert western connectors of line cord and AC adapter into the
appropriate sockets on the bottom of the base station.
2. Insert connector of the line cord into wall socket.
3. Connect AC adapter to a mains socket.
1. Insert jack plug of the AC adapter into the socket on the bot-
tom of the charging unit.
2. Connect AC adapter to a mains socket.
Installation site
Installation surface
Range
Installation
alphaTel 5000 DE
alphaTel 5000 DL

Preparing the Telephone for Use
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1.2 Handset
Note: Put the base station/charging unit into operation first
before the handset so that the batteries of the handset can be
charged immediately and the handset of the alphaTel 5000 DE is
able to locate "its" base immediately.
The handset of the alphaTel 5000 DL must be logged on to the base
station of the alphaTel 5000 DE (or another DECT unit) (see sec-
tion5.9"
Logging Handset On/Off ").
Installation: Battery
The handset is powered by two chargeable batteries.
1. Hold handset with keys pointing down.
2. Open battery compartment and insert included batteries. Make
sure poles are correct!
3. To close, slide the cover onto the battery compartment until it
closes tight .
Charging the batteries
The included batteries are not charged.
To charge, place the handset on the base station / into the charging
unit.
You will hear a signal tone and see the charging LED of the base
station go on to confirm that the batteries are being charged.
At certain times, the LED goes off briefly. The charging state is
checked during this time.
The batteries are fully charged when the LED begins to flash (main-
tenance charge).
The symbol in the upper right corner of the display indicates the
charging status of the batteries (corresponds to the number of
segments addressed). In addition the message “LOW BATT” ap-
pears when the batteries are empty.
Fully charged batteries allow you to telephone for up to 7 hours.
The standby time of a fully charged battery is up to 100 hours.
INT 12:56
Tu 12.06.
!LOW BATT !
MENÜ CRM

Preparing the Telephone for Use
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Notes:
→Fully charge the batteries before making your first telephone
call. This takes about 6 or 7 hours.
→The capacity of the batteries is unknown when you insert
them. A correct display is only achieved after a complete
charging cycle.
→New batteries usually reach their full capacity after a few
charging and discharging cycles.
→Shorter operating times may occur depending on the battery
state. Replacement of the original NiMH batteries by other
NiMH or NiCd batteries of the AAA/Micro type gives other
talking and standby times depending on their capacity.
→Shorter operating times than those specified may result due to
the use of the integrated LCD illumination and the infrared
function.
Turning handset on/off
After the batteries have been installed, the handset is on.
To turn off the handset, press  longer than 2 seconds. To turn it
on again, press  again. The handset also turns on automatically
when replaced on the base station/charging unit and the following
message appears for 5 minutes.
Note: A handset which is turned off does not ring. However, the
base station still continues to ring. To accept a call with the hand-
set, turn the handset on first. Remember that it may take some time
before the handset is connected to the base station.

 12:56
Tu12.06.
Handset 1
Base 1
MENÜ CRM

During a Call
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2 During a Call
The symbol aon the display indicates whether the telephone is
located in the radio range of a base station. Indication of all three
segments means optimum transmission is guaranteed.
2.1 Incoming Calls
When you are called, the base station and all handsets which are
switched on ring. The on-line state LED on the base station begins
to flash.
The display of the handset indicates:
→the telephone number of the caller (if the telephone number is
transmitted) or
→The name of the caller (if tel. number is transmitted and the
caller is entered in the phone book)
Note:In Switzerland the phone number of caller is only transmitted
on an ISDN PABX.
If a VIP calls, *** VIP Call *** appears in the display
(on condition that the corresponding caller ID is in the
phone book, see section 3.2"
Creating a New Entry ").
In addition, the ringer volume and melody of the handset can be set
separately for VIPs. (Section 5.4"
Setting the Volume and Melody of
the Ringer
").
If you do not want to answer the call, you can switch off the
ringing of the handset for this call by pressing the left function key
RINGER OFF.
The caller still hears the “ringing“ and if you wish, you can still
answer the call by pressing  .
If you want to mute the TV or audio, to be able to telephone
undisturbed, press the function key IR-MUTE (providing the
function is activated, see section 5.11"
Activating/ Deactivating the
Infrared Remote Control
").
Please note, however, that the right function key is occupied by the
CALL HOLD function 20 seconds after “unhooking” and then
muting is only possible under the menu.
The muting of the TV and / or audio system can be deactivated
immediately after “hanging up” by pressing the right function key
Incoming call !
<<<  >>>
0123456789
RINGER OFF IR-MUTE

During a Call
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(IR-MUTE). Other functions can be performed on the TV/audio
system with the alphaTel 5000 handset (see section 2.7 "
Infrared
interface
").
If the refer-back function is required more often after answering a
call, you can switch off the infrared function (see section 5.11), in
this case the Refer-back function key is available immediately after
answering a call. If you need both functions, we recommend you to
make an entry in the network functions phone book. This is then
available immediately after seizing the line when you open the
phone book.
In the ex-factory state the handset is set so that it answers the
incoming call immediately it is lifted from the base station / charg-
ing unit. If the handset is not on the base, you have to press a key
to answer the call.
To end the call, press  or place the handset back on the base
station / charging unit.


During a Call
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2.2 Caller ID List
The caller ID list contains the last 30 incoming calls (regardless of
whether or not they have been answered) with phone number,
name, date and time if the phone numbers are transmitted with the
call (an entry in the phone book is a prerequisite for storing the
name). Answered calls are entered as old entries, unanswered calls
as new entries. H appears in the display for new entries.
As long as the storage capacity of 30 calls has not been exhausted,
calls are also listed without phone numbers (you can then see how
often you have been called).
Note:The phone number is only displayed if the network provider
supports this function and the caller and called party have the
release for this feature. If you operate your telephone on a PABX,
this must also support the CLIP (CLIP is the abbreviation for “Call-
ing Line Identification Presentation“) function!
The callers are listed is chronological order in the caller ID list. If
one caller has called several times, only the last call is listed with
the time. The number of attempted calls (max. 9) is shown addi-
tionally.
To call the caller ID list, press the function key H . If only old calls
are stored, you go to the caller ID list by pressing the function key
MENU and selecting the menu item Caller list.
First the number of the last caller and his name (if he is already
listed in the phone book) appears. Look for the desired entry with
 .
You can select the phone number directly from the caller ID list (see
section 2.3.4
"Dialling from the Caller ID List" ).
After calling the caller ID list, the following options are offered
when pressing the MENU function key:
>Options<
Clear entry Page 14
Clear all Page 14
Trans. to TelB Page 14
Dial number Page 19
BACK OK


12:34
Tu 12.06.
Handset 1
20 new calls
MENÜ H

During a Call
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Transferring the phone number from the caller ID list to the
phone book
You can transfer phone numbers from the caller ID list to the private
or family phone book.
1. Call the caller ID list. Find the desired caller or the desired
phone number from the caller list with  .
2. Press the MENU function key, select the menu item Trans.
to TelB with  and confirm with OK.
You are prompted to enter the appropriate name.
3. Enter the name with the number keys and confirm with OK.
4. Press the MENU function key. You can save the entry immedi-
ately or mark the entry first as a VIP. After confirming with
OK, a menu appears in which you can save the entry in one of
the phone books (section 3"
Phone Book ").
5. Select the phone book and save the entry with the function
key OK.
Clearing an entry from the caller ID list
You can delete a single entry or all entries from the caller ID list.
1. Call the caller ID list.
2. Fin the entry to be cleared with  .
3. Press the MENU function key and select the menu item
Clear entry with  . After confirming with YES the
appropriate entry is cleared.
To clear all entries in the caller ID list, select the menu item
Clear all. Confirm the subsequent security prompt with
YES, all entries are cleared.
 Phone number
MENU
 Trans. To TelB
BACK OK
:
Enter name
TMENU
 Save entry
BACK OK
 TelB Private
or TelB Family
BACK OK

MENU
 Clear entry
Phone number
YES NO

During a Call
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2.3 Outgoing Calls
2.3.1 General
Dialling without dialling preparation
Press ' and enter the desired phone number. The numbers are
dialled immediately, correction is not possible.
The following functions are available with the MENU key during the
call:
>Options<
Infrared Mode Page 25
Microphone mute Page 24
Transfer to TelB Page 17
Answer call Page 65
Int. call Page 64
BACK OK
Letter dialling
This telephone is also suitable for letter dialling, i.e. the printed
letters are assigned to the right digits. Instead of a certain sequence
of numbers which is hard to remember, you can enter a seven-letter
name, e.g. for LOEWETV you press the keys 5639388 (random
example).
Chain dialling
Manually entered and numbers stored in the phone book can be
dialled in any combination and order.
'
:

During a Call
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2.3.2 Call Preparation
In call preparation you enter the phone number first, can correct it if
necessary and only then seize the line. The call preparation is nec-
essary when dialling through a network provider.
Dialling with call preparation
1. Enter the desired phone number.
Clear the digit entered last by pressing the Tkey briefly. If
you press the key longer than 1 second, the phone number en-
try is aborted.
The following functions are available with the MENU key dur-
ing phone number input:
>Options>
Dial the number Page 16
Insert pause Page 16
Insert Flash Page 16
Insert H-Flash Page 16
Trans. to TelB Page 17
Copy to CRM Page 17
BACK OK
→To enter a dial pause, select the menu item Insert
pause with  and confirm with OK.
→To enter flash or hook flash select the menu item In-
sert flash or Insert H-flash with 
and confirm with OK.
2. The telephone dials the entered phone number after confirm-
ing the menu item Dial number or simply after pressing
' . The dialling progress is indicated by flashing of the re-
spective digit.
If you want to dial the entered phone number later, you can
store it:
→In the phone book
→in the redialling.
>Enter TelNo.<
012346789123456789
MENÜ to
T