Lok8u Freedom User manual

Freedom User Guide V1.0
Personal Locator
Emergency Alert
User Guide
Wandering prevention and Emergency Alert

FreedomUser Guide V1.07
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Table of Contents
Preface
2
LOK8u and its subsidiaries
4
1.
Product Design and Functionality Summary
5
2.
Getting Started
7
2.1
Charging Freedom and the Portable receiver
7
2.2
Create an Account and register Freedom
8
2.3
Activate Freedom
13
2.4
Setting the Proximity range of your Freedom solution
13
2.5
Synchronizing or Changing the time
16
2.6
Wearing the Freedom watch
19
3.
Using your Freedom watch
21
3.1
Wandering event
21
3.2
Panic button Alert
23
3.3
In proximity wru
25
4.
Features of the Portable receiver
26
4.1
Last notified address
26
4.2
Set Preferences
27
4.3
Mute Sound
27
4.4
Flight safe
29
5.
The Freedom portal explained
30
5.1
Right hand dashboard
31
5.2
Left hand dashboard
32
5.3
My details
32
5.4
wru
34
5.5
Live track
34
5.6
Alerts
34
5.7
History
34
6.
Product specification
35
7.
Waterproof specification
35
8.
Certification
36
8.1
CE
36
8.2
WEE
36
8.3
SAR
37
8.4
FCC
37
9.
Product information
38
10.
Useful information
40
11.
Troubleshooting
41
12.
Imagery
42
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FreedomUser Guide V1.07
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Preface
“Why wait for the wander”
Wandering is an ever-present danger for those who suffer from Dementia and Autism. It
is one of the daunting challenges that most caregivers need to face on a daily basis.
The elderly and infirm, whilst ferociously independent, often require that extra care and
attention. Historically, protection has been available through a standard landline
connected, RF PERS solution. Freedom affords the same level of home protection
anywhere.
FREEDOM is specifically engineered to allow a higher degree of safe independence for
those who may be at risk of wandering while giving caregivers greater peace of mind.
FREEDOM allows you to set movable safe zones in or outdoors using the portable
receiver. If these safe zones are crossed, the FREEDOM watch sets off both an audible
and visual alarm on the portable receiver. It then turns into a personal beacon that can
be quickly located using a Smartphone or computer from anywhere in the world.
At LOK8u our mission is to not only help those who need care but to enhance the
quality life for those who are entrusted to give that care. This is why we are proud to
introduce a new kind of Freedom
Steven K Salmon
Chief Executive
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FreedomUser Guide V1.07
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User Guide
This user guide is to introduce the Freedom wandering prevention and emergency alert
solution with the complete technical data and the instructions showing how to operate
Freedom easily and correctly. Please read this manual carefully before using this product.
Most problems could be solved through the explanations and the troubleshooting tips. Once
you finish reading it, keep it handy for necessary reference.
Trademarks
Lok8u, Freedom and certain other trademarks and logos appearing in this document are filed
or registered trademarks of Lok8u and / or in other countries.
Copyright
This manual is copyrighted by Lok8u with all rights reserved. No part of this manual may be
reproduced, modified or disclosed to third parties in any form without the prior written
permission of Lok8u.
Lok8u hereby grants permission to download a copy of this user manual from the Lok8u
website, www.lok8u.com, onto a hard disk or other electronic storage medium to be viewed and
to print a copy of this manual or of any revision hereto, provided that such electronic or printed
copy of this manual must contain the complete text of this copyright notice and provided further
that any unauthorized commercial distribution of this manual or any revision hereto is strictly
prohibited.
Disclaimer and Limitation of Liability
The content of this user guide is accurate and reliable and is provided “as is”. Lok8u makes no
warranties of any kind, either express or implied, including, but not limited to, any implied
warranties of merchantability, fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. The recipient of the documentation shall
endorse all risks arising from its use. In no event shall Lok8u be liable for any incidental, direct,
indirect, consequential, or punitive damages arising from the use or inadequacy of the
documentation, even if Lok8u has been advised of the possibility of such damages and to the
extent permitted by law.
Information in this document is subject to change without notice. Lok8u reserves the right to
change or improve its products and to make changes in the content without obligation to notify
any person or organization of such changes or improvements. Visit the Lok8u website,
www.lok8u.com, for current updates and supplemental information concerning the use and
operation of this and other Lok8u products.
General information about Lok8u and its range of products is available at the following internet
address, www.lok8u.com.
Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be
guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although
significant delays or losses of data are rare when wireless devices such as the Freedom
solution are used in a normal manner with a well-constructed network, Lok8u accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or
received using its products, or for failure of its products to transmit or receive such data.

FreedomUser Guide V1.07
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Lok8u Ltd and its Subsidiaries
United Kingdom (UK) United States (USA) South Africa (SA)
Lok8u Ltd Lok8u LLC Lok8u SA (Pty) Ltd
Avon House 745 Monroe Drive PO Box 4459
Buntsford Drive Suite No7 Tygervalley
Stoke Heath Atlanta Western Cape
Bromsgrove GA 30308 7536
B60 4JE
Tel: [phone] Tel: [phone] Tel: [phone]
email: [email protected] email: [e-mail] email: [e-mail]
Europe Australia
Lok8u Ltd Lok8u Ltd
Avon House Lok8u Pty Ltd Trading as
Buntsford Drive Lok8u Australia New Zealand
Stoke Heath
Bromsgrove
B60 4JE
Tel: [phone] Tel: [phone]
email: [e-mail] email: [email protected]
Germany Romania New Zealand
Lok8u Ltd Lok8u Ltd Lok8u Ltd
BCB Building Str. Hagiului Nr. 7 Lok8u Pty Ltd Trading as
66450 Bexbach Parter Lok8u Australia New Zealand
Sector 2
Tel: [phone] Tel: [phone] Tel: [phone]
email:[email protected] email: off[email protected] email:[email protected]

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.
Please note that Freedom should not be regard as a substitute for care and
supervision of persons prone to wandering or are medically infirm
1. Product Design and Functionality Summary
“Why wait for the wander”
As far as the wearer is concerned Freedom is a digital watch. It is affixed to the wrist as a
normal wrist watch but has a lock feature which means that once it is on it can only be removed
by using the tool provided. This ensures that your loved one always has their Freedom.
The caregiver has custody of the portable receiver which notifies of a wandering event. Whilst in
proximity the watch and portable receiver maintain a portable PERS solution with the added
benefit that if a wandering event arises the person at risk can be found quickly and conveniently
through the use of GSM & GPS technologies.
A Lok8u secure Customer Portal is available on the internet and will be accessible worldwide
from any PC. This is accessible at www.lok8u.com/freedom/portal and is internet secure.
A wandering event or panic button alert will give rise to the generation of an email alert and/or
SMS (text message)* giving the date and location of the event. Also the Portable receiver will
sound an audible alert and the LCD display will flash red indicating that there is an alert.
Whilst proximity is breached the caregiver can locate the person at risk through either a wru
request from the internet portal or by texting “wru” to the freedom watch. Or if considered
appropriate putting Freedom in to Live track from the internet portal for regular location
updates (2-30 minutes intervals).
If proximity exists and “find” is depressed on the portable receiver the Freedom watch
will determine its location and the address will be displayed on the portable receiver. If
the panic button on Freedom is depressed whilst proximity exists then the wearers
address will be shown on the portable receiver. Both of these events will also update
the internet portal and alert emails and/or SMS text message will be sent to the
authorised caregiver.
As an option all alert events can be sent to our 24/7 call centre for them to take the
agreed escalation.
Freedom is supplied in a high quality carton enclosure with information and functionality of the
product, printed on the outside. The packaging contains all the equipment that is necessary for
operation. The packaging includes the following:
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FreedomUser Guide V1.07
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Box Contents
•Freedom GPS Watch
•Portable Receiver
•Charger Docking station
•USB Interface Cable
•USB, multi country, AC Wall Charger
•Quick Start Guide
•Postal registration form
USB Cable *USB AC Wall Freedom
Charger QUICK START GUIDE
If any of the components are missing, contact your local Distributor.
QUICK START
GUIDE

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Portable Receiver display explained
Menu
In&proximity&
with&watch
Watch&
battery&
status
Portable&
receiver&
status
Time
Key&pad&
Lock
In&proximity&
find
2. Getting Started
2.1 Charge Freedom watch and Portable receiver
Remove Freedom, Portable receiver and the accessories from packaging and place on the
charger until the display on the portable receiver shows both battery displays at 100%, this can
take up to 2 hours.
Connect the DC socket of the USB interface cable to the side of the Desk-top Charger and USB
connector to the USB AC Wall Charger.
Do not use the USB port on a PC, the charger base may draw too much
current.
Please note The Freedom watch will only work
after registration when the battery level reaches a
minimum of 80%.

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Whilst there may be some residual charge from manufacture it is not safe
to use Freedom until it is fully charged, as described above.
2.2 Create Account and Register Freedom
To create a new account and register Freedom, go to the Lok8u website,
www.lok8u.com and select Freedom portal log in, or type
www.lok8u.com/freedom/portal in to your web browser..
2.2.1 Create Account
In the Log In window, click on “Create Account” and follow the easy steps to create your
account.All the steps must be completed with all the required detail to continue to the next step.
You will receive an email confirming that the account has been set up.
Read terms and conditions and accept if you are happy

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Select a username and password for portal log in, a combination of capitals numbers and
symbols is best

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Click Finish
Now go to “My details” and click register a device to register your Freedom watch and
portable receiver
Once the registration has been successfully completed, you will receive an email confirming that
your Freedom has been successfully registered. Within 48 hours the sim card will be activated
and we will email you confirming that this has been successful.
To complete the registration process you will need:
•The serial number of your Freedom watch and portable receiver, (found on the base of
the packaging)
•Valid debit or credit card registered at your address
•Telephone number of the mobile phone and email address that you want to receive alerts to
as primary contact
•Select the required subscription of any additional services that you may require (24-7
emergency call centre, SMS alerts)

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Click on Register device
Please read the website terms and conditions and click Accept if you are happy

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Click Add in Devices
Input the serial number, name your device and select the icon colour

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. Click Next and then the registration process is complete
Please note to ONLY activate Freedom once the confirmation email with your
mobile phone number was received.
2.3 Activate Freedom
The Freedom watch will show “Activate me” on the LCD screen and the portable
receiver will show;
Once the sim card activation has taken affect, this can take up to 48 hours, the Freedom
watch will show the correct time, as per the time offset selected at registration and the portable
receiver will show;
2.4 Setting the Proximity range of your Freedom solution
It is possible to change the size of the proximity zone of your Freedom solution by varying the
power output of the Portable receiver from High to Medium or low. This will typically alter the
range from 35 yards to 100 yards outdoors, 10 yards to 35 yards indoors, this should be viewed
as the radius of a circle around the portable receiver.
Please note The Freedom watch will
only work after registration when the
battery level reaches a minimum of
80%.

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The best way to gauge what is best for you is to place the portable receiver on the charging
cradle and move the watch away from it to the maximum distance before you would wish to be
alerted of a “wandering event”.
The solution is defaulted to high so if it does not alert then you will have to reduce the power
output of the portable receiver. This can only be done whilst the watch and portable receiver are
within range
This is done as follows;
Not
Press UNLK
Press MENU

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Press SET RANGE by moving UP or DOWN
Press SEL
Now change the range to MED or LOW and repeat the test. The range is changed by “LESS” or “MORE”
followed by “SET”

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If you have got it correct the Portable receiver will alert as the watch is moved away to the
designated extent of the desired proximity Zone for the notification of a wandering event.
2.5 Synchronizing or changing the time
Firstly log in to the user portal at www.lok8u.com/freedom/portal with your username and password.
Now select “My details” and you will see a drop down tab with the time zones of the world. Please select
the one that corresponds to the location in which the solution is to be used. Please be aware that it is
essential to select the location as some time offsets have “Daylight saving” and others do not.
Now follow these steps on the portable receiver whilst the watch is in proximity range, if the watch is not
within range non of these changes will be processed by either the portable receiver or watch.

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Press UNLK
Press MENU
Select GET TIME by navigating with the UP or DOWN buttons
Press Sel

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When the time is received the portable receiver and watch will have the selected time
If at any time either the watch or portable receiver have switched off due to the battery(s) going
flat it may be necessary to go through the “get time “ process above but it will not be necessary
to log in to the portal to select a time zone. This will synchronise the time on both.

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2.6 Wearing the Watch
The solution is now ready to use.
Please affix the watch to the person that you are protecting by following these steps
Remove the watch from the charger base by lifting the clasp on the charger base
Ensure that the bracelet lock is open, if not release with the release tool that can be found at the
back of the charger base
Release
Clasp